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What is the Role of T.E.A Concept Between Positive Recommendation and Behavioural Intention to Purchase in Social Media? 在社交媒体中,T.E.A概念在积极推荐与行为购买意愿之间的作用是什么?
Pub Date : 2022-10-31 DOI: 10.21002/seam.v16i2.1101
Phyo Min Tun
Research Aims: This study explores the antecedents of customers’ behavioural intention to purchase on the social media platform. In addition, the T.E.A concept, the group of consequences of positive recommendation (PR), is developed by amalgamating trust (T), easiness (E), and amusement (A). Design/Methodology/Approach: The data was collected from 260 random social media users from Myanmar. Both exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were employed to examine the observed variables, and structural equation modelling (SEM) techniques were used to estimate the hypotheses in AMOS software. Research Findings: The results disclose that the T.E.A concept is fully mediating between positive recommendation and customers’ purchase intention. Theoretical Contribution/Originality: This study gives clear direction for future research studies, notably, in the online shopping context by providing the T.E.A concept. Managerial Implication in the South East Asian Context: The retailers on social media develop effective marketing strategies based on T.E.A concept to attract more customers, especially from South East Asian countries. Research Limitations & Implications: The vivid limitation of this study is focusing on only the positive recommendation as an antecedent of the T.E.A concept and the findings of this study implicate both theoretically and practically the future research studies about customers’ behaviour in the online shopping context.
研究目的:本研究探讨顾客在社交媒体平台上购买行为意愿的前因。此外,T.E.A概念,即积极推荐(PR)的结果组,是通过合并信任(T),轻松(E)和娱乐(A)而发展起来的。设计/方法/方法:数据随机收集来自缅甸的260名社交媒体用户。采用探索性因子分析(EFA)和验证性因子分析(CFA)对观察到的变量进行检验,并使用结构方程建模(SEM)技术在AMOS软件中估计假设。研究发现:研究结果显示,在积极推荐与顾客购买意愿之间,T.E.A概念具有完全中介作用。理论贡献/独创性:本研究为未来的研究提供了明确的方向,特别是在网上购物的背景下,提供了T.E.A的概念。东南亚语境下的管理启示:社交媒体上的零售商基于T.E.A概念制定了有效的营销策略,以吸引更多的顾客,尤其是来自东南亚国家的顾客。研究局限与启示:本研究的明显局限是只关注积极推荐作为T.E.A概念的先决条件,本研究的发现在理论和实践上都暗示了未来关于网上购物背景下顾客行为的研究。
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引用次数: 0
Impact of Employer Value Proposition and Social Media Use on the Intention to Apply for a Job in the IT Industry of Vietnam 雇主价值主张和社交媒体使用对越南IT行业求职意向的影响
Pub Date : 2022-10-31 DOI: 10.21002/seam.v16i2.1092
Research Aims: Human resources are critical for success in the digital economy. However, IT human resources are predicted to be scarce and attracting IT talent is difficult for many enterprises. Currently, employer branding and social media advertising are possible solutions to these problems. This research aims to evaluate the influence of EVP and social media use on the intention to apply for an IT job. Design/Methodology/Approach: The quantitative research method is used to verify the research model. The sample includes 240 valid respondents from HCMC, Vietnam. The research model includes six independent variables (5 values of EVP and social media use) affecting the intention to apply for a job through organisational reputation. Some analysis methods used include Descriptive Statistics, Cronbach’s Alpha, EFA, Multiple Regression, and Bootstrap Analysis. Research Findings: The results show that 4/5 of the values (except management value) and social media use have positive impacts on reputation and, in turn, on the intention to apply for a job. Theoretical Contribution/Originality: This research clarifies the role of employer branding and social media use in attracting talent to the Vietnamese IT industry. The mediating role of organisational reputation is also confirmed using the bootstrapping method. Managerial Implication in the South East Asian Context: Based on the results, some recommendations have been made to improve the attractiveness of the IT industry in Vietnam and the ASEAN context. Research Limitations & Implications: Limitations of the study include the small sample size and lack of other aspects of employer branding. So, increasing the sample size and adding some other factors could be implications for future research directions.
