Pub Date : 2024-02-28DOI: 10.32956/kopoms.2024.35.1.77
Durga Prasad Marasini, Seong No Yoon, DonHee Lee
This study investigates the effect of individual and organizational competencies on digital transformation implementation and operational performance in small and medium-sized enterprises in Nepal. Regression analysis with a small sample size is used to test the proposed research model and hypotheses utilizing data collected from 154 employees of SMEs in Nepal. The results of this study showed that individual capabilities measure of information and communication technology skills, change acceptance, and technology acquisition have positive relationships with digital transformation implementation in Nepal’s SMEs. In addition, the study’s results indicated that organizational infrastructure, top management’s willingness, and organizational support as a part of organizational capabilities positively affect digital transformation implementation. As individual and organizational capabilities are confirmed to be the drivers of DX implementation, firms should develop manuals and guidelines to understand employees’ work processes and improve work efficiency. Digital transformation implementation positively affects operational performance in Nepal’s small and medium-sized enterprises. The significance and value of this study lies in its potential to serve as fundamental guidance for corporations seeking to implement digital transformation and organizations contemplating adopting digital transformation strategies effectively.
{"title":"네팔 중소기업의 디지털 전환과 운영성과를 위한 역량의 중요성","authors":"Durga Prasad Marasini, Seong No Yoon, DonHee Lee","doi":"10.32956/kopoms.2024.35.1.77","DOIUrl":"https://doi.org/10.32956/kopoms.2024.35.1.77","url":null,"abstract":"This study investigates the effect of individual and organizational competencies on digital transformation implementation and operational performance in small and medium-sized enterprises in Nepal. Regression analysis with a small sample size is used to test the proposed research model and hypotheses utilizing data collected from 154 employees of SMEs in Nepal. The results of this study showed that individual capabilities measure of information and communication technology skills, change acceptance, and technology acquisition have positive relationships with digital transformation implementation in Nepal’s SMEs. In addition, the study’s results indicated that organizational infrastructure, top management’s willingness, and organizational support as a part of organizational capabilities positively affect digital transformation implementation. As individual and organizational capabilities are confirmed to be the drivers of DX implementation, firms should develop manuals and guidelines to understand employees’ work processes and improve work efficiency. Digital transformation implementation positively affects operational performance in Nepal’s small and medium-sized enterprises. The significance and value of this study lies in its potential to serve as fundamental guidance for corporations seeking to implement digital transformation and organizations contemplating adopting digital transformation strategies effectively.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"9 S9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140423060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.32956/kopoms.2024.35.1.109
Minyoung Yea, Seung Ho Yoo
This study investigates the interaction between product recyclability, corporate profits, and consumer behavior. Based on previous studies on environmental economics and product design, we derive an optimal recycling strategy by analyzing the impact of product design's recycling rate on operations, environment, and profit. Through a model that reflects consumer preference for environmentally friendly products, we investigate the impact of a manufacturing firm’s choice of recycling level, product sales price, and collection strategy for used products on the firm's profit as well as recycling performance. Through the analysis, we reveal that an increase in the recyclability of a product leads to an increase in product price, collection price, consumer demand, and collection quantity. This study contributes to the extant literature in that it enhances understanding of the recycling process and derives its optimal structure and strategy. Additionally, the results of this study provide useful insights for firms to fulfill their environmental responsibilities through product recycling and build a sustainable business capability. This study is significant in that it proposes a method of establishing a product pricing policy by considering consumers' sensitivity to product price and collection price, and establishing an effective and efficient recycling strategy by considering recycling and production costs.
