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Learning analytics: Prospects and challenges 学习分析:前景与挑战
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200020s
Laslo Šereš, V. Pavlićević, Goran Petrović, Danijel Horvat, Rajko Ivanišević
Owing to its high promises for improving learning support, teaching, and learning outcomes in higher education, learning analytics has captured much interest from both academics and practitioners over the last several years. Considering that it is rooted in several disciplines, researchers and practitioners have approached learning analytics from a range of perspectives. Although many studies concerning learning analytics have highlighted its great potential for improving learning practice, there is little evidence of successful transfer of the suggested potential into the practice of higher education happening. This clearly indicates a need for rethinking many aspects of learning analytics usage: first, the goals that can be achieved, but also the actions necessary to attain these goals. The aim of the descriptive research presented in this paper is to provide an updated and realistic view of the state of the art in learning analytics, its potential benefits, and tangible challenges that need to be overcome for a successful application of learning analytics as educational technology.
由于其在改善高等教育中的学习支持、教学和学习成果方面的高度承诺,学习分析在过去几年中引起了学术界和实践者的极大兴趣。考虑到它植根于几个学科,研究人员和实践者从一系列的角度来看待学习分析。尽管许多关于学习分析的研究都强调了它在改善学习实践方面的巨大潜力,但很少有证据表明,这种潜力已经成功地转移到了高等教育的实践中。这清楚地表明需要重新思考学习分析使用的许多方面:首先,可以实现的目标,以及实现这些目标所需的行动。本文提出的描述性研究的目的是提供学习分析的最新和现实的观点,其潜在的好处,以及学习分析作为教育技术的成功应用需要克服的实际挑战。
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引用次数: 0
Banking service quality perceived by students: Implications to green services 学生对银行服务质素的感受:对绿色服务的影响
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200023d
Nenad Đokić, Nikola Milićević, Branimir Kalaš, Ines Đokić
Background: The paper examines banking service quality perceived by students as a basis for determining implications for green services. The focus was on this market segment bearing in mind its potential effects on banks' long-term profitability and students' acquaintance with environmental issues. The attention was dedicated to the green banking concept taking into account the role which banks have in creating an eco-friendly society. Purpose: The aim of the research refers to identifying banking service quality aspects that are important for students. Later, those can be used as a starting point in determining actions regarding green services in the case of the student population. Study design/methodology/approach: The quality of a bank service was modeled as a hierarchical reflective-formative construct, because of which the SmartPLS software was applied. Five SERVQUAL dimensions (assurance, empathy, reliability, responsiveness, and tangibles) were specified as lower-order reflective constructs which form the higher-order formative construct (banking service quality). After testing the model, separately for reflective and formative constructs, path coefficients were presented. Finding/conclusions: The results have shown that responsiveness and assurance represent dimensions that have the largest contribution to banking service quality, i.e. the highest path coefficients to higher-order construct. In accordance with those findings, certain implications concerning green services were given. Limitations/future research: The omission of certain variables that may be related to banking services represents the limitation of this study; hereby, in future researches, some socio-demographic characteristics (such as gender, household income, etc.) could be included in the analysis.
