Bassam Abu Hashish, ورئيس قسم أصول التربية – جامعة الأقصى – غزة
The present study aimed at identifying the effect of organizational support, which is perceived as an intermediate variable, on the values of organizational confidence and the behavior of organizational citizenship at Al-Aqsa University represented by five dimensions (altruism, kindness, politeness, cultural behavior, conscience). To achieve the objectives of the study, the researcher designed a questionnaire consisting of (33) items to collect the data. The questionnaire was distributed to a sample of (149) university staff. The researcher used the descriptive method. After the statistical analysis of the data, results revealed that the level of perceptions of employees of Al-Aqsa University for the prevailing organizational confidence values was medium. The degree of practicing the behavior of organizational citizenship by AlAqsa University staff was also medium, whereas their level of awareness of organizational support was high. The results also indicated that the perceived organizational support is exactly in the middle of the relationship between the values of organizational confidence and the behavior of organizational citizenship in the dimensions of (altruism – kindness and politeness), while the relationship was partly mediating between the values of organizational confidence and the dimensions of (athletic spirit, civilized behavior, and conscience).
{"title":"Impact of Perceived Organizational Support as Intermediary Variable between the Values of Organizational Confidence and Organizational Citizenship Behavior: An Empirical Study on the Staff of Al-Aqsa University in Gaza","authors":"Bassam Abu Hashish, ورئيس قسم أصول التربية – جامعة الأقصى – غزة","doi":"10.20428/AJQAHE.11.37.5","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.37.5","url":null,"abstract":"The present study aimed at identifying the effect of organizational support, which is perceived as an intermediate variable, on the values of organizational confidence and the behavior of organizational citizenship at Al-Aqsa University represented by five dimensions (altruism, kindness, politeness, cultural behavior, conscience). To achieve the objectives of the study, the researcher designed a questionnaire consisting of (33) items to collect the data. The questionnaire was distributed to a sample of (149) university staff. The researcher used the descriptive method. After the statistical analysis of the data, results revealed that the level of perceptions of employees of Al-Aqsa University for the prevailing organizational confidence values was medium. The degree of practicing the behavior of organizational citizenship by AlAqsa University staff was also medium, whereas their level of awareness of organizational support was high. The results also indicated that the perceived organizational support is exactly in the middle of the relationship between the values of organizational confidence and the behavior of organizational citizenship in the dimensions of (altruism – kindness and politeness), while the relationship was partly mediating between the values of organizational confidence and the dimensions of (athletic spirit, civilized behavior, and conscience).","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124741945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abdullah Al-Awlaki, – كلية العلوم الإدارية – جامعة إب – اليمن
: This study examined the effect of the quality of educational services on improving students ’ satisfaction in Ibb University . To achieve this objective , a survey checklist was used to collect the required initial data from a sample of 375 students studying at the colleges of Ibb University using the SERVPER scale . The results showed a considerable weakness in the quality of educational services ( tangible aspects , reliability , responsiveness , safety , security , and empathy ), which are provided by Ibb University , as well as their irrelevance to the interests and expectations of the students . The results also revealed that the quality of educational services has a significant relationship with the improvement of students ’ satisfaction in Ibb University .
