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The Differences in Perceptions of Organisational Values in the Hospitality Sector: What Do They Tell Us? 酒店业组织价值观认知的差异:它们告诉我们什么?
Q2 Social Sciences Pub Date : 2019-06-30 DOI: 10.26493/2335-4194.12.73-82
M. Gorenak
Organisational values have been in the focus of management for several years. Knowing that strong values can help organisations stay on the right course in the fast-changing working environment has proven to be a solid basis for their prosperity. However, organisations are nothing without their employees; this led as to the question of what the differences in the perception of organisational values between employees of different ages and genders are.We have conducted research in the hospitality sector; based on a paper-pencil survey among a representative sample of 388 employees,we have determined that there are six predominant organisational values within the sector. In the second part, we have identified that two out of six identified organisational values are statistically significantly more highly evaluated in terms of importance by women in comparison to men. There were no statistically significant differences found regarding the age of employees. Keywords: values, organisational values, hospitality, demographics, perception
多年来,组织价值一直是管理层关注的焦点。认识到强大的价值观可以帮助组织在快速变化的工作环境中保持正确的方向,这已被证明是他们繁荣的坚实基础。然而,没有员工,组织什么都不是;这就引出了一个问题:不同年龄和性别的员工对组织价值观的看法有什么不同?我们对酒店业进行了研究;根据对388名员工的代表性样本进行的纸笔调查,我们确定了该行业有六种主要的组织价值观。在第二部分中,我们已经确定,六个确定的组织价值中有两个在统计上显着比男性更重视女性的重要性。在员工的年龄方面,没有发现统计学上的显著差异。关键词:价值观,组织价值观,待客之道,人口统计学,感知
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引用次数: 2
The City and the Sea: Evolution and Transformation of a Controversial Relationship 城市与海洋:一种有争议关系的演变与转变
Q2 Social Sciences Pub Date : 2019-06-30 DOI: 10.26493/2335-4194.12.23-30
A. Teodosio
Over the centuries, the relationship between the city and the sea has been transformed. Diverse factors (political, economic, social, scientific) have changed the way people see the sea, gradually turning the seafront from being a place of danger into a new development opportunity. In recent years, the demolition of restrictive structures and the construction of promenades along the waterfront has marked its opening to the horizon and contributed to giving a new face to the coastal cities. In addition, the economic crisis of the 1970s led to the decline of many industrial and port areas and the subsequent abandonment of several coastal areas. Since the 1980s, a series of actions began to restore these degraded areas. The various interventions, although different in origin and design methods, had in common the desire to restore the relationship between the city and the sea and the creation of new opportunities for urban, economic, and socio-cultural growth. This study traces the critical stages of a slow and complex process of opening cities to the sea and analyses the transformations from the 19th-century historical promenade into a territorial landmark, a fulcrum of urban, economic, and tourism development. It provides, through a comparative and critical analysis of the case studies, which include famous and egregious examples such as Barcelona and Bilbao, and less known and discrete destinations such as Vigo, as well as some Italian cases, an overview of the extensive experience of abandoned and re-used port areas and suggests a reflection on the city in general. Now more than ever, cities are in search of a new identity, alternative centralities, and environmental
