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Developing Emotionally Intelligent Work Teams Improves Performance and Organizational Wellbeing: A Literature Review 发展高情商的工作团队可以提高绩效和组织幸福感:一项文献综述
Q2 Social Sciences Pub Date : 2022-08-12 DOI: 10.1080/13614533.2022.2112716
Peter Johnathon Reilly
Abstract This study examines the benefits to leaders, managers, and employees of developing emotionally intelligent work teams to improve library services and project outcomes. These high performing teams form a cohesive identity based solely upon trust. The characteristics of these groups are considered and their contribution to enhancing organizational wellbeing and performance. Potentially any team is capable of learning these skills by adopting a growth mindset approach to their work. Analyses of the impact of an Emotional Culture and its influence on employee’ behavior and attitudes displayed in the work place is also examined. Outcomes are determined by the type of feelings a leader decides to communicate to them nonverbally. Common problems affecting group dynamics were assessed, and emotional intelligence as an effective strategy to resolve team conflict was employed.
摘要本研究考察了培养情商高的工作团队以改善图书馆服务和项目成果对领导者、管理者和员工的好处。这些高绩效团队形成了一种完全基于信任的凝聚力。考虑了这些群体的特点及其对提高组织幸福感和绩效的贡献。任何团队都有可能通过在工作中采用成长心态来学习这些技能。分析了情绪文化的影响及其对员工在工作场所表现出的行为和态度的影响。结果取决于领导者决定以非语言方式与他们沟通的感受类型。评估了影响团队动态的常见问题,并将情商作为解决团队冲突的有效策略。
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引用次数: 3
What Is the True State and Status of Academic Librarianship in the UK? A Response 英国学术图书馆事业的真实状态和地位是什么?一个响应
Q2 Social Sciences Pub Date : 2022-07-03 DOI: 10.1080/13614533.2022.2112484
Ellen Buck
What a couple of years it has been. We (as society) have had to dig deep, emerging from the pandemic perhaps slightly battered and bruised, perhaps looking at the world through a different lens and, perhaps, asking questions about the “what, where, why, and how” of what we have always done, or perhaps done for too long. In May 2021, a new phrase entered our vernacular, the Great Resignation, coined by Professor Anthony Klotz as a way of understanding a mass exodus from employment and, ultimately, the impact of the pandemic on workforces globally (see Stark, 2021 as one of many press articles on the subject). But the pandemic has not just created a mass exodus. It has also created a pace of, dare I say, unprecedented change in education and the what, where, why, and how. Teaching has shifted from campus to online, and we are now trying to unpack what blended looks like in a post-pandemic world. We are looking to hold on to much of the, arguably, good practice that is evolving from the knee jerk reaction of, to use a technical phrase, the “lift and shift” across rather disconnected learning spaces to something more intentionally and inclusively designed. For libraries, the pandemic has created questions which I believe call for a reimagining in just about everything we do—and how we do it. This includes wrangling the unfathomable and certainly untenable price hikes in e-resources (Gray et al., 2021) but also a need to reimagine our spaces and places, and who we are as professional librarians. As a result, with all of this in mind, I have been interested to see editorials from Wales (2021) and Appleton (2022) chewing over the state of academic librarianship and future gazing the post-COVID academic library environment. I have been thinking about this in relation to the university library in my care over the last year. Who are we as a service—and as professionals within it? How is this evolving, and how do we know that (a) we are getting it right and (b) understanding where there are synergies across professions, institutions, and sectors—and clearly reasoned differences? How do we make space for us to be “the expert in the room”? What skills, knowledge, and behaviors does this mean the professional librarians we employ need? Can we future gaze these and get ahead—be proactive rather than reactive? What follows are my own reflections on these very questions—and hopefully, at least in part, one response to Tim’s question on the state and status of academic librarianship in the UK. Maybe I can also create a “public Twitter spat between librarians.”
