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Banking Service Quality and Its Impact on Commercial Banks' Reputation: An Applied Study at the University of Kerbala 银行服务质量及其对商业银行声誉的影响:卡尔巴拉大学的应用研究
Pub Date : 2024-07-16 DOI: 10.47577/business.v8i.11439
Rassol Abd, Aljalil Mahdi, Hayder Ali Abdullah, Mohammed Hussein Ali
The aim of the research is to determine the impact of banking service quality on the reputation of commercial banks due to the growth and development of banking services, while at the same time, the increase in problems faced by bank customers. The opinions of a group of affiliates at the University of Karbala, consisting of 80 affiliates representing the research sample, were taken. Their opinions were revealed according to the questionnaire model presented to them, which included 20 items distributed across two axes. The results obtained by the researchers through the answers of the research sample indicate the existence of a relationship, impact, and correlation between service quality and the reputation of commercial banks among the affiliates who domicile their salaries and the beneficiaries of the services of these banks.
本研究的目的是确定由于银行服务的增长和发展,银行服务质量对商业银行声誉的影响,与此同时,银行客户面临的问题也在增加。卡尔巴拉大学的一组附属机构(由代表研究样本的 80 家附属机构组成)的意见被采纳。他们的意见是根据向他们提供的问卷模型揭示的,该问卷模型包括 20 个项目,分布在两个轴心上。研究人员通过对研究样本的回答得出的结果表明,商业银行的服务质量和声誉之间存在着一定的关系、影响和相关性,这些关系、影响和相关性存在于将工资发放给这些银行的附属机构和这些银行服务的受益人之间。
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引用次数: 0
Business Feasibility Analysis for Investors in Telecommunications Companies for 2017-2022 Period Using the Financial Distress Model 利用财务困境模型对 2017-2022 年期间电信公司投资者的商业可行性分析
Pub Date : 2024-07-10 DOI: 10.47577/business.v8i.11397
John Henry Wijaya, D. Saputera, Wahyu Panji Nugraha
This study analyzes the financial viability of Indonesian telecommunications companies from 2017 to 2022 using financial distress models. The research focuses on comparing the Altman Z-Score and Grover models to predict financial distress, evaluating their effectiveness in providing insights for investors. The telecommunications sector in Indonesia has seen rapid growth, driven by increased smartphone penetration, internet access, and the adoption of 5G technology. However, this growth is accompanied by challenges such as intense competition, economic instability, and regulatory changes, which pose risks of financial distress.Financial distress in telecommunications companies is assessed through key financial ratios, examining liquidity, leverage, and profitability. The study utilizes historical financial data from leading telecommunications companies, applying the Zmijewski and Grover models to predict bankruptcy and assess financial health. Results indicate significant variations in financial performance across companies, with some showing stability and others fluctuating between healthy and distressed states.The research identifies critical financial ratios used in performance evaluation and highlights the relevance of each method. Findings suggest that while both models are valuable, the Zmijewski model demonstrates higher accuracy (93%) compared to the Grover model (77%), making it more reliable for predicting financial distress. This study contributes to better financial management practices in the telecommunications sector, offering investors a comprehensive tool for making informed decisions and mitigating risks.
