Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.20
D. Bernardus, F. Murwani, Imanuel Deny Krisna Aji, Liestya Padmawidjaja, S. Jatiperwira, Imanuel Hitipeuw*
Entrepreneurship is important for economic growth in Indonesia. Entrepreneurial opportunities are essential to maintain a business. This study is intended to explore how business teams recognize entrepreneurial opportunities as a common outcome of their entrepreneurial mindsets. Specifically, this study explores how business teams express their ideas for introducing innovative products in a marketplace where entrepreneurial opportunities underlie those ideas. This study used a qualitative descriptive approach to achieve a comprehensive summarization. A few business teams had already enrolled in the entrepreneurship course. Each business team was asked to report how the business team recognized entrepreneurial opportunities. Content analysis was used to analyze the business team reports. The business team reports were coded into main categories, which the main categories were then analyzed using manifest analysis. The results showed that the business teams recognized the entrepreneurial opportunities underlying their business ideas. Business ideas have several characteristics. This study has implications, limitations, and suggestions for future studies.
{"title":"RECOGNIZING THE ENTREPRENEURIAL OPPORTUNITIES: A COMMON OUTCOME OF AN ENTREPRENEURIAL MINDSET","authors":"D. Bernardus, F. Murwani, Imanuel Deny Krisna Aji, Liestya Padmawidjaja, S. Jatiperwira, Imanuel Hitipeuw*","doi":"10.21776/ub.jam.2023.021.1.20","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.20","url":null,"abstract":"Entrepreneurship is important for economic growth in Indonesia. Entrepreneurial opportunities are essential to maintain a business. This study is intended to explore how business teams recognize entrepreneurial opportunities as a common outcome of their entrepreneurial mindsets. Specifically, this study explores how business teams express their ideas for introducing innovative products in a marketplace where entrepreneurial opportunities underlie those ideas. This study used a qualitative descriptive approach to achieve a comprehensive summarization. A few business teams had already enrolled in the entrepreneurship course. Each business team was asked to report how the business team recognized entrepreneurial opportunities. Content analysis was used to analyze the business team reports. The business team reports were coded into main categories, which the main categories were then analyzed using manifest analysis. The results showed that the business teams recognized the entrepreneurial opportunities underlying their business ideas. Business ideas have several characteristics. This study has implications, limitations, and suggestions for future studies.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47598746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.01
Abegail Palos Simbre, Ma. Laarni D. Buenaventura, J. M. Aquino, Jayson L. De Vera, Mary Grace D. de Vera
A positive school climate and excellent leadership are essential to promote holistic school administration and high-quality education. Researchers wanted to find out how school leaders' leadership styles affect the perception of students in a high-quality educational environment using a mixed-method research design. A total of 1018 people participated in this survey, including 907 students and 111 school officials from 24 different schools. The Multifactor Leadership Questionnaire (MLQ) was used to determine the most common leadership style among school heads. The SCAI Secondary General Version was used to assess students' perceptions of the school climate level. Also, four school principals participated in one-on-one interviews on how their leadership styles changed during the pandemic. All aspects of school climate, including community relations, student interactions, learning and assessment, physical appearance, discipline environment, attitude, and culture, had high levels of perceived school climate. Results show that transformational leadership, contingent reward, management by exception, and inspirational motivation are the most prevalent styles of leadership, while laissez-faire, idealized influence, and intellectual stimulation are the least prevalent. Only two out of forty-two (42) correlations between school atmosphere and leadership style were significant. Student interactions and idealized influence are also included in this category. School administrators and teachers need to understand the level of transformational leadership and the school climate to create the best school environment, which will improve the quality of teaching and learning and, in the end, school performance.