好多年过去了。我们(作为社会)必须深入挖掘,从大流行中走出来,也许会受到轻微的打击和伤害,也许会通过不同的视角看待世界,也许会对我们一直在做的事情提出“什么、在哪里、为什么、如何”的问题,或者可能做得太久了。2021年5月,安东尼·克鲁兹(Anthony Klotz)教授创造了一个新词“大辞职”(Great辞职),以理解大规模失业,并最终理解疫情对全球劳动力的影响(参见史塔克,2021年,这是关于该主题的众多新闻文章之一)。但大流行不仅造成了大规模外流。我敢说,它还在教育以及教育内容、地点、原因和方式方面创造了前所未有的变化。教学已经从校园转移到在线,我们现在正试图解开大流行后世界的混合是什么样子。我们希望能保留很多,可以说是好的做法,这些做法是从膝跳反应演变而来的,用一个技术术语来说,就是“提升和转移”,跨越相当脱节的学习空间,变成更有意和更包容的设计。对于图书馆来说,这场大流行带来了一些问题,我认为这些问题要求我们重新思考我们所做的每一件事,以及我们如何做。这包括争论电子资源难以理解的、当然站不住脚的价格上涨(Gray et al., 2021),但也需要重新想象我们的空间和地方,以及我们作为专业图书馆员的身份。因此,考虑到这一切,我一直有兴趣看到威尔士(2021年)和阿普尔顿(2022年)的社论,他们在讨论学术图书馆的状况,并展望后covid学术图书馆环境的未来。在过去的一年里,我一直在思考与我所照顾的大学图书馆有关的问题。作为一项服务,我们是谁?作为专业人士,我们是谁?这是如何演变的,我们如何知道(a)我们做得对,(b)了解跨专业、机构和部门的协同作用,以及明确的差异?我们怎样才能腾出空间让自己成为“房间里的专家”?这意味着我们雇佣的专业图书馆员需要什么样的技能、知识和行为?我们能否在未来正视这些问题并取得进步——主动而不是被动?以下是我自己对这些问题的思考,希望至少是对蒂姆关于英国学术图书馆的现状和地位的部分回答。也许我还可以创建一个“图书管理员之间的公共推特口水战”。
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引用次数: 0
A Database by Any Other Name: Instructor Language Preferences for Library Resources 任何其他名称的数据库:图书馆资源的讲师语言偏好
Q2 Social Sciences Pub Date : 2022-07-01 DOI: 10.1080/13614533.2022.2095290
Brittany O'Neill, A. LeBlanc
Abstract This study explored the language preferences of instructors at Louisiana State University for library resources and whether library terminology influenced those choices. Participants were presented with both screen captures and definitions of electronic library resources and were asked to identify them in their own words. Faculty did not use library terminology consistently and performed better when presented with a definition than with a screen capture. No correlation was found between rank, teaching experience, college, or attendance in library instruction and preference for library terminology. A statistically significant relationship existed between frequent use of library resources and preference for library terminology. Confusion about this terminology could create difficulties for faculty in conducting their own research and may confuse their students when they hear conflicting language from their instructors and librarians. Librarians should use clear language, provide context on websites, and provide instruction on these resources specifically catered to instructors.
摘要本研究探讨了路易斯安那州立大学教师对图书馆资源的语言偏好,以及图书馆术语是否影响了他们的选择。向参与者展示了屏幕截图和电子图书馆资源的定义,并要求他们用自己的话来识别它们。教师没有一致地使用图书馆术语,并且在提供定义时比提供屏幕截图时表现更好。职级、教学经验、大学或出席图书馆教学与图书馆术语偏好无相关性。频繁使用图书馆资源与图书馆术语偏好之间存在统计学上显著的关系。对这个术语的混淆可能会给教师进行自己的研究带来困难,当他们从教师和图书管理员那里听到相互矛盾的语言时,也可能会让学生感到困惑。图书馆员应该使用清晰的语言,在网站上提供上下文,并提供专门针对教师的这些资源的指导。
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引用次数: 0
Implementing a Hybrid Internship during the COVID-19 Pandemic 在新冠肺炎大流行期间实施混合实习
Q2 Social Sciences Pub Date : 2022-06-28 DOI: 10.1080/13614533.2022.2082989
Kaci Wilson, A. Hawk, Marty Miller
Abstract The impact of the COVID-19 pandemic on academic institutions led to rapid shifts from person-to-person services to fully online services in the spring of 2020. These shifts presented unique challenges for graduate practicums and internships—experiences that bolster students’ job-preparedness before graduation. An internship at the Louisiana State University (LSU) Libraries in the United States, originally structured as face-to-face and hands-on, shifted to a hybrid experience in which a graduate student worked with two librarians through a combination of in-person and virtual meetings. The librarians aimed to implement a hybrid internship that provided as authentic and informative an experience for the intern as an in-person internship. This article discusses the planning and implementation of the hybrid internship. It highlights benefits to the intern, including the adaptability of the hybrid program, learning in multiple formats, and opportunities for networking, and the challenges of altering the original plan for the internship.