本研究利用财务困境模型分析了印度尼西亚电信公司 2017 年至 2022 年的财务生存能力。研究重点是比较预测财务困境的 Altman Z-Score 模型和 Grover 模型,评估它们在为投资者提供见解方面的有效性。在智能手机普及率提高、互联网接入和 5G 技术应用的推动下,印尼电信业实现了快速增长。然而,这种增长也伴随着各种挑战,如激烈的竞争、经济不稳定和监管变化,这些都带来了财务困境的风险。电信公司的财务困境通过关键财务比率进行评估,考察流动性、杠杆率和盈利能力。本研究利用主要电信公司的历史财务数据,运用 Zmijewski 和 Grover 模型来预测破产和评估财务健康状况。研究结果表明,不同公司的财务业绩存在很大差异,有些公司表现稳定,有些公司则在健康和陷入困境之间徘徊。研究结果表明,虽然两种模型都有价值,但 Zmijewski 模型的准确率(93%)高于 Grover 模型(77%),因此在预测财务困境方面更加可靠。这项研究有助于改善电信行业的财务管理实践,为投资者提供一个做出明智决策和降低风险的综合工具。
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引用次数: 0
The Effect of Legal - Ethical And Psychological Factors In Reducing Accounting Manipulations: A Field Study 法律、道德和心理因素对减少会计操纵的影响:实地研究
Pub Date : 2024-07-09 DOI: 10.47577/business.v8i.11398
Muhammad Ali Jaafar, Alaa Mohsin, Muttlaq Al-Daamy
The study aimed to elucidate the extent of accountants' adherence to legal and ethical factors, understand the psychological state of the auditor, explore the impact of regulations governing the auditing profession, and delineate the effect of psychological and ethical factors on the auditor's behavior. The study also sought to gather opinions from auditors, academics, and educators at the University of Baghdad regarding legal, ethical, and psychological factors within the profession. The study found significant correlations between legal, ethical, and psychological factors, and accounting manipulations. There was a statistically significant relationship between legal factors and accounting manipulations, with a correlation coefficient of (0.383) at a significance level of less than (0.01). Similarly, a significant relationship was found between ethical factors and accounting manipulations, with a correlation coefficient of (0.416) at a significance level of less than (0.01). Moreover, a significant relationship was established between psychological factors and accounting manipulations, with a correlation coefficient of (0.659) at a significance level of less than (0.01). The study recommends providing objective solutions to contribute to identifying the reasons for committing manipulation within organizations. It emphasizes the need to implement financial statement analysis techniques as a means of detecting manipulation and underscores the importance of legal actions (civil and criminal) related to filing claims in court, and preserving and protecting evidence. Additionally, auditors should act impartially, separating personal interests from their supervisory role.
该研究旨在阐明会计师对法律和道德因素的遵守程度,了解审计师的心理状态,探讨审计行业管理条例的影响,以及心理和道德因素对审计师行为的影响。研究还试图收集巴格达大学的审计师、学者和教育工作者对审计行业内法律、道德和心理因素的看法。研究发现,法律、道德和心理因素与会计操纵之间存在重大关联。法律因素与会计操纵之间存在显著的统计学关系,相关系数为 (0.383),显著性水平小于 (0.01)。同样,道德因素与会计操纵之间也存在显著关系,相关系数为(0.416),显著性水平小于(0.01)。此外,心理因素与会计操纵之间也存在重要关系,相关系数为(0.659),显著性水平小于(0.01)。研究建议提供客观的解决方案,以帮助确定组织内实施操纵的原因。研究强调有必要采用财务报表分析技术作为发现操纵行为的手段,并强调了与向法院提出索赔以及保存和保护证据有关的法律行动(民事和刑事)的重要性。此外,审计人员应公正行事,将个人利益与其监督作用分开。
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引用次数: 0
Are Human Rights Universal? 人权是普遍的吗?
Pub Date : 2024-07-04 DOI: 10.47577/business.v8i.11377
Fahad A. S Al-Fahad
In this essay, I will argue that "human rights are not universal" by analyzing the human rights discourse and the narratives that control it. Challenging the claim of universality will be highlighted from three different angles. First, the essay argues that the experience of women is often overlooked in the human rights narrative; making it non-inclusive. Furthermore, the second major issue with human rights universality is that such a claim is driven by western liberal thought that has hegemonic agenda instead of universal purposes. Finally, the third dimension that I will focus on in this essay is the strong presence of neoliberal ideas in the human rights discourse which aim at serving the interests of the few elites rather than all people around the globe. Before going into the analysis, I will start by explaining a key term in this essay which is the “universality” of human rights by shedding the light on the context of the Universal Declaration of Human Rights (UDHR).