{"title":"THE EFFECT OF SCHOOL HEADS' LEADERSHIP STYLE ON LEARNERS' PERCEPTION OF SCHOOL CLIMATE","authors":"Abegail Palos Simbre, Ma. Laarni D. Buenaventura, J. M. Aquino, Jayson L. De Vera, Mary Grace D. de Vera","doi":"10.21776/ub.jam.2023.021.1.01","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.01","url":null,"abstract":"A positive school climate and excellent leadership are essential to promote holistic school administration and high-quality education. Researchers wanted to find out how school leaders' leadership styles affect the perception of students in a high-quality educational environment using a mixed-method research design. A total of 1018 people participated in this survey, including 907 students and 111 school officials from 24 different schools. The Multifactor Leadership Questionnaire (MLQ) was used to determine the most common leadership style among school heads. The SCAI Secondary General Version was used to assess students' perceptions of the school climate level. Also, four school principals participated in one-on-one interviews on how their leadership styles changed during the pandemic. All aspects of school climate, including community relations, student interactions, learning and assessment, physical appearance, discipline environment, attitude, and culture, had high levels of perceived school climate. Results show that transformational leadership, contingent reward, management by exception, and inspirational motivation are the most prevalent styles of leadership, while laissez-faire, idealized influence, and intellectual stimulation are the least prevalent. Only two out of forty-two (42) correlations between school atmosphere and leadership style were significant. Student interactions and idealized influence are also included in this category. School administrators and teachers need to understand the level of transformational leadership and the school climate to create the best school environment, which will improve the quality of teaching and learning and, in the end, school performance.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48816649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.04
E. Z. Firdaus, N. Noermijati, K. Ratnawati, Yousef Ali Mohamed Zaroug
This study was conducted using the job demand-resource model to examine the effects of job demand, job burnout, and the role of social support as a measure of job resources in enhancing the influence of job demand on employee performance. Through 131 responses from the questionnaire survey, this study uses the responses obtained from a state-owned banking agency in Malang, Indonesia. Data analysis was performed using partial least square (PLS) with the WarpPLS.7.0 program and Sobel Test to verify the relationship between variables. The results of this study do not totally support the hypothesis since employee performance can be directly influenced by the degree of job demand that employees experience but not by the degree of job burnout that banking employees experience. As opposed to that, a high job demand also has a direct impact on an employee's job burnout. Another significant finding from this research is that social support has a role in enhancing the influence of job demands on employee performance, rather than mediating it. This research provides enlightenment for the banking industry regarding the importance of paying attention to employees' social support. High job demand causes a decrease in employee performance; with good social support, employees will be helped meet the job demand so that it does not impact the performance they are building. It is challenging to lessen how much job demand influences employee burnout. Banking institutions can work to provide social support while also attempting to alter employees' perceptions of their jobs' obligations. In order to successfully prevent job burnout syndrome in employees and reduce negative effects brought on by job pressures, banking leaders should provide assistance and demonstrate excellent leadership. This strategy ought to considerably lessen job burnout and directly result in improved performance.
