Progress in Tourism and Hospitality Research最新文献

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Book Review: EUROPEAN TOURISM: REGIONS, SPACES AND RESTRUCTURING edited by Armando Montanari and Allan M. Williams.; John Wiley & Sons Ltd, Chichester, 1995. No. of pages: 284. Price £40.00 (hardback). ISBN 0–471–95286–9.

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<185::AID-PTH64>3.0.CO;2-N

Greg Richards

引用次数: 0

Tourismification of the profession: chameleon job names across the industry 职业旅游化:整个行业的职业名称变色龙

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<175::AID-PTH91>3.0.CO;2-W

J. Jafari

引用次数: 21

Book Review: TOURISM ECONOMIC, PHYSICAL AND SOCIAL IMPACTS by Alister Mathieson and Geoffrey Wall. Longman, Harlow, 1982. No. of pages: 208. Price £14.99 (paperback). ISBN 0 582 30061 4. 书评:旅游对经济、物质和社会的影响，作者:阿利斯特·马西森和杰弗里·沃尔。朗曼，哈洛，1982。不。页数:208。价格14.99英镑(平装本)。Isbn 0 582 30061

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<183::AID-PTH39>3.0.CO;2-D

C. Jenkins

引用次数: 0

Some considerations of impacts of attitude to foreigners by hotel workers in the Peoples Republic of China on hospitality service 关于中华人民共和国酒店工作人员对外国人的态度对接待服务影响的几点思考

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<107::AID-PTH63>3.0.CO;2-B

J. Huyton, A. Ingold

Chinese people have long been considered to be xenophobic, and this has not been helped by the isolationist stance imposed by the communist (Chinese socialist) leaders over the past several decades. The present study was carried out to discover the attitudes of hotel workers in the Peoples Republic of China (P.R.C.) to visitors to their country who stayed in hotels. A rationale is presented for subdividing visitors into ethnic groupings, these being: Western; Japanese; South East Asian; overseas (compatriot) Chinese; and local Chinese. Given these groupings, the study goes on to use repertory grid analysis to analyse the attitudes of a sample of hotel workers from a variety of departments within hotels, and from a diverse regional spread throughout PRC, to their hotel guests. It was found that there was considerable uniformity of view of the workers, independant of hotel department, as to the attributes of their guests relative to their ethnic origin. The most significant distinction was that the Japanese, South East Asian and local Chinese were all linked together as sharing negative attributes, that is to say they were generally disliked by the hotel workers. Conversely, the Western people and other (compatriot) Chinese were generally perceived to have positive attributes and were less unwelcome. These findings are discussed in more detail in the paper. © 1997 John Wiley & Sons, Ltd.

中国人长期以来被认为是仇外的，而在过去的几十年里，共产主义(中国社会主义)领导人强加的孤立主义立场并没有帮助。本研究旨在了解中华人民共和国(prc)酒店工作人员对在其国家下榻酒店的游客的态度。提出了将游客细分为不同种族的基本原理，这些是:西方;日本;东南亚;海外(同胞)华人;和当地华人。考虑到这些分组，研究继续使用库存网格分析来分析来自酒店各个部门的酒店工作人员样本，以及来自中国各地不同地区的酒店员工对酒店客人的态度。研究发现，与酒店部门无关的工作人员对客人的种族特征的看法相当一致。最显著的区别是，日本人、东南亚人和当地中国人都被联系在一起，因为他们有共同的负面属性，也就是说，他们通常不受酒店工作人员的欢迎。相反，西方人和其他(同胞)中国人通常被认为具有积极的品质，不那么不受欢迎。本文对这些发现进行了更详细的讨论。©1997 John Wiley & Sons, Ltd

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引用次数: 4

Book Review: TRAVEL GEOGRAPHY by Rosemary Burton. Pitman Publishing, Harlow, Essex, 1995. No. of pages 514 Price £19.99 (paperback). ISBN 0‐273‐60203‐9. 书评:罗斯玛丽·伯顿的《旅行地理》。皮特曼出版社，哈洛，埃塞克斯，1995年。不。售价19.99英镑(平装本)。ISBN 0还是273还是60203 9。

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<187::AID-PTH57>3.0.CO;2-D

A. Ladkin

引用次数: 0

The use of data envelopment analysis to monitor hotel productivity 使用数据包络分析来监控酒店的生产力

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<119::AID-PTH74>3.0.CO;2-2

Nick Johns, Barry Howcroft, L. Drake

Data envelopment analysis (DEA) was used to monitor and benchmark productivity in a chain of 15 hotels over a 12-month period. Quarter results were compared with each other and with standard accounting data for the same period. In this way it was possible to identify and study units which showed anomalous behavour in terms of their measured productivity and gross profit. These were apparently related to factors other than size or staffing levels. Advantages and disadvantages of DEA are discussed, as well as its potential for the motivation and appraisal of local management and for optimizing budgetary control. © 1997 John Wiley & Sons, Ltd.