在这篇文章中,我将通过分析人权话语和控制人权话语的叙事来论证 "人权并不具有普遍性"。我将从三个不同的角度对 "普遍性 "这一说法提出质疑。首先,文章认为,在人权叙事中,妇女的经历往往被忽视,这使得人权叙事缺乏包容性。此外,人权普遍性的第二个主要问题是,这种主张是由西方自由主义思想驱动的,而这种思想具有霸权议程而非普遍目的。最后,我将在本文中重点论述的第三个层面是新自由主义思想在人权论述中的强烈存在,其目的是为少数精英而非全球所有人的利益服务。在进行分析之前,我将首先解释本文的一个关键术语,即人权的 "普遍性",阐明《世界人权宣言》(UDHR)的背景。
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引用次数: 0
Application of Kweau Accounting in Weddings of the Lani Tribe of Wamena Papua 在巴布亚瓦梅纳拉尼部落婚礼中应用奎乌会计法
Pub Date : 2024-05-23 DOI: 10.47577/business.v7i.11024
Yoni Degei, Sari Rusmita, Khristina Yunita
Recording transactions for purchasing pig livestock assets as a marriage medium for the Lani tribal community in Wamena. These documents or records of transactions or events are the guidance of both parties in the marriage process. The aim of this research is to discuss identifying, measuring, communicating, presenting and disclosing kweau accounting in the marriage process of the Lani Wamena tribal community. This research used qualitative methods from the results of interviews and observations. The researcher concluded that the identification of notes needs to be adjusted to the fair value or transaction price when pig assets are purchased on the market, so that the process of measuring, communicating, presenting and disclosing in accounting is realized. The researcher also provides an overview of purchase measurement records, general journals and presentation of accounting financial reports so that they can be used at subsequent wedding events.
记录购买猪畜资产的交易,作为瓦梅纳 Lani 部落社区的婚姻媒介。这些交易或事件的文件或记录是婚姻过程中双方的指南。本研究的目的是讨论在拉尼-瓦梅纳(Lani Wamena)部落的婚姻过程中如何识别、衡量、交流、展示和披露 kweau 会计。本研究采用了从访谈和观察结果中得出的定性方法。研究者得出结论,在市场上购买猪资产时,需要根据公允价值或交易价格调整票据的识别,从而实现会计中的计量、沟通、列报和披露过程。研究人员还对采购计量记录、普通日记账和会计财务报告的列报进行了概述,以便在后续婚礼活动中使用。
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引用次数: 0
Exports, Imports, Inflation, BI Rates and Their Implications for Indonesia Composite Index (ICI) in Indonesia 2018-2022 2018-2022年印尼出口、进口、通胀、BI利率及其对印尼综合指数(ICI)的影响
Pub Date : 2024-04-16 DOI: 10.47577/business.v7i.10868
Muhammad Ali, Syafrizal Ikram, Suryana Suryana, Sendi Gusnandar Arnan
The purpose of this study is to ascertain the impact of imports, exports, inflation, and BI rates on Indonesia Composite Index (ICI) over the years 2018–2022. This study's findings are discussed in relation to inflation, imports, exports, BI rates, and ICI. Theories pertaining to that field are the method used in this regard. This study was carried out in Indonesia. Research of this kind is quantitative in nature. Central Agency of Statistics provided time series secondary data for this study in the form of publications on imports, exports, inflation, BI rates, and ICI for the period of January 2018 to December 2022.The explanatory approach was the research methodology employed in this study. Multiple linear regression analysis and descriptive analysis are the data analysis methods used in this study. The study's findings partially indicate that while imports and inflation have little bearing on the ICI, exports and BI rates do. The study's findings concurrently demonstrate that the ICI is impacted by inflation, imports, exports, and BI rates.
