Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-2823-4.CH007
Philip J. Salem
Most efforts at transformational organizational change fail. In order to explain that failure and the potential for success, this chapter introduces the construct of organizational communication practices and develops a theory to explain how these processes constitute organizations as complex adaptive social systems. Five axioms anchor the theory, and the author derives theorems explaining the important features of attempting to change transformative organizational communication practices.
{"title":"Transformative Organizational Communication Practices","authors":"Philip J. Salem","doi":"10.4018/978-1-5225-2823-4.CH007","DOIUrl":"https://doi.org/10.4018/978-1-5225-2823-4.CH007","url":null,"abstract":"Most efforts at transformational organizational change fail. In order to explain that failure and the potential for success, this chapter introduces the construct of organizational communication practices and develops a theory to explain how these processes constitute organizations as complex adaptive social systems. Five axioms anchor the theory, and the author derives theorems explaining the important features of attempting to change transformative organizational communication practices.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"83 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131530769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-6155-2.CH013
P. Turner
This chapter focuses on organizational change and development and how leadership behavior impacts upon the delivery of the desired change, in terms of implementation, effectiveness, and performance. The reflective perspective seeks to explore learning insights gained via business and academic approaches within transformational change programs in two dimensions: first, the author's PhD research project investigated leadership behavioral approaches designed to deliver organizational change and increased engagement and performance; and second, the author's involvement as a business consultant and executive coach, acting for private sector companies on transformational change programs designed to deliver strategic change to drive increases in efficiency, effectiveness, and performance. The purpose of this chapter is to inform professionals involved in organizational change and development within their own or their client organizations and facilitate learning to help better understand the potential of leadership behavior in delivering successful organizational change strategies.
{"title":"Leading, Managing, and Facilitating Organizational Change","authors":"P. Turner","doi":"10.4018/978-1-5225-6155-2.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-6155-2.CH013","url":null,"abstract":"This chapter focuses on organizational change and development and how leadership behavior impacts upon the delivery of the desired change, in terms of implementation, effectiveness, and performance. The reflective perspective seeks to explore learning insights gained via business and academic approaches within transformational change programs in two dimensions: first, the author's PhD research project investigated leadership behavioral approaches designed to deliver organizational change and increased engagement and performance; and second, the author's involvement as a business consultant and executive coach, acting for private sector companies on transformational change programs designed to deliver strategic change to drive increases in efficiency, effectiveness, and performance. The purpose of this chapter is to inform professionals involved in organizational change and development within their own or their client organizations and facilitate learning to help better understand the potential of leadership behavior in delivering successful organizational change strategies.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130679927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-7998-7297-9.ch100
Edwiygh Franck
Technology is making the traditional workplace obsolete. Companies are taking advantage of the myriads of digital resources available to make their processes leaner, cut costs and have a larger presence in the global market through the concept of distributed work environment. In this chapter, the author provides an overview of the distributed work environment, as well as the impact it has on the human condition in the workplace. Although this technology driven work concept can be beneficial, companies have to ensure that it is the right business model for them and their employees. The author looks at different factors that companies need to consider in deciding to adopt a distributed work environment model. Several companies, over 125 of them, have successfully implemented the concept and the author shares some examples on how they were able to achieve success and employee satisfaction.
{"title":"Distributed Work Environments","authors":"Edwiygh Franck","doi":"10.4018/978-1-7998-7297-9.ch100","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch100","url":null,"abstract":"Technology is making the traditional workplace obsolete. Companies are taking advantage of the myriads of digital resources available to make their processes leaner, cut costs and have a larger presence in the global market through the concept of distributed work environment. In this chapter, the author provides an overview of the distributed work environment, as well as the impact it has on the human condition in the workplace. Although this technology driven work concept can be beneficial, companies have to ensure that it is the right business model for them and their employees. The author looks at different factors that companies need to consider in deciding to adopt a distributed work environment model. Several companies, over 125 of them, have successfully implemented the concept and the author shares some examples on how they were able to achieve success and employee satisfaction.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114158934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-5858-3.CH011
Y. F. Chan, Nusrah Ahmad Mukhtar, Norsidah Mohammed Noordin
The chapter aimed to examine the relationship of leadership styles and attitude towards organizational change among 360 secondary school teachers in Selangor. Statistical analysis techniques, namely, mean and standard deviation, Pearson product moment correlation, and multiple regression analysis, were used. Findings indicated that although teachers perceived the leadership styles of their principals were only at the moderate level, teachers showed a high level of positive attitude towards organizational change. There were positive relationships between principals' leadership styles and teachers' attitudes towards organizational change. The results also revealed that 11.8% of the variance of attitude towards organizational change is explained by transformational leadership style. Hence, transformational leadership style has an influence on the teachers' attitudes towards organizational change. The practical implications of these findings were discussed to provide insights for the improvement on leadership practices towards organizational change in the secondary schools in Malaysia.
