Pub Date : 2022-05-09DOI: 10.1108/idd-08-2021-0083
Mohammadreza Esmaeili Givi, H. Keshavarz, Zahra Kargar Azad
Purpose Using asymmetric impact–performance analysis for examining an asymmetric relationship between user satisfaction and website features, the present research aims to identify features of high priority for quality improvement. For doing so, the current research was conducted in the context of the E-learning website of the most prestigious university in Iran, namely, the University of Tehran. Design/methodology/approach The main question was which of the three groups of basic, performance and excitement factors has the required dimensions of the quality of the website based on the model WebQual 4.0 by considering Kano’s user satisfaction model and impact–performance analysis. This is a descriptive survey, applied and cross-sectional study. The study population included Tehran University’s students who enrolled in virtual courses in the academic year 2020–2021 from which a sample of 457 students was selected. The data collection tool was the questionnaire of Webqual 4.0, as well as a researcher-made questionnaire to measure end-user satisfaction. Findings Using structural equation modeling and multiple regression, the findings showed that the customer’s overall satisfaction with the mentioned website is primarily affected by the feature interaction with services, including the two structures of trust and empathy, and then the dimensions of usability and quality of information. Examining the Webqual 0.4 dimensions indicated that the website usability dimension is a part of the high-performance excitement factors group, the information quality dimension is a part of the high-performance basic factors group and the website interaction dimension is in the low-performance basic factors group. Originality/value The research is highly innovative taking the theoretical model of Kano and methodological investigation of asymmetric impact–performance analysis into consideration alongside the WebQual 4.0 as a fundamental model for website assessment. Moreover, the research was conducted on an E-learning website, which is unique and a necessity amid the COVID-19 pandemic.
{"title":"Quality assessment of E-learning website using asymmetric impact–performance analysis and Kano’s customer satisfaction model: a case study based on WebQual 4.0","authors":"Mohammadreza Esmaeili Givi, H. Keshavarz, Zahra Kargar Azad","doi":"10.1108/idd-08-2021-0083","DOIUrl":"https://doi.org/10.1108/idd-08-2021-0083","url":null,"abstract":"\u0000Purpose\u0000Using asymmetric impact–performance analysis for examining an asymmetric relationship between user satisfaction and website features, the present research aims to identify features of high priority for quality improvement. For doing so, the current research was conducted in the context of the E-learning website of the most prestigious university in Iran, namely, the University of Tehran.\u0000\u0000\u0000Design/methodology/approach\u0000The main question was which of the three groups of basic, performance and excitement factors has the required dimensions of the quality of the website based on the model WebQual 4.0 by considering Kano’s user satisfaction model and impact–performance analysis. This is a descriptive survey, applied and cross-sectional study. The study population included Tehran University’s students who enrolled in virtual courses in the academic year 2020–2021 from which a sample of 457 students was selected. The data collection tool was the questionnaire of Webqual 4.0, as well as a researcher-made questionnaire to measure end-user satisfaction.\u0000\u0000\u0000Findings\u0000Using structural equation modeling and multiple regression, the findings showed that the customer’s overall satisfaction with the mentioned website is primarily affected by the feature interaction with services, including the two structures of trust and empathy, and then the dimensions of usability and quality of information. Examining the Webqual 0.4 dimensions indicated that the website usability dimension is a part of the high-performance excitement factors group, the information quality dimension is a part of the high-performance basic factors group and the website interaction dimension is in the low-performance basic factors group.\u0000\u0000\u0000Originality/value\u0000The research is highly innovative taking the theoretical model of Kano and methodological investigation of asymmetric impact–performance analysis into consideration alongside the WebQual 4.0 as a fundamental model for website assessment. Moreover, the research was conducted on an E-learning website, which is unique and a necessity amid the COVID-19 pandemic.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46334714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-01DOI: 10.1108/idd-06-2021-0066
Mousin Omar Saib, M. Rajkoomar, N. Naicker, C. Olugbara
Purpose The purpose of this paper is to identify and present a global perspective of digital pedagogies in relation to technology and academic librarians. Design/methodology/approach The preferred reporting items for systematic reviews and meta-analyses (PRISMA) methodology was used in this study. Findings Based on the data, academic librarians must develop a foundational understanding of 21st century pedagogies and digital skills to teach in an online environment. Originality/value This review paper considers the emergent teaching role of the academic librarian within the digital environment. The themes in the findings highlight the importance of digital pedagogical knowledge and digital fluency of academic librarians as a teacher within the digital environment in higher education.