{"title":"THE ROLE OF JOB BURNOUT AND SOCIAL SUPPORT ON THE EFFECT OF JOB DEMAND TO EMPLOYEE PERFORMANCE","authors":"E. Z. Firdaus, N. Noermijati, K. Ratnawati, Yousef Ali Mohamed Zaroug","doi":"10.21776/ub.jam.2023.021.1.04","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.04","url":null,"abstract":"This study was conducted using the job demand-resource model to examine the effects of job demand, job burnout, and the role of social support as a measure of job resources in enhancing the influence of job demand on employee performance. Through 131 responses from the questionnaire survey, this study uses the responses obtained from a state-owned banking agency in Malang, Indonesia. Data analysis was performed using partial least square (PLS) with the WarpPLS.7.0 program and Sobel Test to verify the relationship between variables. The results of this study do not totally support the hypothesis since employee performance can be directly influenced by the degree of job demand that employees experience but not by the degree of job burnout that banking employees experience. As opposed to that, a high job demand also has a direct impact on an employee's job burnout. Another significant finding from this research is that social support has a role in enhancing the influence of job demands on employee performance, rather than mediating it. This research provides enlightenment for the banking industry regarding the importance of paying attention to employees' social support. High job demand causes a decrease in employee performance; with good social support, employees will be helped meet the job demand so that it does not impact the performance they are building. It is challenging to lessen how much job demand influences employee burnout. Banking institutions can work to provide social support while also attempting to alter employees' perceptions of their jobs' obligations. In order to successfully prevent job burnout syndrome in employees and reduce negative effects brought on by job pressures, banking leaders should provide assistance and demonstrate excellent leadership. This strategy ought to considerably lessen job burnout and directly result in improved performance.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43496664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.11
Ni Putu Adriani Astiti, I. Prayoga, I. G. A. Imbayani
Because it is anticipated that small and medium-sized businesses will be able to move the economy during the COVID-19 pandemic significantly, they are essential to the economy's recovery. Small and Medium Enterprise must be equipped with the ability and knowledge to adopt technology so that the business is run with added value and can stimulate capital owners to flow their capital to business people so that it can provide a multiplier effect on the economy as a whole, especially in the city of Denpasar. In order to better understand TAM, this study looked at the direct and indirect results of perceived risk, perceived ease of use, and perceived usefulness on both user behavior and intention to use. The sample in this study was 200 SMEs affected by Covid-19 in Bali and used the SEM test with the help of the Stata analysis tool version 16. Intention to use is affected by ease of use and perceived risk. User behavior is affected by intent to utilize. The intention to utilize is not affected by the perceived utility. Perceived usefulness cannot mediate the impact of perceived ease of use on intention to use. Intention to use can mediate the effect of perceived ease of use and perceived usefulness on usage behavior, while the intention to use cannot mediate the impact of perceived risk on usage behavior. The study's findings indicate that the accessibility of technology and the hazards associated with its use are important factors in influencing individuals' intentions to utilize technology. The ability of SMEs to progress in technology is crucial, and technology usability is crucial.
{"title":"DIGITAL TRANSFORMATION THROUGH TECHNOLOGY ACCEPTANCE MODEL ADOPTION FOR SME RECOVERY ECONO-MY DURING THE COVID-19 PANDEMIC","authors":"Ni Putu Adriani Astiti, I. Prayoga, I. G. A. Imbayani","doi":"10.21776/ub.jam.2023.021.1.11","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.11","url":null,"abstract":"Because it is anticipated that small and medium-sized businesses will be able to move the economy during the COVID-19 pandemic significantly, they are essential to the economy's recovery. Small and Medium Enterprise must be equipped with the ability and knowledge to adopt technology so that the business is run with added value and can stimulate capital owners to flow their capital to business people so that it can provide a multiplier effect on the economy as a whole, especially in the city of Denpasar. In order to better understand TAM, this study looked at the direct and indirect results of perceived risk, perceived ease of use, and perceived usefulness on both user behavior and intention to use. The sample in this study was 200 SMEs affected by Covid-19 in Bali and used the SEM test with the help of the Stata analysis tool version 16. Intention to use is affected by ease of use and perceived risk. User behavior is affected by intent to utilize. The intention to utilize is not affected by the perceived utility. Perceived usefulness cannot mediate the impact of perceived ease of use on intention to use. Intention to use can mediate the effect of perceived ease of use and perceived usefulness on usage behavior, while the intention to use cannot mediate the impact of perceived risk on usage behavior. The study's findings indicate that the accessibility of technology and the hazards associated with its use are important factors in influencing individuals' intentions to utilize technology. The ability of SMEs to progress in technology is crucial, and technology usability is crucial.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46955994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.05
D. Rosyanti, Fani Khoirotunnisa, Mentari Clara Dewanti
The issue of green business practices has become an exciting topic to study in recent years. To achieve the SDGs, applying Green Human Resources Management in green business practices is an essential aspect because of its role as a key factor in the company's success. Given that the Food and Beverage industry is one of the industries with the most millennial generation employees, the support for millennial teamwork on green business practices is urgent in this study, "Are millennials involved in green practices." This study aimed to measure Green Workplace Practices among millennial employees through the relationship between green motivation (intrinsic and extrinsic) and green culture in the F&B industry in Indonesia. Data collection was done through a questionnaire. The sample in this study was 67 respondents processed using the purposive sampling method and structural equation modeling technique based on partial least squares. This study revealed that green motivation research can significantly influence green workplace practices and that green organizational culture plays a role in moderating the relationship between green motivation and green workplace practices. This research has significant implications for managers to see positive consequences when organizations adopt green practices. When organizations agree to reconstruct a green culture, they are not only doing their moral responsibility to society and the environment but investing in business sustainability in the future. The researcher realized there are limitations in the research, both in terms of time and quantity of data on millennial employees in the Food and Beverage industry that have not been fully explored optimally. Considering that there are not many studies on similar themes and research findings can be used as a foundation for future research.
