Pub Date : 2017-09-30DOI: 10.17261/Pressacademia.2017.718
S. Coskun, Y. Gulhan
Purpose- The aim of the work is to find out, which quality system application could be appropriate for different kind of health service providers by also introducing the new quality management system ISO 15224 . Methodology- The study has been done by comparing ISO 15224 Health Service Management System with ISO 9001-2008 quality management system, SKS and JCI accreditation systems by clause by clause. The summary of the findings are given as a table in the article. Findings- The most important difference between ISO Standards, and SKS and JCI comes up in product realization clause. ISO Standards define realization of a health service offering in general. At the stage of realizing a service offering, by emphasizing the critical points, a progress is made on the basis of ISO standards. Especially clinical risk assessment and patient safety should be ignored. Conclusion- As a result, for large hospitals intending to expand in global markets, having an accreditation and having that certification internationally should make these institutions more competitive in global health sector. At the other hand, for health institutions intending to compete on a national scale only, preferring ISO 15224 Standard, considering the examples in the literature, would be more appropriate.
{"title":"TS EN 15224 HEALTHCARE SERVICE - THE COMPARISON OF QUALITY MANAGEMENT SYSTEM TO OTHER QUALITY SYSTEMS IN HEALTHCARE","authors":"S. Coskun, Y. Gulhan","doi":"10.17261/Pressacademia.2017.718","DOIUrl":"https://doi.org/10.17261/Pressacademia.2017.718","url":null,"abstract":"Purpose- The aim of the work is to find out, which quality system application could be appropriate for different kind of health service providers by also introducing the new quality management system ISO 15224 . Methodology- The study has been done by comparing ISO 15224 Health Service Management System with ISO 9001-2008 quality management system, SKS and JCI accreditation systems by clause by clause. The summary of the findings are given as a table in the article. Findings- The most important difference between ISO Standards, and SKS and JCI comes up in product realization clause. ISO Standards define realization of a health service offering in general. At the stage of realizing a service offering, by emphasizing the critical points, a progress is made on the basis of ISO standards. Especially clinical risk assessment and patient safety should be ignored. Conclusion- As a result, for large hospitals intending to expand in global markets, having an accreditation and having that certification internationally should make these institutions more competitive in global health sector. At the other hand, for health institutions intending to compete on a national scale only, preferring ISO 15224 Standard, considering the examples in the literature, would be more appropriate.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116613122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/PRESSACADEMIA.2017.707
Gae Eun Kwon, D. Ko, Sang-uk Jung
Purpose - An increasing number of retailers and manufacturers are relying on sales promotions to boost sales, extend market share, and clear excess inventory. Previous research on sales promotions primarily focus on the effect of this approach on two main perspectives: firm level, which includes sales, market share, and firm performance; and customer level, which involves perceived quality of product/service, change in reference price, and purchase/repurchase intention. To help subsequent and new research on these issues, this research note focuses on finding patterns of sales promotions conducted in various sectors of industry in the Korean market. Methodology - A survey on the sales promotion usage pattern of a company was conducted with 74 decision makers in various companies followed by a small group interview. Findings- Results indicated that price off and bonus pack sales promotions were the main types of sales promotions conducted and considered in most sectors of industry in Korea. Decision makers were also found to have knowledge on the long-term disadvantage of sales promotions. Despite this advantage, two main reasons were pointed out for the continuing conduct of sales promotions: reaction to the sales promotions of competitors and expectation of other members of the organizations. Conclusion- This research on the usage pattern of sales promotions in Korea can contribute to the choice of the next sales promotion research topic in Korea and in other nations.