{"title":"Digital pedagogies for librarians in higher education: a systematic review of the literature","authors":"Mousin Omar Saib, M. Rajkoomar, N. Naicker, C. Olugbara","doi":"10.1108/idd-06-2021-0066","DOIUrl":"https://doi.org/10.1108/idd-06-2021-0066","url":null,"abstract":"Purpose The purpose of this paper is to identify and present a global perspective of digital pedagogies in relation to technology and academic librarians. Design/methodology/approach The preferred reporting items for systematic reviews and meta-analyses (PRISMA) methodology was used in this study. Findings Based on the data, academic librarians must develop a foundational understanding of 21st century pedagogies and digital skills to teach in an online environment. Originality/value This review paper considers the emergent teaching role of the academic librarian within the digital environment. The themes in the findings highlight the importance of digital pedagogical knowledge and digital fluency of academic librarians as a teacher within the digital environment in higher education.","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46595470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-14DOI: 10.1108/idd-09-2021-0096
Manzoor Hussain, Syed Uzma Kubravi, Fayaz Ahmad Loan
Purpose Social networking sites (SNS) have become popular destinations for college students all over the world. The minds of the college students have been steadily taking over by the influence of social networking, and this can impact their ability for doing research. Against this backdrop, this paper aims to investigate the role of SNS in enhancing the research activities of the degree college students in the Srinagar district of Kashmir, J&K, India. Design/methodology/approach A survey method was used to conduct the study, and Cochran’s sampling formula was applied to select the sampling size. Data were collected with the aid of a well-designed and structured questionnaire using Google forms. Besides, the focus group discussions were conducted to get varied opinions. Findings The findings revealed that the majority of the students agree or strongly agree that SNS help them in interacting with researchers, reading research content, keeping them abreast of research articles, knowing research trends, developing research aptitude and facilitating logical thinking and reasoning. The study confirmed that SNS help in enhancing the research traits of college students. However, students have been cautioned to make proper and judicious use of SNS. Research limitations/implications The study is limited to the college students of Srinagar, Jammu and Kashmir (India), and the results cannot be generalised across regions and countries. Originality/value To the best of the authors’ knowledge, the study, being a part of PhD programme, is the original work of great value. It investigates the role of SNS in enhancing the research traits of college students and brings into light various hidden facts.
{"title":"Do social networking sites enhance the research traits of college students?","authors":"Manzoor Hussain, Syed Uzma Kubravi, Fayaz Ahmad Loan","doi":"10.1108/idd-09-2021-0096","DOIUrl":"https://doi.org/10.1108/idd-09-2021-0096","url":null,"abstract":"\u0000Purpose\u0000Social networking sites (SNS) have become popular destinations for college students all over the world. The minds of the college students have been steadily taking over by the influence of social networking, and this can impact their ability for doing research. Against this backdrop, this paper aims to investigate the role of SNS in enhancing the research activities of the degree college students in the Srinagar district of Kashmir, J&K, India.\u0000\u0000\u0000Design/methodology/approach\u0000A survey method was used to conduct the study, and Cochran’s sampling formula was applied to select the sampling size. Data were collected with the aid of a well-designed and structured questionnaire using Google forms. Besides, the focus group discussions were conducted to get varied opinions.\u0000\u0000\u0000Findings\u0000The findings revealed that the majority of the students agree or strongly agree that SNS help them in interacting with researchers, reading research content, keeping them abreast of research articles, knowing research trends, developing research aptitude and facilitating logical thinking and reasoning. The study confirmed that SNS help in enhancing the research traits of college students. However, students have been cautioned to make proper and judicious use of SNS.\u0000\u0000\u0000Research limitations/implications\u0000The study is limited to the college students of Srinagar, Jammu and Kashmir (India), and the results cannot be generalised across regions and countries.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, the study, being a part of PhD programme, is the original work of great value. It investigates the role of SNS in enhancing the research traits of college students and brings into light various hidden facts.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44341602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-02-16DOI: 10.1108/idd-04-2021-0042
Jiahua Jin, Tingting Zhang, Xiangbin Yan
Purpose Online Q&A communities have been widely highlighted as an important knowledge exchange market. Although motivations for users’ initial knowledge-seeking behavior have been widely investigated, the factors that affect online Q&A users’ continued knowledge-seeking behavior are still vague. This study aims to investigate the factors that affect users continuously seeking knowledge from online social Q&A communities. Design/methodology/approach Based on social information processing theory, social capital theory, social exchange theory and social cognitive theory, this study used a negative binomial regression model to explore what would affect people’s continued knowledge-seeking behavior. Empirical data was collected from a popular Chinese online social Q&A community. Findings The results indicate that while previous knowledge sharing behavior, peer responses for previous seeking behavior, identity-based trust have a positive impact on knowledge-seeking behaviors, social exposure has a negative impact. In addition, self-presentation negatively moderates the relationship between social exposure and knowledge-seeking behavior. Originality/value This study contributed to the theoretical basis for knowledge-seeking behavior in online Q&A communities. The research findings can be used to derive guidelines for the development and operation of online social Q&A communities.