{"title":"Predictive Model of the Influence of Leadership Styles on Attitudes Towards Organizational Change Among Secondary School Teachers in Selangor","authors":"Y. F. Chan, Nusrah Ahmad Mukhtar, Norsidah Mohammed Noordin","doi":"10.4018/978-1-5225-5858-3.CH011","DOIUrl":"https://doi.org/10.4018/978-1-5225-5858-3.CH011","url":null,"abstract":"The chapter aimed to examine the relationship of leadership styles and attitude towards organizational change among 360 secondary school teachers in Selangor. Statistical analysis techniques, namely, mean and standard deviation, Pearson product moment correlation, and multiple regression analysis, were used. Findings indicated that although teachers perceived the leadership styles of their principals were only at the moderate level, teachers showed a high level of positive attitude towards organizational change. There were positive relationships between principals' leadership styles and teachers' attitudes towards organizational change. The results also revealed that 11.8% of the variance of attitude towards organizational change is explained by transformational leadership style. Hence, transformational leadership style has an influence on the teachers' attitudes towards organizational change. The practical implications of these findings were discussed to provide insights for the improvement on leadership practices towards organizational change in the secondary schools in Malaysia.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"218 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115488505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-0654-6.CH013
Tanja Sedej, Gorazd Justinek
Feedback is the fastest and most effective way for organizations to make improvements or get things back on track. Prompt and constructive feedback is strongly linked to employee satisfaction and productivity, and can increase both. During times of change when employees want to be heard and feel involved, it is even more important that the optimal internal communication tools for managing employee feedback are selected. This article tackles these questions and provides fresh empirical data on the selection of internal communication tools in general, with focus then devoted to managing feedback during change from the perspective of a professional communicator. The data evaluated and analyzed was gathered on the basis of research carried out in 2014 among 105 professional communicators of large and medium-sized companies, and was then compared with the results of similar research conducted in 2012.
{"title":"Effective Tools for Improving Employee Feedback during Organizational Change","authors":"Tanja Sedej, Gorazd Justinek","doi":"10.4018/978-1-5225-0654-6.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-0654-6.CH013","url":null,"abstract":"Feedback is the fastest and most effective way for organizations to make improvements or get things back on track. Prompt and constructive feedback is strongly linked to employee satisfaction and productivity, and can increase both. During times of change when employees want to be heard and feel involved, it is even more important that the optimal internal communication tools for managing employee feedback are selected. This article tackles these questions and provides fresh empirical data on the selection of internal communication tools in general, with focus then devoted to managing feedback during change from the perspective of a professional communicator. The data evaluated and analyzed was gathered on the basis of research carried out in 2014 among 105 professional communicators of large and medium-sized companies, and was then compared with the results of similar research conducted in 2012.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122404506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-3725-0.CH017
G. Jamil
In recent years we have witnessed a major transformation in society. We went from a society based on industry and transport to another based on information and knowledge. A major challenge for managers is to understand what the information is for formulation, definition, implementation, and control the strategy. The strategy for any organization can be set from the outside in. According to the schools of positioning, the offer of products will have to adapt to changes in the environment. Or from the inside out. According to the movement's schools, the organization influences the middle engaging with your innovative product offerings, since it has skills and capabilities that competitors don't have and that are difficult to imitate or buy. This chapter explores information and business strategies.
{"title":"The Information and the Strategy Business","authors":"G. Jamil","doi":"10.4018/978-1-5225-3725-0.CH017","DOIUrl":"https://doi.org/10.4018/978-1-5225-3725-0.CH017","url":null,"abstract":"In recent years we have witnessed a major transformation in society. We went from a society based on industry and transport to another based on information and knowledge. A major challenge for managers is to understand what the information is for formulation, definition, implementation, and control the strategy. The strategy for any organization can be set from the outside in. According to the schools of positioning, the offer of products will have to adapt to changes in the environment. Or from the inside out. According to the movement's schools, the organization influences the middle engaging with your innovative product offerings, since it has skills and capabilities that competitors don't have and that are difficult to imitate or buy. This chapter explores information and business strategies.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123350951","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-3996-4.CH003
M. Sánchez
Organizations are experiencing a transformation as a consequence of digital technologies such as social, mobile, big data, cloud computing, and internet of things. The transformation presents challenges at several levels, and project management is not an exception. There are changes in the project environment, the power structures, capabilities, skills, and standard practices, just to name a few. Considering the eventual obsolescence of many project portfolio management practices, the aim of this chapter is to discuss the influence of internet of things in this discipline. The analysis departs from rethinking project management insights and describes the impact of smart and connected products considering many dimensions. Recommendations for each PPM stage are developed, followed by a brief discussion of future research directions.
