Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.155029
Zennouche Mohamed
The signs of conflict in the organization are actually very common and can-not be ignored, but conflicts within the organization cost the company a lot of time and resource costs every year. But it is possible to achieve positive results from this conflict in the service of workers and institutions, and in the case of knowing the causes and factors of conflict and influencing them in order to influence the behavior of leaders and workers in order to reach the achievement of the company’s goals, where the tension in the workplace is an important cause in creating conflict in the organizations between workers. The purpose of the study was to investigate the effects of the interpersonal conflict on creativity and the mediating role of challenge related stress and hindrance related stress. The proposed model was done through a questionnaire survey with data collected from 205 employees from industrial companies, with 197 valid responses. The analysis examined the relationship between the variables of the proposed model, includes the correlation analysis and hierarchical regression. Furthermore, the study analyses the effects the two types of stress have on creativity. The results of hierarchical linear modelling reveal that interpersonal conflict was positively related to hindrance-related stress but negatively related to challenge-related stress, in other hand, challenge-related stress was significantly and positively related to creativity whereas hin-drance-related stress was negatively related to creativity. We also found that challenge-related and hindrance-related stress mediates relationship between interpersonal conflict and creativity.
{"title":"The Direct Effect of Interpersonal Conflict on Creativity and Mediating Role of Challenge-Related Stress and Hindrance Related Stress","authors":"Zennouche Mohamed","doi":"10.4236/jssm.2022.155029","DOIUrl":"https://doi.org/10.4236/jssm.2022.155029","url":null,"abstract":"The signs of conflict in the organization are actually very common and can-not be ignored, but conflicts within the organization cost the company a lot of time and resource costs every year. But it is possible to achieve positive results from this conflict in the service of workers and institutions, and in the case of knowing the causes and factors of conflict and influencing them in order to influence the behavior of leaders and workers in order to reach the achievement of the company’s goals, where the tension in the workplace is an important cause in creating conflict in the organizations between workers. The purpose of the study was to investigate the effects of the interpersonal conflict on creativity and the mediating role of challenge related stress and hindrance related stress. The proposed model was done through a questionnaire survey with data collected from 205 employees from industrial companies, with 197 valid responses. The analysis examined the relationship between the variables of the proposed model, includes the correlation analysis and hierarchical regression. Furthermore, the study analyses the effects the two types of stress have on creativity. The results of hierarchical linear modelling reveal that interpersonal conflict was positively related to hindrance-related stress but negatively related to challenge-related stress, in other hand, challenge-related stress was significantly and positively related to creativity whereas hin-drance-related stress was negatively related to creativity. We also found that challenge-related and hindrance-related stress mediates relationship between interpersonal conflict and creativity.","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"79 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86936579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.153022
T. O. Ombati
{"title":"Salient Features of a Robust Real Estate Property Management System","authors":"T. O. Ombati","doi":"10.4236/jssm.2022.153022","DOIUrl":"https://doi.org/10.4236/jssm.2022.153022","url":null,"abstract":"","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"20 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72926760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.153016
Hong Hui, Hong Li
{"title":"Research on Equity in the Development of Tourism in Poor Mountainous Areas","authors":"Hong Hui, Hong Li","doi":"10.4236/jssm.2022.153016","DOIUrl":"https://doi.org/10.4236/jssm.2022.153016","url":null,"abstract":"","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"270 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76751808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.155030
Laurence Ball-King
{"title":"Are Misunderstandings over “Risk” Contributing to Difficulties in Assessing and Managing Safety in the Public Domain?","authors":"Laurence Ball-King","doi":"10.4236/jssm.2022.155030","DOIUrl":"https://doi.org/10.4236/jssm.2022.155030","url":null,"abstract":"","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"58 1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83515330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.152006
Maryam Badrizadeh, J. Paradi
Data Envelopment Analysis (DEA) is a powerful analytical tool that is considered as one of the most useful techniques to measure the efficiency of Decision Making Units (DMUs) in certain industry segments. However, there is a scarcity of reported use to assess pension funds’ performance due to the complexities of such funds. The few papers that can be found in literature do not consider the main characteristics of pension funds such as uncontrollable variables for managers, regulations, and funds’ status (fully funded/underfunded pension plans). Regulations affect such investment vehicles in many ways from investment strategy, tax status, reporting requirements and others. Also, as the by-product of our past research in this field the authors ran into some unexpected outcomes where some funds had achieved an extremely low efficiency score. This is very highly unusual and invited additional research. There are very few papers in the literature on extremely low efficiency scores, and there is a paucity of cogent explanations on why this is the case. Therefore, while evaluating the pension funds’ performance through DEA we worked on this problem in some detail to uncover the reason(s) for such low minimum efficiency scores for pension funds. We found that the presence of very low efficiency scores phenomena is not uncommon in pension funds industry but is in other industry studies.
