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Kindness in healthcare leadership and management: an evaluation and analysis of the concept. 医疗保健领导和管理中的仁慈:对这一概念的评估和分析。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-20 DOI: 10.1136/leader-2023-000742
Rebecca Dyar, Karen Mattick, Andrew Griffiths

Background: Healthcare leadership and management impacts every patient journey and every staff experience. Good leadership results in positive outcomes. Kindness is an understudied and underused leadership strategy. The research questions addressed in this study are the following: (1) Does kindness in healthcare leadership and management currently meet the criteria of a mature concept?; (2) Using concept analysis methodology, can we develop our understanding of kindness within this context?

Methods: A systematic search of the peer-reviewed literature was conducted to inform a concept evaluation, followed by a concept analysis. Search terms consisted of 'leader*' or 'manage*' and 'kindness'; databases searched comprised MEDLINE, HMIC, SPP, APA PsycInfo and CINAHL. Data extraction and thematic analysis of the data were performed manually according to concept analysis principles.

Results: The 10 papers included from the search suggested that within healthcare leadership and management, kindness is an 'emerging' rather than a 'mature' concept. Concept analysis demonstrated a cluster of recurring attributes, allowing a theoretical definition to be put forth.

Conclusions: Despite being a commonly used lay term, kindness in the context of healthcare leadership and management is not yet a mature concept. Work developing this concept is needed to validate the proposed theoretical definition. Observational studies and systematic review of the grey literature are recommended.

背景:医疗领导力和管理影响着每一位患者的就医过程和每一位员工的工作体验。良好的领导力会带来积极的成果。仁慈是一种未被充分研究和利用的领导策略。本研究探讨的问题如下:(1) 目前,医疗保健领导力和管理中的仁慈是否符合成熟概念的标准? (2) 使用概念分析方法,我们能否在此背景下加深对仁慈的理解?对同行评议文献进行系统检索,为概念评估提供信息,然后进行概念分析。检索词包括 "领导*"或 "管理*"和 "仁慈";检索的数据库包括 MEDLINE、HMIC、SPP、APA PsycInfo 和 CINAHL。根据概念分析原则对数据进行了人工提取和专题分析:结果:从检索到的 10 篇论文中可以看出,在医疗保健领导与管理领域,仁慈是一个 "新兴 "而非 "成熟 "的概念。概念分析显示了一组重复出现的属性,从而提出了一个理论定义:结论:尽管 "仁慈 "是一个常用的非专业用语,但在医疗保健领导和管理领域,它还不是一个成熟的概念。要验证所提出的理论定义,还需要对这一概念进行发展。建议开展观察研究并对灰色文献进行系统回顾。
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引用次数: 0
Return to practice for allied health professionals with protected characteristics: a mixed-methods study. 具有受保护特征的专职医疗人员重返工作岗位:一项混合方法研究。
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-14 DOI: 10.1136/leader-2024-000981
Anita Atwal, Vimal Sriram, Jos Brice

Introduction: Return to practice is one mechanism for recruiting and retaining allied health professionals (AHPs) within the health and care workforce in England. It is not known how this affects persons with protected characteristics.

Aim: To understand experiences of AHPs with protected characteristics of returning to the workforce through a return to practice programme.

Method: A QUAL (semistructured interviews) + qual (focus group interviews) mixed-methods study. 12 online semistructured interviews with return to practice AHPs, followed by 2 online focus groups.

Results: Our research identifies a new type of returners who have to use the return to practice programme as a vehicle to step into health and social care as they have not been able to find employment. A main driver to return to practice was financial reason.

Conclusion: To date there, is little evidence of leaders understanding the complexities of AHPs in a return to practice programme, the considerable contribution they can make to the workplace and the current inequities that exist.

导言:在英格兰,重返工作岗位是招聘和留住专职医疗人员(AHPs)的一种机制。目的:了解具有受保护特征的专职医疗人员通过重返工作岗位计划重返工作岗位的经历:方法:QUAL(半结构式访谈)+Qual(焦点小组访谈)混合方法研究。对重返工作岗位的 AHP 进行了 12 次在线半结构式访谈,随后进行了 2 次在线焦点小组访谈:我们的研究发现了一种新型的回归者,他们因找不到工作而不得不利用回归实践计划作为进入医疗和社会护理领域的工具。回归实践的主要驱动力是经济原因:迄今为止,几乎没有证据表明领导者了解重返工作岗位计划中助理保健师的复杂性、他们可以为工作场所做出的巨大贡献以及目前存在的不公平现象。
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引用次数: 0
Emotionally intelligent themes in medical leaders' decision-making during COVID-19. COVID-19 期间医疗领导决策中的情感智慧主题。
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-10 DOI: 10.1136/leader-2023-000936
Bobbie Ann Adair White, Heather Valenova Dayag, Erin S Barry, Joann Farrell Quinn

