Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0035
A. Turan, N. Uğur, Prashant C. Palvia
In this chapter, we report organizational, technological and individual information technology (IT) issues of Turkish IT workers. The participants of our survey are mostly young IT professionals, working full time in non-managerial positions. IT reliability and efficiency, security and privacy, and outsourcing were among the most pressing organizational issues. Among technology issues, business intelligence and analytics, enterprise application integration, and networks and telecommunications were the top concerns. Cost reduction and globalization were among the least important organizational IT-related issues, while cloud computing and collaborative and workflow tools were the least important technology issues. Turkish IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited moderate levels of turnover intention and felt pretty secure in their jobs.
{"title":"Information Technology Issues in Turkey","authors":"A. Turan, N. Uğur, Prashant C. Palvia","doi":"10.1142/9789811208645_0035","DOIUrl":"https://doi.org/10.1142/9789811208645_0035","url":null,"abstract":"In this chapter, we report organizational, technological and individual information technology (IT) issues of Turkish IT workers. The participants of our survey are mostly young IT professionals, working full time in non-managerial positions. IT reliability and efficiency, security and privacy, and outsourcing were among the most pressing organizational issues. Among technology issues, business intelligence and analytics, enterprise application integration, and networks and telecommunications were the top concerns. Cost reduction and globalization were among the least important organizational IT-related issues, while cloud computing and collaborative and workflow tools were the least important technology issues. Turkish IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited moderate levels of turnover intention and felt pretty secure in their jobs.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122066077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0033
Benjamin Yeo, A. Serenko, Tim Jacks
This chapter covers the organizational, technological, and individual information technology (IT) issues among IT workers in Taiwan. The results were obtained from a survey of 303 IT workers in Taiwan. Top-organizational issues identified by IT workers include security and privacy, and IT reliability and efficiency. Network/telecommunications is the top-ranked technology and infrastructure issue, which is expected, given Taiwan’s IT industry’s strengths in hardware manufacturing. IT workers in Taiwan seem to be moderately satisfied with their jobs and intend to stay. However, they may not be confident about the sustainability of their companies, given the challenges facing the Taiwanese IT industry and economy.
{"title":"Information Technology Issues in Taiwan","authors":"Benjamin Yeo, A. Serenko, Tim Jacks","doi":"10.1142/9789811208645_0033","DOIUrl":"https://doi.org/10.1142/9789811208645_0033","url":null,"abstract":"This chapter covers the organizational, technological, and individual information technology (IT) issues among IT workers in Taiwan. The results were obtained from a survey of 303 IT workers in Taiwan. Top-organizational issues identified by IT workers include security and privacy, and IT reliability and efficiency. Network/telecommunications is the top-ranked technology and infrastructure issue, which is expected, given Taiwan’s IT industry’s strengths in hardware manufacturing. IT workers in Taiwan seem to be moderately satisfied with their jobs and intend to stay. However, they may not be confident about the sustainability of their companies, given the challenges facing the Taiwanese IT industry and economy.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128382360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0015
Jaideep Ghosh, Dolphy M. Abraham, Prashant C. Palvia, Hamid R. Nemati
The importance of the information technology/information technology enabled services (IT/ITES) sector in modern Iran is indubitable. As IT has started to penetrate deeper into the country in recent years, IT and telecommunications infrastructure continue to be developed and enhanced throughout Iran. This expansion is creating many job prospects for employees in Iran, as well as providing greater availability of e-business, e-commerce, e-learning, and e-government in the country. Improving the quality of education and healthcare is also influenced by the growing importance of IT in the country. As demonstrated in this chapter, the three top IT-related organizational issues in Iran are: revenue-generating IT innovations, business agility and speed to market, and alignment between IT and business. The top three technology issues are: enterprise application integration, networks and telecommunications, and ERP systems. The IT employees indicate they are moderately happy with their work despite facing significant work pressure.
