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Q2 Business, Management and Accounting Pub Date : 2022-08-10 DOI: 10.1177/22785337221093696
Preeti S. Rawat
As the frontiers of knowledge are pushed further, new realizations dawn on us which give us a different perspective to the challenges in hand. This issue of BPR is in line with the above thought. It presents before you an eclectic collection of papers from diverse fields like marketing, social media, finance, and human behavior. Wali, AGYO, Amangala and Nkpurukwe, in their paper “Marketization of Public Universities: Lessons from a Developing Economy,” have investigated the marketization of public universities in a developing economy intending to provide findings for repositioning public universities for global attraction. Policy implications and recommendations suggest a tripartite work relationship between the government, university leadership, and academic staff union for repositioning public universities. Farzin, Sadeghi, Fattahi, and Eghbal, in their paper “Effect of Social Media Marketing and eWOM on Willingness to Pay in the Etailing: Mediating Role of Brand Equity and Brand Identity” have shown that electronic word-of-mouth can indirectly affect consumer behavioral responses through brand equity and brand identity and also have a direct impact on consumer decisions such as willingness to pay a premium. The insights from this paper could be utilized by marketers and advertisers in the formulation and implementation of effective and coherent marketing and advertising strategies. Ugheoke, Mashi, and Mohd Isa in their paper “Can Workplace Fun Moderate Organizational Identification and Job Satisfaction Relationship” investigate the moderation effect of workplace fun on the relationship between organizational identification (OID) and job satisfaction. The findings suggest that organizational leaders can use fun to generate favorable organizational outcomes. Managers can increase employee job satisfaction by encouraging workplace fun. Pandey and Joshi in their paper “Examining Asset Pricing Anomalies: Evidence from Europe” examined five important asset pricing anomalies, namely, size, value, momentum, profitability, and investment rate to test their efficacy in major West European economies, that is, France, Germany, Italy, and Spain. The authors have employed four prominent asset pricing models, namely, CAPM, FF3 Factor Model, Carhart Model, and FF5 Factor Model to evaluate if portfolio managers can create trading strategies to generate risk-adjusted extra normal returns for their investors. The study has implications for portfolio managers, academia, and policy makers. Dhar and Khandelwal have studied the “Impact of Goods and Service tax (GST) on supply chain management.” This research helps managers to understand GST system in a better way so that they can adopt it for enhancing their business performance. Lastly, Jena and Sahoo’s case study “Story of Milk Mantra: Growth and Sustenance in a Complex Emerging Market” focuses on various leadership styles and strategies that are necessary for Milk Mantra in order to expand and sustain growth in c
