Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0002
Claudio Freijedo, Victor Veriansky, Alicia Cortagerena, Pablo Rota, Tim Jacks
The IT industry in Argentina has demonstrated strong growth in recent years, despite economic turmoil. The software and service segment has shown more dynamic growth than the hardware and supply segment. From 2008 to 2017, the software and service sector saw employment growth at an annual average of 4%. This growth drives a strong demand for IT personnel, but can also cause high employee turnover. The top IT organizational issues for IT workers in Argentina were alignment between IT and business, IT reliability and efficiency, IT strategic planning, and security and privacy. Top technology issues included enterprise application integration, business intelligence/analytics, and networks/telecommunications. The typical IT employee exhibits moderately high levels of job satisfaction. The overall assessment is that the IT sector in Argentina seems to exist as an island that is somewhat insulated from the larger economic challenges of the country.
{"title":"Information Technology Issues in Argentina","authors":"Claudio Freijedo, Victor Veriansky, Alicia Cortagerena, Pablo Rota, Tim Jacks","doi":"10.1142/9789811208645_0002","DOIUrl":"https://doi.org/10.1142/9789811208645_0002","url":null,"abstract":"The IT industry in Argentina has demonstrated strong growth in recent years, despite economic turmoil. The software and service segment has shown more dynamic growth than the hardware and supply segment. From 2008 to 2017, the software and service sector saw employment growth at an annual average of 4%. This growth drives a strong demand for IT personnel, but can also cause high employee turnover. The top IT organizational issues for IT workers in Argentina were alignment between IT and business, IT reliability and efficiency, IT strategic planning, and security and privacy. Top technology issues included enterprise application integration, business intelligence/analytics, and networks/telecommunications. The typical IT employee exhibits moderately high levels of job satisfaction. The overall assessment is that the IT sector in Argentina seems to exist as an island that is somewhat insulated from the larger economic challenges of the country.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128280038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0027
S. Wrycza, Damian Gajda, Prashant C. Palvia
In this chapter, the top issues related to information technology (IT) professionals and organizations in Poland are reported. A survey was conducted with the instrument provided by the World IT Project (Palvia et al., 2017; Palvia et al., 2018). Included in this chapter are challenges of IT in Poland, specifically organizational IT issues, technological and infrastructural concerns and, finally, individual IT employee issues. The top three organizational issues for IT employees are: Knowledge management, IT reliability and efficiency, and Security and privacy. The top three technology issues are: networks/ telecommunications, software as a service, and mobile and wireless applications. Furthermore, the IT employees are highly satisfied with their jobs and feel secure in the profession.
在本章中，报告了与波兰信息技术(IT)专业人员和组织相关的主要问题。使用世界IT项目提供的工具进行了一项调查(Palvia等，2017;Palvia et al.， 2018)。本章包括波兰IT的挑战，特别是组织IT问题，技术和基础设施问题，最后是个人IT员工问题。IT员工最关心的三个组织问题是:知识管理、IT可靠性和效率、安全和隐私。最重要的三个技术问题是:网络/电信、软件即服务、移动和无线应用。此外，IT员工对自己的工作非常满意，并在职业中感到安全。
{"title":"Information Technology Issues in Poland","authors":"S. Wrycza, Damian Gajda, Prashant C. Palvia","doi":"10.1142/9789811208645_0027","DOIUrl":"https://doi.org/10.1142/9789811208645_0027","url":null,"abstract":"In this chapter, the top issues related to information technology (IT) professionals and organizations in Poland are reported. A survey was conducted with the instrument provided by the World IT Project (Palvia et al., 2017; Palvia et al., 2018). Included in this chapter are challenges of IT in Poland, specifically organizational IT issues, technological and infrastructural concerns and, finally, individual IT employee issues. The top three organizational issues for IT employees are: Knowledge management, IT reliability and efficiency, and Security and privacy. The top three technology issues are: networks/ telecommunications, software as a service, and mobile and wireless applications. Furthermore, the IT employees are highly satisfied with their jobs and feel secure in the profession.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122985076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0007
M. Raymond, Shikui Wu, A. Serenko
Egypt has attracted a large number of multinational organizations and become an information technology (IT) hub in the Middle East region. This chapter presents the key issues in Egypt from organizational, technological, and individual perspectives. The top-IT issues in organizations are security and privacy, IT reliability and efficiency, and alignment between IT and business, while globalization, outsourcing, IT cost reduction, and “bring your own device” (BYOD) are the least concerns. The IT infrastructure in Egypt has been developed with recent upgrade of national networks, while networks and telecommunications, virtualization, and enterprise application integration are still highly ranked issues. Social networking/media appears to be the least important issue. The Egyptian IT workers are highly satisfied with their jobs, and they are confident and willing to accomplish their tasks successfully. Egypt has a healthy and growing IT workforce with higher education, strong interests, and both short- and long-term career plans in the IT filed.
