Contexts, tools, and other nonhuman factors are central to the practice and scholarship of technical communication, particularly communication design. But viewed through the lens of posthumanism, these considerations shift from factors to actors: the hierarchy between humans and nonhumans flattens, and the agency of nonhuman actors and assemblages of actors can be explicitly recognized and accounted for. Planning for the agentive capacities of human and nonhuman actors is a strategy with particular promise for work in social justice. This paper demonstrates how posthumanism can contribute to social justice research in technical communication: presenting two strengths of posthumanism for informing this work and two concerns which may threaten the goals of social justice. Illustrating these points, we present data from a study of transit-dependent bus riders' experiences, demonstrating how posthumanism expands considerations for design. We conclude with three implications to guide scholars in viewing social justice issues through lenses of posthumanism.
{"title":"Factors to actors: implications of posthumanism for social justice work","authors":"E. Rose, Rebecca Walton","doi":"10.1145/2775441.2775464","DOIUrl":"https://doi.org/10.1145/2775441.2775464","url":null,"abstract":"Contexts, tools, and other nonhuman factors are central to the practice and scholarship of technical communication, particularly communication design. But viewed through the lens of posthumanism, these considerations shift from factors to actors: the hierarchy between humans and nonhumans flattens, and the agency of nonhuman actors and assemblages of actors can be explicitly recognized and accounted for. Planning for the agentive capacities of human and nonhuman actors is a strategy with particular promise for work in social justice. This paper demonstrates how posthumanism can contribute to social justice research in technical communication: presenting two strengths of posthumanism for informing this work and two concerns which may threaten the goals of social justice. Illustrating these points, we present data from a study of transit-dependent bus riders' experiences, demonstrating how posthumanism expands considerations for design. We conclude with three implications to guide scholars in viewing social justice issues through lenses of posthumanism.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115106600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This poster tracks the ways social media users associate discourse surrounding typeface and cost of ink in order to analyze the circulation of sustainable design on social media and the implications for professional writers, technical communicators, and designers. I will track the circulation of Pixart's Printing "The True Cost of Printing in Comic Sans" infographic across Pinterest and analyze the way(s) this visual is tagged by users. As a preliminary discourse analysis, this poster collects and analyzes public conversations as qualitative data to investigate how the public places this text on the cost of printing typefaces in different discourse communities in order to show awareness or interest of sustainable design.
{"title":"Economies of type: the public quest for cheap printing","authors":"H. N. Turner","doi":"10.1145/2775441.2775447","DOIUrl":"https://doi.org/10.1145/2775441.2775447","url":null,"abstract":"This poster tracks the ways social media users associate discourse surrounding typeface and cost of ink in order to analyze the circulation of sustainable design on social media and the implications for professional writers, technical communicators, and designers. I will track the circulation of Pixart's Printing \"The True Cost of Printing in Comic Sans\" infographic across Pinterest and analyze the way(s) this visual is tagged by users. As a preliminary discourse analysis, this poster collects and analyzes public conversations as qualitative data to investigate how the public places this text on the cost of printing typefaces in different discourse communities in order to show awareness or interest of sustainable design.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130727980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this experience report, authors detail how qualitative User Experience (UX) research aligned the interests of UX researchers with the interests of the communities being investigated to increase participant engagement. Because UX research is designed to maximize insights into user motivation, part of UX ethical concerns should include how insights get integrated into the communities where the technology is deployed. This report discusses successes and challenges of drawing conclusions from qualitative research in an annual art event. In the Fargo-Moorhead Art Marathon, content creators collected user data, collaboratively strategized with participants, and refined a three-year-old event that has grown from a loose assortment of performances into a ten-day multi-mediated art event created for alternative art engagement. The authors, who conducted initial research to create a phone app to track the participant progress, report on how event data during was evaluated and folded into the next iteration.
{"title":"Capturing social value in UX projects","authors":"A. Mara, Miriam Mara","doi":"10.1145/2775441.2775479","DOIUrl":"https://doi.org/10.1145/2775441.2775479","url":null,"abstract":"In this experience report, authors detail how qualitative User Experience (UX) research aligned the interests of UX researchers with the interests of the communities being investigated to increase participant engagement. Because UX research is designed to maximize insights into user motivation, part of UX ethical concerns should include how insights get integrated into the communities where the technology is deployed. This report discusses successes and challenges of drawing conclusions from qualitative research in an annual art event. In the Fargo-Moorhead Art Marathon, content creators collected user data, collaboratively strategized with participants, and refined a three-year-old event that has grown from a loose assortment of performances into a ten-day multi-mediated art event created for alternative art engagement. The authors, who conducted initial research to create a phone app to track the participant progress, report on how event data during was evaluated and folded into the next iteration.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127809987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper describes the challenges of reproducing artwork as part of the analytical, evaluative, and critical work of scholars of visual rhetoric.