{"title":"THE EFFECTS OF GREEN CULTURE AND EMPLOYEE MOTIVATION ON GREEN WORKPLACE PRACTICE IN THE FOOD AND BEVERAGE INDUSTRY IN INDONESIA","authors":"D. Rosyanti, Fani Khoirotunnisa, Mentari Clara Dewanti","doi":"10.21776/ub.jam.2023.021.1.05","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.05","url":null,"abstract":"The issue of green business practices has become an exciting topic to study in recent years. To achieve the SDGs, applying Green Human Resources Management in green business practices is an essential aspect because of its role as a key factor in the company's success. Given that the Food and Beverage industry is one of the industries with the most millennial generation employees, the support for millennial teamwork on green business practices is urgent in this study, \"Are millennials involved in green practices.\" This study aimed to measure Green Workplace Practices among millennial employees through the relationship between green motivation (intrinsic and extrinsic) and green culture in the F&B industry in Indonesia. Data collection was done through a questionnaire. The sample in this study was 67 respondents processed using the purposive sampling method and structural equation modeling technique based on partial least squares. This study revealed that green motivation research can significantly influence green workplace practices and that green organizational culture plays a role in moderating the relationship between green motivation and green workplace practices. This research has significant implications for managers to see positive consequences when organizations adopt green practices. When organizations agree to reconstruct a green culture, they are not only doing their moral responsibility to society and the environment but investing in business sustainability in the future. The researcher realized there are limitations in the research, both in terms of time and quantity of data on millennial employees in the Food and Beverage industry that have not been fully explored optimally. Considering that there are not many studies on similar themes and research findings can be used as a foundation for future research.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42974656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.16
Sahnaz Ubud, Vina Valencia Santoso
Nowadays, the healthy lifestyle of modern society has increased. However, modern society still considers myths, rituals, and magic to improve their healthy lifestyle. This study aims to discover how myths, rituals, and magic, which are part of the consumer behavior culture, increase self-efficacy and healthy lifestyle behavior in modern society. This research used a qualitative approach based on consumer behavior and self-efficacy in the healthy lifestyle for breastfeeding mothers. In-depth interviews were conducted to determine the self-efficacy among eleven breastfeeding mothers in improving a healthy lifestyle. The coding process for all participants used NVivo to analyze the interviews' results. The interviews indicated that most informants still believe in myths, rituals, and magic about breastfeeding mothers. It indicates that Indonesians having a solid culture, still believe that myths, rituals, and magic could be considered in increasing self-efficacy and healthy lifestyle behavior. So, a healthy lifestyle is currently a significant concern in the community, especially during the Covid-19 pandemic. Covid-19 has changed many routines in ways that no one could anticipate so that it can reduce the community's healthy lifestyle, especially for breastfeeding mothers. Indonesian, who currently live in the millennial era, still consider that culture as one of the considerations in improving healthy living behavior. Further research should consider how the sustainability of healthy lifestyle behavior is seen from social capital through knowledge mechanisms regarding current healthy environmental issues and consumer involvement in the environment. In addition, paying attention to ethics and ethnicity in society is crucial in discussing community culture, especially when considering consumers' healthy lifestyles.
