Pub Date : 2019-12-30DOI: 10.17261/pressacademia.2019.1158
Hsiao-Ling Chen, S. Fang
Purpose - This study integrated job demands-resources model and concept of stress mindset to examine a three-way interaction model. Testing the effect of challenge stressor, leader-member exchange and positive stress mindset on job performance. Methodology - Research data were collected from four hundred eighty-seven employees during different business in Taiwan. Hierarchical regression analysis was conducted, and results supported the three-way moderation effect. Findings- The findings suggested that when supervisors’ social support resources were strong, positive stress mindset can better improve employee’s job performance. Conclusion- There is a three-way interaction moderation effect of challenge stressors, leader-member exchange and positive stress mindset on job performance. A contribution of the present study to research is that we linked job demands-resources model and stress mindset theory to explain a boundary condition effect in stress issue.
{"title":"Interaction effect of leader-member exchange and stress mindset on challenge stressor and job performance relationship","authors":"Hsiao-Ling Chen, S. Fang","doi":"10.17261/pressacademia.2019.1158","DOIUrl":"https://doi.org/10.17261/pressacademia.2019.1158","url":null,"abstract":"Purpose - This study integrated job demands-resources model and concept of stress mindset to examine a three-way interaction model. Testing the effect of challenge stressor, leader-member exchange and positive stress mindset on job performance. Methodology - Research data were collected from four hundred eighty-seven employees during different business in Taiwan. Hierarchical regression analysis was conducted, and results supported the three-way moderation effect. Findings- The findings suggested that when supervisors’ social support resources were strong, positive stress mindset can better improve employee’s job performance. Conclusion- There is a three-way interaction moderation effect of challenge stressors, leader-member exchange and positive stress mindset on job performance. A contribution of the present study to research is that we linked job demands-resources model and stress mindset theory to explain a boundary condition effect in stress issue.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127921962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-30DOI: 10.17261/pressacademia.2019.1159
Ibrahim Bouzidani, A. Torun
Purpose- The present study aimed to explore the contributions of underemployment and careerism to organizational trust and creativity; and to examine the moderating effects of agreeableness, openness to experience, and organizational collectivism on these relationships. Methodology- The study was conducted in the province of Istanbul/Turkey, among a convenient sample of 156 participants from private organizations. For testing the hypotheses of the present study, simple regression and multiple regression analyses were utilized. Findings- All underemployment and careerism dimensions were interrelated. Besides, the two dimensions of underemployment were found to be significantly related to the two dimensions of creativity. Also, underemployment and organizational trust, on the one hand, and careerism and creativity, on the other hand, displayed significant relationships. The moderating role was only found for agreeableness on the relationship between behavioral careerism and trust in supervisors. Conclusion- The impacts of underemployment and careerism on creativity and organizational trust need to be explored further. In addition to that, the moderating roles of other personality traits on these relationships need to be looked at as well.
{"title":"The impacts of underemployment and careerism on organizational trust and creativity: the moderating roles of personality and organizational collectivism","authors":"Ibrahim Bouzidani, A. Torun","doi":"10.17261/pressacademia.2019.1159","DOIUrl":"https://doi.org/10.17261/pressacademia.2019.1159","url":null,"abstract":"Purpose- The present study aimed to explore the contributions of underemployment and careerism to organizational trust and creativity; and to examine the moderating effects of agreeableness, openness to experience, and organizational collectivism on these relationships. Methodology- The study was conducted in the province of Istanbul/Turkey, among a convenient sample of 156 participants from private organizations. For testing the hypotheses of the present study, simple regression and multiple regression analyses were utilized. Findings- All underemployment and careerism dimensions were interrelated. Besides, the two dimensions of underemployment were found to be significantly related to the two dimensions of creativity. Also, underemployment and organizational trust, on the one hand, and careerism and creativity, on the other hand, displayed significant relationships. The moderating role was only found for agreeableness on the relationship between behavioral careerism and trust in supervisors. Conclusion- The impacts of underemployment and careerism on creativity and organizational trust need to be explored further. In addition to that, the moderating roles of other personality traits on these relationships need to be looked at as well.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127146022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-30DOI: 10.17261/pressacademia.2019.1157
S. Ateş
