C. Carlsson, Joanna P. Carlsson, Kaarina Hyvönen, Jussi Puhakainen, P. Walden
The future of mobile telephony is expected to rely on mobile services and the use of mobile services will be an integral part of the revenues to be generated by third generation mobile telephony. The adoption of new mobile services contradicts this proposition as it has been much slower than expected, especially in Europe. Basic services such as SMS, ring tones, icons and logos are still the most popular services. Several reasons have been suggested for the slow adoption rate, ranging from cultural to business models. In this paper we are searching for answers to the adoption rates by testing the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) to explain the acceptance of mobile devices/services. Based on our empirical evidence from a survey conducted in Finland, it seems that the UTAUT to some extent and with some reservations can be used as a starting point to find some explanations for the adoption of mobile devices/services.
{"title":"Adoption of Mobile Devices/Services — Searching for Answers with the UTAUT","authors":"C. Carlsson, Joanna P. Carlsson, Kaarina Hyvönen, Jussi Puhakainen, P. Walden","doi":"10.1109/HICSS.2006.38","DOIUrl":"https://doi.org/10.1109/HICSS.2006.38","url":null,"abstract":"The future of mobile telephony is expected to rely on mobile services and the use of mobile services will be an integral part of the revenues to be generated by third generation mobile telephony. The adoption of new mobile services contradicts this proposition as it has been much slower than expected, especially in Europe. Basic services such as SMS, ring tones, icons and logos are still the most popular services. Several reasons have been suggested for the slow adoption rate, ranging from cultural to business models. In this paper we are searching for answers to the adoption rates by testing the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) to explain the acceptance of mobile devices/services. Based on our empirical evidence from a survey conducted in Finland, it seems that the UTAUT to some extent and with some reservations can be used as a starting point to find some explanations for the adoption of mobile devices/services.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130518067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The emergence and widespread use of collaborative technologies for distributed project management has opened up opportunities for off-shore outsourcing and collaborative development. The use of collaborative technologies by participants in distributed projects varies greatly affecting the success of the projects. This paper investigates collaborative interactions among two sets of globally distributed participants. The two sets of distributed groups vary in size, age and experience with the collaborative technologies. Through a comparative analysis using grounded theory analysis of both sets of group interactions, this paper provides insight into the extent and type of adaptation required for successful distributed projects.
{"title":"Adaptation in Distributed Projects: Collaborative Processes in Digital Natives and Digital Immigrants","authors":"S. Qureshi","doi":"10.1109/HICSS.2006.36","DOIUrl":"https://doi.org/10.1109/HICSS.2006.36","url":null,"abstract":"The emergence and widespread use of collaborative technologies for distributed project management has opened up opportunities for off-shore outsourcing and collaborative development. The use of collaborative technologies by participants in distributed projects varies greatly affecting the success of the projects. This paper investigates collaborative interactions among two sets of globally distributed participants. The two sets of distributed groups vary in size, age and experience with the collaborative technologies. Through a comparative analysis using grounded theory analysis of both sets of group interactions, this paper provides insight into the extent and type of adaptation required for successful distributed projects.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129171813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The literature on industrial clusters has not focused heavily on the role of the ICT infrastructure, nor on the potential implications of electronic commerce . In this paper, we examine the theoretical bases for bringing these research streams together, and develop expectations for how firms in an industrial cluster might utilize and derive benefit from a public, broadband ICT infrastructure, particularly in support of e-commerce applications. A case study of a successful biotech cluster in Denmark and Sweden — the Medicon Valley — provides a preliminary test of these expectations. Distinctions in uses and benefits based upon firm size are considered. A key finding is that small firms that would not otherwise be expected to gain from global e-commerce can rely on the cluster "brand" to enable trade with unknown and distant partners.
{"title":"Explaining ICT Infrastructure and E-Commerce Uses and Benefits in Industrial Clusters: Evidence from a Biotech Cluster","authors":"C. Steinfield, Ada Scupola","doi":"10.1109/HICSS.2006.174","DOIUrl":"https://doi.org/10.1109/HICSS.2006.174","url":null,"abstract":"The literature on industrial clusters has not focused heavily on the role of the ICT infrastructure, nor on the potential implications of electronic commerce . In this paper, we examine the theoretical bases for bringing these research streams together, and develop expectations for how firms in an industrial cluster might utilize and derive benefit from a public, broadband ICT infrastructure, particularly in support of e-commerce applications. A case study of a successful biotech cluster in Denmark and Sweden — the Medicon Valley — provides a preliminary test of these expectations. Distinctions in uses and benefits based upon firm size are considered. A key finding is that small firms that would not otherwise be expected to gain from global e-commerce can rely on the cluster \"brand\" to enable trade with unknown and distant partners.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130675956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper critically examines user-centeredness as a multidimensional concept along four aspects: as user focus; as work-centeredness; as user participation; and as system personalization. Each aspect loads user-centeredness with different meanings. It is discussed whether user centered design can be considered an information systems development approach on its own. In its current form, we do not see it as a separate approach, because it is neither horizontally nor vertically complete, and because of the overall confusion regarding its goals, principles and practices. The four dimensions identified can be used for evaluating information systems development methods and approaches to what extent they adhere to the ideals of user-centeredness.
