Pub Date : 2022-06-01DOI: 10.33650/al-tanzim.v6i3.3319
Safrudin Safrudin, Alwani Ghazali, Yohannes Don Bosco Doho, M. Ali
This study aims to determine whether there is an influence of work culture on the performance of lecturers at Poltekes Kemenkes III Jakarta. This study uses a quantitative approach through survey methods. The population sample is lecturers in four Departments of Health Polytechnic III Jakarta. This study indicates that work culture has a positive and significant influence on the performance of lecturers at Poltekkes Kemenkes III Jakarta. This is concluded because, from the hypothesis, the regression equation is obtained: Y = 50,135 + 0,753 X 1, which means the constant value is 50,135. From these equations, lecturer assignments can be predicted if the work culture values. The value of b = 0.753 means that the lecturer's task performance variable will increase by 75.3% if the work culture value increases by 1%. From the results of statistical tests, there is a significant relationship between workplace culture and the lecturer's task performance (p = 0.000). Moreover, the results of hypothesis testing show that the results of t arithmetic 4.651 are greater than t table 1.99 with a path coefficient of 0.365, stating that Ho is rejected and H1 is accepted.
{"title":"Enhancement of Work Culture for Quality Lecturer Performance: Empirical Study","authors":"Safrudin Safrudin, Alwani Ghazali, Yohannes Don Bosco Doho, M. Ali","doi":"10.33650/al-tanzim.v6i3.3319","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3319","url":null,"abstract":"This study aims to determine whether there is an influence of work culture on the performance of lecturers at Poltekes Kemenkes III Jakarta. This study uses a quantitative approach through survey methods. The population sample is lecturers in four Departments of Health Polytechnic III Jakarta. This study indicates that work culture has a positive and significant influence on the performance of lecturers at Poltekkes Kemenkes III Jakarta. This is concluded because, from the hypothesis, the regression equation is obtained: Y = 50,135 + 0,753 X 1, which means the constant value is 50,135. From these equations, lecturer assignments can be predicted if the work culture values. The value of b = 0.753 means that the lecturer's task performance variable will increase by 75.3% if the work culture value increases by 1%. From the results of statistical tests, there is a significant relationship between workplace culture and the lecturer's task performance (p = 0.000). Moreover, the results of hypothesis testing show that the results of t arithmetic 4.651 are greater than t table 1.99 with a path coefficient of 0.365, stating that Ho is rejected and H1 is accepted.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"78 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80055210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-01DOI: 10.33650/al-tanzim.v6i3.3542
Samsu Riski, T. Hamami, M. Yamin
This research aims to analyze and understand the democratic leadership style of the head of Ngrukumen public elementary school and Muhammadiyah Girikerto Yogyakarta Private during the Covid-19 pandemic. This research uses a descriptive qualitative approach. Data collection techniques in this study use observation, interviews, and documentation. This study's data analysis techniques use data analysis, data presentation, and drawing conclusions or verification. The analysis and research data results showed that the democratic leadership style of the head of Ngrukumen State Elementary School during the Covid-19 pandemic used a systematic democratic leadership style. The democratic leadership style of the head of Muhammadiyah private elementary school Girikerto Yogyakarta during the pandemic uses a combined democratic combination leadership style between democratic, transactional, and charismatic.
