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Proceedings of the 2000 IEEE Engineering Management Society. EMS - 2000 (Cat. No.00CH37139)最新文献

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Government high-tech policy and its impact: a case of CAD technology in China 政府高科技政策及其影响:以中国CAD技术为例
J. Wen, S. Kobayashi
This paper focuses on CAD (computer-aided design) technology, one of the key fields under CIMS (computer-integrated manufacturing system) subject topic in the automation area, and discloses the Chinese Government policy's critical role in technological innovations. In addition, this paper analyses the nature of these high-tech firms created by academic researchers, and the key factors that lead to their successful evolution. It is based on the author's long-term business experiences, interviews and surveys from an influential group of corporate and academic leaders of Chinese CAD researches. This paper concludes that CAD innovations in China featured with government policy-intervened, university-industry collaborated. The study provides some new observations for debates and discussions to high-tech policy-makers in China and abroad and can benefit business managers seeking to understand the CAD environment in China. It also provides a foundation for further technology policy and innovation management research in China.
本文以CAD(计算机辅助设计)技术作为自动化领域CIMS(计算机集成制造系统)课题的重点领域之一,揭示了中国政府政策在技术创新中的关键作用。此外,本文还分析了学术研究者创建的高科技企业的性质,以及导致其成功演化的关键因素。它是基于作者长期的商业经验,对中国CAD研究领域有影响力的一群企业和学术领袖的访谈和调查。本文认为,中国CAD创新具有政府政策干预、校企合作的特点。本研究为国内外高科技决策者的辩论和讨论提供了一些新的观察结果,并有助于寻求了解中国CAD环境的企业管理者。这也为中国进一步的技术政策和创新管理研究提供了基础。
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引用次数: 1
Knowledge management in the professional services: lessons from functional linguistics 专业服务中的知识管理:功能语言学的启示
R. Morris
This paper makes the case that the linguistic discipline of pragmatics is useful in developing the next generation of knowledge management applications, especially in professional disciplines such as legal services, health care, and education. The four classes of knowledge-based software to be considered-agents, browsers, indexes (ontologies), and user models-are assessed by applying basic concepts from pragmatics to identify critical issues of context, meaning and location that affect usability and utility. This paper considers issues of common interest to software developers and practicing linguists or ethnographers, such as (a) feature density and preference determination in user modeling; (b) contextualization in high-performance and iterative DB queries; (c) social agency as related to such programming languages as KQML; and (d) disambiguation of meaning with natural language ontologies in large corpora. Three points are asserted and defended: first, current interfaces, databases, and query software have not achieved their full potential for capturing and storing information, and rendering it useful for practical tasks. Second, this failing originates in a reductionist view of language. A richer, context-bound analytical framework is required, such as that offered by pragmatics. Third, combined with the practical methods of ethnography and discourse analysis, a pragmatics-based perspective can support creation of the next generation of computer interfaces and databases, as well as advanced search and navigation tools.
本文认为,语用学这门语言学科在开发下一代知识管理应用方面非常有用,尤其是在法律服务、医疗保健和教育等专业领域。要考虑的四类基于知识的软件——代理、浏览器、索引(本体)和用户模型——是通过应用语用学的基本概念来确定影响可用性和实用性的上下文、意义和位置的关键问题来评估的。本文考虑了软件开发人员和实践语言学家或民族志学家共同感兴趣的问题,例如(a)用户建模中的特征密度和偏好确定;(b)高性能和迭代数据库查询的上下文化;(c)与KQML等编程语言有关的社会机构;(d)利用大型语料库中的自然语言本体进行语义消歧。本文主张并捍卫了三点:首先,当前的接口、数据库和查询软件还没有充分发挥其捕获和存储信息的潜力,并使其对实际任务有用。其次,这种失败源于语言的简化主义观点。需要一个更丰富的、上下文约束的分析框架,比如语用学提供的框架。第三,结合民族志和话语分析的实用方法,基于语用学的视角可以支持下一代计算机界面和数据库的创建,以及先进的搜索和导航工具。
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引用次数: 1
Electronic commerce for manufacturing supply chains 制造业供应链的电子商务
R. Hira
This paper discusses approaches to electronic commerce (EC) that original equipment manufacturers (OEMs) use to interact with their suppliers. The paper is based on empirical work completed in a major OEMs supply chain with particular focus on small- and medium-sized enterprises (SMEs). The work completed over the past three years highlights the importance of a flexible strategy when interacting with vendors and the need to describe the characteristics of the supply chain. Greater than one-half the value-added of manufactured goods are attributable to suppliers, and OEMs have increasingly focused their EC initiatives towards automating supplier management.
