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Selected Topics on Socio-technical Perspective in Information Systems: Editorial Introduction to Issue 22 of CSIMQ 关于信息系统社会技术视角的专题选择:CSIMQ第22期的编辑介绍
Pub Date : 2020-04-29 DOI: 10.7250/csimq.2020-22.00
P. Bednar, Alexander Nolte
This thematic issue of the Complex Systems Informatics and Modeling Quarterly (CSIMQ) journal is dedicated to fostering a socio-technical perspective in the Information Systems (IS) field. The contemporary perspective has developed a lot over the years and the socio-technical agenda continues to be relevant.  The issue contains a selection of extended papers presented at STPIS’19 – 5th International Workshop on Socio-Technical Perspective in IS Development held on June 10, 2019 in Stockholm, Sweden in conjunction with the 27th European Conference on Information Systems (ECIS). The workshop featured presentations of 13 papers and 3 posters and was attended by more than 30 participants from 8 different countries (Sweden, Norway, Finland, UK, Germany, Italy, Switzerland, and the US). Four of the presented papers were extended for publication in this special issue. The articles presented in this thematic issue contain at least 30% new material compared to the papers initially submitted for the workshop. The last included article was submitted as a regular contribution to the CSIMQ journal and was selected to be included into this thematic issue because of its close connection to the topic of socio-technical systems.
这个主题问题的复杂系统信息学和建模季刊(CSIMQ)是专门培养社会技术的观点在信息系统(is)领域。多年来,当代视角已经发展了很多,社会技术议程仍然具有相关性。本期杂志收录了2019年6月10日在瑞典斯德哥尔摩与第27届欧洲信息系统会议(ECIS)一起举行的STPIS“19 -第五届信息系统发展社会技术视角国际研讨会”上发表的扩展论文。研讨会共发表了13篇论文和3张海报,来自8个不同国家(瑞典、挪威、芬兰、英国、德国、意大利、瑞士和美国)的30多名与会者参加了会议。提交的论文中有四篇延期在本期特刊上发表。与最初提交给研讨会的论文相比,本专题问题中提出的文章至少包含30%的新材料。最后一篇文章是作为定期投稿提交给CSIMQ杂志的,之所以选它列入这个专题问题,是因为它与社会技术系统的专题有密切的联系。
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引用次数: 0
Enterprise Architecture Oriented Requirements Engineering for the Design of a School Friendly Open Data Web Interface 面向企业体系结构的学校友好开放数据Web界面设计需求工程
Pub Date : 2019-12-31 DOI: 10.7250/csimq.2019-21.01
Mubashrah Saddiqa, M. Kirikova, Rikke Magnussen, Birger Larsen, J. Pedersen
Open Data is considered a key to scientific innovations. These freely available datasets can also be used as a foundation to enhance the digital and data literacies among the younger generation of school pupils. This article presents the design and prototype of an Open Data web interface based on the Enterprise Architecture Oriented Requirements Engineering (EAORE) approach for Open Data usage as an educational resource in Danish public schools. We first systematically review the literature on Open Data use in educational fields and selected 14 research articles with a particular focus on the use of Open Data in the educational domain after prescribing an inclusion/exclusion criteria on 101 research articles identified initially. The review indicates that there is a gap between Open Data opportunities within the educational domain and in exploring the use of Open Data as a source to develop twenty-first-century skills, specifically digital and data literacies among younger school pupils. To fill this gap, we propose an EAORE approach that represents how Enterprise Architecture (EA) models can guide the overall Requirements Engineering (RE) process for the use of Open Data in Danish public schools. Based on these EA models, we designed the prototype of an Open Data web interface for schools.
开放数据被认为是科学创新的关键。这些免费提供的数据集也可以作为提高年轻一代学生数字和数据素养的基础。本文介绍了一个基于面向企业架构的需求工程(EAORE)方法的开放数据网络接口的设计和原型,用于将开放数据用作丹麦公立学校的教育资源。我们首先系统地回顾了开放数据在教育领域使用的文献,并选择了14篇研究文章,特别关注开放数据在教育领域的使用,并对最初确定的101篇研究文章规定了纳入/排除标准。审查表明,在教育领域的开放数据机会与探索使用开放数据作为开发21世纪技能(特别是低年级学生的数字和数据素养)的来源之间存在差距。为了填补这一空白,我们提出了一种EAORE方法,该方法代表了企业架构(EA)模型如何指导丹麦公立学校使用开放数据的总体需求工程(RE)过程。基于这些EA模型,我们为学校设计了一个开放数据网络界面的原型。
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引用次数: 5
Evaluation of Adblock Software Usage 广告拦截软件使用的评估
Pub Date : 2019-12-30 DOI: 10.7250/csimq.2019-21.04
Anna Sołtysik-Piorunkiewicz, Artur Strzelecki, Edyta Abramek
The article shows the main factors of adblocking software usage. The study was based on data obtained by a web questionnaire. The research was focused on evaluation of adblocking software usage factors in five categories: (1) gender, age, and education; (2) use of advertising and sources of knowledge about advertising; (3) technical and social reasons for blocking online advertisements; (4) usage of an adblock-wall; and (5) type of online advertisement. An evaluation of adblock usage factors revealed four main technical reasons for adblock usage connected with website technology and web development problems – interruption, amount of ads, speed, and security; and one social reason for adblock usage, namely, the problem of privacy.