随着知识的前沿被进一步推进,新的认识出现在我们身上,这给了我们一个不同的视角来应对眼前的挑战。本次业务流程再造问题正是符合上述思想的。它向你展示了来自营销、社交媒体、金融和人类行为等不同领域的不拘一格的论文集。瓦利、AGYO、Amangala和Nkpurukwe在他们的论文《公立大学的市场化:发展中经济的教训》中调查了发展中经济中公立大学的营销,旨在为重新定位公立大学以吸引全球提供研究结果。政策影响和建议表明,政府、大学领导层和学术人员工会之间存在三方工作关系,以重新定位公立大学。法尔津,萨德吉,法塔希,和埃赫巴尔,在他们的论文《社交媒体营销和口碑对支付意愿的影响:品牌资产和品牌认同的中介作用》中表明,电子口碑可以通过品牌资产和商标认同间接影响消费者的行为反应,也可以直接影响消费者的支付意愿等决策。营销人员和广告商可以利用本文的见解制定和实施有效、连贯的营销和广告策略。Ughoeke、Mashi和Mohd Isa在他们的论文《工作场所乐趣能否调节组织认同和工作满意度关系》中调查了工作场所乐趣对组织认同(OID)和工作满意度之间关系的调节作用。研究结果表明,组织领导者可以利用乐趣来产生有利的组织结果。经理可以通过鼓励工作乐趣来提高员工的工作满意度。Pandey和Joshi在他们的论文《检查资产定价异常:来自欧洲的证据》中检查了五个重要的资产定价异常,即规模、价值、动量、盈利能力和投资率,以测试它们在西欧主要经济体(即法国、德国、意大利和西班牙)的效力。作者采用了四个著名的资产定价模型,即CAPM、FF3因子模型、Carhart模型和FF5因子模型来评估投资组合经理是否可以制定交易策略,为投资者产生经风险调整的超正常回报。这项研究对投资组合经理、学术界和政策制定者都有启示。Dhar和Khandelwal研究了“商品和服务税(GST)对供应链管理的影响”。这项研究有助于管理者更好地理解GST制度,以便他们能够采用它来提高业务绩效。最后,Jena和Sahoo的案例研究“Milk Mantra的故事:复杂新兴市场中的增长和维持”侧重于Milk Man特拉在复杂新兴市场扩张和维持增长所需的各种领导风格和战略。我祝愿你们每个人身体健康,并希望你们继续订阅我们的期刊。
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引用次数: 0
The Yin and Yang Model of Value Co-Creation in the Non-Profit Sector 非营利部门价值共同创造的阴阳模式
Q2 Business, Management and Accounting Pub Date : 2022-08-02 DOI: 10.1177/22785337221112476
Renata V. Klafke, S. Didonet
This study describes the process and elements presented in a value co-creation process between non-profits and donors, as well as the outcomes of this interaction. The study includes semi-structured interviews with managers and donors, as well as first-hand observation and notes from the telemarketing department of two health-related non-profits (NPOs). To represent the interaction between actors, the Yin and Yang model of value co-creation is proposed. In relation to the outcomes of this relationship, despite the elements of co-creation value that are highlighted in the literature, that is, dialog and transparency, other relevant components stood out more in this context, such as trust and reputation. This research broadens the literature in the field of NPOs, since most researches on value co-creation are centered on the private sector and focus the analysis on the end user, which in the non-profit sector of health care would be the patient. Otherwise, this research focuses on a resource integrator actor, that is, the donor. Managerial contributions and future research directions are also presented.
本研究描述了非营利组织与捐赠者共同创造价值的过程和要素,以及这种互动的结果。该研究包括对管理人员和捐助者的半结构化访谈,以及来自两家与健康相关的非营利组织(NPOs)电话营销部门的第一手观察和记录。为了表现参与者之间的互动关系,本文提出了价值共同创造的阴阳模型。就这种关系的结果而言,尽管文献中强调了共同创造价值的要素,即对话和透明度,但在这种背景下,其他相关要素更为突出,例如信任和声誉。本研究拓宽了非营利组织领域的文献,因为大多数关于价值共同创造的研究都集中在私营部门,并将分析重点放在最终用户上,而在医疗保健的非营利部门中,最终用户是患者。除此之外,本研究聚焦于资源集成商行动者,即捐赠者。提出了管理贡献和未来的研究方向。
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引用次数: 0
Explicating Collective Technology Efficacy in Work from Home Context: Study of Employees with Positive Feelings 在家工作环境中阐释集体技术效能——对具有积极情感的员工的研究
Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1177/22785337221113165
N. Mehta, S. Jha, Somdeb Bhattacharya
The COVID-19 pandemic and the lockdown forced business firms to undertake employee work from home (WFH). The pandemic situation created a general negative sentiment. Employees, while practicing WFH, worked remotely. They worked collectively using network technology in the virtual context and achieved job efficacy even in challenging times. Employees’ achievement of job efficacy helped achieve better results in terms of work performance at organizational team levels. Data were collected from Indian managers during COVID-19 unlock phase. Three hundred twenty-six managerial responses were collected and analyzed using structured equation modeling. The broaden-and-build theory of positive emotions was applied for the study. A theoretical model was developed with a positive feeling as an antecedent variable, effort as a mediating variable, and collective technology in virtual team efficacy as the dependent variable. The findings of the study adhered to the perspectives of broad and build theory.
