Pub Date : 2020-02-07DOI: 10.1504/ijkms.2020.10026754
Chunke Su
The goal of this research is to apply and extend transactive memory systems (TMS) theory to investigate the individual and social network factors that influence organisational members' knowledge hoarding on the digital knowledge repository. Specifically, this study examines how key mechanisms in the organisational TMS development, including personal expertise, accuracy in expertise recognition, social network centralities and individual perceptions of other members' knowledge hoarding behaviours, could promote or demote knowledge hoarding on the digital knowledge repository. Survey data were collected from 110 employees working in nine consulting teams. Results showed that team members' knowledge hoarding on the digital knowledge repository was negatively influenced by one's expertise level, but positively influenced by one's betweenness centrality in the social network and one's perception of other team members' knowledge hoarding on the digital knowledge repository. This research offers theoretical and pragmatic implications for effective utilisation of digital knowledge repositories in organisational settings.
{"title":"Give or keep A transactive memory approach to understanding knowledge hoarding on the organisational digital knowledge repository","authors":"Chunke Su","doi":"10.1504/ijkms.2020.10026754","DOIUrl":"https://doi.org/10.1504/ijkms.2020.10026754","url":null,"abstract":"The goal of this research is to apply and extend transactive memory systems (TMS) theory to investigate the individual and social network factors that influence organisational members' knowledge hoarding on the digital knowledge repository. Specifically, this study examines how key mechanisms in the organisational TMS development, including personal expertise, accuracy in expertise recognition, social network centralities and individual perceptions of other members' knowledge hoarding behaviours, could promote or demote knowledge hoarding on the digital knowledge repository. Survey data were collected from 110 employees working in nine consulting teams. Results showed that team members' knowledge hoarding on the digital knowledge repository was negatively influenced by one's expertise level, but positively influenced by one's betweenness centrality in the social network and one's perception of other team members' knowledge hoarding on the digital knowledge repository. This research offers theoretical and pragmatic implications for effective utilisation of digital knowledge repositories in organisational settings.","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43020582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijkms.2020.10031579
Zhenyu Zhang, Fang-Chi Huang
Nonaka's SECI model provides a clear demonstration of the continual cycle of knowledge creation and conversion within an organisation. However, the knowledge flows and exchanges across the organisational boundary have not been systematically taken into account. In order to address this limitation, this paper develops a revised knowledge creation model that includes such extensions as the acquisition of explicit knowledge through purchasing or collaborative arrangements (knowledge inflows); acquisition of tacit knowledge through interaction between the organisation and its stakeholders and learning-by-hiring (knowledge inflows); deliberate knowledge leakages through selling, licensing-out or spinning-off unused technologies and by-products (knowledge outflows); and unintended knowledge spillovers due to the mobility of skilled workers (knowledge outflows). This extended knowledge creation and conversion model aims to provide today's managers with a clearer picture of opportunities for knowledge creation and sharing within and across organisations based on inter-organisational knowledge flows and open innovation principles.
{"title":"An extended SECI model to incorporate inter-organisational knowledge flows and open innovation","authors":"Zhenyu Zhang, Fang-Chi Huang","doi":"10.1504/ijkms.2020.10031579","DOIUrl":"https://doi.org/10.1504/ijkms.2020.10031579","url":null,"abstract":"Nonaka's SECI model provides a clear demonstration of the continual cycle of knowledge creation and conversion within an organisation. However, the knowledge flows and exchanges across the organisational boundary have not been systematically taken into account. In order to address this limitation, this paper develops a revised knowledge creation model that includes such extensions as the acquisition of explicit knowledge through purchasing or collaborative arrangements (knowledge inflows); acquisition of tacit knowledge through interaction between the organisation and its stakeholders and learning-by-hiring (knowledge inflows); deliberate knowledge leakages through selling, licensing-out or spinning-off unused technologies and by-products (knowledge outflows); and unintended knowledge spillovers due to the mobility of skilled workers (knowledge outflows). This extended knowledge creation and conversion model aims to provide today's managers with a clearer picture of opportunities for knowledge creation and sharing within and across organisations based on inter-organisational knowledge flows and open innovation principles.","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67236919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijkms.2020.10031577
C. Sowmya, Devi Soumyaja
{"title":"Knowledge management and innovation performance in knowledge intensive organisations - the role of HR practices","authors":"C. Sowmya, Devi Soumyaja","doi":"10.1504/ijkms.2020.10031577","DOIUrl":"https://doi.org/10.1504/ijkms.2020.10031577","url":null,"abstract":"","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67236820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijkms.2020.10031575
Ali Zahrawi, I. Shehabat, Yousra Harb
{"title":"The impact of knowledge management on human capital in higher education: perception from a developing country","authors":"Ali Zahrawi, I. Shehabat, Yousra Harb","doi":"10.1504/ijkms.2020.10031575","DOIUrl":"https://doi.org/10.1504/ijkms.2020.10031575","url":null,"abstract":"","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67236697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijkms.2020.10031576
Roberto Aragã, C. Guizzo, P. Figueiredo
{"title":"Impacts of an e-learning system on the occurrence of work accidents in a chemical industry company","authors":"Roberto Aragã, C. Guizzo, P. Figueiredo","doi":"10.1504/ijkms.2020.10031576","DOIUrl":"https://doi.org/10.1504/ijkms.2020.10031576","url":null,"abstract":"","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67236805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijkms.2020.10031285