Background: The COVID-19 pandemic presented unprecedented challenges for leaders in healthcare requiring decision-making and crisis response that can often be tricky without the right level of trust. Trust is fostered and facilitated with emotional intelligence (EI); thus, a critical examination of medical leaders' reflections was essential to understand how leaders perceived their leadership responses during the initial response to COVID-19. This exploratory study used an EI lens to investigate leaders' perceptions of their decision-making during COVID-19.

Methods: A purposeful sample of seven leaders in medicine who experienced leading during COVID were invited to participate in semi-structured interviews.

Results: Four themes around leadership response during the uncertain times of the COVID-19 were identified. The themes included communication, interprofessional collaboration including decision-making and strategic planning, internal and external awareness, and finally, trust and psychological safety.

Conclusions: Incorporating EI competencies into crisis leadership education for healthcare professionals could enhance medical leaders' preparedness to adapt, collaborate and communicate effectively in a crisis.

背景:COVID-19 大流行给医疗保健领域的领导者带来了前所未有的挑战,他们需要在没有适当信任的情况下做出决策和危机应对,而这往往是非常棘手的。信任是通过情商(EI)培养和促进的;因此,对医疗领导者的反思进行批判性研究对于了解领导者如何看待他们在 COVID-19 最初响应期间的领导反应至关重要。本探索性研究采用情商透视法来调查领导者对其在 COVID-19 期间决策的看法:方法:有目的性地邀请了七位在 COVID 期间经历过领导工作的医学界领导者参与半结构化访谈:结果:在 COVID-19 的不确定时期,围绕领导力应对措施确定了四个主题。这些主题包括沟通、跨专业合作(包括决策和战略规划)、内部和外部意识,最后是信任和心理安全:将 EI 能力纳入医疗保健专业人员的危机领导力教育中,可提高医疗领导者在危机中有效适应、协作和沟通的能力。
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引用次数: 0
Medical education needs a new model for global leadership. 医学教育需要一种新的全球领导模式。
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-06 DOI: 10.1136/leader-2024-001011
Mohammed Ahmed Rashid, Thirusha Naidu

Background: Like other fields in medicine, medical education relies on collaboration and cooperation between countries and regions of the world, although no single institution or position unifies the global medical education community in the way that the WHO does in public health, for example. Recent research in medical education has drawn attention to many injustices that exist in the field, where power and influence is held in relatively few Global North countries, although most practice happens in Global South countries.

Methods: In this article, we examine three positions that hold global prominence in medical education, including the presidents of the World Federation for Medical Education and the Association for Medical Education in Europe, and winners of the Karolinska Institutet Prize for Research in Medical Education.

Findings: We highlight that these positions have problematic histories and have perpetuated the current power disparities in the field. We argue that an alternative model for global leadership is required that should be determined democratically by those involved in medical education all around the world. Such a model should prioritise diversity and inclusivity, empowering leaders from countries who have previously been peripheral to the decision-making platforms in the field.

Conclusion: Given the shortcomings of existing leadership positions and organisations, we suggest that a new institution is required to realise this new vision, and that the principles that govern it should be determined through debate and democracy, with a focus on inviting those voices that have not previously been heard in global medical education circles.

