Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0026
Rolando A. Gonzales, E. A. Morris, Tim Jacks
This chapter about information technology (IT) issues in Peru addresses important attitudes and perceptions of IT workers in the context of a small Latin American country. The data were obtained through questionnaires completed by IT employees of 17 different organizations in Peru. First, the chapter explains important elements of the country’s background and history. Next, there is a preliminary explanation of the state of IT in Peru, especially compared with other countries in Latin America. Then, the methodology of the research is presented, and specific organizational, technological, and individual issues that IT employees face are explained. Overall, the IT workers feel satisfied with their jobs, do not feel excessive work pressure, and have a feeling of accomplishment. Top-ranked organizational IT issues include alignment between IT and business and IT strategic planning. For technology issues, the top-ranked concerns are business intelligence and analytics and enterprise application integration.
{"title":"Information Technology Issues in Peru","authors":"Rolando A. Gonzales, E. A. Morris, Tim Jacks","doi":"10.1142/9789811208645_0026","DOIUrl":"https://doi.org/10.1142/9789811208645_0026","url":null,"abstract":"This chapter about information technology (IT) issues in Peru addresses important attitudes and perceptions of IT workers in the context of a small Latin American country. The data were obtained through questionnaires completed by IT employees of 17 different organizations in Peru. First, the chapter explains important elements of the country’s background and history. Next, there is a preliminary explanation of the state of IT in Peru, especially compared with other countries in Latin America. Then, the methodology of the research is presented, and specific organizational, technological, and individual issues that IT employees face are explained. Overall, the IT workers feel satisfied with their jobs, do not feel excessive work pressure, and have a feeling of accomplishment. Top-ranked organizational IT issues include alignment between IT and business and IT strategic planning. For technology issues, the top-ranked concerns are business intelligence and analytics and enterprise application integration.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122233120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0019
E. Vaiciukynaite, R. Gatautis, Elena Vitkauskaite, Tim Jacks
In this chapter, we provide a better understanding of issues related to organizational, technological, and individual levels as perceived by Lithuanian information technology (IT) employees. This research applied multiple data-collection methods including emails, paper-based surveys, and web-administered surveys. A sample size of 300 IT employees was collected. The findings indicate that the most critical organizational issue in Lithuania involves IT reliability and efficiency while the least important issue is bring your own computing device (BYOD). Regarding technology-related issues, the most significant issue is software as a service. Importantly, Lithuanian IT employees are satisfied with their current job position and seek to maintain it in the near future even though IT professionals have a feeling of pressure at their workplace and face some uncertainty about their future in the IT industry. These findings might act as a catalyst for further analysis and enhance understanding of IT issues in Lithuania.
{"title":"Information Technology Issues in Lithuania","authors":"E. Vaiciukynaite, R. Gatautis, Elena Vitkauskaite, Tim Jacks","doi":"10.1142/9789811208645_0019","DOIUrl":"https://doi.org/10.1142/9789811208645_0019","url":null,"abstract":"In this chapter, we provide a better understanding of issues related to organizational, technological, and individual levels as perceived by Lithuanian information technology (IT) employees. This research applied multiple data-collection methods including emails, paper-based surveys, and web-administered surveys. A sample size of 300 IT employees was collected. The findings indicate that the most critical organizational issue in Lithuania involves IT reliability and efficiency while the least important issue is bring your own computing device (BYOD). Regarding technology-related issues, the most significant issue is software as a service. Importantly, Lithuanian IT employees are satisfied with their current job position and seek to maintain it in the near future even though IT professionals have a feeling of pressure at their workplace and face some uncertainty about their future in the IT industry. These findings might act as a catalyst for further analysis and enhance understanding of IT issues in Lithuania.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129521417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0018
A. Turan, N. Uğur, Prashant C. Palvia
In this chapter, we report organizational, technological and individual information technology (IT) issues of Jordanian IT workers. Based on our survey, security and privacy, IT reliability and efficiency, business productivity and cost reduction, revenue-generating IT innovations, and alignment between IT and business are the top five crucial organizational IT issues in Jordan. Networks and communications, business intelligence and analytics, business process management systems, collaborative and workflow tools, and big data systems are the top technology issues. Jordanian IT employees seem to be satisfied with their jobs, and their workload is manageable. They exhibit satisfactory levels of job security and plan to remain in the current job and the IT profession.