{"title":"Information Technology Issues in Egypt","authors":"M. Raymond, Shikui Wu, A. Serenko","doi":"10.1142/9789811208645_0007","DOIUrl":"https://doi.org/10.1142/9789811208645_0007","url":null,"abstract":"Egypt has attracted a large number of multinational organizations and become an information technology (IT) hub in the Middle East region. This chapter presents the key issues in Egypt from organizational, technological, and individual perspectives. The top-IT issues in organizations are security and privacy, IT reliability and efficiency, and alignment between IT and business, while globalization, outsourcing, IT cost reduction, and “bring your own device” (BYOD) are the least concerns. The IT infrastructure in Egypt has been developed with recent upgrade of national networks, while networks and telecommunications, virtualization, and enterprise application integration are still highly ranked issues. Social networking/media appears to be the least important issue. The Egyptian IT workers are highly satisfied with their jobs, and they are confident and willing to accomplish their tasks successfully. Egypt has a healthy and growing IT workforce with higher education, strong interests, and both short- and long-term career plans in the IT filed.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133856949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0036
Anne L. Powell, P. Hart, Tim Jacks
This chapter addresses the top issues in the United Kingdom (UK) for IT professionals. The information technology (IT) profession is a growth industry in the UK and the demand for IT employees continues to rise. While London is still the largest tech hub in the UK, several other areas have seen a rise in technology innovation in the recent past. Because of technical innovations in the country, the UK has been ranked as the most entrepreneurial country in Europe, and the fourth most entrepreneurial country in the world. Reported in this chapter are the results of a survey which was completed by 95 IT employees. The typical response profile was a full-time, managerial IT employee with at least a bachelor’s degree and 10 or more years of IT experience. The top three organizational IT issues were (1) IT reliability and efficiency, (2) security and privacy, and (3) alignment between IT and business. The top three technology issues were (1) mobile and wireless application, (2) business intelligence/ analytics, and (3) software as a service (SaaS). IT employees in the UK are largely satisfied and believe they contribute value to their company. The participants are not concerned about their jobs being outsourced and most expect to stay within the IT industry in the near future.
{"title":"Information Technology Issues in the UK","authors":"Anne L. Powell, P. Hart, Tim Jacks","doi":"10.1142/9789811208645_0036","DOIUrl":"https://doi.org/10.1142/9789811208645_0036","url":null,"abstract":"This chapter addresses the top issues in the United Kingdom (UK) for IT professionals. The information technology (IT) profession is a growth industry in the UK and the demand for IT employees continues to rise. While London is still the largest tech hub in the UK, several other areas have seen a rise in technology innovation in the recent past. Because of technical innovations in the country, the UK has been ranked as the most entrepreneurial country in Europe, and the fourth most entrepreneurial country in the world. Reported in this chapter are the results of a survey which was completed by 95 IT employees. The typical response profile was a full-time, managerial IT employee with at least a bachelor’s degree and 10 or more years of IT experience. The top three organizational IT issues were (1) IT reliability and efficiency, (2) security and privacy, and (3) alignment between IT and business. The top three technology issues were (1) mobile and wireless application, (2) business intelligence/ analytics, and (3) software as a service (SaaS). IT employees in the UK are largely satisfied and believe they contribute value to their company. The participants are not concerned about their jobs being outsourced and most expect to stay within the IT industry in the near future.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"76 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131226579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0022
G. Parés, Ricardo Luis Parés Arce, Vicente Cubells Nonell, Eder Espinos Diaz, Luis Humberto Rojas Pineda, Prashant C. Palvia
This chapter investigates the top organizational, technological, and individual issues of information technology (IT) workers in Mexico, a country just south of the US border. It utilized the standard World IT Project survey instrument, which was carefully translated into Spanish by the local research team. Our findings indicate that the top five organizational issues are: IT reliability and efficiency, security and privacy, alignment between IT and business, project management, and IT strategic planning. The top five technology issues are: customer relationship management (CRM) systems, networks and telecommunications, business intelligence/analytics, enterprise application integration, and software as a service. As per individual issues, IT employees seem to be extremely satisfied with their jobs with a high sense of accomplishment, feel secure in their jobs and plan to be in the IT industry for a long time. One concern relates to gender equality and opportunities presented to women in the IT industry. Women and men are not treated equally in the workplace; while men are hired directly and hold full-time positions, women are hired as external consultants or on an outsourcing basis from a third party.