研究目的:人力资源是数字经济成功的关键。然而,预计IT人力资源稀缺,吸引IT人才对许多企业来说是困难的。目前,雇主品牌和社交媒体广告是解决这些问题的可能方法。本研究旨在评估EVP和社交媒体使用对应聘IT工作意向的影响。设计/方法论/方法:采用定量研究方法对研究模型进行验证。样本包括来自越南胡志明市的240名有效受访者。研究模型包括6个自变量(5个EVP值和社交媒体使用),通过组织声誉影响求职意向。使用的一些分析方法包括描述性统计,Cronbach 's Alpha, EFA,多元回归和Bootstrap分析。研究发现:结果显示,4/5的价值观(管理价值观除外)和社交媒体使用对声誉有积极影响,进而对求职意向有积极影响。理论贡献/独创性:本研究阐明了雇主品牌和社交媒体使用在越南IT行业吸引人才方面的作用。运用自举法也证实了组织声誉的中介作用。东南亚背景下的管理启示:基于结果,提出了一些建议,以提高越南和东盟背景下IT行业的吸引力。研究局限性和启示:研究的局限性包括样本量小,缺乏雇主品牌的其他方面。因此,增加样本量并加入一些其他因素可能对未来的研究方向产生影响。
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引用次数: 1
Drivers and Outcome of Motivation to Improve Work Through Learning: Evident from South East Asia 通过学习改善工作的动机的驱动因素和结果:来自东南亚的证据
Pub Date : 2022-04-30 DOI: 10.21002/seam.v16i1.1086
N. Ithnin, Md Daud Ismail, Azman Ismail
Research Aims: This study aims to examine the influence of social support on training transfer and investigate the mediating effect motivation to improve work through learning has on this relationship. Design/Methodology/Approach: This study used a quantitative design, utilising a cross-sectional survey via self-administered questionnaires, with experienced firefighters as respondents. Out of the 500 questionnaires received, 395 were valid responses and were further analysed using statistical analyses, such as confirmatory factor analysis and structural equation modelling. Research Findings: While peer support is a strong driver of training transfer, supervisor support has no significant influence on training transfer. Also, motivation to improve work through learning mediates the effect of social support on training transfer. Ample support from supervisors and peers to employees at work enhances employees’ motivation to improve work through learning and leads to applying the acquired knowledge, skills and abilities. Theoretical Contribution/Originality: This study provides evidence that human resource administrators should enhance the social support provided to employees to ensure that the new knowledge, skills and abilities acquired via training programmes are utilised on the job. Managerial Implications in the South East Asian Context: Social support is critical in public or private organisations. Adequate support to employees is needed to enable employees to benefit from the newly acquired knowledge, skills and attitudes gained through training. However, social support alone is insufficient without considering employees’ motivation to improve performance. Employees’ motivation to improve work through learning must be emphasised when promoting positive training transfer in organisations. Research Limitation & Implications: The cross-sectional approach and single informant limit the generalisability of the findings. Since the present study sample was drawn from one country and a single organisation, future studies could replicate the research in other countries and various organisation types to enrich the findings. Keywords: social support, supervisor support, motivation to improve work through learning, training transfer
研究目的:本研究旨在探讨社会支持对培训迁移的影响,并探讨学习改善工作动机在这一关系中的中介作用。设计/方法/方法:本研究采用定量设计,通过自我管理的问卷进行横断面调查,调查对象为经验丰富的消防员。在收到的500份问卷中,395份是有效回复,并进一步使用统计分析,如验证性因子分析和结构方程模型进行分析。研究发现:同伴支持是培训迁移的重要驱动因素,而主管支持对培训迁移的影响不显著。通过学习改进工作的动机在社会支持对培训迁移的影响中起中介作用。在工作中,上司和同事给予员工充分的支持,可以增强员工通过学习改进工作的动力,并使员工运用所学到的知识、技能和能力。理论贡献/独创性:本研究证明人力资源管理者应加强对员工的社会支持,以确保通过培训计划获得的新知识、技能和能力在工作中得到利用。东南亚背景下的管理启示:社会支持在公共或私人组织中至关重要。需要为员工提供充分的支持,使员工能够从培训中获得的新知识、技能和态度中受益。然而,如果不考虑员工提高绩效的动机,仅靠社会支持是不够的。在组织中促进积极的培训转移时,必须强调员工通过学习改善工作的动机。研究的局限性和启示:横断面方法和单一的信息提供者限制了研究结果的普遍性。由于目前的研究样本来自一个国家和一个组织,未来的研究可以在其他国家和各种组织类型中复制研究,以丰富研究结果。关键词:社会支持,主管支持,学习改进工作动机,培训迁移
