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Critical success factors-based taxonomy for Lean Public Management: a systematic review 基于关键成功因素的精益公共管理分类:系统回顾
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20200030
R. Caiado, D. M. Carocha, Adriana Karla Goulart, G. Tortorella
Brasil *rodrigoggcaiado@gmail.com Abstract Paper aims: This paper aims to critically review the Lean-based methodologies (e.g. Lean production, Lean Six Sigma, and lean government) in Public Administration to locate the critical success factors (CSFs) for lean public management implementation. Originality: It is one of the first systematic literature reviews to explore the CSFs of Lean-based methodologies in the public sector with a strategic focus on the l-government. Research method: This research is based on a systematic review of 83 articles that were published on Lean-based methodologies in public sector organizations in well-known academic databases. Main findings: There were identified 28 CSFs, grouped by a taxonomy of five significant lean public management categories that deal with the spread of Lean-based methodologies in different public sector environments and can be used to guide continuous improvement (CI) in the public sector. Implications for theory and practice: This paper can provide a better panorama to understand the present status of Lean-based methodologies towards public practices, as well as, to bridge the gap of a systematic approach (taxonomy) that could direct CI implementation in the public sector, considering a proper understanding of distinct public management characteristics, which can effectively guide practitioners, facilitating
巴西*rodrigoggcaiado@gmail.com摘要论文目的:本文旨在批判性地回顾公共管理中基于精益的方法(例如精益生产,精益六西格玛和精益政府),以找到精益公共管理实施的关键成功因素(CSFs)。原创性:这是第一个系统的文献综述之一,探讨了公共部门以精益为基础的方法的csf,其战略重点是l-政府。研究方法:本研究基于对知名学术数据库中发表的83篇关于公共部门组织中基于精益的方法的文章的系统回顾。主要发现:确定了28个CSFs,按五个重要的精益公共管理类别分类,这些类别处理基于精益的方法在不同公共部门环境中的传播,并可用于指导公共部门的持续改进(CI)。对理论和实践的启示:本文可以提供一个更好的全景,以了解基于精益的方法在公共实践中的现状,并弥补系统方法(分类法)的差距,可以指导公共部门的CI实施,考虑到正确理解不同的公共管理特征,这可以有效地指导从业者,促进
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引用次数: 8
Using FITradeoff in a ranking problem for supplier selection under TBL performance evaluation: An application in the textile sector 在TBL绩效评价下供应商选择排序问题中的fitradoff方法:在纺织行业的应用
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190032
Lorena Vieira Santos Rodrigues, Ramon Swell Gomes Rodrigues Casado, Edinalva Nogueira de Carvalho, M. M. Silva, L. C. Silva
Decisão, Recife, PE, Brasil *lucio_camara@hotmail.com Abstract Paper aims: This paper proposes a multicriteria decision approach for supplier selection using a multicriteria method based on Flexible and Interactive Tradeoff (FITradeoff) elicitation process, within the ranking problematic perspective. Originality: This paper develops a framework integrating the results of VFT (Value-Focused Thinking) method with the Triple Bottom Line (TBL) dimension and the veto concept to improve the decision process within a multicriteria perspective. Research method: This study provides a case study in a textile company in Campina Grande, northeast Brazil using data mainly from semi-structured interviews. It also employs quantitative techniques based on problem structuring methods and multicriteria decision making. Main findings: The VFT helped in identifying criteria that are not yet explored by the company, and in structuring the decision problem of how incorporate and balance the TBL dimensions. The recommendation obtained by using the proposed multicriteria decision framework is different from the group of suppliers currently used by the company. Implications for theory and practice: Clarify and identify different objectives and to specify the consequences of a decision problem, allowing the Decision Maker (DM) to obtain and prioritize an economic and sustainable solution for a given number of suppliers to be selected,