背景:与医学的其他领域一样,医学教育依赖于世界各国和各地区之间的协作与合作,尽管没有一个机构或立场像世界卫生组织在公共卫生领域那样将全球医学教育界统一起来。最近的医学教育研究已引起人们对该领域存在的许多不公正现象的关注,在该领域,权力和影响力掌握在相对较少的全球北方国家,尽管大多数实践发生在全球南方国家:在这篇文章中,我们研究了在医学教育领域具有全球影响力的三个职位,包括世界医学教育联合会和欧洲医学教育协会的主席,以及卡罗林斯卡医学院医学教育研究奖的获得者:我们强调,这些职位的历史存在问题,并使该领域目前的权力差距长期存在。我们认为,需要另一种全球领导力模式,这种模式应由世界各地参与医学教育的人员民主决定。这种模式应将多样性和包容性放在首位,赋予那些以前在该领域决策平台上处于边缘地位的国家的领导者权力:鉴于现有领导职位和组织的缺陷,我们建议需要一个新的机构来实现这一新的愿景,而管理该机构的原则应通过辩论和民主来确定,重点是邀请那些以前在全球医学教育界未曾听到过的声音。
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引用次数: 0
Engaging nursing and midwifery policymakers and practitioners in digital transformation: an international nursing and midwifery perspective. 让护理和助产决策者及从业人员参与数字化转型:国际护理和助产视角。
IF 1.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-05 DOI: 10.1136/leader-2024-000990
Vanessa Ann Heaslip, Michael Shannon, Gillian Janes, Natasha Phillips, Clayton Hamilton, Joanne Reid, Rolf Andre Oxholm, Bente Lüdemann, Joao Gentil, Margrieta Langins
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引用次数: 0
Participation in staff engagement campaigns at large healthcare organisations: a focus group study. 大型医疗机构员工参与活动的情况:焦点小组研究。
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-06-05 DOI: 10.1136/leader-2023-000915
Richard James, Jenny Lewis, Laura Stroud

Introduction: Healthcare organisations work better with an engaged workforce, and staff-engagement campaigns offer a method to build this engagement. Leeds Teaching Hospitals NHS Trust (LTHT), one of the UK's largest Trusts, provides an example of where an organisation-wide engagement intervention has been used in a healthcare setting. This study aimed to understand why staff participate, or do not participate, in staff-engagement campaigns, supporting healthcare leaders to increase participation in future campaigns.

Methods: Scenario-based focus groups were carried out across five different organisational units within LTHT. The data from these were transcribed, coded and analysed using reflective thematic analysis.

Results: Participation in staff-engagement campaigns is dependent on campaign awareness, staff perceptions of the campaign and the practicalities associated with participation. Perceptions of the campaign are further subdivided into the campaign's perceived effectiveness, purpose and relevance.

Conclusions: Staff engagement was a powerful driver of participation, which presents a conundrum: how do you encourage participation in staff-engagement campaigns, if engagement is a prerequisite for participation? The answer lies in taking advantage of organisational belongingness and visible leadership, supported by communications that take control of the narrative around the campaign. Behavioural science models may guide leaders across the organisation in mapping where these approaches can have the greatest impact within their existing spheres of influence. Further, considering inequalities around participation across different groups may help target action to the areas of greatest need. Accordingly, the research provides pragmatic guidance for leaders in thinking about how to use staff-engagement campaigns more effectively.

导言:员工的参与能让医疗机构更好地开展工作,而员工参与活动则是建立员工参与的一种方法。利兹教学医院 NHS 信托基金会(Leeds Teaching Hospitals NHS Trust,简称 LTHT)是英国最大的信托基金会之一,它提供了一个在医疗机构中使用全组织参与干预的范例。本研究旨在了解员工参与或不参与员工参与活动的原因,从而支持医疗保健领导者提高员工对未来活动的参与度:方法:在长春泰达医院的五个不同组织单位开展了基于情景的焦点小组。采用反思性主题分析法对这些数据进行转录、编码和分析:参与员工参与活动取决于对活动的认识、员工对活动的看法以及与参与活动相关的实际情况。对活动的看法又可细分为对活动有效性、目的性和相关性的看法:员工参与是推动参与的强大动力,这就提出了一个难题:如果参与是员工参与运动的先决条件,那么如何鼓励员工参与运动?答案就在于利用组织的归属感和明显的领导力,并辅之以控制活动叙事的传播手段。行为科学模型可以指导整个组织的领导者在其现有的影响范围内确定这些方法能够产生最大影响的地方。此外,考虑到不同群体在参与方面的不平等,可能有助于将行动瞄准需求最大的领域。因此,这项研究为领导者思考如何更有效地利用员工参与活动提供了务实的指导。
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引用次数: 0
Span of control and well-being outcomes among hospital frontline managers: too much to handle? 医院一线管理人员的控制范围和福利结果:不堪重负?
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-30 DOI: 10.1136/leader-2024-000978
Ane-Kathrine Lundberg Hansen, Christian Bøtcher Jacobsen, Vita Ligaya Dalgaard

Purpose: To examine the consequences of broader spans of control for well-being outcomes among frontline managers.