摘要新冠肺炎疫情对学术机构的影响导致2020年春季从个人服务迅速转变为完全在线服务。这些转变给研究生实习和实习带来了独特的挑战,这些经历有助于学生在毕业前做好工作准备。在美国路易斯安那州立大学(LSU)图书馆的一次实习,最初是面对面和动手的,后来转变为一种混合体验,一名研究生通过面对面和虚拟会议的结合与两名图书馆员合作。图书馆员的目标是实施混合实习,为实习生提供与亲自实习一样真实和信息丰富的体验。本文讨论了混合实习的规划和实施。它强调了实习生的好处,包括混合计划的适应性、多种形式的学习、建立联系的机会,以及改变实习原始计划的挑战。
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引用次数: 0
Open Access Overtaking Academic Library Leadership: Staying Ahead of the Organisational Dynamics an Increasingly Open Future May Bring 开放获取超越学术图书馆的领导地位:在日益开放的未来可能带来的组织动态方面保持领先地位
Q2 Social Sciences Pub Date : 2022-04-03 DOI: 10.1080/13614533.2022.2079539
Tim Schlak, A. Macklin
Abstract With the fairly recent introduction of Transformative Agreements as an acquisitions and OA publishing mechanism in the context of US academic libraries, smaller institutions from Carnegie Classification R2 on down are grappling with questions of adaptation, mission response, and value proposition in a shifting environment. As Open Access continues to expand with increasing proliferation of OA content, smaller libraries are searching for answers as flat and declining budgets will eventually coincide with rising OA availability. This editorial reviews these challenges as expressed by a unique Community of Practice the authors assembled and guided through a series of conversations. Leadership-focussed solutions are offered as a way of aligning academic library management with broader trends in Higher Education.
摘要随着变革协议作为美国学术图书馆的一种收购和OA出版机制的引入,从卡内基分类R2开始的小型机构正在努力解决适应、使命响应和价值主张等问题。随着开放获取的不断扩大和OA内容的日益普及,小型图书馆正在寻找答案,因为预算的持平和下降最终将与OA可用性的上升相吻合。这篇社论回顾了作者通过一系列对话召集和指导的一个独特的实践社区所表达的这些挑战。以领导力为中心的解决方案是将学术图书馆管理与高等教育的更广泛趋势相结合的一种方式。
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引用次数: 1
Taking a Lead on Digital Literacy for Students—A Case Study from the Library at the University of Limerick 引领学生数字素养——以利默里克大学图书馆为例
Q2 Social Sciences Pub Date : 2022-02-07 DOI: 10.1080/13614533.2022.2039243
M. Breen, Jesse Waters, Louise O’Shea
Abstract This study will provide some inspiration and practical insights to academic libraries and educators within tertiary education who wish to experiment with digital upskilling programmes in their institutions. 2,661 students registered for extra-curricular digital skills workshops over a three-week period in the spring of the 2021 academic year, at a time when Covid19 meant that students were already spending a lot of time learning online. Focus groups conducted with workshop attendees revealed their motivation and some of the benefits that accrued to them from participating in the digital skills workshops. This study provides a blueprint for academic libraries who wish to develop or collaborate on digital skills programmes and reflects on how a refresh of library workshops to emphasize digital literacy skills can not only meet the contemporary learning needs of their students but also boost the attendance at other, more traditional library workshops. This study will outline how a collaboration on digital skills provision can benefit both libraries and students describe how topics were selected for the digital skills workshops discuss how the workshops were delivered and how this method of receiving digital skills instruction was perceived by students report on attendance rates and how traditional library workshops experienced a ‘boost’ when offered as part of a digital skills series address limitations of the study and make recommendations for further research.