{"title":"USAGE PATTERN OF SALES PROMOTION IN THE KOREAN MARKET","authors":"Gae Eun Kwon, D. Ko, Sang-uk Jung","doi":"10.17261/PRESSACADEMIA.2017.707","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2017.707","url":null,"abstract":"Purpose - An increasing number of retailers and manufacturers are relying on sales promotions to boost sales, extend market share, and clear excess inventory. Previous research on sales promotions primarily focus on the effect of this approach on two main perspectives: firm level, which includes sales, market share, and firm performance; and customer level, which involves perceived quality of product/service, change in reference price, and purchase/repurchase intention. To help subsequent and new research on these issues, this research note focuses on finding patterns of sales promotions conducted in various sectors of industry in the Korean market. Methodology - A survey on the sales promotion usage pattern of a company was conducted with 74 decision makers in various companies followed by a small group interview. Findings- Results indicated that price off and bonus pack sales promotions were the main types of sales promotions conducted and considered in most sectors of industry in Korea. Decision makers were also found to have knowledge on the long-term disadvantage of sales promotions. Despite this advantage, two main reasons were pointed out for the continuing conduct of sales promotions: reaction to the sales promotions of competitors and expectation of other members of the organizations. Conclusion- This research on the usage pattern of sales promotions in Korea can contribute to the choice of the next sales promotion research topic in Korea and in other nations.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132155761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/PRESSACADEMIA.2017.713
M. Çağlar, Rauf Nisel
Purpose- In this research it is aimed to investigate the impact of marketing and research and development (R&D) expenditures of companies on their financial performance in manufacturing industry. Methodology- Data of 41 manufacturing companies listed on Borsa Istanbul (BIST) was gathered for the period of 2009-2015 from their financial statements. Since the data set is a panel data, methods of panel regression analysis have been performed. Findings- As a result of the analysis, impact of marketing and R&D expenditures on firms’ performance differentiate according to financial performance measures and it is founded that they have no effect on some financial performance indicators. Conclusion- Test results imply that marketing and R&D expenditures have positive contribution to manufacturing companies’ some of the financial performance indicators. However, manufacturing companies cannot use marketing and R&D budgets in an effective and efficient way. Manufacturing companies are not able to manage marketing and R&D activities successfully.
{"title":"IMPACT OF MARKETING AND R&D EXPENDITURES ON FINANCIAL PERFORMANCE: A RESEARCH IN MANUFACTURING INDUSTRY","authors":"M. Çağlar, Rauf Nisel","doi":"10.17261/PRESSACADEMIA.2017.713","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2017.713","url":null,"abstract":"Purpose- In this research it is aimed to investigate the impact of marketing and research and development (R&D) expenditures of companies on their financial performance in manufacturing industry. Methodology- Data of 41 manufacturing companies listed on Borsa Istanbul (BIST) was gathered for the period of 2009-2015 from their financial statements. Since the data set is a panel data, methods of panel regression analysis have been performed. Findings- As a result of the analysis, impact of marketing and R&D expenditures on firms’ performance differentiate according to financial performance measures and it is founded that they have no effect on some financial performance indicators. Conclusion- Test results imply that marketing and R&D expenditures have positive contribution to manufacturing companies’ some of the financial performance indicators. However, manufacturing companies cannot use marketing and R&D budgets in an effective and efficient way. Manufacturing companies are not able to manage marketing and R&D activities successfully.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117281575","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/Pressacademia.2017.719
Emin Akkilic, Volkan Ozbek, N. Aldemir
Purpose- The main aim of this study is to reveal whether a different market segmentation is necessary for domestic and foreign tourists visiting a destination with different socio-cultural factors, and various motivations. In order to reach this aim, a field work was carried out on British, German and Turkish tourists visiting Cappadocia destination. Methodology- Face-to-face survey method was used in the research. In the questionnaire there are demographic features and sociocultural factors which cause the preference of Cappadocia destination and expressions to measure motivational elements. The survey was conducted on 398 people who were identified by convenience sampling. Findings- Research findings reveal that socio-cultural factors affecting British, German and Turkish tourists visits to Cappadocia are different from each other. Therefore, it appears that the British, German, and Turkish tourists differs in terms of the influence of family members, friends, specimens, and cultural reasons. Similar differences are seen on motivational factors affecting to choose Cappadocia. While domestic tourists express the reason of coming to this destination as “because it is fashion.” British tourists state that they prefer this destination “because it is multi-cultural region.” Germens enounce that they choose this destination “because of its local dishes”. Conclusion- As a result of the research, it has been revealed that tourists visiting Cappadocia destination with motivations and different socio-cultural factors can create different market segments in terms of tourism firms. The study was concluded with suggestions to academicians and practitioners.
