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Decision-making trends in quality management: a literature review about Industry 4.0 质量管理决策趋势:关于工业4.0的文献综述
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190086
L. S. Goecks, Alex Almeida dos Santos, A. Korzenowski
RS, Brasil *lucas_goecks@hotmail.com Abstract Paper aims: Due to the scarcity of research on current scenarios of quality management in the 21 st century, this article addresses the concepts of big data and Industry 4.0 for decision-making in quality control. Originality: This article contributes to completing categorizations and answering questions that have been previously suggested. Research method: This study presents a systematic literature review and qualitative data. The methodological framework shows the process of the selection and review of articles according to their alignment with the objective of the study. Main findings: Seventeen articles were selected to structure the study and were classified according the categories presented in the literature. The vast majority of the research gaps pointed out in previous review have been filled since their publication. Implications for theory and practice: In addition, this article presents new gaps to be filled and complements the literature and concepts about quality management neuro-fuzzy inference systems (ANFIS). The study identified critical adoption factors from a literature review and categorized them into technological, organizational, and environmental dimensions. Data were collected from 234 industrial managers who were involved in the decision-making process regarding IT acquisition in manufacturing companies in Malaysia. The results of the study showed that technological factors have the most considerable influence on the adoption of big data and the performance of companies. The study shows that complexity and technological resources for adoption are the main barriers to adopting technological factors. The study of Para et al. (2019) presents the methodology Analyze, Sense, Preprocess, Predict, Implement, and Deploy (ASPPID), an interactive decision flow to improve the production stage. By putting the data analyst at the center of the workflow, this methodology helps improvement teams make decisions about what parts of a process need to be investigated and how to exploit that information for verifiable improvement in the production cycle. The methodology implementation is exemplified by a real case study of the automotive industry, where the detection of defects in an annealing process can be modeled as a classification problem in a highly unbalanced data set. The results obtained after applying the ASPPID methodology showed that the scrap rate was reduced, thus highlighting the crucial role of the data analyst in the plant management team. In the study developed by Tsai et al. (2019b), the authors present a structure for the study of the relationship between the manufacturing execution system (MES) and activity-based standard costing (ABSC). These results demonstrate the concept of ABSC, combining activity-based costing (ABC) and MES. Finally, the authors describe the ABSC mixed decision model using mathematical programming (with LINGO software). With limited resources, the opti
摘要论文目的:由于21世纪质量管理现状研究的匮乏,本文将大数据和工业4.0的概念引入到质量控制决策中。原创性:本文有助于完成分类和回答先前提出的问题。研究方法:本研究采用系统的文献综述和定性资料。方法框架显示了文章的选择和审查过程,根据其与研究目标的一致性。主要发现:选取17篇文章来构建研究,并根据文献中的类别进行分类。在之前的评论中指出的绝大多数研究空白在发表后已经被填补。对理论和实践的启示:此外,本文提出了新的空白,以填补和补充有关质量管理神经模糊推理系统(ANFIS)的文献和概念。该研究从文献综述中确定了关键的采用因素,并将其分为技术、组织和环境三个维度。数据收集自234名参与马来西亚制造公司信息技术收购决策过程的工业经理。研究结果表明,技术因素对大数据的采用和公司绩效的影响最为可观。研究表明,复杂性和可采用的技术资源是技术要素采用的主要障碍。Para等人(2019)的研究提出了分析、感知、预处理、预测、实施和部署(ASPPID)的方法,这是一个改善生产阶段的交互式决策流程。通过将数据分析师置于工作流程的中心,这种方法可以帮助改进团队决定需要调查流程的哪些部分,以及如何利用这些信息在生产周期中进行可验证的改进。该方法的实现以汽车行业的实际案例研究为例,其中退火过程中的缺陷检测可以建模为高度不平衡数据集中的分类问题。应用ASPPID方法后获得的结果表明,废品率降低了,从而突出了数据分析师在工厂管理团队中的关键作用。在Tsai等人(2019b)的研究中,作者提出了一个研究制造执行系统(MES)和基于作业的标准成本(ABSC)之间关系的结构。这些结果证明了ABSC的概念,结合了作业成本法(ABC)和MES。最后,利用数学规划方法(利用LINGO软件)对ABSC混合决策模型进行了描述。在资源有限的情况下,得到最优解和理想利润。作业成本法的实施可以满足企业管理者对成本信息的需求。然而,在使用高科技无人驾驶车辆、先进机器人和各种传感器等的现代智能工厂中,ABSC可以成为一种经济有效的工具,以提高质量、成本、交付、服务、功能和生产力方面的操作技能。提出了实现智能ABSC的路线图。
