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Perceptions of artificial intelligence in healthcare: a qualitative study among healthcare professionals in Jordan. 对医疗保健中人工智能的看法:约旦医疗保健专业人员的定性研究。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001093
Ahmad F Klaib, Tasneem N AlHosanie, Ladees W Mahadin, Enas J Altatar

Purpose: While there are studies on this topic, there may be a relative scarcity of research focusing on specific regions, such as Jordan. So, this study aims to gather insights from healthcare providers in Jordan concerning the advantages of integrating artificial intelligence (AI) into practices, their perspectives on AI applications in healthcare, and their views on the future role of AI in replacing key tasks within health services.

Method: An online questionnaire was used to collect data on demographics, attitudes towards using AI for tasks and opinions on the benefits of AI adoption among healthcare professionals. For healthcare professionals with restricted internet access or older people, soft copies of the questionnaire were provided to them, and then their responses were collected. A one way analysis of variance (ANOVA) was used to determine the associations between the determinants and the outcomes. Any test with a p value ≤0.05 was considered significant.

Results: A total of 612 healthcare professionals participated in the survey, with females comprising a majority of respondents (52.8%). The majority of respondents showed optimism about AI's potential to improve and revolutionise the field, although there were concerns about AI replacing human roles. Generally, physical therapists, medical researchers and pharmacists displayed openness to incorporating AI into their work routines. Younger individuals aged <40 seemed accepting of AI in the domain. A significant portion of participants believed that AI could negatively impact job opportunities.

Conclusion: To conclude, the results of this study suggest that healthcare professionals, in Jordan, hold receptive views on incorporating AI in the medical field, similar to their counterparts in developed nations. However, there is a concern about the implications of AI on job stability and potential replacements.

目的:虽然有关于这一主题的研究,但针对特定地区(如约旦)的研究可能相对缺乏。因此,本研究旨在收集约旦医疗保健提供者关于将人工智能(AI)整合到实践中的优势的见解,他们对AI在医疗保健中的应用的看法,以及他们对AI在取代医疗服务中关键任务的未来作用的看法。方法:采用在线问卷收集医疗保健专业人员的人口统计数据、对使用人工智能完成任务的态度以及对采用人工智能的好处的意见。对于上网受限的医疗保健专业人员或老年人,向他们提供调查问卷的软副本,然后收集他们的回答。采用单向方差分析(ANOVA)来确定决定因素与结果之间的关系。任何p值≤0.05被认为是显著的的试验。结果:共有612名医护专业人员参与了调查,其中女性占大多数(52.8%)。大多数受访者对人工智能改善和革新该领域的潜力表示乐观,尽管有人担心人工智能会取代人类的角色。一般来说,物理治疗师、医学研究人员和药剂师对将人工智能纳入他们的工作流程持开放态度。结论:总而言之,本研究的结果表明,约旦的医疗保健专业人员对将人工智能纳入医疗领域持接受态度,与发达国家的同行类似。然而,人们担心人工智能对工作稳定性和潜在替代的影响。
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引用次数: 0
Importance of modern bedside manners. 现代床边礼仪的重要性。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001113
Rakesh Patel, Elizabeth Wyse

A doctor's ability to demonstrate compassion and empathy-the essence of bedside manners-remains as crucial today as ever. Yet modern medical training does not prepare doctors to meet the social and emotional demands of a rapidly changing clinical environment. Prompted by Debrett's reframing of 'modern manners', the authors explore how social protocols for manners apply in the healthcare setting. They identify three key areas where better etiquette could make a tangible difference for patients and carers: digital communication, day-to-day interactions on wards, authentically apologising. They note that graduating healthcare professionals often lack structured guidance on sustaining face-to-face empathy in an increasingly digital world. Similarly, small acts of politeness and genuine acknowledgement of a patient's reality during day-to-day interaction (such as timely updates or warm personal greetings) can significantly defuse anxiety. They also point out that a well-placed, heartfelt apology can restore trust when things go wrong, a skill rarely discussed in formal training. The authors argue that embedding these simple, modern manners into everyday practice is not just an optional extra; it is a vital professional competency. By explicitly teaching and modelling interpersonal skills alongside clinical or technical training, they suggest medical educators can better equip the next generation to address patients' emotional needs and enhance the overall care experience.