Purpose- The aim of the study is to determine the impact of technological changes on age-based airport security personnel. Due to its strategic importance, airports have the potential to attract danger. There have been terrorist attacks at airports since the early years of aviation. Security control processes have been developed and implemented at airports since the 1970s. The airport security processes vary depending on the threat profiles. With the September 11, 2001 twin tower attacks, the world's aviation security processes have completely changed. Over the last decade, changes in the threat profile have occurred. The main purpose of aviation is to provide service to passengers by creating space and time benefits. The balance of passengers' comfort and safety to be maintained by air depends on the type of threats and the technology used in security. For this reason, large investments are made in the development of security technology at airports. Methodology- 28-item questionnaire was applied to the airport security officers over the internet. 276 security personnel working in airports participated in the study. Age-based analysis was performed using chi-square analysis. In this process, small-scale, relatively simple security systems at the airports, large-scale, high-tech systems were introduced. New technological systems are digital, networked, software oriented and mobile solutions. Although there is a rapid change in airport security technologies, the security personnel and the human element using the technology remain the same. Considering that human factor is the user of technology, the attitude of individuals towards technology is effective in ensuring airport security. Technological change has had a significant impact on the attitudes, behaviors and mental structure of the employees. Technological change causes many psychological effects such as monotony, boredom, fatigue, stress and anxiety. Findings- In the survey conducted to evaluate the approach of airport security personnel to technological change, 67% of security personnel were exposed to technological changes. The respondents defined technology as convenience and convenience (37%), innovation (36.6%) and efficiency (15.2%). Airport security personnel preferred to provide training and courses on the technology to be applied (48.6%) for the adoption of the new technology and 51.4% stated that they adopted the latest technological development applied in airport security in 7 days and under 6 days. 59.8% of the respondents stated that the technological change in airport security brought about an increase in the level of security. Conclusion- As a result of findings, it can be said that the management of technological change is important for organizations. Ensuring security at airports is important in terms of minimizing the psychological, social, economic and physical impacts of technology on security personnel due to the key human factor. Training of security personnel before th
{"title":"Effect of technological changes on airport security personnel: age-related analysis","authors":"S. Ateş","doi":"10.17261/pressacademia.2019.1157","DOIUrl":"https://doi.org/10.17261/pressacademia.2019.1157","url":null,"abstract":"Purpose- The aim of the study is to determine the impact of technological changes on age-based airport security personnel. Due to its strategic importance, airports have the potential to attract danger. There have been terrorist attacks at airports since the early years of aviation. Security control processes have been developed and implemented at airports since the 1970s. The airport security processes vary depending on the threat profiles. With the September 11, 2001 twin tower attacks, the world's aviation security processes have completely changed. Over the last decade, changes in the threat profile have occurred. The main purpose of aviation is to provide service to passengers by creating space and time benefits. The balance of passengers' comfort and safety to be maintained by air depends on the type of threats and the technology used in security. For this reason, large investments are made in the development of security technology at airports. Methodology- 28-item questionnaire was applied to the airport security officers over the internet. 276 security personnel working in airports participated in the study. Age-based analysis was performed using chi-square analysis. In this process, small-scale, relatively simple security systems at the airports, large-scale, high-tech systems were introduced. New technological systems are digital, networked, software oriented and mobile solutions. Although there is a rapid change in airport security technologies, the security personnel and the human element using the technology remain the same. Considering that human factor is the user of technology, the attitude of individuals towards technology is effective in ensuring airport security. Technological change has had a significant impact on the attitudes, behaviors and mental structure of the employees. Technological change causes many psychological effects such as monotony, boredom, fatigue, stress and anxiety. Findings- In the survey conducted to evaluate the approach of airport security personnel to technological change, 67% of security personnel were exposed to technological changes. The respondents defined technology as convenience and convenience (37%), innovation (36.6%) and efficiency (15.2%). Airport security personnel preferred to provide training and courses on the technology to be applied (48.6%) for the adoption of the new technology and 51.4% stated that they adopted the latest technological development applied in airport security in 7 days and under 6 days. 59.8% of the respondents stated that the technological change in airport security brought about an increase in the level of security. Conclusion- As a result of findings, it can be said that the management of technological change is important for organizations. Ensuring security at airports is important in terms of minimizing the psychological, social, economic and physical impacts of technology on security personnel due to the key human factor. Training of security personnel before th","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130703434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Santos Ruiz Hern&, Alma Leticia Cr, Jair de Jesús Ruiz Dom&i