几个世纪以来,城市与海洋之间的关系已经发生了变化。各种各样的因素(政治、经济、社会、科学)改变了人们看待海洋的方式,逐渐将海滨从一个危险的地方变成了一个新的发展机遇。近年来,滨水区限制性建筑的拆除和海滨长廊的建设标志着其向地平线开放,并为沿海城市带来了新的面貌。此外,20世纪70年代的经济危机导致许多工业和港口地区的衰落,随后一些沿海地区被遗弃。自20世纪80年代以来,一系列行动开始恢复这些退化地区。各种各样的干预措施,尽管在起源和设计方法上有所不同,但都有一个共同的愿望,即恢复城市与海洋之间的关系,为城市、经济和社会文化的发展创造新的机会。本研究追溯了城市向海洋开放这一缓慢而复杂的过程的关键阶段,并分析了从19世纪的历史长廊到地域地标、城市、经济和旅游发展的支点的转变。它通过对案例研究的比较和批判性分析,包括巴塞罗那和毕尔巴鄂等著名和令人震惊的例子,以及维戈等不太知名和分散的目的地,以及一些意大利案例,概述了废弃和再利用港口地区的广泛经验,并提出了对城市总体的反思。现在,城市比以往任何时候都更需要寻找新的身份、替代中心和环境
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引用次数: 0
Leisure and Commerce: Seafront Rivals in England’s First Seaside Resorts 休闲和商业:英国第一海滨度假胜地的海滨竞争对手
Q2 Social Sciences Pub Date : 2019-06-30 DOI: 10.26493/2335-4194.12.13-22
A. Brodie
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引用次数: 2
Examining the Seasonality of Travel-Related Expenditure by Travel Purpose: The Case of Japan 按旅游目的考察旅游相关支出的季节性:以日本为例
Q2 Social Sciences Pub Date : 2019-06-30 DOI: 10.26493/2335-4194.12.55-72
Kenichi Shimamoto
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引用次数: 2
Resonance of Cultural Tourism: Introduction to the Special Issue 文化旅游的共鸣:特刊导论
Q2 Social Sciences Pub Date : 2018-12-01 DOI: 10.26493/2335-4194.11.99-100
Irena Weber
Tourism education and the industry havemuch to offer each other, but education’s contribution must ultimately be rooted in cultivating students’ capacities to question, to critique, to relate, and to engage with the tourismworld from a standpoint of values and convictions honed through thoughtful consideration and exposure to the perspectives of others. The development of practical vocational competencies must be pursued in dialogue with, rather than ahead or in place of, humanistic capacities. Otherwise, wemay find ourselves to be very efficiently producing a world that is not of the shape we want at all. (Caton, 2014)
旅游教育和旅游业可以相互提供很多东西,但教育的贡献最终必须植根于培养学生的质疑、批评、联系和参与旅游世界的能力,从价值观和信念的角度出发,通过深思熟虑的考虑和接触他人的观点。实际职业能力的发展必须与人文能力对话,而不是超前或取代人文能力。否则,我们可能会发现自己非常有效地创造了一个完全不是我们想要的世界。(卡顿,2014)
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引用次数: 0
Cultural Tourism froman Academic Perspective 学术视野下的文化旅游
Q2 Social Sciences Pub Date : 2018-12-01 DOI: 10.26493/2335-4194.11.101-110
Tina Frank, Z. Medarić
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引用次数: 1
Jewish Tourism in Berlin and Germany’s Public Repentance for the Holocaust 柏林的犹太旅游和德国对大屠杀的公开忏悔
Q2 Social Sciences Pub Date : 2018-12-01 DOI: 10.26493/2335-4194.11.117-126
A. M. Blankenship
For generations, members of the Jewish diaspora boycotted German products and would not have dreamed of stepping foot within the borders of a nation that murdered six million of their people. Today, however, American Jews are no less likely to visit Germany than non-Jewish Americans are, and thousands of Israeli Jews live in Berlin. My research asks how the German government and private tourism industries approach Jewish tourism in Berlin and assesses how Jewish visitors respond to the experience of visiting Berlin.During the summer of 2018, I interviewed four tour guides and numerous tourists, observed people’s interactionwith the city’sHolocaust memorials and other Jewish sites, partook in Jewish-themed tours, and conducted a ‘netnography’ of analysing over ten thousand TripAdvisor reviews. This qualitative research showed thatwhilemany Jews express apprehension about visiting Germany and experience emotional turmoil on site, the abundant memorials and museums dedicated to the Holocaust convince most  Jewish tourists that the nation is dedicated to educating and reminding its people about Germany’s past crimes and committed to repairing their relationship with the global Jewish community. The trips have the effect of both strengthening tourists’ Jewish identity and allowing them to  reconcile their people’s traumatic history with the current German nation. The article provides a brief analysis of Germany’s post-war marketing directed at foreign Jews, describes the Jewish-related sites in Berlin, and reveals the responses of Jewish tourists in Berlin before presenting its conclusions.  Keywords : Jewish tourism, Germany, Berlin, dark tourism, Holocaust, memorialisation