{"title":"Impact of Using SERVPERF Scale to Measure the Quality of Educational Services on Students’ Satisfaction at Ibb University – Yemen","authors":"Abdullah Al-Awlaki, – كلية العلوم الإدارية – جامعة إب – اليمن","doi":"10.20428/AJQAHE.11.37.6","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.37.6","url":null,"abstract":": This study examined the effect of the quality of educational services on improving students ’ satisfaction in Ibb University . To achieve this objective , a survey checklist was used to collect the required initial data from a sample of 375 students studying at the colleges of Ibb University using the SERVPER scale . The results showed a considerable weakness in the quality of educational services ( tangible aspects , reliability , responsiveness , safety , security , and empathy ), which are provided by Ibb University , as well as their irrelevance to the interests and expectations of the students . The results also revealed that the quality of educational services has a significant relationship with the improvement of students ’ satisfaction in Ibb University .","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128577646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Eyad Edagni, الجامعة الإسلامية – غزة, Noor Y. esleem, A. Alagha
The research aimed to identify the quality competence of graduates in colleges of education in Palestinian universities from the principals and educational supervisors’ perspective. To achieve the aim, the researchers used the descriptive analytical method, and developed a questionnaire consisting of (28) items, covering three dimensions (personal, cognitive and vocational competence). The population of the study consisted of all principals and educational supervisors working in the educational departments of the ministry of Higher Education in Gaza province in the academic year (2017-2018). The questionnaire was distributed to the randomly selected sample which consisted of (111) respondents. The results showed that the overall assessment degree given by the principals and educational supervisors about the graduates' quality competence in the colleges of education was (high) with a relative weight of (68.52%). The dimensions received these rankings: personal competence (72.34%), cognitive competence (69.63%) and vocational competence (64.34%). Moreover, results showed that there were no statistically significant differences at the level of significance ( ) among the sample assessment degrees about graduates' quality competence according to these variables: gender; profession nature; years of service. The study recommended establishing special centres for teachers’ professional development after graduation so as to match graduates’ competences to the labour market requirements. Keywords: Quality competence, Colleges of education, Principals, Educational supervisors.
{"title":"The Quality Competence of Graduates of Colleges of Education in Palestinian Universities from the Principals and Educational Supervisors’ Perspective","authors":"Eyad Edagni, الجامعة الإسلامية – غزة, Noor Y. esleem, A. Alagha","doi":"10.20428/AJQAHE.11.37.3","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.37.3","url":null,"abstract":"The research aimed to identify the quality competence of graduates in colleges of education in Palestinian universities from the principals and educational supervisors’ perspective. To achieve the aim, the researchers used the descriptive analytical method, and developed a questionnaire consisting of (28) items, covering three dimensions (personal, cognitive and vocational competence). The population of the study consisted of all principals and educational supervisors working in the educational departments of the ministry of Higher Education in Gaza province in the academic year (2017-2018). The questionnaire was distributed to the randomly selected sample which consisted of (111) respondents. The results showed that the overall assessment degree given by the principals and educational supervisors about the graduates' quality competence in the colleges of education was (high) with a relative weight of (68.52%). The dimensions received these rankings: personal competence (72.34%), cognitive competence (69.63%) and vocational competence (64.34%). Moreover, results showed that there were no statistically significant differences at the level of significance ( ) among the sample assessment degrees about graduates' quality competence according to these variables: gender; profession nature; years of service. The study recommended establishing special centres for teachers’ professional development after graduation so as to match graduates’ competences to the labour market requirements. \u0000Keywords: Quality competence, Colleges of education, Principals, Educational supervisors.","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130506820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Osama A. A. Ahmed, F. A. Wahab, كلية التربية جامعة جازان بالسعودية – كلية التربية جامعة بالسودان
{"title":"The Role of the Alzaiem Alazhari University in Local Community Service in Light of Quality Assurance Standards in the Sudanese High Educational Institutes","authors":"Osama A. A. Ahmed, F. A. Wahab, كلية التربية جامعة جازان بالسعودية – كلية التربية جامعة بالسودان","doi":"10.20428/AJQAHE.11.36.5","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.36.5","url":null,"abstract":"","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126163141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zubaydah Al-Dalaee, كلية التربية – جامعة تعز، اليمن ،كلية التربية –جامعة نج السعودية
