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Dynamics in International Market Segmentation of New Product Growth 新产品增长的国际市场细分动态
Pub Date : 2011-07-01 DOI: 10.2139/ssrn.1911145
A. Lemmens, C. Croux, Stefan Stremersch
Prior international segmentation studies have been static in that they have identified segments that remain stable over time. This paper shows that country segments in new product growth are intrinsically dynamic. We propose a semiparametric hidden Markov model to dynamically segment countries based on the observed penetration pattern of new product categories. This methodology allows countries to switch between segments over the life cycle of the new product, with time-varying transition probabilities. Our approach is based on penalized splines and can thus be flexibly applied to any nonstationary phenomenon, beyond the new product growth context. For the penetration of six new product categories in 79 countries, we recover the dynamic membership of each country to segments over the life cycle. Our findings reveal substantial dynamics in international market segmentation, especially at the beginning of the product life. Finally, we exploit the dynamic segments to predict the national penetration patterns of a new product before its launch and show that our forecasts outperform forecasts derived from alternate parametric and/or static methods. Our results should encourage multinational corporations to adopt dynamic segmentation methods rather than static methods.
先前的国际细分研究是静态的,因为它们已经确定了随着时间的推移保持稳定的细分。本文表明,新产品增长的国家细分本质上是动态的。基于新产品类别的渗透模式,提出了一种半参数隐马尔可夫模型来动态划分国家。这种方法允许各国在新产品的生命周期中以随时间变化的过渡概率在各个部分之间切换。我们的方法是基于惩罚样条,因此可以灵活地应用于任何非平稳现象,超出了新的产品增长背景。对于六个新产品类别在79个国家的渗透,我们在生命周期内恢复每个国家的动态成员资格。我们的研究结果揭示了国际市场细分的实质性动态,特别是在产品生命周期的开始。最后,我们利用动态细分来预测新产品上市前的全国渗透模式,并表明我们的预测优于其他参数和/或静态方法的预测。我们的研究结果应该鼓励跨国公司采用动态分割方法,而不是静态方法。
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引用次数: 33
Framing Online Promotions: Shipping Price Inflation and Deal Value Perceptions 框架在线促销:航运价格通胀和交易价值感知
Pub Date : 2011-06-09 DOI: 10.1108/10610421111108030
Patrali Chatterjee
Purpose: This research examines differences in perceived shipping charge inflation associated with online promotions presented as reducing base product price, reducing shipping surcharge, or reducing all-inclusive price and its impact on deal values for shipping charge skeptics and non-skeptics.Design/methodology/approach: Drawing from research on multi-component pricing and mental accounting, a laboratory experiment investigates if (a) shipping charge skeptics differ in their perceptions of shipping charge inflation for different presentations of online promotions from non-skeptics, and if (b) they differ in perceived deal value of economically equivalent promotions presented as reduced product price, reduced shipping charge promotion, or reduced all-inclusive price for high and low priced items with small or large shipping fees at retail websites.Findings: Analyzes show that shipping charge skeptics differ from non-skeptics in their perceptions of shipping charge inflation and deal values for different online promotions only when surcharge is large relative to base price. Reduced price promotions are most attractive for high-priced items with low surcharge but least attractive for large surcharge sizes. For large surcharge sizes, shipping charge skeptics prefer reduced all-inclusive price promotions to reduced shipping promotions, while non-skeptics prefer reduced shipping promotions to reduced all-inclusive price promotions.Research limitations/implications: Results suggest that effectiveness of various promotion frames at online stores differs based on base price, surcharge size, and consumer skepticism of shipping charge. Robustness of the results obtained at different levels of discount sizes need investigation.Practical implications: Online retailers that have to charge high shipping fees can use promotions to shift the referent price component used by consumers to calculate savings and mitigate perceptions of shipping or base price inflation. For equivalent dollar savings, retailers can use reduced shipping charge promotions to communicate higher deal values to shipping charge non-skeptic consumers than reduced base price or reduced all-inclusive promotions.Originality/value: This research examines how consumer perceptions of deal value differ, even though objective savings and financial outlay is the same, when promotions are presented as reducing product price versus surcharge.