{"title":"THE IMPORTANCE OF SOCIO-CULTURAL FACTORS IN MARKET SEGMENTATION: CAPPADOCIA EXAMPLE","authors":"Emin Akkilic, Volkan Ozbek, N. Aldemir","doi":"10.17261/Pressacademia.2017.719","DOIUrl":"https://doi.org/10.17261/Pressacademia.2017.719","url":null,"abstract":"Purpose- The main aim of this study is to reveal whether a different market segmentation is necessary for domestic and foreign tourists visiting a destination with different socio-cultural factors, and various motivations. In order to reach this aim, a field work was carried out on British, German and Turkish tourists visiting Cappadocia destination. Methodology- Face-to-face survey method was used in the research. In the questionnaire there are demographic features and sociocultural factors which cause the preference of Cappadocia destination and expressions to measure motivational elements. The survey was conducted on 398 people who were identified by convenience sampling. Findings- Research findings reveal that socio-cultural factors affecting British, German and Turkish tourists visits to Cappadocia are different from each other. Therefore, it appears that the British, German, and Turkish tourists differs in terms of the influence of family members, friends, specimens, and cultural reasons. Similar differences are seen on motivational factors affecting to choose Cappadocia. While domestic tourists express the reason of coming to this destination as “because it is fashion.” British tourists state that they prefer this destination “because it is multi-cultural region.” Germens enounce that they choose this destination “because of its local dishes”. Conclusion- As a result of the research, it has been revealed that tourists visiting Cappadocia destination with motivations and different socio-cultural factors can create different market segments in terms of tourism firms. The study was concluded with suggestions to academicians and practitioners.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"136 9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131334327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/PRESSACADEMIA.2017.708
Semih Soran, Harun Şeşen, Ebru Caymaz
Purpose- Compulsory citizenship behaviour (CCB) is a disparate and new topic recently presented in management literature. Organizational citizenship behaviours (OCB), being expected to have positive impact on organizational success, having been transformed to CCB as a result of various administrative and social pressures may cause several negative results due to employers and organization. The basic problem of studying within this framework is to reveal the relation between compulsory citizenship behaviour (CCB) -being evolved from volunteering to obligation (Vigoda-Gadot, 2006)-and leadership styles by focusing on the negative effects of CCB within the organization. The primary objective of our research is to establish a general framework for Compulsory citizenship behaviour in accommodation businesses sector of Turkey and to present a perspective on how leadership affects compulsory citizenship behaviour. In this way, it is aimed to provide a perspective to leaders to develop solution proposals. Methodolgy- A five-item scale is benefited in the study, which is adapted by Compulsory Citizenship Behaviour Scale (CCBS) of Gadot (2007) in order to evaluate the compulsory citizenship behaviours of the participants. Within this scope, three hypotheses are tested based on the theoretical implications of the variables in our study. Findings- The findings acquired within the study indicate that compulsory citizenship behaviour (CCB) has a positive relation with despotic leadership while CCB has negative relations with transformative leadership and rewarding leadership. Additionally; there is a positive and significant relationship between transformative leadership and rewarding leadership while a negative relation is revealed with despotic relation. There is a negative relationship found between despotic leadership and rewarding leadership. By evaluating the findings of regression analysis in general; it is understood that compulsory citizenship behaviour (CCB) is quite effective to explain despotic leadership, a style of leadership that is often described as negative by employees. The environment in which CCB is developed can be achieved more easily via this leadership style. Besides; though it has negative effect on rewarding leadership style, the mentioned effect is limited. In this context; CCB is suggested to have significant effect on leading styles. Conclusion- By analysing the findings; despotic leadership has a significant impact on CCB. In the context of the study; while the negative impact of transformative leadership on CCB is detected, it is surprising that the same negative impact of rewarding leading style is limited on CCB.