本文描述了作为视觉修辞学学者分析、评估和批判工作的一部分，再现艺术作品所面临的挑战。
{"title":"Barriers to publishing visual rhetoric research","authors":"K. Northcut","doi":"10.1145/2775441.2775445","DOIUrl":"https://doi.org/10.1145/2775441.2775445","url":null,"abstract":"This paper describes the challenges of reproducing artwork as part of the analytical, evaluative, and critical work of scholars of visual rhetoric.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130749969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
My research explores the relationship between photography and motherhood and, more specifically, the cultural construction of motherhood through digital photographs. The methodology of this critical-creative investigation involves two parts: 1) a case study analysis of select images of the author's children from her personal digital photography collections and 2) the development of a digital platform that encourages reflective engagement in domestic photographs and values the ambiguity and complexity of motherhood. Here, I demonstrate how the contextualization and design of visual media can restore historical specificity to domestic images and enable them to reflect personal experiences of motherhood.
{"title":"Re-imag(in)ing the digital domestic sphere: a critical-creative study of photography and motherhood in the 21st century","authors":"Lindsey Harding","doi":"10.1145/2775441.2775450","DOIUrl":"https://doi.org/10.1145/2775441.2775450","url":null,"abstract":"My research explores the relationship between photography and motherhood and, more specifically, the cultural construction of motherhood through digital photographs. The methodology of this critical-creative investigation involves two parts: 1) a case study analysis of select images of the author's children from her personal digital photography collections and 2) the development of a digital platform that encourages reflective engagement in domestic photographs and values the ambiguity and complexity of motherhood. Here, I demonstrate how the contextualization and design of visual media can restore historical specificity to domestic images and enable them to reflect personal experiences of motherhood.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123875562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In teaching online technical communication courses, shaping an electronic interface requires extensive consideration of the user experience, both for students and for faculty members who design and teach the courses. Technical communication faculty members should provide strong examples of effective user experiences and should be leaders in making the interfaces of online learning management systems as usable as possible. Principles of usability designed for general web sites may or may not apply to learning management systems designed for educational purposes. In order to create effective online technical communication courses, one needs to consider both usability concerns and pedagogical concerns. To assess the usability and pedagogical effectiveness of online courses, faculty members may use indirect means such as heuristic analyses. In addition, they may use direct means such as usability testing, student feedback, and analytic tools. Each approach has advantages as well as limitations. Faculty members will gain the richest information through using multiple approaches. In assessing usability and pedagogical effectiveness, faculty members also need to consider the situational constraints and resources in their unique contexts. Understanding and adapting their approaches to use resources well and to work within constraints will benefit their abilities to enhance their student users' experiences with online courses.
{"title":"Effective user experience in online technical communication courses: employing multiple methods within organizational contexts to assess usability","authors":"M. Hovde","doi":"10.1145/2775441.2775453","DOIUrl":"https://doi.org/10.1145/2775441.2775453","url":null,"abstract":"In teaching online technical communication courses, shaping an electronic interface requires extensive consideration of the user experience, both for students and for faculty members who design and teach the courses. Technical communication faculty members should provide strong examples of effective user experiences and should be leaders in making the interfaces of online learning management systems as usable as possible. Principles of usability designed for general web sites may or may not apply to learning management systems designed for educational purposes. In order to create effective online technical communication courses, one needs to consider both usability concerns and pedagogical concerns. To assess the usability and pedagogical effectiveness of online courses, faculty members may use indirect means such as heuristic analyses. In addition, they may use direct means such as usability testing, student feedback, and analytic tools. Each approach has advantages as well as limitations. Faculty members will gain the richest information through using multiple approaches. In assessing usability and pedagogical effectiveness, faculty members also need to consider the situational constraints and resources in their unique contexts. Understanding and adapting their approaches to use resources well and to work within constraints will benefit their abilities to enhance their student users' experiences with online courses.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127503879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article uses the 2013 Target data breach to illustrate the need for creating a model for companies' communications for data breach notifications. Companies have a duty of responsibility to their customers when hackers steal customer information. This responsibility includes how they communicate the extent and severity of the breach, how it affects individual customers, and what customers need to do to protect themselves. I approach this case from the multi-disciplinary field of technical communication to demonstrate why certain principles from technical communication are preferred to communicate this important information to customers. Using a heuristic approach combined with methods of rhetorical analysis, this article analyzes a data breach notification to evaluate the rhetorical effectiveness of the notification from the user-centered design perspective.
