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Determinats of Size of Trade : A Cross Country Analysis 贸易规模的决定因素:一个跨国分析
Pub Date : 2018-12-01 DOI: 10.12816/0052299
O. , Okonta Patrick
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引用次数: 0
Nigeria Customs Service : Sources of Intelligence and Border Security 尼日利亚海关:情报来源和边境安全
Pub Date : 2018-12-01 DOI: 10.12816/0055076
Olukayode , Olomu Babatunde, Folasade , Adewumi Eyitayo, David , Alao Oladimeji
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引用次数: 0
Application of Scientific Management Principles for Effective Management of Higher Institutions in Nigeria 科学管理原则在尼日利亚高校有效管理中的应用
Pub Date : 2018-12-01 DOI: 10.12816/0052301
Yusuf , Suleiman, Jimoh , Abdulrasheed, Sani , Ibrahim Amin, Yusuf , Abiola Abubakar
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引用次数: 0
Money Deposit Banks and the Effect of Interest Rate on Agribusiness 货币存款银行与利率对农业综合企业的影响
Pub Date : 2018-12-01 DOI: 10.12816/0052298
Esther Monisola Alao, Oluwakemi , Kolawole
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引用次数: 1
Electronic Customer Relationship Management and Consumer Behaviour : A Study of Diamond Bank PLC, Nigeria 电子客户关系管理与消费者行为:尼日利亚钻石银行的研究
Pub Date : 2018-08-01 DOI: 10.12816/0048619
A. U. Kalu, Larry Chukwuemeka Unachukwu, Oti Ibiam
The study focuses on electronic customer relationship management and consumer behavior with special emphasis on diamond bank Plc. Retail financial services in all markets, including emerging markets, are undergoing major transformation that is driven by change, deregulation and customer sophistication. Electronic Customer service and specifically online customer relationship management in particular is crucial to attaining a sustainable competitive advantage, in the market place. The main objective of the study is to examine the effect of electronic customer relationship management on customer patronage. A survey design was adopted for the study and one hundred and ninety copies of structured questionnaire were used as primary data collection instrument which was distributed to customers of diamond bank in the study area. However, the postulated hypotheses were tested by employing the Pearson product moment Correlation Coefficient (PPMCC) statistical tool which was facilitated by the statistical packages for social sciences (SPSS). The study however showed that a significant relationship exists between e-CRM and consumer behavior. Furthermore, it was found that amongst the dimensions of e-CRM, e-commitment and e-satisfaction impacts more significantly on customer patronage. The study therefore concludes that Nigerian money deposit banks should increase their electronic platform strategies since they commensurably impact on their level of customer patronage. However, the study recommended that the key to efficient performance of Nigeria banking industry is hinged on their ability to identify, attract, retain and develop their customers better than competitors and could be achieved by improved e-trust, e-commitment and e-satisfaction. Limitation and suggestion for further studies was given.
本研究的重点是电子客户关系管理和消费者行为,特别强调钻石银行有限公司。所有市场(包括新兴市场)的零售金融服务都在经历重大变革,这是由变革、放松管制和客户成熟度推动的。电子客户服务,特别是在线客户关系管理,对于在市场上获得可持续的竞争优势至关重要。本研究的主要目的是检验电子客户关系管理对客户惠顾的影响。本研究采用调查设计,采用结构化问卷190份作为主要数据收集工具,分发给研究区域内钻石银行的客户。然而,假设的假设是采用皮尔逊积矩相关系数(PPMCC)统计工具进行检验,该工具由社会科学统计软件包(SPSS)提供便利。然而,研究表明,e-CRM与消费者行为之间存在着显著的关系。此外,我们还发现,在电子客户关系管理的维度中,电子承诺和电子满意度对客户惠顾的影响更为显著。因此,该研究得出结论,尼日利亚的货币存款银行应该增加他们的电子平台战略,因为它们对客户的惠顾水平有相应的影响。然而,该研究建议,尼日利亚银行业高效绩效的关键取决于他们比竞争对手更好地识别、吸引、留住和发展客户的能力,这可以通过提高电子信任、电子承诺和电子满意度来实现。提出了进一步研究的局限性和建议。
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引用次数: 0
An Empirical Study of Cooperative Societies on Credit Delivery for Small and Medium Scale Businesses in Ondo State, Nigeria 尼日利亚翁多州合作社对中小企业信贷投放的实证研究
Pub Date : 2018-08-01 DOI: 10.12816/0048617
F. Aribaba, O. L. Ahmodu, A. Yusuf