{"title":"Why do users continually seek knowledge in online Q&A communities? An empirical investigation","authors":"Jiahua Jin, Tingting Zhang, Xiangbin Yan","doi":"10.1108/idd-04-2021-0042","DOIUrl":"https://doi.org/10.1108/idd-04-2021-0042","url":null,"abstract":"\u0000Purpose\u0000Online Q&A communities have been widely highlighted as an important knowledge exchange market. Although motivations for users’ initial knowledge-seeking behavior have been widely investigated, the factors that affect online Q&A users’ continued knowledge-seeking behavior are still vague. This study aims to investigate the factors that affect users continuously seeking knowledge from online social Q&A communities.\u0000\u0000\u0000Design/methodology/approach\u0000Based on social information processing theory, social capital theory, social exchange theory and social cognitive theory, this study used a negative binomial regression model to explore what would affect people’s continued knowledge-seeking behavior. Empirical data was collected from a popular Chinese online social Q&A community.\u0000\u0000\u0000Findings\u0000The results indicate that while previous knowledge sharing behavior, peer responses for previous seeking behavior, identity-based trust have a positive impact on knowledge-seeking behaviors, social exposure has a negative impact. In addition, self-presentation negatively moderates the relationship between social exposure and knowledge-seeking behavior.\u0000\u0000\u0000Originality/value\u0000This study contributed to the theoretical basis for knowledge-seeking behavior in online Q&A communities. The research findings can be used to derive guidelines for the development and operation of online social Q&A communities.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":"1 1","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41329246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-18DOI: 10.1108/idd-03-2021-0029
Kalai Senthur Selvi, Perumal Ganesan
Purpose This study aims to determine the level of knowledge in searching, evaluating, information management competency and to find differences among research scholars’ in terms of their information literacy (IL) competency with regards to gender and academic designation. Design/methodology/approach A survey method was conducted to collect the data from the research scholars’ pursuing their doctoral degrees in Manonmaniam Sundaranar University, Tamil Nadu, India. Findings The results of this study revealed that the majority have used simple search and were not using the Online Public Access Catalogue. They were not able to assess the information retrieved and the assistance from the library staff to locate the resources was found to be minimal. This study also highlighted some of the problems faced by the research scholars and provided some suggestions based on the findings. This study highlights the need to adopt a new IL framework and conduct user literacy training programmes for effective use of the resources. Practical implications This study also has practical implications in terms of assessing the IL competency among the research scholars and significant variations which identified through demographics and assessment of IL competency will enable policymakers to develop a framework for brand new literacy instructions. The results may help to frame long-term strategies to motivate and train the research scholars in the effective use of technologies for improving their academic performance. Originality/value This study used a questionnaire as tool to collect the data. The outcome of the results will help the librarians and authorities to discuss research scholars’ IL competency and take appropriate decisions to improve their IL skills.