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引用次数: 5
Work-Family Enrichment: Does It Help Manage Emotional Exhaustion During The COVID-19 Pandemic? 工作与家庭的丰富:它是否有助于管理COVID-19大流行期间的情绪疲惫?
Pub Date : 2022-04-30 DOI: 10.21002/seam.v16i1.1084
Syayyidah Maftuhatul Jannah, Anniza Citra Prajasari, Noni Setyorini
Research Aims: This study aims to analyse the role of work-family enrichment on emotional labour and the impact of emotional exhaustion during the COVID-19 pandemic. Design/methodology/approach: The type of data collected is primary data that uses an online questionnaire. The sampling method is a purposive sampling technique. The PLS-SEAM is used to analyse the collected data. Research Findings: Work-family enrichment and family-work enrichment had a positive and significant effect on emotional labour (surface acting and deep acting) and on emotional exhaustion. Theoretical Contribution/Originality: The results of this study show the importance of the role of work and family enrichment to employees during this pandemic. That is, work and family support can give positive energy to manage their unstable emotions and reduce or even prevent some people from emotional exhaustion. Managerial Implication in the South East Asian Context: Organisations should concern with friendly-family policies that can fulfil work-family enrichment of employees. Employees will be more loyal to work and be more vigorous and thrive in the workplace, so it can reduce turnover. Research limitation & Implications: This study has not classified the workforce based on the WFH policy. The respondents could not differentiate between those who were WFH and those who were not. There seems to be a possibility that this can also affect work-family enrichment and emotional exhaustion. Keywords: well-being, work-family enrichment, emotional labour, emotional exhaustion
研究目的:本研究旨在分析COVID-19大流行期间工作家庭富集对情绪劳动的作用以及情绪耗竭的影响。设计/方法/方法:收集的数据类型是使用在线问卷调查的原始数据。抽样方法是一种有目的的抽样技术。PLS-SEAM用于分析收集到的数据。研究发现:工作-家庭丰富化和家庭-工作丰富化对情绪劳动(表层行为和深层行为)和情绪耗竭有显著的正向影响。理论贡献/独创性:本研究的结果表明,在这次大流行期间,工作和家庭充实对员工的重要性。也就是说,工作和家庭的支持可以给予正能量来管理他们不稳定的情绪,减少甚至防止一些人情绪衰竭。东南亚背景下的管理启示:组织应该关注友好的家庭政策,可以实现员工的工作家庭充实。员工会对工作更忠诚,在工作场所更有活力,更茁壮成长,这样可以减少人员流动率。研究限制与启示:本研究并未根据工作场所福利政策对劳动力进行分类。受访者无法区分哪些人是WFH,哪些人不是。这似乎也有可能影响工作与家庭的丰富性和情感耗竭。关键词:幸福感,工作-家庭充实,情绪劳动,情绪耗竭
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引用次数: 0
Strategic Management Accounting Information and Performance: Mediating Effect of Knowledge Management 战略管理会计信息与绩效:知识管理的中介作用
Pub Date : 2022-04-30 DOI: 10.21002/seam.v16i1.1085
Ruhanita Maelah, Bahaaeldin Mohamed, A. Amir