{"title":"An Examination of Very Low Efficiency Scores in Data Envelopment Analysis in the Pension Funds Industry","authors":"Maryam Badrizadeh, J. Paradi","doi":"10.4236/jssm.2022.152006","DOIUrl":"https://doi.org/10.4236/jssm.2022.152006","url":null,"abstract":"Data Envelopment Analysis (DEA) is a powerful analytical tool that is considered as one of the most useful techniques to measure the efficiency of Decision Making Units (DMUs) in certain industry segments. However, there is a scarcity of reported use to assess pension funds’ performance due to the complexities of such funds. The few papers that can be found in literature do not consider the main characteristics of pension funds such as uncontrollable variables for managers, regulations, and funds’ status (fully funded/underfunded pension plans). Regulations affect such investment vehicles in many ways from investment strategy, tax status, reporting requirements and others. Also, as the by-product of our past research in this field the authors ran into some unexpected outcomes where some funds had achieved an extremely low efficiency score. This is very highly unusual and invited additional research. There are very few papers in the literature on extremely low efficiency scores, and there is a paucity of cogent explanations on why this is the case. Therefore, while evaluating the pension funds’ performance through DEA we worked on this problem in some detail to uncover the reason(s) for such low minimum efficiency scores for pension funds. We found that the presence of very low efficiency scores phenomena is not uncommon in pension funds industry but is in other industry studies.","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77858971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.153017
Mounir M. El Khatib, Amna Kherbash, Aysha Al Qassimi, Kaltham Al Mheiri
{"title":"How Can Collaborative Work and Collaborative Systems Drive Operational Excellence in Project Management?","authors":"Mounir M. El Khatib, Amna Kherbash, Aysha Al Qassimi, Kaltham Al Mheiri","doi":"10.4236/jssm.2022.153017","DOIUrl":"https://doi.org/10.4236/jssm.2022.153017","url":null,"abstract":"","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"110 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79070580","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.156039
V. M. Urbano, G. Azzone, M. Arena
{"title":"Inter-Organizational Data Sharing during COVID-19 Health Emergency: Lesson Learnt from Veneto and Lombardy Regions","authors":"V. M. Urbano, G. Azzone, M. Arena","doi":"10.4236/jssm.2022.156039","DOIUrl":"https://doi.org/10.4236/jssm.2022.156039","url":null,"abstract":"","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"50 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79188763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.154024
Abel Owotemu, Cross Ogohi Daniel, H. Abubakar
{"title":"Evaluating the Management of Public Private Partnerships for the Provision of Affordable Housing in Nigeria","authors":"Abel Owotemu, Cross Ogohi Daniel, H. Abubakar","doi":"10.4236/jssm.2022.154024","DOIUrl":"https://doi.org/10.4236/jssm.2022.154024","url":null,"abstract":"","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"455 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80129146","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.4236/jssm.2022.153014
Nanyama Inyo, Wainaina Githii
{"title":"Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations","authors":"Nanyama Inyo, Wainaina Githii","doi":"10.4236/jssm.2022.153014","DOIUrl":"https://doi.org/10.4236/jssm.2022.153014","url":null,"abstract":"","PeriodicalId":37126,"journal":{"name":"International Journal of Service Science, Management, Engineering, and Technology","volume":"14 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73943280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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