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Levelling Up Organisational Learning Through Gamification: Based on Evidence from Public Sector Organisations in India 通过游戏化提升组织学习水平:基于印度公共部门组织的证据
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-06-21 DOI: 10.1177/23220937221082772
S. Nair, Jain Mathew, Ravikumar T
The concept of sustainability brought into focus the need for research into how to measure and achieve sustainable growth. The triple bottom line framework and the resource-based view of the firm suggest the need for organisations to look beyond profits and take into consideration the needs and effectiveness of its workforce. Research suggests that an effective workforce can be achieved through constant learning and development. Organisations have also expressed the need for training techniques that are more effective than the traditional methods. Gamification has been proposed as one such technique, and in the current study, the researchers evaluate the effectiveness of gamification in organisational training. For the purpose of the current study, 120 participants were chosen from public sector organisations in India. This is primarily because the technology-enhanced training effectiveness model (TETEM) suggests that the effectiveness of gamification would depend on the culture of the organisation, and prior research has been based in privately owned firms. The findings are in line with the theory of gamified learning and suggest that participants of the gamified module reported higher levels of learning, reaction and learner motivation. Additionally, learner motivation was found to strengthen the impact of gamification on the learning and reaction.
可持续发展的概念使人们注意到需要研究如何衡量和实现可持续增长。三重底线框架和公司的资源基础观点表明,组织需要超越利润,考虑到员工的需求和效率。研究表明,有效的员工队伍可以通过不断的学习和发展来实现。组织也表达了对比传统方法更有效的培训技术的需求。游戏化已经被提出作为这样一种技术,在当前的研究中,研究人员评估了游戏化在组织培训中的有效性。为了本研究的目的,从印度的公共部门组织中选择了120名参与者。这主要是因为技术增强培训有效性模型(TETEM)表明,游戏化的有效性将取决于组织的文化,而之前的研究是基于私营企业的。研究结果与游戏化学习理论一致,并表明游戏化模块的参与者报告了更高水平的学习,反应和学习者动机。此外,研究发现,学习者动机强化了游戏化对学习和反应的影响。
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引用次数: 2
Employee Gratitude: A Win-Win for the Employer and the Employee 员工感恩:雇主和员工的双赢
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-06-08 DOI: 10.1177/23220937221101261
A. Hameed, Muddasar Ghani Khwaja
Stress causes serious illnesses and damages employee well-being. The mutual gains human resource management (HRM) framework places HRM practices as the custodian of employee well-being in an organisation. This study presents a mutual gains HRM framework which has three components. First, employees can perceive that their organisation enacts HRM practices from two benevolent intentions (a) to help employees perform better and b) to improve their well-being. Second, these benevolent HRM attributions invoke gratitude among employees. Third, gratitude reduces employees’ perceived stress and improves their engagement levels. Fourth, gratitude mediates the relationship between both benevolent HRM attributions, employee stress and engagement levels. Purposive sampling technique was deployed for the collection of data using structured questionnaire from 294 respondents, working in the telecommunications sector of Pakistan. Measurement and structural model validity were tested through structural equation modelling (SEM) using Mplus 7.0. The findings confirmed theoretical connotations among the constructs. The study contributes to the literature by introducing a new HRM framework mediated by gratitude to reduce employee stress levels and improve their engagement.
压力会导致严重疾病并损害员工的健康。互惠互利的人力资源管理(HRM)框架将人力资源管理实践作为组织中员工福祉的守护者。本研究提出了一个互惠互利的人力资源管理框架,该框架由三个部分组成。首先,员工可以意识到,他们的组织制定人力资源管理实践有两个善意的意图(a)帮助员工表现更好,b)改善他们的福祉。其次,这些善意的人力资源管理归因唤起了员工的感激之情。第三,感恩可以减少员工的压力,提高他们的敬业度。第四,感恩调节了善意的人力资源管理归因、员工压力和敬业度之间的关系。采用有针对性的抽样技术,使用结构化问卷从294名在巴基斯坦电信部门工作的受访者中收集数据。使用Mplus 7.0通过结构方程建模(SEM)测试了测量和结构模型的有效性。这些发现证实了这些结构之间的理论内涵。该研究引入了一种以感恩为中介的新的人力资源管理框架,以降低员工的压力水平并提高他们的敬业度,从而为文献做出了贡献。
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引用次数: 3
How Fair Is My Job? The Effects of Organisational Justice on Job Involvement among Indian IT Workers during COVID-19 我的工作有多公平?2019冠状病毒病期间组织公正对印度IT工作者工作投入的影响
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-06-08 DOI: 10.1177/23220937221103335
P. Bhowmik, Pratishtha Bhattacharyya, K. Sahoo
Organisational justice has attained considerable attention due to work-related uncertainties induced by the COVID-19 pandemic. Using the uncertainty management theory of fairness at work, social exchange theory and norm reciprocity theory, this article investigates the mediating effects of work-related quality of life and job embeddedness on the relationship between organisational justice and job involvement during COVID-19. Data were collected through a survey questionnaire from five IT companies in India. Hayes’ PROCESS macro was used to test the parallel mediation effect in our study. The findings indicate that work-related quality of life and job embeddedness fully mediate the association between organisational justice and job involvement, and the point estimate of the differences between the two mediators confirms that work-related quality of life and job embeddedness are no different from each other, and they mediate the relationship between organisational justice and job involvement in parallel manner. The study highlights benefit that organisations may achieve from devising policies that capitalise on organisational fairness and facilitate working factors for better employee performance amid uncertain situations and shock events such as the current pandemic. The article also discusses other managerial implications to overcome the unwanted effects of employees’ work life uncertainties.
