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FACEBOOK ADVERTISING AND ONLINE PURCHASING DECISIONS: AN ANALYSIS OF THE USES AND GRATIFICATIONS THEORY Facebook广告与在线购买决策:使用与满足理论分析
Pub Date : 2021-03-01 DOI: 10.35631/AIJBES.37002
M. Pragash, Miranda Fong, Siew Mun Ng, S. S. Kok, Shen Yi Liew
Nowadays, social media has provided new opportunities for online shopping that benefit both consumers and marketers. Most of the sellers who sell products or services on their personal social media platforms are facing the issue of figuring what are the aspects that could influence consumers in their decisions to purchase products or services from the sellers, especially young adults who are active in social media platform. Interpersonal utility, information seeking, entertainment, passing time, and convenience are the five factors employed in examining the influence toward student’s purchasing decisions, in-line with the Uses and Gratifications Theory approach. The quantitative research method has been employed in this study. The data was collected from 309 undergraduates from a private university in Malaysia. The study revealed a strong positive correlation between all five independent variables and the dependent variables. The factor with the strongest correlation is convenience. This study would provide useful insights to Facebook’s personal sellers to promote their products or services in a better way to target their potential customers effectively.
如今,社交媒体为网上购物提供了新的机会,这对消费者和营销人员都有利。大多数在个人社交媒体平台上销售产品或服务的卖家都面临着这样一个问题:哪些方面可能会影响消费者从卖家那里购买产品或服务的决定,尤其是活跃在社交媒体平台上的年轻人。人际效用、信息寻求、娱乐、打发时间和便利是影响学生购买决策的五个因素,符合使用与满足理论的方法。本研究采用定量研究方法。这些数据是从马来西亚一所私立大学的309名本科生中收集的。研究表明,这五个自变量和因变量之间存在很强的正相关关系。相关性最强的因素是便利性。这项研究将为Facebook的个人卖家提供有用的见解,以更好的方式推广他们的产品或服务,有效地瞄准他们的潜在客户。
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引用次数: 0
MARKETING STRATEGY EVALUATION OF MRT JAKARTA'S MOBILE APPLICATION USING MARKETING 4.0 CONCEPT 利用营销4.0概念对雅加达捷运移动应用的营销策略进行评估
Pub Date : 2020-12-22 DOI: 10.35631/aijbes.26005
Gideon Satria Putra Sugiyanto, Agung Wicaksono
A mobile application has become a vital tool to provide better service and build relationships with customers in the digital age. MRT Jakarta responded to the trend by launching MRT-J mobile application. A study to evaluate the effectiveness of marketing strategy for MRT-J involving 205 respondents of questionnaires was developed following the Five As Framework from Marketing 4.0 concept (Kotler, Kartajaya, and Setiawan, 2017). The result revealed that MRT-J has a superlative affinity. However, the Company needs to improve the attraction, curiosity, and commitment level. According to the industry archetype, the evaluation of brand productivity metrics reported that MRT-J mobile application has a Trumpet pattern. A combination of conventional (offline) and digital (online) marketing is suggested to increase the number of downloads by improving the stage of Aware, Appeal, Ask, and Act.
在数字时代,移动应用程序已经成为提供更好的服务和与客户建立关系的重要工具。雅加达捷运响应这一趋势,推出了MRT- j移动应用程序。根据marketing 4.0概念的Five As框架(Kotler, Kartajaya, and Setiawan, 2017),开发了一项评估MRT-J营销策略有效性的研究,涉及205名问卷调查对象。结果表明,MRT-J具有最高的亲和力。然而,公司需要提高吸引力、好奇心和承诺水平。根据行业原型,品牌生产力指标的评估报告,捷运- j移动应用具有小号模式。建议将传统(线下)和数字(线上)营销相结合,通过改善“意识、呼吁、询问和行动”阶段来增加下载量。
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引用次数: 0
CEO SUCCESSION ORIGIN, TYPES AND ITS EFFECT ON PERFORMANCE IN MALAYSIA 马来西亚CEO继任来源、类型及其对绩效的影响
Pub Date : 2020-12-01 DOI: 10.35631/aijbes.26002
W. Mohammad, Siti Nadiah Sheikh Ahmad., S. Kumaraswamy, R. Zaini, Azleen Shabrina Mohd Nor
The purpose of this study is to investigate the effect of CEO succession origin (Internal versus External), types (Voluntary and Force) on firms’ performance. The effect of CEO succession on firms’ performance is investigated using a sample size of 80 firms which consists of 40 firms that had been identified from the list in Bursa Malaysia to have experienced CEO succession and 40 firms that do not experience CEO succession in the year 2014. All financial data and variables are gathered from annual reports and the Emerging Market Information System (EMIS). The findings of this study indicate that CEO origin has no effect on performance. However, the study found a positive association between forced CEO successions on performance. Our finding suggests forced change in the CEOs improve the performance over the lag two years’ period. The appointment of new CEOs via force allows for comprehensive change in the strategy, business operations, and firm’s future growth.