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引用次数: 24
The impact of lean and green practices on logistics performance: a structural equation modelling 精益和绿色实践对物流绩效的影响:结构方程建模
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190072
H. Rodrigues, W. Alves, Ângela Silva
Paper aims: This research has two main objectives, firstly to analyze the level of implementation of lean and green practices of a set of companies and secondly to analyze the relationship between lean and green initiatives in an industrial context. Originality: The use of Structural Equation Modelling (SEM) allows a better analysis of the interlinkage of lean and green towards sustainable gains. The developed model offers conceptual contribution to the arena of the logistics, sustainability, lean and green. Research methods: The methodology used in this study was carried out resorting an inquiry. Firstly, aiming to understand the level of these practices (lean and green) practices in the North of Portugal, a case study was considered. The sample taken is a convenient one, due to time and budget constraints. Secondly, in order to assess the possibility to combine lean ad and green initiatives, a statistical approach was used to develop a SEM for lean and green practices. Main findings: The results demonstrated that the level of implementation of lean and green practices on Portuguese companies are not properly addressed and formalized. The statistical analysis also showed that lean environmental practices and green practices are positively associated. The research showed that lean and green has also a positive impact on the logistics processes of companies. Implications for theory and practice: This research brings some contributions to both academy and companies. Firstly, a further discussion about the benefits of combining lean and green towards sustainability. Secondly, the development of a structural model for lean and green practices was presented, this model contributes to a better understanding of these practices, which can lead companies to develop strategic initiatives towards sustainability.
论文目的:本研究有两个主要目标,首先是分析一组公司的精益和绿色实践的实施水平,其次是分析精益和绿色倡议在工业背景下的关系。独创性:使用结构方程模型(SEM)可以更好地分析精益和绿色对可持续收益的相互联系。开发的模型为物流、可持续性、精益和绿色领域提供了概念上的贡献。研究方法:本研究采用问卷调查的方法。首先,为了了解这些实践(精益和绿色)在葡萄牙北部的水平,我们考虑了一个案例研究。由于时间和预算的限制,所采取的样本是方便的。其次,为了评估结合精益广告和绿色倡议的可能性,采用统计方法为精益和绿色实践开发SEM。主要发现:结果表明,在葡萄牙公司实施精益和绿色实践的水平没有得到适当的解决和形式化。统计分析还表明,精益环境实践与绿色实践呈正相关。研究表明,精益和绿色对企业的物流过程也有积极的影响。理论与实践启示:本研究对学术界和企业都有一定的贡献。首先,进一步讨论将精益和绿色结合起来实现可持续发展的好处。其次,提出了精益和绿色实践的结构模型的发展,该模型有助于更好地理解这些实践,这可以引导公司制定可持续发展的战略举措。
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引用次数: 19
IoT and BDA in the Brazilian future logistics 4.0 scenario 巴西未来物流4.0场景中的物联网和BDA
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190102
Jobel Santos Correa, Mauro Sampaio, Rodrigo de Casto Barros, W. Hilsdorf
Paper aims : This paper aims to identify the degree of interest and expected return time on investment in Internet of Things (IoT) and Big Data Analytics (BDA) technologies by Brazilian logistics companies. Originality : A logistics system that meets the requirements imposed by Industry 4.0 is known as Logistics 4.0. According to the current scientific literature, IoT and BDA technologies are the most promising for the Logistics 4.0 applications. Studies on the adoption of these technologies in Brazil are still embryonic and this paper collaborates to narrow this knowledge gap. Research method : Exploratory research was conducted using the quantitative approach. Main findings : The evidence of the interest in investment in IoT and BDA by Brazilian logistics companies, confirming the current literature. Implications for theory and practice : The identification of the intended practical applications for Iot and BDA, as well as the expected difficulties in the implementation of these Technologies.