This study evaluates the impact of loans given to small-scale businesses by the cooperative societies in Ondo State and the performance of small-scale business. Primary data were sourced using questionnaires and personal interview while the secondary data were obtained from unpublished book of accounts and old receipts of selected small-scale business entrepreneurs from Ondo State. A total of 142 small-scale businesses registered with the National Association of Small-Scale Industrialists (NASSI), Ondo State chapter were randomly selected. Data collected were analyzed using appropriate descriptive and inferential statistical techniques. Specifically, the Pooled Least Square (PLS) regression technique was used which took the heterogeneity of individual firms into account. This was believed to enrich empirical analysis in a way that might not be possible if only cross-section or time series data were used. Findings revealed a strong and statistically significant relationship (p<0.05) between loan facilities of cooperative societies and indices of performance of small-scale businesses in Ondo State. Loan facilities granted by cooperative societies in Ondo State enhance the performance of small-scale businesses. Current assets were also found to be more loan sensitive than fixed assets. This seems to agree with financial and conventional wisdom since most cooperative societies grant short term finance to business owners. However, the fact that fixed assets is not loan sensitive contradicts the hypothesis of this study. Arising from the analyses and findings, the study therefore recommends that cooperative societies should seek long term capital from pensions and insurance companies in the country to enable them grant more loans to small businesses thereby improving the growth of the small-scale businesses. It is also recommended that all cooperative societies must be registered with monetary regulatory authorities so that their performances can be periodically evaluated and contribution to economic development determined.
本研究评估了翁多州合作社向小型企业提供贷款的影响和小型企业的绩效。主要数据是通过问卷调查和个人访谈获得的,而次要数据是从翁多州选定的小型企业企业家未出版的帐簿和旧收据中获得的。在全国小型工业家协会(NASSI)翁多州分会注册的142个小型企业是随机选择的。收集的数据使用适当的描述性和推断性统计技术进行分析。具体来说,我们使用了集合最小二乘(PLS)回归技术,该技术考虑了单个企业的异质性。这被认为以一种如果只使用横截面或时间序列数据可能无法实现的方式丰富了实证分析。研究结果显示,合作社贷款设施与翁多州小型企业绩效指标之间存在很强的统计学显著关系(p<0.05)。翁多州合作社提供的贷款设施提高了小型企业的业绩。流动资产对贷款的敏感度也高于固定资产。这似乎符合金融和传统智慧,因为大多数合作社都向企业主提供短期融资。然而,固定资产对贷款不敏感的事实与本研究的假设相矛盾。因此,根据分析和调查结果,研究报告建议合作社应向该国的养恤金和保险公司寻求长期资本,使它们能够向小型企业提供更多贷款,从而改善小型企业的增长。还建议所有合作社必须向货币管理当局登记,以便定期评价其业绩并确定其对经济发展的贡献。
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引用次数: 1
Retail-Chain Multi-Item Optimization : A Mixed Integer Non-Linear (MINL) Heuristic Approach 零售连锁多项目优化:一种混合整数非线性启发式方法
Pub Date : 2018-08-01 DOI: 10.12816/0048616
M. Pattnaik, P. Gahan
The model studies the optimization of mixed integer non-linear retail-chain multi-item model. In this model publicity and no items lost due to deterioration are the significant factors with the decision parameters are retailer’s order quantity publicity effort factor for multi-item and cycle time. Retailer’s order quantity for deteriorated multi-item is an integer and the publicity effort for each multi-item may be integer or fraction. So a heuristic approach is applied in a mixed integer nonlinear retail-chain multi-item model. The market demand may increase with the publicity of the multi-item over time when the units do not lost due to deterioration. In this model, publicity effort and replenishment decision are adjusted arbitrarily upward or downward for profit maximization model in response to the change in market demand within the planning horizon. The numerical analysis and comparative analysis show that an appropriate publicity policy can benefit the retailer. Finally, sensitivity analysis of the optimal solution with respect to the major inventory parameters is also studied to draw the managerial implications with retailer’s perspective.