{"title":"Varieties of User-Centeredness","authors":"J. Iivari, N. Iivari","doi":"10.1109/HICSS.2006.530","DOIUrl":"https://doi.org/10.1109/HICSS.2006.530","url":null,"abstract":"This paper critically examines user-centeredness as a multidimensional concept along four aspects: as user focus; as work-centeredness; as user participation; and as system personalization. Each aspect loads user-centeredness with different meanings. It is discussed whether user centered design can be considered an information systems development approach on its own. In its current form, we do not see it as a separate approach, because it is neither horizontally nor vertically complete, and because of the overall confusion regarding its goals, principles and practices. The four dimensions identified can be used for evaluating information systems development methods and approaches to what extent they adhere to the ideals of user-centeredness.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123196081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The integration of supply networks to ensure timely and high quality information sharing between trading partners is an essential component in supply chain performance development. Electronic data interchange (EDI) and other interorganizational systems (IOS) are able to support these goals, however the diffusion of these systems throughout the supply chain is by no means guaranteed. Integration very often fails due to conflicting interests of the supply chain members and because of the lack of commonly accepted IT and process standards. We apply the Adoption Position model in a form of comparative case studies to explain the reasons of success and failure of recent IOS adoptions. We analyse several tiers of an international supply chain and derive the conclusion that the intention to adopt a specific IOS and the relative power relationship between trading partners together determine the adoption decision and the degree of collaboration within the supply network.
{"title":"Collaboration and Conflict in the Electronic Integration of Supply Networks","authors":"Á. Nagy","doi":"10.1109/HICSS.2006.86","DOIUrl":"https://doi.org/10.1109/HICSS.2006.86","url":null,"abstract":"The integration of supply networks to ensure timely and high quality information sharing between trading partners is an essential component in supply chain performance development. Electronic data interchange (EDI) and other interorganizational systems (IOS) are able to support these goals, however the diffusion of these systems throughout the supply chain is by no means guaranteed. Integration very often fails due to conflicting interests of the supply chain members and because of the lack of commonly accepted IT and process standards. We apply the Adoption Position model in a form of comparative case studies to explain the reasons of success and failure of recent IOS adoptions. We analyse several tiers of an international supply chain and derive the conclusion that the intention to adopt a specific IOS and the relative power relationship between trading partners together determine the adoption decision and the degree of collaboration within the supply network.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123345339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Inspections provide an effective way of acquiring and reusing experience knowledge. Several details, in both the inspection processes and the inspection event itself, can be found that support knowledge management. These artifacts can be, for example, checklists, rules or procedures determined in the inspection process, and they act like knowledge packages. Artifacts can be used as experience knowledge collecting tools and experience knowledge transferring tools, as well as software process development tools. This paper focuses on the knowledge management aspects of software inspection and presents a preliminary model for how artifacts can be developed so that their knowledge management based aspects are taken into consideration. This preliminary model has been used and evaluated in partner companies when generating checklists. It has been proven to work in this context and there are indications that the model also works with other kinds of artifacts found within software engineering processes.
{"title":"A Preliminary Model for Generating Experience Knowledge Based Artifacts","authors":"J. Kokkoniemi","doi":"10.1109/HICSS.2006.25","DOIUrl":"https://doi.org/10.1109/HICSS.2006.25","url":null,"abstract":"Inspections provide an effective way of acquiring and reusing experience knowledge. Several details, in both the inspection processes and the inspection event itself, can be found that support knowledge management. These artifacts can be, for example, checklists, rules or procedures determined in the inspection process, and they act like knowledge packages. Artifacts can be used as experience knowledge collecting tools and experience knowledge transferring tools, as well as software process development tools. This paper focuses on the knowledge management aspects of software inspection and presents a preliminary model for how artifacts can be developed so that their knowledge management based aspects are taken into consideration. This preliminary model has been used and evaluated in partner companies when generating checklists. It has been proven to work in this context and there are indications that the model also works with other kinds of artifacts found within software engineering processes.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121351482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Unstable software requirements are common and call for Agile practices. On the other hand, quality standards and recommendations, to which companies must adhere to play in selected markets, enforce formality in the development process. We present an approach, tailored for a real company, which reconciles these extremes. We used as inputs the original software development process and its formality constraints, the difficulties felt by the company, and various agile approaches. The outcome has been tested in various cases with encouraging results regarding awareness over project progress, requirements management, control of allocated effort and time, and product quality. Although the approach was customized for a specific company, it may be insightful to others facing similar challenges.
