Consumer websites such as Amazon.com categorize products both according to themes (i.e. Christmas Gifts) as well as according to taxonomies (i.e. Electronics). With thousands of items to choose from, categorization potentially plays a role in reducing the effects of "choice overload". Utilizing the environment of a university course catalog to test taxonomic (i.e. Computer Science) against thematic categorization (i.e. Choosing a Career). I found that thematic categorization has both immediate and delayed effects: Thematic (vs. taxonomic) categorizing created a more difficult and frustrating process of choosing, however, thematic categories kept individuals browsing longer on secondary pages.
{"title":"What's a better category?: shavers or father's day gifts?","authors":"Joseph T. Yun","doi":"10.1145/2775441.2775494","DOIUrl":"https://doi.org/10.1145/2775441.2775494","url":null,"abstract":"Consumer websites such as Amazon.com categorize products both according to themes (i.e. Christmas Gifts) as well as according to taxonomies (i.e. Electronics). With thousands of items to choose from, categorization potentially plays a role in reducing the effects of \"choice overload\". Utilizing the environment of a university course catalog to test taxonomic (i.e. Computer Science) against thematic categorization (i.e. Choosing a Career). I found that thematic categorization has both immediate and delayed effects: Thematic (vs. taxonomic) categorizing created a more difficult and frustrating process of choosing, however, thematic categories kept individuals browsing longer on secondary pages.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127194609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This report explores the activity of a graduate "Digital Rhetoric" class that was largely responsible for the redesign of a stand-alone writing program's institutional website and its migration to a new, institutionally-mandated content management system. Despite notable successes, the class-based project failed to take into account the complex socio-technical networks that inform institutional websites. Building on these findings, the project continues --- not just to improve the website, but to map a "presence" for the department that is both distributed across multiple online publishing platforms and embedded in teaching and research within the program.
{"title":"Moving from site to presence with a writing program's online identity","authors":"S. McCarthy","doi":"10.1145/2775441.2775477","DOIUrl":"https://doi.org/10.1145/2775441.2775477","url":null,"abstract":"This report explores the activity of a graduate \"Digital Rhetoric\" class that was largely responsible for the redesign of a stand-alone writing program's institutional website and its migration to a new, institutionally-mandated content management system. Despite notable successes, the class-based project failed to take into account the complex socio-technical networks that inform institutional websites. Building on these findings, the project continues --- not just to improve the website, but to map a \"presence\" for the department that is both distributed across multiple online publishing platforms and embedded in teaching and research within the program.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125974933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Interface design practices in social media systems change rapidly, routinely presenting new tools and functionalities. In order to attract a broad base of users and acceptance of system enhancements, interface designs are typically highly conventional, building on best practices in HCI. In such systems, the needs of advanced users are often secondary. To probe how the design of tools should be adjusted to the needs of advanced users, we created CrediVis, a tool for visualizing multi-dimensional user data in Wikipedia. Through a two-round study of advanced users, we find that such users value specialized and complex tools designed to fit their needs. We further observed that although they value such advanced tools they prefer conventional rather than novel interface design. Our study suggests that tool design for advanced users must be closely aligned with needs that can be co-discovered with advanced users.
{"title":"Designing tools to support advanced users in new forms of social media interaction","authors":"Hyunggu Jung, S. Hong, Perry Meas, M. Zachry","doi":"10.1145/2775441.2775462","DOIUrl":"https://doi.org/10.1145/2775441.2775462","url":null,"abstract":"Interface design practices in social media systems change rapidly, routinely presenting new tools and functionalities. In order to attract a broad base of users and acceptance of system enhancements, interface designs are typically highly conventional, building on best practices in HCI. In such systems, the needs of advanced users are often secondary. To probe how the design of tools should be adjusted to the needs of advanced users, we created CrediVis, a tool for visualizing multi-dimensional user data in Wikipedia. Through a two-round study of advanced users, we find that such users value specialized and complex tools designed to fit their needs. We further observed that although they value such advanced tools they prefer conventional rather than novel interface design. Our study suggests that tool design for advanced users must be closely aligned with needs that can be co-discovered with advanced users.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"165 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133834543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
P. Sullivan, Michele Simmons, K. Moore, Lisa Melonçon, L. Potts
Technical Communication as an academic field is complex and in need of well-mentored faculty. This article reports on an initiative to improve mentoring of faculty and practitioners that has been underway for three years. We have focused on listening to needs expressed by women in Technical Communication (#womeninTC), comparing what they expressed about their experiences and needs to literature on mentoring models, and developing resources that do a more comprehensive job of addressing their experiences and needs. Our goals are to improve mentoring in ways that are sustainable for faculty and working technical communicators at the same time as we grow a sturdier field.
