Ike Obi, Logan J Paul, William Liao, Mariem Loukil, Soichi Hayashi, Max Comer, Carol O Rogers, David J Wild, Patrick C Shih
In this paper, we introduce the Analysis Platform for Risk, Resilience, and Expenditure in Disasters (APRED)-a disaster-analytic platform developed for crisis practitioners and economic developers across the United States (US). APRED provides practitioners with a centralized platform for exploring disaster resilience and vulnerability profiles of all counties across the US. The platform comprises five sections including: (1) Disaster Resilience Index, (2) Business Vulnerability Index, (3) Disaster Declaration History, (4) County Profile, and (5) Storm History sections. We further describe our end-to-end human-centered design and engineering process that involved contextual inquiry, community-based participatory design, and rapid prototyping with the support of US Economic Development Administration representatives and regional economic developers across the US. Findings from our study revealed that distributed cognition, content heuristic, shareability, and human-centered systems are crucial considerations for developing data-intensive visualization platforms for resilience planning. We discuss the implications of these findings and inform future research on developing sociotechnical visualization platforms to support resilience planning.
{"title":"Project APRED: A web-based data analytics platform for supporting community disaster resilience.","authors":"Ike Obi, Logan J Paul, William Liao, Mariem Loukil, Soichi Hayashi, Max Comer, Carol O Rogers, David J Wild, Patrick C Shih","doi":"10.5055/jem.0735","DOIUrl":"https://doi.org/10.5055/jem.0735","url":null,"abstract":"<p><p>In this paper, we introduce the Analysis Platform for Risk, Resilience, and Expenditure in Disasters (APRED)-a disaster-analytic platform developed for crisis practitioners and economic developers across the United States (US). APRED provides practitioners with a centralized platform for exploring disaster resilience and vulnerability profiles of all counties across the US. The platform comprises five sections including: (1) Disaster Resilience Index, (2) Business Vulnerability Index, (3) Disaster Declaration History, (4) County Profile, and (5) Storm History sections. We further describe our end-to-end human-centered design and engineering process that involved contextual inquiry, community-based participatory design, and rapid prototyping with the support of US Economic Development Administration representatives and regional economic developers across the US. Findings from our study revealed that distributed cognition, content heuristic, shareability, and human-centered systems are crucial considerations for developing data-intensive visualization platforms for resilience planning. We discuss the implications of these findings and inform future research on developing sociotechnical visualization platforms to support resilience planning.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":"21 5","pages":"399-419"},"PeriodicalIF":0.0,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71486990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sonny S Patel, Kim Guevara, T Lucas Hollar, Richard A DeVito, Timothy B Erickson
Emergency managers are responsible for managing crises and disasters, and while their work is essential, it can be stressful and impact their mental health, particularly during the COVID-19 pandemic. This study aimed to examine the mental health of professional emergency managers and factors associated with their intent to leave the field before and during the COVID-19 pandemic. A total of 903 respondents completed an online survey assessing their secondary traumatic stress, emergency reaction strategies, organizational culture, age, length of time in primary position, the highest level of education as well as other metrics. The Secondary Traumatic Stress Scale (STSS) was used to determine scores of secondary traumatic stress symptoms, and the Emergency Reaction Questionnaire (ERQ) index was used to evaluate levels of predominant personality types and its tendency towards "fight or flight" reactions in emergency situations. Results revealed significant differences among respondents who reported considering leaving the field before or during the COVID-19 pandemic in terms of secondary traumatic stress scores, ERQ levels, perceived organizational culture (OC), age category, length of time in primary position, and the highest level of education (p < 0.05). Logistic regression analysis indicated that respondents with higher secondary traumatic stress scores, poorer organizational culture, younger age, less experience, and a bachelor's degree had nearly three times the odds of reporting considering leaving the field (p < 0.05). Additionally, respondents with a graduate degree had nearly four times the odds of reporting leaving the field (p < 0.05), while those who had directly managed between three and five disasters had nearly two times the odds of reporting and considering leaving the field (p < 0.05). These findings underscore the importance of addressing secondary traumatic stress, promoting positive organizational culture, and providing support for emergency managers now and in the future. By addressing the factors identified in this study, such as secondary traumatic stress symptoms, promoting positive organizational culture, and providing adequate support, emergency management organizations can improve the mental health and well-being of their personnel, reduce attrition rates, and ensure that they are better equipped to respond to future crises.