{"title":"Information Technology Issues in Iran","authors":"Jaideep Ghosh, Dolphy M. Abraham, Prashant C. Palvia, Hamid R. Nemati","doi":"10.1142/9789811208645_0015","DOIUrl":"https://doi.org/10.1142/9789811208645_0015","url":null,"abstract":"The importance of the information technology/information technology enabled services (IT/ITES) sector in modern Iran is indubitable. As IT has started to penetrate deeper into the country in recent years, IT and telecommunications infrastructure continue to be developed and enhanced throughout Iran. This expansion is creating many job prospects for employees in Iran, as well as providing greater availability of e-business, e-commerce, e-learning, and e-government in the country. Improving the quality of education and healthcare is also influenced by the growing importance of IT in the country. As demonstrated in this chapter, the three top IT-related organizational issues in Iran are: revenue-generating IT innovations, business agility and speed to market, and alignment between IT and business. The top three technology issues are: enterprise application integration, networks and telecommunications, and ERP systems. The IT employees indicate they are moderately happy with their work despite facing significant work pressure.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127990928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0032
Kyootai Lee, Youngkyu Kim, Prashant C. Palvia
The central theme that arises from the study of information technology/information systems (IT/IS) industries in South Korea is that IT/IS service companies have strategically placed a greater emphasis on domestic markets and the clients engaged in their conglomerates. Hence, they have considered reliable support and business continuance as key organizational issues. In addition, these firms have acutely reacted to the current social issues pertaining to IT/IS in South Korea. These are reflected in the fact that mobile apps, security and privacy, and networks are highly ranked among the organizational and technological issues. Employees in the IT/IS service industry sectors are generally satisfied with their current jobs, although they experience some levels of work pressure and burnout.
{"title":"Information Technology Issues in South Korea","authors":"Kyootai Lee, Youngkyu Kim, Prashant C. Palvia","doi":"10.1142/9789811208645_0032","DOIUrl":"https://doi.org/10.1142/9789811208645_0032","url":null,"abstract":"The central theme that arises from the study of information technology/information systems (IT/IS) industries in South Korea is that IT/IS service companies have strategically placed a greater emphasis on domestic markets and the clients engaged in their conglomerates. Hence, they have considered reliable support and business continuance as key organizational issues. In addition, these firms have acutely reacted to the current social issues pertaining to IT/IS in South Korea. These are reflected in the fact that mobile apps, security and privacy, and networks are highly ranked among the organizational and technological issues. Employees in the IT/IS service industry sectors are generally satisfied with their current jobs, although they experience some levels of work pressure and burnout.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126835019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0016
Chiara Frigerio, Marcello Martinez, M. P. Iacono, Federico Rajola, Tim Jacks
In this chapter, we report the organizational, technological, and individual information technology (IT) issues of Italian IT workers. The participants of our survey are mostly IT professionals, working full time in non-managerial positions. IT strategic planning, IT service management, knowledge management, alignment between IT and business were among the most pressing organizational issues. Top technology concerns include enterprise application integration, business intelligence/analytics, collaborative and workflow tools, and networks/telecommunications. Italian IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited low levels of turnover intention and felt quite secure in their jobs.
{"title":"Information Technology Issues in Italy","authors":"Chiara Frigerio, Marcello Martinez, M. P. Iacono, Federico Rajola, Tim Jacks","doi":"10.1142/9789811208645_0016","DOIUrl":"https://doi.org/10.1142/9789811208645_0016","url":null,"abstract":"In this chapter, we report the organizational, technological, and individual information technology (IT) issues of Italian IT workers. The participants of our survey are mostly IT professionals, working full time in non-managerial positions. IT strategic planning, IT service management, knowledge management, alignment between IT and business were among the most pressing organizational issues. Top technology concerns include enterprise application integration, business intelligence/analytics, collaborative and workflow tools, and networks/telecommunications. Italian IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited low levels of turnover intention and felt quite secure in their jobs.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131267553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0003
Md. Rakibul Hoque, Prashant C. Palvia
This chapter shows that the information technology (IT) organizations in Bangladesh are mainly concerned about business productivity and cost reduction. Some medium and most large organizations of the country are rapidly looking for adopting business process management systems, such as enterprise resource planning (ERP), and using business intelligence and analytics for business growth and sustainability. Other major concerns of the IT organizations and the government are the digitalization of public service, e-governance and adaptability of the IT professionals. Although the IT sector and outsourcing sector are thriving in the country, the widespread coverage of broadband internet and cost of connectivity are still barriers for the IT industry growth. However, unlike before when connectivity coverage and cost were very high and there was little scope for IT jobs in the country, the youth of the current generation are very enthusiastic to choose the IT profession as their career. The government has taken multiple mega Information and Communication Technologies (ICT) projects with long-term vision to facilitate the IT industry in Bangladesh.