本研究旨在确定 2018-2022 年间进口、出口、通胀和印尼银行利率对印尼综合指数(ICI)的影响。本研究的结果将结合通货膨胀、进口、出口、BI 率和 ICI 进行讨论。在这方面使用的方法是与该领域相关的理论。本研究在印度尼西亚进行。此类研究属于定量研究。中央统计局以出版物的形式为本研究提供了 2018 年 1 月至 2022 年 12 月期间的进口、出口、通货膨胀、BI 率和 ICI 的时间序列二级数据。多元线性回归分析和描述性分析是本研究采用的数据分析方法。研究结果部分表明,虽然进口和通货膨胀对国际投资指数影响不大,但出口和双边投资利率对其有影响。研究结果同时表明,国际投资指数受到通货膨胀、进口、出口和商业收益率的影响。
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引用次数: 0
Analyzing the influence of moral culture and job satisfaction on organizational commitment in enhancing employee performance: an empirical study at PT. Antam TBK Gold Mining Business Unit Pongkor 分析道德文化和工作满意度对组织承诺在提高员工绩效方面的影响:在 PT.Antam TBK 黄金矿业业务部 Pongkor 的实证研究
Pub Date : 2024-04-08 DOI: 10.47577/business.v2i.10889
Indupurnahayu, Muhamad Azis Firdaus, Maryani, Sapie Bin Sabilan
This research aims to analyze the influence of moral culture, organizational commitment, and job satisfaction on employee performance, as well as the influence of moral culture and job satisfaction on organizational commitment. Data were collected through questionnaires from 154 respondents from PT ANTAM UBPE Pongkor and analyzed using Partial Least Square (PLS) based on Structural Equation Model (SEM) with SmartPLS 3.0. The results of the analysis show that moral culture, organizational commitment, and job satisfaction significantly and positively influence employee performance, and moral culture and job satisfaction also significantly and positively influence organizational commitment.
本研究旨在分析道德文化、组织承诺和工作满意度对员工绩效的影响,以及道德文化和工作满意度对组织承诺的影响。研究通过对 PT ANTAM UBPE Pongkor 公司 154 名受访者的问卷调查收集数据,并使用基于结构方程模型(SEM)的偏最小二乘法(PLS)和 SmartPLS 3.0 进行分析。分析结果表明,道德文化、组织承诺和工作满意度对员工绩效有显著的正向影响,道德文化和工作满意度对组织承诺也有显著的正向影响。
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引用次数: 0
The relationship between strategic consensus and entrepreneurial orientation by mediating strategic leadership: An Analytical study in the Directorate for the Protection of Embassies and Diplomatic Missions 以战略领导力为中介的战略共识与创业导向之间的关系:使馆和外交使团保护局的分析研究
Pub Date : 2024-03-29 DOI: 10.47577/business.v7i.10843
Saba Noori Alhamdany, Sofya Imad, Yousif
The objective of this study was to examine the influence of strategic consensus, encompassing dimensions of communication, transparency, and empowerment, on entrepreneurial orientation. Furthermore, it aimed to investigate the role of strategic leadership as a mediating variable in the relationship between strategic consensus and entrepreneurial orientation. The study addressed this issue through various theoretical and practical inquiries formulated based on the current circumstances of Iraqi organizations. The Directorate of Embassy Protection and Diplomats in Baghdad was selected, representing 94% of the total study population. The sample comprised 190 officers, with 170 questionnaires returned after distribution. Following encoding, 20 incomplete questionnaires were excluded, resulting in 160 valid responses. Statistical analysis revealed a significant and meaningful relationship between strategic consensus, strategic leadership, and entrepreneurial orientation, as demonstrated by hypothesis testing.
本研究旨在探讨战略共识(包括沟通、透明度和授权)对创业导向的影响。此外,研究还旨在探讨战略领导力作为战略共识与创业导向之间关系的中介变量所发挥的作用。本研究根据伊拉克各组织的现状,通过各种理论和实践探索来解决这一问题。研究选取了巴格达使馆保护和外交人员管理局,占研究总人数的 94%。样本包括 190 名官员,发放问卷后收回 170 份。编码后,剔除了 20 份不完整的问卷,最终得到 160 份有效答卷。通过假设检验,统计分析显示战略共识、战略领导力和创业取向之间存在重要而有意义的关系。
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引用次数: 0
The Impact of Disclosure of Related Parties in the Auditor’s Report and its Reflection on Enhancing Investment Decisions 审计报告中披露关联方的影响及其对加强投资决策的思考
Pub Date : 2024-03-13 DOI: 10.47577/business.v7i.10786
Muna Jabbar Mohammed
      The research aims to investigate the importance of disclosing related party transactions in the auditor’s report, and to explain the nature of the misstatements involved in related party transactions according to professional publications. In addition to showing the impact of disclosure of related parties in the auditor’s report to enhance the investment decisions of users of those statements, and to achieve the research aims , the inductive method was relied upon as well as the deductive analytical method was used to reach the research objectives. The study tool was used, which was represented in a questionnaire for all Data from the research sample, as the questionnaire was distributed to a number of sample members, and the number was appropriate for conducting statistical analysis as it reached 50 questionnaires, of which 48 questionnaires were suitable for analysis through the Statistical Package for the Social Sciences (SPSS) program. After analyzing the study variables and testing the hypothesis. The research reached the most important conclusions that disclosing the transactions of related parties, especially the essential transactions of members of the Board of Directors, executive administrators, and major shareholders in the auditor’s report, helps to enhance confidence in investment in the economic entity. The most important recommendations were the necessity of developing the content of the audit report in disclosing related parties, because of its impact on increasing the percentage of responsibilities incurred by the auditor, as well as its impact on rationalizing investment decisions and on decision makers in the economic entity.