该模型研究了混合整数非线性零售链多项目模型的优化问题。在该模型中,以零售商的订货数量、多商品的宣传努力系数和周期时间为决策参数,宣传和商品不因变质而丢失是重要因素。零售商对变质多产品的订单量是一个整数,每个多产品的宣传力度可以是整数或分数。因此,将启发式方法应用于混合整数非线性零售链多项目模型。市场需求可能会随着多项目的宣传随着时间的推移而增加,但单位不会因变质而丢失。在该模型中,根据规划范围内市场需求的变化,根据利润最大化模型,对宣传力度和补货决策进行任意向上或向下调整。数值分析和比较分析表明,适当的宣传政策可以使零售商受益。最后,还研究了最优解对主要库存参数的敏感性分析,从零售商的角度得出管理启示。
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引用次数: 1
Corporate Social Responsibility Programme and Development of Host Communities in Enugu State, Nigeria 尼日利亚埃努古州企业社会责任方案和收容社区发展
Pub Date : 2018-08-01 DOI: 10.12816/0048618
Imhanrenialena Benedict Ogbemudia
In quest for maximum profit, some business organisations neglect the idea of giving back to their host communities (the very foundation upon which their business runs) through Corporate Social Responsibility programmes. Consequently, such private organisations are being confronted with growing criticisms from their host communities for not recognising them as stakeholders in the business, and for neglecting the negative impacts of their business activities on them. Therefore, the broad objectives of this study are: to determine the relationship between private organisations’ sponsorship of free public enlightenment campaign programme on how best to keep the environment healthy and the level of public enlightenment on environmental issues in Enugu State, Nigeria; and to assess the relationship between private organisations’ free waste management programme and the presence of healthy environment in Enugu State, Nigeria. Survey research design was adopted for the study and Cochran (1963) formula was used in determining the sample size. A total of 475 respondents drawn from the State participated in the study. In testing the research hypotheses formulated in line with the specific objectives, Pearson product moment correlation coefficient statistical tool was applied. The findings indicate the following: first, that there is insignificant correlation between private organisations’ sponsorship of free public enlightenment campaign programme on how best to keep the environment healthy and the level of public enlightenment on environmental issues in Enugu State, Nigeria (r = .167, n = 475, p = .073 ˃ 0.05); second, that that there is a weak correlation between private organisations’ free waste management programme and the presence of healthy environment in Enugu State, Nigeria (r = .115, n = 475, p = .081 ˃ 0.05). Based on the findings, it is concluded that private organisations operating in Enugu State, Nigeria should be exhibiting commensurate Corporate Social Responsibility activities by implementing developmental programmes that will develop their host communities, and thereby give the inhabitants a sense of belonging.
在追求利润最大化的过程中,一些商业组织忽视了通过企业社会责任(Corporate Social Responsibility)项目回馈所在社区的想法(这是它们经营业务的基础)。因此,这些私人组织正面临着来自其所在社区越来越多的批评,因为它们不承认它们是企业的利益相关者,并且忽视了它们的商业活动对它们的负面影响。因此,本研究的主要目标是:确定私营组织赞助的关于如何最好地保持环境健康的免费公众启蒙运动方案与尼日利亚埃努古州公众对环境问题的启蒙水平之间的关系;评估尼日利亚埃努古州私人组织的免费废物管理方案与健康环境之间的关系。本研究采用调查研究设计,采用Cochran(1963)公式确定样本量。共有475名来自该州的受访者参与了这项研究。在检验符合具体目标的研究假设时,运用Pearson积矩相关系数统计工具。研究结果表明:首先,在尼日利亚埃努古州,私人组织赞助的关于如何最好地保持环境健康的免费公众启蒙运动方案与公众对环境问题的启蒙水平之间没有显著的相关性(r = 0.167, n = 475, p = 0.073 0.05);第二,在尼日利亚埃努古州,私人组织的免费废物管理方案与健康环境之间存在弱相关性(r = 0.115, n = 475, p = 0.081 0.05)。根据调查结果,结论是,在尼日利亚埃努古州经营的私营组织应该通过实施发展计划来展示相应的企业社会责任活动,这些计划将发展其所在社区,从而给居民一种归属感。
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引用次数: 0
Practice of Corporate Social Responsibility and Its Relationship on Organization Perceived Performance : Survey of Ethiopian Manufacturing Firms 企业社会责任实践及其对组织感知绩效的影响:对埃塞俄比亚制造业企业的调查
Pub Date : 2018-08-01 DOI: 10.12816/0048615
B. Alemu, Belaynew Asrie Mola, Tewabe Gashaw Yitayew
Social responsibility of business entities is the great challenge for this century. Many big companies and organizations are grabbing huge profits from the local market without identifying the sustainable practices and ignoring the international standards for product manufacturing. This article was set out to assess the practice of corporate social responsibility (CSR) and its relationship on organization perceived performance: case of Ethiopian manufacturing firms. Primary data were collected from 121 Ethiopian manufacturing firms. The respondents were assessed on major area of corporate social responsibilities. Both Descriptive analysis and Spearman Correlation were used for assessing the Practice of CSR and measuring its relationship with perceived performance of the manufacturing firms. Data analysis using SPSS revealed that CSR is a familiar concept in the sector as most of the manufacturing firms engage in CSR activities. At the same time, the major areas of focus of the CSR includes Protecting the environment, Waste management, building open area (statues), Funding the needy people in case of emergency, establishing sport team, Funding children’s education, assisting the development projects of the country and sponsoring many social events and others. The results of correlation indicated a significant relationship between CSR practices and perceived performance of the manufacturing firms and perceived performance.