{"title":"CAN MYTHS, RITUALS, AND MAGIC INCREASE SELF-EFFICACY AND CONSUM-ER BEHAVIOR FOR INCREASING A HEALTHY LIFESTYLE?","authors":"Sahnaz Ubud, Vina Valencia Santoso","doi":"10.21776/ub.jam.2023.021.1.16","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.16","url":null,"abstract":"Nowadays, the healthy lifestyle of modern society has increased. However, modern society still considers myths, rituals, and magic to improve their healthy lifestyle. This study aims to discover how myths, rituals, and magic, which are part of the consumer behavior culture, increase self-efficacy and healthy lifestyle behavior in modern society. This research used a qualitative approach based on consumer behavior and self-efficacy in the healthy lifestyle for breastfeeding mothers. In-depth interviews were conducted to determine the self-efficacy among eleven breastfeeding mothers in improving a healthy lifestyle. The coding process for all participants used NVivo to analyze the interviews' results. The interviews indicated that most informants still believe in myths, rituals, and magic about breastfeeding mothers. It indicates that Indonesians having a solid culture, still believe that myths, rituals, and magic could be considered in increasing self-efficacy and healthy lifestyle behavior. So, a healthy lifestyle is currently a significant concern in the community, especially during the Covid-19 pandemic. Covid-19 has changed many routines in ways that no one could anticipate so that it can reduce the community's healthy lifestyle, especially for breastfeeding mothers. Indonesian, who currently live in the millennial era, still consider that culture as one of the considerations in improving healthy living behavior. Further research should consider how the sustainability of healthy lifestyle behavior is seen from social capital through knowledge mechanisms regarding current healthy environmental issues and consumer involvement in the environment. In addition, paying attention to ethics and ethnicity in society is crucial in discussing community culture, especially when considering consumers' healthy lifestyles.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41768830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.15
Eldining Wahyu Finarsih, M. Setiawan, U. Salim
This research was conducted on how the company's performance affected the company's satisfaction. The purpose of this study is to determine whether outsourcing and trust affect user company satisfaction through company performance as a mediation, whether it has a significant effect or not. The method used for this research was descriptive quantitative. The data were collected by spreading close questionnaires to Gracia Optima Incorporation Inc. and Bintang Prima Kemasindo Inc. as the clients of Putra Mentari Inc., an outsourcing company. In this study, PT Gracia Optima Masterpro and PT Bintang Prima Kemasindo are the populations, and samples were taken from 33 samples from both companies. This study used a saturated sampling technique using all the leaders and staff in both companies. The result showed that trust and good outsourcing given by Putra Mentari Inc. were the keys to getting the clients' satisfaction. It is hoped that the next research can break down the outsourcing variables and package them in more detail and specifically related to the work contract. Trust is one of the most influencing factors that outsourcing companies must maintain to keep the cooperation running for such a long period. It is also supported by good performance. This research could also function as a new insight into future research about the theories, trust, satisfaction, and performance in outsourcing practices.
