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THE IMPLEMENTATION OF THE SHARED LEADERSHIP MODEL TO DEVELOP EMPLOYEE PERFORMANCE 实施共享领导模式发展员工绩效
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.13
Desy Dwi Cahyaningrum, N. Noermijati, N. Khusniyah
This study aims to uncover and understand the application of the Shared Leadership pattern in managing PIER, to know the Shared Leadership model applied by management in managing PIER, and to reveal and understand the performance of PIER employees by applying the Shared Leadership pattern. This study uses a qualitative research method of a case study approach. The research informant is the department head and PIER staff. The research findings show that the application of Shared Leadership patterns in improving employee performance is derived from the themes contained in the attributes of Shared Leadership, including learning systems, leadership systems, and motivation systems. Shared Purpose, including personality, attitude, and ability. Social Support, including resources, organisational structure, organisational support, and awards. Voice, including expertise, perception, effort, and individual attributes. Shared purpose, social support and voice can create knowledge-sharing and work environments to improve employee performance. Further studies are needed on shared leadership in the same model applied to different objects.
本研究旨在揭示和了解共享领导模式在码头管理中的应用,了解管理层在码头管理中应用的共享领导模式,揭示和了解应用共享领导模式对码头员工绩效的影响。本研究采用个案研究法的定性研究方法。研究线人是部门主管和PIER员工。研究结果表明,共享领导模式在员工绩效提升中的应用源于共享领导属性所包含的主题,包括学习系统、领导系统和激励系统。共同的目标,包括个性、态度和能力。社会支持,包括资源、组织结构、组织支持和奖励。声音,包括专业知识、感知、努力和个人属性。共同的目标、社会支持和声音可以创造知识共享和工作环境,从而提高员工的绩效。对于同一模型应用于不同对象的共享领导力,还需要进一步的研究。
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引用次数: 0
ELECTRONIC WORD-OF-MOUTH (E-WOM) IN SOCIAL MEDIA AS A PREDICTOR OF INVESTMENT INTENTION IN CAPITAL MARKET 社交媒体中的电子口碑作为资本市场投资意向的预测指标
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.01
Eka Putri Innayah, Vivin Maharani Ekowati, A. Supriyanto, M. Masyhuri, F. Johari
E-WoM is vital in generating and creating purchase intentions, so it is significant for use in knowing and analyzing investment intentions. This research aims to analyze and know the effect of Electronic Word-of-Mouth (E-WoM) on investment intention in the capital market with brand dan trust as mediation variables. It belongs to qualitative research with an explanatory research approach. The population of this study refers to the people of Jayapura City. The sampling technique was the purposive sampling technique. The samples in this research are 203 respondents. Questionnaires collected data and analyzed using partial least squares (PLS). The results reveal that E-WoM directly affects brand image and trust. Besides, brand image and trust directly affect investment intention, while E-WoM does not directly affect investment intention. Furthermore, brand image and trust can completely mediate the effect of Electronic Word-of-Mouth (E-WoM) on investment intention and function as full mediation. The findings from this research could be applied to enhance investment intention by building customer trust and sharing the banks’ reputation and brand image through E-WoM, so they receive credible information from the bank.