目的:本研究考察了与降低基本产品价格、降低运输附加费或降低全包价格等在线促销相关的运费通胀感知差异及其对运费怀疑论者和非怀疑论者交易价值的影响。设计/方法/方法:根据对多成分定价和心理会计的研究,一项实验室实验调查了(a)运费怀疑论者对不同在线促销方式的运费膨胀的看法与非怀疑论者不同,以及(b)他们对经济上等效的促销方式的感知交易价值不同,如降低产品价格,降低运费促销,或降低所有包括价格高,价格低的项目与小或大的运费在零售网站。研究结果:分析表明,只有当附加费相对于基本价格较大时,运费怀疑论者与非怀疑论者对不同在线促销的运费通胀和交易价值的看法才有所不同。降价促销对价格高、附加费低的商品最有吸引力,但对附加费大的商品最没有吸引力。对于较大的附加费,运费怀疑论者更喜欢降低全包价格促销而不是降低运费促销,而非怀疑论者更喜欢降低运费促销而不是降低全包价格促销。研究局限性/启示:结果表明,各种促销框架在网上商店的有效性根据基本价格、附加费大小和消费者对运费的怀疑而有所不同。在不同的折扣大小水平上得到的结果的稳健性需要研究。实际意义:必须收取高额运费的在线零售商可以使用促销活动来改变消费者用来计算节省的参考价格成分,并减轻对运费或基本价格通胀的看法。为了节省同等的费用,零售商可以使用降低运费的促销方式,向不怀疑运费的消费者传达更高的交易价值,而不是降低基本价格或降低全包促销。原创性/价值:这项研究考察了消费者对交易价值的看法是如何不同的,即使客观储蓄和财务支出是一样的,当促销活动以降低产品价格和附加费的形式出现时。
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引用次数: 18
Effect of Discounting on the Brand Image 折扣对品牌形象的影响
Pub Date : 2011-05-12 DOI: 10.2139/ssrn.1839468
Sanjeet Singh, Sangeet Kaur Bangar
Brand image is the current view of the customers about a brand. It can be defined as a unique bundle of associations within the minds of target customers. It signifies what the brand presently stands for. It is a set of beliefs held about a specific brand. In short, it is nothing but the consumers’ perception about the product. It is the manner in which a specific brand is positioned in the market. Massy and Frank (1965) investigated the short term effects of temporary price discounts and found that both brand-loyal and non-loyal buyers responded to a discount promotion. Present research studied the effect of the discounting on the brand image by taking the garments brands of north India as sample. We did a survey of 100 samples from the different cities of the north Indian states Punjab, Haryana and Himachal Pradesh. The tools we used for the analysis purpose are Descriptive statistics, Correlation, Regression, Anova and Chi square test.
品牌形象是顾客目前对一个品牌的看法。它可以被定义为目标客户心中独特的一束联想。它代表了这个品牌目前所代表的东西。它是一套关于特定品牌的信念。简而言之,这只是消费者对产品的看法。它是一个特定品牌在市场上定位的方式。masy和Frank(1965)调查了临时价格折扣的短期影响,发现品牌忠诚和非品牌忠诚的买家都对折扣促销有反应。本研究以印度北部的服装品牌为样本,研究了折扣对品牌形象的影响。我们对来自印度北部旁遮普邦、哈里亚纳邦和喜马偕尔邦不同城市的100个样本进行了调查。我们用于分析目的的工具是描述性统计、相关、回归、方差分析和卡方检验。
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引用次数: 1
Are Exporters More Likely to Introduce Product Innovations? 出口商更有可能引进产品创新吗?