{"title":"Information Technology Issues in Jordan","authors":"A. Turan, N. Uğur, Prashant C. Palvia","doi":"10.1142/9789811208645_0018","DOIUrl":"https://doi.org/10.1142/9789811208645_0018","url":null,"abstract":"In this chapter, we report organizational, technological and individual information technology (IT) issues of Jordanian IT workers. Based on our survey, security and privacy, IT reliability and efficiency, business productivity and cost reduction, revenue-generating IT innovations, and alignment between IT and business are the top five crucial organizational IT issues in Jordan. Networks and communications, business intelligence and analytics, business process management systems, collaborative and workflow tools, and big data systems are the top technology issues. Jordanian IT employees seem to be satisfied with their jobs, and their workload is manageable. They exhibit satisfactory levels of job security and plan to remain in the current job and the IT profession.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130777062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0025
I. Qureshi, Moazzam Hussain, H. Raza, Shaista Shahid, Prashant C. Palvia, A. Turan
Country Introduction: Pakistan, officially the Islamic Republic of Pakistan, is a country in South Asia. It is the world’s sixth-most populous country with a population exceeding 212,742,631 people. In area, it is the 33rd-largest country, spanning 881,913 square kilometres. Pakistan is a vibrant economy in terms of its information technology (IT) industry and services. This chapter focuses on organizational IT issues, technology issues, and individual IT employee issues in Pakistan. Revenue-generating IT innovations, IT strategic planning, and business productivity and cost are the highest-ranked organizational IT issues in Pakistan. Among the top technology issues are business intelligence/ analytics, customer relationship management (CRM) systems, and mobile and wireless applications. Bring your own device (BYOD), outsourcing, and globalization are the least important organizational IT issues, while networks/telecommunications, big data systems, and enterprise resource planning (ERP) systems are the least important technology issues. IT industry workers in Pakistan seem to be satisfied but have moderate levels of burnout and workload pressure at their jobs. Most of the IT workforce in Pakistan is motivated to remain in the IT industry in the future.
{"title":"Information Technology Issues in Pakistan","authors":"I. Qureshi, Moazzam Hussain, H. Raza, Shaista Shahid, Prashant C. Palvia, A. Turan","doi":"10.1142/9789811208645_0025","DOIUrl":"https://doi.org/10.1142/9789811208645_0025","url":null,"abstract":"Country Introduction: Pakistan, officially the Islamic Republic of Pakistan, is a country in South Asia. It is the world’s sixth-most populous country with a population exceeding 212,742,631 people. In area, it is the 33rd-largest country, spanning 881,913 square kilometres. Pakistan is a vibrant economy in terms of its information technology (IT) industry and services. This chapter focuses on organizational IT issues, technology issues, and individual IT employee issues in Pakistan. Revenue-generating IT innovations, IT strategic planning, and business productivity and cost are the highest-ranked organizational IT issues in Pakistan. Among the top technology issues are business intelligence/ analytics, customer relationship management (CRM) systems, and mobile and wireless applications. Bring your own device (BYOD), outsourcing, and globalization are the least important organizational IT issues, while networks/telecommunications, big data systems, and enterprise resource planning (ERP) systems are the least important technology issues. IT industry workers in Pakistan seem to be satisfied but have moderate levels of burnout and workload pressure at their jobs. Most of the IT workforce in Pakistan is motivated to remain in the IT industry in the future.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130970053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0010
Elisabeth F. Mueller, Jaideep Ghosh, Prashant C. Palvia
Germany has the largest information technology (IT) market in Europe and one of the most important markets in the world. While it is home to some globally leading IT companies, the German IT industry is more accurately characterized by highly specialized small- and medium-sized enterprises (SMEs) and many vibrant IT start-up companies. A major challenge for the German IT industry that runs as a common theme through the present study is the use of new technologies as companies need to continue investing in innovations and technologies to keep up with the global pace of innovation. In this context, the companies seek to recruit highly skilled IT professionals. However, the supply of skilled labor is short, which is another theme that arises in this study.