{"title":"Impediments to the Use of E-Learning from the Point of View of Faculty Members at Najran University","authors":"Zubaydah Al-Dalaee, كلية التربية – جامعة تعز، اليمن ،كلية التربية –جامعة نج السعودية","doi":"10.20428/AJQAHE.11.36.7","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.36.7","url":null,"abstract":"","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114087514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Extent of Teaching Staff’s Awareness in the College of Educational Sciences – University of Jordan – of Teaching Competencies under the Principles of Total Quality","authors":"Abeer Insaiw, الجامعة الأردنية, Leena Alhyari","doi":"10.20428/AJQAHE.11.36.3","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.36.3","url":null,"abstract":"","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129093129","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Rady, كلية فلسطين التقنية – دير البلح – فلسطين, Diana Abu Shammale, Shaima Mosa Hania
{"title":"Implementation of the Dimensions of Smart Organization and its Relation to the Level of Technical Innovation in Palestine Technical College – Deir Al Balah from the Staff’s Perspectives","authors":"M. Rady, كلية فلسطين التقنية – دير البلح – فلسطين, Diana Abu Shammale, Shaima Mosa Hania","doi":"10.20428/AJQAHE.11.36.4","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.36.4","url":null,"abstract":"","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130708476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effectiveness of the teaching practice program for preparing students teachers at Education Faculty in Arhab – Sana'a University from Students’ perspectives in the Academic year 2016/2017","authors":"Ruqiah Al-Duais, جامعة صنعاء","doi":"10.20428/ajqahe.11.36.1","DOIUrl":"https://doi.org/10.20428/ajqahe.11.36.1","url":null,"abstract":"","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123085682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Leena Al Maalouf, الجامعة الأردنية, M. Alzboon, R. Ennab, وزارة التربية والتعليم
{"title":"The Perceptions of Faculty Members in Jordanian Universities of the Skills that University Students Should Possess in the 21st Century","authors":"Leena Al Maalouf, الجامعة الأردنية, M. Alzboon, R. Ennab, وزارة التربية والتعليم","doi":"10.20428/ajqahe.11.36.6","DOIUrl":"https://doi.org/10.20428/ajqahe.11.36.6","url":null,"abstract":"","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125418936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wassila Zerouali, قسم العلوم الاجتماعية – جامعة أم البواقي, Samia Ibriam
This study aimed at identifying the degree of practicing academic freedom in the Algerian university from the point of view of faculty members. To achieve this objective, the researchers used the descriptive method and designed a questionnaire of these dimensions: freedom of teaching, freedom of decision-making, freedom of scientific research and freedom of expression. The study was conducted on a sample of (72) faculty members. The results showed that the faculty members of the Algerian university exercised academic freedom to a moderate degree. Freedom of teaching came first, followed by freedom of scientific research and freedom of expression. This study recommended the development of higher education regulations to make universities obliged to provide as much academic freedom as possible to faculty members of the Algerian University in all fields, particularly freedom of decision-making, and the establishment of associations in order to raise awareness of the importance of academic freedom and to protect and defend it. Keywords: Academic freedom, Algerian University, Faculty members.
{"title":"The Degree of Academic Freedom Practiced in the Algerian University as Perceived by Faculty Members","authors":"Wassila Zerouali, قسم العلوم الاجتماعية – جامعة أم البواقي, Samia Ibriam","doi":"10.20428/AJQAHE.11.36.8","DOIUrl":"https://doi.org/10.20428/AJQAHE.11.36.8","url":null,"abstract":"This study aimed at identifying the degree of practicing academic freedom in the Algerian university from the point of view of faculty members. To achieve this objective, the researchers used the descriptive method and designed a questionnaire of these dimensions: freedom of teaching, freedom of decision-making, freedom of scientific research and freedom of expression. The study was conducted on a sample of (72) faculty members. The results showed that the faculty members of the Algerian university exercised academic freedom to a moderate degree. Freedom of teaching came first, followed by freedom of scientific research and freedom of expression. This study recommended the development of higher education regulations to make universities obliged to provide as much academic freedom as possible to faculty members of the Algerian University in all fields, particularly freedom of decision-making, and the establishment of associations in order to raise awareness of the importance of academic freedom and to protect and defend it. \u0000Keywords: Academic freedom, Algerian University, Faculty members.","PeriodicalId":346972,"journal":{"name":"The Arab Journal for Quality Assurance and Higher Education","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125601403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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