{"title":"Product Design and Recycling Operations Strategy Considering Recyclability","authors":"Minyoung Yea, Seung Ho Yoo","doi":"10.32956/kopoms.2024.35.1.109","DOIUrl":"https://doi.org/10.32956/kopoms.2024.35.1.109","url":null,"abstract":"This study investigates the interaction between product recyclability, corporate profits, and consumer behavior. Based on previous studies on environmental economics and product design, we derive an optimal recycling strategy by analyzing the impact of product design's recycling rate on operations, environment, and profit. Through a model that reflects consumer preference for environmentally friendly products, we investigate the impact of a manufacturing firm’s choice of recycling level, product sales price, and collection strategy for used products on the firm's profit as well as recycling performance. Through the analysis, we reveal that an increase in the recyclability of a product leads to an increase in product price, collection price, consumer demand, and collection quantity. This study contributes to the extant literature in that it enhances understanding of the recycling process and derives its optimal structure and strategy. Additionally, the results of this study provide useful insights for firms to fulfill their environmental responsibilities through product recycling and build a sustainable business capability. This study is significant in that it proposes a method of establishing a product pricing policy by considering consumers' sensitivity to product price and collection price, and establishing an effective and efficient recycling strategy by considering recycling and production costs.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"44 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140420548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.32956/kopoms.2024.35.1.43
Dohyung Bang
This study aimed to measure perceived service quality by analyzing consumer reviews posted on online review platforms. The proposed Perceived Service Quality Index (PSQI) was validated by examining whether its five dimensions could explain overall satisfaction, a non-financial performance indicator for customers. The findings showed that the PSQI was partially valid, with four out of five dimensions significantly explaining the average rating, a proxy for overall satisfaction. To demonstrate the applicability of the PSQI, this study also investigated the impact of electronic word-of-mouth (eWOM) on consumers' uncertainty in perceived service quality using longitudinal PSQI data. The findings indicate curvilinear relationships between eWOM and consumers' uncertainty in the dimensions of assurance, tangibility, and food. Specifically, insufficient information in the eWOM environment may increase uncertainty in these service quality dimensions, while exceeding a certain level of eWOM may decrease uncertainty. Therefore, this study suggests that restaurant managers should continuously monitor and manage the information level distributed through online review platforms to reduce consumer uncertainty in the purchasing decision-making process.
{"title":"A Study on Measuring Perceived Service Quality Using User-generated Contents (UGC) and on the Effect of Electronic Word-of-Mouth (eWOM) on Customers’ Uncertainty in Service Quality","authors":"Dohyung Bang","doi":"10.32956/kopoms.2024.35.1.43","DOIUrl":"https://doi.org/10.32956/kopoms.2024.35.1.43","url":null,"abstract":"This study aimed to measure perceived service quality by analyzing consumer reviews posted on online review platforms. The proposed Perceived Service Quality Index (PSQI) was validated by examining whether its five dimensions could explain overall satisfaction, a non-financial performance indicator for customers. The findings showed that the PSQI was partially valid, with four out of five dimensions significantly explaining the average rating, a proxy for overall satisfaction. To demonstrate the applicability of the PSQI, this study also investigated the impact of electronic word-of-mouth (eWOM) on consumers' uncertainty in perceived service quality using longitudinal PSQI data. The findings indicate curvilinear relationships between eWOM and consumers' uncertainty in the dimensions of assurance, tangibility, and food. Specifically, insufficient information in the eWOM environment may increase uncertainty in these service quality dimensions, while exceeding a certain level of eWOM may decrease uncertainty. Therefore, this study suggests that restaurant managers should continuously monitor and manage the information level distributed through online review platforms to reduce consumer uncertainty in the purchasing decision-making process.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"119 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140423532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.32956/kopoms.2024.35.1.59
Sin Young Kim, Seong Min Sohn, Boo Yun Cho
In recent times, companies are facing various external risk factors such as pandemic risks, international political uncertainties, and changes in the global supply chain all at once. To prepare for these adversity, companies are maintaining slack resources as a buffer, enabling them to survive in rapidly changing external environments. This study aims to examine the impact of holding levels of surplus resources, excluding those actually utilized for normal production, on internal capabilities and performance for research and development (R&D). The analysis focuses on small and medium-sized enterprises (SMEs) in the Jeju, which have experienced continuous declines in economic growth since events like the THAAD issue in 2017 and the COVID-19 pandemic. To achieve this, the study categorizes a company's slack resources into Available Slack, Recoverable Slack, and Potential Slack. It then investigates how these slack resources, aligned with the company's perceived risk level, influence R&D performance as mediated by internal capabilities deemed significant by the company. Through this research, the study proposes a direction for companies to appropriately maintain slack resources based on their perceived risk levels. Furthermore, it suggests appropriate support policies and specific directions for support agencies and policy makers to assist companies in achieving their internal capabilities and performance goals for research and development.