{"title":"Democratic Leadership Style of Public and Private Elementary School Principals During The Covid-19","authors":"Samsu Riski, T. Hamami, M. Yamin","doi":"10.33650/al-tanzim.v6i3.3542","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3542","url":null,"abstract":"This research aims to analyze and understand the democratic leadership style of the head of Ngrukumen public elementary school and Muhammadiyah Girikerto Yogyakarta Private during the Covid-19 pandemic. This research uses a descriptive qualitative approach. Data collection techniques in this study use observation, interviews, and documentation. This study's data analysis techniques use data analysis, data presentation, and drawing conclusions or verification. The analysis and research data results showed that the democratic leadership style of the head of Ngrukumen State Elementary School during the Covid-19 pandemic used a systematic democratic leadership style. The democratic leadership style of the head of Muhammadiyah private elementary school Girikerto Yogyakarta during the pandemic uses a combined democratic combination leadership style between democratic, transactional, and charismatic.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81831845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-01DOI: 10.33650/al-tanzim.v6i3.3440
Hegar Harini, Ade Ananto Terminanto, D. Perkasa, Henny Pandaryasi, Ismail Akbar Brahma
The study aims to examine the influence of job satisfaction on public senior high school principals' normative commitment. A quantitative approach with a descriptive survey was adopted. The data were collected through questionnaires. A simple random sampling technique was employed. Ninety principals in the Jakarta Capital City region were involved as participants in the research. The data obtained were analyzed using correlation and path analysis. The result showed that job satisfaction has a direct positive influence on the principals' normative commitment. Additionally, the research signified that job satisfaction's extrinsic factors are more dominating than intrinsic factors. While the indicator too, has the most impact on the principals' normative commitment is a conviction to stay in the organization. Education authorities and policymakers are urged to promote the realization of factors influencing satisfaction to enhance principals' commitment and performance.
{"title":"Correlation Between Principals’ Job Satisfaction and Their Normative Commitment","authors":"Hegar Harini, Ade Ananto Terminanto, D. Perkasa, Henny Pandaryasi, Ismail Akbar Brahma","doi":"10.33650/al-tanzim.v6i3.3440","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3440","url":null,"abstract":"The study aims to examine the influence of job satisfaction on public senior high school principals' normative commitment. A quantitative approach with a descriptive survey was adopted. The data were collected through questionnaires. A simple random sampling technique was employed. Ninety principals in the Jakarta Capital City region were involved as participants in the research. The data obtained were analyzed using correlation and path analysis. The result showed that job satisfaction has a direct positive influence on the principals' normative commitment. Additionally, the research signified that job satisfaction's extrinsic factors are more dominating than intrinsic factors. While the indicator too, has the most impact on the principals' normative commitment is a conviction to stay in the organization. Education authorities and policymakers are urged to promote the realization of factors influencing satisfaction to enhance principals' commitment and performance.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84436799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Academic supervision is non-negotiable for leaders to improve teacher professionalism in schools. This research aims to understand the teacher's perception of the principal's academic supervision at SMP Negeri 2 Kroya. This study uses a qualitative approach to the type of phenomenology. This research is an understanding of social phenomena or phenomena that occur in the field, with more emphasis on a complete picture of the phenomena that occur. The results showed that teachers' perceptions of academic supervision by school principals had a perfect meaning because, on average, they had good motivation and performance before the covid-19 pandemic. Teachers interpreted the supervision carried out by the principal of SMP Negeri 2 Kroya as professional guidance assistance, quality-oriented based on continuous improvement, quality control, driving school principals, and an arena for the principal's responsibility to teachers.
学校领导要提高教师的专业素养，学术监督是不容置疑的。本研究旨在了解尼格里2克罗亚中学教师对校长学业监督的看法。本研究采用定性方法研究现象学类型。本研究是对社会现象或发生在该领域的现象的理解，更强调对所发生的现象的全貌。结果显示，教师对校长学业监督的看法具有完美的意义，因为在新冠肺炎疫情前，他们的平均动机和表现都很好。教师们将SMP Negeri 2 Kroya校长的监督理解为专业的指导协助，以持续改进为基础的质量导向，质量控制，驾驶学校校长，以及校长对教师负责的舞台。
{"title":"Teachers' Perceptions of Academic Supervision in a Pandemic Era; Phenomenological Review","authors":"Lilis Kholisoh Nuryani, Enas Enas, M. Herman, Eko Wahyudi, Lely Dianawati","doi":"10.33650/al-tanzim.v6i3.3646","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3646","url":null,"abstract":"Academic supervision is non-negotiable for leaders to improve teacher professionalism in schools. This research aims to understand the teacher's perception of the principal's academic supervision at SMP Negeri 2 Kroya. This study uses a qualitative approach to the type of phenomenology. This research is an understanding of social phenomena or phenomena that occur in the field, with more emphasis on a complete picture of the phenomena that occur. The results showed that teachers' perceptions of academic supervision by school principals had a perfect meaning because, on average, they had good motivation and performance before the covid-19 pandemic. Teachers interpreted the supervision carried out by the principal of SMP Negeri 2 Kroya as professional guidance assistance, quality-oriented based on continuous improvement, quality control, driving school principals, and an arena for the principal's responsibility to teachers. ","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"14 1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88852172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-15DOI: 10.33650/al-tanzim.v6i3.3633
Raihanah Raihanah
This study aims to find out about the role of parents in building children's character at MAN 1 Banjarmasin. This research uses a qualitative case study approach, where the researcher uses interviews, observation, and documentation as the primary media to obtain data. The data analysis was carried out simultaneously, starting with data reduction, displaying data to concluding. The results showed that the role of parents in building children's character at MAN 1 Banjarmasin was done through; the formation of the nature and character of parents, preparing excellent schools as places for children to be educated and forged, directions, rules, and prohibitions, and become good friends of children. This research has implications for the importance of parental leadership in building solid religious characters in children. They do not falter when hit by the storms of globalization and modernization.