E-WoM在生成和创建购买意向方面至关重要,因此它在了解和分析投资意向方面具有重要意义。本研究旨在以品牌和信任为中介变量,分析和了解电子口碑对资本市场投资意向的影响。它属于具有解释性研究方法的定性研究。本研究的人口是指查亚普拉市的人口。抽样技术是有目的的抽样技术。本研究的样本为203名受访者。问卷收集数据并使用偏最小二乘法(PLS)进行分析。研究结果表明,E-WoM直接影响品牌形象和信任度。此外,品牌形象和信任度直接影响投资意愿,而易购则不直接影响投资意向。此外,品牌形象和信任可以完全中介电子口碑对投资意向的影响,并起到充分中介的作用。本研究的结果可用于增强投资意愿,通过E-WoM建立客户信任,分享银行的声誉和品牌形象,从而从银行获得可信的信息。
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引用次数: 1
CRISIS LEADERSHIP: THE ART OF NAVIGATING ORGANIZATIONAL CHANGE DURING THE COVID-19 PANDEMIC 危机领导力:在2019冠状病毒病大流行期间引导组织变革的艺术
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.18
Tatik Prihatini, S. Iswati, F. Suaedi
Organizational transformation is one of the steps leaders can take to survive and adapt to the current situation. Organizations that do not transform in a certain period will be left behind, even collapse, because of the dynamic nature of consumers and markets. Trans- formation is driven by internal factors such as the need for efficiency, revenue enhancement, and increasing employee prosperity. Meanwhile, external factors that trigger transformation include competition with competitors, technological advancement, and demand for adaptation to consumer needs and desires changes. Leaders have many references to adopt for navigating transformation in the normal situation. However, they have few references on navigating transformation in the Covid-19 pandemic situation. The Covid-19 pandemic has implied implementing a remote working system to minimize viral transmission. Such a system poses many challenges to leaders and employees as they have never practiced it. Failure of the leaders to navigate transformation will seriously harm the organization and even lead to collapse. The present study aims to identify some applicable competencies for leaders in navigating organizational transformation during the pandemic. This study used a qualitative method with semi-structured interviews as the data collection technique. The thematic analysis was conducted to analyze responses from interview questions. 14 informants were involved in this study. They consisted of general and senior managers transforming the pandemic situation. The results of this study revealed four major competencies, namely task competencies, human relation competencies, adaptive competencies, and virtual competencies in navigating transformation during the pandemic situation.
组织转型是领导者可以采取的生存和适应当前形势的步骤之一。由于消费者和市场的动态特性,在一定时期内不进行转型的组织将被抛在后面,甚至崩溃。转型是由内部因素驱动的,如对效率的需求、收入的增加和员工的日益繁荣。同时,引发转型的外部因素包括与竞争对手的竞争、技术进步、适应消费者需求和欲望变化的需求。在正常情况下,领导者有很多可以参考的方法来引导转型。然而,在新冠肺炎大流行形势下,它们很少涉及如何驾驭转型。Covid-19大流行意味着实施远程工作系统,以最大限度地减少病毒传播。这种制度给领导和员工带来了很多挑战,因为他们从来没有实践过。领导者未能驾驭转型将严重损害组织,甚至导致崩溃。本研究旨在确定领导人在大流行期间进行组织转型时的一些适用能力。本研究采用半结构化访谈的定性方法作为数据收集技术。主题分析是对访谈问题的回答进行分析。14名被调查者参与了这项研究。他们由改变大流行病形势的一般和高级管理人员组成。研究结果揭示了在大流行形势下引导转型的四种主要能力,即任务能力、人际关系能力、适应能力和虚拟能力。
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引用次数: 1
INTEGRATING BANK SIZE, LIQUIDITY, AND FINANCIAL PERFORMANCE INTO MODERATING FINANCIAL TECHNOLOGY: A CASE STUDY OF SHARIA COMMERCIAL BANKS IN INDONESIA 将银行规模、流动性和财务绩效整合到调节金融技术中&以印尼伊斯兰教法商业银行为例
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.15
S. Hermuningsih, A. Rahmawati
A company evaluates each profit-generating success to understand the organization’s growth, prospects, and potential developments. If a business meets the established goals and standards, it can be said to succeed. This study examines and demonstrates how bank size and liquidity affect financial performance in Indonesia’s Islamic Commercial Banks using Financial Technology (Fintech). This moderating factor connects the Financial Services Authority from 2016 to 2021, which constitutes the study’s population. The sample was drawn from Islamic Commercial Banks using Fintech between 2016 and 2021. The sampling procedure used purposeful sampling with the requirements of Islamic Commercial Banks that incorporated Fintech to obtain data from 12 Islamic Commercial Banks with 76 financial statement data. SmartPLS software (PLS-SEM method) is used for the analysis process. The findings of this study show that bank size and liquidity positively affect financial performance. Applying Fintech by Indonesia’s Islamic Commercial Banks improves their impact on earnings management. Due to the size of the bank and more liquidity, such financial performance will consequently enhance the chances of adopting Fintech. This empirical data shows that Indonesia’s Islamic Commercial Banks’ adoption of Fintech is unprecedented.