{"title":"The Effect of a Company’s Slack Resource on R&D Performance: Through the Company’s Technology and Commercialization Capabilities","authors":"Sin Young Kim, Seong Min Sohn, Boo Yun Cho","doi":"10.32956/kopoms.2024.35.1.59","DOIUrl":"https://doi.org/10.32956/kopoms.2024.35.1.59","url":null,"abstract":"In recent times, companies are facing various external risk factors such as pandemic risks, international political uncertainties, and changes in the global supply chain all at once. To prepare for these adversity, companies are maintaining slack resources as a buffer, enabling them to survive in rapidly changing external environments. This study aims to examine the impact of holding levels of surplus resources, excluding those actually utilized for normal production, on internal capabilities and performance for research and development (R&D). The analysis focuses on small and medium-sized enterprises (SMEs) in the Jeju, which have experienced continuous declines in economic growth since events like the THAAD issue in 2017 and the COVID-19 pandemic. To achieve this, the study categorizes a company's slack resources into Available Slack, Recoverable Slack, and Potential Slack. It then investigates how these slack resources, aligned with the company's perceived risk level, influence R&D performance as mediated by internal capabilities deemed significant by the company. Through this research, the study proposes a direction for companies to appropriately maintain slack resources based on their perceived risk levels. Furthermore, it suggests appropriate support policies and specific directions for support agencies and policy makers to assist companies in achieving their internal capabilities and performance goals for research and development.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"140 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140417824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.32956/kopoms.2024.35.1.21
Chulsoon Park
Modern industry is a competition between supply networks. Knowing and managing the supply network well is an essential survival requirement for a company. There is a difference in orientation between the upstream and downstream of the supply network, which causes structural differences between the upstream and downstream. This study aims to reveal the differences in the configuration drivers of the upstream and downstream automotive supply networks. Using transaction data from the automotive industry, we compared the drivers that constitute supply networks and create upstream and downstream links. The Exponential Random Graph Models (ERGMs) were used to evaluate the significance of configuration drivers, including company attributes, dyadic attributes, and structural characteristics. As a result, the age of supplier, size of the purchaser, sales of the purchaser, asset of the purchaser, transitivity, and activity were found to be common drivers of upstream and downstream. On the other hand, the age of the purchaser, the difference in sales between the two companies, and popularity were found to be significant drivers only in the downstream network. These research results are the first to empirically compare the upstream and downstream supply networks, and have academic contribution as the first step in finding the cause of the differences in network structure between the upstream and downstream networks.
{"title":"Comparison of Upstream and Downstream Configuration Drivers in Automotive Industry Supply Networks: An Exploratory Study Using ERGMs","authors":"Chulsoon Park","doi":"10.32956/kopoms.2024.35.1.21","DOIUrl":"https://doi.org/10.32956/kopoms.2024.35.1.21","url":null,"abstract":"Modern industry is a competition between supply networks. Knowing and managing the supply network well is an essential survival requirement for a company. There is a difference in orientation between the upstream and downstream of the supply network, which causes structural differences between the upstream and downstream. This study aims to reveal the differences in the configuration drivers of the upstream and downstream automotive supply networks. Using transaction data from the automotive industry, we compared the drivers that constitute supply networks and create upstream and downstream links. The Exponential Random Graph Models (ERGMs) were used to evaluate the significance of configuration drivers, including company attributes, dyadic attributes, and structural characteristics. As a result, the age of supplier, size of the purchaser, sales of the purchaser, asset of the purchaser, transitivity, and activity were found to be common drivers of upstream and downstream. On the other hand, the age of the purchaser, the difference in sales between the two companies, and popularity were found to be significant drivers only in the downstream network. These research results are the first to empirically compare the upstream and downstream supply networks, and have academic contribution as the first step in finding the cause of the differences in network structure between the upstream and downstream networks.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"37 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140420858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.32956/kopoms.2024.35.1.1
Ji Hong Lee, S. Gu, Yeongjun Kim, Changhee Kim
The success of O2O taxi services depends on how much consumers actually use them and intend to continue using them. Therefore, this study focuses on university students who use O2O taxi services the most and Kakao Taxi, the leading domestic mobility platform, to identify the impact of various factors of the mobility platform on the intention to reuse O2O taxi services. It also presents practical measures to increase users' intention to reuse. To this end, this study analyzes the impact of Kakao T's service personalization, information accuracy, cognitive effort, and security risk on reuse intention through expected usefulness and user resistance through structural equation modeling. The main analysis results are as follows: First, cognitive effort did not appear to have a negative effect on expected usefulness. This is interpreted to mean that the expected usefulness of Kakao T is considered a more important factor than cognitive effort. However, if users experience inconvenience in cognitive effort, they are likely to give up using the service even though its potential usefulness is high. Therefore, Kakao T needs to devise a plan to further increase convenience and usefulness through interoperability with the platform and to reflect an appropriate level of cognitive effort. Second, contrary to the expectation that security risk would have a negative (-) relationship with expected usefulness according to existing research, a conflicting result was found in that it had a positive (+) relationship. This can be interpreted in various ways, but considering the risk- seeking propensity of early O2O service users and the high appeal for security risks among young people in their 20s and 30s, Kakao T has established security-related devices for university students' use of the service. There is a need to actively promote this to increase service acceptance.