新冠肺炎疫情和封锁迫使企业员工在家工作(WFH)。疫情造成了普遍的负面情绪。员工在练习WFH时,远程工作。他们在虚拟环境中使用网络技术进行集体工作,即使在充满挑战的时代也能达到工作效率。员工的工作效能感有助于在组织团队层面取得更好的工作绩效。数据是在新冠肺炎解锁阶段从印度管理人员那里收集的。使用结构化方程模型收集并分析了三百二十六份管理层的回复。本研究运用了积极情感的拓展与建构理论。建立了一个以积极感受为前因变量,努力为中介变量,虚拟团队效能集体技术为因变量的理论模型。研究结果坚持了广义和构建理论的观点。
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引用次数: 0
Exploring the Influence of Kinabalu Geopark Development on Community Well-being from the Perspective of Policymakers: A Preliminary Study 从政策制定者的角度探讨基纳巴鲁地质公园开发对社区福祉的影响:初步研究
Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1177/22785337221113150
O. Dousin, R. P. Boroh, S. Aralas
Kinabalu Geopark is located in Sabah, Malaysia, Borneo, and it will be the second Geopark landmark in Malaysia. The study aimed to explore the implications of the development of Kinabalu Geopark to community well-being. The central research question is: “How does Kinabalu Geopark development enhance and promote community well-being from the perspectives of policymakers?” This study employs a qualitative research approach guided by an interpretivist paradigm by interviewing 15 policymakers. Findings indicated three key themes of community well-being, (i) economic well-being, (ii) social well-being, and (iii) criticality of engagement initiatives. Economic well-being refers to how the development of Kinabalu Geopark would help to strengthen the local economy by providing more employment and business opportunities. Social well-being relates to how communities will benefit from the social stability and strong relationships formed by government sectors, local community leaders, and society. Then, engagement initiative by the policymakers is crucial to ensure the projects’ success, community leadership, and community-wide engagement activities are essential. As a result of efforts to maintain geological characteristics and natural resources, geopark development may not only give prospects for local economic and social growth, but it may also expand educational programs, research, and development for scientific and tourism objectives.
基纳巴鲁地质公园位于马来西亚沙巴,婆罗洲,将是马来西亚第二个地质公园地标。该研究旨在探讨基纳巴鲁地质公园的发展对社区福祉的影响。中心研究问题是:“从政策制定者的角度来看,基纳巴鲁地质公园的发展如何增强和促进社区福祉?”本研究采用了一种以解释主义范式为指导的定性研究方法,采访了15位政策制定者。调查结果表明,社区福祉有三个关键主题,(i)经济福祉,(ii)社会福祉,以及(iii)参与倡议的关键性。经济福祉是指基纳巴鲁地质公园的发展将如何通过提供更多的就业和商业机会来帮助加强当地经济。社会福利关系到社区将如何从政府部门、地方社区领导人和社会形成的社会稳定和牢固关系中受益。然后,决策者的参与举措对于确保项目的成功至关重要,社区领导力和社区范围的参与活动至关重要。由于努力保持地质特征和自然资源,地质公园的开发不仅可以为当地经济和社会发展带来前景,还可以扩大教育计划、研究和开发,以实现科学和旅游目标。
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引用次数: 0
Being Nice Goes Long Way: Manifesting Compassion for Others Enacts in Experiencing Positive Emotions and Workplace Happiness for the Employees 为人友善有很长的路要走:表现出对他人的同情有助于员工体验积极的情绪和工作场所的幸福感
Q2 Business, Management and Accounting Pub Date : 2022-07-22 DOI: 10.1177/22785337221113157
R. K. Pradhan, Kailash Jandu, Lopamudra Hati, Madhusmita Panda
Drawing on positive activity model ( Lyubomirsky & Layous, 2013 ), the present study aims to examine the relationship of employees’ compassion for others and the level of workplace happiness whilst investigating mediating mechanism of positive affectivity. The study further explores the role of perceived organizational support (POS) in bolstering the happiness of the employees. Using the purposive sampling technique, a sample of the Indian working population ( N = 422) was selected for the study. Standardized instruments were administered to the respondents for data collection. Structural equation modeling findings revealed that the employees who showed more compassion toward others experienced a higher level of happiness at work. The results indicated that the positive emotions acted as a significant mediator in this relationship. The PROCESS macro analysis showed that the POS moderated the link between compassion and workplace happiness for the employees in a positive direction. The study highlights the importance of performing intentional positive activities for the better well-being of the employees. The implications of the study in terms of practicing positive psychology for creating thriving modern organizations are discussed.