{"title":"Prophetic Parenting; The Role of Parents in Building The Character of Children in Madrasah","authors":"Raihanah Raihanah","doi":"10.33650/al-tanzim.v6i3.3633","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3633","url":null,"abstract":"This study aims to find out about the role of parents in building children's character at MAN 1 Banjarmasin. This research uses a qualitative case study approach, where the researcher uses interviews, observation, and documentation as the primary media to obtain data. The data analysis was carried out simultaneously, starting with data reduction, displaying data to concluding. The results showed that the role of parents in building children's character at MAN 1 Banjarmasin was done through; the formation of the nature and character of parents, preparing excellent schools as places for children to be educated and forged, directions, rules, and prohibitions, and become good friends of children. This research has implications for the importance of parental leadership in building solid religious characters in children. They do not falter when hit by the storms of globalization and modernization.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"8 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72646350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-15DOI: 10.33650/al-tanzim.v6i3.3619
S. Suprihatin, Diana Widhi Rachmawati, Rambat Nur Sasongko, Muhammad Anas Ma`arif, Muhammad Anshar Khadafi Kader
This article aims to determine the effect of motivation and work discipline on MA Unggulan Hikmatul Amanah Pacet. Respondents in this study were all teachers of the Supreme Court of Hikmatul Amanah Pacet, totaling 39 people. The results of the study found that: 1) The effect of work motivation on the performance of MA Hikmatul Amanah teachers was 23.9%, with a research t value of 1.589 < t table of 1.687 and a significant value of 0.121 > 0.05; 2) The effect of work discipline on Hikmatul Amanah's teacher performance was 40.9% with a research t value of 2.717 > t table of 1.687 and a significant value of 0.010 <0.05; 3) The simultaneous influence of motivation and work discipline on the performance of MA Hikmatul Amanah teachers is 19.8%, with a research F of 4.449 > F table of 3.25. The influence of motivation and work discipline on teacher performance at MA Wisdom Amanah Pacet needs to be considered. Solutions to the problem are sought to be more helpful in improving teacher performance in the future.
