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Survei Indeks Kepuasan Masyarakat Pada Badan Penanggulangan Bencana Daerah Kabupaten Kutai Kartanegara Tahun 2018
Pub Date : 2020-12-24 DOI: 10.53640/JEMI.V20I2.818
Heru Suprapto
Abstract :                The Regional Disaster Management Agency (BPPD) has the main task of assisting the Regent in carrying out Government Affairs which is the authority of the Region and the Assistance Task for Regional Disaster Management. This task is very responsible for disaster management that occurred in Kutai Kartanegara Regency. Regarding this, evaluation of the implementation of duties and functions needs to be carried out regularly and continuously to maintain and improve the quality of services to the community. This survey activity is generally intended to determine the perception of public satisfaction with the service performance of the BPPD Kutai Kartanegara Regency. The sample in this study amounted to 120 samples spread over 5 (five) districts. The results showed that the Community Satisfaction Index in the regional disaster management agency of Kutai Kartanegara Regency based on the District. The score is declared Good based on Permen PAN & RB No.16/2014. Of the 8 Service Elements used in the IKM survey the average score was 2.805, the score was declared Good based on the PAN & RB Permen No. 16/2014. In the Complaint Handling Element, Suggestions and Inputs, for the communication media indicators for suggestions and input, a score of 1.028 was obtained or the service quality was not good based on the PAN & RB Regulation No. , Infrastructure improvement indicators Permenpan & RB No.14 / 2017 is also not good. In the product and public facilities element, a score of 2.056 was obtained, the quality of service was not good, based on Permenpan & RB No. 16/2014, while based on Permenpan & RB No.14 / 2017 it is not good.   Keywords: Service Quality, Community Satisfaction, Disaster
摘要:区域灾害管理局(BPPD)的主要任务是协助县政府开展政务工作,是区域的权威机构,也是区域灾害管理的辅助任务。这个任务非常负责发生在库台Kartanegara摄政的灾害管理。在这方面,需要定期和持续地评估履行职责和职能的情况,以维持和改善向社会提供的服务的质素。这项调查活动通常是为了确定公众对库泰卡尔塔尼加拉摄政局服务表现的满意度。本研究的样本总数为120个样本,分布在5个地区。结果表明,库台县区域灾害管理机构的社区满意度指数以区级为基准。根据Permen PAN & RB No.16/2014,成绩为Good。在IKM调查中使用的8个服务要素中,平均得分为2.805分,根据PAN & RB Permen No. 16/2014,该分数被宣布为良好。在“投诉处理要素、建议和投入”中,针对建议和投入的传播媒介指标,根据PAN & RB法规第1号,得分为1.028分或服务质量不佳。基础设施改善指标Permenpan & RB No.14 / 2017也不太好。在产品和公共设施要素中,得分为2.056分,基于Permenpan & RB No. 16/2014,服务质量不佳,基于Permenpan & RB No.14 / 2017,服务质量不佳。关键词:服务质量,社区满意度,灾难
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引用次数: 0
Pengaruh Beban Kerja Dan Lingkungan Kerja Non Fisik Terhadap Burnout Karyawan Pada PT. Wom Finance Di Tenggarong 工作负荷和非物理工作环境对滕加拉PT. Wom Finance的员工倦怠的影响
Pub Date : 2020-12-24 DOI: 10.53640/JEMI.V20I2.819
Erna Putra Sari, Johansyah Johansyah
Abstract The purpose of this study was to determine whether the variable workload and non-physical work environment had a significant effect on employee burnout at PT. WOM. Finance in Tenggarong and to find out, of the two variables, which variable has the greatest influence on employee burnout at PT. WOM. Finance in Tenggarong. The results of the calculation of the F test, workload variables (X1) and non-physical work environment (X2) simultaneously affect employee burnout, so the first hypothesis accepted and proven to be true. From the two results of the partial correlation test, it can be seen that the value of the workload variable is the largest compared to the non-physical work environment variable, so the workload variable is The most dominant variable affects employee burnout. From this description, it can be concluded that the second hypothesis in this study is "That, the workload variable has the most dominant influence on employee burnout at PT. WOM. Finance in Tenggarong." accepted and proven to be true. The partial test results show that the workload and non-physical work environment variables have a positive and significant effect on employee burnout   Keywords: Workload, Non-physical Work Environment, Work Saturation