公司评估每一次盈利成功,以了解组织的发展、前景和潜在发展。如果一家企业达到既定的目标和标准,就可以说是成功的。本研究考察并证明了银行规模和流动性如何影响印尼伊斯兰商业银行使用金融技术(Fintech)的财务业绩。这一调节因素将2016年至2021年的金融服务管理局联系起来,后者构成了该研究的人群。样本取自2016年至2021年间使用金融科技的伊斯兰商业银行。抽样程序采用了有目的的抽样,符合纳入金融科技的伊斯兰商业银行的要求,从12家伊斯兰商业银行获得了76份财务报表数据。分析过程使用SmartPLS软件(PLS-SEM方法)。研究结果表明,银行规模和流动性对财务绩效有正向影响。印尼伊斯兰商业银行应用金融科技可以提高其对盈余管理的影响。由于银行的规模和更多的流动性,这样的财务表现将增加采用金融科技的机会。这一实证数据表明,印尼伊斯兰商业银行对金融科技的采用是前所未有的。
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引用次数: 1
ROLE OF KNOWLEDGE SHARING AND LEADERSHIP STYLE IN IMPROVING EMPLOYEE PERFORMANCE WITH WORK CULTURE AS AN INTERVENING VARIABLE 以工作文化为中介变量,知识分享与领导风格对员工绩效提升的作用
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.14
Abadi Sanosra, A. Hakim, Dwi Cahyono, N. Qomariah, Muhammad Thamrin
Competition in the cement industry is increasing with the opening of opportunities for foreign cement industries to take part in the country. This paper aims to re-examine the effect of sharing and leadership skills on work culture. The next research aims to know the effect of knowledge sharing and leadership style on employee performance. This research was conducted at PT. Semen Bosowa, which is located in Banyuwangi Regency. The number of employees owned by PT. Semen Bosowa, located in Banyuwangi, has 94 employees, all used as research samples (saturated samples). Descriptive analysis is used to describe respondents and variables in the study. The study used test tools to test the validity of research data and the reliability of research data to measure the questionnaire. PLS (Partial Least Square) analysis with the Smart PLS version 3 application was used to test the research hypotheses of 5 (five) direct hypotheses and two indirect hypotheses. The research results after the analysis is that knowledge sharing in PT. Semen Bosowa has no impact on the work culture of the employees. The leadership style in the organization has a positive impact on the work culture in the PT. Bosowa Banyuwangi. Knowledge sharing of employees of PT. Semen Bosowa turned out to be able to improve employee performance. The leadership style that exists at PT. Bosowa Banyuwangi has a positive and significant effect on employee performance. The next result is the work culture of the employees of PT. Bosowa Banyuwangi has no effect on employee performance.