{"title":"Surveying mental health stressors of emergency management professionals: Factors in recruiting and retaining emergency managers in an era of disasters and pandemics.","authors":"Sonny S Patel, Kim Guevara, T Lucas Hollar, Richard A DeVito, Timothy B Erickson","doi":"10.5055/jem.0820","DOIUrl":"https://doi.org/10.5055/jem.0820","url":null,"abstract":"<p><p>Emergency managers are responsible for managing crises and disasters, and while their work is essential, it can be stressful and impact their mental health, particularly during the COVID-19 pandemic. This study aimed to examine the mental health of professional emergency managers and factors associated with their intent to leave the field before and during the COVID-19 pandemic. A total of 903 respondents completed an online survey assessing their secondary traumatic stress, emergency reaction strategies, organizational culture, age, length of time in primary position, the highest level of education as well as other metrics. The Secondary Traumatic Stress Scale (STSS) was used to determine scores of secondary traumatic stress symptoms, and the Emergency Reaction Questionnaire (ERQ) index was used to evaluate levels of predominant personality types and its tendency towards \"fight or flight\" reactions in emergency situations. Results revealed significant differences among respondents who reported considering leaving the field before or during the COVID-19 pandemic in terms of secondary traumatic stress scores, ERQ levels, perceived organizational culture (OC), age category, length of time in primary position, and the highest level of education (p < 0.05). Logistic regression analysis indicated that respondents with higher secondary traumatic stress scores, poorer organizational culture, younger age, less experience, and a bachelor's degree had nearly three times the odds of reporting considering leaving the field (p < 0.05). Additionally, respondents with a graduate degree had nearly four times the odds of reporting leaving the field (p < 0.05), while those who had directly managed between three and five disasters had nearly two times the odds of reporting and considering leaving the field (p < 0.05). These findings underscore the importance of addressing secondary traumatic stress, promoting positive organizational culture, and providing support for emergency managers now and in the future. By addressing the factors identified in this study, such as secondary traumatic stress symptoms, promoting positive organizational culture, and providing adequate support, emergency management organizations can improve the mental health and well-being of their personnel, reduce attrition rates, and ensure that they are better equipped to respond to future crises.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":"21 5","pages":"375-384"},"PeriodicalIF":0.0,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71487009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Journal of Emergency Management Special Issue on TIEMS","authors":"Journal of Emergency Management","doi":"10.5055/jem.0805","DOIUrl":"https://doi.org/10.5055/jem.0805","url":null,"abstract":"Volume 21, Number 8","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44242467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The collective awareness and acknowledgment of mental health challenges affecting all of us across our society is a trend that can inform targeted future interventions. Mental health conditions have only worsened during the past three years, secondary to the COVID-19 (SARS-CoV-2) pandemic. In the workplace, 67 percent of those surveyed reported at least one mental health symptom over the past year, demonstrating an increase from 59 percent in 2019.1 Recent findings approximate that first responders have a higher incidence (>30 percent) of developing mental health conditions, including depression, suicidal ideation, alcohol/drug abuse, and post-traumatic stress disorder (PTSD), as compared with 20 percent in the general population.2 A 2021 survey of more than 26,000 members of the public health workforce highlighted that 53 percent of respondents reported mental health symptoms, including PTSD, depression, anxiety, and suicidal ideation.3 A repeat survey in 2022 showed similar troubling trends.4 The hospital-based workforce has found increased mental health concerns as well, with employees leaving these professional settings to get a better hold on their mental health and support their work-life balance.