{"title":"Exploring the university research scholars’ information literacy competency: a focus on the knowledge and skills","authors":"Kalai Senthur Selvi, Perumal Ganesan","doi":"10.1108/idd-03-2021-0029","DOIUrl":"https://doi.org/10.1108/idd-03-2021-0029","url":null,"abstract":"\u0000Purpose\u0000This study aims to determine the level of knowledge in searching, evaluating, information management competency and to find differences among research scholars’ in terms of their information literacy (IL) competency with regards to gender and academic designation.\u0000\u0000\u0000Design/methodology/approach\u0000A survey method was conducted to collect the data from the research scholars’ pursuing their doctoral degrees in Manonmaniam Sundaranar University, Tamil Nadu, India.\u0000\u0000\u0000Findings\u0000The results of this study revealed that the majority have used simple search and were not using the Online Public Access Catalogue. They were not able to assess the information retrieved and the assistance from the library staff to locate the resources was found to be minimal. This study also highlighted some of the problems faced by the research scholars and provided some suggestions based on the findings. This study highlights the need to adopt a new IL framework and conduct user literacy training programmes for effective use of the resources.\u0000\u0000\u0000Practical implications\u0000This study also has practical implications in terms of assessing the IL competency among the research scholars and significant variations which identified through demographics and assessment of IL competency will enable policymakers to develop a framework for brand new literacy instructions. The results may help to frame long-term strategies to motivate and train the research scholars in the effective use of technologies for improving their academic performance.\u0000\u0000\u0000Originality/value\u0000This study used a questionnaire as tool to collect the data. The outcome of the results will help the librarians and authorities to discuss research scholars’ IL competency and take appropriate decisions to improve their IL skills.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2022-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45744968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-30DOI: 10.1108/idd-08-2021-0081
Dhrubajyoti Borgohain, D. A. Bhanage, M. Verma, A. Pawar
Purpose This study aims to present a scientometric analysis of publications related to “Augmented Reality.” In today’s Information Technology-driven era, augmented reality (A.R.) has evolved as a new immersive data source for developing knowledge combining authentic and digital images. Consequently, extensive research is going on “Augmented Reality” to discover its potential in knowledge development. Methodology The paper analyses and emphasizes the bibliographic data of Scopus articles with a suitable search query. The study was done concerning the chronological growth of research publications, highly cited publications, productive countries, prominent journals, prolific authors and institutions, author and country co-authorship network analysis and keywords analysis. The analysis was conducted by using open-source tools such as VOSViewer, Biblioshiny and Gephi. Findings The study reveals that a maximum number of publications on research in “Augmented Reality” are in the form of conference proceedings and articles. A.R., Virtual reality and A.R. application are the keywords with maximum number of occurrences. A significant number of publications are done in the USA, followed by Germany in the year 2020. Originality/value This study provides a precise idea of work done in different countries, a network of co-authorship between authors and countries, publication and citation impact of authors, journals, institutions and countries, year-wise progression and trending “augmented reality” topics research. This investigation will be advantageous for researchers and stakeholders to obtain rigorous bibliographic knowledge on literature related to the topic and work accordingly for R&D activities.
{"title":"Global research trends in augmented reality: scientometric mapping based on Scopus database","authors":"Dhrubajyoti Borgohain, D. A. Bhanage, M. Verma, A. Pawar","doi":"10.1108/idd-08-2021-0081","DOIUrl":"https://doi.org/10.1108/idd-08-2021-0081","url":null,"abstract":"\u0000Purpose\u0000This study aims to present a scientometric analysis of publications related to “Augmented Reality.” In today’s Information Technology-driven era, augmented reality (A.R.) has evolved as a new immersive data source for developing knowledge combining authentic and digital images. Consequently, extensive research is going on “Augmented Reality” to discover its potential in knowledge development.\u0000\u0000\u0000Methodology\u0000The paper analyses and emphasizes the bibliographic data of Scopus articles with a suitable search query. The study was done concerning the chronological growth of research publications, highly cited publications, productive countries, prominent journals, prolific authors and institutions, author and country co-authorship network analysis and keywords analysis. The analysis was conducted by using open-source tools such as VOSViewer, Biblioshiny and Gephi.\u0000\u0000\u0000Findings\u0000The study reveals that a maximum number of publications on research in “Augmented Reality” are in the form of conference proceedings and articles. A.R., Virtual reality and A.R. application are the keywords with maximum number of occurrences. A significant number of publications are done in the USA, followed by Germany in the year 2020.\u0000\u0000\u0000Originality/value\u0000This study provides a precise idea of work done in different countries, a network of co-authorship between authors and countries, publication and citation impact of authors, journals, institutions and countries, year-wise progression and trending “augmented reality” topics research. This investigation will be advantageous for researchers and stakeholders to obtain rigorous bibliographic knowledge on literature related to the topic and work accordingly for R&D activities.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43340669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-14DOI: 10.1108/idd-04-2021-0051
R. Yadav, Mohit Yadav, A. Mittal
Purpose Technology for fitness provides users with numerous features that aid the achievement of intended fitness/health goals such as checking consumption habits and adherence to exercise. Based upon the concepts of self-efficacy and prospect theories, this study aims to inspect the influence of messages frame on behavioral usage of virtual reality (VR) technology intervened fitness exercise. Design/methodology/approach By usage of a laboratory-based experiment commissioning certain fitness exercises, this study is conducted on 150 respondents. An assessment is conducted on the efficiency of gain appeal mechanism (exercise performance feedback) toward the usage of VR intervened fitness exercise and measured surge in exercise self-efficacy (ESE), playfulness (PL) and outcome expectations. Findings The results show that gain-appealed/framed messages prove advantageous over loss-appealed/framed in performing VR intervened exercises. A bootstrapped (method) mediation analysis confirms higher positive effects of gain-framed messages upon intentions to use VR intervened fitness exercise. VR intervened fitness exercise was strongly and positively mediated by ESE, PL and outcome expectations. Practical implications This study is of help to researchers and marketers trying to understand the role played by gain- and loss-framed messages on VR technology enabled fitness exercises. Originality/value This study helps VR and fitness technology developers and marketers understand the effectiveness of persuasive performance messages toward VR fitness exercise technology adoption amalgamating message intervention with better technology usage.