摘要:本研究的目的是确定可变工作量和非物理工作环境对PT. WOM员工职业倦怠是否有显著影响。并找出这两个变量中,哪个变量对PT. WOM的员工倦怠影响最大。登加荣的金融。F检验的计算结果表明,工作量变量(X1)和非物理工作环境(X2)同时影响员工的职业倦怠,因此第一个假设被接受并被证明是正确的。从偏相关检验的两个结果可以看出,相对于非物理工作环境变量,工作量变量的值最大,因此工作量变量是影响员工职业倦怠最主要的变量。由此可以得出,本研究的第二个假设是“工作量变量对PT. WOM员工职业倦怠的影响最为主导”。“登加荣的金融”被接受并证明是正确的。部分检验结果表明,工作量和非体力工作环境变量对员工倦怠有显著的正向影响。关键词:工作量,非体力工作环境,工作饱和
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引用次数: 1
Analisis Strategi Pemasaran Pada The Logoh Smoothies Cafe Di Tenggarong
Pub Date : 2020-12-24 DOI: 10.53640/JEMI.V20I2.802
Erwinsyah Erwinsyah, Dinda Rahmah Abni
Abstract : The purpose of this study is first to find out the right marketing strategy to be applied to The Logoh Smoothies Café. Second, to find out the position of The Logoh Smoothies Café in the SWOT diagram. The analytical tool used in this study is the SWOT method. The number of respondents in this study was 44 respondents. Based on the SWOT research that researchers have done at The Logoh Smoothies Café Tenggarong, the following conclusions can be obtained: (1) Calculation of (Strength) - (Weaknesses) = -0.773, meaning that The Logoh Smoothies cafe has a weakness greater than strength. (2) Calculation of (Opportunities) - (Threats) = 0.25, meaning that The Logoh Smoothies café has a greater chance of threats. From the SWOT matrix the position / strategy of The Logoh Smoothies Café is currently in the Turn Around strategy position located in quadrant III. The focus of the company's strategy is to support the Turn Around Strategy policy. Turn Around Strategy is a strategy that reverses negative trends now. The strategy that must be implemented is to take advantage of opportunities and minimize weakness / WO Strategy with the following policies: (1) Conducting product innovations and increasing menu variations, especially snacks / desert through the use of promotions on social media to increase buyer / community interest. (2) Optimizing promotions such as giving discounts on certain packages / hours / additional bonus promos / certain events to increase the number of buyers by maximizing promotions on social media. (3) Increasing supporting facilities through the addition of facilities such as café name signposts, wifi, and kitchen to attract buyers and increase sales.   Keywords: Strength, Weakness, Opportunity, Threat, SWOT Analysis, Turn Around Strategy
摘要:本研究的目的首先是找出适用于The Logoh Smoothies cafe的正确营销策略。其次,找出Logoh Smoothies cafe在SWOT图中的位置。本研究使用的分析工具是SWOT分析法。本研究的调查对象为44人。根据研究者在the Logoh Smoothies cafe Tenggarong所做的SWOT研究,可以得出以下结论:(1)计算(Strength) - (weakness) = -0.773,即the Logoh Smoothies cafe的劣势大于优势。(2)计算(机会)-(威胁)= 0.25,即Logoh Smoothies咖啡馆受到威胁的机会更大。从SWOT矩阵中,Logoh Smoothies cafe的位置/策略目前处于位于象限III的扭转战略位置。公司战略的重点是支持扭亏为盈战略政策。扭转战略是一种扭转消极趋势的战略。必须实施的策略是利用机会并通过以下政策最小化弱点/ WO策略:(1)进行产品创新并增加菜单变化,特别是通过使用社交媒体上的促销活动来增加买家/社区的兴趣。(2)优化促销活动,如对某些套餐/小时/额外奖励促销/某些活动给予折扣,通过最大化社交媒体上的促销活动来增加买家数量。(3)增加配套设施,增加咖啡厅名称指示牌、wifi、厨房等设施,吸引买家,增加销量。关键词:优势,劣势,机会,威胁,SWOT分析,扭亏为盈
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引用次数: 0
Analisis Perbandingan Keputusan Pembelian Produk Makeup Merek Wardah Dan Maybelline Ditinjau Dari Ekuitas Merek Pada Toko Redcanoeya Di Tenggarong 根据位于腾格龙的Redcanoeya杂货店的品牌权益,对Wardah和maybeline购买产品的比较进行了分析