{"title":"Unresolved mental health trauma: The languishing of public safety and public health professionals.","authors":"Paul E Petersen","doi":"10.5055/jem.0807","DOIUrl":"10.5055/jem.0807","url":null,"abstract":"<p><p>The collective awareness and acknowledgment of mental health challenges affecting all of us across our society is a trend that can inform targeted future interventions. Mental health conditions have only worsened during the past three years, secondary to the COVID-19 (SARS-CoV-2) pandemic. In the workplace, 67 percent of those surveyed reported at least one mental health symptom over the past year, demonstrating an increase from 59 percent in 2019.<sup>1</sup> Recent findings approximate that first responders have a higher incidence (>30 percent) of developing mental health conditions, including depression, suicidal ideation, alcohol/drug abuse, and post-traumatic stress disorder (PTSD), as compared with 20 percent in the general population.2 A 2021 survey of more than 26,000 members of the public health workforce highlighted that 53 percent of respondents reported mental health symptoms, including PTSD, depression, anxiety, and suicidal ideation.3 A repeat survey in 2022 showed similar troubling trends.4 The hospital-based workforce has found increased mental health concerns as well, with employees leaving these professional settings to get a better hold on their mental health and support their work-life balance.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":"273-274"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46865974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sophie Brickman, Leia Y Saltzman, Steven L Bistricky, Ellen J Wright
Introduction: Responses to trauma are often characterized either by the presence or absence of psychological distress; however, the process of adapting after trauma also includes potential positive change. While some studies document that the majority of individuals exposed to single event terrorism report low levels of psychological distress, more research is needed to understand different adaptation profiles following this type of trauma, and the factors that might predict responses.
Methods: We examined post-trauma responses in 257 first responders/medical professionals (66.8 percent) and civilians (33.2 percent) exposed to the 2013 Boston Marathon Bombings. Data for post-trauma profiles-post-traumatic growth (PTG), post-traumatic stress, and emotion regulation-and profile predictors-trauma proximity, trauma history, and coping flexibility-were collected approximately 2.5 years after the bombings. Latent profile analysis identified response profiles, and multinomial logistic regression identified demographic, event-specific, and psychological predictors of profile membership.
Results: Four profiles emerged: (1) symptomatic, (2) resistant, (3) resilient, and (4) struggling growth. First responder role decreased the odds of belonging to the struggling growth profile, as compared to the symptomatic profile. Greater coping flexibility and adaptive emotion regulation increased the odds of membership in the struggling growth, rather than symptomatic profile.
Conclusion: A subset of individuals experiencing post-traumatic stress symptoms years after trauma exposure may also be utilizing flexible, adaptive coping strategies and experiencing PTG. First responders may have difficulty experiencing simultaneous -distress and growth, and interventions designed to promote healthy post-trauma adaptation for this population could be tailored accordingly.
{"title":"Predicting profiles of post-trauma adaptation in first responders and civilians after the 2013 Boston Marathon bombings: The role of distress, growth, and emotion regulation.","authors":"Sophie Brickman, Leia Y Saltzman, Steven L Bistricky, Ellen J Wright","doi":"10.5055/jem.0754","DOIUrl":"10.5055/jem.0754","url":null,"abstract":"<p><strong>Introduction: </strong>Responses to trauma are often characterized either by the presence or absence of psychological distress; however, the process of adapting after trauma also includes potential positive change. While some studies document that the majority of individuals exposed to single event terrorism report low levels of psychological distress, more research is needed to understand different adaptation profiles following this type of trauma, and the factors that might predict responses.</p><p><strong>Methods: </strong>We examined post-trauma responses in 257 first responders/medical professionals (66.8 percent) and civilians (33.2 percent) exposed to the 2013 Boston Marathon Bombings. Data for post-trauma profiles-post-traumatic growth (PTG), post-traumatic stress, and emotion regulation-and profile predictors-trauma proximity, trauma history, and coping flexibility-were collected approximately 2.5 years after the bombings. Latent profile analysis identified response profiles, and multinomial logistic regression identified demographic, event-specific, and psychological predictors of profile membership.</p><p><strong>Results: </strong>Four profiles emerged: (1) symptomatic, (2) resistant, (3) resilient, and (4) struggling growth. First responder role decreased the odds of belonging to the struggling growth profile, as compared to the symptomatic profile. Greater coping flexibility and adaptive emotion regulation increased the odds of membership in the struggling growth, rather than symptomatic profile.</p><p><strong>Conclusion: </strong>A subset of individuals experiencing post-traumatic stress symptoms years after trauma exposure may also be utilizing flexible, adaptive coping strategies and experiencing PTG. First responders may have difficulty experiencing simultaneous -distress and growth, and interventions designed to promote healthy post-trauma adaptation for this population could be tailored accordingly.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":"311-322"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49660658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Climate change is increasing the risk for extreme weather events such as heatwaves, including in northern countries like Sweden, which until recent years has had limited experiences of coping with extreme heat. Based on predictions that Sweden will be more frequently exposed to heatwaves in the future, it is imperative to increase the societal resilience and adaptation measures. This paper presents a qualitative interview study involving 19 participants and their experiences of caring for vulnerable people during the heatwave in 2018. The participants represent four different organizations (working directly or indirectly with vulnerable people) in two municipalities in Sweden, including preschools, homes for the elderly, homecare services, and care homes for people with functional impairments, which were all impacted during the heatwave. This study contributes new empirical insights about the heatwave in 2018 and, in particular, similarities and differences in both experiences and adaptation measures across the four organizations. The findings show how both staff and vulnerable people suffered from the consequences of heat which increased vulnerability, how some organizations lacked enough (qualified) staff to secure routines, and that few evaluations and formal changes were done after the heatwave.
