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Introduction au numéro thématique - Changements et interventions organisationnelles 专题介绍--组织变革与干预
Pub Date : 2024-04-09 DOI: 10.7202/1110523ar
P. Denis, M. Cossette, N. Lemieux, Kathleen Bentein
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引用次数: 0
Cartes conceptuelles des facteurs critiques à la transition vers des espaces ouverts et flexibles sur la performance et le bien-être 向开放式灵活空间过渡对绩效和福祉的关键因素概念图
Pub Date : 2024-04-09 DOI: 10.7202/1110525ar
Marie-Élaine Pelletier, C. Bareil
Many organizations are considering reconfiguring their workspaces to optimize them. While studies (Brunia et al., 2016; Dunford et al., 2013; Hoendenvanger et al., 2016) on open and flexible spaces tend to show mixed results, it is important to consider experimenting and transitioning to these new spaces so that they best meet the needs of the change recipients and the organization. A pilot project was built for recipients to experiment with new spaces. A support team followed 15 cohorts of about 15 people for two to three months each, over three years. Exploratory action research in a university setting made it possible to collect qualitative data from weekly follow-up meetings, a survey, and videotaped statements. Concept maps created (Davies, 2011) from 260 verbatim excerpts illustrate the hierarchical relationships between critical factors and their psychosocial effects. The results show three critical factors. The diversity and flexibility of the layouts facilitated adaptation and created a sense of increased performance by meeting the needs for focus, privacy, and teamwork. Physical proximity contributed to increased social interaction and accessibility to colleagues and managers, leading to collaboration and a sense of well-being. Change management fostered the perception of organizational support and spatial appropriation. Change management practitioners and leaders might consider a transition period of a few months for learning and monitoring of recipient groups before final decisions are made. The results obtained need to be contextualized and could vary by type of position. The effects of these spaces in the long term and consideration of tasks performed during the days spent in the office would be interesting leads for future studies.
许多组织都在考虑重新配置工作空间,以优化它们。虽然有关开放和灵活空间的研究(Brunia 等人,2016 年;Dunford 等人,2013 年;Hoendenvanger 等人,2016 年)往往显示出好坏参半的结果,但重要的是要考虑试验和过渡到这些新空间,以便它们能最好地满足变革接受者和组织的需求。我们开展了一个试点项目,让接受者尝试使用新空间。在三年时间里,一个支持团队对 15 个组别(每组约 15 人)进行了 2 至 3 个月的跟踪。在大学环境中开展探索性行动研究,可以从每周的跟进会议、调查和录制的陈述中收集定性数据。根据 260 份逐字摘录绘制的概念图(Davies,2011 年)说明了关键因素及其社会心理影响之间的层次关系。结果显示了三个关键因素。布局的多样性和灵活性促进了适应性,并通过满足专注、隐私和团队合作的需求,创造了一种提高绩效的感觉。地理位置上的接近有助于增加与同事和管理人员的社交互动和接触,从而促进协作和幸福感。变革管理促进了对组织支持和空间占用的感知。变革管理的实践者和领导者可以考虑在做出最终决定之前,给受援群体几个月的学习和监督过渡期。所取得的结果需要根据具体情况而定,并可能因职位类型而异。这些空间的长期影响以及对在办公室度过的日子里所执行的任务的考虑,将是未来研究的有趣线索。
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引用次数: 0
Sexisme bienveillant en entreprise : perceptions, impacts sur les projections de carrière et stratégies d’adaptation 工作场所的善意性别歧视:看法、对职业预测的影响和应对策略
Pub Date : 2024-04-09 DOI: 10.7202/1110527ar
Marine Willeput, Caroline Closon
The workplace is not free from gender bias. In recent years, efforts to eradicate gender-based discriminatory behaviours at work have emerged (EIGE, 2021). However, a form of sexism still seems to be accepted because of its subjectively positive dimension: benevolent sexism (Glick & Fiske, 1996). This qualitative study examines the perception of benevolent sexism among female civil engineers, its potential impact on their career projections, and the strategies used to cope with benevolent sexist micro-aggressions. Semi-directed interviews were conducted with seven female civil engineer participants. The interviews were then analysed according to the steps of the interpretative phenomenological analysis method (Smith, 1996), combining a vertical and a horizontal analysis. Our results show a low perception of benevolent sexism by the participants interviewed and a very limited effective impact on their career projections. Seven coping strategies emerged from the interviews: confronting, desensitizing, recontextualizing, seeking support, refocusing, taking collective action, and leaving the company. The results obtained in this research can be explained by a habituation to sexist behaviours during studies in a predominantly male field, the importance of the contextual elements, particularly the high rate of employability of these women, and the potential effectiveness of the coping strategies implemented. Two main purposes were identified in these coping strategies: acting directly on perpetrators in order to decrease discrimination frequency and intensity (resistance), and reducing the impact of sexist behaviours on the target without affecting perpetrators (resignation).