医生表现出同情心和同理心的能力——这是医患关系的本质——在今天依然至关重要。然而,现代医学培训并没有使医生做好准备,以满足快速变化的临床环境的社会和情感需求。在德布雷特对“现代礼仪”的重构的推动下,作者探索了礼仪的社会协议如何在医疗保健环境中应用。他们指出,在三个关键领域,更好的礼仪可以为病人和护理人员带来切实的改变:数字交流、病房内的日常互动、真诚的道歉。他们指出,在一个日益数字化的世界里,即将毕业的医疗专业人士往往缺乏关于如何保持面对面同理心的结构化指导。同样,在日常互动中,礼貌的小举动和对病人现实的真诚承认(如及时更新或温暖的个人问候)可以显著缓解焦虑。他们还指出,当事情出错时,恰当的、发自内心的道歉可以恢复信任,这是在正式培训中很少讨论的技巧。两位作者认为,将这些简单的现代礼仪融入日常实践中,并不是一种可有可无的额外行为;这是一项至关重要的专业能力。他们建议,通过在临床或技术培训的同时明确地教授和示范人际交往技巧,医学教育者可以更好地装备下一代,以解决患者的情感需求,并提高整体护理体验。
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引用次数: 0
Impact of humble leadership on attitudes to error disclosure: the mediating role of psychological safety and safety climate in Australian veterinary practices. 谦逊的领导对错误披露态度的影响:心理安全和安全气候在澳大利亚兽医实践中的中介作用。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001149
Luiz C P Santos, Wendy Goodwin, Michelle McArthur

Background: Medical errors, while prominent in healthcare as one of the leading causes of mortality, remain a relatively unexplored area in veterinary medicine. The nature and frequency of such errors in this field are rarely reported or discussed, presenting a significant gap in understanding and improvement of veterinary practices. It is in this context that the importance of leadership styles emerge. Humble leadership involves acknowledging one's own limitations, actively seeking feedback and learning from it, and appreciating others' strengths and contributions. Such a leadership style has been linked to increased openness and error disclosure in various fields - a crucial step in mitigating medical errors.

Purpose: This study investigates the association between humble leadership and error disclosure in veterinary medicine, with a particular focus on the mediating role of psychological safety and safety climate.

Methods: A total of 669 responses were collected from veterinary staff across Australia to analyse the impact of leadership style on error disclosure. Model 4 of Hayes' PROCESS macro in SPSS was employed to analyse the effect of humble leadership on staff's attitudes towards error disclosure and the mediating effects of psychological safety and safety climate.

Results: Humble leadership had a positive influence on psychological safety (β 0.66, p<0.001) and safety climate (β 0.48, p<0.001). Furthermore, both psychological safety and safety climate significantly impacted staff's attitudes towards error disclosure (β 0.07, p<0.001; β 0.22, p<0.001, respectively). The study showed that humble leadership did not influence staff's attitudes towards error disclosure directly. Rather, the influence of humble leadership appears to be channelled through its positive effects on psychological safety and the safety climate.

Conclusion: Humble leadership fosters a safe environment and encourages a mindset of psychological safety among staff, which in turn leads to more positive attitudes towards error disclosure.

背景:医疗差错,虽然突出的医疗保健死亡的主要原因之一,仍然是一个相对未开发的领域,在兽医学。在这一领域,此类错误的性质和频率很少被报道或讨论,这在理解和改进兽医实践方面存在重大差距。正是在这种背景下,领导风格的重要性才显现出来。谦逊的领导包括承认自己的局限性,积极寻求反馈并从中学习,以及欣赏他人的优势和贡献。这样的领导风格与在各个领域增加开放和错误披露有关——这是减少医疗错误的关键一步。目的:本研究探讨兽医学谦虚领导与错误披露的关系,特别关注心理安全和安全气候的中介作用。方法:收集澳大利亚兽医工作人员的669份反馈,分析领导风格对错误披露的影响。采用SPSS中的Hayes’PROCESS宏观模型4,分析谦逊型领导对员工错误披露态度的影响以及心理安全和安全气候的中介作用。结果:谦逊型领导对员工心理安全有正向影响(β 0.66, p)。结论:谦逊型领导营造了一个安全的环境,促进了员工心理安全的心态,从而使员工对错误披露的态度更加积极。
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引用次数: 0
Leadership training in healthcare: a systematic umbrella review. 领导培训在医疗保健:一个系统的伞审查。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2025-001269
Juliette Phillipson, Alexandra Cardoso Pinto, Harry Kingsley-Smith, Nick Krachler, Gerry McGivern, Oscar Lyons