{"title":"Reconciling the Irreconcilable? A Software Development Approach that Combines Agile with Formal","authors":"José Gonçalo A. Oliveira Basto da Silva, P. Cunha","doi":"10.1109/HICSS.2006.408","DOIUrl":"https://doi.org/10.1109/HICSS.2006.408","url":null,"abstract":"Unstable software requirements are common and call for Agile practices. On the other hand, quality standards and recommendations, to which companies must adhere to play in selected markets, enforce formality in the development process. We present an approach, tailored for a real company, which reconciles these extremes. We used as inputs the original software development process and its formality constraints, the difficulties felt by the company, and various agile approaches. The outcome has been tested in various cases with encouraging results regarding awareness over project progress, requirements management, control of allocated effort and time, and product quality. Although the approach was customized for a specific company, it may be insightful to others facing similar challenges.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114847956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the dynamics of a knowledge sharing effort in New York State government that involved multiple organizations, divisions, and geographically separated offices in the development of the Multi-Purpose Access for Customer Relations & Operational Support System. Using a case study approach, we address the question of how multiple organizational and technological factors — distributed leadership, alignment of issues and incentives, coordination of a number and variety of groups, trust, technology, and implementation strategy — interact with the nature of knowledge to influence the knowledge sharing process. A major contribution of this study is that it uses a multi-dimensional view of knowledge, examining the interactive impact of the nature of knowledge with multiple organizational and technological factors in public sector knowledge management research.
{"title":"The Effect of Organizational/Technological Factors and the Nature of Knowledge on Knowledge Sharing","authors":"Jing Zhang, Sue R. Faerman, A. Cresswell","doi":"10.1109/HICSS.2006.461","DOIUrl":"https://doi.org/10.1109/HICSS.2006.461","url":null,"abstract":"This study investigates the dynamics of a knowledge sharing effort in New York State government that involved multiple organizations, divisions, and geographically separated offices in the development of the Multi-Purpose Access for Customer Relations & Operational Support System. Using a case study approach, we address the question of how multiple organizational and technological factors — distributed leadership, alignment of issues and incentives, coordination of a number and variety of groups, trust, technology, and implementation strategy — interact with the nature of knowledge to influence the knowledge sharing process. A major contribution of this study is that it uses a multi-dimensional view of knowledge, examining the interactive impact of the nature of knowledge with multiple organizational and technological factors in public sector knowledge management research.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126237419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The need for business processes to fulfill multiple business objectives simultaneously is paramount to the overall success of the business. In earlier papers, authors introduced the basic principles of process decomposition using business objectives as the guiding business criteria. In this paper, these principles have been complemented by a comprehensive mapping of workflow patterns to objectives patterns to enable business process design to be guided by business objectives. The objectives patterns are based on the "value-focused thinking" framework that enables identification and structuring of multi-objective decisions. The process patterns are based on the generic patterns and are illustrated using event-driven process chains (EPC) workflow language. The mapping enables intelligent decision support for process engineering through synchronized decomposition of business process and objectives and.
{"title":"Intelligent Decision Support through Synchronized Decomposition of Process and Objectives Structures","authors":"D. Neiger, L. Churilov","doi":"10.1109/HICSS.2006.225","DOIUrl":"https://doi.org/10.1109/HICSS.2006.225","url":null,"abstract":"The need for business processes to fulfill multiple business objectives simultaneously is paramount to the overall success of the business. In earlier papers, authors introduced the basic principles of process decomposition using business objectives as the guiding business criteria. In this paper, these principles have been complemented by a comprehensive mapping of workflow patterns to objectives patterns to enable business process design to be guided by business objectives. The objectives patterns are based on the \"value-focused thinking\" framework that enables identification and structuring of multi-objective decisions. The process patterns are based on the generic patterns and are illustrated using event-driven process chains (EPC) workflow language. The mapping enables intelligent decision support for process engineering through synchronized decomposition of business process and objectives and.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126277885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In distributed environments, especially those where asynchronous work is the main rule, organizations need to protect their information’s integrity and persistence from the manipulation of shared information resources performed by multiple users. To deal with this scenario the divergent information management aims to support and solve (whenever possible) concurrent manipulation relative to shared information artifacts. Though several approaches can deal with this situation, none of them aims directly at knowledge management or organizational memory creation. In this paper we capitalize on earlier divergent information management approaches, presenting a divergent information model, based on information structuring rather than locking mechanisms over shared resources, as a means for reinforcing the connection between distributed collaboration, decision-making and knowledge management, by enhancing document expressiveness (its persistence and linking). We then use this model as a basis for a computer-supported system to handle divergent information and present detected problems and guidelines for future research.
{"title":"Managing Divergent Information: Enhancing Document Expressiveness","authors":"F. Antunes, J. Costa, P. Maçãs","doi":"10.1109/HICSS.2006.264","DOIUrl":"https://doi.org/10.1109/HICSS.2006.264","url":null,"abstract":"In distributed environments, especially those where asynchronous work is the main rule, organizations need to protect their information’s integrity and persistence from the manipulation of shared information resources performed by multiple users. To deal with this scenario the divergent information management aims to support and solve (whenever possible) concurrent manipulation relative to shared information artifacts. Though several approaches can deal with this situation, none of them aims directly at knowledge management or organizational memory creation. In this paper we capitalize on earlier divergent information management approaches, presenting a divergent information model, based on information structuring rather than locking mechanisms over shared resources, as a means for reinforcing the connection between distributed collaboration, decision-making and knowledge management, by enhancing document expressiveness (its persistence and linking). We then use this model as a basis for a computer-supported system to handle divergent information and present detected problems and guidelines for future research.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127960938","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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