Research Aims: The objective of this study is to examine the relationship ‎between Strategic Management Accounting (SMA) information, Knowledge Management (KM), and the performance of ‎Malaysian hospitals. Design/methodology/approach: A survey is employed, and data is collected using self- administered questionnaires. Responses from 95 Malaysian private hospitals were ‎analysed using Partial Least Squares (PLS) 3.0. Research Findings: The findings indicate that SMA ‎information positively affects ‎performance, and KM mediates the ‎relationship between SMA information and interpretation. Theoretical Contribution/Originality: This study utilised the Resource-Based View (RBV) theory to explain SMA information as a resource and KM as a capability that impacts the competitive advantage of organisations. This study ‎contributes to the line of literature on SMA information and ‎KM in the healthcare sector. Managerial Implication in the South East Asian Context: Findings of this study can be used by managers to improve SMA ‎information and KM in their organisations. Research limitation & Implications: Firstly, the data were collected from a single sector, the healthcare sector, in a developing economy and focused on hospitals. It ‎may be inappropriate for the results of this study to be used for other sectors, such as industrial sectors or in other countries. ‎Secondly, the results from path analysis do not explain for sure how ‎these independent variables influence the dependent variables. ‎Although the path analysis can reveal the significant relationships between the independent and dependent variables, it is insufficient to provide subjective information that may need to ‎be addressed using a qualitative method. Keywords: strategic management accounting, information, knowledge management, healthcare, hospital
研究目的:本研究的目的是研究战略管理会计(SMA)信息、知识管理(KM)和马来西亚医院绩效之间的关系。设计/方法/方法:采用调查方法,并使用自我管理的问卷收集数据。使用偏最小二乘法(PLS) 3.0分析了95家马来西亚私立医院的回复。研究发现:研究结果表明,SMA信息正向影响绩效,KM在SMA信息与解释之间起中介作用。理论贡献/独创性:本研究利用资源基础观点(RBV)理论来解释SMA信息作为一种资源,而KM作为一种影响组织竞争优势的能力。这项研究有助于在医疗保健部门的SMA信息和KM的文献线。东南亚背景下的管理启示:本研究的发现可以被管理者用来改善他们组织中的SMA信息和知识管理。研究限制和启示:首先,数据是从一个单一的部门,医疗保健部门收集的,在一个发展中经济体,重点是医院。本研究的结果不适用于其他部门,如工业部门或其他国家。其次,路径分析的结果并不能确切地解释这些自变量如何影响因变量。虽然路径分析可以揭示自变量和因变量之间的重要关系,但它不足以提供可能需要使用定性方法解决的主观信息。关键词:战略管理会计,信息,知识管理,医疗保健,医院
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引用次数: 1
Motivating First-Generation Factory Employees: A Case Study of the Garment Industry in Myanmar 激励第一代工厂员工:以缅甸服装业为例
Pub Date : 2022-04-30 DOI: 10.21002/seam.v16i1.1004
Eitaro Kojima, Akihiko Ohno
Research Aims: This study investigates how to foster and motivate factory employees at the onset of industrialisation. Design/methodology/approach: A total of 728 employees of the garment sector in Myanmar were surveyed using a structured questionnaire. Research Findings: The results of this study indicate 1) that employees’ maladaptation to factory discipline leads to workplace stress and fuels employees’ counter-productive behaviour and 2) that employees who perceive benevolence from the factory manager take on pro-organizational (vs counter-productive) behaviour based on social exchange rooted in indigenous patron-client ties. Theoretical Contribution/Originality: This study discusses the singular aspects of human resource management (HRM) at the onset of industrialisation. The cause of workplace stress differs from what is widely claimed in industrialised societies. Organisational commitment is deeply affected by cultural settings. Managerial Implications in the South East Asian Context: This study offers insights for cultivating and motivating factory employees hailing from indigenous societies. Moreover, HRM practices based on patron-client ties that persist in southeast Asian societies can be effective measures to enhance organisational commitment. Research Limitations & Implications: The current study does not cover either white-collar or skilled employees in the capital-intensive industry. Keywords: organisational maladaptation, motivation, factory discipline, workplace stress, social exchange, Myanmar
