首页 > 最新文献

TOURISM CULTURE & COMMUNICATION最新文献

英文 中文
“WHAT YOUR HEAD!”: SIGNS OF HOSPITALITY IN THE TOURISM LINGUISTIC LANDSCAPES OF RURAL JAPAN “你的脑袋!”:日本乡村旅游语言景观中好客的标志
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16296375579561
This article explores signs of hospitality in the tourism linguistic landscape (LL) of the Kumano Kodo Pilgrimage Trail in Wakayama, Japan. We argue that the multilingualization of visible tourism public signage in this rural region raises important philosophical questions of hospitality. With the help of Jacque Derrida to navigate this terrain, we examine how rural regions and communities communicate and negotiate hospitality in a rapidly internationalizing rural tourism destination. Combining photographic data, participant observation, and open-ended interviews, we offer a close reading of the tourism LL at three gathering points along the Nakahechi route: Shingu City station, Kumano Hongu Taisha, and the small village of Chikatsuyu. The article is structured as follows. We begin by defining LL studies and draw attention to the current research in tourism settings. Next, an overview of Derrida’s contribution to the philosophy of hospitality is presented, which acts as a guide for reading the trail’s tourism LL. The discussion then revolves around three main themes: the host as hostage to hospitality; the reproduction of the conditional hospitality through tourism LLs; and the work of hospitality understood as an ethic of negotiating the threshold of the unconditional and conditional, the impossible and the unavoidable. Bringing together a philosophy of hospitality with tourism LL research, the articles adds new theoretical perspectives to the study LLs. It also deepens our understandings of the relationship between hospitality, tourism, and linguistic landscapes.
本文探讨了日本和歌山熊野古多朝圣之路旅游语言景观(LL)中好客的标志。我们认为,在这个农村地区,可见旅游公共标牌的多语言化提出了重要的好客哲学问题。在雅克·德里达的帮助下,我们研究了农村地区和社区如何在一个快速国际化的乡村旅游目的地沟通和协商待客之道。结合摄影资料、参与性观察和开放式访谈,我们在中池路线沿线的三个集结地——新谷市站、熊野洪谷太沙和小村庄千胜宇——对旅游LL进行了仔细的解读。本文的结构如下。我们首先定义LL研究,并提请注意当前在旅游环境中的研究。接下来,德里达对酒店哲学的贡献的概述被提出,它作为阅读小径的旅游LL指南。接下来的讨论围绕着三个主题展开:主人作为款待的人质;通过旅游ll复制有条件的款待;待客之道被理解为一种道德,是在无条件和有条件,不可能和不可避免之间进行谈判。本文将酒店管理哲学与旅游法律研究相结合,为法律研究增添了新的理论视角。它也加深了我们对酒店、旅游和语言景观之间关系的理解。
{"title":"“WHAT YOUR HEAD!”: SIGNS OF HOSPITALITY IN THE TOURISM LINGUISTIC LANDSCAPES OF RURAL JAPAN","authors":"","doi":"10.3727/109830421x16296375579561","DOIUrl":"https://doi.org/10.3727/109830421x16296375579561","url":null,"abstract":"This article explores signs of hospitality in the tourism linguistic landscape (LL) of the Kumano Kodo Pilgrimage Trail in Wakayama, Japan. We argue that the multilingualization of visible tourism public signage in this rural region raises important philosophical questions of hospitality. With the help of Jacque Derrida to navigate this terrain, we examine how rural regions and communities communicate and negotiate hospitality in a rapidly internationalizing rural tourism destination. Combining photographic data, participant observation, and open-ended interviews, we offer a close reading of the tourism LL at three gathering points along the Nakahechi route: Shingu City station, Kumano Hongu Taisha, and the small village of Chikatsuyu. The article is structured as follows. We begin by defining LL studies and draw attention to the current research in tourism settings. Next, an overview of Derrida’s contribution to the philosophy of hospitality is presented, which acts as a guide for reading the trail’s tourism LL. The discussion then revolves around three main themes: the host as hostage to hospitality; the reproduction of the conditional hospitality through tourism LLs; and the work of hospitality understood as an ethic of negotiating the threshold of the unconditional and conditional, the impossible and the unavoidable. Bringing together a philosophy of hospitality with tourism LL research, the articles adds new theoretical perspectives to the study LLs. It also deepens our understandings of the relationship between hospitality, tourism, and linguistic landscapes.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"34 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79771870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
SPECIAL ISSUE: THE INTERFACE OF CULTURE AND COMMUNICATION 特刊:文化与交流的界面
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16296375579543