本研究的目的是探讨CEO继任来源(内部与外部)、类型(自愿与强制)对企业绩效的影响。CEO继任对公司绩效的影响是使用80家公司的样本进行调查的,其中包括40家从马来西亚证券交易所名单中确定的经历过CEO继任的公司和40家在2014年没有经历过CEO继任的公司。所有财务数据和变量均来自年度报告和新兴市场信息系统(EMIS)。本研究发现,CEO出身对绩效没有影响。然而,该研究发现,强制CEO继任与业绩之间存在正相关关系。我们的研究结果表明,在两年的滞后期内,ceo被迫离职会提高业绩。通过强制任命新的首席执行官,可以在战略、业务运营和公司未来增长方面进行全面变革。
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引用次数: 1
DOES COMPENSATION INFLUENCE THE PERFORMANCE OF ORGANIZATIONS IN MALAYSIA? 薪酬是否影响马来西亚组织的绩效?
Pub Date : 2020-12-01 DOI: 10.35631/aijbes.26003
Khairunnisa Mokhtar, Hadziroh Ibrahim
Compensation is one of the relevant topics to be discussed in many organizations either in Malaysia or other countries. Presently, the compensation issue increasingly catches the interest of academics, employers, employees, and also organizations in Malaysia. This study was conducted to examine the influence of compensation to the employees and their performance to achieve the organization's goal. Due to high pressure was living cost and high risk when they are doing their works in the organizations, then they have to be more secured, either with the safety or wages. Over the past year, there is an attempt by many organizations today to identify innovative compensation strategies that are directly linked to improving organizational performance as well as work performance. This paper aims to review how compensation influences the work performance and the effect comes from the extraordinary growth of information and communication technologies (ICT), compensation has been recently proposed to indicate the integration of ICT purposely to support the traditional participatory process. However, this paper will discuss the implications of compensation in the organization in Malaysia and discusses the experience’s views too. Although this study already discussed the implications and experiences by the compensation, we hope that Malaysian can provide useful insight, knowledge, and understanding from the employer to the employees where there had no problem created by them. Toward the end of this paper, a conceptual framework will be offered. Based on the discussion on related empirical review, the compensation factors are proposed to have significant influences on work performance in the organization in Malaysia. In the future, we hope that future studies would focus on other discussions of compensation factors or reward satisfaction. Therefore, future research should be alert on how to make sure this issue is not getting worst but be more effective and comprehensive to implement to the next generations.
无论是在马来西亚还是在其他国家,薪酬都是许多组织讨论的相关话题之一。目前,薪酬问题日益引起马来西亚学术界、雇主、雇员和组织的关注。本研究旨在探讨薪酬对员工及其绩效的影响,以实现组织的目标。由于高压力是生活成本和高风险,当他们在组织中工作时,他们必须更加安全,无论是安全还是工资。在过去的一年里,今天许多组织都试图确定与提高组织绩效和工作绩效直接相关的创新薪酬策略。本文旨在回顾薪酬是如何影响工作绩效的,而这种影响来自于信息通信技术(ICT)的飞速发展,最近提出的薪酬是为了表明信息通信技术的整合,以支持传统的参与式过程。然而,本文将讨论薪酬在马来西亚组织的影响,并讨论了经验的观点。虽然本研究已经讨论了补偿的影响和经验,但我们希望马来西亚能提供有用的见解、知识和理解,从雇主到雇员,他们没有造成问题。在本文的最后,将提供一个概念框架。通过对相关实证审查的讨论,提出薪酬因素对马来西亚组织的工作绩效有显著影响。在未来,我们希望未来的研究将重点放在薪酬因素或奖励满意度的其他讨论上。因此,未来的研究应该警惕如何确保这个问题不会变得更糟,而是更有效和全面地实施到下一代。
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引用次数: 0
PROFILE OF SUCCESSFUL SMEs YOUNG AGROPRENEURS AT NORTH PENINSULAR MALAYSIA: DESCRIPTIVE ANALYSIS 马来西亚北半岛成功中小企业青年农业企业家概况:描述性分析
Pub Date : 2020-06-15 DOI: 10.35631/aijbes.24004
Atikah Nor Johari, Armanurah Mohamad, Awanis Ku Ishak
Issues related to entrepreneurship in the agricultural sector in particular involving SMEs young agropreneurs are gaining attention in Malaysia. To date, the agricultural sector remains the third most important contributor to Malaysia's economic growth after the services and manufacturing sectors. Development and efforts to empower the agricultural sector are still lacking in the involvement of young people, especially those who are highly educated in boosting the country's economy and producing successful SMEs young agropreneurs need to be addressed immediately. So, it becomes a necessity to develop a profile of successful SMEs young agropreneur so that the landscape of the agricultural sector can be transformed from a sector pioneered by the elderly to young people with entrepreneurial mindsets, entrepreneurial skills, and entrepreneurial attitudes. Therefore, the objective of this study is to develop the profile of successful SME young agropreneurs in the North of Peninsular Malaysia. This study was conducted using quantitative methods by distributing questionnaire forms to SMEs young agropreneurs who are participants of the Young Agropreneur Program. A total of 289 data were analyzed using SPSS software version 23. The findings show that the majority of SMEs young agropreneurs succeed in higher education by graduating with a Diploma and Bachelor's Degree and are involved in agricultural production activities such as crops, livestock, and fisheries. The implications of this study are expected to change the perceptions and mentality of young people towards the agricultural sector and further able to attract the interest of young people, especially those who are highly educated to venture into the agricultural sector as a lucrative career.