{"title":"THE RELATIONSHIP BETWEEN COMPULSORY CITIZENSHIP BEHAVIOR AND LEADERSHIP: A RESEARCH BY ACCOMMODATION BUSINESSES","authors":"Semih Soran, Harun Şeşen, Ebru Caymaz","doi":"10.17261/PRESSACADEMIA.2017.708","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2017.708","url":null,"abstract":"Purpose- Compulsory citizenship behaviour (CCB) is a disparate and new topic recently presented in management literature. Organizational citizenship behaviours (OCB), being expected to have positive impact on organizational success, having been transformed to CCB as a result of various administrative and social pressures may cause several negative results due to employers and organization. The basic problem of studying within this framework is to reveal the relation between compulsory citizenship behaviour (CCB) -being evolved from volunteering to obligation (Vigoda-Gadot, 2006)-and leadership styles by focusing on the negative effects of CCB within the organization. The primary objective of our research is to establish a general framework for Compulsory citizenship behaviour in accommodation businesses sector of Turkey and to present a perspective on how leadership affects compulsory citizenship behaviour. In this way, it is aimed to provide a perspective to leaders to develop solution proposals. Methodolgy- A five-item scale is benefited in the study, which is adapted by Compulsory Citizenship Behaviour Scale (CCBS) of Gadot (2007) in order to evaluate the compulsory citizenship behaviours of the participants. Within this scope, three hypotheses are tested based on the theoretical implications of the variables in our study. Findings- The findings acquired within the study indicate that compulsory citizenship behaviour (CCB) has a positive relation with despotic leadership while CCB has negative relations with transformative leadership and rewarding leadership. Additionally; there is a positive and significant relationship between transformative leadership and rewarding leadership while a negative relation is revealed with despotic relation. There is a negative relationship found between despotic leadership and rewarding leadership. By evaluating the findings of regression analysis in general; it is understood that compulsory citizenship behaviour (CCB) is quite effective to explain despotic leadership, a style of leadership that is often described as negative by employees. The environment in which CCB is developed can be achieved more easily via this leadership style. Besides; though it has negative effect on rewarding leadership style, the mentioned effect is limited. In this context; CCB is suggested to have significant effect on leading styles. Conclusion- By analysing the findings; despotic leadership has a significant impact on CCB. In the context of the study; while the negative impact of transformative leadership on CCB is detected, it is surprising that the same negative impact of rewarding leading style is limited on CCB.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133537779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/PRESSACADEMIA.2017.717
Ferda Alper Ay, G. Demirel, Nuriye Erbaş
Purpose- The aim of this study is to determine the effects of organizational justice perception on cyber-loafing behaviors. Method - Data were collected (233) from health care workers who agreed to participate in the study using the questionnaire method. These 233 health workers are working in Departments of Obstetrics and Gynecology (Cumhuriyet University Health Services Research and Implementation Hospital, Sivas Numune Hospital) and Family Health Centers in the city center of Sivas. The data were analyzed by SPSS 22.0 program with percentile distribution, Pearson correlation and multiple regression analysis. Findings- In the study was determined the negative effect of the operational justice dimension on insignificant cyber-loafing. Moreover, it has been determined that the dimension of interactionel justice has a positive effect on insignificant cyber-loafing behavior. Conclusion- Positive or negative perception of organizational justice does not cause an increase or decrease in important cyber-loafing behaviors.