{"title":"Intentionally recursive: a participatory model for mentoring","authors":"P. Sullivan, Michele Simmons, K. Moore, Lisa Melonçon, L. Potts","doi":"10.1145/2775441.2814672","DOIUrl":"https://doi.org/10.1145/2775441.2814672","url":null,"abstract":"Technical Communication as an academic field is complex and in need of well-mentored faculty. This article reports on an initiative to improve mentoring of faculty and practitioners that has been underway for three years. We have focused on listening to needs expressed by women in Technical Communication (#womeninTC), comparing what they expressed about their experiences and needs to literature on mentoring models, and developing resources that do a more comprehensive job of addressing their experiences and needs. Our goals are to improve mentoring in ways that are sustainable for faculty and working technical communicators at the same time as we grow a sturdier field.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125643279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Graphical abstracts---visual representations of the central concepts in an article---are emerging as a genre in STEM fields. Originally used in Chemistry to represent the primary molecules and reactions under investigation, graphical abstracts have spread to other science and engineering fields, and in the process have evolved significantly, adapting for different disciplines and contexts. In this paper, we describe the emergence and current ecology of graphical abstracts, and develop a multi-layer taxonomy for analyzing how graphical abstracts function visually and rhetorically, in relation to the rest of their associated article, and to their mediated context. Using this taxonomy, we begin to suggest ways for authors, editors, and publishers to align the functions more productively.
{"title":"Graphical abstracts: a taxonomy and critique of an emerging genre","authors":"S. Lane, A. Karatsolis, Lily Bui","doi":"10.1145/2775441.2775465","DOIUrl":"https://doi.org/10.1145/2775441.2775465","url":null,"abstract":"Graphical abstracts---visual representations of the central concepts in an article---are emerging as a genre in STEM fields. Originally used in Chemistry to represent the primary molecules and reactions under investigation, graphical abstracts have spread to other science and engineering fields, and in the process have evolved significantly, adapting for different disciplines and contexts. In this paper, we describe the emergence and current ecology of graphical abstracts, and develop a multi-layer taxonomy for analyzing how graphical abstracts function visually and rhetorically, in relation to the rest of their associated article, and to their mediated context. Using this taxonomy, we begin to suggest ways for authors, editors, and publishers to align the functions more productively.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"22 S1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120859583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Social media analytics is an emerging skill for organizations. Currently, developers are exploring ways to create tools for simplifying social media analysis. These tools tend to focus on gathering data, and using systems to make it meaningful. However, we contend that making social media data meaningful is by nature a human-computer interaction problem. We examine this problem around the emerging field of sentiment analysis, exploring criteria for designing sentiment analysis systems based in Human Computer interaction, HCI. We contend that effective sentiment analysis affects audience analysis, and can serve as a basis for communication design choices that support strategic relationship goals for organizations
{"title":"Using social media sentiment analysis for interaction design choices: an exploratory framework","authors":"M. McGuire, C. Kampf","doi":"10.1145/2775441.2775472","DOIUrl":"https://doi.org/10.1145/2775441.2775472","url":null,"abstract":"Social media analytics is an emerging skill for organizations. Currently, developers are exploring ways to create tools for simplifying social media analysis. These tools tend to focus on gathering data, and using systems to make it meaningful. However, we contend that making social media data meaningful is by nature a human-computer interaction problem. We examine this problem around the emerging field of sentiment analysis, exploring criteria for designing sentiment analysis systems based in Human Computer interaction, HCI. We contend that effective sentiment analysis affects audience analysis, and can serve as a basis for communication design choices that support strategic relationship goals for organizations","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120845438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This presentation reports on interviews conducted with Open Code Orlando Brigade members in regards to public information and geodata. Open Code Orlando Brigade is a volunteer group of coders who strive to make public data accessible for both business and public use. However, the public data which they gain access to is often released in static PDFs or file formats which rely on expensive software to open. Therefore, the members of the Brigade must find work arounds to make public information dynamic and useful for public use. The research reports on the ethics and usability of this open public data