工作场所并非没有性别偏见。近年来,人们开始努力消除工作中基于性别的歧视行为(EIGE,2021 年)。然而,一种性别歧视形式似乎仍被接受,因为它具有主观积极的一面:仁慈的性别歧视(Glick & Fiske, 1996)。本定性研究探讨了女性土木工程师对善意性别歧视的看法、善意性别歧视对其职业前景的潜在影响,以及应对善意性别歧视微小侵害的策略。研究人员对七名女性土木工程师进行了半定向访谈。然后按照解释性现象分析法(Smith,1996 年)的步骤,结合纵向和横向分析对访谈进行了分析。结果显示,受访者对善意的性别歧视的感知较低,对其职业预测的有效影响非常有限。从访谈中得出了七种应对策略:面对、脱敏、重新语境化、寻求支持、重新聚焦、采取集体行动和离开公司。本研究取得的结果可以解释为:在男性占主导地位的领域学习期间对性别歧视行为的习惯化;背景因素的重要性,特别是这些女性的高就业率;以及所实施的应对策略的潜在有效性。这些应对策略有两个主要目的:直接对施暴者采取行动,以减少歧视的频率和强度(抵制),以及在不影响施暴者的情况下减少性别歧视行为对目标的影响(逆来顺受)。
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引用次数: 0
Le changement diversité comme réalité organisationnelle au Québec : étude exploratoire sur les déclencheurs et les particularités 作为魁北克组织现实的多样性变化:对触发因素和具体特征的探索性研究
Pub Date : 2024-04-09 DOI: 10.7202/1110526ar
Mouna Lachegar, N. Lemieux
Diversity management has become increasingly important. It refers to a set of activities designed to respond effectively to a diverse workforce, involving both the fight against discrimination and the valorization of differences as well as the unification of a diverse collective. Reflecting a demographic, sociological, and ideological reality, the consideration of diversity in organizations leads to a rethinking of certain managerial practices and entails fundamental transformations of the organization which leads to it being considered as a change in itself. If each organizational change seems different from the others, the consideration of diversity in organizations is no exception. It is described as a unique case of organizational change, whose process is both complex and dynamic, and is also described as permanent, non-linear, and multi-level. The objective of this exploratory research is to understand the approaches to change related to diversity taken by some organizations in Québec. This qualitative research is based on a sample of nine cases. The data collected from diversity consultants was analyzed with the Nvivo software. This research made it possible to identify a set of triggers for diversity change (i.e. internal and external environmental factors of an ethical, strategic, and legal nature) while emphasizing certain distinctive elements of this particular change (i.e. nature of the change processes and the logic of imposition). A discussion is presented on the relevance of a mixed change that reflects a dynamic and complex aspect instead of a static and linear approach. It shows a co-construction approach that underpins a cultural and global change consisting of an accumulation of micro-changes taking place at a rather slow pace.
多元化管理变得越来越重要。它指的是一系列旨在有效应对多样化劳动力的活动,包括反对歧视、重视差异以及统一多样化集体。对组织多样性的考虑反映了人口、社会学和意识形态的现实,导致对某些管理做法的重新思考,并引起组织的根本性变革,从而使组织本身被视为一种变革。如果说每一次组织变革似乎都与其他变革不同,那么对组织多样性的思考也不例外。它被描述为一种独特的组织变革,其过程既复杂又动态,还被描述为永久性、非线性和多层次的。这项探索性研究的目的是了解魁北克省一些组织所采取的与多样性相关的变革方法。这项定性研究以九个案例为样本。通过 Nvivo 软件对从多样性顾问那里收集到的数据进行了分析。通过这项研究,我们确定了多样性变革的一系列触发因素(即道德、战略和法律性质的内部和外部环境因素),同时强调了这种特殊变革的某些独特要素(即变革过程的性质和实施逻辑)。本文讨论了混合变革的相关性,它反映了动态和复杂的方面,而不是静态和线性的方法。它显示了一种共同建设的方法,这种方法是文化和全球变革的基础,包括以相当缓慢的速度进行的微观变革的积累。
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引用次数: 0
La gestion paradoxale ou l’art de concilier changements délibérés et changements émergents 自相矛盾的管理或协调蓄意变革和突发变革的艺术
Pub Date : 2024-04-09 DOI: 10.7202/1110524ar
Nadia Girard
The paradoxical approach is attracting increasing attention in management, not least because it seems suited to the turbulent, multidimensional reality of contemporary organizations. Paradox involves the coexistence of apparent contradictions in situations where opposing elements are all important, and choosing between them is not an option (Lewis and Smith, 2023). Consistent with the principles of grounded theorizing methodology, the proposed model is based on the experiences of managers who value their employees' initiative-taking. The simultaneous process of data collection and analysis was