本研究是关于公司绩效如何影响公司满意度的。本研究的目的是确定外包和信任是否通过公司绩效作为中介影响用户-公司满意度，是否具有显著影响。本研究所采用的方法是描述性定量的。这些数据是通过向外包公司Putra Mentari股份有限公司的客户Gracia Optima Incorporation股份有限公司和Bintang Prima Kemasido股份有限公司进行问卷调查收集的。在本研究中，PT Gracia Optima Masterpro和PT Bintang Prima Kemasindo是种群，样本取自两家公司的33个样本。这项研究使用了饱和抽样技术，使用了两家公司的所有领导和员工。结果表明，Putra Mentari股份有限公司给予客户的信任和良好的外包是获得客户满意的关键。希望下一步的研究能够分解外包变量，并将其更详细、更具体地与工作合同相关。信任是外包公司保持长期合作的最重要影响因素之一。它还得到了良好性能的支持。这项研究也可以为未来关于外包实践中的理论、信任、满意度和绩效的研究提供新的视角。
{"title":"OUTSOURCING AND TRUST TOWARDS USERS' SATISFACTION THROUGH THE COMPANY'S PERFORMANCES IN PUTRA MENTARI INCORPORATION","authors":"Eldining Wahyu Finarsih, M. Setiawan, U. Salim","doi":"10.21776/ub.jam.2023.021.1.15","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.15","url":null,"abstract":"This research was conducted on how the company's performance affected the company's satisfaction. The purpose of this study is to determine whether outsourcing and trust affect user company satisfaction through company performance as a mediation, whether it has a significant effect or not. The method used for this research was descriptive quantitative. The data were collected by spreading close questionnaires to Gracia Optima Incorporation Inc. and Bintang Prima Kemasindo Inc. as the clients of Putra Mentari Inc., an outsourcing company. In this study, PT Gracia Optima Masterpro and PT Bintang Prima Kemasindo are the populations, and samples were taken from 33 samples from both companies. This study used a saturated sampling technique using all the leaders and staff in both companies. The result showed that trust and good outsourcing given by Putra Mentari Inc. were the keys to getting the clients' satisfaction. It is hoped that the next research can break down the outsourcing variables and package them in more detail and specifically related to the work contract. Trust is one of the most influencing factors that outsourcing companies must maintain to keep the cooperation running for such a long period. It is also supported by good performance. This research could also function as a new insight into future research about the theories, trust, satisfaction, and performance in outsourcing practices.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41356840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.06
Meila Rosanty Restutiani, Eko Ruddy Cahyadi, Jono M. Munandar
The research objective of the study is to analyze and confirm the influence of leadership styles, incentives, and organizational culture on agents' performance in social security acquisition. The information was gathered from 190 BPJS Ketenagakerjaan agents across 21 branch offices in the East Java region. The research data obtained by filling out online questionnaires were then processed using a structural equation modeling (SEM) partial least squares (Smart PLS Version 4.0) approach. The findings show that there is an influence of leadership style and incentives toward organizational culture on agents, and leadership style is more dominant than incentives toward organizational culture. Furthermore, the effect of the incentives variable and organizational culture variable on performance has a positive and significant effect. The leadership style variable, however, has a negative effect on performance. Organizational culture affects performance more than leadership style and incentives. In addition, organizational culture as an intervening variable fully mediates the effect of the leadership style variable on performance. Furthermore, the organizational culture variable can partially mediate the relationship between incentives and performance. These findings are expected to provide direction for organizations to improve agents' performance by inspiring a shared vision, modeling the way, providing awards or recognition, and developing standards of attitudes that clearly and measurably describe the organization's vision and mission. Further studies are needed in the same model applied to the national level of samples.