Pub Date : 2020-06-08 DOI: 10.53640/JEMI.V20I1.761
Anggi Firdha Ayunir, Erwinsyah Erwinsyah, Sugeng Raharjo
This study aimed to analyze the influence of consumer purchase decision from the elements of brand equity. The data used is primary data. Respondents who are involved on this study were 122 respondents. While method used in this study is purposive sampling. The number of independent variables studied were 4 namely brand awareness, brand association, perceived quality, brand loyalty  and with  comparison variable namely purchase decision. Data collected by spreading questionnaire and data analysis method was done through wilcoxon signed rank test to knowing there is a difference or not between two paired dependent samples, Wardah and Maybelline. Based on the results of testing the first hypothesis regarding brand awareness the results were rejected with significant value 0,052, the second hypothesis regarding the perceived quality of the results is accepted with significant value 0,000, the third hypothesis regarding the brand association results is accepted with significant value 0,000, the fourth hypothesis regarding the brand loyalty is accepted with significant value 0,000 and the fifth hypothesis regarding the results of the purchase decision is accepted with significant value 0,000. Based on the results of comparison of purchasing decisions reviewed through brand equity, Maybelline has a high value more than Wardah. This is reinforced by the values described in the table of wilcoxon signed rank test.Keywords : Brand Awareness, Brand Association, Perceived Quality, Brand Loyalty and Purchase Decision.
本研究旨在从品牌资产要素分析消费者购买决策的影响。使用的数据为原始数据。参与这项研究的受访者有122人。而本研究采用的方法是有目的抽样。自变量为品牌意识、品牌联想、感知质量、品牌忠诚度4个,比较变量为购买决策。采用问卷调查法和数据分析法收集的数据,通过wilcoxon sign rank检验,了解华达(Wardah)和美宝莲(Maybelline)两个成对依赖样本之间是否存在差异。基于测试关于品牌意识的第一个假设的结果被拒绝,显著值为0,052,关于结果的感知质量的第二个假设被接受,显著值为0,000,关于品牌联想结果的第三个假设被接受,显著值为0,000。关于品牌忠诚度的第四个假设被接受,显著值为0000;关于购买决策结果的第五个假设被接受,显著值为0000。通过品牌资产审查的采购决策对比结果显示,美宝莲的价值高于华达。wilcoxon符号秩检验表中描述的值加强了这一点。关键词:品牌意识、品牌联想、感知质量、品牌忠诚与购买决策。
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引用次数: 1
Analisis Kinerja Keuangan Berdasarkan Return On Investment Dengan Metode Du Pont Pada Koperasi Tirta Mahakam Cabang Tenggarong 基于投资回报率和杜邦合作社雇员腾格里腾支行项目的Du Pont方法进行财务绩效分析
Pub Date : 2020-06-08 DOI: 10.53640/JEMI.V20I1.760
Nur Annisa, Yonathan Palinggi, Kartina Eka Ningsih
Analisis keuangan dengan menggunakan Du Pont System sebagai dasar dalam menilai kinerja keuangan pada Koperasi Tirta Mahakam Cabang Tenggarong, Du Pont System merupakan alat ukur kinerja keuangan yang menyeluruh, karena mampu secara langsung menguraikan dua laporan pokok dari laporan keuangan Neraca dan Laba Rugi. Dengan analisisi Du Pont System ini dapat menjelaskan bagaimana kinerja keuangan perusahaan dan mengetahui faktor-faktor yang menyebabkan terjadinya peningkatan dan penurunan kinerja perusahaan. Oleh karena itu peneliti ingin meneliti bagaimana kinerja keuangan Koperasi Tirta Mahakam Cabang Tenggarong dan faktor-faktor yang menyebabkan kecenderungan penurunan Return On Investment (ROI), dan Net Profit Margin (NPM), dan Total Asset TurnOver (TATO). Tehnik pengumpulan data dilakukan dengan cara observasi dan dokumentasi. Hasil penelitian adalah menunjukankan kinerja keuanagn Koperasi Tirta Mahakam Cabang Tenggarong yang dihitung dengan menggunakan analisis Du Pont System belum cukup baik, karena nilai ROI yang mengalami penurunan pada tahun 2017 dibandingkan tahun 2016. Hal ini disebabkan karena penurunan nilai Laba Bersih.