The importance of effective clinical leadership has been reflected in an increase in leadership development programmes. However, there remains a lack of consensus regarding the optimal structure, content and evaluation of such programmes. This review synthesised evidence from reviews of leadership development interventions for healthcare professionals published prior to October 2024, including content, methods, evaluation strategies and impact. Title, abstract and full-text screening were conducted in duplicate by two reviewers. Data extraction was piloted by two reviewers and conducted by a single reviewer. Quality appraisal was conducted using the Risk of Bias in Systematic Reviews tool by a single reviewer, with generative artificial intelligence serving as the second reviewer. 86 systematic and non-systematic reviews met inclusion criteria. Regarding educational methods, leadership training effectiveness was associated with experiential learning, mixed-methods approaches, coaching or mentoring, longitudinal designs, goal-setting, and 360-degree feedback. Group learning and interprofessional education were noted for fostering teamwork. Programmes tailored to participants' needs and organisational contexts showed better outcomes. Content reported to be effective included interpersonal skills, self-awareness, emotional intelligence, leadership theory, communication and teamwork. Evaluations primarily relied on self-reported measures. Training outcomes were largely positive at the individual level, with participants reporting increased confidence and competence. Organisational and clinical outcomes were less frequently assessed. The long-term impact on patient outcomes and return on investment remains uncertain. Leadership development programmes were found to enhance individual competencies. However, evidence supporting long-term, system-wide impact remains limited due to reliance on self-reported evaluations and a lack of standardised evaluation approaches.

有效的临床领导的重要性反映在领导力发展项目的增加上。但是,对于这种方案的最佳结构、内容和评价仍然缺乏协商一致意见。本综述综合了2024年10月之前发表的针对医疗保健专业人员的领导力发展干预措施的综述证据,包括内容、方法、评估策略和影响。题目、摘要和全文由两名审稿人进行一式两份的筛选。数据提取由两名审稿人试行,并由一名审稿人执行。质量评价由一名审稿人使用系统评价中的偏倚风险工具进行,生成式人工智能作为第二审稿人。86项系统和非系统评价符合纳入标准。在教育方法方面,领导力培训的有效性与体验式学习、混合方法、辅导或指导、纵向设计、目标设定和360度反馈有关。小组学习和跨专业教育有助于培养团队合作精神。根据参与者的需求和组织环境量身定制的课程显示出更好的结果。据报道,有效的内容包括人际交往技巧、自我意识、情商、领导理论、沟通和团队合作。评估主要依赖于自我报告的措施。培训结果在个人层面上基本上是积极的,参与者报告信心和能力都有所提高。组织和临床结果的评估较少。对患者预后和投资回报的长期影响仍不确定。研究发现,领导力发展课程可以提高个人能力。然而,由于依赖自我报告评价和缺乏标准化评价方法,支持长期、全系统影响的证据仍然有限。
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引用次数: 0
General practice leadership: an extension of the consultation. 全科医生领导:会诊的延伸。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001058
Andy Brooks
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引用次数: 0
Future of medical leadership in the age of artificial intelligence. 人工智能时代医疗领导力的未来。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001155
Vincent Q Sier

In the dynamic landscape of modern healthcare, the rise of artificial intelligence (AI) is revolutionising leadership roles by challenging established skill sets. Effective integration of AI relies heavily on adept balancing of rapid technological advances and ethical concerns, ensuring patient welfare and equitable access to care. In this context, strategies such as continuous learning, ethical prioritisation, leadership development and inclusive AI adoption are essential. By adopting a human-oriented approach, healthcare leaders can effectively harmonise technological progress and advance societal well-being.