研究目的:本研究探讨工业化初期工厂员工的培养与激励。设计/方法/方法:采用结构化问卷对缅甸服装行业的728名员工进行了调查。研究发现:本研究的结果表明:1)员工对工厂纪律的不适应导致了工作压力,并助长了员工的反生产行为;2)感受到工厂经理的仁慈的员工采取了基于根植于本土恩人关系的社会交换的亲组织(与反生产)行为。理论贡献/独创性:本研究讨论了工业化初期人力资源管理(HRM)的单一方面。职场压力的成因与工业化社会普遍认为的不同。组织承诺深受文化环境的影响。东南亚背景下的管理启示:本研究为培养和激励来自土著社会的工厂员工提供了见解。此外,东南亚社会中持续存在的基于赞助人-客户关系的人力资源管理实践可以成为增强组织承诺的有效措施。研究局限与启示:本研究未涵盖资本密集型行业的白领和技术员工。关键词:组织适应不良,动机,工厂纪律,工作压力,社会交换,缅甸
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引用次数: 0
Indonesia Female Principal Performance Appraisal: Gender Perspective 印尼女校长绩效评估:性别视角
Pub Date : 2022-04-30 DOI: 10.21002/seam.v16i1.1078
R. Widyawati, Anik Sri Widowati, Mei Maemunah, Istiningsih Istiningsih, Eny Nurnilawati, Widiyanti Kurnianingsih
Research Aims: This study aimed to determine the direct influence of communication style and individual competence on female principals' empowering leadership and performance in Yogyakarta, Indonesia. Design/methodology/approach: The respondents of this study were 220 teachers from 3 accredited high schools with female principals in Yogyakarta, Indonesia. The questionnaire was analysed using structural equation modelling with AMOS to determine the relationship between variables and using Sobel Test to test leadership as a mediating variable. Research findings: The results of this study show that communication style and competence have a positive and significant effect on leadership and performance, leadership has a significant effect on performance, and leadership acts as a mediating variable. The results also indicate that gender acts as a moderating variable by strengthening the relationship between leadership and principal performance. Theoretical Contribution/Originality: The contribution of this study is to develop and examine the direct and indirect relationship between communication style, competence, gender, leadership, and performance of principals. Managerial Implication in the South East Asian Context: The results of this study can help principals design effective leadership development programs by selecting the appropriate leadership style to improve the performance of school principals. Research limitation & Implications: This research is limited by the number of respondents and the number of predictor variables of leadership and performance. This research has important implications for future research on the joint effects of contextual factors, personal characteristics, and social network attributes in the gendering leadership in the education sector. Keywords: communication style, competence, gender, leadership, performance
研究目的:本研究旨在探讨沟通方式与个人能力对印尼日惹市女校长赋权型领导与绩效的直接影响。设计/方法/方法:本研究的调查对象为印度尼西亚日惹市3所经认证的女校长高中的220名教师。问卷分析采用结构方程模型与AMOS确定变量之间的关系,并采用Sobel检验检验领导力作为中介变量。研究发现:本研究结果表明,沟通风格和沟通能力对领导力和绩效有显著的正向影响,领导力对绩效有显著的影响,领导力作为中介变量。结果还表明,性别作为一个调节变量,加强了领导与校长绩效之间的关系。理论贡献/原创性:本研究的贡献在于发展并检视校长沟通方式、能力、性别、领导与绩效之间的直接与间接关系。东南亚背景下的管理启示:本研究的结果可以帮助校长设计有效的领导力发展计划,选择合适的领导风格,以提高校长的绩效。研究局限与启示:本研究受限于受访者数量和领导与绩效的预测变量数量。本研究对未来研究教育部门性别领导中情境因素、个人特征和社会网络属性的共同作用具有重要意义。关键词:沟通方式,能力,性别,领导力,绩效