{"title":"Productivity in the Sugar Industry: Method to Identify Work Groups","authors":"Santos Ruiz Hern&, Alma Leticia Cr, Jair de Jesús Ruiz Dom&i","doi":"10.3923/rjbm.2020.15.23","DOIUrl":"https://doi.org/10.3923/rjbm.2020.15.23","url":null,"abstract":"","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"177 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122070393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Moderating Influence of Managerial Skills on the Relationship Between Construction Cost Overrun Risks and Completion of Public Private Partnership Projects","authors":"Pamela Akinyi Oyi, C. Rambo, A. Ndiritu","doi":"10.3923/rjbm.2020.24.30","DOIUrl":"https://doi.org/10.3923/rjbm.2020.24.30","url":null,"abstract":"","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122863563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Determinants of Loan Repayment Performance of Omo Microfinance Institution: In the Case of Mizan Aman Town, Southwest Ethiopia","authors":"Mikir Melese, Milkessa Asfew Abdeta","doi":"10.3923/rjbm.2020.7.14","DOIUrl":"https://doi.org/10.3923/rjbm.2020.7.14","url":null,"abstract":"","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125400150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Relationship Between Knowledge Management Processes and ERP Effectiveness: Testing the Mediating Role of User Satisfaction Using PLS","authors":"K. M. Alhendawi","doi":"10.3923/rjbm.2020.1.6","DOIUrl":"https://doi.org/10.3923/rjbm.2020.1.6","url":null,"abstract":"","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"156 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133868070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-03-30DOI: 10.17261/PRESSACADEMIA.2018.815
Talat Ulussever
Purpose - This study examines the relationship between the multi-layer corporate governance model of Islamic banking and bank performance. Methodology - The random-effects GLS method for the regression analysis and two-step generalized methods of moments for the robustness check of the findings were utilized. Findings - The results show that boards are strong and the CEO’s are powerful in Islamic banks. While the return variables of Islamic banks are positively correlated with the financial disclosure index and board structure variables, they are negatively correlated with the risk closure index and CEO related variables. The corporate governance and financial disclosure indices lessen the profitability of Islamic banks as they are negatively significant with performance variables. Conclusion - The governance mechanism provides a weak explanation for the changes in shareholders’ value of Islamic banks, which shows that conventional banks have better, more effective, governance system than Islamic banks in this regard.
{"title":"A COMPARATIVE ANALYSIS OF CORPORATE GOVERNANCE AND BANK PERFORMANCE: ISLAMIC BANKS VERSUS CONVENTIONAL BANKS","authors":"Talat Ulussever","doi":"10.17261/PRESSACADEMIA.2018.815","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2018.815","url":null,"abstract":"Purpose - This study examines the relationship between the multi-layer corporate governance model of Islamic banking and bank performance. Methodology - The random-effects GLS method for the regression analysis and two-step generalized methods of moments for the robustness check of the findings were utilized. Findings - The results show that boards are strong and the CEO’s are powerful in Islamic banks. While the return variables of Islamic banks are positively correlated with the financial disclosure index and board structure variables, they are negatively correlated with the risk closure index and CEO related variables. The corporate governance and financial disclosure indices lessen the profitability of Islamic banks as they are negatively significant with performance variables. Conclusion - The governance mechanism provides a weak explanation for the changes in shareholders’ value of Islamic banks, which shows that conventional banks have better, more effective, governance system than Islamic banks in this regard.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126249019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-03-30DOI: 10.17261/PRESSACADEMIA.2018.818
Ersin Kıral, Can Mavruk
Purpose - This paper investigates the extent to which the implementation of mobile number portability affects the customer churn in the short run and long run. The aim is to calculate the market shares of the operators based on students’ operator preference rates for the first six months and the first 18 months of the implementation period and to predict operators' future market share under the assumptions that students will continue to behave the same in preferring operators and firms’ policies will remain unchanged. Methodology - A face-to-face questionnaire was administered to 1709 students at Cukurova University in 2017. Subscriber changes in the first six months after the implementation and in the first 18 months after the implementation were analyzed for the possibility that subscribers might react later. Using the Markov chain method, the transition probability matrix showing the market share of the three mobile telephone service providers was constructed and the stationarity matrix was calculated. Findings- After six months from the introduction of mobile number porting, Turkcell has the highest customer retention rate with 91.7% followed by Avea (now merged with and owned by Turk Telekom) with 3.3% difference and Vodafone with 6.9% difference. After 18 months from the introduction of mobile number porting, customer retention rates of the three operators were balanced at about 91%, and operators lost customers to each other at about the same rate. Conclusion- Turkcell will maintain its leadership in the short run with a decrease in its market share and the market share of the three operators will be balanced in the long run.