文章显示了广告拦截软件使用的主要因素。该研究基于一份网络调查问卷获得的数据。本研究将广告拦截软件的使用因素分为五类:(1)性别、年龄和教育程度;(二)广告的使用和广告知识的来源;(三)屏蔽网络广告的技术和社会原因;(4)使用广告拦截墙;(5)网络广告的类型。对广告拦截使用因素的评估揭示了与网站技术和网络开发问题相关的广告拦截使用的四个主要技术原因——中断、广告数量、速度和安全性;广告屏蔽使用的一个社会原因是隐私问题。
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引用次数: 3
Method and Notation Application for Case Model Creation in the Social Sector 社会领域案例模型创建的方法与符号应用
Pub Date : 2019-12-30 DOI: 10.7250/csimq.2019-21.03
Birger Lantow, Johannes Wichmann, P. Herzog
Adaptive Case Management (ACM) is an approach for the management of knowledge-intensive processes. “Case Management Model and Notation” (CMMN) is an industry standard that can be used as a notation for process models in the context of ACM. However, CMMN only specifies a notation. Methods for process elicitation and management have not been well addressed by scientific investigations. This work assesses the method support and the feasibility of ACM on the example of a social care company. This company, on the one hand, represents a typical environment for ACM application and, on the other hand, contains some characteristics that are common for the social care industry. Thus, future development directions, a combined process and case approach for the social care company and an evaluation of existing and proposed methodology are provided in a qualitative way.
适应性案例管理(ACM)是一种管理知识密集型过程的方法。“案例管理模型和符号”(CMMN)是一个行业标准,可以用作ACM上下文中流程模型的符号。然而,CMMN只指定了一个表示法。科学研究还没有很好地解决过程激发和管理的方法。本文以一家社会关怀公司为例,评估了ACM的方法支持度和可行性。该公司一方面代表了典型的ACM应用环境,另一方面也包含了社会关怀行业的一些共同特征。因此,本文以定性的方式提供了未来的发展方向、社会关怀公司的过程与案例相结合的方法以及对现有方法和建议方法的评价。
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引用次数: 3
Selected Topics on Business Informatics Research: Introduction to Issue 21 of CSIMQ 商业信息学研究专题:CSIMQ第21期导论
Pub Date : 2019-12-30 DOI: 10.7250/csimq.2019-21.00
Raimundas Matulevičius, Václav Repa
This issue of the journal on Complex Systems Informatics and Modeling Quarterly contains publications that present extended papers from the workshops of the 18th International Conference on Perspectives in Business Informatics Research (BIR 2019), organised in Katowice, Poland, 23-25 September 2019. The theme of the conference was Responsibilities of Digitalisation – Responsible Designing and Shaping the Future of Technology for Digital Preservation, Global Data Storage and Cost-Effective Management. The BIR 2019 workshops captured important and novel topics on security analytics, managed complexity, and information logistics and digital transformation. In this issue we also include one paper from the main BIR conference.
本期《复杂系统信息学与建模季刊》包含了2019年9月23日至25日在波兰卡托维兹举办的第18届商业信息学研究视角国际会议(BIR 2019)研讨会上发表的扩展论文。会议的主题是“数字化的责任——负责任的设计和塑造数字保存、全球数据存储和成本效益管理技术的未来”。BIR 2019研讨会涵盖了安全分析、管理复杂性、信息物流和数字化转型等重要和新颖的主题。在本期中,我们还收录了一篇来自BIR主要会议的论文。
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引用次数: 0
Conceptual Modeling Education as a "Design Problem" 作为“设计问题”的概念建模教育
Pub Date : 2019-12-30 DOI: 10.7250/csimq.2019-21.02
R. Buchmann, Ana-Maria Ghiran, Victoria Döller, D. Karagiannis
This article frames Conceptual Modeling education as a design problem, in the sense of the Design Science research framework, motivated by student preconceptions and oversimplifications causing a gap between how the discipline is perceived at the bachelor level and the holistic understanding of model value that is required for research work. The treatment to this design problem must comprise teaching approaches and artifacts capable of positioning Conceptual Modeling as a standalone discipline having a value proposition for any application domain, rather than a technique subordinated to other disciplines. The underpinning thesis is that modeling languages should be primarily understood as purposeful knowledge schemas that can be subjected to agile adaptations in support of model-driven systems or knowledge processes, by analogy to how a database schema is evolved in response to changing requirements of a data-driven system or data analytics needs. This thesis is supported by enablers provided by the Open Models Laboratory and the Agile Modeling Method Engineering framework – resources that support the development of treatments to the design problem framed by the article.