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引用次数: 0
Digital Leadership as a Resource to Enhance Managers’ Psychological Well-Being in COVID-19 Pandemic Situation in Indonesia 数字领导力:在印度尼西亚COVID-19大流行情况下提高管理者心理健康的资源
Pub Date : 2021-11-29 DOI: 10.21002/seam.v15i2.12915
Rany Komala Dewi, B. Sjabadhyni
The digitalization of work forced by the Coronavirus Disease (COVID-19) pandemic has led to excessive job demands that might reduce psychological well-being. Hence this study aims to explore the relationship between digital leadership and psychological well-being during the COVID-19 pandemic situation. Design/Methodology/Approach: A total of 1,899 managers participated in this study. A logistic regression analysis was performed to test for associations between well-being and digital leadership skills. Research Findings: The results show that as a unidimensional variable digital leadership is a strong predictor of psychological well-being. However, as a multidimensional variable the digital leadership skill dimension has significant and positive effects on psychological well-being whereas the digital leadership attitude competences and behavior dimension does not have a significant effect on psychological well-being. Theoretical Contribution/Originality: As a multidimensional variable digital leadership has a partial effect in determining psychological well-being. Managerial Implication in the Southeast Asian context: Improving digital leadership does not guarantee that psychological well-being will improve. However specifically improving the digital leadership skill dimension will considerably influence the likelihood of having high psychological well-being. Research Limitation & Implications: The slightly low but still acceptable Cronbach Alpha coefficient on the digital leadership attitudes competences and behavior dimension scale may improve on adding more items. Since the study participants were from one organization and one country future studies could include several organizations and countries to enrich the findings.
冠状病毒病(COVID-19)大流行迫使工作数字化,导致过度的工作需求,这可能会降低心理健康。因此,本研究旨在探讨2019冠状病毒病大流行期间数字领导与心理健康之间的关系。设计/方法/方法:共有1,899名管理者参与了本研究。对幸福感和数字化领导技能之间的关系进行了逻辑回归分析。研究发现:结果表明,数字领导作为一个单维变量,对心理健康有很强的预测作用。然而,作为一个多维变量,数字领导技能维度对心理健康有显著的正向影响,而数字领导态度能力和行为维度对心理健康没有显著的影响。理论贡献/独创性:作为一个多维变量,数字领导在决定心理健康方面具有部分作用。东南亚背景下的管理启示:提高数字领导力并不能保证心理健康会得到改善。然而,具体提高数字领导技能维度将显著影响具有高心理健康的可能性。研究局限与启示:数字领导态度、胜任力和行为维度量表的Cronbach Alpha系数略低,但仍可接受,增加项目后可能会有所改善。由于研究参与者来自一个组织和一个国家,未来的研究可以包括多个组织和国家,以丰富研究结果。
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引用次数: 5
The Impact of Achievement Motivation on Organizational Capabilities and Firm Performance in the Creative Industry Context 创意产业背景下成就动机对组织能力和企业绩效的影响
Pub Date : 2021-11-29 DOI: 10.21002/seam.v15i2.13602
Soebowo Musa, Immanuel Billy Tanjung
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引用次数: 3
­The Effect of Work-based Benefits and Demand on Engagement and Well-being as Mediated by Work-University Facilitation and Conflict Among Working Students in Indonesia -印尼打工学生工作-大学促进和冲突对工作利益和需求对敬业度和幸福感的影响
Pub Date : 2021-11-29 DOI: 10.21002/seam.v15i2.12119
Iin Yessica Putrilima Sinaga, R. Rachmawati
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引用次数: 1
期刊
The South East Asian Journal of Management
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