几代人以来,散居海外的犹太人都抵制德国产品,他们做梦也想不到自己会踏上一个杀害了600万犹太人的国家的边界。然而,今天,美国犹太人访问德国的可能性并不比非犹太裔美国人少,成千上万的以色列犹太人住在柏林。我的研究询问了德国政府和私人旅游业如何对待柏林的犹太旅游,并评估了犹太游客对访问柏林的经历的反应。2018年夏天,我采访了四位导游和众多游客,观察了人们与该市大屠杀纪念馆和其他犹太遗址的互动,参加了以犹太为主题的旅游,并对一万多条TripAdvisor评论进行了“网络分析”。这项定性研究表明,虽然许多犹太人对访问德国表示担忧,并在现场经历了情感上的动荡,但大量的大屠杀纪念馆和博物馆使大多数犹太游客相信,德国致力于教育和提醒其人民德国过去的罪行,并致力于修复他们与全球犹太社区的关系。这些旅行既加强了游客的犹太身份认同,也让他们能够将自己民族的创伤历史与当前的德国民族和解。这篇文章简要分析了战后德国针对外国犹太人的市场营销,描述了柏林与犹太人有关的景点,并在提出结论之前揭示了柏林犹太游客的反应。关键词:犹太旅游,德国,柏林,黑暗旅游,大屠杀,纪念
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引用次数: 2
Anthropological Portrait of a Home Turned Into a Tourist Resource 一个变成旅游资源的家的人类学肖像
Q2 Social Sciences Pub Date : 2018-12-01 DOI: 10.26493/2335-4194.11.155-160
Helena Tolić
This article presents a part of research conducted on Radunica, a street located in Split, Croatia. Its primary purpose is to present and name the processes that took place in the local community, specifically the connection and the dynamics of changes caused by the tourist activities of the locals. The goal is to show how emotional attachment to home and the usage of it as a resource for profit influences and changes everyday life in the community. Through open-ended interviews, participation, observation, and a phenomenological approach, I have found that tourist activities in Radunica, alongside the financial gain as the most beneficial effect of tourism, are significantly changing the everyday life and culture of the locals by altering the notion and emotional connection to one’s home. In this manner, the sustainability of local communities becomes questionable, and collateral damage is also done to tourist activity. The main premise is that tourism is not a negative force that ruins communities, but that it can and should be designed and controlled, so it serves the local community and not vice versa. The goal of this article is not to present the positive or negative influences of tourismbut to raise awareness about some deficiencies of tourist activities in local communities and to look in the direction of solutions. Keywords : tourism, tourist activity, local community, Radunica, commodification, touristification
本文介绍了对位于克罗地亚斯普利特的Radunica街道进行的部分研究。它的主要目的是呈现和命名发生在当地社区的过程,特别是当地人的旅游活动引起的联系和动态变化。目的是展示对家的情感依恋以及将家作为盈利资源的利用如何影响和改变社区的日常生活。通过开放式访谈、参与、观察和现象学方法,我发现拉杜尼察的旅游活动,除了经济收益是旅游业最有利的影响外,还通过改变对家乡的观念和情感联系,极大地改变了当地人的日常生活和文化。在这种方式下,当地社区的可持续性受到质疑,同时也对旅游活动造成了附带损害。主要前提是,旅游业不是破坏社区的消极力量,它可以而且应该被设计和控制,因此它为当地社区服务,而不是相反。本文的目的不是要呈现旅游业的积极或消极影响,而是要提高人们对当地社区旅游活动的一些不足的认识,并寻找解决方案的方向。关键词:旅游,旅游活动,地方社区,西班牙,商品化,旅游化
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引用次数: 0
Looking for a Relationship with the Sea: Urban-Scape and Cosmopolitan Memories in Contemporary Odessa 寻找与海的关系:当代敖德萨的城市景观和世界主义记忆
Q2 Social Sciences Pub Date : 2018-12-01 DOI: 10.26493/2335-4194.11.111-116
E. Cocco
The sea is not quite on the radar of social science. However, things change when the sea and the land touch each other and the sea resonates in living social relations. In some cases, the encounters with the sea take place in the formof embodied imagination processes that bring about productive dissonances. My research aims to unveil the frictions between dissonant embodied imaginations of local citizens and tourists in an exceptional ‘landscape of dreams’: the post-cosmopolitan port-city of Odessa. In 2008–2010 I carried out field-work with interviews and surveys aimed at comparing the ways maritime imperial legacies were exploited in Trieste and Odessa. After almost a