Pub Date : 2020-12-31DOI: 10.17261/pressacademia.2020.1326
Waribugo Sylva
Purpose- Operational performance is critical to competitive advantage, market share and financial performance of organisations. These benefits of operational performance translate to the socioeconomic growth and development of nations. Despite the relevance of this construct, there is paucity of validated scales on it in the airlines’ sector. This study, therefore, conceptualized, dimensionalized and validated the operational performance construct in the civil aviation sector. Methodology- I exhumed 49 items from the vast literature on operational performance in several sectors, including the airline industry. I contacted managers in the aviation sector and experts in the field to confirm face and content validity. I then engaged an initial sample of 213 workers in the 18 Nigerian domestic airlines and subjected the proposed items to Exploratory Factor Analysis (using IBM SPSS version 27). Furthermore, I enlisted another sample of 201 respondents and used the second set of data to conduct a Confirmatory Factor Analysis (using IBM SPSS Amos version 26). Findings – The initial 49 items passed the test of face and content validity. Exploratory Factor Analysis resulted in the extraction of 29 items from the initial 49 items, representing five principal components (quality, cost, responsiveness, innovation and safety). Upon Confirmatory Factor Analysis, the final 29-item instrument passed the tests of validity and reliability. The proposed overall measurement model had a good fit with the sample data. Conclusion- Based on the findings, the study emphasized the need for managers in the airline sector to be aware that the twenty nine observable indicators validated in this study can be deployed to improve their organisations’ operational performance via quality, cost, responsiveness, innovation and safety. The paper reveals some methodological limitations and suggested that structural models on the nexus between operational performance and other variables, such as organizational culture and environmental turbulence, be developed and tested in diverse settings.
{"title":"Dimensionality and validity of the operational performance construct in the aviation industry: a factor analytic approach","authors":"Waribugo Sylva","doi":"10.17261/pressacademia.2020.1326","DOIUrl":"https://doi.org/10.17261/pressacademia.2020.1326","url":null,"abstract":"Purpose- Operational performance is critical to competitive advantage, market share and financial performance of organisations. These benefits of operational performance translate to the socioeconomic growth and development of nations. Despite the relevance of this construct, there is paucity of validated scales on it in the airlines’ sector. This study, therefore, conceptualized, dimensionalized and validated the operational performance construct in the civil aviation sector. Methodology- I exhumed 49 items from the vast literature on operational performance in several sectors, including the airline industry. I contacted managers in the aviation sector and experts in the field to confirm face and content validity. I then engaged an initial sample of 213 workers in the 18 Nigerian domestic airlines and subjected the proposed items to Exploratory Factor Analysis (using IBM SPSS version 27). Furthermore, I enlisted another sample of 201 respondents and used the second set of data to conduct a Confirmatory Factor Analysis (using IBM SPSS Amos version 26). Findings – The initial 49 items passed the test of face and content validity. Exploratory Factor Analysis resulted in the extraction of 29 items from the initial 49 items, representing five principal components (quality, cost, responsiveness, innovation and safety). Upon Confirmatory Factor Analysis, the final 29-item instrument passed the tests of validity and reliability. The proposed overall measurement model had a good fit with the sample data. Conclusion- Based on the findings, the study emphasized the need for managers in the airline sector to be aware that the twenty nine observable indicators validated in this study can be deployed to improve their organisations’ operational performance via quality, cost, responsiveness, innovation and safety. The paper reveals some methodological limitations and suggested that structural models on the nexus between operational performance and other variables, such as organizational culture and environmental turbulence, be developed and tested in diverse settings.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131777075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-12-31DOI: 10.17261/pressacademia.2020.1320
Harika Suklun
