Pub Date : 2023-07-31DOI: 10.7250/csimq.2023-35.03
I. Rychkova, Marwa Ghriba
{"title":"Trustworthiness Requirements in Information Systems Design: Lessons Learned from the Blockchain Community","authors":"I. Rychkova, Marwa Ghriba","doi":"10.7250/csimq.2023-35.03","DOIUrl":"https://doi.org/10.7250/csimq.2023-35.03","url":null,"abstract":"","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130094861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-31DOI: 10.7250/csimq.2023-35.00
Erika Nazaruka
{"title":"Business-IT Alignment: A Discussion on Enterprise Architecture and Blockchains. Editorial Introduction to Issue 35 of CSIMQ","authors":"Erika Nazaruka","doi":"10.7250/csimq.2023-35.00","DOIUrl":"https://doi.org/10.7250/csimq.2023-35.00","url":null,"abstract":"","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131670356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-31DOI: 10.7250/csimq.2023-35.02
Flavia Namagembe, A. Nakakawa, F. Tulinayo, H. Proper, S. Overbeek
{"title":"Towards an E-Government Enterprise Architecture Framework for Developing Economies","authors":"Flavia Namagembe, A. Nakakawa, F. Tulinayo, H. Proper, S. Overbeek","doi":"10.7250/csimq.2023-35.02","DOIUrl":"https://doi.org/10.7250/csimq.2023-35.02","url":null,"abstract":"","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129748639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-30DOI: 10.7250/csimq.2023-34.03
Mark-Oliver Würtz, K. Sandkuhl
The popularity of new mobility services (NMS), like car sharing, urban bikes or e-scooters, is increasing in many urban areas. In comparison to traditional supply-oriented public transport with defined timetables and transportation routes, NMS are demand-responsive services aiming to meet the ad-hoc needs of users. NMS have started to influence the way people move in urban areas, and they also have an impact on public transport operators which begin to offer their own NMS or integrate the services of established NMS operators. This article investigates the changes implied by NMS for the enterprise architecture (EA) of public transport operators. The paper presents and evaluates an EA approach for integrating demand-responsive services into traditional supply-oriented public transport. We propose a partial enterprise architecture as an extension of the established ITVU core model, which is an established reference model in the public transportation domain. Although EA management is recognised as relevant for public transport companies, there is a lack of such an extension addressing NMS integration. The contribution of this article are to (1) offer an overview of the state of research in enterprise architectures for public transport, (2) make a case study for illustrating the challenges and requirements of NMS integration, (3) provide a first version of the partial (core) reference EA for integration of NMS including an initial evaluation.
{"title":"Enterprise Architecture for Integration of Demand-Responsive Services in Public Transport","authors":"Mark-Oliver Würtz, K. Sandkuhl","doi":"10.7250/csimq.2023-34.03","DOIUrl":"https://doi.org/10.7250/csimq.2023-34.03","url":null,"abstract":"The popularity of new mobility services (NMS), like car sharing, urban bikes or e-scooters, is increasing in many urban areas. In comparison to traditional supply-oriented public transport with defined timetables and transportation routes, NMS are demand-responsive services aiming to meet the ad-hoc needs of users. NMS have started to influence the way people move in urban areas, and they also have an impact on public transport operators which begin to offer their own NMS or integrate the services of established NMS operators. This article investigates the changes implied by NMS for the enterprise architecture (EA) of public transport operators. The paper presents and evaluates an EA approach for integrating demand-responsive services into traditional supply-oriented public transport. We propose a partial enterprise architecture as an extension of the established ITVU core model, which is an established reference model in the public transportation domain. Although EA management is recognised as relevant for public transport companies, there is a lack of such an extension addressing NMS integration. The contribution of this article are to (1) offer an overview of the state of research in enterprise architectures for public transport, (2) make a case study for illustrating the challenges and requirements of NMS integration, (3) provide a first version of the partial (core) reference EA for integration of NMS including an initial evaluation.","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"297 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127348107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-30DOI: 10.7250/csimq.2023-34.04
S. Erdmann, K. Sandkuhl
Substantial application potential in enterprises is commonly attributed to Robotic Process Automation (RPA). This potential encompasses automation of routine tasks, improvement of data quality, improvement of process stability, or reduction of monotonous tasks. However, our observation from projects with enterprises is that this potential is visible in bigger companies, but not so obvious in small and medium-sized enterprises (SMEs). SMEs often show a lower readiness to invest time and resources in new technologies and, thus, hesitate to explore new technology applications unless they see a clear business case. This article investigates the application potential of RPA in SMEs by trying to identify typical application scenarios with potentially high benefits that SMEs should focus on. The application potential is primarily addressed from a qualitative perspective, i.e., the aim is not to quantify the potential but to qualify the application fields. The contributions of this article are (1) a structured literature review of the state of RPA use in SMEs, (2) RPA application scenarios visible in the literature and functionality of RPA platforms to support these scenarios, and (3) experiences from implementing three SME-focused use cases with off-the-shelf RPA tools and a concluding evaluation by experts.