在现代医疗保健的动态环境中,人工智能(AI)的兴起正在通过挑战现有技能来彻底改变领导角色。人工智能的有效整合在很大程度上依赖于快速技术进步和伦理问题之间的平衡,确保患者福利和公平获得护理。在这种背景下,持续学习、道德优先、领导力发展和包容性人工智能采用等战略至关重要。通过采用以人为本的方法,医疗保健领导者可以有效地协调技术进步和促进社会福祉。
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引用次数: 0
Planetary health leadership: essential personal characteristics for addressing the planetary crisis. 全球健康领导:应对全球危机的基本个人特征。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2025-001250
Elizabeth Cerceo, Lisa Patel, Cecilia Sorensen

The climate crisis presents a defining challenge for our generation, demanding leaders who can navigate the complexities of planetary health on an ailing planet while inspiring meaningful action across diverse sectors from public health to industry to government. Effective planetary health leadership requires a unique blend of attributes to identify and address the structural causes driving planetary crises, foster interdisciplinary collaboration and overcome the resistance that often accompanies transformative change. The authors represent the perspectives of three leaders in planetary health: CS, the medical director of a global planetary health education organisation, LP, the executive director of a national organisation which represents planetary health interests of >56 medical societies, and LC who chairs two committees under LP and works with CS. The ideas presented in this article result from several collaborative and iterative discussions among the authors who have worked together on prior projects. No patients were involved. Through this process, we identified seven key skills important in planetary health leadership. Resilience, emotional intelligence, creativity, interdisciplinary fluency, effective communication skills, lifelong learning, an unwavering commitment to equity and boldness are critical traits for leaders seeking to make a difference in this space. These seven attributes are for some innate but can and should also be cultivated among those aspiring to planetary health leadership. While no single individual can completely master all these qualities, and each of us is on a journey of growth and self-actualisation, this non-exhaustive list highlights key attributes that can foster the development of effective planetary health leaders. Next steps involve creating training programmes to foster the development of these important qualities.

气候危机对我们这一代人提出了一个决定性的挑战,要求领导人能够在一个生病的星球上处理地球健康的复杂性,同时激励从公共卫生到工业到政府等各个部门采取有意义的行动。有效的全球卫生领导需要独特的综合属性,以确定和解决导致全球危机的结构性原因,促进跨学科合作,并克服往往伴随变革而来的阻力。作者代表了三位行星健康领导者的观点:CS,全球行星健康教育组织的医学主任,LP,代表bbbb56个医学协会的行星健康利益的国家组织的执行主任,LC主持LP下属的两个委员会并与CS合作。本文中提出的想法来自于在以前的项目中一起工作的作者之间的几次协作和迭代讨论。未涉及患者。通过这一过程,我们确定了在地球卫生领导方面重要的七项关键技能。韧性、情商、创造力、跨学科的流畅性、有效的沟通技巧、终身学习、对公平的坚定承诺和大胆是寻求在这个领域有所作为的领导者的关键特质。这七种特质对某些人来说是天生的,但也可以而且应该在那些渴望成为地球健康领袖的人身上培养出来。虽然没有一个人可以完全掌握所有这些品质,我们每个人都在成长和自我实现的旅程中,但这份不详尽的清单突出了可以促进有效的地球健康领导者发展的关键属性。接下来的步骤涉及制定培训方案,以促进这些重要素质的发展。
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引用次数: 0
The Kind Organisation. 善良的组织。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001110
Stephen Swensen
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引用次数: 0
Making evaluations useful for healthcare leadership development programmes. 使评估对医疗保健领导力发展计划有用。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001129
Oscar Lyons, Juliette Phillipson, Joao R Galante, Timothy Jahn

Background: Effective healthcare leadership has been linked to improved individual and organisational outcomes globally. However, evaluations of healthcare leadership development programmes have often been of low quality. This study investigates the evaluation and decision-making needs of stakeholders for the Oxford Emerging Leaders Programme and aims to redesign its evaluation approach.

Methods: Drawing from Michael Quinn Patton's utilisation-focused evaluation approach, semistructured interviews were conducted with 12 key programme stakeholders. Interviews were thematically analysed to identify key areas for useful and impactful evaluation.

Results: Three main themes were identified: impact on patients, impact on healthcare organisations and individual outcomes. Individual outcomes were further divided into skills and qualities. Stakeholders emphasised the importance of measuring improvements in organisational culture, as well as from the perspectives of patients and individual leaders. The need for a multifaceted and longitudinal evaluation approach was highlighted.