Purpose – The number of retaliation charges filed with the U.S. Equal Employment Opportunity Commission (EEOC) has been increasing dramatically over last decade. This analysis is grounded on the USA regulations and a merged city and a county local government in the USA. Organizational analysis was based on the work of Bolman and Deal (2008). This study's aim was to explore the relationships between organizational behavior and retaliation against employees in the USA and increase attention among scholars for further research as well. Although retaliation is classified under discrimination it is taken as a special charge. Methodology– The recent lawsuit examples demonstrate the apparent costly conflict within the local government, organizational structure and its systems are reviewed to explore if they are causing negative conflicts in the organization. Bolman and Deal's (2008) strategy is applied to the studied local government in the USA. To be able to understand the relationships between the local governmental structure and retaliation problems is deeply analyzed on structural, human resources, political, and symbolic frames. Most of the retaliation cases took place at the Division of Community Correction. To explore if there are internal contributors’ effects to the problem requirements for a job application and job descriptions of a correction officer are investigated and compared with other organizations’ job description for the same position, as well as training requirements. Findings – This study revealed several problems that the studied local government needs to address to prevent retaliation cases. First of all, the local government doesn’t have an established culture, and because of that, the employees are not sure how to behave or act when they face challenges. Although organizational symbols exist to eliminate confusion, ambiguity to provide direction, to secure hope and faith in organizations, the local government doesn’t have clear symbols. While stories convey values and serve as powerful modes from the tyranny of facts and logic, the local government’s employees are afraid of speaking out about some issues, and bad stories pass from employees to employees. In terms of policies, the study discovered that whatever stated officially is not in use. Harassment training is given to new beginners and never reoffered to current employees. Broken and unclear communication is another finding that might be leading to organizational problems. Conclusion – The increasing number of costly retaliation cases in the United States needs more attention to the causes to solve this problem. Public agencies are funded by taxes paid by households and companies to the government to receive services such as water, roads, education etc. Public agencies’ high lawsuit settlement payments jeopardize the public’s rights to have services. These problems have some indirect costs which should be taken into account. Currently, little attention is paid to the subje
目的——在过去十年中，向美国平等就业机会委员会(EEOC)提出的报复指控数量急剧增加。这一分析是基于美国的法规和一个合并的市和县地方政府在美国。组织分析是基于Bolman和Deal(2008)的工作。本研究旨在探讨美国组织行为与员工报复行为之间的关系，并增加学者对进一步研究的关注。报复虽然被归类为歧视，但被视为一种特殊指控。方法-最近的诉讼例子表明了当地政府内部明显的代价高昂的冲突，组织结构及其系统被审查，以探索它们是否在组织中造成负面冲突。Bolman and Deal(2008)的策略被应用于所研究的美国地方政府。为了能够理解地方政府结构与报复行为之间的关系，本文从结构、人力资源、政治和象征四个框架深入分析了地方政府结构与报复行为之间的关系。大多数报复案件发生在社区矫正处。为了探索是否存在内部贡献者对职位申请和职位描述的问题要求的影响，并将其与其他组织相同职位的职位描述以及培训要求进行比较。调查结果-本研究揭示了被研究的地方政府需要解决的几个问题，以防止报复案件。首先，当地政府没有一个既定的文化，正因为如此，员工不知道当他们面临挑战时该如何表现或行动。虽然组织符号的存在是为了消除混乱，提供方向，确保组织的希望和信念，但地方政府并没有明确的符号。故事传递着价值观，是打破事实和逻辑暴政的强大模式，但当地政府的员工却不敢说出一些问题，糟糕的故事在员工之间流传。在政策方面，研究发现，官方所说的并没有付诸实施。骚扰培训只提供给新手，而不会再提供给在职员工。破碎和不清晰的沟通是另一个可能导致组织问题的发现。结论-越来越多的代价高昂的报复案件在美国需要更多的关注的原因，以解决这一问题。公共机构的资金来自家庭和公司向政府缴纳的税款，以获得水、道路、教育等服务。公共机构高额的诉讼和解金损害了公众获得服务的权利。这些问题有一些间接代价，应该加以考虑。目前，学者对这一课题的关注较少，有待进一步探索。这项研究的结果将适用于许多组织，包括公共和私营部门。
{"title":"Retaliation against employees in the USA: an analysis in terms of organizational behavior","authors":"Harika Suklun","doi":"10.17261/pressacademia.2020.1320","DOIUrl":"https://doi.org/10.17261/pressacademia.2020.1320","url":null,"abstract":"Purpose – The number of retaliation charges filed with the U.S. Equal Employment Opportunity Commission (EEOC) has been increasing dramatically over last decade. This analysis is grounded on the USA regulations and a merged city and a county local government in the USA. Organizational analysis was based on the work of Bolman and Deal (2008). This study's aim was to explore the relationships between organizational behavior and retaliation against employees in the USA and increase attention among scholars for further research as well. Although retaliation is classified under discrimination it is taken as a special charge. Methodology– The recent lawsuit examples demonstrate the apparent costly conflict within the local government, organizational