论文目的:本文旨在确定巴西物流公司对物联网(IoT)和大数据分析(BDA)技术投资的兴趣程度和预期回报时间。原创性:满足工业4.0要求的物流系统被称为物流4.0。根据目前的科学文献,物联网和BDA技术是物流4.0应用中最有前途的技术。在巴西采用这些技术的研究仍处于萌芽阶段,本文将合作缩小这一知识差距。研究方法:采用定量方法进行探索性研究。主要发现:巴西物流公司对物联网和BDA投资感兴趣的证据,证实了目前的文献。对理论和实践的影响:确定物联网和BDA的预期实际应用,以及实施这些技术的预期困难。
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引用次数: 10
Formulating and clarifying the research topic: insights and a guide for the production management research community 研究课题的制定与厘清:对生产管理研究界的见解与指引
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20200059
Daniel Wintersberger, M. Saunders
Paper aims: To provide guidance on formulating and clarifying research questions from abstract and broad ideas. Originality: Reports of empirical research invariably offer limited insights on the opaque process of developing research questions, aims and objectives. Moreover, we are not aware of a similar discussion within this journal, as well as other management journals. Research method: This is a theoretical paper. Main findings: Among other factors, our discussion highlights the role of theory and self-reflection in the process of research topic refinement. We consider the nature and types of theoretical contribution a research project can make, highlighting some common reasons why journal submissions are often rejected due to failure to provide a theoretical contribution. Implications for theory and practice: Greater reflexivity in this process should ultimately lead to clearer theoretical contributions and more manageable research topics, with greater practical and societal relevance.
论文目的:从抽象和广义的观点出发,为研究问题的形成和厘清提供指导。原创性:实证研究报告总是对发展研究问题、目的和目标的不透明过程提供有限的见解。此外,我们不知道在本杂志以及其他管理期刊中有类似的讨论。研究方法:这是一篇理论论文。主要发现:除了其他因素外,我们的讨论突出了理论和自我反思在研究主题提炼过程中的作用。我们考虑了研究项目可以做出的理论贡献的性质和类型,强调了期刊投稿经常因未能提供理论贡献而被拒绝的一些常见原因。对理论和实践的启示:在这一过程中,更强的反思性最终将导致更清晰的理论贡献和更易于管理的研究课题,具有更大的实践和社会相关性。
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引用次数: 3
A decision support tool for operational planning: a Digital Twin using simulation and forecasting methods 运营计划的决策支持工具:使用模拟和预测方法的数字孪生
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20200018
Carlos Henrique dos Santos, Renan Delgado Camurça Lima, F. Leal, José Antonio de Queiroz, P. Balestrassi, J. A. B. Montevechi
de Itajubá, Itajubá, MG, Brasil *chenrique.santoss@gmail.com Abstract Paper aims: Propose a continuous decision support system, a Digital Twin, integrating two widely used techniques, Discrete Event Simulation and forecasting methods. Originality: With the evolution of the industry, there is a growing need for increasingly agile and assertive decision support systems. Also, familiar tools and techniques tend to change over time to suit such a scenario, supporting new researches on their use in the modern industry. Research method: The proposed method allows the use of simulation, with the aid of forecasting methods, for continuous decision making, composing the so-called Digital Twin. The method was applied in a real process to validate it. Main findings: The Moving Average, Single Exponential Smoothing, and Double Exponential Smoothing forecasting methods were used to supply the simulation model in order to test scenarios and guide decision making. The developed system enabled a virtual copy with a certain degree of intelligence and that provides answers to make the Implications for theory and proposed method be used for several operational problems like headcount, production planning and covers different levels of decision. Therefore, it can be used both on the The real process records the materials consumed directly in the operation’s ERP