Shailendra Singh, S. Bhattacharya, V. Saddikuti
{"title":"An application of AHP and fuzzy AHP with sensitivity analysis for selecting the right process to impart knowledge","authors":"Shailendra Singh, S. Bhattacharya, V. Saddikuti","doi":"10.1504/ijkms.2020.10031285","DOIUrl":"https://doi.org/10.1504/ijkms.2020.10031285","url":null,"abstract":"","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67236652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijkms.2020.10031578
N. Sushil, S. Bishwas
{"title":"Environmental uncertainty, leadership and organisation culture as predictors of strategic knowledge management and flexibility","authors":"N. Sushil, S. Bishwas","doi":"10.1504/ijkms.2020.10031578","DOIUrl":"https://doi.org/10.1504/ijkms.2020.10031578","url":null,"abstract":"","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67236904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/IJKMS.2018.10017945
Minrata Supanitchaisiri, Onjaree Natakuatoong, S. Sinthupinyo
This research aimed to examine the obstacles of classical practices for extracting tacit knowledge, and to propose a new method of self-extracting tacit knowledge in organisations. This study opted for an exploratory study using the mixed methods research covering both qualitative and quantitative studies. The focus group interview was used to obtain qualitative information from 24 executives and experts in knowledge management, in five organisations. ATLAS.ti was used to analyse focus group data. The quantitative data was gained from a survey of 26 executives and KM experts who participated in the KM seminar. The result from the analysis was then used to develop a model of tacit knowledge extraction. The key finding is that major challenges of extracting tacit knowledge are lack of certainty of corporate policy, lack of motivation, lack of continuity in knowledge management activities, lack of a support system for the learning environment, lack of participation, non-supportive culture and behaviour, lack of preparation for interviewing, discontinuity in interviews during extraction of tacit knowledge, misinterpreted questioning, and inexperienced interviewers has a lack of experience. Web-based applications were the key source for the questions, which were comprised of both primary and secondary questions.
{"title":"The innovative model for extracting tacit knowledge in organisations","authors":"Minrata Supanitchaisiri, Onjaree Natakuatoong, S. Sinthupinyo","doi":"10.1504/IJKMS.2018.10017945","DOIUrl":"https://doi.org/10.1504/IJKMS.2018.10017945","url":null,"abstract":"This research aimed to examine the obstacles of classical practices for extracting tacit knowledge, and to propose a new method of self-extracting tacit knowledge in organisations. This study opted for an exploratory study using the mixed methods research covering both qualitative and quantitative studies. The focus group interview was used to obtain qualitative information from 24 executives and experts in knowledge management, in five organisations. ATLAS.ti was used to analyse focus group data. The quantitative data was gained from a survey of 26 executives and KM experts who participated in the KM seminar. The result from the analysis was then used to develop a model of tacit knowledge extraction. The key finding is that major challenges of extracting tacit knowledge are lack of certainty of corporate policy, lack of motivation, lack of continuity in knowledge management activities, lack of a support system for the learning environment, lack of participation, non-supportive culture and behaviour, lack of preparation for interviewing, discontinuity in interviews during extraction of tacit knowledge, misinterpreted questioning, and inexperienced interviewers has a lack of experience. Web-based applications were the key source for the questions, which were comprised of both primary and secondary questions.","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67236934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-28DOI: 10.1504/ijkms.2019.10024996
A. Kaba, C. K. Ramaiah
The purpose of this paper is to investigate the use of ICT tools for knowledge sharing among faculty members. It also identifies the ICT tools used mostly for knowledge sharing by the participants. Data were collected through an online survey questionnaire instrument. A total of 300 faculty members from 26 academic institutions participated in the study. The study found that e-mail is the most ICT tools used by respondents for knowledge sharing. Meanwhile, male faculty members are found using ICT tools for knowledge sharing than female faculty members. Similarly, 46-55 age group, PhD degree holders, assistant professors, IT faculty members, and faculty members with more than 11 years experiences in teaching and research lead the use of knowledge sharing tools as compared to the other groups. The study revealed significant differences among faculty members in relation to age, qualifications, and specialisations.
{"title":"Investigating the use of ICT tools for knowledge sharing among faculty members in UAE","authors":"A. Kaba, C. K. Ramaiah","doi":"10.1504/ijkms.2019.10024996","DOIUrl":"https://doi.org/10.1504/ijkms.2019.10024996","url":null,"abstract":"The purpose of this paper is to investigate the use of ICT tools for knowledge sharing among faculty members. It also identifies the ICT tools used mostly for knowledge sharing by the participants. Data were collected through an online survey questionnaire instrument. A total of 300 faculty members from 26 academic institutions participated in the study. The study found that e-mail is the most ICT tools used by respondents for knowledge sharing. Meanwhile, male faculty members are found using ICT tools for knowledge sharing than female faculty members. Similarly, 46-55 age group, PhD degree holders, assistant professors, IT faculty members, and faculty members with more than 11 years experiences in teaching and research lead the use of knowledge sharing tools as compared to the other groups. The study revealed significant differences among faculty members in relation to age, qualifications, and specialisations.","PeriodicalId":39285,"journal":{"name":"International Journal of Knowledge Management Studies","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2019-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46809970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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