{"title":"Robotic Process Automation in Small Enterprises: An Investigation into Application Potential","authors":"S. Erdmann, K. Sandkuhl","doi":"10.7250/csimq.2023-34.04","DOIUrl":"https://doi.org/10.7250/csimq.2023-34.04","url":null,"abstract":"Substantial application potential in enterprises is commonly attributed to Robotic Process Automation (RPA). This potential encompasses automation of routine tasks, improvement of data quality, improvement of process stability, or reduction of monotonous tasks. However, our observation from projects with enterprises is that this potential is visible in bigger companies, but not so obvious in small and medium-sized enterprises (SMEs). SMEs often show a lower readiness to invest time and resources in new technologies and, thus, hesitate to explore new technology applications unless they see a clear business case. This article investigates the application potential of RPA in SMEs by trying to identify typical application scenarios with potentially high benefits that SMEs should focus on. The application potential is primarily addressed from a qualitative perspective, i.e., the aim is not to quantify the potential but to qualify the application fields. The contributions of this article are (1) a structured literature review of the state of RPA use in SMEs, (2) RPA application scenarios visible in the literature and functionality of RPA platforms to support these scenarios, and (3) experiences from implementing three SME-focused use cases with off-the-shelf RPA tools and a concluding evaluation by experts.","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"35 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128565843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-30DOI: 10.7250/csimq.2023-34.02
Ksenija Lāce
Consolidation of organizations and assets through Mergers and Acquisitions (M&A) is one of the strategies for organizational growth. However, despite the big popularity, the results of M&A initiatives are questionable. The main idea behind M&A is to create a new organization by combining several existing organizations. This new organization is created through a transformation process often called a post-merger. A significant part of the post-merger process is the integration of information systems. The success of post-merger information systems integration is the result of successful integration decisions. This study focuses on the problem of how a novice organization in post-merger initiatives can handle complexity in the decision-making process of post-merger information systems integration with its internal resources, without involvement of an external expertise, but with a support method to compensate the lack of expertise for informed decision-making. The extended decision-making process can be divided into three phases – identification of necessary decisions, decision-making, and decision implementation. This study focuses on the first two phases. For each of the phases, a specialized sub-method was developed, focused, respectively, on the identification of necessary decisions (AMILI) and decision-making as a choice between possible integration options (AMILP). Supporting tools were also developed for each of the sub-methods.
{"title":"Supporting Information System Integration Decisions in the Post-Merger Context","authors":"Ksenija Lāce","doi":"10.7250/csimq.2023-34.02","DOIUrl":"https://doi.org/10.7250/csimq.2023-34.02","url":null,"abstract":"Consolidation of organizations and assets through Mergers and Acquisitions (M&A) is one of the strategies for organizational growth. However, despite the big popularity, the results of M&A initiatives are questionable. The main idea behind M&A is to create a new organization by combining several existing organizations. This new organization is created through a transformation process often called a post-merger. A significant part of the post-merger process is the integration of information systems. The success of post-merger information systems integration is the result of successful integration decisions. This study focuses on the problem of how a novice organization in post-merger initiatives can handle complexity in the decision-making process of post-merger information systems integration with its internal resources, without involvement of an external expertise, but with a support method to compensate the lack of expertise for informed decision-making. The extended decision-making process can be divided into three phases – identification of necessary decisions, decision-making, and decision implementation. This study focuses on the first two phases. For each of the phases, a specialized sub-method was developed, focused, respectively, on the identification of necessary decisions (AMILI) and decision-making as a choice between possible integration options (AMILP). Supporting tools were also developed for each of the sub-methods.","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125792446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-30DOI: 10.7250/csimq.2023-34.01
V. Ramautar, Sergio España
Assessing business operations’ ethical, social, and environmental impacts is a key practice for establishing sustainable development. There is a multitude of methods that describes how to perform such assessments. Often these methods are supported by an ICT tool. In most cases, the tools are developed to support a single method only and do not allow any tailoring. Therefore, they are rigid and inflexible. In this article, we present a novel model-driven approach for alleviating managerial issues that arise as a consequence of the complex landscape of ethical, social, and environmental accounting methods and tools. We have developed an open-source, model-driven tool, called openESEA. OpenESEA parses and interprets textual models, that are specified according to a domain-specific language (DSL). We have performed another iteration of the DSL engineering process, which is in line with the design science paradigm. We have validated the new DSL version by means of a user study. As a result, we present a new version of the openESEA modeling language and interpreter. The results of the user study with regards to performance, perceived usefulness, and perceived ease of use of modeling language are encouraging and provide us with a basis to continue developing new versions with more functionalities. The contributions of this work include a new version of the modeling language, a new version of the interpreter, knowledge surrounding the development of these artifacts, and a protocol for evaluating the quality of textual DSLs. The modeling language and interpreter are relevant for sustainability practitioners and consultants since our tool support has the potential to reduce redundancy in ethical, social, and environmental accounting. Our work is valuable to researchers that aim to assess and reduce the complexity of their modeling languages.