{"title":"Information Technology Issues in Mexico","authors":"G. Parés, Ricardo Luis Parés Arce, Vicente Cubells Nonell, Eder Espinos Diaz, Luis Humberto Rojas Pineda, Prashant C. Palvia","doi":"10.1142/9789811208645_0022","DOIUrl":"https://doi.org/10.1142/9789811208645_0022","url":null,"abstract":"This chapter investigates the top organizational, technological, and individual issues of information technology (IT) workers in Mexico, a country just south of the US border. It utilized the standard World IT Project survey instrument, which was carefully translated into Spanish by the local research team. Our findings indicate that the top five organizational issues are: IT reliability and efficiency, security and privacy, alignment between IT and business, project management, and IT strategic planning. The top five technology issues are: customer relationship management (CRM) systems, networks and telecommunications, business intelligence/analytics, enterprise application integration, and software as a service. As per individual issues, IT employees seem to be extremely satisfied with their jobs with a high sense of accomplishment, feel secure in their jobs and plan to be in the IT industry for a long time. One concern relates to gender equality and opportunities presented to women in the IT industry. Women and men are not treated equally in the workplace; while men are hired directly and hold full-time positions, women are hired as external consultants or on an outsourcing basis from a third party.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131551154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0031
K. Njenga, B. Scholtz, Jean-Paul Van Belle, A. Serenko
Many skilled information technology (IT) professionals working in South Africa understand that they work in a fast-changing environment. The emergent nature of IT, coupled with growing demands for new sets of IT skills in South Africa, has fostered a miscellany of employment issues in the IT profession at a higher percentage relative to other professions. Arguably, the antecedents that shape these issues in the profession are critical for managers in the industry. This chapter presents findings that are based on an investigation carried out in South Africa regarding the miscellany of organizational, technological, and individual issues that IT professionals face. Having a reliable and efficient IT infrastructure was by far the most highly ranked organizational issue. The most important technology issue as perceived by respondents was networking and telecommunications. Insights to these findings are discussed in this chapter.
{"title":"Information Technology Issues in South Africa","authors":"K. Njenga, B. Scholtz, Jean-Paul Van Belle, A. Serenko","doi":"10.1142/9789811208645_0031","DOIUrl":"https://doi.org/10.1142/9789811208645_0031","url":null,"abstract":"Many skilled information technology (IT) professionals working in South Africa understand that they work in a fast-changing environment. The emergent nature of IT, coupled with growing demands for new sets of IT skills in South Africa, has fostered a miscellany of employment issues in the IT profession at a higher percentage relative to other professions. Arguably, the antecedents that shape these issues in the profession are critical for managers in the industry. This chapter presents findings that are based on an investigation carried out in South Africa regarding the miscellany of organizational, technological, and individual issues that IT professionals face. Having a reliable and efficient IT infrastructure was by far the most highly ranked organizational issue. The most important technology issue as perceived by respondents was networking and telecommunications. Insights to these findings are discussed in this chapter.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114386617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0038
Prashant C. Palvia, Hao Wu, Tim Jacks
In this chapter, we analyze and report information technology (IT) issues for Vietnamese IT workers. The participants of our survey answered questions about organizational, technological and individual IT issues. They are mostly young IT professionals, holding a Bachelor’s degree, working full time, and in non-managerial positions. Security and privacy, revenue-generating IT innovations, business agility and speed to market, and knowledge management were among the most pressing organizational IT issues. The top three technology issues are mobile apps development, networks/telecommunications, and business intelligence/ analytics. Vietnamese IT employees seem to feel satisfied with their IT jobs. As to the responses about work pressure, work–life balance, and workload, they do not feel under too much pressure. They also feel a sense of accomplishment in general about doing their jobs. Although Vietnamese IT workers do not think future technology advancements may threaten their job, nor do they have a concern about their jobs being eliminated or outsourced, they do feel that other people may be able to perform their work activities such that their position could be replaced.