{"title":"Effects of gain-loss-framed messages on virtual reality intervened fitness exercise","authors":"R. Yadav, Mohit Yadav, A. Mittal","doi":"10.1108/idd-04-2021-0051","DOIUrl":"https://doi.org/10.1108/idd-04-2021-0051","url":null,"abstract":"\u0000Purpose\u0000Technology for fitness provides users with numerous features that aid the achievement of intended fitness/health goals such as checking consumption habits and adherence to exercise. Based upon the concepts of self-efficacy and prospect theories, this study aims to inspect the influence of messages frame on behavioral usage of virtual reality (VR) technology intervened fitness exercise.\u0000\u0000\u0000Design/methodology/approach\u0000By usage of a laboratory-based experiment commissioning certain fitness exercises, this study is conducted on 150 respondents. An assessment is conducted on the efficiency of gain appeal mechanism (exercise performance feedback) toward the usage of VR intervened fitness exercise and measured surge in exercise self-efficacy (ESE), playfulness (PL) and outcome expectations.\u0000\u0000\u0000Findings\u0000The results show that gain-appealed/framed messages prove advantageous over loss-appealed/framed in performing VR intervened exercises. A bootstrapped (method) mediation analysis confirms higher positive effects of gain-framed messages upon intentions to use VR intervened fitness exercise. VR intervened fitness exercise was strongly and positively mediated by ESE, PL and outcome expectations.\u0000\u0000\u0000Practical implications\u0000This study is of help to researchers and marketers trying to understand the role played by gain- and loss-framed messages on VR technology enabled fitness exercises.\u0000\u0000\u0000Originality/value\u0000This study helps VR and fitness technology developers and marketers understand the effectiveness of persuasive performance messages toward VR fitness exercise technology adoption amalgamating message intervention with better technology usage.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2021-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43376786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-30DOI: 10.1108/idd-03-2021-0022
Syeda Hina Batool, W. Ahmed, K. Mahmood, Ashraf Sharif
Purpose The use of social media has increased during the COVID-19 pandemic. Social media platforms provide opportunities to share news, ideas and personal stories. Twitter is used by citizens in Pakistan to respond and comment on emerging news stories and events. However, it is not known whether Twitter played a positive or negative role in spreading updates and preventive messages during the COVID-19 pandemic. The purpose of this study is to analyse content from Twitter during the pandemic. Design/methodology/approach NodeXL was used to retrieve data using the keyword وائرس کورونا (written in Urdu and which translates to Coronavirus). The first data set (Case Study 1) was based on 10,284 Twitter users from the end of March. The second data set (Case Study 2) was based on 10,644 Twitter users from the start of April. The theoretical lens of effective message framing was used to classify the most retweeted content on Twitter. Findings Twitter was used for personal and professional projections and included certain tweets included political motives even during the unfolding health crisis. There appeared to be very few successful attempts to use Twitter as a tool for health awareness and risk communication. The empirical findings indicate that the most retweeted messages were gain-framed and can be classified as personal, informative and political in nature. Originality/value The present study provides insights likely to be of interest to researchers, health organizations, citizens, government and politicians that are interested in making more effective use of social media for the purposes of health promotion. The authors also provide novel insights into the key topics of discussions, websites and hashtags used by Pakistani Twitter users during the COVID-19 pandemic.
