This paper describes and discusses a non-traditional approach to participatory design, one which is combined with an agile-like software development process. In this case, the size of the company combined with a distributed population of users has a serious impact on the software development process. The small software company in our study resolves this problem with an unconventional amalgam of participatory design and agile processes which seems to suit their situation. By using different kinds of user participation the small software provider is able to keep in contact with users on a daily basis. Users convey requirements for new functionalities, give feedback and report errors. Users’ feedback and proposals form the basis for further development. The paper relates our observations to other research on participatory design in unconventional settings and discusses the conditions under which agile software development can complement participatory design.
{"title":"How to Include Users in the Development of Off-the-Shelf Software: A Case for Complementing Participatory Design with Agile Development","authors":"Christina Hansson, Y. Dittrich, Dave W. Randall","doi":"10.1109/HICSS.2006.205","DOIUrl":"https://doi.org/10.1109/HICSS.2006.205","url":null,"abstract":"This paper describes and discusses a non-traditional approach to participatory design, one which is combined with an agile-like software development process. In this case, the size of the company combined with a distributed population of users has a serious impact on the software development process. The small software company in our study resolves this problem with an unconventional amalgam of participatory design and agile processes which seems to suit their situation. By using different kinds of user participation the small software provider is able to keep in contact with users on a daily basis. Users convey requirements for new functionalities, give feedback and report errors. Users’ feedback and proposals form the basis for further development. The paper relates our observations to other research on participatory design in unconventional settings and discusses the conditions under which agile software development can complement participatory design.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127911099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This essay sketches out a typology of knowledge management system use by teams. It is proposed that how a knowledge management system is framed and enacted by a team depends on (a) psychological safety (the shared beliefs held by members of a team that the team is safe for interpersonal risk taking — Edmondson, 1999) and (b) the rate of episodic change experienced by the team. Four distinct patterns of use are identified: candid, ambivalent, conservative, and reluctant. Each of these usage patterns has implications for the learning opportunities teams may face and the perceived usefulness of a knowledge management system.
{"title":"A Typology of Knowledge Management System Use by Teams","authors":"Jean-Grégoire Bernard","doi":"10.1109/HICSS.2006.34","DOIUrl":"https://doi.org/10.1109/HICSS.2006.34","url":null,"abstract":"This essay sketches out a typology of knowledge management system use by teams. It is proposed that how a knowledge management system is framed and enacted by a team depends on (a) psychological safety (the shared beliefs held by members of a team that the team is safe for interpersonal risk taking — Edmondson, 1999) and (b) the rate of episodic change experienced by the team. Four distinct patterns of use are identified: candid, ambivalent, conservative, and reluctant. Each of these usage patterns has implications for the learning opportunities teams may face and the perceived usefulness of a knowledge management system.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131661954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Previous research has emphasized the importance of dependence and trust on interorganizational systems. This paper focuses on how dependence and trust impact various types of investments in IOS related resources and how these investments produce benefits within a global context. A conceptual model is constructed combining transaction-cost economics, resources-based view, trust and dependence. Four explorative case studies are conducted on interorganizational systems employed within a global context. Dependent organizations are found to conduct the needed investments and to use different types of resources depending on the requirements of the powerful organization. Competence-based trust is found to influence human-based resources and resources that enable domain-knowledge transfer. Reliability-based trust is found to influence human-based resources and resources that enable interlinking processes. Combinations of human-based resources and resources that enable domain-knowledge transfer or business-process linkage are found to produce strategic benefits. The lack of human-based resources is found to produce only operational benefits.
{"title":"Trust, Dependence and Global Interorganizational Systems","authors":"M. Ibrahim, P. Ribbers","doi":"10.1109/HICSS.2006.512","DOIUrl":"https://doi.org/10.1109/HICSS.2006.512","url":null,"abstract":"Previous research has emphasized the importance of dependence and trust on interorganizational systems. This paper focuses on how dependence and trust impact various types of investments in IOS related resources and how these investments produce benefits within a global context. A conceptual model is constructed combining transaction-cost economics, resources-based view, trust and dependence. Four explorative case studies are conducted on interorganizational systems employed within a global context. Dependent organizations are found to conduct the needed investments and to use different types of resources depending on the requirements of the powerful organization. Competence-based trust is found to influence human-based resources and resources that enable domain-knowledge transfer. Reliability-based trust is found to influence human-based resources and resources that enable interlinking processes. Combinations of human-based resources and resources that enable domain-knowledge transfer or business-process linkage are found to produce strategic benefits. The lack of human-based resources is found to produce only operational benefits.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126739314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Investment in new generation is not well understood in a deregulated environment. While 20 years of literature focused on capacity expansion in a regulated world it is only since 2001 that researchers examine the gaming aspect of investment in electricity generation. The natural representation of a capacity expansion game has two stages: first to determine the capacity and to choose the production afterwards. In some cases one stage games can be used to replace two stage games. In most cases they can’t.