{"title":"\"None of us was prepared\"-Caring for vulnerable people during the heatwave in Sweden in 2018.","authors":"Maria Håkansson, Özüm Durgun, Kerstin Eriksson","doi":"10.5055/jem.0785","DOIUrl":"10.5055/jem.0785","url":null,"abstract":"<p><p>Climate change is increasing the risk for extreme weather events such as heatwaves, including in northern countries like Sweden, which until recent years has had limited experiences of coping with extreme heat. Based on predictions that Sweden will be more frequently exposed to heatwaves in the future, it is imperative to increase the societal resilience and adaptation measures. This paper presents a qualitative interview study involving 19 participants and their experiences of caring for vulnerable people during the heatwave in 2018. The participants represent four different organizations (working directly or indirectly with vulnerable people) in two municipalities in Sweden, including preschools, homes for the elderly, homecare services, and care homes for people with functional impairments, which were all impacted during the heatwave. This study contributes new empirical insights about the heatwave in 2018 and, in particular, similarities and differences in both experiences and adaptation measures across the four organizations. The findings show how both staff and vulnerable people suffered from the consequences of heat which increased vulnerability, how some organizations lacked enough (qualified) staff to secure routines, and that few evaluations and formal changes were done after the heatwave.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":"287-300"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42140470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The present paper draws on a series of qualitative studies exploring civic response and community resilience post the 2018-19 floods in Kerala, India. Data were triangulated from multiple sources and -perspectives-community leaders and key informants, rescue and relief volunteers, and survivors. This viewpoint paper aims to highlight the critical role of local volunteerism in disaster mitigation and preparedness, the cost of gaps in emboldening community response, and to suggest actionable means of maximizing civilian potential through legislative policies. The local populace are the first responders at disaster sites and play a vital role in disaster mitigation. Knowledge about local geography, community, and readily accessible resources enables community members to respond efficiently, unlike state deployed disaster task forces who need to be scaffolded into these sites. Liaisons between the state and civilian responders are necessary for informed and time-e-fficient response. Insights gleaned from interviews with the participants offer several suggestions for streamlining administrative channels and structural reforms in governance. Community response can be emboldened by adopting policies that formalize civilian participation in the state's disaster mitigation systems. Decentralization of authority to local self-governance bodies and acknowledgment of local expertise is key to fostering disaster resilient communities. This paper argues that empowering local stakeholders through legislative reforms can bridge existing gaps between community-action focused research recommendations and policy in practice. It provides a framework and actionable measures toward actualizing the call for society-inclusive disaster risk reduction practices.