{"title":"The Effect of Work Motivation and Discipline on The Performance of The Leading Teachers of Madrasah","authors":"S. Suprihatin, Diana Widhi Rachmawati, Rambat Nur Sasongko, Muhammad Anas Ma`arif, Muhammad Anshar Khadafi Kader","doi":"10.33650/al-tanzim.v6i3.3619","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3619","url":null,"abstract":"This article aims to determine the effect of motivation and work discipline on MA Unggulan Hikmatul Amanah Pacet. Respondents in this study were all teachers of the Supreme Court of Hikmatul Amanah Pacet, totaling 39 people. The results of the study found that: 1) The effect of work motivation on the performance of MA Hikmatul Amanah teachers was 23.9%, with a research t value of 1.589 < t table of 1.687 and a significant value of 0.121 > 0.05; 2) The effect of work discipline on Hikmatul Amanah's teacher performance was 40.9% with a research t value of 2.717 > t table of 1.687 and a significant value of 0.010 <0.05; 3) The simultaneous influence of motivation and work discipline on the performance of MA Hikmatul Amanah teachers is 19.8%, with a research F of 4.449 > F table of 3.25. The influence of motivation and work discipline on teacher performance at MA Wisdom Amanah Pacet needs to be considered. Solutions to the problem are sought to be more helpful in improving teacher performance in the future.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"38 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91164599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-10DOI: 10.33650/al-tanzim.v6i3.3532
Kholilur Rahman
This paper aims to understand spiritual leadership from the personal point of view, power, and authority. The central concept of leadership in this landscape is how a leader can impact people who have different attitudes, motivations, origins, personality values, beliefs, and of course, culture from a sociological-anthropological perspective. In addition to looking at aspects of multicultural leadership, the author will also enrich this study by studying a character, namely KH Muwafiq Amir. A Kyai who has power and authority in the Pondok Pesantren Bustanul Makmur, Genteng, Banyuwangi. An influence that will be read through the paradigm of power and authority. This study uses a qualitative method with a phenomenological approach. The results showed that KH Muwafiq Amir was 'appointed' as chairman of the Board of Caregivers in this pesantren environment outside the customs or traditions different from pesantren in general; where the succession of leadership is determined by lineage. Meanwhile, KH Muwafiq Amir is not a direct descendant (read; biological) from the Big Family of the Pondok Pesantren Bustanul Makmur.
{"title":"Leadership and Multicultural Environment; Kyai's Power and Authority Contest at Pondok Pesantren","authors":"Kholilur Rahman","doi":"10.33650/al-tanzim.v6i3.3532","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3532","url":null,"abstract":"This paper aims to understand spiritual leadership from the personal point of view, power, and authority. The central concept of leadership in this landscape is how a leader can impact people who have different attitudes, motivations, origins, personality values, beliefs, and of course, culture from a sociological-anthropological perspective. In addition to looking at aspects of multicultural leadership, the author will also enrich this study by studying a character, namely KH Muwafiq Amir. A Kyai who has power and authority in the Pondok Pesantren Bustanul Makmur, Genteng, Banyuwangi. An influence that will be read through the paradigm of power and authority. This study uses a qualitative method with a phenomenological approach. The results showed that KH Muwafiq Amir was 'appointed' as chairman of the Board of Caregivers in this pesantren environment outside the customs or traditions different from pesantren in general; where the succession of leadership is determined by lineage. Meanwhile, KH Muwafiq Amir is not a direct descendant (read; biological) from the Big Family of the Pondok Pesantren Bustanul Makmur.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"96 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74645780","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-10DOI: 10.33650/al-tanzim.v6i3.3383
Sandiko Sandiko, F. Faiz, Fathor Rozi, Uun Wahyuni, Yulastari Yulastari
Religious character education for children is essential to do from an early age to strengthen their character so that other people's negative behavior does not easily influence them. In its implementation, religious character education requires management to run optimally. This study aims to understand school management in shaping the religious character of children through gadget media which was carried out at RA Sunan Ampel, Probolinggo. This study uses a qualitative descriptive approach with the type of case study. The results showed that RA Sunan Ampel arranged a series of religious activities that were strengthened by school management through the stages of planning, regulating the implementation of activities, and regularly evaluating by utilizing gadgets through the digital application "Link Book." School programs run optimally when all elements in the school are actively involved and support these activities.
{"title":"School Management in Forming Children's Religious Character","authors":"Sandiko Sandiko, F. Faiz, Fathor Rozi, Uun Wahyuni, Yulastari Yulastari","doi":"10.33650/al-tanzim.v6i3.3383","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i3.3383","url":null,"abstract":"Religious character education for children is essential to do from an early age to strengthen their character so that other people's negative behavior does not easily influence them. In its implementation, religious character education requires management to run optimally. This study aims to understand school management in shaping the religious character of children through gadget media which was carried out at RA Sunan Ampel, Probolinggo. This study uses a qualitative descriptive approach with the type of case study. The results showed that RA Sunan Ampel arranged a series of religious activities that were strengthened by school management through the stages of planning, regulating the implementation of activities, and regularly evaluating by utilizing gadgets through the digital application \"Link Book.\" School programs run optimally when all elements in the school are actively involved and support these activities. ","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"58 2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75019750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-05DOI: 10.33650/al-tanzim.v6i2.3570
Andi Warisno, N. Hidayah
This study sought to explore the principals’ leadership in private Madrasah Aliyah schools on teachers’ professionalism in the learning process. It applied a quantitative approach with a survey method. Fifty-five teachers served as the samples, which were taken from two private schools in the South Lampung region. Data was collected through a questionnaire. Two instruments were constructed: the first is based on the indicators of leadership using talent management from Gallardo-Gallardo & Thunnissen, and the second is based on teacher competence. The r-test, with the assistance of SPSS 25, was applied to analyze the data. The results indicate an influence of the principals’ leadership on teacher competence. This is evidenced by the results of the r-test showing the value of sig. 0.000. This shows a significant relationship between the principals’ leadership and the teachers’ professionalism in Madrasah Aliyah. Leadership is one of the determining factors in improving teachers’ professionalism, school performance, and a conducive learning process.