随着外国水泥行业进入该国的机会的开放,水泥行业的竞争正在加剧。本文旨在重新审视分享和领导技能对工作文化的影响。接下来的研究旨在了解知识共享和领导风格对员工绩效的影响。这项研究是在位于Banyuwangi Regency的Semen Bosowa进行的。位于Banyuwangi的PT Semen Bosowa拥有94名员工,全部用作研究样本(饱和样本)。描述性分析用于描述研究中的受访者和变量。本研究使用测试工具来测试研究数据的有效性,并使用研究数据的可靠性来测量问卷。使用智能PLS版本3应用程序的PLS(偏最小二乘)分析来检验5(五)个直接假设和两个间接假设的研究假设。分析后的研究结果表明,PT的知识共享对员工的工作文化没有影响。组织中的领导风格对PT的工作文化有积极影响。Bosowa Banyuwangi。Semen Bosowa公司员工的知识共享能够提高员工的绩效。博索瓦班尤万吉公司的领导风格对员工绩效有着积极而显著的影响。其次是PT员工的工作文化。Bosowa Banyuwangi对员工绩效没有影响。
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引用次数: 0
THE ROLE OF SEQUENCE MEDIATION ON THE INFLUENCE OF LIVE-STREAMING SHOPPING ATTRIBUTE ON PURCHASE INTENTION 序列中介对直播购物属性对购买意愿影响的作用
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.16
Syafruddin Chan, K. Asni
The urgency of this study is to solve the problem regarding the slow penetration of TikTok Livestreaming shopping; even though the traffic opportunities on TikTok are huge and far outperform any social media application, even if it is compared to applications that existed before TikTok, such as Facebook and Instagram. This study analyzes the factors influencing purchase intention among TikTok users in Indonesia. The number of samples in this study is 180 respondents. A questionnaire with a 5-point Likert scale was used to collect data. The data were processed by using Structural Equation Model (SEM) approach. Of the five direct hypotheses tested, all of them had a significant effect. Thus, we can say Live streaming Shopping Attribute, Products’ Trust, and Sellers’ Trust are the determinant variables of purchase intention. Even though this research has provided factual information on the contribution of antecedent purchase intention variables, it is necessary to expand the variables considered to support the increase in purchase intention, such as the Guarantee Return Policy and seller pacing. Unlike previous studies that mostly assessed the direct effect of exogen variables on purchase intention used a one-level mediating variable, throughout the author’s knowledge, there has been no one to examine the influence of antecedent factors live streaming purchase intention through sequence mediation. This study implies that sellers who use the live streaming channel on TikTok to market their products have to pay serious attention to the quality of the products and guarantee that the products will provide maximum benefits for their buyers.
本研究的紧迫性在于解决TikTok直播购物渗透缓慢的问题;尽管TikTok上的流量机会巨大,远远超过任何社交媒体应用,即使与TikTok之前存在的应用(如Facebook和Instagram)相比也是如此。本研究分析了影响印尼TikTok用户购买意愿的因素。本研究的样本数量为180人。采用李克特5分制问卷收集数据。采用结构方程模型(SEM)方法对数据进行处理。在测试的五个直接假设中,它们都有显著的影响。因此,我们可以说,直播购物属性、产品信任和卖家信任是购买意愿的决定变量。尽管本研究已经提供了有关先行购买意愿变量贡献的事实信息,但仍有必要扩大考虑的支持购买意愿增加的变量,如保证退货政策和卖家节奏。与以往的研究大多采用单水平中介变量来评估外因变量对购买意愿的直接影响不同,据笔者所知,还没有人通过序列中介来检验前因因素对直播购买意愿的影响。这项研究表明,使用抖音直播渠道营销产品的卖家必须认真关注产品的质量,并保证产品为买家提供最大的利益。
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引用次数: 1
MEASURING APPLICATION AUGMENTED REALITY TO INCREASE MSME PERFORMANCE USING TECHNOLOGY ACCEPTANCE MODEL 使用技术接受模型测量应用增强现实以提高MSME性能
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.02
Noni Setyorini, Q. Violinda, Arisul Ulumudin, Erandi Jinadari Wattegama
This study aimed to examine the effect of perceived usefulness and perceived ease to use on the performance of MSMEs in Ngerangan Village, Klaten, with trust as a mediator. The data collection method used is probability sampling with a saturated sampling technique. The total respondents in the study were 100 respondents, which is MSME in Ngerangan Village. Hypothesis testing using smartPLS software. The study results are perceived usefulness and perceived ease of use affect trust. Likewise, trust influences the performance of MSMEs in Ngerangan Village. However, perceived usefulness does not directly affect the performance of MSMEs. In contrast to perceived ease to use, which directly influences the performance of MSMEs. The practical implications of this research are that the technology adopted by MSMEs must be easy to use and have many benefits for business development.