{"title":"Information Technology Issues in Vietnam","authors":"Prashant C. Palvia, Hao Wu, Tim Jacks","doi":"10.1142/9789811208645_0038","DOIUrl":"https://doi.org/10.1142/9789811208645_0038","url":null,"abstract":"In this chapter, we analyze and report information technology (IT) issues for Vietnamese IT workers. The participants of our survey answered questions about organizational, technological and individual IT issues. They are mostly young IT professionals, holding a Bachelor’s degree, working full time, and in non-managerial positions. Security and privacy, revenue-generating IT innovations, business agility and speed to market, and knowledge management were among the most pressing organizational IT issues. The top three technology issues are mobile apps development, networks/telecommunications, and business intelligence/ analytics. Vietnamese IT employees seem to feel satisfied with their IT jobs. As to the responses about work pressure, work–life balance, and workload, they do not feel under too much pressure. They also feel a sense of accomplishment in general about doing their jobs. Although Vietnamese IT workers do not think future technology advancements may threaten their job, nor do they have a concern about their jobs being eliminated or outsourced, they do feel that other people may be able to perform their work activities such that their position could be replaced.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115161432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0034
Savanid Vatanasakdakul, Chadi Aoun, W. Chantatub
Thailand is repositioning itself to reap the benefits of a digital knowledge-based economy. At a national level, the government is implementing Thailand 4.0, its strategic vision towards a digital future. Can Thailand achieve its vision? What challenges lie ahead? In addressing these fundamental questions, this study adopts a positivist epistemology, deploying a quantitative survey instrument. The results shed important light on organizational, infrastructural, and workforce-related issues in the information technology (IT) industry. The results highlight potential strengths and challenges that the industry faces, and provide in-depth and integrated analysis of these issues, along with avenues for future research.
{"title":"Information Technology Issues in Thailand","authors":"Savanid Vatanasakdakul, Chadi Aoun, W. Chantatub","doi":"10.1142/9789811208645_0034","DOIUrl":"https://doi.org/10.1142/9789811208645_0034","url":null,"abstract":"Thailand is repositioning itself to reap the benefits of a digital knowledge-based economy. At a national level, the government is implementing Thailand 4.0, its strategic vision towards a digital future. Can Thailand achieve its vision? What challenges lie ahead? In addressing these fundamental questions, this study adopts a positivist epistemology, deploying a quantitative survey instrument. The results shed important light on organizational, infrastructural, and workforce-related issues in the information technology (IT) industry. The results highlight potential strengths and challenges that the industry faces, and provide in-depth and integrated analysis of these issues, along with avenues for future research.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128747526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0030
Tim Jacks, N. Kazantsev, A. Serenko
This chapter presents the top organizational, technological, and individual issues facing information technology (IT) workers in Russia. Due to its political and economic history, Russia has a unique combination of issues and concerns not seen in Western countries. The top organizational IT issues in Russia were IT reliability and efficiency, security and privacy, and revenue-generating IT innovations. While the first two are similar to Western countries, the third is particular to the Russian context. The top-technology issues included business intelligence/analytics, business process management systems, and enterprise application integration. Surprisingly, networks/telecommunications was at the bottom of the list. While levels of job satisfaction, perceived work overload, work/home conflict, and work exhaustion/strain, were similar to those reported in other countries, professional self-efficacy was markedly lower as was turnover intention due to the likelihood of finding better work in other countries. Such differences highlight the importance of conducting research in non-Western countries.
{"title":"Information Technology Issues in Russia","authors":"Tim Jacks, N. Kazantsev, A. Serenko","doi":"10.1142/9789811208645_0030","DOIUrl":"https://doi.org/10.1142/9789811208645_0030","url":null,"abstract":"This chapter presents the top organizational, technological, and individual issues facing information technology (IT) workers in Russia. Due to its political and economic history, Russia has a unique combination of issues and concerns not seen in Western countries. The top organizational IT issues in Russia were IT reliability and efficiency, security and privacy, and revenue-generating IT innovations. While the first two are similar to Western countries, the third is particular to the Russian context. The top-technology issues included business intelligence/analytics, business process management systems, and enterprise application integration. Surprisingly, networks/telecommunications was at the bottom of the list. While levels of job satisfaction, perceived work overload, work/home conflict, and work exhaustion/strain, were similar to those reported in other countries, professional self-efficacy was markedly lower as was turnover intention due to the likelihood of finding better work in other countries. Such differences highlight the importance of conducting research in non-Western countries.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133742429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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