structure and its systems are reviewed to explore if they are causing negative conflicts in the organization. Bolman and Deal's (2008) strategy is applied to the studied local government in the USA. To be able to understand the relationships between the local governmental structure and retaliation problems is deeply analyzed on structural, human resources, political, and symbolic frames. Most of the retaliation cases took place at the Division of Community Correction. To explore if there are internal contributors’ effects to the problem requirements for a job application and job descriptions of a correction officer are investigated and compared with other organizations’ job description for the same position, as well as training requirements. Findings – This study revealed several problems that the studied local government needs to address to prevent retaliation cases. First of all, the local government doesn’t have an established culture, and because of that, the employees are not sure how to behave or act when they face challenges. Although organizational symbols exist to eliminate confusion, ambiguity to provide direction, to secure hope and faith in organizations, the local government doesn’t have clear symbols. While stories convey values and serve as powerful modes from the tyranny of facts and logic, the local government’s employees are afraid of speaking out about some issues, and bad stories pass from employees to employees. In terms of policies, the study discovered that whatever stated officially is not in use. Harassment training is given to new beginners and never reoffered to current employees. Broken and unclear communication is another finding that might be leading to organizational problems. Conclusion – The increasing number of costly retaliation cases in the United States needs more attention to the causes to solve this problem. Public agencies are funded by taxes paid by households and companies to the government to receive services such as water, roads, education etc. Public agencies’ high lawsuit settlement payments jeopardize the public’s rights to have services. These problems have some indirect costs which should be taken into account. Currently, little attention is paid to the subje","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128661479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-30DOI: 10.17261/PRESSACADEMIA.2020.1281
Ezgi Demir, S. E. Dinçer
Purpose- In this study, it is aimed to improve the production and quality control processes of a company operating in the textile industry. For this purpose predicting faulty and refund products by using simulation of oversampling and undersampling applications. Methodology– In this study, there are 250 different variables and 72959 lines of data on the production line. These data have been taken from the last 1-year data of the firm. In this study, simulation has been done. New machine learning methods have been used by simulating. The reason for the simulation is that it was easy to detect the refund and faulty conditions made in a large lot group production in previous studies. However, the aim is to investigate whether the accuracy of the prediction algorithms will yield consistent results in terms of the increase in the number of refund and faulty products when production is made in a larger structure. In the simulation method, "oversampling" and "undersampling" methods have been used. While making simulation prediction, in the literature, boosting algorithms, which are used as ensemble machine learning techniques, have been used. In this study, simulation has been done as follows, while the number of production lots increased, refund and faulty products were increased within the same application. The reason for doing this is to investigate whether the prediction status in normal machine learning algorithms can be captured in a larger data stack. This process is called oversampling. Then, the "undersampling" method was applied. According to the “undersampling” method, it is aimed to determine the refund and defect situations in a smaller lot by taking samples of refund and defective products with less frequency. At the end of the study, the results were interpreted by applying boosting algorithms. Findings- As a result of the study, it is concluded that "undersampling" and "oversampling" simulations predict better than usual machine learning methodology. Conclusion- In this study, it has been observed that the ensemble machine learning algorithms (adaboost, xgboost, gradient boosting algorithms), which are one of the ensemble machine learning methods that emerged in 2016, were applied to the production data for the first time and showed success in the prediction of faulty and refund products.