背景:本文考察了学生感知的银行服务质量,作为确定绿色服务影响的基础。重点放在这个细分市场,考虑到它对银行长期盈利能力的潜在影响,以及学生对环境问题的了解。考虑到银行在创建生态友好型社会中的作用,人们将注意力集中在绿色银行概念上。目的:研究的目的是确定银行服务质量的重要方面,为学生。之后,这些可以用作确定学生群体中有关绿色服务的行动的起点。研究设计/方法/方法:银行服务的质量被建模为一个层次反射-形成的结构,因此应用了SmartPLS软件。SERVQUAL的五个维度(保证、共情、可靠性、响应性和有形性)被指定为低阶反射构构,形成高阶形成构构(银行服务质量)。在对模型进行测试后,分别针对反射性和形成性结构,给出了路径系数。发现/结论:结果表明,响应性和保证是对银行服务质量贡献最大的维度,即通往高阶结构的路径系数最高。根据这些调查结果,提出了对绿色服务的某些影响。局限性/未来研究:某些可能与银行服务相关的变量的遗漏代表了本研究的局限性;因此,在未来的研究中,可以将一些社会人口特征(如性别、家庭收入等)纳入分析。
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引用次数: 0
Knowledge management and digital business transformation 知识管理和数字化业务转型
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200007e
V. Erceg, T. Zoranović
The fourth industrial revolution is in progress, and the center of this revolution is the digital transformation. Companies need to keep up with new business models and advances in digital technologies so that they can agilely adapt to changes in the market. Also, organizations should become aware of the growing importance of knowledge management, as well as the skills needed to make business decisions. Research related to knowledge management is becoming more complex, which indicates the multi-disciplinarity of this area and its close connection with digital technologies and digital transformation. The aim of this paper is to try to explain the importance of knowledge management in organizations and where it fits into the digital business transformation. For the purpose of this paper, a standard methodology of the systematic literature review was used. The paper provides an overview of the current scientific cognition of knowledge management and knowledge management systems and analyzes the relationship between knowledge management and digital transformation.
第四次工业革命正在进行,而这场革命的中心是数字化转型。公司需要跟上新的商业模式和数字技术的进步,这样他们才能灵活地适应市场的变化。此外,组织应该意识到知识管理的重要性,以及制定业务决策所需的技能。与知识管理相关的研究正变得越来越复杂,这表明了该领域的多学科性及其与数字技术和数字化转型的密切联系。本文的目的是试图解释知识管理在组织中的重要性,以及它适合数字化业务转型的地方。为了本文的目的,我们采用了系统文献综述的标准方法。本文概述了目前对知识管理和知识管理系统的科学认识,分析了知识管理与数字化转型的关系。
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引用次数: 4
Pallet truck selection with MEREC and WISP-S methods 用MEREC和WISP-S方法选择托盘车
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200013u
A. Ulutaş, D. Stanujkić, D. Karabašević, G. Popović, S. Novaković
Background: The article presents an MCDM model based on the MEREC and WISPS methods for pallet truck selection. Purpose: The main purpose of the study was to apply a new MCDM model for pallet truck selection in the textile workshop. Study design/methodology/approach: This article presents a simplified adoption of the Simple Weighted Sum Product (WISP) method, the Simplified WISP (WISP-S) method. The proposed method has fewer computation steps than the regular WISP method. In addition, this study proposes a new hybrid MCDM model in the literature by combining the MEREC method and the WISPS method. Finding/conclusions: The obtained results can be achieved in a shorter time compared to regular WISP. The application of the new method is considered in this study. In order to check whether the WISPS method achieves accurate results, the results of the WISPS method and the results of the ROV and WASPAS methods were compared. As a result of the comparison of the results of the methods, it was observed that the WISPS method achieved accurate results. Limitations/future research: As a direction for future research, other MCDM models can be applied for solving the same problem. When it comes to the limitations of the proposed model, it can be mentioned that the MCDM model is based on the use of crisp numbers.
背景:本文提出了一种基于MEREC和WISPS方法的托盘车选择MCDM模型。目的:本研究的主要目的是将一种新的MCDM模型应用于纺织车间的托盘车选择。研究设计/方法学/方法:本文介绍了简单加权和积(WISP)方法的简化采用,即简化WISP (WISP- s)方法。与常规的WISP方法相比,该方法的计算步骤更少。此外,本研究将文献中MEREC方法与WISPS方法相结合,提出了一种新的混合MCDM模型。发现/结论:与常规WISP相比,所获得的结果可以在更短的时间内获得。本研究考虑了新方法的应用。为了验证WISPS方法是否能获得准确的结果,将WISPS方法的结果与ROV和WASPAS方法的结果进行了比较。通过对两种方法结果的比较,可以看出WISPS方法获得了准确的结果。局限性/未来研究:作为未来研究的一个方向,其他MCDM模型可以用于解决同样的问题。当谈到所提出的模型的局限性时,可以提到MCDM模型是基于使用清晰的数字。
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引用次数: 9
The impact of corporate social responsibility on the environmental performance of large organizations in Serbia 企业社会责任对塞尔维亚大型组织环境绩效的影响
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200021a
M. Aleksić, Nemanja Berber, Maja Strugar-Jelača, Radmila Bjekić
Background: Modern business operations, which have resulted in a significant growth of major companies, both those operating within their national boundaries and multinational ones, have contributed to an increased exploitation of natural resources, environmental pollution, harmful gas emissions, drinking water scarcity, deforestation and many other negative consequences for the entire environment. This resulted in the emergence of the concept of CSR, first in large multinationals, which had sufficient funds to address this issue, and, in most cases, had contributed to environmental pollution. Purpose: The authors of this paper investigate whether there is a relation between the concept of Corporate Social Responsibility (CSR) and environmental performance in Serbia. Study design/methodology/approach: The research was conducted from November 2019 to August 2021 in large organisations on a sample of 165 companies. The author used Smart PLS software for data processing. Finding/conclusions: The research results show that the application of the concept of CSR influences significantly the environmental performance in large organisations in Serbia. Limitations/future research: The authors only investigated large companies, while the relationship between CSR and environmental performances in SMEs is a potential for future research.