{"title":"Social network analysis of Twitter data from Pakistan during COVID-19","authors":"Syeda Hina Batool, W. Ahmed, K. Mahmood, Ashraf Sharif","doi":"10.1108/idd-03-2021-0022","DOIUrl":"https://doi.org/10.1108/idd-03-2021-0022","url":null,"abstract":"\u0000Purpose\u0000The use of social media has increased during the COVID-19 pandemic. Social media platforms provide opportunities to share news, ideas and personal stories. Twitter is used by citizens in Pakistan to respond and comment on emerging news stories and events. However, it is not known whether Twitter played a positive or negative role in spreading updates and preventive messages during the COVID-19 pandemic. The purpose of this study is to analyse content from Twitter during the pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000NodeXL was used to retrieve data using the keyword وائرس کورونا (written in Urdu and which translates to Coronavirus). The first data set (Case Study 1) was based on 10,284 Twitter users from the end of March. The second data set (Case Study 2) was based on 10,644 Twitter users from the start of April. The theoretical lens of effective message framing was used to classify the most retweeted content on Twitter.\u0000\u0000\u0000Findings\u0000Twitter was used for personal and professional projections and included certain tweets included political motives even during the unfolding health crisis. There appeared to be very few successful attempts to use Twitter as a tool for health awareness and risk communication. The empirical findings indicate that the most retweeted messages were gain-framed and can be classified as personal, informative and political in nature.\u0000\u0000\u0000Originality/value\u0000The present study provides insights likely to be of interest to researchers, health organizations, citizens, government and politicians that are interested in making more effective use of social media for the purposes of health promotion. The authors also provide novel insights into the key topics of discussions, websites and hashtags used by Pakistani Twitter users during the COVID-19 pandemic.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2021-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41944533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-10-27DOI: 10.1108/idd-09-2020-0113
Arun Kaushal, P. K.
Purpose This study aims to identify the critical factors affecting the perception of adolescent students toward interactive online mental health information available on health-related websites. Design/methodology/approach The primary data was collected with the help of an online self–structured questionnaire. The questionnaire includes the identified variables extracted from previous literature related to the mental health information websites using the Likert scale. The respondents include the adolescent school students belonging to the northern region of India: semi-urban/rural locations of Uttar Pradesh (Agra and Mathura) and urban cities (Faridabad, Gaziabad, Delhi and NCR). The criteria for selecting respondents were that students must have visited any online health information-related websites at least once. Exploratory factor analysis was used to explore the factors with the help of SPSS.20. Findings The identified factors that include information delivery medium/mode, websites’ navigation structure, customized information or content, ability to form a virtual relationship and supplementary features of the websites may benefit the health communication system of any country and the health-care industry. Research limitations/implications There are some limitations such as a limited number of respondents and even on that sample was taken for teenagers; thereby creating fewer generalizations related to the present context. Further, only exploratory factor analysis is applied in the study to identify the factors but future researchers may proceed to develop the conceptual model of perception toward online information with the help of confirmatory factor analysis and structural equation modeling techniques. Practical implications The results of this study are useful for government officials especially those related to the ministry of health care and public health organizations of various countries, who usually invest in co-designing authentic, reliable and high interactive online information-sharing websites. Social implications The results of this study are helpful for government officials, especially those related to the ministry of health care and public health organizations of various countries, who usually invest in co-designing authentic, reliable and high interactive online information-sharing websites. Originality/value The study is unique as it provides insight into the opinion of the adolescent students, primarily upon encountering the online mental health information concerning the Indian perspective. Future researchers, health-care policymakers and health-care professionals may use the study to capture a complete picture of a relevant phenomenon in their work.