{"title":"Determining the faulty and refund products in manufacturing system: application on a textile Firm","authors":"Ezgi Demir, S. E. Dinçer","doi":"10.17261/PRESSACADEMIA.2020.1281","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2020.1281","url":null,"abstract":"Purpose- In this study, it is aimed to improve the production and quality control processes of a company operating in the textile industry. For this purpose predicting faulty and refund products by using simulation of oversampling and undersampling applications. Methodology– In this study, there are 250 different variables and 72959 lines of data on the production line. These data have been taken from the last 1-year data of the firm. In this study, simulation has been done. New machine learning methods have been used by simulating. The reason for the simulation is that it was easy to detect the refund and faulty conditions made in a large lot group production in previous studies. However, the aim is to investigate whether the accuracy of the prediction algorithms will yield consistent results in terms of the increase in the number of refund and faulty products when production is made in a larger structure. In the simulation method, \"oversampling\" and \"undersampling\" methods have been used. While making simulation prediction, in the literature, boosting algorithms, which are used as ensemble machine learning techniques, have been used. In this study, simulation has been done as follows, while the number of production lots increased, refund and faulty products were increased within the same application. The reason for doing this is to investigate whether the prediction status in normal machine learning algorithms can be captured in a larger data stack. This process is called oversampling. Then, the \"undersampling\" method was applied. According to the “undersampling” method, it is aimed to determine the refund and defect situations in a smaller lot by taking samples of refund and defective products with less frequency. At the end of the study, the results were interpreted by applying boosting algorithms. Findings- As a result of the study, it is concluded that \"undersampling\" and \"oversampling\" simulations predict better than usual machine learning methodology. Conclusion- In this study, it has been observed that the ensemble machine learning algorithms (adaboost, xgboost, gradient boosting algorithms), which are one of the ensemble machine learning methods that emerged in 2016, were applied to the production data for the first time and showed success in the prediction of faulty and refund products.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130610801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-30DOI: 10.17261/PRESSACADEMIA.2020.1280
Duygu Hidiroğlu
In this study, after giving brief information about strategic management in Covid-19 epidemic period, how could strategic managers alter Covid-19 epidemic conditions to business growth opportunities will be discussed. Then, the differences in planning new strategies, establishing close relationship with employees and investing in home technologies to get effective business outcomes in Covid-19 period from same practices in pre-epidemic period will be debated. Further, the Groupware systems and the areas where these systems are used will be described. Lastly, developing new strategic business model by integrating Groupware systems, both the disadvantages and advantages of Groupware systems to organizational communication and strategic management in Covid-19 epidemic period will be discussed. Why Groupware systems are the appropriate technological systems for the business organizational communication and strategic management in the Covid-19 epidemic period, and the contribution of Groupware systems to strategic management and business organizations will be explained in the light of various insightful examples. Purpose - The purpose of this study is discuss how Groupware systems integration and practices would affect the organizational communication and strategic management of business organizations in Covid-19 epidemic period. Methodology - So what do people could do in these difficult conditions? Will people throw the ideas to garbage or they keep producing although they are into the trash? are the main discussion questions of this study. Findings- Based on findings, by the process of wrestling the unpredictable environmental circumstances in Covid-19 period; it would be the most practical strategic decision for strategic managers and business leaders to integrate the Groupware systems to the business organizational structures and take advantage of Groupware systems in business operations as a communication tool. Conclusion- The study concludes that many businesses in Covid-19 epidemic period should use Groupware systems since they provide many substantial contributions to business strategic management and ease the organizational communication.