本研究旨在检验感知有用性和感知易用性对克拉滕Ngerangan村中小微企业绩效的影响,信任是中介。所使用的数据收集方法是使用饱和采样技术的概率采样。研究中的受访者总数为100人,即Ngerangan村的中小微企业。使用smartPLS软件进行假设检验。研究结果表明,感知有用性和感知易用性影响信任。同样,信任也会影响Ngerangan村中小微企业的绩效。然而,感知有用性并不直接影响中小微企业的绩效。与感知的易用性相反,易用性直接影响中小微企业的绩效。这项研究的实际意义是,中小微企业采用的技术必须易于使用,并对业务发展有许多好处。
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引用次数: 0
THE IMPACT OF PRODUCT DESCRIPTION OF INVOLVEMENT PLATFORM TOWARDS PURCHASE INTENTION AT ONLINE STORES ON THE MARKETPLACE PLATFORM 参与平台的产品描述对市场平台上网店购买意向的影响
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.08
D. Immanuel, Yosef Peter
This quantitative method research aims to determine whether the product description influences purchase intention, with the mediation of enduring and situational involvement as part of platform involvement. This research is based on the Theory of Planned Behavior (TPB), Involvement theory, and previous research on product description, platform involvement, and purchase intention on online platforms. The number of samples in this study was 95 respondents, with the determination of the sample using a purposive sampling technique, with the respondent’s criteria being online consumers who had made transactions on the Tokopedia and Shopee marketplace platforms. The data analysis method is structural equation modelling Partial Least Square (SEM-PLS) with SmartPLS 3.3.7 software. The results of this study indicate that product description can positively and significantly affect enduring and situational involvement. However, the mediation between the product description and purchase intention is only fully found on the situational involvement variable, while enduring involvement does not affect purchase intention. It is different from the results of previous studies, which stated that enduring and situational involvement influence purchase intention. The implications for further researchers, it is recommended to reuse enduring involvement and purchase intention variables and other variables that can lead to enduring involvement concerning consumer purchase intention. Different types of products, populations, and analytical models, can be used to conduct further research to provide a more complete and appropriate description and data.
这项定量方法研究旨在确定产品描述是否影响购买意愿,将持久和情境参与作为平台参与的一部分。本研究基于计划行为理论(TPB)、参与理论,以及以往对在线平台上产品描述、平台参与和购买意愿的研究。本研究中的样本数量为95名受访者,使用有目的的抽样技术确定样本,受访者的标准是在Tokopedia和Shopee市场平台上进行交易的在线消费者。数据分析方法是使用SmartPLS 3.3.7软件对偏最小二乘(SEM-PLS)进行结构方程建模。本研究的结果表明,产品描述可以积极而显著地影响持久和情境参与。然而,产品描述和购买意图之间的中介作用仅在情境参与变量上得到充分发现,而持久参与并不影响购买意图。这与以往的研究结果不同,以往的研究表明,持久和情境参与会影响购买意愿。对于进一步的研究人员来说,建议重用持久参与和购买意图变量以及其他可以导致消费者购买意图持久参与的变量。不同类型的产品、人群和分析模型可以用于进行进一步的研究,以提供更完整和适当的描述和数据。
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引用次数: 0
FINANCIAL BEHAVIOR ON FINANCIAL SATISFACTION AND PERFORMANCE OF THE INDONESIAN BATIK INDUSTRY 财务行为对印尼蜡染行业财务满意度和绩效的影响
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.06
S. Sumani, I. Awwaliyah, I. B. Suryaningsih, Djayani Nurdin
The urgency of the research is that many business people understand financial literacy but seem to have less impact on financial performance. It is probably because some business people have not followed up with changes in good financial behavior. This study aims to determine the effect of financial literacy on financial behavior, financial satisfaction, and financial performance. In addition, it also knows the effect of financial behavior on financial satisfaction and financial performance and the effect of financial satisfaction on financial performance. The population in this study is the entire batik industry in Indonesia with large and medium scale, as many as 208 batik business actors. The sampling technique is a saturated sample or census, where all members of the population become members of the sample. The data analysis technique used SMART PLS 03 software. According to the study’s findings, financial literacy has a significant effect on financial behavior and financial performance, and financial behavior significantly affects financial satisfaction. Financial satisfaction furthermore has a significant effect on financial performance. However, financial literacy has no effect on financial satisfaction, and financial behavior has also been found to have no effect on financial performance. This research implies that the financial performance of batik industry players will increase if they have financial behavior that can create added value and the importance of financial literacy.