利用杜邦系统为合作社的财务工作原理进行评估的基础,杜邦系统是一个全面的衡量财务表现的工具,因为它能够直接概述资产负债表和损益表的两份基本报告。杜邦系统的分析人士可以解释公司的财务表现,并了解导致公司业绩上升和下降的因素。因此,研究人员希望研究合作企业企业中间商的财务表现如何以及导致投资回报率、营利性营利性(NPM)和总资产回报率(纹身)的因素。数据收集技术是通过观察和记录来完成的。研究结果显示,使用Du Pont系统分析来计算出合作企业的工作业绩还不够好,因为ROI的成绩在2017年比2016年下降。这是由于净利润价值下降造成的。
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引用次数: 0
Pengaruh Pengalaman Kerja, Motivasi Kerja Dan Lingkungan Kerja Terhadap Kinerja Satgas Gerdema Pada Dinas Pemberdayaan Masyarakat Dan Desa Kabupaten Malinau 工作经验、工作动机和环境对马林诺区社区和村庄赋权服务工作组葛德马的表现的影响
Pub Date : 2020-06-08 DOI: 10.53640/JEMI.V20I1.763
Oktrianus Charles, Alston Millan, Johni Balang
The purpose of this study was to determine the effect of work experience, work motivation and work environment on the performance of the Gerdema task force. In this study data were collected by interview, observation and questionnaire on 50 respondents. The analysis used includes test data instruments (validity test and reliability test), multiple linear regression analysis, classic assumption test (normality test, multicollinearity test, heteroscedasticity test), and hypothesis testing (f test, t test, coefficient of determination). From the results of the analysis using regression, it can be seen that the variables of work experience, work motivation and work environment all have a positive influence on the performance of the Gerdema task force. From the t-test results obtained from work experience, work motivation and work environment, all have a significant influence on the performance of the Gerdema task force. Keywords: work experience, work motivation, work environment, performance, Gerdema 
本研究的目的是确定工作经验、工作动机和工作环境对Gerdema工作队绩效的影响。本研究采用访谈法、观察法和问卷调查法对50名调查对象进行资料收集。使用的分析包括检验数据工具(效度检验和信度检验)、多元线性回归分析、经典假设检验(正态性检验、多重共线性检验、异方差检验)和假设检验(f检验、t检验、决定系数)。从回归分析的结果可以看出,工作经验、工作动机和工作环境这三个变量对Gerdema工作队的绩效都有积极的影响。从工作经验、工作动机和工作环境得到的t检验结果来看,它们都对Gerdema工作组的绩效有显著影响。关键词:工作经验,工作动机,工作环境,绩效,Gerdema
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引用次数: 1
Pengaruh Budaya Organisasi Dan Kepuasan Kerja Terhadap Turnover Intentions Karyawan Pada PT.Niagamas Gemilang Di Kecamatan Loa Kulu Kabupaten Kutai Kartanegara
Pub Date : 2020-06-08 DOI: 10.53640/JEMI.V20I1.762
N. Sari, Rina Angelina, Idham Idham
 The object of this research was carried out at PT. Niagamas Gemilang is a growing Foreign Investment Company in the field of Oil Palm Plantation with the Manager Mr. Haribuang Senobroto having the address at Sungai Payang Village, Loa Kulu District, Kutai Kartanegara Regency, 17 Rt.10 with a total number of 1,405 employees. The purpose of this study is to Know, Are Organizational Culture Variables and Job Satisfaction Influence Simultaneously Against Turnover Intentions of Employee Employees at PT. Niagamas Gemilang In Loa Kulu Subdistrict, Kutai Kartanegara Regency, To Know, Are Organizational Culture Variables And Job Satisfaction Partially Influence On Turnover Intentions Of Employees At PT. Niagamas Gemilang in Loa Kulu Subdistrict, Kutai Kartanegara Regency and To Know, From the two