{"title":"Target data breach: applying user-centered design principles to data breach notifications","authors":"F. O'Neil","doi":"10.1145/2775441.2775456","DOIUrl":"https://doi.org/10.1145/2775441.2775456","url":null,"abstract":"This article uses the 2013 Target data breach to illustrate the need for creating a model for companies' communications for data breach notifications. Companies have a duty of responsibility to their customers when hackers steal customer information. This responsibility includes how they communicate the extent and severity of the breach, how it affects individual customers, and what customers need to do to protect themselves. I approach this case from the multi-disciplinary field of technical communication to demonstrate why certain principles from technical communication are preferred to communicate this important information to customers. Using a heuristic approach combined with methods of rhetorical analysis, this article analyzes a data breach notification to evaluate the rhetorical effectiveness of the notification from the user-centered design perspective.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115711643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jaclyn L. Ocumpaugh, R. Baker, M. Rodrigo, Aatish Salvi, Martin Van Velsen, Ani Aghababyan, Taylor Martin
This paper evaluates the Human Affect Recording Tool (HART), a Computer Assisted Direct Observation (CADO) application that facilitates scientific sampling. HART enforces an established method for systematic direct observation in Educational Data Mining (EDM) research, the Baker Rodrigo Ocumpaugh Monitoring Protocol [25] [26]. This examination provides insight into the design of HART for rapid data collection for both formative classroom assessment and educational research. It also discusses the possible extension of these tools to other domains of affective computing and human computer interaction.
{"title":"HART: the human affect recording tool","authors":"Jaclyn L. Ocumpaugh, R. Baker, M. Rodrigo, Aatish Salvi, Martin Van Velsen, Ani Aghababyan, Taylor Martin","doi":"10.1145/2775441.2775480","DOIUrl":"https://doi.org/10.1145/2775441.2775480","url":null,"abstract":"This paper evaluates the Human Affect Recording Tool (HART), a Computer Assisted Direct Observation (CADO) application that facilitates scientific sampling. HART enforces an established method for systematic direct observation in Educational Data Mining (EDM) research, the Baker Rodrigo Ocumpaugh Monitoring Protocol [25] [26]. This examination provides insight into the design of HART for rapid data collection for both formative classroom assessment and educational research. It also discusses the possible extension of these tools to other domains of affective computing and human computer interaction.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116146155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This poster presentation will focus on the Surrealist logic behind a hand-coded website entitled "They'lI Ve," and how it can be combined with computer-mediated tools to create a collaborative invention space aimed at combating global or local issues. In particular, this presentation will demonstrate how the use of Surrealist logic can be used to create constraints on user input that can paradoxically liberate an individual's thought processes as he/she navigates and engages said issues.
{"title":"They'lI Ve: combining surrealist research and computer-mediated tools for social justice","authors":"L. Berry","doi":"10.1145/2775441.2775488","DOIUrl":"https://doi.org/10.1145/2775441.2775488","url":null,"abstract":"This poster presentation will focus on the Surrealist logic behind a hand-coded website entitled \"They'lI Ve,\" and how it can be combined with computer-mediated tools to create a collaborative invention space aimed at combating global or local issues. In particular, this presentation will demonstrate how the use of Surrealist logic can be used to create constraints on user input that can paradoxically liberate an individual's thought processes as he/she navigates and engages said issues.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129422859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this paper, I begin the process of examining the value of organizational documentation in evaluating social media activism. I take a rhetorical analysis approach to some of the documentation associated with the GamerGate movement and compare traits within the documentation to social media artifacts and metadata to determine how well the documents reflect the active network in regards to desired behavior and goals. Additionally, I examine the challenges in this approach given the anonymity and diffusion of authorship. Finally, I look at how documentation analysis can help inform big data analysis in online activism.
{"title":"Putting GamerGate in context: how group documentation informs social media activity","authors":"M. Trice","doi":"10.1145/2775441.2775471","DOIUrl":"https://doi.org/10.1145/2775441.2775471","url":null,"abstract":"In this paper, I begin the process of examining the value of organizational documentation in evaluating social media activism. I take a rhetorical analysis approach to some of the documentation associated with the GamerGate movement and compare traits within the documentation to social media artifacts and metadata to determine how well the documents reflect the active network in regards to desired behavior and goals. Additionally, I examine the challenges in this approach given the anonymity and diffusion of authorship. Finally, I look at how documentation analysis can help inform big data analysis in online activism.","PeriodicalId":340459,"journal":{"name":"Proceedings of the 33rd Annual International Conference on the Design of Communication","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122144060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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