system. Such registration occurs at the moment of consumption by the production lines, supplying the process database. The dashboard automatically accesses the standard ERP system reports and analyzes the data to transform it into information, allowing the forecasting methods to be automatically executed. The dashboard compares the results obtained through the forecasting techniques to choose the result with the lowest error, based on three metrics: Mean In which y is the observed time series, m is the length of seasonality, t l represents the level of the series, t b denotes growth, t s is the seasonal component and  | t ht y + is the forecast for h periods ahead of t based on all data up to time t. The , , αβ and γ are the smoothing parameters of the
摘要论文的目的是:提出一个连续的决策支持系统,一个数字孪生,集成两种广泛使用的技术,离散事件模拟和预测方法。原创性:随着行业的发展,对越来越敏捷和自信的决策支持系统的需求越来越大。此外,熟悉的工具和技术往往会随着时间的推移而改变,以适应这种情况,从而支持对它们在现代工业中的应用进行新的研究。研究方法:提出的方法允许在预测方法的帮助下使用模拟进行连续决策,构成所谓的数字孪生。并在实际生产过程中进行了验证。主要发现:采用移动平均、单指数平滑和双指数平滑预测方法提供模拟模型,以检验情景和指导决策。所开发的系统使虚拟副本具有一定程度的智能,并提供答案,使理论和建议的方法的含义被用于几个操作问题,如人员统计,生产计划和涵盖不同层次的决策。因此,它既可以在实际过程中使用,也可以直接在操作的ERP系统中记录消耗的材料。这种注册发生在生产线消耗的时刻,提供过程数据库。仪表板自动访问标准ERP系统报告并分析数据以将其转换为信息,从而允许自动执行预测方法。仪表板比较结果通过预测技术选择最低的结果误差,基于三个指标:意味着y是观察到的时间序列,m是季节性的长度,t l代表的系列,t b表示增长,t s是季节性组件和| t ht y + h时期之前,t的预测是基于所有数据时间t。,α,β和γ的平滑参数
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引用次数: 12
Comparative analysis between transportation modes for sustainability perspective in one metropolitan region of southern Brazil 巴西南部某都市区域可持续发展视角下交通方式的比较分析
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190038
L. Lerman, Amália Koefender, G. B. Benitez, Mateus José do Rêgo Ferreira Lima, A. G. Frank
Columbus, Ohio, United States *guilherme.benitez@hotmail.com Abstract Paper aims: The objective is to make a comparative analysis between different transportation modes used in the Metropolitan Region of Porto Alegre and to analyze its performance in relation to time, cost and carbon emissions. Originality: Investigation of the urban mobility situation on the perspective of sustainability in a Latin American city, including the analysis of Uber pool, implemented in November 2018 in the metropolitan region analyzed. Research method : A case study was carried out in the metropolitan area of Porto Alegre, as well as the definition of 4 different routes used as unit of analysis for different types of transportation modes. Main findings: Riding bicycle is a very convenient transportation mode in terms of its environmental perspectives and costs. However, the time of locomotion using bicycle is superior in relation to other modes of transportation. Therefore, riding a private car still stands out in the comparisons between different types of transport, since it is a faster mode of transportation. Implications for theory and practice: As riding bicycle is a very convenient transportation mode, we highlight the importance of encouraging its use. People can benefit from practicing physical exercise while moving from one place to another and also benefit the
摘要论文目的:目的是对阿雷格里港大都会区使用的不同交通方式进行比较分析,并分析其在时间、成本和碳排放方面的表现。独创性:从可持续发展的角度对拉丁美洲某城市的城市交通状况进行调查,包括对2018年11月在大都市地区实施的优步拼车的分析。研究方法:以阿雷格里港大都市区为例,定义4条不同的路线作为分析单元,针对不同类型的交通方式进行分析。主要发现:从环境角度和成本角度来看,骑自行车是一种非常方便的交通方式。然而,与其他交通方式相比,使用自行车的运动时间是优越的。因此,乘坐私家车在不同类型的交通工具之间的比较中仍然很突出,因为它是一种更快的交通方式。理论与实践启示:由于骑自行车是一种非常方便的交通方式,我们强调鼓励使用自行车的重要性。人们可以从从一个地方到另一个地方的运动中受益,也有益于身体健康
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引用次数: 3
Simulation-based analysis of lean practices implementation on the supply chain of a public hospital 基于仿真的公立医院供应链精益实践实施分析