由于COVID-19大流行引起的与工作有关的不确定性,组织正义受到了相当大的关注。本文运用工作公平的不确定性管理理论、社会交换理论和规范互惠理论,探讨了新冠疫情期间工作生活质量和工作嵌入性对组织公正与工作投入关系的中介作用。数据是通过对印度五家IT公司的问卷调查收集的。本研究采用Hayes’s PROCESS宏来检验平行中介效应。研究结果表明,工作生活质量和工作嵌入性在组织公平感和工作投入之间具有充分的中介作用,对两者中介作用差异的点估计证实,工作生活质量和工作嵌入性在组织公平感和工作投入之间具有平行中介作用。该研究强调,在不确定的情况和诸如当前大流行等冲击事件中,组织可以通过制定利用组织公平和促进工作因素以提高员工绩效的政策来获得好处。本文还讨论了克服员工工作生活不确定性的不良影响的其他管理含义。
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引用次数: 0
Unfolding the Dimensions of HRD Activities in Pakistan: An Interview with Mr Jawaid Iqbal (CEO, Board of Director and Chairman) 展现巴基斯坦人力资源开发活动的各个方面:专访Jawaid Iqbal先生(首席执行官、董事会主席)
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-06-07 DOI: 10.1177/23220937221101283
Faheem Ahmed Patoli, Noman Soomro, S. Raza
Human Resource Development (HRD) is a source of competitive advantage and a fundamental approach to achieve organisational objectives. Considering the lack of empirical pieces of evidence. A need was felt to unfold and understand the HRD dimensions adopted by the Pakistani organisations. An interview-based methodology was opted to obtain the required information. The interview’s key themes involved HRD; needs, strategies, role in managing workforce diversity, organisational development initiatives and concern for technology. The interview’s core purpose remained limited to unfold the HRD activities in line with the identified themes. The interview was concluded with challenges, future roles, and recommendations and competencies for HRD professionals in Pakistan with broader and generalised implications to the South Asian region.
人力资源开发(HRD)是竞争优势的来源,也是实现组织目标的基本途径。考虑到缺乏经验证据。人们认为有必要展开和了解巴基斯坦各组织所采用的人力资源开发方面的内容。选择了以面谈为基础的方法来获得所需的资料。面试的主要主题涉及人力资源开发;需求,策略,在管理员工多样性中的作用,组织发展计划和对技术的关注。面谈的核心目的仍然限于根据已确定的主题展开人力资源开发活动。访谈最后讨论了巴基斯坦人力资源开发专业人员面临的挑战、未来的作用以及对南亚区域具有更广泛和普遍影响的建议和能力。
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引用次数: 0
Lost in the Perilous Boulevards of Gig Economy: Making of Human Drones 迷失在零工经济的危险林荫大道上:制造人类无人机
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-06-02 DOI: 10.1177/23220937221101259
Rajesh Gupta, Rajneesh Gupta
Along with advancements in information technology and related infrastructure, the gig economy is expanding to more and more cities in the world. In emerging economies like India, due to increasing urbanisation and Internet connectivity, many services are being delivered through technology platforms, and their numbers are growing fast. However, not much is known about the impact of app-based employment on the workers. The online food delivery sector is a suitable segment to probe the same. How vulnerable is this ever-dispensable food delivery employee in his monotonous job? These workers are employed under the mobile apps that control them like in a sci-fi game. What does it mean to be constantly under the mobile app surveillance? Does the flexibility of the gig economy impact the skills and aspirations of these boys? Does it dehumanise the workers and transform them into human drones? This study maps the lived experience of food delivery boys and their families, which has so far remained behind the celebrated success of the platform economy in India. Using both interview and participant observation methods to study gig workers and deploying dimensional analysis to unpack the context, this study finds evidence of unobtrusive dehumanisation. Given the mushrooming trend of such gig workers, the findings of this study call for a deeper analysis of the social impact of the gig economy and have far-reaching implications.