在设计科学研究框架的意义上,本文将概念建模教育视为一个设计问题,其动机是学生的先入为主和过度简化,导致在本科阶段如何感知该学科与研究工作所需的模型价值的整体理解之间存在差距。对这个设计问题的处理必须包括教学方法和工件,这些方法和工件能够将概念建模定位为对任何应用领域都有价值主张的独立学科,而不是从属于其他学科的技术。其基本论点是,建模语言应该主要被理解为有目的的知识模式,可以进行灵活的调整,以支持模型驱动的系统或知识过程,就像数据库模式是如何响应数据驱动系统或数据分析需求的变化而发展的一样。本论文得到了开放模型实验室和敏捷建模方法工程框架提供的支持——这些资源支持对本文所提出的设计问题进行处理的开发。
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引用次数: 16
Fraud Detection in Payments Transactions: Overview of Existing Approaches and Usage for Instant Payments 支付交易中的欺诈检测:即时支付的现有方法和使用概述
Pub Date : 2019-10-31 DOI: 10.7250/csimq.2019-20.04
Alexandr Diadiushkin, K. Sandkuhl, Alexandr V. Maiatin
Financial industries are undergoing a digital transformation of their products, services, overall business models. Part of this digitalization in banking aims at automating most of the manual work in payment handling and integrating the workflows of involved service providers. The focus of the work presented in this paper is on fraud discovery and steps to fully automate it. Fraud discovery in financial transactions has become an important priority for banks. Fraud is increasing significantly with the expansion of modern technology and global communication, which results in substantial damages for the banks. Instant payment (IP) transactions cause new challenges for fraud detection due to the requirement of short processing time. The paper investigates the possibility to use artificial intelligence in IP fraud detection. The main contributions of our work are (a) an analysis of problem relevance from business and literature perspective, (b) a proposal for technological support for using AI in fraud detection of instant payment transactions, and (c) a feasibility study of selected fraud detection approaches.
金融行业正在经历产品、服务和整体商业模式的数字化转型。银行数字化的部分目的是使支付处理中的大部分手工工作自动化,并集成相关服务提供商的工作流程。本文提出的工作重点是欺诈发现和完全自动化的步骤。金融交易中的欺诈发现已成为银行工作的重中之重。随着现代技术和全球通信的发展,欺诈行为日益严重,给银行造成了巨大的损失。即时支付交易由于处理时间短,给欺诈检测带来了新的挑战。本文探讨了在IP欺诈检测中使用人工智能的可能性。我们工作的主要贡献是(a)从商业和文献的角度分析问题的相关性,(b)提出了在即时支付交易中使用人工智能进行欺诈检测的技术支持建议,以及(c)对选定的欺诈检测方法进行可行性研究。
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引用次数: 8
"Analyze & Focus Your Intention" as the First Step for Applying the Digital Innovation and Transformation Process in Zoos “分析并聚焦你的意图”作为在动物园应用数字创新和转型过程的第一步
Pub Date : 2019-10-31 DOI: 10.7250/csimq.2019-20.05
M. Wißotzki, Johannes Wichmann
In many industrial domains and service sectors, digitalization efforts show first results. New kinds of products and services were introduced, which would not have been possible without end-to-end digitalization of operational processes, continuous collection and evaluation of data about product use and evaluation of customer data or activities. Facing the challenge of customer satisfaction in terms of leisure activities, zoos are in need to modernize their tours and attendances. Therefore, this article describes the application of the Digital Innovation and Transformation Process (DITP) in animal-gardening facilities, as it collects, analyzes and structures information of 19 facilities within the “Landeszooverband Mecklenburg-Vorpommern e.V.” and combines them with qualitative studies. The research aims to analyze and focus the companies’ intention for the digitization of zoos by using the first phase of the DITP. Possible business concepts, related works and best practices were gathered and are the basis for further research and applications.