企业的社会责任是本世纪面临的重大挑战。许多大公司和组织从当地市场攫取巨额利润,却没有确定可持续的做法,也忽视了产品制造的国际标准。本文旨在评估企业社会责任(CSR)的实践及其与组织感知绩效的关系:埃塞俄比亚制造企业的案例。主要数据收集自121家埃塞俄比亚制造企业。受访者被评估了企业社会责任的主要领域。采用描述性分析和斯皮尔曼相关性来评估企业社会责任实践,并测量其与制造企业感知绩效的关系。使用SPSS数据分析显示,企业社会责任是一个熟悉的概念,因为大多数制造企业从事企业社会责任活动。与此同时,企业社会责任的主要重点领域包括保护环境、废物管理、建立开放区域(雕像)、在紧急情况下为有需要的人提供资金、建立运动队、资助儿童教育、协助国家发展项目和赞助许多社会活动等。相关分析结果表明,企业社会责任实践与企业感知绩效之间存在显著的相关关系。
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引用次数: 0
Challenges of Mango Fruit Marketing : A Case of Selected Kebeles in Assosa District, Benishangul Gumuz Region, Western Ethiopia 芒果水果营销的挑战:以埃塞俄比亚西部Benishangul - Gumuz地区Assosa区选定的Kebeles为例
Pub Date : 2018-08-01 DOI: 10.12816/0048620
B. Abera
The major objective of this study is assessing the challenges of mango fruit marketing in Assosa District, Western Ethiopia. There are 74 rural kebeles under Assosa District, from them 19 kebeles were selected based on the presence of mango fruit production which is 25% of total population. Among these, 7 of them were already incorporated in mango fruit cooperatives and the remaining 12 were not. Data were collected from 369 (155 households were from a member of mango fruit cooperatives and 214 were not) mango producing households through questionnaire and focus group discussion with selected 4 cooperative leaders from different kebeles, managers of mango fruit union, 4 mango producers who aren’t a members of mango fruit cooperatives and 2 representatives of Assosa District Agricultural office. Thematic content analysis was used to analyze data collected through focus group discussion. Finally, it was found that basic challenges in marketing of mango fruit includes: lack of market price information, loss of ownership on determining price for their product, lack of legal intermediaries in the market, lack of transportation, absence of nearby market, insufficient application of promotional tools, problems encountered during post-harvest process (pests and disease), problems in supply of chemicals and fertilizers, lack of support from government, and stiff competition specifically between unions and brokers. In addition, regarding farmers group, mango fruit producers who aren’t members of cooperatives were facing much more problems than farmers under cooperative in marketing their product.
本研究的主要目的是评估埃塞俄比亚西部阿索萨地区芒果水果营销面临的挑战。阿索萨区有74个农村kebeles,其中19个kebeles是根据芒果生产的情况选出的,占总人口的25%。其中7个已加入芒果水果合作社,其余12个未加入。通过问卷调查和焦点小组讨论的方式,从369个芒果生产家庭(155户来自芒果水果合作社成员,214户来自非芒果水果合作社成员)中收集数据,并与来自不同合作社的4名合作社领导、芒果水果联盟经理、4名非芒果水果合作社成员的芒果生产者和2名阿索萨区农业办事处的代表进行讨论。采用专题内容分析法对焦点小组讨论收集的数据进行分析。最后,发现芒果水果营销面临的基本挑战包括:缺乏市场价格信息,失去确定产品价格的所有权,市场上缺乏合法中介,缺乏运输,附近没有市场,促销工具应用不足,收获后过程中遇到的问题(病虫害),化学品和化肥供应问题,缺乏政府支持,特别是工会和经纪人之间的激烈竞争。此外,在农民群体方面,非合作社成员的芒果生产者在产品营销方面面临的问题要比合作社成员的农民多得多。
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引用次数: 1
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Singaporean Journal of Business Economics and Management Studies
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