摘要论文目的:从排序问题的角度出发,采用基于灵活交互权衡(FITradeoff)启发过程的多准则方法,提出了一种供应商选择的多准则决策方法。原创性:本文开发了一个框架,将VFT (Value-Focused Thinking)方法的结果与三重底线(Triple Bottom Line, TBL)维度和否决概念相结合,以从多标准的角度改进决策过程。研究方法:本研究对巴西东北部Campina Grande的一家纺织公司进行了案例研究,数据主要来自半结构化访谈。它还采用了基于问题结构方法和多准则决策的定量技术。主要发现:VFT有助于确定公司尚未探索的标准,并有助于构建如何合并和平衡TBL维度的决策问题。使用提出的多标准决策框架获得的推荐与公司目前使用的供应商组不同。对理论和实践的启示:澄清和识别不同的目标,并指定决策问题的后果,允许决策者(DM)获得并优先考虑给定数量的供应商的经济和可持续的解决方案。
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引用次数: 12
Dynamic capabilities for sustainable innovation: the case of a footwear company in Brazil 可持续创新的动态能力:以巴西一家鞋类公司为例
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190108
Bruna Cavalcanti Barros Rodrigues, Cláudia Fabiana Gohr, Álvaro Marques Borges Calazans
PB, Brasil *claudiagohr@ct.ufpb.br Abstract Paper aims: This paper aims to investigate which dynamic capabilities are responsible for sustainable innovation. Originality: Based on the literature review, we propose a theoretical framework that relates dynamic capabilities to sustainable innovation (considering triple bottom line perceptive), regarding product, process marketing, and organizational innovations typologies. Research method: The framework was applied in this research through a case study method in two plants of a large footwear company that operates in the Northeastern region of Brazil. Data were collected by semi-structured interviews, observation, and company documents. Main findings: The company developed sustainable innovation focusing on processes and products. The economic aspect of sustainability has a strong influence on these innovations, followed by the environmental aspect. The technological and resource integration are the most critical capabilities. Implications for theory and practice: The paper contributes to understanding how DCs are deployed to boost sustainable innovation regarding the product, process, marketing, and organizational innovations typologies. Recognizing which DCs are necessary for sustainable innovation is a first step in being able to manage better and enhance sustainability considering
摘要论文目的:本文旨在探讨哪些动态能力负责可持续创新。原创性:在文献回顾的基础上,我们提出了一个将动态能力与可持续创新(考虑三重底线感知)联系起来的理论框架,涉及产品、过程营销和组织创新类型。研究方法:本研究通过案例研究方法在巴西东北部地区一家大型鞋类公司的两家工厂中应用该框架。数据通过半结构化访谈、观察和公司文件收集。主要发现:公司在工艺和产品上进行了可持续的创新。可持续发展的经济方面对这些创新有很大的影响,其次是环境方面。技术和资源整合是最关键的能力。对理论和实践的启示:本文有助于理解如何部署数据中心来促进产品、过程、营销和组织创新类型方面的可持续创新。认识到哪些发展中国家对可持续创新是必要的,是能够更好地管理和加强可持续考虑的第一步
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引用次数: 5
Economic and environmental sustainability dimensions of a fashion supply chain: A quantitative model 时尚供应链的经济和环境可持续性维度:一个定量模型
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190156
E. Bottani, L. Tebaldi, Isabella Lazzari, G. Casella
Paper aim: The paper presents a model to assess the economic and the environmental sustainability dimensions of a fashion supply chain and tests it on a company. Originality: The gap intended to fill is the lack of models in this context having this purpose, and, in general, the necessity to develop models and metrics allowing to quantitatively assess the economic and environmental dimensions of supply chains. Research method: The fashion supply chain has been divided into five processes. Hence, an analytic model was developed by considering the total costs incurring in each process (economic evaluation), and the annual kilograms of CO2 emitted (environmental perspective). The model was then applied to a case study. Data was obtained from interviews with the management. Main findings: Results show that from the economic perspective supply impacts the most, while from the environmental one the most polluting activity is production. Implications for theory and practice: The model is easy to apply and to understand and allows to identify the activities in the supply chain where the majority of costs/emissions are generated. It is therefore expected to be useful for undertaking operational decisions aimed at decreasing the economic or environmental impact of a fashion supply chain.