{"title":"The contribution of groupware systems to organizational communication and strategic management in Covid-19 epidemic period","authors":"Duygu Hidiroğlu","doi":"10.17261/PRESSACADEMIA.2020.1280","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2020.1280","url":null,"abstract":"In this study, after giving brief information about strategic management in Covid-19 epidemic period, how could strategic managers alter Covid-19 epidemic conditions to business growth opportunities will be discussed. Then, the differences in planning new strategies, establishing close relationship with employees and investing in home technologies to get effective business outcomes in Covid-19 period from same practices in pre-epidemic period will be debated. Further, the Groupware systems and the areas where these systems are used will be described. Lastly, developing new strategic business model by integrating Groupware systems, both the disadvantages and advantages of Groupware systems to organizational communication and strategic management in Covid-19 epidemic period will be discussed. Why Groupware systems are the appropriate technological systems for the business organizational communication and strategic management in the Covid-19 epidemic period, and the contribution of Groupware systems to strategic management and business organizations will be explained in the light of various insightful examples. Purpose - The purpose of this study is discuss how Groupware systems integration and practices would affect the organizational communication and strategic management of business organizations in Covid-19 epidemic period. Methodology - So what do people could do in these difficult conditions? Will people throw the ideas to garbage or they keep producing although they are into the trash? are the main discussion questions of this study. Findings- Based on findings, by the process of wrestling the unpredictable environmental circumstances in Covid-19 period; it would be the most practical strategic decision for strategic managers and business leaders to integrate the Groupware systems to the business organizational structures and take advantage of Groupware systems in business operations as a communication tool. Conclusion- The study concludes that many businesses in Covid-19 epidemic period should use Groupware systems since they provide many substantial contributions to business strategic management and ease the organizational communication.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125573466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-30DOI: 10.17261/PRESSACADEMIA.2020.1276
Aysun Danayiyen, S. Bekaroglu
ABSTRACT Purpose- This study aims to develop a scale that evaluates the level of HPWS practices in hospitals based on employee perceptions and to make its validity and reliability. Methodology- The study was conducted via an online survey in three public education and research hospitals. The sample consisted of 309 clinical and administrative employees. After performed face and content validity, a pilot study conducted. The item-total score correlations and Cronbach’s alpha coefficients were calculated. Construct validity was tested. Correlation analysis was performed to test scale-related validity. Findings- Overall, a 29 items scale were obtained, encompassing 6 factors that explained 78% of the total variance. Reliability coefficients varied between .96 and .87. Confirmatory factor analyses were found to show good fit. Evidence for criterion-related validity was obtained after correlation analysis. Conclusion- The scale that proven content, construct, and predictive validity, can be used to evaluate the level of high-performance work systems in hospitals.
{"title":"1. Development of the high-performance work systems scale for hospitals: validity and reliability Study","authors":"Aysun Danayiyen, S. Bekaroglu","doi":"10.17261/PRESSACADEMIA.2020.1276","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2020.1276","url":null,"abstract":"ABSTRACT Purpose- This study aims to develop a scale that evaluates the level of HPWS practices in hospitals based on employee perceptions and to make its validity and reliability. Methodology- The study was conducted via an online survey in three public education and research hospitals. The sample consisted of 309 clinical and administrative employees. After performed face and content validity, a pilot study conducted. The item-total score correlations and Cronbach’s alpha coefficients were calculated. Construct validity was tested. Correlation analysis was performed to test scale-related validity. Findings- Overall, a 29 items scale were obtained, encompassing 6 factors that explained 78% of the total variance. Reliability coefficients varied between .96 and .87. Confirmatory factor analyses were found to show good fit. Evidence for criterion-related validity was obtained after correlation analysis. Conclusion- The scale that proven content, construct, and predictive validity, can be used to evaluate the level of high-performance work systems in hospitals.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"34 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133610805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-30DOI: 10.17261/PRESSACADEMIA.2020.1278
Mevlut Uzulmez, S. Ateş
Purpose- It has increased the demand for air transport in the medium and long distance for about two and a half times in Turkey, as in all the world, over the last decade. This increase is for the city of Istanbul in which hosting such a rate of 50% of air traffic in Turkey has brought the need for a new airport. The first phase of Istanbul Airport (IST-LTFM), that is planned to meet the increasing air transport demand in Istanbul and to increase the existing passenger and cargo carrying capacity, was completed in October 2018. Transportation to Istanbul Airport, which is located further away from the places where the settlement is dense, has gained importance due to its location. Since currently only highway transportation is available, it is planned to provide transportation to the airport by rail and seaways. In the first part of the research, the literature integration with other transportation modes, airport integration and airport access options are viewed. In this context, the information of integration between upcoming rail systems and Istanbul Airport have been obtained from secondary data sources. Methodology- In the second part of the study, the estimated number of passengers at Istanbul Airport in 2021 and the effects of the COVID-19 crisis on the forecasts have been evaluated. In the practice part of the research, through a computer-aided simulation program, the rate of GHYMETRO project's response to the estimated passenger demand in 2021 was investigated in 3 different scenarios. Findings- It is foreseen that the GHYMETRO project, which will be carried out according to the data obtained as a result of simulation analysis under effective capacity conditions (with 95% and 100% occupancy rate), can meet 70% of the total passenger demand at Istanbul Airport in the 1st Scenario. In the scenario 2, which is assumed that the COVID-19 crisis continues, it is observed that there will be 99% residual capacity in the pessimistic situation, and 72% residual capacity in optimistic situation. Finally, it is predicted that there will be 43% residual capacity in the pessimistic situation and 14% residual capacity in optimistic situation in Scenario 3, where the normalization process is evaluated after the COVID-19 crisis. Conclusion- Based on these analyses, it can be concluded that COVID-19 crises stroke almost all aviation activities and its related sectors severely so that up-to-date projects should be taken place to carry on their operations.