{"title":"Government transparency in the U.S?: the ethics, functional literacy, and usability of open geographic government data","authors":"C. Benjamin","doi":"10.1145/2775441.2775487","DOIUrl":"https://doi.org/10.1145/2775441.2775487","url":null,"abstract":"This presentation reports on interviews conducted with Open Code Orlando Brigade members in regards to public information and geodata. Open Code Orlando Brigade is a volunteer group of coders who strive to make public data accessible for both business and public use. However, the public data which they gain access to is often released in static PDFs or file formats which rely on expensive software to open. Therefore, the members of the Brigade must find work arounds to make public information dynamic and useful for public use. The research reports on the ethics and usability of this open public data","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"114 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131996952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This exercise was undertaken to determine whether using a closed video presentation platform as part of a first-year university course could be an aid in teaching public speaking, which could, in turn, support the use of such a system in a blended learning environment. We reviewed grades given by self and peers on video presentations, as well as grades given by instructors and markers in similar in-class presentations, then asked students questions on the effectiveness (n-115). The preliminary findings indicate that students gained confidence from using the video platform, which correlated with improved public speaking skills. We also found, in the first of three tracked assignments, a correlation between the grades given by peers (on video) and the grades given by instructors (in-class) indicating the students' ability to assess themselves and their peers in a manner similar to the instructors'. We conclude that public speaking can be taught without the public.
{"title":"Teaching public speaking without the public: making a case for virtual audiences","authors":"J. Manderson, Binod Sundararajan, Linda Macdonald","doi":"10.1145/2775441.2775475","DOIUrl":"https://doi.org/10.1145/2775441.2775475","url":null,"abstract":"This exercise was undertaken to determine whether using a closed video presentation platform as part of a first-year university course could be an aid in teaching public speaking, which could, in turn, support the use of such a system in a blended learning environment. We reviewed grades given by self and peers on video presentations, as well as grades given by instructors and markers in similar in-class presentations, then asked students questions on the effectiveness (n-115). The preliminary findings indicate that students gained confidence from using the video platform, which correlated with improved public speaking skills. We also found, in the first of three tracked assignments, a correlation between the grades given by peers (on video) and the grades given by instructors (in-class) indicating the students' ability to assess themselves and their peers in a manner similar to the instructors'. We conclude that public speaking can be taught without the public.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132330885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Proceedings of the 33rd Annual International Conference on the Design of Communication","authors":"Kathie Gossett, Angie Mallory, Dawn M. Armfield","doi":"10.1145/2775441","DOIUrl":"https://doi.org/10.1145/2775441","url":null,"abstract":"","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133909202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
As a multidisciplinary field, technical communication is an ideal profession and disciplinary hub within the university for those who wish to bridge engineering with humanities. More specifically, the areas of technical communication represented by SIGDOC are particularly well-suited to house the best work of those seeking better humanities and STEM interactions, especially those concerned with information and interface design; the design of human-computer interaction; data presentation and interaction; workflow analysis and tools; user experience; and participatory design. Indeed the space occupied by us in SIGDOC stands poised for growth. It is here in our concern for an increasingly more intensive pursuit toward better designs for communication that I argue we can bridge production and use; design and uptake; utility and critique.
{"title":"Emphasizing technical communication as the intersection of STEM and humanities","authors":"Alice R. Daer","doi":"10.1145/2775441.2775470","DOIUrl":"https://doi.org/10.1145/2775441.2775470","url":null,"abstract":"As a multidisciplinary field, technical communication is an ideal profession and disciplinary hub within the university for those who wish to bridge engineering with humanities. More specifically, the areas of technical communication represented by SIGDOC are particularly well-suited to house the best work of those seeking better humanities and STEM interactions, especially those concerned with information and interface design; the design of human-computer interaction; data presentation and interaction; workflow analysis and tools; user experience; and participatory design. Indeed the space occupied by us in SIGDOC stands poised for growth. It is here in our concern for an increasingly more intensive pursuit toward better designs for communication that I argue we can bridge production and use; design and uptake; utility and critique.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123774387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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