O2O 打车服务的成功与否取决于消费者实际使用和继续使用的意愿。因此，本研究以使用 O2O 打车服务最多的大学生和国内领先的移动平台卡酷打车为研究对象，找出移动平台的各种因素对 O2O 打车服务重复使用意愿的影响。本研究还提出了提高用户重复使用意愿的实用措施。为此，本研究通过结构方程模型分析了Kakao T的服务个性化、信息准确性、认知努力和安全风险通过预期有用性和用户阻力对重复使用意愿的影响。主要分析结果如下：首先，认知努力似乎没有对预期有用性产生负面影响。这意味着 Kakao T 的预期有用性被认为是比认知努力更重要的因素。然而，如果用户在认知努力方面遇到不便，即使服务的潜在有用性很高，他们也很可能放弃使用。因此，Kakao T 需要制定计划，通过与平台的互操作性进一步提高便利性和实用性，并体现出适当的认知努力程度。其次，与现有研究认为安全风险与预期有用性呈负向（-）关系的预期相反，研究发现了一个矛盾的结果，即安全风险与预期有用性呈正向（+）关系。这可以有多种解释，但考虑到早期 O2O 服务用户的风险寻求倾向，以及二三十岁年轻人对安全风险的高吸引力，Kakao T 为大学生使用该服务建立了安全相关设备。有必要积极推广，以提高服务接受度。
{"title":"A Study on the Reuse Intention of Mobility Platform: Focus on the Use of Kakao Taxi Service by University Students in Korea","authors":"Ji Hong Lee, S. Gu, Yeongjun Kim, Changhee Kim","doi":"10.32956/kopoms.2024.35.1.1","DOIUrl":"https://doi.org/10.32956/kopoms.2024.35.1.1","url":null,"abstract":"The success of O2O taxi services depends on how much consumers actually use them and intend to continue using them. Therefore, this study focuses on university students who use O2O taxi services the most and Kakao Taxi, the leading domestic mobility platform, to identify the impact of various factors of the mobility platform on the intention to reuse O2O taxi services. It also presents practical measures to increase users' intention to reuse. To this end, this study analyzes the impact of Kakao T's service personalization, information accuracy, cognitive effort, and security risk on reuse intention through expected usefulness and user resistance through structural equation modeling. The main analysis results are as follows: First, cognitive effort did not appear to have a negative effect on expected usefulness. This is interpreted to mean that the expected usefulness of Kakao T is considered a more important factor than cognitive effort. However, if users experience inconvenience in cognitive effort, they are likely to give up using the service even though its potential usefulness is high. Therefore, Kakao T needs to devise a plan to further increase convenience and usefulness through interoperability with the platform and to reflect an appropriate level of cognitive effort. Second, contrary to the expectation that security risk would have a negative (-) relationship with expected usefulness according to existing research, a conflicting result was found in that it had a positive (+) relationship. This can be interpreted in various ways, but considering the risk- seeking propensity of early O2O service users and the high appeal for security risks among young people in their 20s and 30s, Kakao T has established security-related devices for university students' use of the service. There is a need to actively promote this to increase service acceptance.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"41 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140419682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.32956/kopoms.2024.35.1.123
Hwang Hee Lee, Jaeseog Na
This study aims to investigate operational management determinants for ESG (Environment, Social, and Governance) management. Market expectations for companies now include not just financial responsibility but also environmental, social, and governance responsibilities, impacting investor and customer preferences. Thus, firms are increasingly investing effort into ESG activities for sustainable management. However, additional performance management regarding ESG activities may burden companies beyond traditional measures like productivity and profit. From this perspective, the study aims to show how firms’ operational slack resources in capacity and supply chain affects ESG performance indicators from 2011 to 2021 using the panel regression method. Based on our results, we can suggest that firms with surplus capacity resources tend to achieve better ESG performance as they can accommodate additional tasks. Conversely, a surplus cash conversion cycle in the supply chain, indicating liquidity for ESG activities, may hinder ESG performance. Overall, companies with capacity slack resources and faster cash conversion cycles generally have the capability to invest in ESG initiatives, highlighting the importance of resource management in sustainable business practices.