variables, which variable has the most dominant influence on Turnover Intentions of Employees at PT. Niagamas Gemilang in Loa Kulu District, Kutai Kartanegara Regency.A population of 132 people and a sample of 66 employees.The first hypothesis which states "That, Organizational Culture Variables and Job Satisfaction Influence Simultaneously Against the Desire to Switch Employees at PT. Niagamas Gemilang in Loa Kulu Subdistrict, Kutai Kartanegara Regency "was accepted and proven true. The second hypothesis states that, Organizational Culture Variables Influentially Influence the Desire to Change Employees at PT. Niagamas Gemilang in Loa Kulu Subdistrict, Kutai Kartanegara Regency was accepted and proved to be true. The second hypothesis states "That, Variable Job Satisfaction Partially Influences the Desire to Change Employees at PT. Niagamas Gemilang in Loa Kulu Subdistrict, Kutai Kartanegara Regency "was accepted and proven true. The third hypothesis in this study "That, Organizational Culture variables have the most dominant influence on the desire to move employees at PT. Niagamas Gemilang in Loa Kulu Subdistrict, Kutai Kartanegara Regency "was accepted and proven true. Keywords: Organizational Culture, Job Satisfaction, Turnover Intentions
本研究的对象是在PT. Niagamas Gemilang进行的。Niagamas Gemilang是一家正在发展的外国投资公司,在油棕种植园领域,经理Haribuang Senobroto先生的地址是Sungai Payang村,Loa Kulu区,Kutai Kartanegara Regency, 17 r10,共有1,405名员工。本研究的目的是了解,组织文化变量和工作满意度是否同时影响PT员工的离职意向。库泰卡尔塔尼加拉县罗阿库鲁街道Niagamas Gemilang公司,了解,组织文化变量和工作满意度是否部分影响PT员工的离职意向。库泰卡尔塔尼加拉县罗阿库鲁街道Niagamas Gemilang公司和了解,从这两个变量,哪个变量对库泰市罗阿库鲁区Niagamas Gemilang PT员工离职意向的影响最为显著?132个人和66名员工的样本。第一个假设“组织文化变量和工作满意度同时影响Kutai Kartanegara Regency Loa Kulu街道的Niagamas Gemilang PT.员工跳槽意愿”被接受并证明是正确的。第二个假设认为,“组织文化变量影响着Kutai Kartanegara Regency Loa Kulu街道的PT. Niagamas Gemilang员工的改变意愿”被接受并证明是正确的。第二个假设认为,“可变的工作满意度部分影响了Kutai Kartanegara Regency Loa Kulu街道的PT. Niagamas Gemilang员工的改变愿望”被接受并证明是正确的。本研究的第三个假设“在Kutai Kartanegara Regency Loa Kulu Subdistrict的PT. Niagamas Gemilang,组织文化变量对员工调动意愿的影响最为主导”被接受并证明是正确的。关键词:组织文化,工作满意度,离职意向
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引用次数: 0
Pengaruh Brand Image Terhadap Keputusan Penggunaan Kartu Halo Di Tenggarong 品牌形象对腾格里使用光卡的决定的影响
Pub Date : 2020-06-08 DOI: 10.53640/jemi.v20i1.765
Ahmatang Ahmatang
Along with the competition in electronics industries celuler card, has developed so rapidly. Companies use a variety of strategies to win and retain customers, one of which by creating a strong brand image to be the top of mind in the hearts of the customers. This research is to examine the effect of the brand image for the customer in choosing the HALO Card at the Tenggarong . The data of the research was obtained by observing, interviewing, and also spreading out the questionnaire to the respondent. By utilizing the test of multiplied linear regression, the research designates that the image of producer, image of consumer and the image of product variables have significan effect to choose HALO Tenggarong. Based on the result of the