{"title":"Investigating Principals’ Leadership to Develop Teachers’ Professionalism at Madrasah","authors":"Andi Warisno, N. Hidayah","doi":"10.33650/al-tanzim.v6i2.3570","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i2.3570","url":null,"abstract":"This study sought to explore the principals’ leadership in private Madrasah Aliyah schools on teachers’ professionalism in the learning process. It applied a quantitative approach with a survey method. Fifty-five teachers served as the samples, which were taken from two private schools in the South Lampung region. Data was collected through a questionnaire. Two instruments were constructed: the first is based on the indicators of leadership using talent management from Gallardo-Gallardo & Thunnissen, and the second is based on teacher competence. The r-test, with the assistance of SPSS 25, was applied to analyze the data. The results indicate an influence of the principals’ leadership on teacher competence. This is evidenced by the results of the r-test showing the value of sig. 0.000. This shows a significant relationship between the principals’ leadership and the teachers’ professionalism in Madrasah Aliyah. Leadership is one of the determining factors in improving teachers’ professionalism, school performance, and a conducive learning process.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"23 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89223883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-05DOI: 10.33650/al-tanzim.v6i2.3300
Fathor Rosi, Hefniy Hefniy, Faizatul Widat, S. Aisyah, Siti Munaamma
This paper aims to find out about increasing the competitive advantage of schools through optimizing service quality at RA Perwanida 2 Probolinggo. A qualitative method with a case study approach is used to understand the research objectives. Data collection techniques used are interviews, observation, and documentation. The data analysis used is theme analysis, which focuses on essential issues in understanding the case's complexity. The results of the study show that increasing the competitive advantage of schools through optimizing service quality is carried out through; transformative principal leadership, analyzing student service needs, building a quality culture consisting of several stages; 1) formulate standards of attitude and behavior of school residents; 2) formulate service standards; and 3) motivating school members, conducting regular in-service training, and providing rewards and punishments. This research has implications for the importance of service quality for schools to build public trust so that people will believe in the quality provided by schools.
{"title":"Quality Service as A Strategy for Improving School Competitive Advantage","authors":"Fathor Rosi, Hefniy Hefniy, Faizatul Widat, S. Aisyah, Siti Munaamma","doi":"10.33650/al-tanzim.v6i2.3300","DOIUrl":"https://doi.org/10.33650/al-tanzim.v6i2.3300","url":null,"abstract":"This paper aims to find out about increasing the competitive advantage of schools through optimizing service quality at RA Perwanida 2 Probolinggo. A qualitative method with a case study approach is used to understand the research objectives. Data collection techniques used are interviews, observation, and documentation. The data analysis used is theme analysis, which focuses on essential issues in understanding the case's complexity. The results of the study show that increasing the competitive advantage of schools through optimizing service quality is carried out through; transformative principal leadership, analyzing student service needs, building a quality culture consisting of several stages; 1) formulate standards of attitude and behavior of school residents; 2) formulate service standards; and 3) motivating school members, conducting regular in-service training, and providing rewards and punishments. This research has implications for the importance of service quality for schools to build public trust so that people will believe in the quality provided by schools.","PeriodicalId":33233,"journal":{"name":"AlTanzim Jurnal Manajemen Pendidikan Islam","volume":"8 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72941741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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