{"title":"Information Technology Issues in Bangladesh","authors":"Md. Rakibul Hoque, Prashant C. Palvia","doi":"10.1142/9789811208645_0003","DOIUrl":"https://doi.org/10.1142/9789811208645_0003","url":null,"abstract":"This chapter shows that the information technology (IT) organizations in Bangladesh are mainly concerned about business productivity and cost reduction. Some medium and most large organizations of the country are rapidly looking for adopting business process management systems, such as enterprise resource planning (ERP), and using business intelligence and analytics for business growth and sustainability. Other major concerns of the IT organizations and the government are the digitalization of public service, e-governance and adaptability of the IT professionals. Although the IT sector and outsourcing sector are thriving in the country, the widespread coverage of broadband internet and cost of connectivity are still barriers for the IT industry growth. However, unlike before when connectivity coverage and cost were very high and there was little scope for IT jobs in the country, the youth of the current generation are very enthusiastic to choose the IT profession as their career. The government has taken multiple mega Information and Communication Technologies (ICT) projects with long-term vision to facilitate the IT industry in Bangladesh.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"135 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121344038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0004
Carlo Gabriel Porto Bellini, Valter Moreno, A. Graeml, Tim Jacks
This chapter presents the importance that Brazilian information technology (IT) professionals assign to current IT-related organizational and technological issues, and a myriad of individual perceptions about the IT job. The organizational and technological issues come from a number of scales available in the literature, including reports sponsored by the Society for Information Management (SIM) and published annually regarding how US IT executives see the industry trends. As for the job issues, Brazilian professionals manifested their views on classical constructs. The Brazilian survey was done in 2015–2016 and gathered the answers of 348 professionals. Broadly, they see the proposed IT trends as important to themselves in the organizational setting, and they seem to be happy with their job appointments. A particular finding is that a very large array of different technologies that populate the modern work environment are considered important to the individual worker, probably due to technology integration, ubiquity, and pervasiveness being a reality in organizations.
{"title":"Information Technology Issues in Brazil","authors":"Carlo Gabriel Porto Bellini, Valter Moreno, A. Graeml, Tim Jacks","doi":"10.1142/9789811208645_0004","DOIUrl":"https://doi.org/10.1142/9789811208645_0004","url":null,"abstract":"This chapter presents the importance that Brazilian information technology (IT) professionals assign to current IT-related organizational and technological issues, and a myriad of individual perceptions about the IT job. The organizational and technological issues come from a number of scales available in the literature, including reports sponsored by the Society for Information Management (SIM) and published annually regarding how US IT executives see the industry trends. As for the job issues, Brazilian professionals manifested their views on classical constructs. The Brazilian survey was done in 2015–2016 and gathered the answers of 348 professionals. Broadly, they see the proposed IT trends as important to themselves in the organizational setting, and they seem to be happy with their job appointments. A particular finding is that a very large array of different technologies that populate the modern work environment are considered important to the individual worker, probably due to technology integration, ubiquity, and pervasiveness being a reality in organizations.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124426453","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0011
Jerry Godwin Diabor, A. Serenko, Jaideep Ghosh
This project focuses on organizational, technological, and individual information technology (IT) issues in Ghana. IT has been widely adopted in Ghana, and it is growing at a relatively fast pace as more firms are trooping into the country. In this study, it was noticed that security and privacy became the top issues. This was not surprising because this has been a matter of concern to many organizations around the world as the adoption of IT must provide the assurance to the issues surrounding privacy and security. The government institutions in Ghana have started to rely heavily on IT, and security and privacy have been a major concern for employees.Business intelligence/analytics (BI/BA) is considered one of the major technology issues as indicated by a high demand for BI/BA professionals. Both small and large IT firms are providing BI/BA services in Ghana, and the demand is very strong. BI/BA is followed by customer relationship management systems and enterprise application integration in that order. Most of the IT professionals in the country are somewhat satisfied with their jobs, and they enjoy lower work pressures, workload, and burnout. They also exhibit a strong sense of professional accomplishment. Nevertheless, they are only somewhat loyal to their organizations and are more loyal to the IT profession because currently there is a high level of unemployment in Ghana, and it is difficult for IT professionals to easily change jobs.