本研究的研究目的是分析和确认领导风格、激励和组织文化对社会保障获取代理人绩效的影响。这些信息是从东爪哇地区21个分支机构的190名BPJS Ke-tenagakerjaan代理收集的。通过填写在线问卷获得的r - research数据，然后使用结构方程建模(SEM)偏最小二乘法(Smart PLS version 4.0)方法进行处理。研究发现，领导风格和组织文化激励对员工年龄有影响，领导风格比组织文化激励更有主导作用。此外，激励变量和组织文化变量对绩效的影响具有显著的正向影响。然而，领导风格变量对绩效有负面影响。组织文化比领导风格和激励因素更能影响绩效。此外，组织文化作为一个中介变量，充分体现了领导风格变量对绩效的影响。此外，组织文化变量可以部分中介激励与绩效之间的关系。这些发现有望为组织提供指导，通过激发共同愿景、建模方式、提供奖励或认可，以及制定清晰、可衡量地描述组织愿景和使命的态度标准，来提高代理的绩效。同样的模型适用于国家层面的样本，需要进一步的研究。
{"title":"INFLUENCE OF LEADERSHIP STYLE AND INCENTIVES ON AGENT PERFORMANCE IN SOCIAL SECURITY ACQUISITION WITH ORGANIZATIONAL CULTURE AS AN INTERVENING VARIABLE","authors":"Meila Rosanty Restutiani, Eko Ruddy Cahyadi, Jono M. Munandar","doi":"10.21776/ub.jam.2023.021.1.06","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.06","url":null,"abstract":"The research objective of the study is to analyze and confirm the influence of leadership styles, incentives, and organizational culture on agents' performance in social security acquisition. The information was gathered from 190 BPJS Ketenagakerjaan agents across 21 branch offices in the East Java region. The research data obtained by filling out online questionnaires were then processed using a structural equation modeling (SEM) partial least squares (Smart PLS Version 4.0) approach. The findings show that there is an influence of leadership style and incentives toward organizational culture on agents, and leadership style is more dominant than incentives toward organizational culture. Furthermore, the effect of the incentives variable and organizational culture variable on performance has a positive and significant effect. The leadership style variable, however, has a negative effect on performance. Organizational culture affects performance more than leadership style and incentives. In addition, organizational culture as an intervening variable fully mediates the effect of the leadership style variable on performance. Furthermore, the organizational culture variable can partially mediate the relationship between incentives and performance. These findings are expected to provide direction for organizations to improve agents' performance by inspiring a shared vision, modeling the way, providing awards or recognition, and developing standards of attitudes that clearly and measurably describe the organization's vision and mission. Further studies are needed in the same model applied to the national level of samples.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46719643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.13
M. Tjokrosaputro
Recently, there has been an increase in public excitement for culinary experiences, including local cuisine exploration. The wide range of Indonesian cultures significantly impacts the variety of local food variations, which must be maintained. However, Indonesian Gen Z (27.94% of the overall population) prefers food from other cultures to their own. So, this study examines the role of experiential value as an antecedent of Generation Z's attitude to local food and its influence on behavioral intentions. This research will examine the role of consumer attitude as a mediator in the relationship between values on the behavioral intentions of Gen Z in Jakarta towards local food. The research was conducted using convenience sampling through a questionnaire by a cross-sectional survey. The data were obtained from 130 respondents and processed further with SmartPLS. The test results show that the experience value of Gen Z has a positive and significant effect on consumers' behavior and behavioral intentions toward local food. Thus, Gen Z's behavior has a positive and significant impact on the behavioral intention of Gen Z toward local food. Experiential value has a positive effect on the behavioral intention of Gen Z towards local food, mediated by consumer attitudes. This research provides input for local food entrepreneurs about the importance of experiential value through the dimensions of customers' return on investment, aesthetics, and cheerfulness. The experiential value positively influences Gen Z's attitude and behavioral intentions toward local food. For academics, this research can expand and enrich research in the food industry, especially local food.