{"title":"The Relationship between Firms’ Operational Slack Resources and ESG Performance","authors":"Hwang Hee Lee, Jaeseog Na","doi":"10.32956/kopoms.2024.35.1.123","DOIUrl":"https://doi.org/10.32956/kopoms.2024.35.1.123","url":null,"abstract":"This study aims to investigate operational management determinants for ESG (Environment, Social, and Governance) management. Market expectations for companies now include not just financial responsibility but also environmental, social, and governance responsibilities, impacting investor and customer preferences. Thus, firms are increasingly investing effort into ESG activities for sustainable management. However, additional performance management regarding ESG activities may burden companies beyond traditional measures like productivity and profit. From this perspective, the study aims to show how firms’ operational slack resources in capacity and supply chain affects ESG performance indicators from 2011 to 2021 using the panel regression method. Based on our results, we can suggest that firms with surplus capacity resources tend to achieve better ESG performance as they can accommodate additional tasks. Conversely, a surplus cash conversion cycle in the supply chain, indicating liquidity for ESG activities, may hinder ESG performance. Overall, companies with capacity slack resources and faster cash conversion cycles generally have the capability to invest in ESG initiatives, highlighting the importance of resource management in sustainable business practices.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"39 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140420412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-30DOI: 10.32956/kopoms.2023.34.4.435
Hyundo Choi
This study analyzes the impact of a firm's customization strategy on its internal and external innovation activities. Specifically, I analyze R&D investment as an internal innovation activity and external knowledge search as an external innovation activity. To do so, I conducted an empirical study using 3,982 firm data from 2020 Korean Innovation Survey. The results show that firms adopting strong customization strategy are likely to have lower R&D intensity because they pursue incremental innovation to meet the needs of existing customers. However, they are likely to increase external knowledge search breadth and depth by acquiring relational capability and external knowledge acquisition experience from customer interactions. Current study not only explain the unique nature of customization strategy, but also provide practical implications for firms choosing customization strategy.
{"title":"Customization Strategy’s Limitation and Potential: A Firms’ Innovation View","authors":"Hyundo Choi","doi":"10.32956/kopoms.2023.34.4.435","DOIUrl":"https://doi.org/10.32956/kopoms.2023.34.4.435","url":null,"abstract":"This study analyzes the impact of a firm's customization strategy on its internal and external innovation activities. Specifically, I analyze R&D investment as an internal innovation activity and external knowledge search as an external innovation activity. To do so, I conducted an empirical study using 3,982 firm data from 2020 Korean Innovation Survey. The results show that firms adopting strong customization strategy are likely to have lower R&D intensity because they pursue incremental innovation to meet the needs of existing customers. However, they are likely to increase external knowledge search breadth and depth by acquiring relational capability and external knowledge acquisition experience from customer interactions. Current study not only explain the unique nature of customization strategy, but also provide practical implications for firms choosing customization strategy.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"165 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139202549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-30DOI: 10.32956/kopoms.2023.34.4.535
F. f, KwangSup Shin
It is crucial for urban and regional planners, policymakers, and stakeholders involved in airport development and management to understand and acknowledge the importance of an airport’s hinterland. The relationship between the airport and its surrounding areas is synergistic, and it plays a vital role in promoting sustainable growth and development not only locally but also regionally and internationally. Therefore, acknowledging the significance of an airport’s hinterland is essential for ensuring sustainable and responsible development in the long run. This research studies the possibility of building a new hinterland to improve the operation of Chinggis Khaan International Airport in Mongolia. The importance of the various factors is determined based on survey results from industry experts and then obtained via the analytic hierarchy process (AHP). Given our results, the government of Mongolia could identify the areas that it needs to concentrate on to improve its international airport in terms of cargo volume.