背景:现代商业活动导致了在本国境内经营的大公司和跨国公司的显著增长,也增加了对自然资源的开发、环境污染、有害气体排放、饮用水短缺、森林砍伐和对整个环境的许多其他负面后果。这导致了企业社会责任概念的出现,首先出现在大型跨国公司,它们有足够的资金来解决这个问题,并且在大多数情况下造成了环境污染。目的:本文的作者调查塞尔维亚企业社会责任(CSR)概念与环境绩效之间是否存在关系。研究设计/方法/方法:该研究于2019年11月至2021年8月在大型组织中对165家公司进行了调查。采用Smart PLS软件进行数据处理。发现/结论:研究结果表明,企业社会责任概念的应用显著影响了塞尔维亚大型组织的环境绩效。局限性/未来研究:作者只研究了大公司,中小企业社会责任与环境绩效之间的关系是未来研究的潜力。
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引用次数: 1
Determining the investors' strategy during the COVID-19 crisis based on the S&P 500 stock index 根据标准普尔500指数确定投资者在COVID-19危机期间的策略
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200029p
J. Pekár, I. Brezina, M. Reiff
Background: The most significant changes caused by the COVID-19 crisis were the sharp increase in working from home and the growing importance of e-commerce, which affected the development of some industries. This change also affects the investors' investment operations, which are based on analysis to ensure an unquestionable certainty of the invested financial amount and a satisfactory return. It is, therefore, interesting to analyze the possible return of the chosen investment strategy based on the optimization model of portfolio selection based on the CVaR risk measure. Purpose: The paper aims to present the possible use of the analysis of returns of effective portfolios constructed based on the optimization model of portfolio selection based on the CVaR risk measure during the crisis (COVID-19) and the pre-crisis period. Study design/methodology/approach: Paper presents the impact of the COVID-19 crisis on investor decision-making through the CVaR risk measure, which was implemented on the historical data of the components of the Standard and Poor's 500 stock index (S&P 500) in the crisis period as well as in the pre-crisis period. Findings/conclusions: The presented approach based on the CVaR risk rate measure and the relevant portfolio selection model provides the investor with an effective tool for allocating funds to the financial market in particular segments in both monitored periods. Limitations/future research: Time series data are divided into two periods based on visible factors such as the number of COVID-19 cases. In future research, we aim to divide monitored periods based on unobservable factors influencing investors' decisions, such as bull or bear mood on the market.