{"title":"THE EFFECTS OF ORGANIZATIONAL JUSTICE PERCEPTIONS ON CYBER-LOAFING BEHAVİORS: A RESEARCH ON HEALTH WORKERS","authors":"Ferda Alper Ay, G. Demirel, Nuriye Erbaş","doi":"10.17261/PRESSACADEMIA.2017.717","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2017.717","url":null,"abstract":"Purpose- The aim of this study is to determine the effects of organizational justice perception on cyber-loafing behaviors. Method - Data were collected (233) from health care workers who agreed to participate in the study using the questionnaire method. These 233 health workers are working in Departments of Obstetrics and Gynecology (Cumhuriyet University Health Services Research and Implementation Hospital, Sivas Numune Hospital) and Family Health Centers in the city center of Sivas. The data were analyzed by SPSS 22.0 program with percentile distribution, Pearson correlation and multiple regression analysis. Findings- In the study was determined the negative effect of the operational justice dimension on insignificant cyber-loafing. Moreover, it has been determined that the dimension of interactionel justice has a positive effect on insignificant cyber-loafing behavior. Conclusion- Positive or negative perception of organizational justice does not cause an increase or decrease in important cyber-loafing behaviors.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130172148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/Pressacademia.2017.703
Abdullah Alshboul, Yao Pei, Shwkar Abousweilem
Purpose - This study was designed to investigate the relationship between social media usage and the eating habits of the Chinese population in the Chicago area. To be more precise, this study provides insight into what kinds of social media affect the Chinese diet in Chicago. The social media sites included Facebook, Twitter, YouTube, Myspace, LinkedIn, and Chinese social media such as WeChat. Methodology - A self-administered online questionnaire survey was designed and used to examine the relationship between the eating habits and social media usage of the Chinese population in the Chicago area. This study involved the use of a survey that contained three sections. The first section was a demographic questionnaire. The second section was a food-related behavior questionnaire based on eating habits studies. The third section was a social media usage questionnaire constructed from consumer behavior research. The participants were Chinese individuals who were 18 years or older and living in the Chicago area. The data were collected through an online self-administered surve y www.surveymonkey.com . Statistical Package for the Social Sciences (SPSS) software was used to analyze the data, and an alpha significance level of 0.05 was used. Findings- Based on the data from the current study, the Chinese population in Chicago is strongly affected by Chinese culture, as 90% speak Chinese and 53.7% eat Chinese food every day. The researcher found that Chinese diet change in Chicago is significantly influenced by the number of reviews from non-Chinese friends on social media, and diet change has a significant positive correlation with the number of non-Chinese friends. This confirms that the constructs of interaction and electric word-of-mouth (eWOM) of social media marketing have a significantly positive effect on purchase intentions (Chen, Leu, & Su, 2016). In this research, the number of food reviews and non-Chinese friends represented social interaction and eWOM level on social media. The results from this research indicate that the market opportunity among the Chinese population in the Chicago area is promising. Therefore, it is worthwhile for non-Chinese restaurant owners in Chicago to invest in and develop specialized marketing strategies to attract Chinese customers. Conclusion- Based on a quantitative analysis, this research showed that for the Chinese population in the Chicago area, the more nonChinese friends they had, the more likely it was that their eating habits would change. This supports that interactions with friends on social media is a contributing factor to differences in eating habits.