Pub Date : 2011-05-01 DOI: 10.2139/ssrn.2023589
M. Bratti, Giulia Felice
A firm's export status may improve its capacity of introducing product innovations. We explore this idea using very rich firm-level data on Italian A firm's export status may improve its capacity of introducing product innovations. We explore this idea using very rich firm-level data on Italian Manufacturing, and sector-province specific measures of firms' distance from export markets and of their export market potential as instruments for differences in export activities. We find that exporting significantly increases the likelihood of introducing product innovations and that this effect is not fully captured by the channels commonly stressed by the theoretical literature, such as larger market (and accordingly firm) size or higher investments in R&D. We argue that heterogeneity in foreign customers' tastes and needs may explain our findings.
企业的出口地位可以提高其引进产品创新的能力。我们使用非常丰富的企业层面数据来探讨这一观点,意大利A公司的出口状况可能会提高其引入产品创新的能力。我们利用意大利制造业非常丰富的企业层面数据,以及企业与出口市场的距离和出口市场潜力的部门-省份具体措施,作为衡量出口活动差异的工具,来探索这一观点。我们发现,出口显著增加了引入产品创新的可能性,而理论文献通常强调的渠道,如更大的市场(以及相应的公司)规模或更高的研发投资,并没有完全捕捉到这种效应。我们认为外国顾客的口味和需求的异质性可以解释我们的发现。
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引用次数: 150
Is Basic Research in Firms Useful? Evidence from Panel Data for Spain 企业基础研究有用吗?来自西班牙小组数据的证据
Pub Date : 2011-03-15 DOI: 10.2139/ssrn.1786478
A. Martínez-Senra, M. Quintás, Xosé H. Vázquez
We propose a model that associates basic research with product innovation through the absorptive capacity it generates, moderated also by the level of industry appropriability. To test these relations, we used a sample of 8,861 firms taken from a panel (PITEC). Our data suggest that basic research in firms increases their knowledge stock and flows, improving their capacity to identify, assimilate and exploit external knowledge and, therefore, their innovative product performance. By using lags we were able to find that this result can last for up to three years. In addition, we see that weak appropriability regimes can have a positive effect by increasing the influence of basic research on absorptive capacity. This evidence not only questions the disdain frequently shown by managers towards basic research, but also calls for open reflection on both the net effect of appropriability on innovative performance and the advisability of allocating public resources to stages and areas of the innovation process in which there are seldom 'market failures'.
我们提出了一个模型,通过吸收能力将基础研究与产品创新联系起来,吸收能力也受到行业适宜性水平的调节。为了检验这些关系,我们从一个小组(PITEC)中抽取了8861家公司的样本。我们的数据表明,企业的基础研究增加了他们的知识储备和流动,提高了他们识别、吸收和利用外部知识的能力,从而提高了他们的创新产品绩效。通过使用滞后,我们能够发现这个结果可以持续长达三年。此外,我们发现,弱拨款制度可以通过增加基础研究对吸收能力的影响而产生积极影响。这一证据不仅质疑了管理者对基础研究经常表现出的蔑视,而且还呼吁公开反思可挪用性对创新绩效的净影响,以及将公共资源分配到创新过程中很少出现“市场失灵”的阶段和领域的可取性。
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引用次数: 0
What Makes Groupon Promotions Profitable for Businesses? 是什么让Groupon的促销活动有利可图?
Pub Date : 2011-03-12 DOI: 10.2139/SSRN.1790414
U. Dholakia
Although social promotions are wildly popular with consumers, it is unclear how businesses running such promotions fare. We develop and empirically test a conceptual framework specifying the determinants of a profitable Groupon promotion. Features of the promotional offer and employee satisfaction are hypothesized to affect customer behavior on the occasion of Groupon redemption and longer-term, respectively, which in turn impact profitability of the promotion. A survey-based study of 150 businesses that ran and completed Groupon promotions between June 2009 and August 2010 provides support to the proposed framework. Businesses suffering unprofitable promotions reported significantly lower rates of spending by Groupon users beyond its face value (25% vs. 50%) and return rates to purchase from the business again at full prices (13% vs. 31%). Many respondents reported disillusionment with the extreme price sensitive nature and transactional orientation of Groupon users. Based on these findings, suggestions to modify social promotion offers to better balance the value offered to consumers with positive outcomes for businesses are provided.