{"title":"The OpenESEA Modeling Language and Tool for Ethical, Social, and Environmental Accounting","authors":"V. Ramautar, Sergio España","doi":"10.7250/csimq.2023-34.01","DOIUrl":"https://doi.org/10.7250/csimq.2023-34.01","url":null,"abstract":"Assessing business operations’ ethical, social, and environmental impacts is a key practice for establishing sustainable development. There is a multitude of methods that describes how to perform such assessments. Often these methods are supported by an ICT tool. In most cases, the tools are developed to support a single method only and do not allow any tailoring. Therefore, they are rigid and inflexible. In this article, we present a novel model-driven approach for alleviating managerial issues that arise as a consequence of the complex landscape of ethical, social, and environmental accounting methods and tools. We have developed an open-source, model-driven tool, called openESEA. OpenESEA parses and interprets textual models, that are specified according to a domain-specific language (DSL). We have performed another iteration of the DSL engineering process, which is in line with the design science paradigm. We have validated the new DSL version by means of a user study. As a result, we present a new version of the openESEA modeling language and interpreter. The results of the user study with regards to performance, perceived usefulness, and perceived ease of use of modeling language are encouraging and provide us with a basis to continue developing new versions with more functionalities. The contributions of this work include a new version of the modeling language, a new version of the interpreter, knowledge surrounding the development of these artifacts, and a protocol for evaluating the quality of textual DSLs. The modeling language and interpreter are relevant for sustainability practitioners and consultants since our tool support has the potential to reduce redundancy in ethical, social, and environmental accounting. Our work is valuable to researchers that aim to assess and reduce the complexity of their modeling languages.","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134601901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-30DOI: 10.7250/csimq.2023-34.00
P. Forbrig
The current issue provides discussions on different topics that can be summarized as “Enterprise Evolution”. The selected articles continue and elaborate research that was presented in 2022 during workshops at the Perspectives in Business Informatics Research Conference – BIR 2022 in Rostock, Germany. The articles continue the research work presented at the conference, summarize the findings and provide deeper insights and new perspectives. The articles report on research results regarding ethical, social, and environmental accounting; support for post-merger information systems integration; enterprise architecture for inclusion of demand-responsive services in the overall enterprise architecture of transportation companies; and possibilities of SMEs to use robotic solutions for enhancing their processes.
{"title":"Enterprise Evolution: A Discussion from Different Perspectives. Editorial Introduction to Issue 34 of CSIMQ","authors":"P. Forbrig","doi":"10.7250/csimq.2023-34.00","DOIUrl":"https://doi.org/10.7250/csimq.2023-34.00","url":null,"abstract":"The current issue provides discussions on different topics that can be summarized as “Enterprise Evolution”. The selected articles continue and elaborate research that was presented in 2022 during workshops at the Perspectives in Business Informatics Research Conference – BIR 2022 in Rostock, Germany. The articles continue the research work presented at the conference, summarize the findings and provide deeper insights and new perspectives. The articles report on research results regarding ethical, social, and environmental accounting; support for post-merger information systems integration; enterprise architecture for inclusion of demand-responsive services in the overall enterprise architecture of transportation companies; and possibilities of SMEs to use robotic solutions for enhancing their processes.","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133709533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-30DOI: 10.7250/csimq.2022-33.01
Mikko Rajanen
The aim of this article is to raise awareness and discussion of the ethical aspects of the human-technology design of socio-technical systems in general, as well as the Human-Computer Interaction (HCI) designer responsibility towards users, stakeholders, and society. The dark side of HCI design is rising and the HCI community must respond to it in order to maintain its credibility and legitimacy. This article identifies and discusses four dimensions in human-technology interaction design ethics. To sum up these ethical dimensions of design and the responsibilities of a designer, this position article concludes with a proposed universal golden rule for designing human-technology interactions: Design as easy to use, honest, sustainable, and safe human-technology interactions as you would want others to design for you.
{"title":"One Design Rule to Rule Them All: Towards a Universal Golden Rule for Designers of Human-Technology Interaction","authors":"Mikko Rajanen","doi":"10.7250/csimq.2022-33.01","DOIUrl":"https://doi.org/10.7250/csimq.2022-33.01","url":null,"abstract":"The aim of this article is to raise awareness and discussion of the ethical aspects of the human-technology design of socio-technical systems in general, as well as the Human-Computer Interaction (HCI) designer responsibility towards users, stakeholders, and society. The dark side of HCI design is rising and the HCI community must respond to it in order to maintain its credibility and legitimacy. This article identifies and discusses four dimensions in human-technology interaction design ethics. To sum up these ethical dimensions of design and the responsibilities of a designer, this position article concludes with a proposed universal golden rule for designing human-technology interactions: Design as easy to use, honest, sustainable, and safe human-technology interactions as you would want others to design for you.","PeriodicalId":416219,"journal":{"name":"Complex Syst. Informatics Model. Q.","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130502111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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