The introduction to this special issue explores why in an ‘age of communication’ it has become increasingly important to revisit a somewhat lost sense of communication that we describe as the interface of culture and communication. Inspired by Karen Barad’s work and the diverse range of contributions to this special issue, we reflect on the fragmented, multiplied and diffracted sense of communication that has emerged in recent years. We examine this emergent form of communication through three interlinking yet distinct areas of study: “affective communication”, “tourism media interface”, and “interface of the human and nonhuman”. Providing grounded empirical research alongside unique theoretical insights, the eight articles bring together a diverse and complex range of contexts that would otherwise not enter into conversation with one another. And yet in their own ways each contribution challenges how communication has been approached and perceived in specific tourism settings and opens up spaces for understanding communication as diffraction and differentiation rather than a coming-together. By revisiting communication in this way, previous relationships embedded in tourism can be seen in new and interesting ways. The introduction to this special issue offers an initial exploratory conceptual framing of what we call the interface of culture and communication in effort to forefront new ways of thinking and engaging with culture and communication in tourism studies and beyond.
本期特刊的导言探讨了为什么在一个“交流时代”,重新审视我们称之为文化与交流界面的某种程度上失去的交流意识变得越来越重要。受Karen Barad的作品和本期特刊中各种各样的贡献的启发,我们反思了近年来出现的碎片化、多元化和分化的沟通意识。我们通过三个相互关联但又截然不同的研究领域来研究这种新兴的交流形式:“情感交流”、“旅游媒体界面”和“人类与非人类的界面”。这八篇文章提供了扎实的实证研究和独特的理论见解,汇集了多样化和复杂的背景,否则就不会进入彼此的对话。然而,每一个贡献都以自己的方式挑战了在特定的旅游环境中如何处理和感知沟通,并为理解沟通作为衍射和分化而不是融合开辟了空间。通过以这种方式重新审视沟通,可以以新的和有趣的方式看待旅游业中嵌入的以前的关系。本期特刊的导言提供了一个初步的探索性概念框架,我们称之为文化与传播的界面,努力在旅游研究和其他领域开辟新的思维方式和参与文化与传播的方式。
{"title":"SPECIAL ISSUE: THE INTERFACE OF CULTURE AND COMMUNICATION","authors":"","doi":"10.3727/109830421x16296375579543","DOIUrl":"https://doi.org/10.3727/109830421x16296375579543","url":null,"abstract":"The introduction to this special issue explores why in an ‘age of communication’ it has become increasingly important to revisit a somewhat lost sense of communication that we describe as the interface of culture and communication. Inspired by Karen Barad’s work and the diverse range of contributions to this special issue, we reflect on the fragmented, multiplied and diffracted sense of communication that has emerged in recent years. We examine this emergent form of communication through three interlinking yet distinct areas of study: “affective communication”, “tourism media interface”, and “interface of the human and nonhuman”. Providing grounded empirical research alongside unique theoretical insights, the eight articles bring together a diverse and complex range of contexts that would otherwise not enter into conversation with one another. And yet in their own ways each contribution challenges how communication has been approached and perceived in specific tourism settings and opens up spaces for understanding communication as diffraction and differentiation rather than a coming-together. By revisiting communication in this way, previous relationships embedded in tourism can be seen in new and interesting ways. The introduction to this special issue offers an initial exploratory conceptual framing of what we call the interface of culture and communication in effort to forefront new ways of thinking and engaging with culture and communication in tourism studies and beyond.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"12 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82804038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
A RESEARCH NOTE ON TACIT ONTOLOGIES: AN APPLICATION OF NISBETT’S GEOGRAPHY OF THOUGHT PREMISE AS DISCERNED BY HOSPITALITY AND TOURISM STUDENTS 关于隐性本体论的研究笔记:尼斯贝特的思想前提地理学在酒店与旅游专业学生中的应用
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16262461231819
E. Lasten, Danqing Liu, Lan Jiang, R. Upchurch
Dr. Richard Nisbett’s seminal publication appropriately titled The Geography of Thought has generated considerable scientific interest relative to the social as well as cognitive processes that underlie information processing and assimilation. The encapsulation of Nisbett’s body of research is best summarized as how people process information directly impacts what they think. Furthermore, the application of social psychology research pertaining to ontological impact upon argument and reasoning analysis is lacking in the hospitality literature. Testing Nisbett’s premise using hospitality and tourism students in China, Korea, Colombia, and the United States discovered a presence of geographical differences in information processing (decoding) of argument and reasoning statements although within group variances in information analysis was also detected. The implication is that a deeper understanding of how cognitive, sociocultural, individual, situational factors influence decision making is needed in hospitality and tourism.