尽管社交促销在消费者中广受欢迎,但目前还不清楚开展此类促销活动的企业表现如何。我们开发了一个概念框架,并对其进行了实证测试,该框架规定了Groupon促销盈利的决定因素。假设促销优惠的特征和员工满意度分别影响Groupon兑换和长期的顾客行为,进而影响促销的盈利能力。在2009年6月至2010年8月间,一项基于调查的研究为提出的框架提供了支持,研究对象是150家在Groupon开展并完成促销活动的企业。遭受无利可图促销的企业报告称,Groupon用户超出面值的消费率(25%对50%)和再次全价购买的回头率(13%对31%)都明显较低。许多受访者表示,Groupon用户对价格极端敏感的本质和交易取向让他们感到失望。基于这些发现,建议修改社会推广提供,以更好地平衡提供给消费者的价值与企业的积极成果。
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引用次数: 51
Branding and Firm Value 品牌与企业价值
Pub Date : 2011-01-06 DOI: 10.4337/9781849806046.00016
Shuba Srinivasan, Liwu Hsu, Susan Fournier
Branding is widely recognized as an important marketing activity, yet marketing executives are challenged to prove the value of branding in clear financial terms. The objective of this chapter is to integrate emerging insights from the literature on branding and shareholder value into a process framework that helps enumerate and explain the brand-finance link. This chapter begins by discussing the reasons why using shareholder value (i.e., stock returns and risks) is an appropriate metric to assess brand performance and brand equity value. The authors introduce common metrics of shareholder value (e.g., Tobin’s q, abnormal returns, and idiosyncratic risk) and three distinct metrics of brand equity: customer, product-market, and finance-based. Next, the chapter delineates the mechanisms that govern the branding-finance interface to address whether and how branding affects shareholder value; key findings from the extant literature on branding and shareholder value are summarized to support these process routes. In conclusion, the chapter considers three antecedents of brand-equity creation, again reviewing extant literature to qualify effects on firm value and cash flow: organization-level strategy (e.g., corporate name strategy, mergers & acquisition), brand strategy (e.g., brand extensions and brand portfolio strategy) and brand management tools (e.g., advertising). The chapter concludes with an agenda for future studies that address gaps and challenges in this important and growing area of research.
品牌推广被广泛认为是一项重要的营销活动,但营销主管面临的挑战是如何用清晰的财务术语证明品牌推广的价值。本章的目的是将关于品牌和股东价值的文献中的新见解整合到一个有助于列举和解释品牌财务联系的过程框架中。本章首先讨论为什么使用股东价值(即股票回报和风险)是评估品牌绩效和品牌资产价值的适当指标。作者介绍了股东价值的常用指标(例如,托宾q、异常回报和特殊风险)和品牌资产的三个不同指标:客户、产品市场和基于财务的指标。接下来,本章描述了管理品牌-融资界面的机制,以解决品牌是否以及如何影响股东价值;本文总结了现有文献中关于品牌和股东价值的主要发现,以支持这些过程路线。最后,本章考虑了品牌资产创造的三个先决条件,再次回顾现有文献,以确定对企业价值和现金流的影响:组织层面的战略(例如,企业名称战略,并购),品牌战略(例如,品牌延伸和品牌组合战略)和品牌管理工具(例如,广告)。本章总结了未来研究的议程,以解决这一重要且不断发展的研究领域的差距和挑战。
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引用次数: 26
A Typology of Customer Co-Creation in the Innovation Process 创新过程中顾客共同创造的类型学
Pub Date : 2010-12-29 DOI: 10.2139/ssrn.1732127
F. Piller, C. Ihl, Alexander Vossen
Customer co-creation denotes an active, creative and social collaboration process between producers (retailers) and customers (users), facilitated by the company. Customers become active participants in an open innovation process of a firm and take part in the development of new products or services. In this paper, we provide a review of the evolution of customer co-creation and related forms of customer participation and suggest a typology of recent methods of co-creation (open innovation with customers). Our typology is based on three dimensions, addressing (i) the customers’ autonomy in the process, (ii) the nature of the firm-customer collaboration (dyadic versus community based), and (iii) the stage of the innovation process when the customer integration takes place. Along these dimensions, we then present specific methods of customer co-creation. We conclude with a number of suggestions for further research.