在马来西亚,与农业部门的企业家精神有关的问题,特别是涉及中小企业和年轻的农业企业家的问题正在引起人们的注意。迄今为止,农业部门仍然是马来西亚经济增长的第三大重要贡献者,仅次于服务业和制造业。发展和增强农业部门权能的努力仍然缺乏年轻人的参与,特别是那些在促进国家经济和培养成功的中小企业和青年农业企业家方面受过高等教育的年轻人,需要立即加以解决。因此,有必要对成功的中小企业和青年农业企业家进行介绍,这样农业领域的格局就可以从老年人主导的领域转变为具有创业思维、创业技能和创业态度的年轻人。因此,本研究的目的是发展马来西亚半岛北部成功的中小企业青年农业企业家的概况。本研究采用定量方法,向参与青年农业企业家计划的中小企业青年农业企业家发放问卷。采用SPSS软件23版对289份数据进行分析。调查结果表明,大多数中小企业青年农业企业家通过获得文凭和学士学位而成功接受了高等教育,并参与了种植、畜牧和渔业等农业生产活动。预计这项研究的影响将改变年轻人对农业部门的看法和心态,并进一步吸引年轻人的兴趣,特别是那些受过高等教育的年轻人冒险进入农业部门作为一个有利可图的职业。
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引用次数: 1
MODELING RESIDENTIAL PROPERTY CONSUMERS’ CHOICE: EVIDENCE FROM THE PHILIPPINES 住宅物业消费者选择的建模:来自菲律宾的证据
Pub Date : 2020-06-15 DOI: 10.35631/aijbes.24003
J. Lee, E. Ong
The study aims to investigate the relationships between the demographic profile and consumers’ choice particularly price, location, safety and security, facilities and amenities, and exclusivity towards purchase intention of residential property in the Philippines. With the Association of Southeast Asian Nations (ASEAN) Economic Community, the Philippines is viewed by various experts to be in good standing to lead in the area’s property growth. Descriptive-Causal was utilized in the study. The respondents were 400 potential residential property buyers from any of the top 10 real estate developers in the Philippines. The researcher used a purposive sampling method. The data collected through a self-constructed survey questionnaire was entered and analyzed using SPSS and AMOS. The findings of the study showed that the demographic characteristics have a direct effect on consumers’ choice factors. It also revealed that consumers’ choice factors have a direct effect on purchase intention. The researcher proposed an emerging model of the causal relationships between the demographic profile and consumers’ choice factors towards the purchase intention of residential property in the Philippines.
该研究旨在调查人口统计资料和消费者选择之间的关系,特别是价格,位置,安全和保障,设施和设施,以及对菲律宾住宅物业购买意向的排他性。随着东南亚国家联盟(ASEAN)经济共同体的加入,许多专家认为菲律宾在该地区的房地产增长中处于领先地位。本研究采用描述性因果分析法。受访者是来自菲律宾十大房地产开发商中的任何一家的400名潜在住宅购房者。研究人员采用了有目的的抽样方法。通过自编调查问卷收集的数据输入,并使用SPSS和AMOS进行分析。研究结果表明,人口特征对消费者的选择因素有直接影响。研究还发现,消费者的选择因素对购买意愿有直接影响。研究人员提出了一个新兴的模型,在菲律宾的人口统计资料和消费者的选择因素对住宅物业的购买意愿之间的因果关系。
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引用次数: 0
NON-FINANCIAL SUPPORT STRATEGIES FOR START-UP HOMESTAY ENTREPRENEURS: AN EXPLORATORY CASE STUDY OF A SMALL ISLAND RURAL AREA OF INDONESIA 民宿创业者创业的非金融支持策略:印尼一个小岛屿农村地区的探索性案例研究
Pub Date : 2020-06-10 DOI: 10.35631/aijbes.24001
H. Kuwahara
This study explores non-financial support strategies for start-up homestay entrepreneurs in rural communities on a small island in Indonesia from the perspective of international development agents (IDAs). Semi-structured interviews were conducted with start-up homestay entrepreneurs regarding their needs, expectations of support, and the challenges of starting a business. A focus group interview was conducted with tourism experts with knowledge of the research area, to garner opinion about non-financial support strategies. Data from these different interview types were qualitatively interpreted and compared in order to triangulate the findings and develop effective assistance strategies. Three suggestions arise from the research findings. First, support for entrepreneurs with experience of working in tourism-related businesses should be as specific as possible, following a preliminary consultation. Second, support for entrepreneurs with no experience of working in tourism-related businesses should include the provision of information about the key components of tourism, including tourists, hospitality, the tourism business, and homestays, with hands-on activities. Third, IDAs should develop a support system that includes family business-oriented entrepreneurs who have been relatively neglected by conventional support programs aimed at capacity-building in developing countries.