理查德·尼斯贝特博士的开创性出版物《思想的地理》(The Geography of Thought)恰如其分地引起了科学界对社会和认知过程的极大兴趣,这些过程是信息处理和同化的基础。尼斯贝特的研究可以概括为:人们处理信息的方式直接影响他们的想法。此外,关于本体论对论证和推理分析的影响的社会心理学研究的应用在酒店文献中是缺乏的。利用中国、韩国、哥伦比亚和美国的酒店和旅游专业学生对Nisbett的假设进行测试,发现在论证和推理陈述的信息处理(解码)中存在地理差异,尽管在信息分析中也发现了组内差异。这意味着酒店业和旅游业需要更深入地了解认知、社会文化、个人和情境因素如何影响决策。
{"title":"A RESEARCH NOTE ON TACIT ONTOLOGIES: AN APPLICATION OF NISBETT’S GEOGRAPHY OF THOUGHT PREMISE AS DISCERNED BY HOSPITALITY AND TOURISM STUDENTS","authors":"E. Lasten, Danqing Liu, Lan Jiang, R. Upchurch","doi":"10.3727/109830421x16262461231819","DOIUrl":"https://doi.org/10.3727/109830421x16262461231819","url":null,"abstract":"Dr. Richard Nisbett’s seminal publication appropriately titled The Geography of Thought has generated considerable scientific interest relative to the social as well as cognitive processes that underlie information processing and assimilation. The encapsulation of Nisbett’s body of research is best summarized as how people process information directly impacts what they think. Furthermore, the application of social psychology research pertaining to ontological impact upon argument and reasoning analysis is lacking in the hospitality literature. Testing Nisbett’s premise using hospitality and tourism students in China, Korea, Colombia, and the United States discovered a presence of geographical differences in information processing (decoding) of argument and reasoning statements although within group variances in information analysis was also detected. The implication is that a deeper understanding of how cognitive, sociocultural, individual, situational factors influence decision making is needed in hospitality and tourism.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"39 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88386309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EXPLORING BIRACIAL IDENTITY THROUGH ROOTS TRAVEL FOR AFRICAN DIASPORAS 通过非洲散居者的寻根旅行探索混血儿身份
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16345418234029
Alana Dillette
This auto-ethnography, grounded in my experiences as a biracial, bicultural black woman, is written as an exploration of how identity formation is impacted through travel. It considers my lived experiences with Du Bois’ double consciousness in a traditionally hegemonic society. Using Poston’s (1990) biracial identity development model as a framework for my inquiry, I examine a roots tourism trip to Ghana as a reflection of my lived experiences to demonstrate how the utilization of auto-ethnography as a critical method of inquiry can provide important insights into the intersectionality between roots tourism and identity. Results from this study suggest that exposure to roots travel can be the catalyst for personal internal and external reflection on one’s patterns of behavior and thought about their identity.