论文目的:本文提出了一个模型来评估时尚供应链的经济和环境可持续性维度,并对一家公司进行了测试。原创性:要填补的空白是缺乏在这种情况下具有此目的的模型,并且,一般来说,开发模型和度量的必要性允许定量评估供应链的经济和环境维度。研究方法:将时尚供应链分为五个过程。因此,考虑每个过程的总成本(经济评估)和每年排放的二氧化碳公斤数(环境角度),建立了一个分析模型。然后将该模型应用于一个案例研究。数据来自与管理层的访谈。研究结果表明:从经济角度看,供给活动的影响最大;从环境角度看,生产活动的污染最大;对理论和实践的启示:该模型易于应用和理解,并允许识别供应链中产生大部分成本/排放的活动。因此,预计它将有助于做出旨在减少时尚供应链对经济或环境影响的运营决策。
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引用次数: 5
Analysis of hospital flow management: the 3 R’s approach 医院流程管理分析:3r方法
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20200033
Bruna Dones Gayer, É. Marcon, W. P. Bueno, Priscila Wachs, T. A. Saurin, Paulo Ghinato
Consulting, São Paulo, SP, Brasil *erico.marcon@hotmail.com Abstract Paper aims : This article aims to study the logistics problems in Brazilian hospitals through Lean methods, approaching different aspects of logistics and the procedures adopted in health institutions such as receiving, storage and transporting. Originality : The rising of hospitals’ costs is importantly impacted by hospital logistics. They are caused by aspects such as unstandardized processes and inadequate layout and equipment in critical stages of logistic operations. However, these problems are rarely addressed in literature. Research method : We developed, through Design Science Research and lean tools, a model based on route, rhythm and routine (3 R’s) that enables the identification of logistics problems. Main findings : Hospitals present complex logistic operations. The application of the model developed identified improvement opportunities due to unnecessary activities, lack of space and infrastructure, and lack of standardized procedures. These findings enable improvements in operations and a better comprehension of the factors that impact the processes of internal logistics. Implications for theory and practice : The model provides a comprehensive view of the logistical process, its stages and aspects of improvement. Therefore, hospital managers can better identify and address logistical problems directly at non-value adding activities. Adaptations may be required
摘要论文目的:本文旨在通过精益方法研究巴西医院的物流问题,接近物流的不同方面以及卫生机构采用的程序,如接收,储存和运输。独创性:医院成本的上升受到医院物流的重要影响。它们是由物流作业关键阶段的流程不规范、布局和设备不足等方面造成的。然而,这些问题在文献中很少提及。研究方法:通过设计科学研究和精益工具,我们开发了一个基于路线、节奏和常规(3r)的模型,可以识别物流问题。主要发现:医院后勤运作复杂。由于不必要的活动、空间和基础设施的缺乏以及标准化程序的缺乏,该模型的应用确定了改进的机会。这些发现有助于改进业务和更好地理解影响内部物流过程的因素。对理论和实践的启示:该模型提供了一个全面的观点,物流过程,其阶段和方面的改进。因此,医院管理者可以更好地识别和解决后勤问题,直接在非增值活动。可能需要调整
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引用次数: 5
Extending the POLCA production control system with centralized job release 扩展POLCA生产控制系统,集中作业发放
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190159
S. Carmo-Silva, N. Fernandes, M. Thürer, L. P. Ferreira
Porto, Porto, Portugal *scarmo@dps.uminho.pt Abstract Paper aims: POLCA is a production control system that forwards to gateway manufacturing cells jobs that arrive to a manufacturing system. However, Workload Control literature shows benefits from using a centralized release pre-shop pool. Thus, the paper aims at investigating the performance impact of incorporating centralized job release into POLCA, in high-variety make-to-order production. Originality : This has not been investigated before. Research method: Simulation was used for experimentation. Main findings: In the case of the general flow shop, a manufacturing system configuration aligned with many real-world production systems, the investigation shows that adding centralized job release to the POLCA system, together with job release based on job workload, leads to a markedly improvement of job delivery performance. Implications for theory and practice: The results show theoretical and practical relevance of applying central job release to POLCA system, in high-variety production, due to its markedly positive