{"title":"Information Technology Issues in Germany","authors":"Elisabeth F. Mueller, Jaideep Ghosh, Prashant C. Palvia","doi":"10.1142/9789811208645_0010","DOIUrl":"https://doi.org/10.1142/9789811208645_0010","url":null,"abstract":"Germany has the largest information technology (IT) market in Europe and one of the most important markets in the world. While it is home to some globally leading IT companies, the German IT industry is more accurately characterized by highly specialized small- and medium-sized enterprises (SMEs) and many vibrant IT start-up companies. A major challenge for the German IT industry that runs as a common theme through the present study is the use of new technologies as companies need to continue investing in innovations and technologies to keep up with the global pace of innovation. In this context, the companies seek to recruit highly skilled IT professionals. However, the supply of skilled labor is short, which is another theme that arises in this study.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114172385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0020
Nikola Levkov, Mijalche Santa, Tim Jacks, A. Turan
The information technology (IT) industry is recognized as a key sector in the Republic of Macedonia. It demonstrates continuous growth in terms of number of IT companies and employees. We present the key results from our World IT Project of Macedonian IT workers regarding organizational, technological and individual IT issues in this chapter. The most important organizational issues are knowledge management, lack of IT staff, and very high IT employee turnover rate in the Macedonian sample. Business intelligence/analytics and software as a service are also identified among the most important technology and infrastructure issues. Finally, regarding the individual IT employee issues, it should be noted that most of the IT professionals in Macedonia in general are quite satisfied with and they like their current job. Thus, employment in IT industry in Macedonia continues to be very attractive for young people.
{"title":"Information Technology Issues in Republic of Macedonia","authors":"Nikola Levkov, Mijalche Santa, Tim Jacks, A. Turan","doi":"10.1142/9789811208645_0020","DOIUrl":"https://doi.org/10.1142/9789811208645_0020","url":null,"abstract":"The information technology (IT) industry is recognized as a key sector in the Republic of Macedonia. It demonstrates continuous growth in terms of number of IT companies and employees. We present the key results from our World IT Project of Macedonian IT workers regarding organizational, technological and individual IT issues in this chapter. The most important organizational issues are knowledge management, lack of IT staff, and very high IT employee turnover rate in the Macedonian sample. Business intelligence/analytics and software as a service are also identified among the most important technology and infrastructure issues. Finally, regarding the individual IT employee issues, it should be noted that most of the IT professionals in Macedonia in general are quite satisfied with and they like their current job. Thus, employment in IT industry in Macedonia continues to be very attractive for young people.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124780576","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0024
Olayinka David-West, E. Ohu, Prashant C. Palvia
Based on our implementation of the World Information Technology (IT) Project survey, the three top organizational issues from the perspective of IT employees in Nigeria are: IT reliability and efficiency, business process reengineering, and business agility and speed to market. The top three technology issues are: cloud computing, mobile and wireless applications, and business intelligence/analytics. Nigerian IT employees are relatively satisfied with their jobs, and feel highly accomplished in terms of what they contribute to their organizations. Despite a perception of increased pressure from work, there is a moderate experience of work and family balance, even though some still experience burnout. The threat of job losses or outsourcing is low although job rotations are expected. On the whole, IT workers are relatively mobile and open to new opportunities in and outside of the IT industry.
{"title":"Information Technology Issues in Nigeria","authors":"Olayinka David-West, E. Ohu, Prashant C. Palvia","doi":"10.1142/9789811208645_0024","DOIUrl":"https://doi.org/10.1142/9789811208645_0024","url":null,"abstract":"Based on our implementation of the World Information Technology (IT) Project survey, the three top organizational issues from the perspective of IT employees in Nigeria are: IT reliability and efficiency, business process reengineering, and business agility and speed to market. The top three technology issues are: cloud computing, mobile and wireless applications, and business intelligence/analytics. Nigerian IT employees are relatively satisfied with their jobs, and feel highly accomplished in terms of what they contribute to their organizations. Despite a perception of increased pressure from work, there is a moderate experience of work and family balance, even though some still experience burnout. The threat of job losses or outsourcing is low although job rotations are expected. On the whole, IT workers are relatively mobile and open to new opportunities in and outside of the IT industry.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"2 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124204053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0014
Jaideep Ghosh, Dolphy M. Abraham, Prashant C. Palvia
The central theme that arises from the study of the information technology (IT) industry in India is the importance of the size and adaptability of the IT workforce in the country. The prominence that Indian companies receive globally is due primarily to their ability to provide knowledgeable and skilled IT workers to clients who have a lot of projects that need to be carried out. The IT industry in India has also been able to adapt fairly well to the changing needs of their global clients. Global businesses have not only been outsourcing their IT work to Indian IT service companies over the past three decades, but they have also started to locate in-house units in India in order to make appropriate use of the availability of this sizable and skilled workforce.