引用次数: 190

Book Review: SUSTAINABLE TOURISM. AN AUSTRALIAN PERSPECTIVE by Rob Harris and Neil Leiper. Butterworth Heinemann, Oxford, 1995. No. of pages: 250. Price £30.00 (paperback). ISBN 0‐7506 8919‐6. 书评:可持续旅游。罗布·哈里斯和尼尔·莱珀的《澳大利亚视角》。巴特沃斯·海涅曼，牛津，1995。不。共250页。价格30英镑(平装本)。Isbn 0‐7506 8919‐6。

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<186::AID-PTH60>3.0.CO;2-Y

J. Pigram

引用次数: 0

Integrating sport and tourism: a review of regional policies in England. 整合体育与旅游:英格兰地区政策回顾。

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<129::AID-PTH81>3.0.CO;2-7

M. Weed, C. Bull

Various authors have long advocated linking sport and tourism. This paper seeks to move from such advocacy by examining the attitudes and practices of policy makers in England through a review of the strategy documents of the agencies involved (Sports Council, Regional Councils for Sport and Recreation, English Tourist Board, Regional Tourist Boards). Initial examination of the sport–tourism literature and strategy statements enabled the formulation of a Policy Area Matrix for Sport and Tourism which was then used as the background for the review. The review revealed an increasing amount of sport–tourism activity which was not matched by any significant liaison amongst the agencies responsible for sport and tourism policies. The paper concludes by suggesting that ideas associated with organisational culture and the policy process may offer explanations for this lack of liaison and that further investigation in this area is essential to achieving an integrated framework for sport and tourism. © 1997 John Wiley & Sons, Ltd.

长期以来，许多作家都主张将体育和旅游业联系起来。本文试图通过审查有关机构(体育理事会、区域体育和娱乐理事会、英国旅游局、区域旅游局)的战略文件，审查英国决策者的态度和做法，从而摆脱这种宣传。对体育旅游文献和战略声明进行初步审查后，编制了体育和旅游政策领域矩阵，然后作为审查的背景。审查显示，体育旅游活动的数量不断增加，而负责体育和旅游政策的机构之间却没有任何重要的联系。论文的结论是，与组织文化和政策过程相关的想法可能会为这种缺乏联系提供解释，并且在这一领域的进一步调查对于实现体育和旅游的综合框架至关重要。©1997 John Wiley & Sons, Ltd

引用次数: 43

Generating grounded theory from qualitative data: the application of inductive methods in tourism and hospitality management research 从定性数据中产生扎根理论:归纳法在旅游和酒店管理研究中的应用

Progress in Tourism and Hospitality Research

Pub Date : 1997-06-01 DOI: 10.1002/(SICI)1099-1603(199706)3:2<165::AID-PTH87>3.0.CO;2-I

J. Connell, A. Lowe

Based on a doctoral experience of using Grounded Theory to research processes of hotel brand internationalisation, this article explains and critically evaluates how researchers can utilise the method to best effect within tourism and hospitality management settings. The fundamental characteristics underlying qualitative research are outlined prior to a fuller explication of the method's essential characteristics and analytical processes. The authors' current approach to the method is then discussed. Finally, issues based upon theoretical sensitivity, theoretical contamination, access limitations and analytic level are appraised and addressed. The paper concludes by arguing the method's relevancy to the field. © 1997 John Wiley & Sons, Ltd.

基于博士使用扎根理论研究酒店品牌国际化过程的经验，本文解释并批判性地评估了研究人员如何利用该方法在旅游和酒店管理环境中取得最佳效果。在更全面地解释定性研究的基本特征和分析过程之前，概述了定性研究的基本特征。然后讨论了作者对该方法的当前方法。最后，对基于理论敏感性、理论污染、访问限制和分析水平的问题进行了评价和解决。文章最后论证了该方法与该领域的相关性。©1997 John Wiley & Sons, Ltd

引用次数: 112

Disneyland Paris: a permanent economic growth pole in the Francilian landscape. 巴黎迪士尼乐园:法国永久的经济增长极。

Progress in Tourism and Hospitality Research

Pub Date : 1997-03-01 DOI: 10.1002/(SICI)1099-1603(199703)3:1<17::AID-PTH59>3.0.CO;2-J

A. d'Hauteserre

Disneyland Paris was located in the Francilian landscape to increase the capital accumulation of the Walt Disney Company. It has settled there permanently thanks, in part, to the convention signed by the Company with the French government who needed an economic growth pole in the Eastern part of the Paris Basin. Disney accepted the partnership and its constraints because it had ambitious real estate development plans. The French government, with its New Town policy was the only European country that could provide such a large acreage which it used to lever Disney's presence. © 1997 by John Wiley & Sons, Ltd.

引用次数: 12

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