本文讨论了原始设备制造商(oem)用于与其供应商互动的电子商务(EC)方法。本文基于在主要oem供应链中完成的实证工作,特别关注中小型企业(sme)。过去三年完成的工作突出了与供应商互动时灵活策略的重要性,以及描述供应链特征的必要性。超过一半的制成品增值可归因于供应商,原始设备制造商越来越多地将其EC计划集中在自动化供应商管理上。
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引用次数: 1
Roles and strategies of contract manufacturers in the telecommunications industry 电信行业合同制造商的角色与策略
P. Hadaya, E. Lefebvre, Pierre-Majorique Léger
This paper illustrates how contract manufacturing is playing an increasingly important role in the telecommunications industry. Traditional telecommunications manufacturers need to concentrate on the activities which can bring the highest value to their customers, while they tend to subcontract other activities, especially if they do not have the needed core competencies. In fact, most telecommunications manufacturers are outsourcing some of their manufacturing activities to CMs (contract manufacturers), also called CEMS (contract electronic manufacturing services). GEMS manage a portfolio of plants located around the world using flexible, modular and reconfigurable assembly systems. Two case studies were undertaken in order to demystify the new and diversified role of CEMS in the telecommunications industry. The authors' findings have enabled them to develop a typology of outsourcing strategies for telecommunications manufacturers which correspond to the different roles of CEMS.
本文阐述了代工在电信行业中扮演着越来越重要的角色。传统的电信制造商需要专注于能够为其客户带来最高价值的活动,而他们倾向于分包其他活动,特别是如果他们没有所需的核心竞争力。事实上,大多数电信制造商正在将他们的一些制造活动外包给CMs(合同制造商),也称为CEMS(合同电子制造服务)。GEMS使用灵活、模块化和可重构的装配系统管理全球各地的工厂组合。进行了两个个案研究,以揭开CEMS在电信业中新的和多样化的角色。作者的发现使他们能够为电信制造商开发一种类型的外包策略,对应于CEMS的不同角色。
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引用次数: 7
Web-based self-support business system effectiveness 基于web的自助业务系统的有效性
B. Dean, R. Kadambi
Internet and World-Wide Web have transformed how we communicate and conduct business. Electronic support tools using the Internet have enhanced support providers' capabilities and at the same time enable users to become self-sufficient. Web-based support offers great opportunities for firms: (1) to reduce the cost of delivering support, (2) to improve the quality of support provided, and (3) to use technology as a key competitive differentiation in their support services. However, industry studies indicate that some firms are not satisfied with Web-based support systems, which in these cases has prevented Web-based systems from becoming the preferred medium for obtaining support. This paper is concerned with identifying the critical factors affecting the use of a Web-based self-support system at the Hewlett-Packard Company. Hewlett-Packard business customers have the ability to obtain a wide range of support services using HP's Web-based support system, the Electronic Support Center (ESC).