{"title":"STUDENTS’ CARRIER PREFERENCES AFTER IMPLEMENTATION OF MOBILE NUMBER PORTABILITY","authors":"Ersin Kıral, Can Mavruk","doi":"10.17261/PRESSACADEMIA.2018.818","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2018.818","url":null,"abstract":"Purpose - This paper investigates the extent to which the implementation of mobile number portability affects the customer churn in the short run and long run. The aim is to calculate the market shares of the operators based on students’ operator preference rates for the first six months and the first 18 months of the implementation period and to predict operators' future market share under the assumptions that students will continue to behave the same in preferring operators and firms’ policies will remain unchanged. Methodology - A face-to-face questionnaire was administered to 1709 students at Cukurova University in 2017. Subscriber changes in the first six months after the implementation and in the first 18 months after the implementation were analyzed for the possibility that subscribers might react later. Using the Markov chain method, the transition probability matrix showing the market share of the three mobile telephone service providers was constructed and the stationarity matrix was calculated. Findings- After six months from the introduction of mobile number porting, Turkcell has the highest customer retention rate with 91.7% followed by Avea (now merged with and owned by Turk Telekom) with 3.3% difference and Vodafone with 6.9% difference. After 18 months from the introduction of mobile number porting, customer retention rates of the three operators were balanced at about 91%, and operators lost customers to each other at about the same rate. Conclusion- Turkcell will maintain its leadership in the short run with a decrease in its market share and the market share of the three operators will be balanced in the long run.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126436270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-03-30DOI: 10.17261/PRESSACADEMIA.2018.820
Sibel Su Eroz, E. Onat
Purpose- The purpose of this research is to determine the relationship between psychological hardiness and demographic factors and management characteristics on hospitality management employees. Methodology- Quantitative methodology was adopted to achieve the aim of this study and data were collected via questionnaire through hospitality management employees in four and five stars hotels . 4 50 questionnaires were distributed and 390 were collected for analysis. A four-item scale is benefited in the study, which is developed by Personal View Survey-PVS III–R of Maddi and Khoshaba adopted into Turkish culture by Durak (2002) in order to evaluate the pyshological hardiness of the participants. The data obtained were analyzed by statistical programs IBM SPSS 20.0. Findings- The study shows that there is a positive relationship between psychological hardiness and position in management, working shift, occupational commitment, advancement opportunity, self-development opportunity, job safety, attending to social activity off the job, being appreciated/rewarding and satisfaction of physical working environment of employee. On the other hand there is no relationship between psychological hardiness and gender, age, marital status, educational level, department, tourism education, sector experience, accommodation condition, using off day, monthly income and being contact with supervisor off the job of employees. Conclusion- As a result, the psychological hardiness level depends on more about the management characteristics than the demographical features. Therefore deciding on how to choose an employee, the person-job fit should be considered as an important fact and managing the companies with new and modern methods become an important role.
{"title":"PSYCHOLOGICAL HARDINESS: A SURVEY IN HOSPITALITY MANAGEMENT","authors":"Sibel Su Eroz, E. Onat","doi":"10.17261/PRESSACADEMIA.2018.820","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2018.820","url":null,"abstract":"Purpose- The purpose of this research is to determine the relationship between psychological hardiness and demographic factors and management characteristics on hospitality management employees. Methodology- Quantitative methodology was adopted to achieve the aim of this study and data were collected via questionnaire through hospitality management employees in four and five stars hotels . 4 50 questionnaires were distributed and 390 were collected for analysis. A four-item scale is benefited in the study, which is developed by Personal View Survey-PVS III–R of Maddi and Khoshaba adopted into Turkish culture by Durak (2002) in order to evaluate the pyshological hardiness of the participants. The data obtained were analyzed by statistical programs IBM SPSS 20.0. Findings- The study shows that there is a positive relationship between psychological hardiness and position in management, working shift, occupational commitment, advancement opportunity, self-development opportunity, job safety, attending to social activity off the job, being appreciated/rewarding and satisfaction of physical working environment of employee. On the other hand there is no relationship between psychological hardiness and gender, age, marital status, educational level, department, tourism education, sector experience, accommodation condition, using off day, monthly income and being contact with supervisor off the job of employees. Conclusion- As a result, the psychological hardiness level depends on more about the management characteristics than the demographical features. Therefore deciding on how to choose an employee, the person-job fit should be considered as an important fact and managing the companies with new and modern methods become an important role.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114755134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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