{"title":"EXPERIENTIAL VALUE TOWARD BEHAVIORAL INTENTION OF LOCAL FOOD THROUGH CONSUMER ATTITUDE: INSIGHT FROM GEN Z'S IN JAKARTA","authors":"M. Tjokrosaputro","doi":"10.21776/ub.jam.2023.021.1.13","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.13","url":null,"abstract":"Recently, there has been an increase in public excitement for culinary experiences, including local cuisine exploration. The wide range of Indonesian cultures significantly impacts the variety of local food variations, which must be maintained. However, Indonesian Gen Z (27.94% of the overall population) prefers food from other cultures to their own. So, this study examines the role of experiential value as an antecedent of Generation Z's attitude to local food and its influence on behavioral intentions. This research will examine the role of consumer attitude as a mediator in the relationship between values on the behavioral intentions of Gen Z in Jakarta towards local food. The research was conducted using convenience sampling through a questionnaire by a cross-sectional survey. The data were obtained from 130 respondents and processed further with SmartPLS. The test results show that the experience value of Gen Z has a positive and significant effect on consumers' behavior and behavioral intentions toward local food. Thus, Gen Z's behavior has a positive and significant impact on the behavioral intention of Gen Z toward local food. Experiential value has a positive effect on the behavioral intention of Gen Z towards local food, mediated by consumer attitudes. This research provides input for local food entrepreneurs about the importance of experiential value through the dimensions of customers' return on investment, aesthetics, and cheerfulness. The experiential value positively influences Gen Z's attitude and behavioral intentions toward local food. For academics, this research can expand and enrich research in the food industry, especially local food.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45693572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.21776/ub.jam.2023.021.1.18
Winarni Rahayu, S. Sudarno, Dadi Komardi
"User satisfaction" is always an important measure of a stakeholder's opinion of e-government and must cover the entire stakeholder experience. "Net benefits" are the most important success factor of implementation system information and can measure the balance of positive and negative impacts of the e-government like the SAKTI system. This study aims to analyze the influence of service quality, information quality, system quality, organizational support, and regulatory environment on user satisfaction and net benefits of SAKTI users. This quantitative study uses primary data in questionnaires distributed to respondents through google forms and interviews. The questionnaire used simple random sampling. The sample size in this study was 482. The data were analyzed by Structural Equation Modeling (SEM) using Partial Least Square (PLS), namely SmartPLS version 3.2.9. The hypothesis test results show that system quality significantly and strongly impacts user satisfaction. Information quality has a large and strong impact on user satisfaction. Service quality has a large and strong impact on user satisfaction. Organizational support has a small and weak impact on user satisfaction. The regulatory environment has a large and strong impetus for user satisfaction. User satisfaction, influenced by service quality, information quality, system quality, organizational support, and the regulatory environment, strongly impacts the net On Stakeholders of the Regional Treasury Office in Riau Province. The research model can use to conduct surveys of user satisfaction on SAKTI or other e-government and evaluate the results.
{"title":"MEASURING USER SATISFACTION AND NET BENEFIT OF SAKTI SYSTEM: LESSONS FROM STAKEHOLDERS OF REGIONAL TREASURY OFFICE IN RIAU PROVINCE","authors":"Winarni Rahayu, S. Sudarno, Dadi Komardi","doi":"10.21776/ub.jam.2023.021.1.18","DOIUrl":"https://doi.org/10.21776/ub.jam.2023.021.1.18","url":null,"abstract":"\"User satisfaction\" is always an important measure of a stakeholder's opinion of e-government and must cover the entire stakeholder experience. \"Net benefits\" are the most important success factor of implementation system information and can measure the balance of positive and negative impacts of the e-government like the SAKTI system. This study aims to analyze the influence of service quality, information quality, system quality, organizational support, and regulatory environment on user satisfaction and net benefits of SAKTI users. This quantitative study uses primary data in questionnaires distributed to respondents through google forms and interviews. The questionnaire used simple random sampling. The sample size in this study was 482. The data were analyzed by Structural Equation Modeling (SEM) using Partial Least Square (PLS), namely SmartPLS version 3.2.9. The hypothesis test results show that system quality significantly and strongly impacts user satisfaction. Information quality has a large and strong impact on user satisfaction. Service quality has a large and strong impact on user satisfaction. Organizational support has a small and weak impact on user satisfaction. The regulatory environment has a large and strong impetus for user satisfaction. User satisfaction, influenced by service quality, information quality, system quality, organizational support, and the regulatory environment, strongly impacts the net On Stakeholders of the Regional Treasury Office in Riau Province. The research model can use to conduct surveys of user satisfaction on SAKTI or other e-government and evaluate the results.","PeriodicalId":32350,"journal":{"name":"Jurnal Aplikasi Manajemen","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48895236","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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