摘要本研究将为希望在其机构中试验数字技能提升计划的学术图书馆和高等教育教育工作者提供一些启发和实践见解。2021学年春季,2661名学生注册参加了为期三周的课外数字技能研讨会,而此时新冠肺炎意味着学生们已经花了大量时间在网上学习。与研讨会参与者进行的焦点小组揭示了他们的动机以及参加数字技能研讨会给他们带来的一些好处。这项研究为希望开发或合作数字技能计划的学术图书馆提供了一个蓝图,并反思了如何更新图书馆研讨会以强调数字识字技能,不仅可以满足学生的当代学习需求,还可以提高其他更传统的图书馆研讨会的出席率。这项研究将概述在数字技能提供方面的合作如何使图书馆和学生都受益。描述数字技能研讨会的主题是如何选择的,讨论研讨会是如何举办的,学生如何看待这种接受数字技能教学的方法。报告出勤率,以及传统图书馆研讨会如何经历“提升”当作为数字技能系列的一部分提供时,解决了研究的局限性,并提出了进一步研究的建议。
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引用次数: 1
Factors Shaping Future Use and Design of Academic Library Space 影响高校图书馆空间未来使用与设计的因素
Q2 Social Sciences Pub Date : 2022-02-07 DOI: 10.1080/13614533.2022.2039244
Andrew M. Cox
Abstract COVID is having immediate and long-term impacts on the use of libraries. But these changes will probably not alter the importance of the academic library as a space. In the decade pre COVID libraries saw a growing number of visits, despite the increasing availability of material digitally. The first part of the article offers an analysis of the factors driving this growth, such as changing pedagogies, diversification in the student body, new technologies plus tighter estates management. Barriers to change such as academic staff readiness, cost, and slow decision making are also presented. Then, the main body of the article discusses emerging factors which are likely to further shape the use of library space, namely: concerns with student well-being; sustainability; equality, diversity and inclusion, and colonization; increasing co-design with students; and new technologies. A final model captures the inter-related factors shaping use and design of library space post COVID.
COVID正在对图书馆的使用产生直接和长期的影响。但这些变化可能不会改变大学图书馆作为一个空间的重要性。在COVID - 19之前的十年里,图书馆的访问量不断增加,尽管数字材料的可用性越来越高。文章的第一部分分析了推动这一增长的因素,如教学方法的改变、学生群体的多样化、新技术以及更严格的物业管理。改变的障碍,如学术人员的准备,成本和缓慢的决策也提出。然后,文章的主体部分讨论了可能进一步影响图书馆空间使用的新因素,即:对学生福祉的关注;可持续性;平等、多样性和包容性以及殖民化;增加与学生的共同设计;还有新技术。最后一个模型捕捉了影响COVID后图书馆空间使用和设计的相互关联的因素。
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引用次数: 4
Academic Librarians and Their Role in Disseminating Accurate Knowledge and Information about the Gray Zone in Predatory Publishing 学术图书馆员及其在传播掠夺性出版灰色地带的准确知识和信息中的作用
Q2 Social Sciences Pub Date : 2022-02-07 DOI: 10.1080/13614533.2022.2039242
J. A. Teixeira da Silva
Abstract “Predatory” publishing is a non-binary academic phenomenon, but personal and professional biases may influence the criteria used to create associated blacklists and whitelists. Academic librarians, as scholarly communicators, play an essential role in transmitting accurate information about “predatory” publishing to students, staff, funders, university management and the public. In this paper, lessons are drawn from the published literature to offer advice to academic librarians about the grey zone in predatory publishing to avoid select misinformation pitfalls. Academic librarians need to recognise the flaws and weaknesses of blacklists and of the criteria used to establish them. By offering accurate insight and advice, academic librarians can establish an effective online warning system to users about “predatory” publishing, allowing them to be more effective scholarly communicators, and not vessels of miscommunication. Academic librarians are essential in aiding the academic community to find solutions to this threat to the literature’s integrity.