Conclusions: The study underscores the importance of aligning evaluation methods with stakeholder needs. Tailoring evaluations to specific programme aims and incorporating both qualitative and quantitative measures can enhance their utility. These insights contribute to the broader literature on healthcare leadership development and programme evaluation.

背景:有效的医疗保健领导与全球个人和组织成果的改善有关。然而,对医疗领导力发展项目的评估往往质量较低。本研究调查了牛津大学新兴领导者项目的利益相关者的评估和决策需求,旨在重新设计其评估方法。方法:借鉴Michael Quinn Patton的以利用为中心的评估方法,对12个关键项目利益相关者进行了半结构化访谈。对访谈进行了专题分析,以确定有用和有效评价的关键领域。结果:确定了三个主要主题:对患者的影响,对医疗保健组织的影响和个人结果。个体结果进一步分为技能和素质。利益相关者强调了衡量组织文化改进的重要性,以及从患者和个人领导者的角度来衡量的重要性。会议强调需要采取多方面和纵向的评价办法。结论:本研究强调了使评估方法与利益相关者需求保持一致的重要性。使评价适合具体的方案目标,并纳入质量和数量措施,可以提高评价的效用。这些见解有助于医疗保健领导力发展和方案评估的更广泛的文献。
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引用次数: 0
Mixed-methods evaluation of targeted leadership development training to support the career progression of the black and minority ethnic NHS workforce. 有针对性的领导力发展培训的混合方法评估,以支持黑人和少数民族NHS劳动力的职业发展。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-22 DOI: 10.1136/leader-2024-001175
Holly Blake, Keir Scarlett, Sala Kamkosi Khulumula, Niki Chouliara

Introduction: Black and minority ethnic (BME) workers within the National Health Service (NHS) experience barriers to attainment of senior leadership roles. The NHS Leadership Academy delivered two Leadership Programmes addressing barriers to progression among the BME workforce, the Stepping Up (middle managers) and Ready Now (senior leaders) programmes.

Methods: Mixed-methods evaluation involving an online survey (n=39; 20m/19f, identifying with 10 ethnic groups) and qualitative interviews (n=8; 5m/3f) with programme participants investigating barriers and the extent to which targeted leadership programmes impacted their career progression. Analysis included descriptive statistics and thematic analysis of qualitative data.

Results: Participants reported institutional barriers to career progression and experiences of structural racism. Evaluation of targeted leadership programmes was consistently positive, providing a 'safe space' for shared experiences, while building self-confidence and motivation to apply for career development opportunities or positions. Most participants secured meaningful career development following programme completion.

Conclusions: Targeted career development programmes are highly valued by BME healthcare workers and are perceived to contribute to addressing workforce inequalities in career progression relating to ethnic disparity in the attainment of senior NHS leadership roles. However, the broader impact of such programmes remains limited without addressing wider institutional barriers to progression and tackling racialised workplace inequities.

国家卫生服务(NHS)内的黑人和少数民族(BME)工人在获得高级领导角色方面遇到障碍。NHS领导力学院提供了两个领导力课程,解决了BME劳动力发展的障碍,即“升迁”(中层管理人员)和“准备好”(高级领导)课程。方法:采用在线调查(n=39;20m/19f,认同10个族群)和定性访谈(n=8;500万/3f),项目参与者调查了障碍,以及有针对性的领导力项目对他们职业发展的影响程度。分析包括描述性统计和定性数据的专题分析。结果:参与者报告了阻碍职业发展的制度障碍和结构性种族主义的经历。对目标领导力课程的评估一直是积极的,为分享经验提供了一个“安全空间”,同时建立了自信和申请职业发展机会或职位的动力。大多数参与者在课程完成后获得了有意义的职业发展。结论:有针对性的职业发展计划受到BME医疗工作者的高度重视,并被认为有助于解决职业发展中的劳动力不平等问题,这些不平等与获得NHS高级领导角色的种族差异有关。然而,如果没有解决阻碍进步的更广泛的制度障碍和解决种族化的工作场所不平等问题,这些方案的广泛影响仍然有限。
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引用次数: 0
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