这项研究的紧迫性在于,许多商界人士了解财务知识,但似乎对财务业绩的影响较小。这可能是因为一些商界人士没有跟进良好财务行为的变化。本研究旨在确定财务素养对财务行为、财务满意度和财务绩效的影响。此外,它还知道财务行为对财务满意度和财务绩效的影响,以及财务满意度对财务绩效的作用。本研究中的人口是印尼整个大中型蜡染行业,多达208名蜡染商业参与者。抽样技术是一种饱和样本或人口普查,所有人口都成为样本的一员。数据分析技术采用SMART PLS 03软件。研究发现,财务素养对财务行为和财务绩效有显著影响,财务行为对财务满意度有显著影响。此外,财务满意度对财务绩效有显著影响。然而,财务素养对财务满意度没有影响,财务行为也对财务绩效没有影响。这项研究表明,蜡染行业参与者如果有能够创造附加值的财务行为以及财务素养的重要性,他们的财务业绩就会提高。
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引用次数: 1
THE FACTOR OF AWARENESS AND PURCHASING DECISION OF ICE CREAM BASED ON HALAL LABEL 基于清真标识的冰淇淋认知因素与购买决策
Pub Date : 2022-12-01 DOI: 10.21776/ub.jam.2022.020.04.20
Muhammad Ziauddin Ulya, F. Rohman, S. Sunaryo
The increasing Muslim population affects the demand for halal products. Multinational companies cannot see the current trend of Muslim consumer growth by looking at the decision-making of halal food and beverage purchases and brand awareness. This study examines the influence of religion, halal labeling, information delivery, and health considerations on brand awareness and purchasing decisions for Wall’s ice cream in Malang. This research is explanatory research with 180 respondents. Data were collected using a questionnaire, and the size used a Likert scale. This paper uses the Structural Equation Model (SEM) for data analysis with the Variance Based SEM approach, commonly known as Partial Least Square (PLS). The results showed that two variables had no significant effect: exposure to information and health labels. And considering that the independent variables in this study are essential in influencing purchasing decisions, it is hoped that the results of this study can be used as a wish for further research.
穆斯林人口的增加影响了对清真产品的需求。跨国公司无法通过清真食品和饮料的购买决策和品牌意识来看到当前穆斯林消费者增长的趋势。本研究探讨宗教信仰、清真标签、资讯传递及健康考量对玛琅Wall 's冰淇淋品牌认知及购买决策的影响。本研究为解释性研究,调查对象为180人。数据采用问卷收集,大小采用李克特量表。本文使用结构方程模型(SEM)进行数据分析,采用基于方差的SEM方法,通常称为偏最小二乘法(PLS)。结果显示,两个变量:信息暴露和健康标签没有显著影响。并且考虑到本研究中的自变量在影响购买决策中是必不可少的,希望本研究的结果可以作为进一步研究的愿望。
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引用次数: 0
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Jurnal Aplikasi Manajemen
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