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190131
G. A. Borges, G. Tortorella, Felipe Martinez, Matthias Thurer
*g.tortorella@ufsc.br Abstract Paper aims: This article aims to evaluate the impact of Lean Production (LP) practices implementation on the supply chain of a public hospital. Originality: Most implementations fall short of their goals because they are done in a fragmented way and not from a system-wide perspective. Our approach allows to anticipate errors of misguided LP implementations in healthcare organizations. Research method: The implementation of a set of LP practices in the hospital`s supply chain was assessed by computational simulation modelling, focusing on one of the most financially important product families. Main findings: Since the simulation model considers the variability of suppliers and customers as inputs, it allows the verification of the proposed inventory policies effectiveness, in order to avoid affecting the service level. Implications for theory and practice: The proposition of a method that integrates value stream mapping into computational simulation modelling brings a differentiated approach to analyze lean implementation in a healthcare supply chain. The simulation model supports a more assertive decision-making process on lean implementation, allowing the organization to ensure that the quality and efficiency of healthcare is not
*g.tortorella@ufsc.br摘要论文目的:本文旨在评估精益生产(LP)实践实施对某公立医院供应链的影响。原创性:大多数实现都达不到目标,因为它们是以分散的方式完成的,而不是从系统范围的角度进行的。我们的方法允许预测医疗保健组织中错误的LP实现的错误。研究方法:通过计算模拟模型评估医院供应链中一套LP实践的实施情况,重点关注最重要的财务产品系列之一。主要发现:由于仿真模型考虑了供应商和客户的可变性作为输入,它允许验证提出的库存政策的有效性,以避免影响服务水平。对理论和实践的影响:将价值流映射集成到计算仿真建模中的方法的提出,为分析医疗保健供应链中的精益实施带来了差异化的方法。仿真模型支持更自信的精益实施决策过程,使组织能够确保医疗保健的质量和效率不受影响
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引用次数: 14
Towards a contribution to sustainable management of a dairy supply chain 致力于乳制品供应链的可持续管理
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190019
Felipe Ungarato Ferreira, Sabine Robra, P. C. C. Ribeiro, Carlos Francisco Simões Gomes, J. Neto, L. Rodrigues
da Bahia, Itapetinga, BA, Brasil *priscillaribeiro@id.uff.br Abstract Paper aims : The paper proposes an enhancement to a focal company in the dairy supply chain, in order to support sustainable performance. Originality : The authors conclude that previous life cycle assessment (LCA) studies did not recommend for dairy supply chain or use this approach to assess the environmental impacts in this chain. Research method : A cradle-to-gate attributional life cycle assessment (LCA) study performed in a focal company and considering its transport and processing stages, and three scenarios were proposed as suitable. Main findings : The impacts derive from energy use and transportation of feedstocks, and the use of cleaning products and certain types of packaging materials. A decrease of 46.5% of the impact in the photochemical oxidant formation category was achieved. Implications for theory and practice : The results can identify the different impacts throughout the dairy chain associated with the main product’s life cycle,
da Bahia, Itapetinga, BA, Brasil *priscillaribeiro@id.uff.br摘要论文的目的:本文提出了一个重点公司在乳制品供应链的增强,以支持可持续绩效。原创性:作者得出结论,以前的生命周期评估(LCA)研究并没有推荐乳制品供应链或使用这种方法来评估该链中的环境影响。研究方法:以某焦点企业为研究对象,考虑其运输和加工阶段,进行从摇篮到闸门的归因生命周期评估(LCA)研究,提出三种适合的情景。主要发现:这些影响来自能源使用和原料运输,以及清洁产品和某些类型包装材料的使用。在光化学氧化形成类别中,影响降低了46.5%。对理论和实践的启示:结果可以识别与主要产品生命周期相关的整个乳制品链的不同影响;
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引用次数: 10
Production engineers profiling: competences of the professional the market wants 生产工程师概况:市场需要的专业能力