{"title":"Metro line on access to İstanbul airport and simulation study of the covid-19 effect","authors":"Mevlut Uzulmez, S. Ateş","doi":"10.17261/PRESSACADEMIA.2020.1278","DOIUrl":"https://doi.org/10.17261/PRESSACADEMIA.2020.1278","url":null,"abstract":"Purpose- It has increased the demand for air transport in the medium and long distance for about two and a half times in Turkey, as in all the world, over the last decade. This increase is for the city of Istanbul in which hosting such a rate of 50% of air traffic in Turkey has brought the need for a new airport. The first phase of Istanbul Airport (IST-LTFM), that is planned to meet the increasing air transport demand in Istanbul and to increase the existing passenger and cargo carrying capacity, was completed in October 2018. Transportation to Istanbul Airport, which is located further away from the places where the settlement is dense, has gained importance due to its location. Since currently only highway transportation is available, it is planned to provide transportation to the airport by rail and seaways. In the first part of the research, the literature integration with other transportation modes, airport integration and airport access options are viewed. In this context, the information of integration between upcoming rail systems and Istanbul Airport have been obtained from secondary data sources. Methodology- In the second part of the study, the estimated number of passengers at Istanbul Airport in 2021 and the effects of the COVID-19 crisis on the forecasts have been evaluated. In the practice part of the research, through a computer-aided simulation program, the rate of GHYMETRO project's response to the estimated passenger demand in 2021 was investigated in 3 different scenarios. Findings- It is foreseen that the GHYMETRO project, which will be carried out according to the data obtained as a result of simulation analysis under effective capacity conditions (with 95% and 100% occupancy rate), can meet 70% of the total passenger demand at Istanbul Airport in the 1st Scenario. In the scenario 2, which is assumed that the COVID-19 crisis continues, it is observed that there will be 99% residual capacity in the pessimistic situation, and 72% residual capacity in optimistic situation. Finally, it is predicted that there will be 43% residual capacity in the pessimistic situation and 14% residual capacity in optimistic situation in Scenario 3, where the normalization process is evaluated after the COVID-19 crisis. Conclusion- Based on these analyses, it can be concluded that COVID-19 crises stroke almost all aviation activities and its related sectors severely so that up-to-date projects should be taken place to carry on their operations.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"427 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132596867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-30DOI: 10.17261/pressacademia.2020.1202
Kubilayhan Goc, F. Kusku
Purpose - Although the concept of Sustainable Human Resource Management (HRM) has been frequently discussed in recently, the measurement and dimensions of the concept are still vague. This study aims to explore Sustainable HRM practices and provide a guide to facilitate Sustainable HRM implementations and to measure its pertinent practices. Methodology - The sample of this study consists of 36 sustainability reports of 29 firms listed on the BIST Sustainability Index. The reports belong to two consecutive fiscal years: 2014-2015 and 2015-2016. The researchers have conducted a content analysis to reports by using the indexing technique, in line with a coding guide adopted from The Global Reporting Initiative - Sustainability Reporting Guidelines-G4 (GRI-G4) principles. Findings- This research has identified the discursive dimension of sustainable HRM in the context of Turkey. Following this purpose, the researchers have prepared a guide and posited the dimensions of Sustainable HRM elaborately. Moreover, the study has demonstrated the applicability of the triple reporting system to the Turkish setting. Conclusion- Different stakeholder expectations require to take HRM with its macro and micro dimensions. Sustainable HRM stands out as a concept to respond to this demand. After its fast-paced introduction as of 2000, the concept has gained momentum specifically in the last decade. Conceiving the structure of Sustainable HRM with its economic, environmental, and social dimensions constitutes a critical step of meeting this expectation. This study has identified Sustainable HRM practices, which may guide companies to have a sustainable organizational form and provide researchers a measurement tool.