本研究从国际发展机构(IDAs)的角度探讨了印尼一个小岛屿农村社区开办寄宿家庭企业家的非金融支持策略。我们对刚起步的民宿创业者进行了半结构化访谈,了解他们的需求、对支持的期望以及创业的挑战。我们对具有研究领域知识的旅游专家进行了焦点小组访谈,以收集有关非金融支持策略的意见。来自这些不同访谈类型的数据进行了定性解释和比较,以便对调查结果进行三角测量并制定有效的援助策略。研究结果提出了三个建议。首先,在初步协商后,对具有旅游相关业务工作经验的企业家的支持应尽可能具体。第二,对没有从事旅游业相关业务经验的企业家的支持应包括提供有关旅游业关键组成部分的信息,包括游客、招待、旅游业和寄宿家庭,并提供实践活动。第三,国际开发协会应建立一个支持系统,包括在发展中国家旨在能力建设的传统支持方案中相对被忽视的以家族企业为导向的企业家。
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引用次数: 0
ENTREPRENEURIAL ORIENTATION AND ORGANIZATIONAL PERFORMANCE OF E-BUSINESS IN MALAYSIA: THE MODERATING ROLE OF EXTERNAL ENVIRONMENT 马来西亚电子商务企业导向与组织绩效:外部环境的调节作用
Pub Date : 2019-10-15 DOI: 10.35631/aijbes.11001
S. Adam, M. Ramliy, A. C. Thoo, Adaviah Mas’od, F. M. Muharam
There has been relatively little research that examines the relationship between the external environment and their consequences on the organizational performance of e-business in developing countries. This research represents an attempt to do so from the Malaysian e-business perspectives. This research examines the relationships between entrepreneurial orientation and organizational performance and on the role of the external environment as a moderator between the relationships. The consideration of putting moderator factors in this research allows more precise descriptions of the relationship between the two variables mentioned and the outcome of the research. This study was grounded by Resource-Based View theory as the underlying basis. This study adopted a quantitative approach where 400 questionnaires were distributed to the target population and 381 were returned. Structural Equation Modelling was performed on the quantitative data using SMART PLS 3.0. The quantitative findings indicated that entrepreneurial orientation variables of innovativeness, proactiveness, risk-taking, competitive aggressiveness and autonomy have significant effects on financial and non-financial organizational performance. However, the moderating effect of the external environment on the relationship was found not significant. This study concluded that entrepreneurial orientation and the external environment are vital to promoting the organizational performance of e-business in Malaysia. These findings able to serve as a guideline for e-business owners or founders to improve their organizational performance thus compete in the digital sphere.
在发展中国家,关于外部环境及其对电子商务组织绩效影响之间关系的研究相对较少。这项研究代表了从马来西亚电子商务的角度这样做的尝试。本研究考察了创业取向与组织绩效之间的关系,以及外部环境在两者关系中的调节作用。考虑到在本研究中加入调节因素,可以更精确地描述所提到的两个变量之间的关系和研究结果。本研究以资源基础观理论为基础。本研究采用定量方法,向目标人群发放问卷400份,回收问卷381份。采用SMART PLS 3.0对定量数据进行结构方程建模。量化研究结果表明,创新、主动性、冒险、竞争进取和自主性四个创业取向变量对财务和非财务组织绩效均有显著影响。然而,外部环境对关系的调节作用不显著。本研究的结论是,企业导向和外部环境是促进马来西亚电子商务组织绩效的重要因素。这些发现可以为电子商务所有者或创始人提供指导,以提高他们的组织绩效,从而在数字领域竞争。
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引用次数: 1
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Advanced International Journal of Business, Entrepreneurship and SMEs
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