这本自我民族志,以我作为一个混血、双文化黑人女性的经历为基础,是对身份形成如何通过旅行受到影响的探索。它考虑了我在一个传统的霸权社会中与杜波依斯双重意识的生活经历。使用波斯顿(1990)的混血人身份发展模型作为我的研究框架,我考察了加纳的根旅游之旅,作为我生活经历的反映,以证明如何利用自动民族志作为一种关键的调查方法,可以为根旅游和身份之间的交叉性提供重要的见解。这项研究的结果表明,接触根旅行可以成为个人内部和外部反思一个人的行为模式和思考他们的身份的催化剂。
{"title":"EXPLORING BIRACIAL IDENTITY THROUGH ROOTS TRAVEL FOR AFRICAN DIASPORAS","authors":"Alana Dillette","doi":"10.3727/109830421x16345418234029","DOIUrl":"https://doi.org/10.3727/109830421x16345418234029","url":null,"abstract":"This auto-ethnography, grounded in my experiences as a biracial, bicultural black woman, is written as an exploration of how identity formation is impacted through travel. It considers my lived experiences with Du Bois’ double consciousness in a traditionally hegemonic society. Using Poston’s (1990) biracial identity development model as a framework for my inquiry, I examine a roots tourism trip to Ghana as a reflection of my lived experiences to demonstrate how the utilization of auto-ethnography as a critical method of inquiry can provide important insights into the intersectionality between roots tourism and identity. Results from this study suggest that exposure to roots travel can be the catalyst for personal internal and external reflection on one’s patterns of behavior and thought about their identity.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"2 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91035161","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
BOOK REVIEW_HANDBOOK OF CULTURAL ECONOMICS 书评_文化经济学手册
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/194341421x16231805260377
{"title":"BOOK REVIEW_HANDBOOK OF CULTURAL ECONOMICS","authors":"","doi":"10.3727/194341421x16231805260377","DOIUrl":"https://doi.org/10.3727/194341421x16231805260377","url":null,"abstract":"<jats:p> </jats:p>","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"41 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83198986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
DESTINATION COMPETITIVENESS IN A TOURIST ROUTE CONTEXT: TOUR OPERATORS’ PERSPECTIVE 旅游线路背景下的目的地竞争力:旅游经营者的视角
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16257465701936
To be successful in tourism, destinations must ensure their competitive advantages in national and global markets. While destination competitiveness is a relatively better studied theme in tourism literature, much of the research into it largely focused on conceptualizing destinations at national, regional and local self-contained attraction levels. This study presents an assessment of tourism competitiveness in a tourist route context by examining selected destinations in the Southern Ethiopian Route as a study context. Its objectives were to evaluate the factors that determine destination competitiveness of the route from tour operators’ perspective. Data were collected through structured questionnaire from a comprehensive sample of 117 tour operators. The data, analyzed using hierarchical regression, showed that destination resources, infrastructure and support services, and human related factors were the major determinants of Southern Ethiopian Route’s destination competitiveness. However, situational conditions did not predict the route’s competitiveness in a statistically significant way. The study contributes a conceptual insight to destination competitiveness literature through its examination of tourist routes in the African context from industry practitioners’ perspective. It also offers implications for tourism administrators and marketers in the route to step up efforts to enhance the route’s competitiveness as a destination.
为了在旅游业中取得成功,目的地必须确保其在国内和全球市场上的竞争优势。虽然目的地竞争力在旅游文献中是一个相对较好的研究主题,但许多研究主要集中在国家、区域和地方自给自足的吸引力水平上对目的地进行概念化。本研究通过考察埃塞俄比亚南部路线中选定的目的地作为研究背景,对旅游路线背景下的旅游竞争力进行了评估。其目的是从旅游经营者的角度评估决定路线目的地竞争力的因素。数据是通过结构化问卷从117个旅游经营者的综合样本收集的。使用层次回归分析的数据显示,目的地资源、基础设施和支持服务以及与人为相关的因素是南埃塞俄比亚航线目的地竞争力的主要决定因素。然而,情境条件对航线竞争力的预测并不具有统计学意义。该研究通过从行业从业者的角度考察非洲背景下的旅游路线,为目的地竞争力文献提供了一个概念性的见解。它还为旅游管理者和营销人员提供了建议,以加强该路线作为目的地的竞争力。
{"title":"DESTINATION COMPETITIVENESS IN A TOURIST ROUTE CONTEXT: TOUR OPERATORS’ PERSPECTIVE","authors":"","doi":"10.3727/109830421x16257465701936","DOIUrl":"https://doi.org/10.3727/109830421x16257465701936","url":null,"abstract":"To be successful in tourism, destinations must ensure their competitive advantages in national and global markets. While destination competitiveness is a relatively better studied theme in tourism literature, much of the research into it largely focused on conceptualizing destinations at national, regional and local self-contained attraction levels. This study presents an assessment of tourism competitiveness in a tourist route context by examining selected destinations in the Southern Ethiopian Route as a study context. Its objectives were to evaluate the factors that determine destination competitiveness of the route from tour operators’ perspective. Data were collected through structured questionnaire from a comprehensive sample of 117 tour operators. The data, analyzed using hierarchical regression, showed that destination resources, infrastructure and support services, and human related factors were the major determinants of Southern Ethiopian Route’s destination competitiveness. However, situational conditions did not predict the route’s competitiveness in a statistically significant way. The study contributes a conceptual insight to destination competitiveness literature through its examination of tourist routes in the African context from industry practitioners’ perspective. It also offers implications for tourism administrators and marketers in the route to step up efforts to enhance the route’s competitiveness as a destination.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"40 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74395249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
“THE ROOM WAS QUITE SMALL BY AMERICAN STANDARDS” – ARE ONLINE HOTEL REVIEWS CULTURE-SPECIFIC? “按照美国人的标准,房间相当小”——在线酒店评论是针对文化的吗?