{"title":"A Study on Major Factors for Building Hinterland of International Airport in Landlocked Country: Case of Chinggis Khaan Airport","authors":"F. f, KwangSup Shin","doi":"10.32956/kopoms.2023.34.4.535","DOIUrl":"https://doi.org/10.32956/kopoms.2023.34.4.535","url":null,"abstract":"It is crucial for urban and regional planners, policymakers, and stakeholders involved in airport development and management to understand and acknowledge the importance of an airport’s hinterland. The relationship between the airport and its surrounding areas is synergistic, and it plays a vital role in promoting sustainable growth and development not only locally but also regionally and internationally. Therefore, acknowledging the significance of an airport’s hinterland is essential for ensuring sustainable and responsible development in the long run. This research studies the possibility of building a new hinterland to improve the operation of Chinggis Khaan International Airport in Mongolia. The importance of the various factors is determined based on survey results from industry experts and then obtained via the analytic hierarchy process (AHP). Given our results, the government of Mongolia could identify the areas that it needs to concentrate on to improve its international airport in terms of cargo volume.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":"10 49","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139196629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-30DOI: 10.32956/kopoms.2023.34.4.453
Dongyeop Choi, Yongwon Seo
Recently, companies are exposed to various supply chain risks such as intensified trade conflicts, epidemics, economic and geopolitical uncertainties, and natural disasters. Thus there is increasing importance in monitoring information related to supply chain risks. Analyzing real-time media texts, such as news articles, can be utilized for monitoring up-to-date information supply chain risks. However, researches regarding analyzing supply chain risk related text are in early stages, and researches to apply modern AI techniques such as deep learning-based natural language processing to supply chain risk texts are scarce. This study aims to develop a supply chain risk monitoring system that monitors and extracts information related to supply chain risks by analyzing news articles. To collect supply chain risk related articles a filtering model based on KoBERT is developed, of which risk types are identified based on LDA topic modeling to be utilized as the train data. To predict news articles’ risk types, two deep learning- based risk classification models are developed using BOW(Bag of Words) and KoBERT. The results showed high accuracy of KoBERT based model in filtering supply chain risk-related articles, and in the classification of supply chain risk types also KoBERT based model showed better performance than BOW based model.
{"title":"Development of Media Text Analysis Based Supply Chain Risk Monitoring System","authors":"Dongyeop Choi, Yongwon Seo","doi":"10.32956/kopoms.2023.34.4.453","DOIUrl":"https://doi.org/10.32956/kopoms.2023.34.4.453","url":null,"abstract":"Recently, companies are exposed to various supply chain risks such as intensified trade conflicts, epidemics, economic and geopolitical uncertainties, and natural disasters. Thus there is increasing importance in monitoring information related to supply chain risks. Analyzing real-time media texts, such as news articles, can be utilized for monitoring up-to-date information supply chain risks. However, researches regarding analyzing supply chain risk related text are in early stages, and researches to apply modern AI techniques such as deep learning-based natural language processing to supply chain risk texts are scarce. This study aims to develop a supply chain risk monitoring system that monitors and extracts information related to supply chain risks by analyzing news articles. To collect supply chain risk related articles a filtering model based on KoBERT is developed, of which risk types are identified based on LDA topic modeling to be utilized as the train data. To predict news articles’ risk types, two deep learning- based risk classification models are developed using BOW(Bag of Words) and KoBERT. The results showed high accuracy of KoBERT based model in filtering supply chain risk-related articles, and in the classification of supply chain risk types also KoBERT based model showed better performance than BOW based model.","PeriodicalId":436415,"journal":{"name":"Korean Production and Operations Management Society","volume":" 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139197954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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