目的:本研究旨在调查芝加哥地区华人的社交媒体使用与饮食习惯之间的关系。更准确地说，这项研究提供了对什么样的社交媒体影响芝加哥中国人饮食的见解。这些社交媒体网站包括Facebook、Twitter、YouTube、Myspace、LinkedIn以及微信等中文社交媒体。研究方法:设计了一项自我管理的在线问卷调查，用于研究芝加哥地区华人的饮食习惯和社交媒体使用之间的关系。这项研究使用了一项包含三个部分的调查。第一部分是人口调查问卷。第二部分是基于饮食习惯研究的食物相关行为问卷。第三部分是基于消费者行为研究构建的社交媒体使用问卷。参与者是居住在芝加哥地区的18岁或以上的中国人。这些数据是通过www.surveymonkey.com的在线自我调查收集的。采用SPSS (Statistical Package for Social Sciences)软件对数据进行分析，采用0.05的alpha显著性水平。调查结果-根据目前研究的数据，芝加哥的华人受到中国文化的强烈影响，90%的人说中文，53.7%的人每天吃中国菜。研究人员发现，芝加哥华人的饮食变化显著受到非华人朋友在社交媒体上的评论数量的影响，饮食变化与非华人朋友的数量显著正相关。这证实了社交媒体营销的互动和电子口碑(eWOM)结构对购买意愿有显著的正向影响(Chen, Leu， & Su, 2016)。在本研究中，美食评论的数量和非中国朋友的数量代表了社交媒体上的社交互动和eom水平。这项研究的结果表明，芝加哥地区华人人口的市场机会是有希望的。因此，芝加哥的非中国餐馆老板值得投资并制定专门的营销策略来吸引中国顾客。结论——基于定量分析，这项研究表明，对于芝加哥地区的中国人来说，他们拥有的非中国朋友越多，他们的饮食习惯就越有可能改变。这表明，与朋友在社交媒体上的互动是导致饮食习惯差异的一个因素。
{"title":"EXAMINING NEW OPPORTUNITIES IN CHICAGO’S RESTAURANT INDUSTRY: THE CORRELATION BETWEEN SOCIAL MEDIA AND CHINESE EATING HABITS IN CHICAGO","authors":"Abdullah Alshboul, Yao Pei, Shwkar Abousweilem","doi":"10.17261/Pressacademia.2017.703","DOIUrl":"https://doi.org/10.17261/Pressacademia.2017.703","url":null,"abstract":"Purpose - This study was designed to investigate the relationship between social media usage and the eating habits of the Chinese population in the Chicago area. To be more precise, this study provides insight into what kinds of social media affect the Chinese diet in Chicago. The social media sites included Facebook, Twitter, YouTube, Myspace, LinkedIn, and Chinese social media such as WeChat. Methodology - A self-administered online questionnaire survey was designed and used to examine the relationship between the eating habits and social media usage of the Chinese population in the Chicago area. This study involved the use of a survey that contained three sections. The first section was a demographic questionnaire. The second section was a food-related behavior questionnaire based on eating habits studies. The third section was a social media usage questionnaire constructed from consumer behavior research. The participants were Chinese individuals who were 18 years or older and living in the Chicago area. The data were collected through an online self-administered surve y www.surveymonkey.com . Statistical Package for the Social Sciences (SPSS) software was used to analyze the data, and an alpha significance level of 0.05 was used. Findings- Based on the data from the current study, the Chinese population in Chicago is strongly affected by Chinese culture, as 90% speak Chinese and 53.7% eat Chinese food every day. The researcher found that Chinese diet change in Chicago is significantly influenced by the number of reviews from non-Chinese friends on social media, and diet change has a significant positive correlation with the number of non-Chinese friends. This confirms that the constructs of interaction and electric word-of-mouth (eWOM) of social media marketing have a significantly positive effect on purchase intentions (Chen, Leu, & Su, 2016). In this research, the number of food reviews and non-Chinese friends represented social interaction and eWOM level on social media. The results from this research indicate that the market opportunity among the Chinese population in the Chicago area is promising. Therefore, it is worthwhile for non-Chinese restaurant owners in Chicago to invest in and develop specialized marketing strategies to attract Chinese customers. Conclusion- Based on a quantitative analysis, this research showed that for the Chinese population in the Chicago area, the more nonChinese friends they had, the more likely it was that their eating habits would change. This supports that interactions with friends on social media is a contributing factor to differences in eating habits.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123806817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose - This study conducted to investigate the relations between organizational culture and knowledge sharing on a private participation bank. Methodology - In this study, we reached to the employees of the participant bank with a questionnaire which totally includes 46 item about organizational culture, knowledge sharing and demographic characteristics. The questionnaire we reevaluated and 124 healthy questionnaires were obtained. In the analysis of the data obtained from the questionnaire, a structural equality model was developed to show the relations of organizational culture types on knowledge sharing depending on their demographic characteristics. Findings - Findingsgatheredfromresearchwererevealedthatclanandhierarchyculturefromorganizationalculturetypeshave a significant effect on tacit knowledge sharing ,also adhocracy and market culture from organizational culture type shave a significant effect on explicit knowledge sharing. Conclusion - As a result of the study, it is revealed that if tacit knowledge is highly important for an organization , they should create clan or hierarchy culture in their organizations. Moreover, market or adhocracy culture has an positive effect on explicit knowledge sharing.