{"title":"Empowering local response and community-based disaster mitigation through legislative policies: Lessons from the Kerala floods of 2018-19.","authors":"Adeeba Hakkim, Amrita Deb","doi":"10.5055/jem.0766","DOIUrl":"10.5055/jem.0766","url":null,"abstract":"<p><p>The present paper draws on a series of qualitative studies exploring civic response and community resilience post the 2018-19 floods in Kerala, India. Data were triangulated from multiple sources and -perspectives-community leaders and key informants, rescue and relief volunteers, and survivors. This viewpoint paper aims to highlight the critical role of local volunteerism in disaster mitigation and preparedness, the cost of gaps in emboldening community response, and to suggest actionable means of maximizing civilian potential through legislative policies. The local populace are the first responders at disaster sites and play a vital role in disaster mitigation. Knowledge about local geography, community, and readily accessible resources enables community members to respond efficiently, unlike state deployed disaster task forces who need to be scaffolded into these sites. Liaisons between the state and civilian responders are necessary for informed and time-e-fficient response. Insights gleaned from interviews with the participants offer several suggestions for streamlining administrative channels and structural reforms in governance. Community response can be emboldened by adopting policies that formalize civilian participation in the state's disaster mitigation systems. Decentralization of authority to local self-governance bodies and acknowledgment of local expertise is key to fostering disaster resilient communities. This paper argues that empowering local stakeholders through legislative reforms can bridge existing gaps between community-action focused research recommendations and policy in practice. It provides a framework and actionable measures toward actualizing the call for society-inclusive disaster risk reduction practices.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":"347-353"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45366188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
At the national level, the field of emergency management has distinctive capabilities and responsibilities organized by the United States Department of Homeland Security and Federal Emergency Management Agency (FEMA) doctrine. Key to this doctrine is the goal: a secure and resilient nation. This goal is known as the National Preparedness Goal (NPG). The NPG is supported by five missions, and these five missions are supported by 32 core capabilities. One of the core capabilities is Public Information and Warning. This core capability is so important and spans all five missions. ". . . Public information is a vital function in disaster operations that contributes greatly to saving lives and protecting property." Public information officers (PIOs) are responsible for collecting, analyzing, verifying, and communicating risk, crisis, and recovery information to a wide variety of people across the "whole community." This needs analysis conducted as a component of this paper demonstrated a need for a strategic, coordinated, and unified approach to training PIOs in the NPG. A review of employee training literature, along with the conclusions from the needs analysis and the central role the NPG plays in FEMA doctrine, revealed the value of integrating the NPG into PIO training. The purpose of this paper was to determine to what extent the NPG identifies training procedures to empower PIOs to fulfill their communication responsibilities within the NPG and to determine if current PIO training is preparing PIOs to support their NPG responsibilities. Content analysis methodology was used to determine to what extent training was described within the NPG. Cross-tabulation (Crosstab) methodology was utilized to determine coincidence between existing PIO training course learning objectives (CLOs) and the NPG. This paper may serve as a framework for aligning PIO training with the NPG. Furthermore, once completed, this paper may serve as tool to evaluate PIO training, communication planning, and post-incident after-action reports. Content analysis of the NPG revealed no description of training recommendations or training regimen for PIOs and/or emergency managers to fulfill their NPG responsibilities. Crosstab methodological data analysis revealed a 53 percent coincidence between the NPG and the PIO CLOs. The NPG is FEMA's standard for national emergency preparedness. Communication, and thus PIOs, plays a significant part in fulfilling this standard. The more PIOs can be trained in achieving the NPG communication mission, the more resilient the whole community will be when there are crises.
{"title":"Conclusions from a needs analysis: The PIO training gap in the National Preparedness Goal.","authors":"Zachary M Hall","doi":"10.5055/jem.0794","DOIUrl":"10.5055/jem.0794","url":null,"abstract":"<p><p>At the national level, the field of emergency management has distinctive capabilities and responsibilities organized by the United States Department of Homeland Security and Federal Emergency Management Agency (FEMA) doctrine. Key to this doctrine is the goal: a secure and resilient nation. This goal is known as the National Preparedness Goal (NPG). The NPG is supported by five missions, and these five missions are supported by 32 core capabilities. One of the core capabilities is Public Information and Warning. This core capability is so important and spans all five missions. \". . . Public information is a vital function in disaster operations that contributes greatly to saving lives and protecting property.\" Public information officers (PIOs) are responsible for collecting, analyzing, verifying, and communicating risk, crisis, and recovery information to a wide variety of people across the \"whole community.