Method: Healthcare managers were surveyed in collaboration with the Central Denmark Region. The response rate was 74.5%. Using regression analysis, we investigate how span of control is associated with outcomes related to well-being understood as perceived stress, burnout, job satisfaction, satisfaction with the work environment, intention to quit their current job and work-life balance.

Findings: Span of control may be an important factor in establishing well-being among frontline managers in the Danish hospital sector on several parameters. Span of control is associated the strongest with work-life balance and intention to quit, least but significantly with perceived stress and not significantly with burnout.

Practical implications: We recommend that healthcare organisations consider whether it could be more optimal to reduce the span of control for some managers. Furthermore, we recommend that future studies pay attention to span of control and provide stronger causal evidence about its impact on healthcare workers.

目的:研究更广泛的控制范围对一线管理人员幸福感的影响:方法:与丹麦中部大区合作,对医疗保健管理人员进行了调查。回答率为 74.5%。通过回归分析,我们研究了控制跨度与幸福感相关结果的关系,这些结果被理解为感知到的压力、职业倦怠、工作满意度、工作环境满意度、辞去当前工作的意愿以及工作与生活的平衡:在丹麦医院部门,控制跨度可能是影响一线管理人员幸福感的一个重要因素。控制跨度与工作-生活平衡和辞职意向的相关性最强,与感知压力的相关性最小但很显著,与职业倦怠的相关性不大:我们建议医疗机构考虑是否应该减少某些管理人员的控制范围。此外,我们还建议今后的研究关注控制范围,并就其对医疗工作者的影响提供更有力的因果证据。
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引用次数: 0
Global perspectives on governing healthcare AI: prioritising safety, equity and collaboration. 管理医疗人工智能的全球视角:优先考虑安全、公平与合作。
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-28 DOI: 10.1136/leader-2023-000904
Ghasem Dolatkhah Laein
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引用次数: 0
Making the invisible visible: why menopause is a workplace issue we cannot ignore. 让无形变得有形:为什么更年期是我们不能忽视的职场问题?
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-23 DOI: 10.1136/leader-2023-000943
Benjamin Laker, Tatiana Rowson
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引用次数: 0
Content analysis of succession planning in nursing management: a qualitative study. 护理管理中继任规划的内容分析:一项定性研究。
IF 2.7 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2024-05-20 DOI: 10.1136/leader-2024-000973
Mansoureh Ashghali-Farahani, Tahmine Salehi, Mohammadsaeed Mirzaee

Aim: The identification and development of managerial talents for nursing manager succession in the future should be a concern for organisations, as the concept of succession planning has not been seriously addressed in nursing. This study aimed to explore managers' perceptions of the concept of succession planning in nursing management.

Design: This qualitative study used a conventional content analysis approach.

Methods: Participants included 15 nursing managers, who were purposively selected based on predetermined inclusion and exclusion criteria. After obtaining ethical approval, data were collected through semistructured interviews. MAXQDA software was used for data management, and data analysis was performed using the seven-stage method by Graneheim and Lundman. The credibility and dependability of the data were assessed using Guba and Lincoln's criteria.

Results: The main categories identified in this study were barriers to succession planning, facilitators, succession planning requirements, contextualisation, succession planning cycle, the dynamism of the successor organisation and consequences of lack of succession planning. Based on the findings of this study, it is recommended that organisations plan and adopt policies to develop qualified personnel management in nursing organisations and appoint these individuals to critical managerial positions.

目的:由于继任计划的概念在护理领域尚未得到认真对待,因此为未来护理管理者继任发现和培养管理人才应成为各组织关注的问题。本研究旨在探讨管理人员对护理管理中继任计划概念的看法:本定性研究采用传统的内容分析法:方法:根据预先确定的纳入和排除标准,有目的性地选择 15 名护理管理人员作为研究对象。在获得伦理批准后,通过半结构式访谈收集数据。数据管理采用 MAXQDA 软件,数据分析采用 Graneheim 和 Lundman 的七阶段法。采用古巴和林肯的标准对数据的可信度和可靠性进行了评估:本研究确定的主要类别包括继任规划的障碍、促进因素、继任规划要求、背景、继任规划周期、继任组织的活力以及缺乏继任规划的后果。根据本研究的结果,建议各组织规划并采取相关政策,在护理组织中培养合格的人事管理人员,并任命这些人员担任重要的管理职位。
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引用次数: 0
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BMJ Leader
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