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190093
Flávia Roesler Cordeiro, C. A. Paslauski, Priscila Wachs, Maria A. C. Tinoco
Alegre, RS, Brasil *carollpaslauski@hotmail.com Abstract Paper aims : Identify the differences in the competences of the production engineering alumni and the importance attributed to it by : This is funded on investigating the gap between the competences the academy and the job market attribute to the professional of production engineering. Research method : A questionnaire with production engineers was conducted to collect data that was analyzed using descriptive and predictive quantitative methods. Main findings : Soft skills have higher importance to the job market but are the less addressed by universities. Professional competence importance is dependent on the sector. The skills with the higher gaps are associated with the constant transformation of industries and the increasing complexity of decision-making. Implications for theory and practice : Theory should adopt a strategic orientation to guide the prioritization of competences and practice must adapt selection mechanisms to test for soft skills and customize it had alpha application through NCSS, besides simple graphs, IPA matrix, and ANOVA.
摘要论文的目的是:通过以下方式确定生产工程校友能力的差异及其重要性:这是通过调查生产工程专业在学院和就业市场之间的能力差距来资助的。研究方法:对生产工程师进行问卷调查,收集数据,采用描述性和预测性定量方法进行分析。主要发现:软技能对就业市场的重要性更高,但大学很少关注软技能。专业能力的重要性取决于行业。差距较大的技能与行业的不断转型和决策的日益复杂有关。对理论和实践的启示:理论应该采取战略导向来指导能力的优先级,实践必须调整选择机制来测试软技能,并通过NCSS定制它,除了简单的图表,IPA矩阵和方差分析。
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引用次数: 2
Open innovation integration to product development: a sector level analysis within the manufacturing industry 开放式创新与产品开发的整合:制造业部门层面的分析
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20200012
Rafael Ortega Marin, P. C. Kaminski
Brasil *rafaelortegamarin@gmail.com Abstract Paper aims : the purpose of this study is to analyze how Open Innovation (OI) activities occur in Product Development Processes (PDP) and in the design of new products. Originality : the study is based on a self-developed and conducted survey, applied to engineers and managers working in departments involving product development and innovation among the Brazilian automakers. Research method: the method adopted is that of a questionnaire-based survey. Results are analyzed through a principal component analysis, followed by ordinary least squares regressions, in order to test the hypotheses proposed. Main findings : results suggest that inbound practices were more present than outbound practices, with a strong presence of the supplier in the design process (and not so much of a user-centered approach). Correlation between an organizational culture that favors OI and adoption to newer PDP methods and tools indicate that adopting newer product development methodologies and technologies could lead to a more “open” design process. Implications for theory and practice: the research provides an overview of open innovation within the Brazilian automakers, and reports what could be opportunities for the automotive industry to
巴西*rafaelortegamarin@gmail.com摘要论文目的:本研究的目的是分析开放式创新(OI)活动如何发生在产品开发过程(PDP)和新产品的设计。原创性:这项研究基于一项自主开发和实施的调查,调查对象是巴西汽车制造商中产品开发和创新部门的工程师和经理。研究方法:采用问卷调查的方法。结果分析通过主成分分析,其次是普通最小二乘回归,以检验提出的假设。主要发现:结果表明,入站实践比出站实践更常见,在设计过程中供应商的存在感更强(而不是以用户为中心的方法)。支持OI的组织文化与采用较新的PDP方法和工具之间的相关性表明,采用较新的产品开发方法和技术可能导致更“开放”的设计过程。对理论和实践的启示:该研究概述了巴西汽车制造商内部的开放式创新,并报告了汽车行业可能面临的机遇
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引用次数: 3
期刊
Production
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