{"title":"How Internet of Things Is Transforming Project Management","authors":"M. Sánchez","doi":"10.4018/978-1-5225-3996-4.CH003","DOIUrl":"https://doi.org/10.4018/978-1-5225-3996-4.CH003","url":null,"abstract":"Organizations are experiencing a transformation as a consequence of digital technologies such as social, mobile, big data, cloud computing, and internet of things. The transformation presents challenges at several levels, and project management is not an exception. There are changes in the project environment, the power structures, capabilities, skills, and standard practices, just to name a few. Considering the eventual obsolescence of many project portfolio management practices, the aim of this chapter is to discuss the influence of internet of things in this discipline. The analysis departs from rethinking project management insights and describes the impact of smart and connected products considering many dimensions. Recommendations for each PPM stage are developed, followed by a brief discussion of future research directions.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124172191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-7998-7297-9.ch064
Marcello Chedid, L. Teixeira
Knowledge management is defined by different authors as the process that enables the sharing, capture and application of knowledge from the individual to the group and further to organizational level. The organizational atomization observed in the academia imposes importance in paying attention to a culture that encourages knowledge management and also assigns equal importance to the cooperation and the work in team. However, due to the different levels of heterogeneity among and within these organizations there is not just one model that fits well. Through a literature review on the knowledge management in the academia, the purpose of this chapter is an exploratory study that identifies the main cultural challenges in the development and implementation of a knowledge management system in the academic context.
{"title":"The Knowledge Management Culture","authors":"Marcello Chedid, L. Teixeira","doi":"10.4018/978-1-7998-7297-9.ch064","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch064","url":null,"abstract":"Knowledge management is defined by different authors as the process that enables the sharing, capture and application of knowledge from the individual to the group and further to organizational level. The organizational atomization observed in the academia imposes importance in paying attention to a culture that encourages knowledge management and also assigns equal importance to the cooperation and the work in team. However, due to the different levels of heterogeneity among and within these organizations there is not just one model that fits well. Through a literature review on the knowledge management in the academia, the purpose of this chapter is an exploratory study that identifies the main cultural challenges in the development and implementation of a knowledge management system in the academic context.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131976331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-7998-7297-9.ch076
T. Edoh, P. Pawar, L. Loko
This chapter describes a case study of the poor access to healthcare in the developing the countries with more focus on the rural areas and presents an adapted remote care delivery system approach for improving and increasing the access to healthcare services by overcoming certain cultural, social, financial, and linguistic barriers. The remote care delivery system integrates traditional practitioners because most people are more confident with the traditional medicine. The chapter presents the results of a practical on-site test of the proposed system. The test has shown the potentiality of the proposed system to improve the quality and effectiveness of healthcare and increase the accessibility of healthcare systems. The chapter also discusses the obstacles for applying standard telemedicine systems and e-health solutions in the developing world.
{"title":"Challenges Facing Health Service Delivery in Developing Countries and Solution Approaches","authors":"T. Edoh, P. Pawar, L. Loko","doi":"10.4018/978-1-7998-7297-9.ch076","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch076","url":null,"abstract":"This chapter describes a case study of the poor access to healthcare in the developing the countries with more focus on the rural areas and presents an adapted remote care delivery system approach for improving and increasing the access to healthcare services by overcoming certain cultural, social, financial, and linguistic barriers. The remote care delivery system integrates traditional practitioners because most people are more confident with the traditional medicine. The chapter presents the results of a practical on-site test of the proposed system. The test has shown the potentiality of the proposed system to improve the quality and effectiveness of healthcare and increase the accessibility of healthcare systems. The chapter also discusses the obstacles for applying standard telemedicine systems and e-health solutions in the developing world.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134213913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-7262-6.CH010
Elona Marku, Manuel Castriotta, M. Guardo, M. Loi
Digital transformation is imperative for gaining and sustaining a firm's competitive advantage. Hence, understanding the dynamics of technology evolution becomes salient for both scholars and practitioners. This chapter aims to provide a complementary perspective to the field of innovation by mapping and visualizing the patterns of digital transformation at the industry level with a particular focus on the role of technology convergence. The authors tracked 20 years of the technology of the U.S. communications industry in order to investigate how digital transformation has shaped the industry technological structure, which are the technological gaps and potential future technology trends. The results show a deep transformation of the industry with many interconnections between technology domains and a high degree of overlap between technology areas.
{"title":"Mapping Innovation in the Digital Transformation Era","authors":"Elona Marku, Manuel Castriotta, M. Guardo, M. Loi","doi":"10.4018/978-1-5225-7262-6.CH010","DOIUrl":"https://doi.org/10.4018/978-1-5225-7262-6.CH010","url":null,"abstract":"Digital transformation is imperative for gaining and sustaining a firm's competitive advantage. Hence, understanding the dynamics of technology evolution becomes salient for both scholars and practitioners. This chapter aims to provide a complementary perspective to the field of innovation by mapping and visualizing the patterns of digital transformation at the industry level with a particular focus on the role of technology convergence. The authors tracked 20 years of the technology of the U.S. communications industry in order to investigate how digital transformation has shaped the industry technological structure, which are the technological gaps and potential future technology trends. The results show a deep transformation of the industry with many interconnections between technology domains and a high degree of overlap between technology areas.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"46 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133474923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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