顾客共同创造是指生产者(零售商)和顾客(用户)之间积极的、创造性的和社会化的协作过程,由公司促成。顾客成为企业开放式创新过程的积极参与者,并参与新产品或服务的开发。在本文中,我们回顾了客户共同创造的演变和客户参与的相关形式,并提出了最近共同创造方法的类型(与客户一起开放式创新)。我们的类型学基于三个维度,解决(i)客户在过程中的自主性,(ii)公司-客户协作的性质(二元与基于社区),以及(iii)客户集成发生时创新过程的阶段。沿着这些维度,我们提出了客户共同创造的具体方法。最后,我们提出了一些进一步研究的建议。
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引用次数: 173
Pricing Strategies in Indian Software Industry 印度软件产业的定价策略
Pub Date : 2010-12-05 DOI: 10.2139/ssrn.1858136
P. Krishnamurthy
This paper gives a basic outline of pricing strategies of software products adopted by two software majors in India, which will be a starting point for further study on pricing strategies. It examines strategies used by Infosys and Wipro especially value based pricing. As a starting point to understand, pricing strategies of fast moving consumer goods is provides for better appreciation of differences in buying software to that of fast moving consumer goods. This paper is meant for basic understanding and not an empirical study.
本文对印度两家软件专业的软件产品定价策略进行了基本概述,这将是进一步研究定价策略的一个起点。它考察了印孚瑟斯和威普罗使用的策略,尤其是基于价值的定价。作为理解的起点,快速消费品的定价策略为更好地理解购买软件与购买快速消费品的差异提供了帮助。本文的目的是为了基本了解,而不是实证研究。
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引用次数: 1
Prospects for Cooperative Marketing Among Surgical Instrument Producers in Pakistan 巴基斯坦手术器械生产商合作营销的前景
Pub Date : 2010-11-19 DOI: 10.2139/ssrn.1711659
T. Chaudhry
Given that clustered firms in developing countries generally sell their goods through multinational firms, we seek to determine under what conditions might clustered surgical instrument firms band together and form a cooperative to “break out” of their relationship with multinational buyers to market their own goods. Our results, based on a survey of surgical instrument producers in Sialkot, Pakistan, demonstrate that firms are more likely to be interested in such initiatives once they have already had some direct experience in marketing, such as selling products under their own brand name and having already sold some goods directly to hospitals. Firms that have had relationships of longer duration with customers tend to be less likely to be interested in joint action initiatives. This indicates that a higher opportunity cost of engaging in joint action (as proxied by relationships of longer duration) reduces the likelihood of cooperative marketing initiatives in clusters.
考虑到发展中国家的集群企业通常通过跨国公司销售产品,我们试图确定在什么条件下集群的手术器械企业可能会联合起来,形成一个合作社,以“打破”它们与跨国买家的关系,销售自己的产品。根据对巴基斯坦锡亚尔科特外科器械生产商的调查,我们的结果表明,一旦企业已经有了一些直接的营销经验,例如以自己的品牌销售产品,并且已经直接向医院销售了一些产品,那么它们就更有可能对此类举措感兴趣。与客户有长期关系的公司往往不太可能对联合行动计划感兴趣。这表明,参与联合行动的较高机会成本(以持续时间较长的关系为代表)降低了集群中合作营销举措的可能性。
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引用次数: 1
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Entrepreneurship & Marketing eJournal
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