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16345418234001
M. Nielsen, K. Zethsen
Hotel bookings are increasingly made online, and many travellers rely on eWOM in the form of peer hotel reviews. These reviews potentially contain information of great relevance to the tourism industry and offer a unique and ever-expanding corpus of unsolicited data. If this data is investigated systematically, it may provide insights that would enable hotel managers to be proactive in their marketing. The present study focuses on the under-researched area of the potential impact of nationality on the reviews. Using a corpus of authentic American and German hotel reviews and the qualitative, phenomenologically-inspired method of Systematic Text Condensation, this study investigates the impact of national culture on review comments in order to establish whether nationality makes a difference for the themes and attitudes expressed. The data indicate that Americans are more likely to focus on old-world charm, romance, physical comfort, personal service/relations and problem-solving than Germans are. The overall results of this qualitative study allow us to conclude that there are indeed differences between the German and the American reviews to a degree that is worth pursuing in future mixed-methods research and that may have practice implications for hotel managers.
酒店预订越来越多地在网上进行,许多旅行者依赖于eWOM这种形式的同行酒店评论。这些评论可能包含与旅游业密切相关的信息,并提供了一个独特的、不断扩大的主动数据语料库。如果对这些数据进行系统调查,它可能会提供见解,使酒店经理能够积极主动地进行营销。本研究的重点是国籍对评论的潜在影响这一研究不足的领域。本研究使用真实的美国和德国酒店评论语料库和定性的、现象学启发的系统文本浓缩方法,调查民族文化对评论评论的影响,以确定国籍是否会对所表达的主题和态度产生影响。数据显示,与德国人相比,美国人更注重旧世界的魅力、浪漫、身体舒适、个人服务/人际关系以及解决问题的能力。这项定性研究的总体结果使我们得出结论,德国和美国的评价之间确实存在一定程度的差异,值得在未来的混合方法研究中继续研究,这可能对酒店经理具有实践意义。
{"title":"“THE ROOM WAS QUITE SMALL BY AMERICAN STANDARDS” – ARE ONLINE HOTEL REVIEWS CULTURE-SPECIFIC?","authors":"M. Nielsen, K. Zethsen","doi":"10.3727/109830421x16345418234001","DOIUrl":"https://doi.org/10.3727/109830421x16345418234001","url":null,"abstract":"Hotel bookings are increasingly made online, and many travellers rely on eWOM in the form of peer hotel reviews. These reviews potentially contain information of great relevance to the tourism industry and offer a unique and ever-expanding corpus of unsolicited data. If this data is investigated systematically, it may provide insights that would enable hotel managers to be proactive in their marketing. The present study focuses on the under-researched area of the potential impact of nationality on the reviews. Using a corpus of authentic American and German hotel reviews and the qualitative, phenomenologically-inspired method of Systematic Text Condensation, this study investigates the impact of national culture on review comments in order to establish whether nationality makes a difference for the themes and attitudes expressed. The data indicate that Americans are more likely to focus on old-world charm, romance, physical comfort, personal service/relations and problem-solving than Germans are. The overall results of this qualitative study allow us to conclude that there are indeed differences between the German and the American reviews to a degree that is worth pursuing in future mixed-methods research and that may have practice implications for hotel managers.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"22 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83749352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
CROSS-CULTURAL COMMUNICATION THROUGH AFFECT: THE POTENTIAL FOR POST-DISASTER TOURISM IN JAPAN 影响中的跨文化交流:日本灾后旅游的潜力
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16296375579570