摘要“掠夺性”出版是一种非二元学术现象,但个人和职业偏见可能会影响创建相关黑名单和白名单的标准。学术图书馆员作为学术传播者,在向学生、工作人员、资助者、大学管理层和公众传递有关“掠夺性”出版的准确信息方面发挥着至关重要的作用。本文从已发表的文献中吸取教训,就掠夺性出版中的灰色地带向学术图书馆员提供建议,以避免选择错误信息陷阱。学术图书馆员需要认识到黑名单的缺陷和弱点,以及建立黑名单的标准。通过提供准确的见解和建议,学术图书馆员可以向用户建立一个有效的关于“掠夺性”出版的在线警告系统,让他们成为更有效的学术传播者,而不是沟通错误的容器。学术图书馆员在帮助学术界找到解决文献完整性威胁的方法方面至关重要。
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引用次数: 6
Trendspotting - Looking to the Future in a Post-Pandemic Academic Library Environment 趋势发现-在疫情后的高校图书馆环境中展望未来
Q2 Social Sciences Pub Date : 2022-01-02 DOI: 10.1080/13614533.2022.2058174
L. Appleton
In March 2020, the Covid-19 global pandemic meant that libraries had to respond and react quickly in order to adapt services as best they could. It is generally accepted that academic libraries, for the most part, were able to do this very effectively due to having already positioned themselves within a fully functioning digital environment (Appleton, 2021; Bullington et al., 2021; Falt & Das, 2020). Not wishing to speak too soon, but at my university campus, it feels as if we are starting to return to some sort of normality with Covid-19 restrictions being gradually lifted in the United Kingdom and indeed in other parts of the world. This has allowed me to start thinking about what this now means for the future of academic libraries. There has been plenty written about the post pandemic higher education environment and the ‘new-normal’ for academic libraries, and how some of the changes forced upon academic libraries during the pandemic (e.g., digital-first policies, online teaching, hybrid information environments, etc.) may actually be beneficial in the longer term, as well as being responses to the global Covid-19 outbreak (Appleton, 2020; Blake, 2020; Carlson, 2021; Cox, 2020). The 2021 special issue of New Review of Academic Librarianship focused on the acceleration of the digital shift in academic libraries, as a significant outcome from some of the changes that academic libraries had to make. Examples from that particular issue include case studies on the impact of the digital shift on library learning and instruction (Avon, Houston, Nunes, & Perkins, 2021), on digital content acquisition (Brine & Knight, 2021) and on student engagement (Matizirofa, Soyizwapi, Siwela, & Khosie, 2021). It is likely that some of the experiences we are having now will shape how academic libraries continue to develop in a post-pandemic world, and it would be interesting to see whether there are common trends emerging across geographic boundaries, as we move into a new era for academic libraries. Certainly, before the pandemic, academic libraries and their professional associations used environmental scanning techniques in order to spot trends across the sector, which in turn helped to inform strategy and development at local, national and international levels. The last set of top ten trends identified by the Association of College and Research Libraries Research Planning and Review Committee was published early in 2020, just before any Covid restrictions and library closures were enforced (ACRL, 2020). The ACRL top ten trends tend to be used as a barometer for many academic libraries with regard to highlighting the big issues of the day which need to be strategically addressed. SCONUL, in the United Kingdom also periodically commissions research into national academic library issues ( for example: Baker & Allden, 2017; Pinfield, Cox, & Rutter, 2017) in order to highlight trends and to aid strategic development. The latest example from SCONUL is a report publi