{"title":"THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND KNOWLEDGE SHARING: A RESEARCH ON PARTICIPATION BANKING SECTOR","authors":"Ilknur Ucar, Canan Çetin, Şermin Şenturan, Tulay Demiralay","doi":"10.17261/Pressacademia.2017.712","DOIUrl":"https://doi.org/10.17261/Pressacademia.2017.712","url":null,"abstract":"Purpose - This study conducted to investigate the relations between organizational culture and knowledge sharing on a private participation bank. Methodology - In this study, we reached to the employees of the participant bank with a questionnaire which totally includes 46 item about organizational culture, knowledge sharing and demographic characteristics. The questionnaire we reevaluated and 124 healthy questionnaires were obtained. In the analysis of the data obtained from the questionnaire, a structural equality model was developed to show the relations of organizational culture types on knowledge sharing depending on their demographic characteristics. Findings - Findingsgatheredfromresearchwererevealedthatclanandhierarchyculturefromorganizationalculturetypeshave a significant effect on tacit knowledge sharing ,also adhocracy and market culture from organizational culture type shave a significant effect on explicit knowledge sharing. Conclusion - As a result of the study, it is revealed that if tacit knowledge is highly important for an organization , they should create clan or hierarchy culture in their organizations. Moreover, market or adhocracy culture has an positive effect on explicit knowledge sharing.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114774048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/Pressacademia.2017.714
Taner Sigindi
Purpose- This paper investigates the perceptions of different target groups such as residents, tourists, and students about a city brand by using five city brand attributes such as urbanity&cultural activities, infrastructure, nature&environment, economic conditions, and job opportunities&business networks. Methodology- A quantitative survey was conducted in order to test hypotheses and linear multiple regression was used to assess the predictive power of city brand attributes. Findings- Urbanity&cultural activities and nature&environment affect the city brand attitude as a living place for the samples of residents, students, and tourists. Urbanity&cultural activities, infrastructure, nature&environment, and economic conditions make significant contributions to the attitudes as a studying place. City brand attitude as a visiting place has been affected from urbanity&cultural activities, nature&environment, and infrastructure. Economic conditions are the most crucial element providing that the residents and tourists consider any city as a liveable city, while job opportunities&business network is the most important factor for students. Conclusion- Stakeholders' perceptions about a city vary according to their purpose of existing in the city. This study makes theoretical contributions to the city branding literature with covering views of residents, tourists and students for a specific brand meaning as a living place, studying place, or visiting place.
{"title":"THE LINK BETWEEN ATTRIBUTES AND CITY BRAND MEANINGS: AN ANALYSIS FOR MULTIPLE STAKEHOLDERS","authors":"Taner Sigindi","doi":"10.17261/Pressacademia.2017.714","DOIUrl":"https://doi.org/10.17261/Pressacademia.2017.714","url":null,"abstract":"Purpose- This paper investigates the perceptions of different target groups such as residents, tourists, and students about a city brand by using five city brand attributes such as urbanity&cultural activities, infrastructure, nature&environment, economic conditions, and job opportunities&business networks. Methodology- A quantitative survey was conducted in order to test hypotheses and linear multiple regression was used to assess the predictive power of city brand attributes. Findings- Urbanity&cultural activities and nature&environment affect the city brand attitude as a living place for the samples of residents, students, and tourists. Urbanity&cultural activities, infrastructure, nature&environment, and economic conditions make significant contributions to the attitudes as a studying place. City brand attitude as a visiting place has been affected from urbanity&cultural activities, nature&environment, and infrastructure. Economic conditions are the most crucial element providing that the residents and tourists consider any city as a liveable city, while job opportunities&business network is the most important factor for students. Conclusion- Stakeholders' perceptions about a city vary according to their purpose of existing in the city. This study makes theoretical contributions to the city branding literature with covering views of residents, tourists and students for a specific brand meaning as a living place, studying place, or visiting place.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122933421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-09-30DOI: 10.17261/PRESSACADEMIA.2017.705
A. Abdullah