The success of tourism encounters can be aided by devising cross-cultural strategies so that conscious feelings (emotions) and subtle impressions (affects) of locals are communicated effectively to tourists. This article investigates how post-disaster tourism narratives, practices, and landmarks can be used to ‘attune’ the feelings of culturally different groups. After the Triple Disaster of 2011 in the Tōhoku region of Japan, the recovering communities have used tours as a way to support the local economy, confront their loss and overcome trauma. As global attention moves to new disasters, communities feel the need to attract more visitors and create new jobs for the locals. However, this has proven difficult: differences in expressing emotional responses caused tensions and dissatisfaction amongst locals and internationals, as locals feel misunderstood and tourists do not see their expectations met. This hinders the tourist encounter, which is seen by some of the communities as crucial, as they feel that ‘being able to tell their stories’ and ‘being remembered’ is a central tenet of the recovery process. In the case of Japan, we argue, affect can constitute an appropriate means to negotiate meaning and memory between Japanese and internationals. Affective elements are often overlooked by academics, as they are considered volatile and unstructured. There is no research that utilizes geographical and interdisciplinary theories of affect to gain an in-depth understanding in the ways to communicate heritage and memory cross-culturally in disaster sites, as well as rigorous and appropriate approaches to affective methods. Affect can benefit both locals and visitors, as it bridges understandings of the delicate and complex issues pertaining to disaster memory and heritage, and may lead to more socio-culturally and politically sustainable approaches to planning, development and management of tourism.
旅游邂逅的成功可以通过制定跨文化策略来帮助,以便将当地人的有意识的感觉(情感)和微妙的印象(影响)有效地传达给游客。本文探讨了如何利用灾后旅游叙事、实践和地标来“调和”不同文化群体的感受。2011年日本Tōhoku地区发生三重灾难后,恢复中的社区将旅游作为支持当地经济、直面损失和克服创伤的一种方式。随着全球的注意力转移到新的灾难上,社区感到有必要吸引更多的游客,为当地人创造新的就业机会。然而,事实证明这是困难的:表达情绪反应的差异引起了当地人和外国人之间的紧张和不满,因为当地人感到被误解,而游客没有看到他们的期望得到满足。这阻碍了游客的接触,而这在一些社区看来是至关重要的,因为他们觉得“能够讲述他们的故事”和“被记住”是恢复过程的核心原则。在日本的案例中,我们认为,情感可以构成日本人和外国人之间协商意义和记忆的适当手段。情感因素经常被学术界所忽视,因为它们被认为是易变的和无结构的。目前还没有研究利用地理和跨学科的情感理论来深入了解灾难现场跨文化传播遗产和记忆的方式,以及严格和适当的情感方法方法。影响对当地人和游客都有好处,因为它为人们理解与灾难记忆和遗产有关的微妙而复杂的问题搭建了桥梁,并可能导致更多的社会文化和政治上可持续的方法来规划、发展和管理旅游业。
{"title":"CROSS-CULTURAL COMMUNICATION THROUGH AFFECT: THE POTENTIAL FOR POST-DISASTER TOURISM IN JAPAN","authors":"","doi":"10.3727/109830421x16296375579570","DOIUrl":"https://doi.org/10.3727/109830421x16296375579570","url":null,"abstract":"The success of tourism encounters can be aided by devising cross-cultural strategies so that conscious feelings (emotions) and subtle impressions (affects) of locals are communicated effectively to tourists. This article investigates how post-disaster tourism narratives, practices, and landmarks can be used to ‘attune’ the feelings of culturally different groups. After the Triple Disaster of 2011 in the Tōhoku region of Japan, the recovering communities have used tours as a way to support the local economy, confront their loss and overcome trauma. As global attention moves to new disasters, communities feel the need to attract more visitors and create new jobs for the locals. However, this has proven difficult: differences in expressing emotional responses caused tensions and dissatisfaction amongst locals and internationals, as locals feel misunderstood and tourists do not see their expectations met. This hinders the tourist encounter, which is seen by some of the communities as crucial, as they feel that ‘being able to tell their stories’ and ‘being remembered’ is a central tenet of the recovery process. In the case of Japan, we argue, affect can constitute an appropriate means to negotiate meaning and memory between Japanese and