本研究借鉴积极活动模型(Lyubomirsky & Layous, 2013),旨在研究员工对他人的同情与工作场所幸福感水平的关系,同时研究积极情感的中介机制。本研究进一步探讨组织支持感(POS)在提升员工幸福感中的作用。采用有目的抽样技术,选择印度工作人口样本(N = 422)进行研究。对受访者使用标准化工具进行数据收集。结构方程模型的研究结果显示,对他人表现出更多同情心的员工在工作中体验到更高的幸福感。结果表明,积极情绪在这一关系中起着显著的中介作用。PROCESS宏观分析表明,POS正向调节员工同情心与工作场所幸福感之间的关系。该研究强调了进行有意识的积极活动对员工更好的幸福感的重要性。讨论了本研究在实践积极心理学以创造繁荣的现代组织方面的意义。
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引用次数: 1
Impact of “Distance” on Corporate Social Responsibility: Evidence from an Emerging Market “距离”对企业社会责任的影响——来自新兴市场的证据
Q2 Business, Management and Accounting Pub Date : 2022-07-21 DOI: 10.1177/22785337221113169
K. Yadav, Kalpana Tokas
Multinational enterprises resort to several market and nonmarket strategies to overcome the liability of foreignness (LOF) faced by them in overseas markets. A lesser explored nonmarket strategy to overcome LOF and gain legitimacy in the host country is through corporate social responsibility (CSR) expenditure. This paper empirically examines the role of “distance” on the CSR practices of foreign subsidiaries in India. Further, the study explores the role of market potential of the emerging market host country as proxied by the Gross Domestic Product in moderating the relation between distance variables and CSR expenditure. Our sample consists of CSR expenditure data of 69 foreign subsidiaries in India from 17 countries over the period from 2014 until 2018. The results show that cultural and economic distances impact the CSR expenditure of foreign subsidiaries positively and significantly. This relationship is negative and significant for administrative distance and insignificant for the case of geographic distance. Furthermore, it is observed that the market potential of the host country can make the foreign subsidiaries overlook the existence of distances.
跨国企业为了克服其在海外市场上面临的外国责任,采取了多种市场和非市场策略。克服LOF并在东道国获得合法性的一种较少探索的非市场战略是通过企业社会责任(CSR)支出。本文实证检验了“距离”在印度外国子公司企业社会责任实践中的作用。此外,本研究探讨了以国内生产总值为代表的新兴市场东道国的市场潜力在调节距离变量与企业社会责任支出之间的关系方面的作用。我们的样本包括2014年至2018年期间,来自17个国家的69家外国子公司在印度的CSR支出数据。研究结果表明,文化和经济距离对外资子公司企业社会责任支出有显著的正向影响。这种关系对于行政距离是负的和显著的,对于地理距离的情况是不显著的。此外,据观察,东道国的市场潜力可能会使外国子公司忽视距离的存在。
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引用次数: 0
Technological Innovation Outcomes: Does the Internal Ecosystem Play a Key Role? 技术创新成果:内部生态系统是否起关键作用?