在许多工业领域和服务部门,数字化工作初见成效。引入了新的产品和服务,如果没有端到端的操作流程数字化,持续收集和评估产品使用数据以及评估客户数据或活动,这是不可能实现的。面对顾客满意度在休闲活动方面的挑战,动物园需要现代化他们的旅游和出席。因此,本文描述了数字化创新和转型过程(DITP)在动物园艺设施中的应用,它收集、分析和构建了“梅克伦堡-前波莫瑞州州园林局”19个设施的信息,并将其与定性研究相结合。本研究旨在分析和聚焦各公司利用DITP第一阶段对动物园数字化的意图。收集了可能的业务概念、相关工作和最佳实践,并为进一步研究和应用奠定了基础。
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引用次数: 6
A Framework for Automatic IT Architecture Modeling: Applying Truth Discovery 自动化IT架构建模的框架:应用真相发现
Pub Date : 2019-10-31 DOI: 10.7250/csimq.2019-20.02
Margus Välja, Robert Lagerström, U. Franke, Göran Ericsson
Modeling IT architecture is a complex, time consuming, and error prone task. However, many systems produce information that can be used for automating modeling. Early studies show that this is a feasible approach if we can overcome certain obstacles. Often more than one source is needed in order to cover the data requirements of an IT architecture model; and the use of multiple sources means that heterogeneous data needs to be merged. Moreover, the same collection of data might be useful for creating more than one kind of models for decision support. IT architecture is constantly changing and data sources provide information that can deviate from reality to some degree. There can be problems with varying accuracy (e.g. actuality and coverage), representation (e.g. data syntax and file format), or inconsistent semantics. Thus, integration of heterogeneous data from different sources needs to handle data quality problems of the sources. This can be done by using probabilistic models. In the field of truth discovery, these models have been developed to track data source trustworthiness in order to help solving conflicts while making quality issues manageable for automatic modeling. We build upon previous research in modeling automation and propose a framework for merging data from multiple sources with a truth discovery algorithm to create multiple IT architecture models. The usefulness of the proposed framework is demonstrated in a study where models using three tools are created, namely; Archi, securiCAD, and EMFTA.
IT架构建模是一项复杂、耗时且容易出错的任务。然而,许多系统产生的信息可用于自动化建模。早期的研究表明,如果我们能够克服某些障碍,这是一种可行的方法。为了覆盖IT架构模型的数据需求,通常需要多个数据源;使用多个数据源意味着需要合并异构数据。此外,相同的数据集合可能有助于创建一种以上的决策支持模型。IT体系结构不断变化,数据源提供的信息可能在一定程度上偏离现实。可能存在准确性(例如现状和覆盖范围)、表示(例如数据语法和文件格式)或语义不一致的问题。因此,对不同来源的异构数据进行集成,需要处理不同来源的数据质量问题。这可以通过使用概率模型来实现。在真相发现领域,这些模型被开发用于跟踪数据源的可信度,以帮助解决冲突,同时使自动建模的质量问题易于管理。我们在建模自动化方面的先前研究的基础上,提出了一个框架,用于合并来自多个来源的数据,并使用真相发现算法来创建多个IT架构模型。提出的框架的有用性在一项研究中得到证明,该研究使用三种工具创建了模型,即;Archi, securiCAD和EMFTA。
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引用次数: 6
Situation Analytics and Model-based User Interface Development: A Synergetic Approach for Building Runtime-Adaptive Business Applications 情境分析和基于模型的用户界面开发:构建运行时自适应业务应用程序的协同方法
Pub Date : 2019-10-31 DOI: 10.7250/csimq.2019-20.01
Christian Märtin, Felix Kampfer, Christian Herdin, Lionnelle Biawan Yameni
Situation analytics can be used to recognize the changing behavior, emotional state, cognitive load and environmental context of a user during complex task processing. This article discusses the SitAdapt 2.0 architecture that combines a situation analytics platform with pattern- and model-based user interface construction tools in order to build runtime-adaptive interactive business applications with enhanced user experience and task-accomplishment characteristics. The article focuses on the software components and tools for observing and tracking the user, data types for modeling situations, recognizing situations, and modeling structural changes and actions for generating the dynamic adaptations. The situation recognition capabilities and adaptive functionality of the system are demonstrated for web-applications for long-distance travel booking and a beauty products web-portal.
情境分析可以用来识别用户在复杂任务处理过程中的行为、情绪状态、认知负荷和环境背景的变化。本文讨论SitAdapt 2.0体系结构,该体系结构将情况分析平台与基于模式和模型的用户界面构建工具相结合,以便构建具有增强的用户体验和任务完成特征的自适应运行时交互式业务应用程序。本文将重点介绍用于观察和跟踪用户的软件组件和工具、用于建模情况的数据类型、用于识别情况的数据类型,以及用于生成动态适应的结构更改和操作的建模。该系统的情景识别能力和自适应功能在远程旅游预订和美容产品门户网站的web应用程序中得到了演示。
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引用次数: 3
期刊
Complex Syst. Informatics Model. Q.
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