{"title":"Capacity Expansion in Non-Regulated Electricity Markets","authors":"A. Ehrenmann, Y. Smeers","doi":"10.1109/HICSS.2006.80","DOIUrl":"https://doi.org/10.1109/HICSS.2006.80","url":null,"abstract":"Investment in new generation is not well understood in a deregulated environment. While 20 years of literature focused on capacity expansion in a regulated world it is only since 2001 that researchers examine the gaming aspect of investment in electricity generation. The natural representation of a capacity expansion game has two stages: first to determine the capacity and to choose the production afterwards. In some cases one stage games can be used to replace two stage games. In most cases they can’t.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"374 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123155128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wan-Shiou Yang, J. Dia, Hung-Chi Cheng, Hsing-Tzu Lin
In this paper, we propose a data mining framework that utilizes the concept of social network for the targeted advertising of products. This approach discovers the cohesive subgroups from customer’s social network which is derived from customer’s interaction data. Based on the set of cohesive subgroups, we infer the probabilities of customer’s liking a product category from transaction records. Utilizing such information, we construct a targeted advertising system. We evaluate the proposed approach by using real email logs and library-circulation data. The experimental results show that our approach yields better quality of advertisement.
{"title":"Mining Social Networks for Targeted Advertising","authors":"Wan-Shiou Yang, J. Dia, Hung-Chi Cheng, Hsing-Tzu Lin","doi":"10.1109/HICSS.2006.272","DOIUrl":"https://doi.org/10.1109/HICSS.2006.272","url":null,"abstract":"In this paper, we propose a data mining framework that utilizes the concept of social network for the targeted advertising of products. This approach discovers the cohesive subgroups from customer’s social network which is derived from customer’s interaction data. Based on the set of cohesive subgroups, we infer the probabilities of customer’s liking a product category from transaction records. Utilizing such information, we construct a targeted advertising system. We evaluate the proposed approach by using real email logs and library-circulation data. The experimental results show that our approach yields better quality of advertisement.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"99 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123279177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper presents a novel online discussion environment that efficiently supports listening processes inspired by more collaborative management practices. This participative management approach requires feedback from stakeholders and people closer to the business reality and it is gathered by means of a scalable online meeting where any numbers of people discuss in realtime a given business topic. Participants put forward their opinions within their local group, and those opinions that receive high support locally propagate through the rest of the invited population as they accumulate more and more support. The output of these meetings is the set of individual opinions that have captured the greatest group support. The mechanisms enabling this type of discussions are presented and its benefits discussed. In addition, it is shown, using a simplified dynamic model of the participant interaction, that information overload is avoided even for large groups. The predictions of the model are compared to results from actual discussions that used the system.
{"title":"Scalable Online Discussions as Listening Technology","authors":"Baldo Faieta, B. Huberman, P. Verhaeghe","doi":"10.1109/HICSS.2006.427","DOIUrl":"https://doi.org/10.1109/HICSS.2006.427","url":null,"abstract":"This paper presents a novel online discussion environment that efficiently supports listening processes inspired by more collaborative management practices. This participative management approach requires feedback from stakeholders and people closer to the business reality and it is gathered by means of a scalable online meeting where any numbers of people discuss in realtime a given business topic. Participants put forward their opinions within their local group, and those opinions that receive high support locally propagate through the rest of the invited population as they accumulate more and more support. The output of these meetings is the set of individual opinions that have captured the greatest group support. The mechanisms enabling this type of discussions are presented and its benefits discussed. In addition, it is shown, using a simplified dynamic model of the participant interaction, that information overload is avoided even for large groups. The predictions of the model are compared to results from actual discussions that used the system.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"114 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123316815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The emerging group-oriented mobile commerce services are receiving a significant interest among researchers, developers, wireless service providers, and users. Some of these services, including mobile auctions, mobile financial services, and multi-party interactive games, are transaction-oriented and will require the network and protocol support for managing transactions. In this paper, we focus on technical challenges of managing transactions in group-oriented mobile commerce services by presenting a framework, which includes requirements, membership-management and support for dependable transactions.