{"title":"Information Technology Issues in India","authors":"Jaideep Ghosh, Dolphy M. Abraham, Prashant C. Palvia","doi":"10.1142/9789811208645_0014","DOIUrl":"https://doi.org/10.1142/9789811208645_0014","url":null,"abstract":"The central theme that arises from the study of the information technology (IT) industry in India is the importance of the size and adaptability of the IT workforce in the country. The prominence that Indian companies receive globally is due primarily to their ability to provide knowledgeable and skilled IT workers to clients who have a lot of projects that need to be carried out. The IT industry in India has also been able to adapt fairly well to the changing needs of their global clients. Global businesses have not only been outsourcing their IT work to Indian IT service companies over the past three decades, but they have also started to locate in-house units in India in order to make appropriate use of the availability of this sizable and skilled workforce.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132199237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0009
Hajer Kefi, M. Kalika, Prashant C. Palvia
The information technology (IT) industry in France realizes the importance of developing highly innovative IT-based business solutions in order to meet the challenges of fierce global competition. The new FrenchTech eco-system, strongly supported by the French government, is enhancing this trend. Against this backdrop, we examined the important organizational, technological and individual concerns of IT employees in France. The three topmost organizational IT issues are: Revenue generating IT innovations, security and privacy, and project management. The top-three technology issues are: Business intelligence and analytics, customer relationship management systems, and mobile and wireless systems. In general, the IT employees are satisfied with their jobs and the IT profession, and plan to stay with the current employer in the near term.
{"title":"Information Technology Issues in France","authors":"Hajer Kefi, M. Kalika, Prashant C. Palvia","doi":"10.1142/9789811208645_0009","DOIUrl":"https://doi.org/10.1142/9789811208645_0009","url":null,"abstract":"The information technology (IT) industry in France realizes the importance of developing highly innovative IT-based business solutions in order to meet the challenges of fierce global competition. The new FrenchTech eco-system, strongly supported by the French government, is enhancing this trend. Against this backdrop, we examined the important organizational, technological and individual concerns of IT employees in France. The three topmost organizational IT issues are: Revenue generating IT innovations, security and privacy, and project management. The top-three technology issues are: Business intelligence and analytics, customer relationship management systems, and mobile and wireless systems. In general, the IT employees are satisfied with their jobs and the IT profession, and plan to stay with the current employer in the near term.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126127521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.1142/9789811208645_0021
Ainin Sulaiman, N. Jaafar, Prashant C. Palvia
This chapter discusses three main categories of information technology (IT) issues, namely, organizational, technological and individual. The empirical data for this study was obtained via a survey questionnaire of 300 IT professionals in various firms in the Multimedia Super Corridor area. The top three most important organizational issues are IT reliability and efficiency, security and privacy, and IT strategic planning. In terms of technology issues, mobile and wireless applications, networks/telecommunications, and business intelligence/analytics were perceived to be the most important. Generally, the IT professionals are satisfied with their job, feel a sense of accomplishment towards their job and are able to balance their work–life responsibilities.
{"title":"Information Technology Issues in Malaysia","authors":"Ainin Sulaiman, N. Jaafar, Prashant C. Palvia","doi":"10.1142/9789811208645_0021","DOIUrl":"https://doi.org/10.1142/9789811208645_0021","url":null,"abstract":"This chapter discusses three main categories of information technology (IT) issues, namely, organizational, technological and individual. The empirical data for this study was obtained via a survey questionnaire of 300 IT professionals in various firms in the Multimedia Super Corridor area. The top three most important organizational issues are IT reliability and efficiency, security and privacy, and IT strategic planning. In terms of technology issues, mobile and wireless applications, networks/telecommunications, and business intelligence/analytics were perceived to be the most important. Generally, the IT professionals are satisfied with their job, feel a sense of accomplishment towards their job and are able to balance their work–life responsibilities.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114951003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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