based on 21 interviews with managers from five different organizations, 76 hours of observation of management committees and four focus groups. We found that the intention to develop the ability to act (DAA) (i.e. a process that values initiative-taking by focusing on the actualization of skills) can make certain paradoxical tensions salient. More specifically, we have documented four pairs of paradoxical tensions linked to DAA: anticipation/reaction, control/autonomy, collective/individual, and stability/change. In an attempt to understand how managers cope with these tensions, we listed 16 managerial actions grouped on to four axes: alignment, empowerment, buy-in and evolution. In-depth analysis of the four pairs of tensions revealed that each has a deliberate and an emergent pole. The deliberate perspective refers to an articulated intention with a certain level of precision, control mechanisms, and collective agreement, while the emergent perspective is characterized by an absence of prior intention, openness, and responsiveness. Deliberate and emergent poles thus interact to create a constructive tension that makes the organization less vulnerable to extremes (i.e. polarization). We propose that these paradoxical tensions are interdependent, generating a dynamic equilibrium that leads to organizational evolution.
悖论方法在管理学中越来越受到关注,主要是因为它似乎适合当代组织动荡、多维的现实。悖论是指在对立元素都很重要的情况下,明显的矛盾共存,而在它们之间做出选择是不可能的(刘易斯和史密斯,2023 年)。根据基础理论方法论的原则,所提出的模型是以重视员工主动性的管理者的经验为基础的。数据收集和分析的同步过程基于对来自五个不同组织的管理人员进行的 21 次访谈、对管理委员会进行的 76 个小时的观察以及四个焦点小组。我们发现,培养行动能力(DAA)的意图(即通过注重技能的实现来重视主动性的过程)会使某些矛盾的张力变得突出。更具体地说,我们记录了四对与发展行动能力相关的矛盾张力:预期/反应、控制/自主、集体/个人以及稳定/变化。为了了解管理者如何应对这些紧张关系,我们列出了 16 项管理行动,并将其归纳为四个轴心:协调、授权、买进和进化。对这四对紧张关系的深入分析表明,每一种紧张关系都有一个刻意的和突发的两极。慎重视角指的是具有一定精确度的明确意图、控制机制和集体协议,而新兴视角的特点则是缺乏事先意图、开放性和响应性。因此,有意和突发两极相互作用,形成一种建设性的张力,使组织不那么容易走向极端(即两极分化)。我们认为,这些矛盾的张力是相互依存的,从而产生了一种动态平衡,导致了组织的进化。
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引用次数: 0
Prévenir les consommations de substances psychoactives par l’intervention en milieu de travail 通过工作场所干预预防精神活性物质的使用
Pub Date : 2024-04-09 DOI: 10.7202/1110528ar
Sami Fettah, G. Valléry
In a society where workers are using psychoactive substances in their workplace, what type of prevention can we propose in order to limit the risks? The aim of this research is to contribute to the improvement of current prevention systems. This work is grounded within an Inter-company Occupational Health and Prevention Service (IOHPS). Data were collected during four prevention interventions in companies affiliated with the service. These interventions were documented to assist in the development of new collective and primary prevention approaches for substance use in the workplace. Developing preventive actions in the workplace requires collective and multidisciplinary collaboration between occupational health professionals and company stakeholders. Based on studies conducted on the analysis of mental health interventions in the workplace, our results confirmed the importance of the five essential conditions that facilitate the development of actions highlighted by Rouat (Rouat, 2010; Rouat et al., 2021). They also identified two additional conditions: the establishment of a common set of representations and the preexistence of a framework that facilitates prevention. We have identified a set of factors that can constrain these interventions. Thus, performance-driven approaches to occupational health, lack of support in implementing interdisciplinary projects, or the digitalization of relationships between occupational health stakeholders can influence the success of substance use prevention projects. Given that addictive behaviours intersect personal and professional spheres, we emphasize the importance of applying occupational and organizational psychology principles in this area of intervention.