Q2 Business, Management and Accounting Pub Date : 2022-06-29 DOI: 10.1177/22785337221107777
M. A. Odei, P. Novák
This study empirically investigates the causal relationship that exist between innovators and internal ecosystem factors driving technological innovation among small and medium-sized enterprises (SMEs) across the European region using the linear equation model. Our analysis is based on firm-level panel data from the European Innovation Survey conducted by the European Union from 2011–2018 with 296 SMEs across Europe. The results show that, human resources, research systems, financial support, firm investments, linkages, and employment impact was positively related to technological innovation performance. However, the outcome of an innovation-free environment and sales impacts as contextual factors had an insignificant influence on SMEs’ innovation performance. The results imply that effective human resource approach coupled with good governmental policies are important factors that can increase SMEs’ innovation performance. Based on this study results, SMEs’ managers can provide effective and sustainable policies that would provide both direct and support roles on the main drivers of regional and economic development. The outcome of this research indicates that firms need to pay greater attention to external factors such as governmental policies governing SMEs, considering customers’ needs, product specification and ensuring that they deliver quality product to satisfy consumers.
本文运用线性方程模型实证研究了欧洲地区中小企业技术创新驱动因素与创新者之间的因果关系。我们的分析基于欧盟2011-2018年对欧洲296家中小企业进行的欧洲创新调查的公司层面面板数据。研究结果表明,人力资源、科研体系、资金支持、企业投资、关联度、就业影响与技术创新绩效呈正相关。而无创新环境的结果和销售影响作为背景因素对中小企业创新绩效的影响不显著。结果表明,有效的人力资源管理与良好的政府政策是提高中小企业创新绩效的重要因素。基于本研究结果,中小企业管理者可以提供有效和可持续的政策,这些政策将在区域和经济发展的主要驱动因素中发挥直接和支持作用。本研究的结果表明,企业需要更多地关注外部因素,如政府对中小企业的政策,考虑客户的需求,产品规格,并确保他们提供优质的产品,以满足消费者。
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引用次数: 0
Effect of COVID-19 Stimulus Packages on Nations’ Competitive Advantage 新冠肺炎刺激计划对国家竞争优势的影响
Q2 Business, Management and Accounting Pub Date : 2022-06-28 DOI: 10.1177/22785337221107760
Dheeraj Sharma, S. Pandey, Diptanshu Gaur
The study examines the country’s competitive advantage variations due to fiscal stimulus allocated for COVID-19 by the G-20 governments. It predicts that G-20 countries that are more likely to attract future investments from global firms will improve their trade share in the post-COVID-19 scenario. The study uses the growth-share matrix and 4E (entrenching, empowering, enterprising, enriching) framework. Findings indicate that Japan, the USA, India, Australia, and Canada have allocated significantly large stimulus as a percentage of gross domestic product (GDP) compared to their world trade share. It is likely to provide them with a competitive advantage in the future. The findings further reveal that the Governments have significantly allocated the stimulus to four sectors, that is, health, social security, industry and construction, and small and medium enterprises (SMEs). In the post-COVID-19 scenario, global firms may seek market entry or expansion strategies in these sectors in the nations mentioned above.