互联网和万维网改变了我们沟通和开展业务的方式。使用因特网的电子支持工具增强了支持提供者的能力,同时使用户能够自给自足。基于网络的支持为企业提供了巨大的机会:(1)降低提供支持的成本,(2)提高所提供支持的质量,(3)在支持服务中使用技术作为关键的竞争差异化。然而,行业研究表明,一些公司对基于网络的支持系统不满意,这在这些情况下阻碍了基于网络的系统成为获得支持的首选媒介。本文关注的是确定影响在惠普公司使用基于网络的自我支持系统的关键因素。惠普的企业客户可以通过使用惠普基于web的支持系统——电子支持中心(ESC)来获得广泛的支持服务。
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引用次数: 0
Assessment of technological capability on IT firms IT企业技术能力评价
Chen Jin, Meng Fan, Xu Qingrui
The importance of technological capability enhancement in today's highly competitive and demanding business environment is well accepted. This paper proposes a methodology to assess the elements of acquisitive, operative, adaptive, innovative, supportive and marketing capabilities, all of which together constitute the technological capability of a firm. The proposed methodology comprises five steps: identification of value addition stages performed by a firm; determination of technological capabilities needed at these stages; development of indicators for assessing the identified technological capabilities; benchmarking the capabilities assessed with a state-of-the-art firm; and analysis of the reasons for the technological capability gap between the firm being studied and the state-of-art firm. Based on the former study in this field and considering the particulars of Chinese companies, this paper brings about a new theoretic model for technological capability assessment. The development of the indicators is illustrated using a firm from the information technology (IT) sector. Some suggestions are then made as to how the assessment exercise can be used for technological capability enhancement planning. Through the /spl beta/ test on the empirical study of three IT firms, the paper validates the function, usability and usefulness of the tool. Special attention is paid to the relationship between technological innovation and equipotential development, external and internal factors that can influence technological capability enhancement.
在当今竞争激烈、要求苛刻的商业环境中,提高技术能力的重要性是公认的。本文提出了一种评估获取、操作、适应、创新、支持和营销能力要素的方法,所有这些要素共同构成了企业的技术能力。所提出的方法包括五个步骤:确定公司执行的增值阶段;确定这些阶段所需的技术能力;制定评价已查明的技术能力的指标;与最先进的公司对评估的能力进行基准测试;并分析了被研究企业与国外先进企业技术能力差距的原因。本文在前人研究的基础上,结合我国企业的具体情况,提出了一种新的技术能力评价理论模型。以信息技术(IT)部门的一家公司为例说明指标的发展。然后就如何将评估工作用于技术能力增强规划提出了一些建议。通过对三家IT企业的实证研究/spl beta/测试,验证了该工具的功能、可用性和有用性。特别关注技术创新与等势发展之间的关系、影响技术能力提升的外部因素和内部因素。
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引用次数: 0
Managing technology in the top R&D spending companies worldwide-results of a global survey 全球研发支出最高的公司的技术管理——一项全球调查的结果
G. Reger, J. Edler, F. Meyer-Krahmer
This paper is based on a survey among the top R&D spending companies worldwide. First, it analyses the importance of current corporate technology strategies. Second, it looks at the instruments used to acquire the technologies and knowledge rated crucial for competitiveness. Third, aspects of the internationalisation of technology are investigated.
本文基于对全球研发支出最高的公司的调查。首先,分析了当前企业技术战略的重要性。其次,它着眼于用于获取对竞争力至关重要的技术和知识的工具。第三,研究了技术国际化的各个方面。
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引用次数: 0
Managing the transition of a discontinuous innovation project to operational status 管理一个中断的创新项目向可操作状态的转变
M. Rice, R. Leifer, G. O'Connor
Longitudinal data collected from twelve discontinuous innovation projects over 5 years in 10 large, mature firms reveal the challenges of managing the surprisingly difficult transition from R&D project to an operating unit. In these twelve projects a substantial "readiness gap" existed between the project teams and the receiving business units, leading us to propose the formation of a formal transition team as an organizational response for bridging this gap. The transition team and the organization's associated management structure must answer twelve critical questions before a project can be successfully transitioned. Based on an analysis of transition practices, we identify seven keys to improving the effectiveness of transition management.