decade, I was back ‘in the pearl of the Black Sea’ with the intention of carrying out a more in-depth investigation of the relationship between tourism and the exploitation of cosmopolitan memories in this post-socialist port city of Ukraine. My data are a combination of secondary statistics, ethnographicwork, and first-hand qualitative accounts, both audio-visual and interviews, collected from April 2017 to June 2018, here including a two-week period spent in Odessa. After a preliminary elaboration of data, I ampersuaded that the tourist relations in contemporary Odessa are oriented by the double endeavour of both hosts and guests looking for a special relationship with the sea. The sea and the waterside work both as privileged viewpoints for urban spectators (both tourists and residents) and a necessary medium to establish a relationship with the city and its multicultural past. Keywords : Odessa, cosmopolitanism, sea, tourism, urban-scape
海洋并不是社会科学关注的对象。然而,当海洋和陆地相互接触,海洋在生活的社会关系中产生共鸣时,事情就发生了变化。在某些情况下,与大海的相遇以具体化的想象过程的形式发生,带来了富有成效的不和谐。我的研究旨在揭示在一个特殊的“梦想景观”中,当地公民和游客的不和谐的具体化想象之间的摩擦:后世界主义港口城市敖德萨。在2008年至2010年期间,我进行了实地采访和调查,目的是比较的里雅斯特和敖德萨利用海洋帝国遗产的方式。近十年后,我回到了“黑海明珠”,打算在这个后社会主义的乌克兰港口城市对旅游业与世界记忆的利用之间的关系进行更深入的调查。我的数据结合了二手统计数据、民族志工作和第一手定性记录,包括视听和访谈,收集于2017年4月至2018年6月,其中包括在敖德萨度过的两周时间。在对数据进行了初步的阐述之后,我确信当代敖德萨的旅游关系是由主人和客人寻求与海洋建立特殊关系的双重努力所导向的。大海和水边既是城市观众(包括游客和居民)的优越视角,也是与城市及其多元文化历史建立关系的必要媒介。关键词:敖德萨,世界主义,海洋,旅游,城市景观
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引用次数: 0
The Influence of an International Festival on Visitors’ Attitudes toward Diverse Cultures 一个国际节日对游客对多元文化态度的影响
Q2 Social Sciences Pub Date : 2018-12-01 DOI: 10.26493/2335-4194.11.127-141
Yao-Yi Fu, Suosheng Wang, C. King, Yung-Tsen Chu
Interactingwith people fromother countries can enhance our knowledge of cultural diversity and provide an international perspective. There are many ways of enhancing cultural understanding, one of which is attending international festivals. While research on festivals is fast growing, visitors’ attitudes toward diverse cultures is a relatively unexplored subject. This study used a visitor attitude scale to investigate visitors’ behavioural, cognitive, and/or affective components of diversity attitudes. The research focused on measuring visitation frequency, stay-time at the event, similar event participation, cultural interest, and overseas travel experience contributing to any observed differences in visitors’ attitudes. The visitors’ intention to travel overseas after attending this festival was also investigated. A total of 195 visitors were surveyed on site at an international festival in a Midwestern city in the us, with 176 providing usable data. The findings suggest that international festivals  play an important role in improving visitors’ awareness, appreciation, and acceptance of diverse cultures. Specifically, visitation frequency, the time spent at the event, and personal interest in cultures have significant influence on attitudes. These findings have implications for future researchers and event organisers. Keywords : international festivals, ethnic groups, visitor attitude, diverse cultures
与其他国家的人交流可以增进我们对文化多样性的了解,并提供国际视野。增进文化理解的方法有很多,其中之一就是参加国际节日。虽然对节日的研究正在快速增长,但游客对多元文化的态度是一个相对未被探索的主题。本研究使用游客态度量表来调查游客的行为、认知和/或情感因素的多样性态度。这项研究的重点是衡量访问者的访问频率、在活动中停留的时间、类似活动的参与、文化兴趣和海外旅游经历,这些因素对观察到的访问者态度的差异有何影响。此外,还调查了游客参加该节日后出国旅游的意向。在美国中西部城市的一个国际节日上,共有195名游客接受了现场调查,其中176人提供了可用的数据。研究结果表明,国际节日在提高游客对多元文化的认识、欣赏和接受方面发挥了重要作用。具体而言,访问频率、在活动中花费的时间和个人对文化的兴趣对态度有重大影响。这些发现对未来的研究人员和活动组织者有启示意义。关键词:国际节日,民族,游客态度,多元文化
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引用次数: 1
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Academica Turistica
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