internationals. Affective elements are often overlooked by academics, as they are considered volatile and unstructured. There is no research that utilizes geographical and interdisciplinary theories of affect to gain an in-depth understanding in the ways to communicate heritage and memory cross-culturally in disaster sites, as well as rigorous and appropriate approaches to affective methods. Affect can benefit both locals and visitors, as it bridges understandings of the delicate and complex issues pertaining to disaster memory and heritage, and may lead to more socio-culturally and politically sustainable approaches to planning, development and management of tourism.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"18 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88753018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
CHINESE WORKING HOLIDAYMAKERS IN NEW ZEALAND: ADAPTATION TO WORK CULTURE 在新西兰打工度假的中国人:适应工作文化
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16191799471999
{"title":"CHINESE WORKING HOLIDAYMAKERS IN NEW ZEALAND: ADAPTATION TO WORK CULTURE","authors":"","doi":"10.3727/109830421x16191799471999","DOIUrl":"https://doi.org/10.3727/109830421x16191799471999","url":null,"abstract":"<jats:p> </jats:p>","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"8 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88951619","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
THE ROLE OF FACE GAINING ON MILLENNIALS’ OUTBOUND TRAVEL INTENTION IN MAINLAND CHINA 在中国大陆,面子在千禧一代出境游意向中的作用越来越大
IF 0.6 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-01-01 DOI: 10.3727/109830421x16262461231800
As a typical cultural concept being deeply rooted in Chinese society, “face” regulates many social behaviors in China. However, research on the social aspect of “face” is limited in tourism studies. This study applies an extended TPB model incorporating face gaining for examining millennials’ outbound travel intention from mainland China. By analyzing data from 350 Chinese millennial tourists, we find that face gaining has an indirect impact on outbound travel intention through attitude (ATT), subjective norm (SN) and perceived behavioral control (PBC). Based on the findings, the research provides some insights regarding “face gaining” in travel behavior, and destination marketing on Chinese millennials.
“面子”是中国社会根深蒂固的一个典型文化观念,它规范着中国的许多社会行为。然而,在旅游研究中,对“面子”的社会层面的研究还比较有限。本研究采用扩展的TPB模型,结合人脸获取来考察中国大陆千禧一代的出境游意向。通过对350名中国千禧一代游客的数据分析,我们发现面子获得通过态度(ATT)、主观规范(SN)和感知行为控制(PBC)间接影响出境旅游意愿。基于这些发现,该研究为中国千禧一代的旅游行为和目的地营销提供了一些关于“赢得面子”的见解。
{"title":"THE ROLE OF FACE GAINING ON MILLENNIALS’ OUTBOUND TRAVEL INTENTION IN MAINLAND CHINA","authors":"","doi":"10.3727/109830421x16262461231800","DOIUrl":"https://doi.org/10.3727/109830421x16262461231800","url":null,"abstract":"As a typical cultural concept being deeply rooted in Chinese society, “face” regulates many social behaviors in China. However, research on the social aspect of “face” is limited in tourism studies. This study applies an extended TPB model incorporating face gaining for examining millennials’ outbound travel intention from mainland China. By analyzing data from 350 Chinese millennial tourists, we find that face gaining has an indirect impact on outbound travel intention through attitude (ATT), subjective norm (SN) and perceived behavioral control (PBC). Based on the findings, the research provides some insights regarding “face gaining” in travel behavior, and destination marketing on Chinese millennials.","PeriodicalId":41836,"journal":{"name":"TOURISM CULTURE & COMMUNICATION","volume":"121 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84271412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
期刊
TOURISM CULTURE & COMMUNICATION
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1