从10家大型成熟公司的12个连续创新项目中收集的纵向数据显示,管理从研发项目到运营部门的惊人困难过渡所面临的挑战。在这12个项目中,项目团队和接收业务单位之间存在着实质性的“准备差距”,这导致我们建议组建一个正式的过渡团队,作为弥合这一差距的组织响应。在项目成功过渡之前,过渡团队和组织的相关管理结构必须回答12个关键问题。基于对转型实践的分析,我们确定了提高转型管理有效性的七个关键。
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引用次数: 11
A national laboratory for reforming health care costs 改革医疗费用的国家实验室
J. Gover, P. Huray
If health care costs are to be reduced, the labor productivity of the US health care system must be increased. Regulations, both government and professionally imposed, have removed the economic incentives that traditionally drive productivity growth. Labor productivity growth can only be reached by increased competition among service providers that leads to replacement of many of those working in the health care field with low-cost technology, principally electrical and computer technology. In highly competitive systems, technology innovation increases productivity, increases quality and reduces both costs and charges. In weakly competitive systems, such as health care and education, technology innovation often increases quality, decreases costs, and increases charges. The path to productivity growth is first competition, then technology innovation. We propose the development of a national program managed by a national laboratory that includes both competition enhancement and technology innovation as its primary elements.
如果要降低医疗保健费用,就必须提高美国医疗保健系统的劳动生产率。无论是政府监管还是专业监管,都消除了传统上推动生产率增长的经济激励因素。劳动生产率的提高只能通过服务提供者之间的竞争加剧来实现,这种竞争导致许多在保健领域工作的人被低成本技术,主要是电气和计算机技术所取代。在高度竞争的系统中,技术创新提高了生产率,提高了质量,降低了成本和收费。在竞争较弱的系统中,例如卫生保健和教育,技术创新通常会提高质量,降低成本,并增加收费。提高生产率的途径首先是竞争,然后是技术创新。我们建议制定一个由国家实验室管理的国家计划,其中包括竞争增强和技术创新作为其主要要素。
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引用次数: 0
Technological advance and productivity growth in the US Engineering and Scientific Instrument Industry: adjustment for unmeasured performance change in semiconductor inputs 美国工程和科学仪器行业的技术进步和生产率增长:对半导体投入中未测量性能变化的调整
C. Fu, J. Norsworthy
This paper analyzes the tremendous advance of technology and rapid growth of productivity in the US Engineering and Scientific Instrument Industry (SIC 3811). The existence and the effect of unmeasured input quality change in the official price index are explored. Semiconductors and electronics are identified as the major input components that contain substantial unmeasured input quality changes. A method that incorporates the total factor productivity (TFP) growth in the semiconductor and electronics industry into the cost structure of the instrument industry is used to adjust for the semiconductor prices. As expected, the productivity growth in the instrument industry is overestimated with the existence of unmeasured input quality improvement. (This effect might be smaller or even reversed if account is taken of quality change in the output of scientific instruments.) The results have strong implications for national science and technology policies: the semiconductor industry lies at the core of quality change and productivity advances in other industries as well, particularly in the computers and telecommunications equipment industries where the downstream effects have been measured.
本文分析了美国工程和科学仪器工业(SIC 3811)技术的巨大进步和生产力的快速增长。探讨了官方物价指数中不可计量的投入质量变化的存在及其影响。半导体和电子学被认为是包含大量不可测量的输入质量变化的主要输入元件。将半导体和电子行业的全要素生产率(TFP)增长纳入仪器行业的成本结构的方法用于调整半导体价格。正如预期的那样,由于存在未测量的投入质量改进,仪器行业的生产率增长被高估了。(如果考虑到科学仪器输出的质量变化,这种影响可能会更小,甚至相反。)研究结果对国家科技政策具有重要意义:半导体行业也处于其他行业质量变化和生产率进步的核心,特别是在计算机和电信设备行业,其下游效应已得到衡量。
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引用次数: 0
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Proceedings of the 2000 IEEE Engineering Management Society. EMS - 2000 (Cat. No.00CH37139)
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