背景:新冠肺炎危机带来的最显著的变化是在家办公的急剧增加和电子商务的日益重要,这影响了一些行业的发展。这种变化也影响到投资者的投资操作,投资者的投资操作是建立在分析的基础上,以确保投资财务金额的无可置疑的确定性和令人满意的回报。因此,基于CVaR风险度量的投资组合优化模型分析所选择的投资策略的可能收益是一个有趣的问题。目的:本文旨在展示基于CVaR风险度量的投资组合选择优化模型在危机(COVID-19)和危机前构建的有效投资组合收益分析的可能用途。研究设计/方法/方法:本文通过CVaR风险度量来展示COVID-19危机对投资者决策的影响,该度量是基于标准普尔500指数(S&P 500)在危机时期和危机前时期的成分股历史数据实施的。研究结果/结论:本文提出的方法基于CVaR风险率度量和相关的投资组合选择模型,为投资者在两个监测时期内将资金配置到特定细分市场的金融市场提供了有效的工具。局限性/未来研究:时间序列数据根据COVID-19病例数等可见因素分为两个时期。在未来的研究中,我们的目标是根据影响投资者决策的不可观察因素(如市场上的牛市或熊市情绪)来划分监测期。
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引用次数: 0
Implementation of a SWOT-AHP methodology for strategic development of a district heating plant in fuzzy environment 模糊环境下区域供热厂战略发展SWOT-AHP方法的应用
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2110001v
Ivana Veličkovska
In this paper, SWOT analysis and fuzzy Analytic Hierarchy Process (FAHP) have been employed to structure and determine the importance of all identified alternatives for developing strategic management in a local district heating plant in Serbia. Weaknesses are identified as drivers of technological slowdown in the plant. The outcome of the prioritization highlights the importance of solving challenges regarding weaknesses by relying on a variety of opportunities that emerge in the environment. The potential of restoring the equipment of the district heating plant is found to be the most important alternative for strategic development.
在本文中,SWOT分析和模糊层次分析法(FAHP)已被用于结构和确定所有确定的备选方案的重要性,以发展战略管理在塞尔维亚的一个地方区域供热厂。弱点被确定为工厂技术减速的驱动因素。优先排序的结果突出了依靠环境中出现的各种机会来解决有关弱点的挑战的重要性。恢复区域供热厂设备的潜力被认为是战略发展的最重要替代办法。
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引用次数: 6
Defining the digital workplace: A systematic literature review 定义数字化工作场所:系统的文献综述
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200010m
L. Mićić, Homayoun Khamooshi, Lazar Raković, P. Matković
There have been a significant number of publications about digital workplace transformation. This is due to technological developments in the last decades as well as the COVID-19 pandemic. However, there is no adequate overall definition of the term. This leads to misunderstandings and confused interpretation of the digital workplace, sometimes even narrowing it down to a set of tools or a platform. Given the complexity of digital workplace transformation, there is a need to have an integrated prospective and analyze it not just from a technological perspective, but from an organizational and processes point of view as well. Therefore, this paper is an attempt to review the concept and offer a comprehensive definition of the digital workplace. This includes all the important aspects of the transformation including tools and platforms as well as personal issues, organization, processes and management. The paper provides a systematic literature review of the publications in leading bibliographic and citation bases, starting from Web of Science and Scopus to SpringerLink, IEEE Xplore and Association for Information Systems eLibrary. The review includes not only journal papers, but also leading proceedings, books and other referent publications. It addresses the authors' approaches, perspectives, terminologies, focusses and understanding of workplace transformation over the last decade by a comprehensive review of the state of art of the literature in the field of digital workplace. Finally, a set of recommendations are made to further research in increasingly important subject of digital workplace transformation.
已经有大量关于数字化工作场所转型的出版物。这是由于过去几十年的技术发展以及COVID-19大流行造成的。然而,这个术语并没有一个完整的定义。这导致了对数字工作场所的误解和混淆,有时甚至将其缩小为一组工具或一个平台。鉴于数字化工作场所转型的复杂性,有必要有一个综合的前景,不仅从技术角度分析,而且从组织和流程的角度分析。因此,本文试图回顾这一概念,并提供一个全面的数字工作场所的定义。这包括转型的所有重要方面,包括工具和平台,以及个人问题、组织、流程和管理。本文对从Web of Science、Scopus到SpringerLink、IEEE explore和Association for Information Systems library等主要书目和引文数据库的出版物进行了系统的文献综述。该评论不仅包括期刊论文,还包括主要会议记录、书籍和其他参考出版物。它解决了作者的方法,观点,术语,重点和工作场所转型的理解,在过去的十年中,通过在数字化工作场所领域的文献的艺术状态的全面审查。最后,对数字化工作场所转型这一日益重要的课题的进一步研究提出了一系列建议。
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引用次数: 3
CEO rhetorical strategies and firms' internationalization: A communication perspective CEO修辞策略与企业国际化:传播学视角
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200006s
Qiuyue Shao, Shouming Chen, Pei-Yi Chen
Based on the upper echelons theory, previous literature has suggested that CEO's personal characteristics influence firms' internationalization. However, most research investigates the static traits such as age, education, overseas background, etc. Since CEO's communication skills exert influence on the firm as well, communication may also be of significance in the process of firm internationalization. We proposed that three CEO rhetoric strategies affect firm internationalization by persuading employees to recognize the international purpose and contribute to it jointly. Using the data of CEO rhetorical strategies and the level of internationalization of 118 Chinese listed firms, we tested the influence of CEO rhetoric strategy on firms' internationalization. The results show that two CEO rhetoric strategies-Ethos and Pathos-affect firm internationalization positively. The findings reveal that proper strategy of CEO communication is important for the execution of firms' internationalization.