{"title":"Factors affecting perception of Indian adolescent students toward interactive online mental health information during COVID-19","authors":"Arun Kaushal, P. K.","doi":"10.1108/idd-09-2020-0113","DOIUrl":"https://doi.org/10.1108/idd-09-2020-0113","url":null,"abstract":"\u0000Purpose\u0000This study aims to identify the critical factors affecting the perception of adolescent students toward interactive online mental health information available on health-related websites.\u0000\u0000\u0000Design/methodology/approach\u0000The primary data was collected with the help of an online self–structured questionnaire. The questionnaire includes the identified variables extracted from previous literature related to the mental health information websites using the Likert scale. The respondents include the adolescent school students belonging to the northern region of India: semi-urban/rural locations of Uttar Pradesh (Agra and Mathura) and urban cities (Faridabad, Gaziabad, Delhi and NCR). The criteria for selecting respondents were that students must have visited any online health information-related websites at least once. Exploratory factor analysis was used to explore the factors with the help of SPSS.20.\u0000\u0000\u0000Findings\u0000The identified factors that include information delivery medium/mode, websites’ navigation structure, customized information or content, ability to form a virtual relationship and supplementary features of the websites may benefit the health communication system of any country and the health-care industry.\u0000\u0000\u0000Research limitations/implications\u0000There are some limitations such as a limited number of respondents and even on that sample was taken for teenagers; thereby creating fewer generalizations related to the present context. Further, only exploratory factor analysis is applied in the study to identify the factors but future researchers may proceed to develop the conceptual model of perception toward online information with the help of confirmatory factor analysis and structural equation modeling techniques.\u0000\u0000\u0000Practical implications\u0000The results of this study are useful for government officials especially those related to the ministry of health care and public health organizations of various countries, who usually invest in co-designing authentic, reliable and high interactive online information-sharing websites.\u0000\u0000\u0000Social implications\u0000The results of this study are helpful for government officials, especially those related to the ministry of health care and public health organizations of various countries, who usually invest in co-designing authentic, reliable and high interactive online information-sharing websites.\u0000\u0000\u0000Originality/value\u0000The study is unique as it provides insight into the opinion of the adolescent students, primarily upon encountering the online mental health information concerning the Indian perspective. Future researchers, health-care policymakers and health-care professionals may use the study to capture a complete picture of a relevant phenomenon in their work.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2021-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49553423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-10-18DOI: 10.1108/idd-01-2021-0010
Weiru Chen, S. M. Bohloul, Yifang Ma, Ling Li
Purpose This study aims to explore the impact of applying a blockchain-based information system in the international students’ administrative workflow in the context of a public research university in the USA. Design/methodology/approach Specifically, a prototype of the blockchain-based information system was developed and tested. The system has the potential advantages of being more efficient, more transparent, faster and safer. Findings The results show that digital registration could increase student registration efficiency with a blockchain-based application. Research limitations/implications There are also some limitations of this study. As an early exploration of the use of blockchain technology in higher education, this study could be further extended in several aspects: different institutions (e.g. private vs public school) may have different operational strategies towards international student affairs. The different administrative processes should be discussed in the context of different institutions, and thus the proposed system should be tested and evaluated based on the requirements of different institutions. Use experience and feedback from different users such as university administrators and students should be considered and investigated with respect to the necessary improvement of the proposed system. The extensibility and scalability of the system should be assessed to accommodate any potential modifications of the administrative process. Originality/value The findings show that a blockchain-based information management system has the potential to improve data transmission efficiency and protect information privacy.
{"title":"A blockchain-based information management system for academic institutions: a case study of international students’ workflow","authors":"Weiru Chen, S. M. Bohloul, Yifang Ma, Ling Li","doi":"10.1108/idd-01-2021-0010","DOIUrl":"https://doi.org/10.1108/idd-01-2021-0010","url":null,"abstract":"\u0000Purpose\u0000This study aims to explore the impact of applying a blockchain-based information system in the international students’ administrative workflow in the context of a public research university in the USA.\u0000\u0000\u0000Design/methodology/approach\u0000Specifically, a prototype of the blockchain-based information system was developed and tested. The system has the potential advantages of being more efficient, more transparent, faster and safer.\u0000\u0000\u0000Findings\u0000The results show that digital registration could increase student registration efficiency with a blockchain-based application.\u0000\u0000\u0000Research limitations/implications\u0000There are also some limitations of this study. As an early exploration of the use of blockchain technology in higher education, this study could be further extended in several aspects: different institutions (e.g. private vs public school) may have different operational strategies towards international student affairs. The different administrative processes should be discussed in the context of different institutions, and thus the proposed system should be tested and evaluated based on the requirements of different institutions. Use experience and feedback from different users such as university administrators and students should be considered and investigated with respect to the necessary improvement of the proposed system. The extensibility and scalability of the system should be assessed to accommodate any potential modifications of the administrative process.\u0000\u0000\u0000Originality/value\u0000The findings show that a blockchain-based information management system has the potential to improve data transmission efficiency and protect information privacy.\u0000","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":" ","pages":""},"PeriodicalIF":2.1,"publicationDate":"2021-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44362169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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