波尔图,波尔图,葡萄牙*scarmo@dps.uminho.pt摘要论文的目的:POLCA是一个生产控制系统,转发到网关制造单元的工作,到达一个制造系统。然而,Workload Control文献显示了使用集中式发布预车间池的好处。因此,本文旨在探讨在高品种订制生产中,将集中作业释放纳入POLCA对绩效的影响。原创性:这在之前没有被调查过。研究方法:采用模拟法进行实验。主要发现:在通用流程车间的情况下,与许多现实世界的生产系统相一致的制造系统配置,调查表明,在POLCA系统中添加集中的工作释放,以及基于工作工作量的工作释放,可以显著提高工作交付性能。理论与实践意义:研究结果表明,在高品种生产中,将中央作业释放应用于POLCA系统具有显著的积极意义,具有理论和实践意义
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引用次数: 0
Sustainability Assessment of logistics activities in a dairy: An example of an emerging economy 乳品业物流活动的可持续性评估:一个新兴经济体的例子
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190036
E. Satolo, Renan Stenico de Campos, Guilherme de Andrade Ussuna, A. T. Simon, P. A. B. Mac-Lean, S. B. Braga Júnior
Paper aims: The objective of this paper is to evaluate the economic, social, and environmental impacts of logistics activities of a dairy producer located in Brazil. Originality: The main contribution is to apply a quantitative approach to assessing sustainable logistics in the milk supply chain, serving as a basis for future work on this theme. Research method: A single case study of a regional producer of dairy products in Brazil is carried out in this research. A sustainable logistics evaluation model was used that quantitatively measures the impact of transportation, storage (including inventory management and material handling activities), packaging, and acquisition activities in the economic, environmental, and social dimensions. Main findings: It illustrates the challenge that a Small Medium Enterprise (SME) will have to expand its logistics actions, aiming to generate benefit to the consumer because of actions in the economic, environmental, and social dimensions. Implications for theory and practice: This research expands the literature, as it brings together topics such as sustainability, logistics, supply chain, and agribusiness. The baseline is in the case study with quantitative data that allows us to answer the question of how to be sustainable now, rather than waiting for supply chains to do it first so we can discover it.
论文的目的:本文的目的是评估位于巴西的乳制品生产商的物流活动的经济,社会和环境影响。原创性:主要贡献是应用定量方法来评估牛奶供应链中的可持续物流,为该主题的未来工作奠定基础。研究方法:本研究以巴西某区域乳制品生产商为个案进行研究。采用可持续物流评价模型,定量衡量运输、储存(包括库存管理和物料搬运活动)、包装和采购活动在经济、环境和社会维度上的影响。主要发现:它说明了挑战,一个中小型企业(SME)将不得不扩大其物流行动,旨在产生利益的消费者,因为在经济,环境和社会层面的行动。对理论和实践的启示:本研究扩展了文献,因为它汇集了可持续性,物流,供应链和农业综合企业等主题。基线是案例研究中的定量数据,它使我们能够回答如何现在就实现可持续发展的问题,而不是等待供应链先做到这一点,这样我们就可以发现它。
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引用次数: 3
Building up a national network of applied R&D institutes in an emerging innovation system 构建全国应用研发机构网络,形成新兴创新体系
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190151
H. Kohl, M. Will, Marcelo Fabricio Prim, A. Pavim
Paper aims: This paper aims at answering the research question “How to successfully build up and strategically manage a new network of applied R&D in Brazil?” Originality: The paper is based on a unique experience of a strategic partnership, transferring the experiences of managing the largest network of applied research in Europe to the Brazilian National Innovation System (NIS). Research method: The research described in this paper follows an action research approach, using a participative process of rapid prototyping, pilot tests and continuous revision and adaptation. Main findings: The paper presents a comprehensive and consistent set of management models, procedures and tools for the planning, implementation and evaluation of applied R&D institutes. Implications for theory and practice: The paper’s findings contribute to the empirical research on methodologies to manage knowledge-based networks and innovation actors at the interface between research and industry.