基于上层梯队理论,已有文献认为CEO的个人特征会影响企业的国际化。然而,大多数研究调查的是静态特征,如年龄、教育程度、海外背景等。由于CEO的沟通技巧也会对企业产生影响,因此沟通在企业国际化的过程中也可能具有重要意义。我们提出三种CEO修辞策略通过说服员工认同国际化目标并共同为其做出贡献来影响企业国际化。本文利用118家中国上市公司CEO修辞策略和国际化水平的数据,检验了CEO修辞策略对企业国际化的影响。结果表明,CEO的两种修辞策略——气质和感伤对企业国际化具有积极的影响。研究结果表明,CEO沟通策略对企业国际化的实施至关重要。
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引用次数: 0
Paper and packaging industry dynamics during COVID-19 and their strategies for the future 2019冠状病毒病期间纸张和包装行业动态及其未来战略
IF 2.4 Pub Date : 2022-01-01 DOI: 10.5937/straman2200017g
Amulya Gurtu, Jestin Johny, Oliver Buechse
Background: The paper examines the "mysterious case of the disappearing toilet paper" during the COVID-19 pandemic. Purpose: This paper describes the strategic impacts on paper and packaging supply chains due to the pandemic. Study design/methodology/approach: Structured interviews and qualitative discussions with organizational and supply chain management leaders. Findings/conclusions: Several "behind the scenes" and less well-documented supply chain impacts in the paper and packaging, and logistics industries were discovered. The critical effects observed are: (1) Impact on the manufacturing side was mitigated mainly by implementing CDC guidelines and by the willingness of industry leaders to go above and beyond to shield their employees from economic hardships. (2) The transportation sector has experienced a more severe workforce shortage, amplified by government actions before and during the pandemic. (3) Product specialization, a pre-pandemic strategy for industry participants, turned into a weakness during the pandemic due to unprecedented shifts in demand across sectors. (4) Traditional "lean" supply chain thinking is increasingly making way for a more interconnected "risk avoidance" strategic model. Limitations/future research: The research is limited to organizations in Midwest U.S.A. and one organization in Europe.
背景:本文考察了新冠肺炎大流行期间“卫生纸消失的神秘案例”。目的:本文描述了由于大流行对纸张和包装供应链的战略影响。研究设计/方法/方法:与组织和供应链管理领导者进行结构化访谈和定性讨论。发现/结论:发现了几个“幕后”和较少记录的供应链对纸张和包装以及物流行业的影响。观察到的关键效应是:(1)对制造业的影响主要是通过实施CDC指南和行业领导者愿意超越并保护其员工免受经济困难而减轻的。(2)交通运输部门的劳动力短缺更为严重,疫情前和疫情期间政府的行动加剧了这一短缺。(3)产品专业化是行业参与者在大流行前的一项战略,在大流行期间,由于各行业需求发生了前所未有的变化,这一战略变成了一个弱点。(4)传统的“精益”供应链思维正逐渐让位于更加相互关联的“风险规避”战略模式。局限性/未来研究:本研究仅限于美国中西部的组织和欧洲的一个组织。
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引用次数: 1
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Strategic Management
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