linear regression test, it is known that the most significant variables effect the costumer to choose the HALO Card is the image of consumer variable. It is due to the highest beta and also the lowest probability value among other variables. From the test Partial and simultan, the research proves that all of brand image variables (image of producer, image of consumer, and image of product) have the positif and significant effect the costumer decision to choose HALO card. Keywords: image of producer, image of consumer, image of product, customer decision
随着电子行业的竞争日趋激烈,蜂窝卡得到了迅速的发展。企业采用多种策略来赢得和留住客户,其中一种策略是创造一个强大的品牌形象,使其成为客户心中的头等大事。本研究旨在检验品牌形象对顾客在腾加荣酒店选择HALO卡的影响。本研究的数据是通过观察、访谈和向受访者发放问卷来获得的。利用乘法线性回归检验,研究发现生产者形象、消费者形象和产品形象三个变量对HALO腾加荣的选择有显著影响。根据线性回归检验的结果可知,影响消费者选择HALO卡的最显著变量是消费者的形象变量。这是因为在其他变量中,贝塔值最高,概率值也最低。本研究从局部和同步的测试中,证明了品牌形象变量(生产者形象、消费者形象和产品形象)对消费者选择HALO卡的决策具有正显著的影响。关键词:生产者形象;消费者形象;产品形象
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引用次数: 2
Pengaruh Exterior, General Interior, Store Layout Dan Interior Display Terhadap Minat Beli Konsumen Pada Toko Agung Jaya Elektronik Di Tenggarong
Pub Date : 2020-01-31 DOI: 10.53640/jemi.v15i1.398
Awang Yacoube Luthman
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引用次数: 0
Analisis Strategi Pemasaran Jasa Pembiayaan Pada PT Federal International Finance (FIF) Cabang Tenggarong
Pub Date : 2019-12-15 DOI: 10.53640/jemi.v19i2.722
N. Sari, S. Susanti
Abstract :               The purpose of this study was to formulate the right marketing strategy for FIF Tenggarong Branch in the face of business competition using SWOT analysis. Respondents in this study amounted to 33 people consisting of 28 customers and 5 employees.The results of this study indicate that (1) Based on the calculation of (Strenght) - (Weaknesses), the internal value of the factor is 0.476 which means that the FIF Tenggarong Branch has greater strength than weakness, (2) Based on Opportunities - (Threats) obtained external factors of 1,569 which means that FIF Tenggarong Branch has a greater chance of threats, (3) Based on the SWOT matrix obtained the position / strategy of FIF Tenggarong Branch is currently in an aggressive strategy position (Growth oriented strategy) located in quadrant I where this position is a very favorable position for the Tenggarong Branch of FIF in managing the strengths and opportunities owned, in terms of internal and external.The strategy that must be implemented is to support an aggressive growth policy (Growth Oriented Strategy). Keywords: marketing strategy, SWOT analysis
摘要:本研究的目的是运用SWOT分析法,为FIF腾加荣分公司在商业竞争中制定正确的营销策略。本次研究的调查对象共33人,包括28名客户和5名员工。本研究结果表明:(1)根据(优势)-(劣势)的计算,该因子的内部值为0.476,即FIF腾格荣分公司的优势大于劣势;(2)根据机会-(威胁)得到的外部因子为1569,即FIF腾格荣分公司面临威胁的机会更大;(3)根据所得的SWOT矩阵,FIF腾格荣分公司目前处于第一象限的积极战略位置(Growth oriented strategy),该位置对于FIF腾格荣分公司在管理内部和外部的优势和机会方面处于非常有利的位置。必须实施的战略是支持积极的增长政策(增长导向战略)。关键词:营销策略,SWOT分析
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引用次数: 0
期刊
Jurnal Ekonomi &amp; Manajemen Indonesia
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