Purpose- This paper aims to compare Malaysia and Indonesia in terms of current circumstances in the Islamic banking industry. This is very interesting because of several factors. Firstly these two countries are neighbors. Secondly, both countries have expressed their aspiration to be the center for the Islamic banking industry not only in the region but also in the world. Thirdly, both countries have significant differences in demographics and economic conditions. It is therefore very interesting to see which country is in a better position than other in the Islamic banking industry at present. This will help researchers to predict which country will achieve the target first if it occurs. Methodology- The comparison will focus on five selected items in Islamic banking institutions ie legal framework, court jurisdiction, capital growth, products offered and shariah governance. For legal frameworks, court jurisdiction and shariah governance analysis will be made on the basis of provisions in legislations and statutes in both countries. Comparison of the products offered will be analyzed based on the list of products and the amount involved. However, since profit sharing activities are regarded as a key feature of an Islamic banking system as argued by many authoritative scholars in this area, the involvement of Islamic banking institutions in profit sharing based products in both countries will be the main focus in the analysis. Capital growth is chosen because according to Sula (2011) the development of a bank, should be seen from the market share because the market share reflects the portion from the sale of industrial goods or services carried out by an industry. Prior to that, Shaffer (1993) reported that market share is important, because it reflects the performance associated with bank's competitive position in the banking industry. Findings- T he study shows that although both countries are making good progress in the Islamic banking industry, no country is far ahead of another. While Malaysia is ahead of Indonesia in some items, Indonesia is ahead of Malaysia in some other items. Conclusion- This paper concludes that both countries have advantages and disadvantages of others in the Islamic banking industry. Hence both should overcome their weaknesses and continue to build from their strengths to make their aspirations a hub in the Islamic banking industry as a reality
{"title":"A COMPARISON BETWEEN MALAYSIA AND INDONESIA IN ISLAMIC BANKING INDUSTRY","authors":"A. Abdullah","doi":"10.17261/PRESSACADEMIA.2017.705","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2017.705","url":null,"abstract":"Purpose- This paper aims to compare Malaysia and Indonesia in terms of current circumstances in the Islamic banking industry. This is very interesting because of several factors. Firstly these two countries are neighbors. Secondly, both countries have expressed their aspiration to be the center for the Islamic banking industry not only in the region but also in the world. Thirdly, both countries have significant differences in demographics and economic conditions. It is therefore very interesting to see which country is in a better position than other in the Islamic banking industry at present. This will help researchers to predict which country will achieve the target first if it occurs. Methodology- The comparison will focus on five selected items in Islamic banking institutions ie legal framework, court jurisdiction, capital growth, products offered and shariah governance. For legal frameworks, court jurisdiction and shariah governance analysis will be made on the basis of provisions in legislations and statutes in both countries. Comparison of the products offered will be analyzed based on the list of products and the amount involved. However, since profit sharing activities are regarded as a key feature of an Islamic banking system as argued by many authoritative scholars in this area, the involvement of Islamic banking institutions in profit sharing based products in both countries will be the main focus in the analysis. Capital growth is chosen because according to Sula (2011) the development of a bank, should be seen from the market share because the market share reflects the portion from the sale of industrial goods or services carried out by an industry. Prior to that, Shaffer (1993) reported that market share is important, because it reflects the performance associated with bank's competitive position in the banking industry. Findings- T he study shows that although both countries are making good progress in the Islamic banking industry, no country is far ahead of another. While Malaysia is ahead of Indonesia in some items, Indonesia is ahead of Malaysia in some other items. Conclusion- This paper concludes that both countries have advantages and disadvantages of others in the Islamic banking industry. Hence both should overcome their weaknesses and continue to build from their strengths to make their aspirations a hub in the Islamic banking industry as a reality","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121656493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：