{"title":"A Framework for Managing Transactions in Group-Oriented Mobile Commerce Services","authors":"U. Varshney","doi":"10.1109/HICSS.2006.11","DOIUrl":"https://doi.org/10.1109/HICSS.2006.11","url":null,"abstract":"The emerging group-oriented mobile commerce services are receiving a significant interest among researchers, developers, wireless service providers, and users. Some of these services, including mobile auctions, mobile financial services, and multi-party interactive games, are transaction-oriented and will require the network and protocol support for managing transactions. In this paper, we focus on technical challenges of managing transactions in group-oriented mobile commerce services by presenting a framework, which includes requirements, membership-management and support for dependable transactions.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"216 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121407692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper describes a comprehensive set of examples being developed for the purpose of understanding the interaction between reserves and energy, the need to consider not only energy but also reserves by location, leading to the need to locational marginal pricing for both. The paper also illustrates how congestion in the transmission system that occurs for energy may or may not be correlated to congestion that occurs in the reserve markets.
{"title":"Understanding Locational Reserves and Reliability Needs in Electricity Markets","authors":"F. Alvarado","doi":"10.1109/HICSS.2006.514","DOIUrl":"https://doi.org/10.1109/HICSS.2006.514","url":null,"abstract":"This paper describes a comprehensive set of examples being developed for the purpose of understanding the interaction between reserves and energy, the need to consider not only energy but also reserves by location, leading to the need to locational marginal pricing for both. The paper also illustrates how congestion in the transmission system that occurs for energy may or may not be correlated to congestion that occurs in the reserve markets.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121614939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The utility obtained by a user from implementing a software product declines with time because the user’s expectations regarding the product are constantly evolving. A monopolist takes advantage of this fact and periodically updates the product with a new version to better satisfy user requirements. In this way, it gets repeat business for itself by selling the updated version to existing users. We find that the optimal time to upgrade declines with the product’s network externalities. At the beginning of the product life cycle, when the market is growing, the monopolist leverages incompatibility between the existing and updated versions to force existing users to upgrade more quickly. Further, the optimal time to introduce a new version is increasing in the rate of market growth. We also show when profit flows can increase by integrating two complementary software products.
{"title":"The Economics of Software Upgrades throughout the Product Life Cycle","authors":"Amit Mehra, A. Seidmann","doi":"10.1109/HICSS.2006.458","DOIUrl":"https://doi.org/10.1109/HICSS.2006.458","url":null,"abstract":"The utility obtained by a user from implementing a software product declines with time because the user’s expectations regarding the product are constantly evolving. A monopolist takes advantage of this fact and periodically updates the product with a new version to better satisfy user requirements. In this way, it gets repeat business for itself by selling the updated version to existing users. We find that the optimal time to upgrade declines with the product’s network externalities. At the beginning of the product life cycle, when the market is growing, the monopolist leverages incompatibility between the existing and updated versions to force existing users to upgrade more quickly. Further, the optimal time to introduce a new version is increasing in the rate of market growth. We also show when profit flows can increase by integrating two complementary software products.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126376814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Information portals are supposed to provide relevant and timely information to an intended target group. A challenge, however, is that the portal in it self does not have full information ownership, but relies on the content of its sub-domains. Poor information quality severely decreases the actual value of a portal, and the case described in this paper illustrates this problem. The Swedish Travel & Tourism Council provides an Internet portal that aims at being the easiest access point to the vast tourism offerings in Sweden. It could be seen as set of information services that tries to provide a simple taxonomy on top of several sub-sets of business-specific portals within tourism. The three-phase evolution of the site unmasks the core problem in portal information management, namely information ownership and clear business roles in the content provision process.
{"title":"Portal Information Integration and Ownership Misfits: A Case Study in a Tourism Setting","authors":"Fredric Landqvist, D. Stenmark","doi":"10.1109/HICSS.2006.382","DOIUrl":"https://doi.org/10.1109/HICSS.2006.382","url":null,"abstract":"Information portals are supposed to provide relevant and timely information to an intended target group. A challenge, however, is that the portal in it self does not have full information ownership, but relies on the content of its sub-domains. Poor information quality severely decreases the actual value of a portal, and the case described in this paper illustrates this problem. The Swedish Travel & Tourism Council provides an Internet portal that aims at being the easiest access point to the vast tourism offerings in Sweden. It could be seen as set of information services that tries to provide a simple taxonomy on top of several sub-sets of business-specific portals within tourism. The three-phase evolution of the site unmasks the core problem in portal information management, namely information ownership and clear business roles in the content provision process.","PeriodicalId":432250,"journal":{"name":"Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)","volume":" 37","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114088042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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