2020年3月,新冠肺炎全球大流行意味着图书馆必须迅速做出反应,以尽可能调整服务。人们普遍认为,学术图书馆在很大程度上能够非常有效地做到这一点,是因为它们已经将自己定位在一个功能齐全的数字环境中(Appleton,2021;Bullington等人,2021;Falt和Das,2020)。我不想过早发言,但在我的大学校园里,随着新冠肺炎限制在英国乃至世界其他地区逐渐解除,我们似乎开始恢复某种正常。这让我开始思考这对学术图书馆的未来意味着什么。关于疫情后的高等教育环境和学术图书馆的“新常态”,以及疫情期间迫使学术图书馆做出的一些改变(例如,数字优先政策、在线教学、混合信息环境等)在长期内实际上可能是有益的,已经有很多文章,以及应对全球新冠肺炎疫情(阿普尔顿,2020;布莱克,2020;卡尔森,2021;考克斯,2020)。《学术图书馆学新评论》2021年特刊聚焦于学术图书馆数字化转型的加速,这是学术图书馆必须做出的一些改变的重要成果。该特定问题的例子包括数字转型对图书馆学习和教学影响的案例研究(Avon,Houston,Nunes,&Perkins,2021)、数字内容获取(Brine&Knight,2021)和学生参与度(Matizirofa,Soyizwapi,Siwela,&Khosie,2021)。我们现在的一些经验很可能会影响学术图书馆在疫情后的世界中如何继续发展,随着我们进入学术图书馆的新时代,看看是否存在跨越地理界限的共同趋势会很有趣。当然,在疫情之前,学术图书馆及其专业协会使用环境扫描技术来发现整个行业的趋势,这反过来又有助于为地方、国家和国际层面的战略和发展提供信息。学院和研究图书馆协会研究规划和审查委员会确定的最后一组十大趋势于2020年初发布,就在任何新冠肺炎限制和图书馆关闭实施之前(ACRL,2020)。ACRL十大趋势往往被用作许多学术图书馆的晴雨表,以突出当今需要战略性解决的重大问题。英国SCONUL还定期委托对国家学术图书馆问题进行研究(例如:Baker和Allden,2017;Pinfield、Cox和Rutter,2017),以突出趋势并帮助战略发展。SCONUL的最新例子是2021年发布的一份关于学术图书馆物理使用趋势的报告,虽然该报告是作为其“封锁后的图书馆”工作的一部分发布的,但该研究主要在疫情之前进行(Cox&BensonMarshall,2021)。
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引用次数: 6
Faculty Perceptions of an OER Stipend Program 教师对OER津贴计划的看法
Q2 Social Sciences Pub Date : 2021-11-03 DOI: 10.1080/13614533.2021.2000452
Christopher V. Hollister, Joseph D. Patton
Abstract This study recounts the experimental implementation of a stipend program to incentivize and reward instructor use of open educational resources (OERs). The authors leveraged a statewide initiative to develop an award system based on specific criteria, and 24 instructors qualified. The authors surveyed awardees to explore their perceptions of using OERs and the utility of incentivizing that practice. All survey participants reported that the use of OERs had a highly or moderately positive impact on student learning and engagement. The majority of participants indicated curricular needs and textbook costs as the primary motivations for originally creating or adopting OERs; only one-third qualified the stipend program as either highly or moderately incentivizing. Participants also reported how they used their stipends, the challenges to OER adoption, and their recommendations for how to incentivize the practice. The authors discuss the implications for OER stipend programs generally, and they propose future research directions.
摘要本研究叙述了一项津贴计划的实验实施,以激励和奖励教师使用开放教育资源。作者利用一项全州范围的倡议,开发了一个基于特定标准的奖励系统,24名教师获得了资格。作者调查了获奖者,探讨他们对使用OERs的看法以及激励这种做法的效用。所有调查参与者都报告说,使用OERs对学生的学习和参与有高度或中度的积极影响。大多数参与者表示最初创建或采用开放式教育课程的主要动机是课程需求和教科书成本;只有三分之一的人认为津贴计划具有高度或适度的激励作用。参与者还报告了他们如何使用他们的津贴,OER采用的挑战,以及他们对如何激励实践的建议。作者从总体上讨论了OER津贴计划的影响,并提出了未来的研究方向。
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引用次数: 1
期刊
New Review of Academic Librarianship
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