本研究旨在调查在审计报告中披露关联方交易的重要性,并根据专业出版物解释关联方交易错报的性质。除了说明在审计报告中披露关联方对提高报表使用者的投资决策的影响外,为了实现研究目的,还采用了归纳法和演绎分析法来达到研究目标。使用的研究工具是针对研究样本中所有数据的调查问卷,因为调查问卷是分发给一些样本成员的,而且问卷数量达到了 50 份,适合进行统计分析,其中 48 份问卷适合通过社会科学统计软件包 (SPSS) 程序进行分析。在对研究变量进行分析并对假设进行检验后。研究得出了最重要的结论,即在审计报告中披露关联方交易,尤其是董事会成员、执行管理者和主要股东的基本交易,有助于增强对经济实体的投资信心。最重要的建议是,有必要在审计报告中增加披露关联方的内容,因为这对提高审计师承担责任的比例,以及对合理化投资决策和经济实体决策者都有影响。
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引用次数: 0
The Auditor’s Responsibility is to Apply the Concept of Materiality in Accordance with the Standard (ISA.320) in Determining Analytical Audit Procedures to Reduce Audit Risks 审计师的责任是根据准则(ISA.320)运用重要性概念确定分析性审计程序,以降低审计风险
Pub Date : 2024-03-13 DOI: 10.47577/business.v7i.10787
Jaafar Abdulhussein, Hilo Aljabi
The research aims to clarify the auditor’s responsibility for applying the concept of materiality in accordance with the (ISA.320) standard in determining the analytical audit procedures represented by the process of assessing audit risks. To achieve the research aims, the descriptive analytical approach was used to deal with data collection and classification. The main study tool, represented by the questionnaire form, was used to collect data from the study sample, which was analyzed through the SPSS program. The questionnaire was distributed to a number of sample members, and the number was suitable for conducting statistical analysis, as it reached 45 questionnaires, of which 40 questionnaires were suitable for analysis. The most important conclusions were that there is a statistically significant effect of the auditor’s analytical procedures when applying the International Auditing Standard Materiality (ISA.320) in assessing audit risks. The study recommended the need for the Accounting and Auditing Council to take measures to verify the compliance of Iraqi audit offices with audit risk assessment procedures through the use of analytical procedures by the auditor in accordance with International Auditing Standard 320 Materiality
本研究旨在阐明审计师在确定以审计风险评估过程为代表的分析性审计程序时,根据(ISA.320)标准应用重要性概念的责任。为实现研究目的,采用了描述性分析方法来处理数据收集和分类。以调查问卷为代表的主要研究工具用于从研究样本中收集数据,并通过 SPSS 程序进行分析。问卷发放给了一定数量的样本成员,问卷数量达到了 45 份,其中 40 份适合进行统计分析。最重要的结论是,在应用国际审计准则重要性(ISA.320)评估审计风险时,审计师的分析程序在统计学上有显著影响。研究建议,会计和审计委员会有必要采取措施,核实伊拉克审计局是否遵守了审计风险评估程序,审计师是否根据《国际审计准则》第 320 条 "重要性 "使用了分析程序。
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引用次数: 0
期刊
Technium Business and Management
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