在一个工人在工作场所使用精神活性物质的社会里,我们可以提出什么样的预防措施来限制风险?这项研究的目的是为改善目前的预防系统做出贡献。这项工作以公司间职业健康和预防服务(IOHPS)为基础。在该服务下属公司的四次预防干预中收集了数据。对这些干预措施进行了记录,以协助针对工作场所药物使用问题开发新的集体和初级预防方法。在工作场所开展预防行动需要职业健康专业人员和公司利益相关者之间的集体和多学科合作。基于对工作场所心理健康干预措施的分析研究,我们的研究结果证实了鲁阿特(Rouat,2010 年;鲁阿特等人,2021 年)强调的促进行动发展的五个基本条件的重要性。他们还确定了另外两个条件:建立一套共同的表征和预先存在一个有利于预防的框架。我们发现了一系列可能制约这些干预措施的因素。因此,以绩效为导向的职业健康方法、在实施跨学科项目时缺乏支持,或职业健康利益相关者之间关系的数字化,都会影响药物使用预防项目的成功。鉴于成瘾行为与个人和职业领域相互交叉,我们强调在这一干预领域应用职业和组织心理学原则的重要性。
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引用次数: 0
Dans quelles conditions la flexibilité cognitive contribue-t-elle plus à la performance adaptative ? 在什么情况下,认知灵活性更有助于提高适应能力?
Pub Date : 2024-04-09 DOI: 10.7202/1110529ar
Samuel Ouellette, Vincent Roberge, J. Boudrias
Adaptive performance (AP) represents the worker's ability to adapt their behaviours to changing job circumstances. An antecedent of AP would be the cognitive flexibility (CF) of employees. However, the strength of the relationship between these variables fluctuates empirically, suggesting the involvement of moderators such as knowledge work (KW). This study tested whether CF contributes more to AP in the presence of high versus low KW perceived demands. The results (n = 674) indicate that CF is related to AP and that, contrary to our hypothesis, KW does not moderate this relationship. However, an exploratory analysis of objective occupational job requirements reveals a more complex pattern of results: the relation between CF and AP depends on the interaction between the requirements of knowledge and the requirements of autonomy. Further, we found that CF contributes less to AP in jobs with higher social demands.
适应性绩效(AP)是指员工根据不断变化的工作环境调整自身行为的能力。员工的认知灵活性(CF)是适应性绩效的先决条件。然而,这些变量之间的关系强度在经验上并不稳定,这表明有知识工作(KW)等调节因素的参与。本研究测试了在知识工作感知需求高与低的情况下,CF 对 AP 的贡献是否更大。结果(n = 674)表明,CF 与 AP 有关,而与我们的假设相反,KW 并没有调节这种关系。然而,对客观职业工作要求的探索性分析揭示了一种更为复杂的结果模式:CF 与 AP 之间的关系取决于知识要求与自主要求之间的相互作用。此外,我们还发现,在社会要求较高的工作中,CF 对 AP 的贡献较小。
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引用次数: 0
L’effet de retest du facteur g en sélection du personnel 人才选拔中 g 因素的复试效应
Pub Date : 2022-06-22 DOI: 10.7202/1089953ar
P. Denis, A. N. Stamate, M. Cossette
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引用次数: 0
Le rôle modérateur de l’échange leader-membre pour protéger le potentiel d’implication au travail en présence de stresseurs 领导者与成员之间的交流在压力下保护工作参与潜力方面的调节作用
Pub Date : 2022-06-22 DOI: 10.7202/1089954ar
Myriam H. Bergeron, F. Montani
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引用次数: 0
Trois approches d’apprentissage collaboratif dans l’action pour soutenir le développement du leadership 支持领导力发展的三种协作学习方法
Pub Date : 2015-11-30 DOI: 10.7202/1095989ar
C. Baron, L. Baron
En cette ere de complexite et de changements acceleres, la survie et le developpement des organisations semblent reposer sur leurs capacites a apprendre et a innover (Heifetz, Grashow & Linsky, 2009). Cet article presente trois approches d’apprentissage collaboratif dans l’action qui permettent a des professionnels, a des gestionnaires et a des dirigeants de se developper professionnellement tout en contribuant au developpement de leur organisation. Favorisant un leadership plus efficient, efficace ou legitime, ces approches ne repondent toutefois pas toutes aux memes besoins et presupposent des conditions de succes particulieres.
在这个复杂和快速变化的时代,组织的生存和发展似乎依赖于他们的学习和创新能力(Heifetz, Grashow & Linsky, 2009)。本文介绍了三种协作学习方法,使专业人士、管理者和领导者能够在为组织发展做出贡献的同时获得专业发展。然而,并非所有这些方法都能满足相同的需求,并为成功设定了特定的条件。
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引用次数: 2
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Humain et Organisation
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