{"title":"Information Technology Issues in Ghana","authors":"Jerry Godwin Diabor, A. Serenko, Jaideep Ghosh","doi":"10.1142/9789811208645_0011","DOIUrl":"https://doi.org/10.1142/9789811208645_0011","url":null,"abstract":"This project focuses on organizational, technological, and individual information technology (IT) issues in Ghana. IT has been widely adopted in Ghana, and it is growing at a relatively fast pace as more firms are trooping into the country. In this study, it was noticed that security and privacy became the top issues. This was not surprising because this has been a matter of concern to many organizations around the world as the adoption of IT must provide the assurance to the issues surrounding privacy and security. The government institutions in Ghana have started to rely heavily on IT, and security and privacy have been a major concern for employees.Business intelligence/analytics (BI/BA) is considered one of the major technology issues as indicated by a high demand for BI/BA professionals. Both small and large IT firms are providing BI/BA services in Ghana, and the demand is very strong. BI/BA is followed by customer relationship management systems and enterprise application integration in that order. Most of the IT professionals in the country are somewhat satisfied with their jobs, and they enjoy lower work pressures, workload, and burnout. They also exhibit a strong sense of professional accomplishment. Nevertheless, they are only somewhat loyal to their organizations and are more loyal to the IT profession because currently there is a high level of unemployment in Ghana, and it is difficult for IT professionals to easily change jobs.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"116 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133861503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0017
Hiroshi Sasaki, O. Sato, Prashant C. Palvia
This chapter explores current information technology (IT) issues in Japan from organizational, technological, and individual perspectives. Survey results included in the chapter reveal that security and privacy, IT reliability and efficiency, and business agility are the three top organizational IT issues in Japan. The top three concerns related to technology are business intelligence and analytics, networks and telecommunications, and enterprise application integration. Regarding individual issues, results indicate that IT workers are generally satisfied with their current jobs, experience a moderate level of stress, have a sense of accomplishment at work, and do not want to leave their jobs or the IT profession any time soon. These results are indicative of the Japan-specific situation in which the IT workplace is considered fairly stable.
{"title":"Information Technology Issues in Japan","authors":"Hiroshi Sasaki, O. Sato, Prashant C. Palvia","doi":"10.1142/9789811208645_0017","DOIUrl":"https://doi.org/10.1142/9789811208645_0017","url":null,"abstract":"This chapter explores current information technology (IT) issues in Japan from organizational, technological, and individual perspectives. Survey results included in the chapter reveal that security and privacy, IT reliability and efficiency, and business agility are the three top organizational IT issues in Japan. The top three concerns related to technology are business intelligence and analytics, networks and telecommunications, and enterprise application integration. Regarding individual issues, results indicate that IT workers are generally satisfied with their current jobs, experience a moderate level of stress, have a sense of accomplishment at work, and do not want to leave their jobs or the IT profession any time soon. These results are indicative of the Japan-specific situation in which the IT workplace is considered fairly stable.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"14 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113978014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0013
Tamara Keszey, Á. Katona, Prashant C. Palvia
The central theme that arises from the study of the information technology (IT) industry in Hungary is the current and future potential of the sector. The IT industry has already been a prominent contributor to the country’s GDP, has the highest employment share within the economy and offers one of the highest starting salaries. Our study however highlights that IT is still regarded as a function dedicated to support day-by-day effective operations of the firm. Hence, establishment of a novel view regarding IT as a future-oriented, cutting edge strategic tool to manage not only in-firm but also firm-external stakeholder relations (i.e., big data analysis, managing customers by means of mobile apps, data mining, cloud computing, etc.) may open up new avenues of development for IT in Hungary.
{"title":"Information Technology Issues in Hungary","authors":"Tamara Keszey, Á. Katona, Prashant C. Palvia","doi":"10.1142/9789811208645_0013","DOIUrl":"https://doi.org/10.1142/9789811208645_0013","url":null,"abstract":"The central theme that arises from the study of the information technology (IT) industry in Hungary is the current and future potential of the sector. The IT industry has already been a prominent contributor to the country’s GDP, has the highest employment share within the economy and offers one of the highest starting salaries. Our study however highlights that IT is still regarded as a function dedicated to support day-by-day effective operations of the firm. Hence, establishment of a novel view regarding IT as a future-oriented, cutting edge strategic tool to manage not only in-firm but also firm-external stakeholder relations (i.e., big data analysis, managing customers by means of mobile apps, data mining, cloud computing, etc.) may open up new avenues of development for IT in Hungary.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114775720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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