随着信息技术和相关基础设施的进步,零工经济正在向世界上越来越多的城市扩张。在印度等新兴经济体,由于城市化和互联网连接的不断增强,许多服务都是通过技术平台提供的,而且数量正在快速增长。然而,人们对基于应用程序的就业对工人的影响知之甚少。在线送餐行业是一个合适的调查领域。这位可有可无的送餐员在单调的工作中有多脆弱?这些工人受雇于控制他们的移动应用程序下,就像在科幻游戏中一样。经常被手机应用程序监视意味着什么?零工经济的灵活性是否会影响这些男孩的技能和抱负?它是否使工人失去人性,并将他们变成人类无人机?这项研究描绘了送餐男孩及其家人的生活经历,迄今为止,这一经历一直落后于印度平台经济的巨大成功。本研究使用访谈和参与者观察的方法来研究零工工人,并运用维度分析来揭示背景,发现了不引人注目的非人性化的证据。鉴于这种零工工人的迅速增长趋势,这项研究的结果呼吁对零工经济的社会影响进行更深入的分析,并具有深远的影响。
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引用次数: 1
An Empirical Investigation of the Higher Educational Institutions’ Attractiveness as an Employer 高等院校雇主吸引力的实证研究
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-04-19 DOI: 10.1177/23220937221078118
C. Prakash, R. Yadav, A. Singh, Aarti
In this competitive global market, where organisations struggle to attract the best talent, providing a unique employer value proposition (EVP), educational sector does not lag behind other sectors. In this study, the researchers tried to identify the dimensions of employer brand attractiveness among higher educational institutions’ potential faculty members. Furthermore, this study compares higher educational institutions’ attractiveness dimensions as employers among potential faculty members based on gender. A sample of 250 potential faculty members of higher educational institutions has been drawn from the national capital region (NCR), India. Confirmatory factor analysis and independent-sample t-test has been used to attain the objectives of the study. The study highlighted that economic value, social value, developmental value, interest value and application value significantly contribute to higher educational intuitions’ employer attractiveness. Furthermore, the independent sample t-test showed a significant difference among male and female potential employees of higher education institutions based on application value. The remaining dimensions, namely economic, social, developmental and interest, do not significantly differ. The study will help the management of higher educational institutions frame their unique EVP to attract quality academic talent.
在这个竞争激烈的全球市场中,组织努力吸引最优秀的人才,提供独特的雇主价值主张(EVP),教育部门并不落后于其他部门。在本研究中,研究者试图在高等教育机构潜在教师中识别雇主品牌吸引力的维度。此外,本研究还比较了不同性别的高等教育机构作为雇主对潜在教师的吸引力。从印度国家首都地区抽取了250名高等教育机构潜在教员的样本。采用验证性因子分析和独立样本t检验来达到研究目的。研究强调,经济价值、社会价值、发展价值、兴趣价值和应用价值对高等教育机构的雇主吸引力有显著影响。此外,独立样本t检验显示,基于应用价值的高校潜在员工男女之间存在显著差异。其余的方面,即经济、社会、发展和利益,没有显著的差别。这项研究将有助于高等教育机构的管理层制定其独特的EVP,以吸引优质的学术人才。
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引用次数: 3
Peer Review Excellence Award Winners 同行评议优秀奖得主
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-04-19 DOI: 10.1177/23220937221094996
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引用次数: 0
Striving for Inclusion of Diverse Employees: How Important is the Context? 努力包容多元化员工:环境有多重要?
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-04-18 DOI: 10.1177/23220937221083813
Zunaira Saqib, Mariam Khan
Organisations are making efforts to enhance diversity and become inclusive, yet there is little agreement on what leads an organisation to become inclusive. This article explores how organisations become inclusive through certain policies, practices, and behaviours. We conducted this study on a multinational subsidiary based in Pakistan with its parent company headquartered in Europe. Single case study methodology was used along with semi-structured interviews to gather in-depth data. Our findings suggest that inclusive organisations and inclusion can be considered relative concepts based on the context. An effort to find standardised policies, practices and behaviours to create inclusive organisations may not be possible. Organisations may be considered inclusive in the context that they operate in. The study strongly demonstrates the need to further refine the concept of inclusive organisations especially in light of societal context. The study serves as a valuable point of discussion in understanding how local operating context is balanced with international transfer of human resource (HR) practices. Our study contributes to diversity and inclusion literature through discussing behavioural and procedural elements that contribute towards building an inclusive workplace in a non-western context.