该研究考察了由于20国集团政府为COVID-19分配财政刺激而导致的国家竞争优势差异。报告预测,更有可能吸引全球企业未来投资的20国集团国家将在covid -19后情景中提高其贸易份额。该研究使用了增长-份额矩阵和4E(巩固、授权、进取、丰富)框架。研究结果表明,日本、美国、印度、澳大利亚和加拿大的刺激支出占其全球贸易份额的国内生产总值(GDP)的比例相当大。这很可能在未来为他们提供竞争优势。调查结果进一步显示,各国政府已将大量刺激资金分配给四个部门,即卫生、社会保障、工业和建筑以及中小型企业。在新冠肺炎疫情后的情况下,跨国公司可能会在上述国家的这些部门寻求市场进入或扩张战略。
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引用次数: 1
Relationship Between Job Stress, Employee Engagement and Job Satisfaction: A Study Based on Women Managers in 4 and 5 star Hotels in India 工作压力、员工敬业度与工作满意度的关系——基于印度四星级和五星级酒店女经理的研究
Q2 Business, Management and Accounting Pub Date : 2022-06-17 DOI: 10.1177/22785337221107770
S. Nair, Jain Mathew
Women account for a very small percentage of the employee population in Indian luxury hotels. While they have proved themselves as valuable assets, the average tenure of a woman in a managerial role in the sector is still around 2 to 4 years. The Government of India in its India Skills report has identified the sector as a focus area, in the drive to achieve better gender ratios. This study takes a small step towards understanding the factors that could influence the tenure of women in the hotel sector. The study examines the role of job stress in determining the levels of job satisfaction of women in the Indian hotel industry. The study also examines the mediating effect that employee engagement may have on the relation. The researchers have studied women in managerial roles in 4 and 5-star hotels, across India. The findings suggest that there is a strong negative correlation between job stress and job satisfaction and that this relationship is partially mediated by the presence of employee engagement. The findings are particularly important for the hospitality sector in India, as it struggles to retain its talented female employees.
在印度豪华酒店的员工中,女性所占比例很小。尽管她们已经证明自己是宝贵的资产,但女性在该部门担任管理职务的平均任期仍在2至4年左右。印度政府在其《印度技能报告》中将该部门确定为一个重点领域,以推动实现更好的性别比例。这项研究为了解可能影响女性在酒店行业任职的因素迈出了一小步。这项研究考察了工作压力在决定印度酒店业女性工作满意度方面的作用。该研究还考察了员工敬业度可能对这种关系产生的中介作用。研究人员对印度四星级和五星级酒店的女性管理人员进行了研究。研究结果表明,工作压力和工作满意度之间存在强烈的负相关关系,这种关系在一定程度上是由员工敬业度介导的。这一发现对印度的酒店业尤为重要,因为该行业正努力留住有才华的女性员工。
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引用次数: 1
I Cannot Let Go of the Passion: Comparing the Interpersonal and Intrapersonal Conceptualizations of Brand Passion 我不能放弃激情:比较品牌激情的人际概念和个人概念
Q2 Business, Management and Accounting Pub Date : 2022-06-17 DOI: 10.1177/22785337221105701
Vivek Pani Gumparthi, Vamsidhar Ambatipudi, Amandeep Singh Narang
Brand passion is a consumer construct that has garnered a lot of attention in the recent past. The literature on brand passion is divided by two broad conceptualizations, which have resulted in nomological inconsistency. The present research tackles this conceptual disagreement by identifying and contrasting the two broad conceptualizations of brand passion. In this vein, the current study compares the impact of brand passion on consumer well-being, positive word of mouth, and social media following. The study also examines the role of “duration of use” as a moderator on the proposed relationships. A total of 336 responses were analyzed using structural equation modeling, and the findings indicate that interpersonal conceptualization is a better conceptualization. The study also elucidates implications and future research directions.
品牌激情是一种消费者结构,在最近的一段时间里引起了很多关注。关于品牌激情的文献被两个宽泛的概念划分,这导致了法理上的不一致。本研究通过识别和对比品牌激情的两个广义概念来解决这一概念分歧。在这方面,目前的研究比较了品牌热情对消费者幸福感、正面口碑和社交媒体关注的影响。该研究还考察了“使用期限”作为调节因素对拟议关系的作用。使用结构方程模型对336个回答进行了分析,结果表明人际概念化是一种更好的概念化。该研究还阐明了研究的意义和未来的研究方向。
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引用次数: 2
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Business Perspectives and Research
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