{"title":"Sustainable human resources management from the language of reports","authors":"Kubilayhan Goc, F. Kusku","doi":"10.17261/pressacademia.2020.1202","DOIUrl":"https://doi.org/10.17261/pressacademia.2020.1202","url":null,"abstract":"Purpose - Although the concept of Sustainable Human Resource Management (HRM) has been frequently discussed in recently, the measurement and dimensions of the concept are still vague. This study aims to explore Sustainable HRM practices and provide a guide to facilitate Sustainable HRM implementations and to measure its pertinent practices. Methodology - The sample of this study consists of 36 sustainability reports of 29 firms listed on the BIST Sustainability Index. The reports belong to two consecutive fiscal years: 2014-2015 and 2015-2016. The researchers have conducted a content analysis to reports by using the indexing technique, in line with a coding guide adopted from The Global Reporting Initiative - Sustainability Reporting Guidelines-G4 (GRI-G4) principles. Findings- This research has identified the discursive dimension of sustainable HRM in the context of Turkey. Following this purpose, the researchers have prepared a guide and posited the dimensions of Sustainable HRM elaborately. Moreover, the study has demonstrated the applicability of the triple reporting system to the Turkish setting. Conclusion- Different stakeholder expectations require to take HRM with its macro and micro dimensions. Sustainable HRM stands out as a concept to respond to this demand. After its fast-paced introduction as of 2000, the concept has gained momentum specifically in the last decade. Conceiving the structure of Sustainable HRM with its economic, environmental, and social dimensions constitutes a critical step of meeting this expectation. This study has identified Sustainable HRM practices, which may guide companies to have a sustainable organizational form and provide researchers a measurement tool.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129646735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-30DOI: 10.17261/pressacademia.2020.1203
H. K. Alay
Purpose - The main purpose of the present study was to investigate cultural, religional and political identity differences in the role of the diversity climate perceptions, individual career outcomes and organizational effectiveness outcomes. Methodology - The research is a quantitative research in terms of the data collection and analysis method. Findings- It is determined that cultural, religious and political identity has a differentiating effect on perception of diversity climate, individual career outcomes and organizational effectiveness outcomes. As a result, this study which attempts to measure the perceptions shaping the attitudes and behaviors of employees with different identity structures, proceeded its tests means of quantitative research method and found its theoretical foresight supported. Conclusion- All participants of the labor market need to understand that people are diverse and unique, and that diversities are not sufficient to justify discriminatory policies such as exclusion, marginalization and humiliation.
{"title":"An identity equation in organizational life: Turkey case of article","authors":"H. K. Alay","doi":"10.17261/pressacademia.2020.1203","DOIUrl":"https://doi.org/10.17261/pressacademia.2020.1203","url":null,"abstract":"Purpose - The main purpose of the present study was to investigate cultural, religional and political identity differences in the role of the diversity climate perceptions, individual career outcomes and organizational effectiveness outcomes. Methodology - The research is a quantitative research in terms of the data collection and analysis method. Findings- It is determined that cultural, religious and political identity has a differentiating effect on perception of diversity climate, individual career outcomes and organizational effectiveness outcomes. As a result, this study which attempts to measure the perceptions shaping the attitudes and behaviors of employees with different identity structures, proceeded its tests means of quantitative research method and found its theoretical foresight supported. Conclusion- All participants of the labor market need to understand that people are diverse and unique, and that diversities are not sufficient to justify discriminatory policies such as exclusion, marginalization and humiliation.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130278506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-30DOI: 10.17261/pressacademia.2020.1200
Seyma Guner, I. Kose
Purpose- The aim of this study is to produce a new solution matrix to develop innovative solutions for the problems encountered during the delivery of health services and to present a methodology on how to use TRIZ in health services. Methodology- In this study, contradiction matrix, 40 principles and IFR-idealism philosophy, which are among the basic TRIZ paradigms, were used in the process of presenting innovative solutions. One of the Pairwise Comparison methods AHP (Analytical hierarchy process) was used when parameter matching. Findings- As a result of the study, a new matrix and methodology has been developed. Conclusion- Although TRIZ is a very famous problem-solving method, there are only a few studies that use TRIZ to improve service quality in healthcare. This study proposes a new framework for TRIZ's use in healthcare and will serve as a guide for researchers working in this field. Healthcare providers will be able to develop innovative solutions to the problems they encounter by using the 16X16 solution matrix developed as a result of this study and following the methodology proposed as a result of this study.