论文目的:本文旨在回答“如何在巴西成功建立和战略管理一个新的应用研发网络”这一研究问题。原创性:本文基于战略合作伙伴关系的独特经验,将管理欧洲最大的应用研究网络的经验转移到巴西国家创新系统(NIS)。研究方法:本文描述的研究遵循行动研究方法,采用快速原型设计,试点测试和持续修订和适应的参与式过程。主要发现:本文为应用型研发机构的规划、实施和评估提供了一套全面、一致的管理模式、程序和工具。理论与实践启示:本文的研究结果有助于在产学研界面上对知识网络和创新主体的管理方法进行实证研究。
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引用次数: 3
Comparison of selection and combination strategies for demand forecasting methods 需求预测方法的选择与组合策略比较
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20200009
Saymon Galvão Bandeira, S. G. S. Alcalá, Roberto Vita, T. M. G. D. A. Barbosa
Porto, Portugal *saymongb@gmail.com, saymongb@hotmail.com Abstract Paper aims: In this study, effective strategies to combine and select forecasting methods are proposed. In the selection strategy, the best performing forecasting method from a pool of methods is selected based on its accuracy, whereas the combination strategies are based on the mean methods’ outputs and on the methods’ accuracy. Originality: Despite the large amount of work in this area, the actual literature lacks of selection and combination strategies of forecasting methods for dealing with intermittent time series. Research method: The included forecasting methods are state-of-the-art approaches applied to industrial and academics forecasting problems. Experiments were performed to evaluate the performance of the proposed strategies using a spare part data set of an industry of elevators and a data set from the M3-Competition. Main findings: The results show that, in most cases, the accuracy of the demand forecasts can be improved when using the proposed selection and combination strategies. Implications for theory and practice : The proposed methodology can be applied to forecasting problems, covering a variety of characteristics (e.g., intermittency, trend). The results reveal that combination strategies have potential application, perform better than state-of-the-art models, and have comparable accuracy in intermittent series. Thus, they can be employed to
摘要论文目的:本研究提出了预测方法组合与选择的有效策略。在选择策略中,从方法池中根据其准确性选择表现最好的预测方法,而组合策略则基于平均方法的输出和方法的准确性。原创性:尽管在这方面做了大量的工作,但实际文献中缺乏处理间歇时间序列的预测方法的选择和组合策略。研究方法:所包含的预测方法是应用于工业界和学术界预测问题的最新方法。实验使用电梯行业的备件数据集和M3-Competition的数据集来评估所提出策略的性能。研究结果表明,在大多数情况下,使用所提出的选择和组合策略可以提高需求预测的准确性。对理论和实践的影响:建议的方法可以应用于预测问题,涵盖各种特征(例如,间歇性,趋势)。结果表明,组合策略具有潜在的应用前景,性能优于目前最先进的模型,并且在间歇性序列中具有相当的精度。因此,他们可以被雇用来
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引用次数: 6
Method for assessing the obsolescence of manufacturing equipment based on the triple bottom line 基于三重底线的制造设备报废评估方法
Q3 Engineering Pub Date : 2020-01-01 DOI: 10.1590/0103-6513.20190003
M. N. Schlickmann, J. C. E. Ferreira, A. Pereira
SC, Brasil *j.c.ferreira@ufsc.br Abstract Paper aims: This paper proposes a method for the assessment of equipment obsolescence, which includes the economic, environmental and social dimensions that compose the triple bottom line. Originality: This paper describes a novel method that allows a complete evaluation of the state of use of a machine, besides the traditional economic-functional analysis, as well as its application in a large electric machines manufacturing company. Research method: Analytic Hierarchy Process (AHP) multicriteria analysis is used, allowing a comparative and flexible assessment of the equipment. Main findings: Even if there is no economic justification for replacing the equipment considering the financial return on investment, the machine can be considered obsolete from a sustainable point of view, due to its inadequate environmental and social performance. Implications for theory and practice: Applying sustainability concepts in the manufacturing environment, more precisely in the machines on the shop floor, is very important to
摘要论文目的:本文提出了一种评估设备过时的方法,其中包括构成三重底线的经济、环境和社会维度。独创性:本文描述了一种新颖的方法,可以在传统的经济功能分析之外,对机器的使用状态进行完整的评估,并在一家大型电机制造公司进行了应用。研究方法:采用层次分析法(AHP)多准则分析,对设备进行比较和灵活的评估。主要发现:考虑到投资的财务回报,即使没有更换设备的经济理由,从可持续的角度来看,由于其不充分的环境和社会表现,机器可以被认为是过时的。对理论和实践的启示:在制造环境中,更准确地说,在车间的机器中应用可持续发展概念,对于
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引用次数: 6
期刊
Production
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