\" This needs analysis conducted as a component of this paper demonstrated a need for a strategic, coordinated, and unified approach to training PIOs in the NPG. A review of employee training literature, along with the conclusions from the needs analysis and the central role the NPG plays in FEMA doctrine, revealed the value of integrating the NPG into PIO training. The purpose of this paper was to determine to what extent the NPG identifies training procedures to empower PIOs to fulfill their communication responsibilities within the NPG and to determine if current PIO training is preparing PIOs to support their NPG responsibilities. Content analysis methodology was used to determine to what extent training was described within the NPG. Cross-tabulation (Crosstab) methodology was utilized to determine coincidence between existing PIO training course learning objectives (CLOs) and the NPG. This paper may serve as a framework for aligning PIO training with the NPG. Furthermore, once completed, this paper may serve as tool to evaluate PIO training, communication planning, and post-incident after-action reports. Content analysis of the NPG revealed no description of training recommendations or training regimen for PIOs and/or emergency managers to fulfill their NPG responsibilities. Crosstab methodological data analysis revealed a 53 percent coincidence between the NPG and the PIO CLOs. The NPG is FEMA's standard for national emergency preparedness. Communication, and thus PIOs, plays a significant part in fulfilling this standard. The more PIOs can be trained in achieving the NPG communication mission, the more resilient the whole community will be when there are crises.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":"275-286"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43279609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Emergency management (EM) requires an appropriate understanding of its situational context in real time. This involves constant communication between emergency operations and administration, so that informed, coordinated decisions can be made in a constantly changing environment using the most critical and updated information. Challenges in EM include adapting to rapidly changing technologies, adoption, and communication. The goal of this needs assessment is to examine how the effective collection and communication of information has been affected by the technology developed to support it, to identify critical disconnects between emergency management professionals and information technology and telecommunications (ITT) professionals, and to identify opportunities for improved application and user interface development. The methods for this qualitative analysis enumerate and categorize some of the communication challenges faced by the EM community as identified by interviews conducted with subject matter experts using the strengths, weaknesses, opportunities, and threats technique. This study finds that the absence of ITT professionals with experience in emergency response and, conversely, the absence of EM professionals working in EM application development create a "cycle of disparity," where the key findings of this study both arise from one central input and feed into to each of the other key findings in a continuous cycle, reinforcing what threats and weaknesses already exist.
{"title":"The cycle of disparity: A gap analysis of emergency management and information technology.","authors":"Maddalena Romano, Jochen Albrecht","doi":"10.5055/jem.0765","DOIUrl":"10.5055/jem.0765","url":null,"abstract":"<p><p>Emergency management (EM) requires an appropriate understanding of its situational context in real time. This involves constant communication between emergency operations and administration, so that informed, coordinated decisions can be made in a constantly changing environment using the most critical and updated information. Challenges in EM include adapting to rapidly changing technologies, adoption, and communication. The goal of this needs assessment is to examine how the effective collection and communication of information has been affected by the technology developed to support it, to identify critical disconnects between emergency management professionals and information technology and telecommunications (ITT) professionals, and to identify opportunities for improved application and user interface development. The methods for this qualitative analysis enumerate and categorize some of the communication challenges faced by the EM community as identified by interviews conducted with subject matter experts using the strengths, weaknesses, opportunities, and threats technique. This study finds that the absence of ITT professionals with experience in emergency response and, conversely, the absence of EM professionals working in EM application development create a \"cycle of disparity,\" where the key findings of this study both arise from one central input and feed into to each of the other key findings in a continuous cycle, reinforcing what threats and weaknesses already exist.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":"301-309"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48445085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study compares the effect of two different types of incidents on the number of citizen-generated 9-1-1 dispatch center calls and if changes in the call numbers represent a measurable break in the expected rhythm of 9-1-1 calls. Using time series analysis, changes in the normal rhythm of calls for service (CFS) demonstrate that CFS is a good indicator of a disaster event. CFS data may potentially illustrate one aspect of measuring the degree of disaster for an event. This study establishes the value of applying time series analysis to secondary data within the framework of social routine to determine the magnitude disaster impact (or jolt) to a system. The same methodology may also be applied to examine the process of reestablishing system routine or rhythms indicating system recovery as defined as restabilization.
{"title":"A jolt to the system: Quantifying disaster impact and return to routine using citizen-generated calls for service.","authors":"Caroline S Hackerott, David M Neal","doi":"10.5055/jem.0797","DOIUrl":"10.5055/jem.0797","url":null,"abstract":"<p><p>This study compares the effect of two different types of incidents on the number of citizen-generated 9-1-1 dispatch center calls and if changes in the call numbers represent a measurable break in the expected rhythm of 9-1-1 calls. Using time series analysis, changes in the normal rhythm of calls for service (CFS) demonstrate that CFS is a good indicator of a disaster event. CFS data may potentially illustrate one aspect of measuring the degree of disaster for an event. This study establishes the value of applying time series analysis to secondary data within the framework of social routine to determine the magnitude disaster impact (or jolt) to a system. The same methodology may also be applied to examine the process of reestablishing system routine or rhythms indicating system recovery as defined as restabilization.</p>","PeriodicalId":38336,"journal":{"name":"Journal of Emergency Management","volume":" ","pages":"323-332"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45257663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}