{"title":"A new approach that proposes TRIZ as a creative problem solving technique in health services","authors":"Seyma Guner, I. Kose","doi":"10.17261/pressacademia.2020.1200","DOIUrl":"https://doi.org/10.17261/pressacademia.2020.1200","url":null,"abstract":"Purpose- The aim of this study is to produce a new solution matrix to develop innovative solutions for the problems encountered during the delivery of health services and to present a methodology on how to use TRIZ in health services. Methodology- In this study, contradiction matrix, 40 principles and IFR-idealism philosophy, which are among the basic TRIZ paradigms, were used in the process of presenting innovative solutions. One of the Pairwise Comparison methods AHP (Analytical hierarchy process) was used when parameter matching. Findings- As a result of the study, a new matrix and methodology has been developed. Conclusion- Although TRIZ is a very famous problem-solving method, there are only a few studies that use TRIZ to improve service quality in healthcare. This study proposes a new framework for TRIZ's use in healthcare and will serve as a guide for researchers working in this field. Healthcare providers will be able to develop innovative solutions to the problems they encounter by using the 16X16 solution matrix developed as a result of this study and following the methodology proposed as a result of this study.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128544015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-30DOI: 10.17261/pressacademia.2020.1201
Tugba Uzunkaya
Purpose- Investigating the relationships among perceived website quality, sources of credibility, experience, social impact, and recommendation affect performance expectations, customer satisfaction, trust and WOM. Methodology- The data were gathered by personal interview and Structural Equation Modeling was used to test the relationships. Findings- The quality of the website content and the technological quality of the website have a positive impact on performance expectancy, while the website information quality has a negative impact on performance expectancy. The impact of adopting social impact and recommendations, the internet and past experience, sources of credibility on performance expectations were found insignificant. The impact of performance expectations on customer satisfaction and trust was found significant. The impact of performance expectancy on WOM was found insignificant. The direct impact of customer satisfaction on WOM was found significant. Conclusion- Technology or technological innovations that benefit customers or help their goals affect customer performance expectations. In the market conditions where the competition is rapidly increasing, it is an important element in terms of competition that the brands increase the performance expectations of consumers by attaching importance to the content quality and technical quality of the website. Increased performance expectation positively affects increased customer satisfaction and confidence in the website. In addition, customer satisfaction has a positive impact on word-of-mouth communication by enabling customers to have positive feelings and thoughts about the brand.
{"title":"Relationship between the customer expectations from websites performance and e-wom: a study on sport shoes brands","authors":"Tugba Uzunkaya","doi":"10.17261/pressacademia.2020.1201","DOIUrl":"https://doi.org/10.17261/pressacademia.2020.1201","url":null,"abstract":"Purpose- Investigating the relationships among perceived website quality, sources of credibility, experience, social impact, and recommendation affect performance expectations, customer satisfaction, trust and WOM. Methodology- The data were gathered by personal interview and Structural Equation Modeling was used to test the relationships. Findings- The quality of the website content and the technological quality of the website have a positive impact on performance expectancy, while the website information quality has a negative impact on performance expectancy. The impact of adopting social impact and recommendations, the internet and past experience, sources of credibility on performance expectations were found insignificant. The impact of performance expectations on customer satisfaction and trust was found significant. The impact of performance expectancy on WOM was found insignificant. The direct impact of customer satisfaction on WOM was found significant. Conclusion- Technology or technological innovations that benefit customers or help their goals affect customer performance expectations. In the market conditions where the competition is rapidly increasing, it is an important element in terms of competition that the brands increase the performance expectations of consumers by attaching importance to the content quality and technical quality of the website. Increased performance expectation positively affects increased customer satisfaction and confidence in the website. In addition, customer satisfaction has a positive impact on word-of-mouth communication by enabling customers to have positive feelings and thoughts about the brand.","PeriodicalId":376357,"journal":{"name":"Research Journal of Business Management","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128774786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：