组织正在努力增强多样性和包容性,但对于如何使组织变得具有包容性,几乎没有达成一致意见。本文探讨了组织如何通过某些政策、实践和行为变得具有包容性。我们对一家总部设在巴基斯坦的跨国子公司进行了这项研究,其母公司总部设在欧洲。采用单案例研究方法和半结构化访谈来收集深度数据。我们的研究结果表明,包容性组织和包容性可以被认为是基于上下文的相关概念。寻找标准化政策、实践和行为来创建包容性组织的努力可能是不可能的。组织在其运作的环境中可能被认为具有包容性。该研究强烈表明,需要进一步完善包容性组织的概念,特别是在社会背景下。该研究为理解如何平衡当地运营环境与人力资源(HR)实践的国际转移提供了有价值的讨论点。我们的研究通过讨论有助于在非西方背景下建立包容性工作场所的行为和程序因素,为多样性和包容性文献做出了贡献。
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引用次数: 4
Person–Organisation Fit and Occupation Selection in Bangladesh: A Study on Bangladesh Civil Service Applicants 孟加拉的个人与组织契合度与职业选择:孟加拉公务员申请人研究
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-04-18 DOI: 10.1177/23220937221087022
Md Sohel Chowdhury, Dae-seok Kang
Using the tenets of the theory of planned behaviour (TPB), this study aims to investigate the role of person–organisation (P–O) fit in predicting the job-seeking intentions of university graduates in Bangladesh. There is a lack of adequate research into the theoretical phenomenon in career-related literature, especially in light of inconsistent findings for the suggested relationships under the TPB framework. This may be one of the pioneer studies that examines the role of perceived P–O fit in the association between the TPB core constructs (i.e., subjective norms, self-efficacy and attitudes) and job-seeking intentions. Based on data collected from 239 unemployed university graduates in Bangladesh, this article examines the hypothesised relationships among the study variables with structural equation modelling. The results indicated that P–O fit significantly predicted job-seeking intentions, both directly and indirectly, through the influence of attitudes. Additionally, attitudes partially mediated the association between self-efficacy and job-seeking intentions. Notably, although subjective norms could not influence job-seeking intentions, the boundary conditions of P–O fit perceptions on the relationship between subjective norms and job-seeking intentions appeared significant. Based on the findings, there is a discussion of practical implications for career counsellors and recruitment policymakers. Finally, the study’s limitations and possible research directions are highlighted.
利用计划行为理论(TPB)的原则,本研究旨在探讨个人-组织(P-O)拟合在预测孟加拉国大学毕业生求职意向中的作用。在职业相关文献中,对这一理论现象的研究还不够充分,特别是在TPB框架下的研究结果并不一致。本研究可能是探索感知P-O契合度在TPB核心构念(即主观规范、自我效能和态度)与求职意向之间关系中的作用的先驱研究之一。基于从孟加拉国239名失业大学毕业生收集的数据,本文用结构方程模型检验了研究变量之间的假设关系。结果表明,P-O匹配通过态度的影响直接或间接地显著预测求职意向。此外,态度在自我效能感与求职意向之间起部分中介作用。值得注意的是,虽然主观规范不影响求职意向,但P-O契合感知对主观规范与求职意向关系的边界条件显著。根据研究结果,讨论了对职业顾问和招聘政策制定者的实际影响。最后,指出了本研究的局限性和可能的研究方向。
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引用次数: 2
The Mediating Role of Psychological Empowerment on the Transformational Leadership-Innovative Work Behaviour relationship: A Study of Indian Banking Sector 心理赋权在转变型领导创新工作行为关系中的中介作用——对印度银行业的研究
IF 1.7 Q3 Business, Management and Accounting Pub Date : 2022-04-18 DOI: 10.1177/23220937221084436
Vishal Garg, Arun Kumar Attree, Vibhash Kumar
The purpose of the study was to examine the association between managers’ transformational leadership style and employees’ innovative work behaviour (IWB) through psychological empowerment. We employed survey methodology and collected data by administering a standardised instrument to employees (n = 203) working in public and private sector bank branches in the Delhi-NCR region of India. By applying structural equation modelling, we found that by adopting a transformational leadership style, managers can encourage employees’ IWB. Psychological empowerment partially mediated the relationship between transformational leadership and the IWB of the employees. Additionally, we found that the transformational leadership style is positively associated with the psychological empowerment of employees, and employees’ psychological empowerment is positively related to the IWB of the employees. The study practically iterates that transformational leaders can augment their employees’ innovative behaviour by empowering them.
本研究的目的是通过心理赋权来检验管理者的变革型领导风格与员工的创新工作行为之间的关系。我们采用了调查方法,并通过对印度德里NCR地区公共和私营部门银行分行的员工(n=203)使用标准化工具收集数据。通过应用结构方程模型,我们发现通过采用变革型领导风格,管理者可以鼓励员工的IWB。心理赋权在一定程度上调节了变革型领导与员工IWB之间的关系。此外,我们发现变革型领导风格与员工的心理赋权呈正相关,员工的心理授权与员工的IWB呈正相关。该研究实际上重申,转型型领导者可以通过赋予员工权力来增强员工的创新行为。
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引用次数: 1
期刊
South Asian Journal of Human Resource Management
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