Pub Date : 2023-07-05DOI: 10.1108/ijes-08-2022-0042
Toby Keene, K. Pammer, Eryn J. Newman, B. Lord
Purpose Paramedics play important roles in healthcare, yet little is known about their decision-making. There is evidence that thinking style is associated with individual preference for intuitive or deliberative decision-making.Design/methodology/approach Australian and New Zealand paramedics (n = 103; mean age: 38.7; mean 12 years’ experience; 44% female) and paramedic students (n = 101; mean age: 25.7; 59% female) completed a thinking style survey measuring active open-mindedness (AOT), close mindedness (CMT), preference for intuitive thinking (PIT) and preference for effortful thinking (PET). Participants also completed the 7-item Cognitive Reflection Test (CRT) to assess ability to override an attractive but incorrect intuition.Findings With prior exposure to the CRT controlled, regression analysis found increasing AOT and decreasing age predicted cognitive reflection across all participants (R2/R2 adjusted: 0.198/0.157; F(10, 192) = 4.752, p < 0.001). There were moderate correlations between CMT, age and paramedic experience. There was no difference between paramedics and student performance on the CRT, though more students reported prior exposure to the items (33.7 vs 16.5%; Chi-square (2) = 8.02, p = 0.02). Those who reported prior exposure to the CRT scored significantly higher than those who had not (5.08 [1.44] vs 3.87 [1.70]; F(2, 201) = 14.34, p < 0.001).Originality/value Self-reported AOT was associated with cognitive reflection and indicates a role for open-mindedness in paramedics to support decision-making.
{"title":"Thinking styles of Australasian paramedics and paramedicine students","authors":"Toby Keene, K. Pammer, Eryn J. Newman, B. Lord","doi":"10.1108/ijes-08-2022-0042","DOIUrl":"https://doi.org/10.1108/ijes-08-2022-0042","url":null,"abstract":"Purpose Paramedics play important roles in healthcare, yet little is known about their decision-making. There is evidence that thinking style is associated with individual preference for intuitive or deliberative decision-making.Design/methodology/approach Australian and New Zealand paramedics (n = 103; mean age: 38.7; mean 12 years’ experience; 44% female) and paramedic students (n = 101; mean age: 25.7; 59% female) completed a thinking style survey measuring active open-mindedness (AOT), close mindedness (CMT), preference for intuitive thinking (PIT) and preference for effortful thinking (PET). Participants also completed the 7-item Cognitive Reflection Test (CRT) to assess ability to override an attractive but incorrect intuition.Findings With prior exposure to the CRT controlled, regression analysis found increasing AOT and decreasing age predicted cognitive reflection across all participants (R2/R2 adjusted: 0.198/0.157; F(10, 192) = 4.752, p < 0.001). There were moderate correlations between CMT, age and paramedic experience. There was no difference between paramedics and student performance on the CRT, though more students reported prior exposure to the items (33.7 vs 16.5%; Chi-square (2) = 8.02, p = 0.02). Those who reported prior exposure to the CRT scored significantly higher than those who had not (5.08 [1.44] vs 3.87 [1.70]; F(2, 201) = 14.34, p < 0.001).Originality/value Self-reported AOT was associated with cognitive reflection and indicates a role for open-mindedness in paramedics to support decision-making.","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":" ","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43037883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-27DOI: 10.1108/ijes-09-2022-0046
Mike Brady, Edward F. Harry
PurposeVirtual care is any interaction between a patient and clinician or clinicians, occurring remotely using information technologies. Like many international services, United Kingdom (UK) ambulance services use paramedics and nurses to undertake telephone assessments of patients calling the 999 emergency service line. Using their clinical knowledge, experience, and, at times, computer decision support software, these clinicians assess patients from a range of clinical acuities to confirm the need for an emergency response or identify and support those patients who can be cared for with remote treatment advice and referral. The Covid-19 pandemic saw UK ambulance services change and adapt their operating models to meet social distancing requirements, increase clinical staff numbers and mitigate staff becoming unavailable for work due to self-isolation. One such strategy was moving clinicians from Emergency Operations Centres (EOCs) to working at home. Staff utilised digital phone systems, remote computer-aided dispatch modules, remote clinical decision support software and video platforms, which allowed close to full functionality compared to inside typical EOCs. There is a dearth of literature exploring the comparative practice of clinicians from home rather than from EOCs. Therefore, this study reports the findings of a qualitative analysis of these effects from the clinician's perspective. The authors hope that the findings from this study will inform the operating, education and leadership practices of those delivering such services.Design/methodology/approachA convenience sample of telephone nurses and paramedics from one UK ambulance service in which home working had been implemented were contacted. 15 clinicians with recent home working experience responded to the invite out of a possible 31 (48%). All participants had previously practised remote assessment from within an EOC. Semi-structured interviews took place via video conferencing software and were recorded, transcribed and thematically analysed. An inductive approach was taken to generating codes and both researchers separately reading the transcripts before re-reading them, assigning initial themes and determining frequency.FindingsFour main themes were identified with further associated sub-themes: (1) performance, (2) support, (3) distractions and interruptions and (4) confidence in decision-making.Originality/valueThere are very few studies exploring the practice of remote clinicians in emergency EOCs. This study identified that home working clinicians felt their productivity had increased, making them more satisfied in their practice. However, there were mixed feelings over the level of support they perceived they now received, despite the mechanisms of support being largely the same. Supervisors found it especially challenging to provide support to practitioners; and employers might need to clarify the support mechanisms they provide to homeworkers. The elimination of distrac
{"title":"What effects did home working have on 999 clinician practice from one UK ambulance service during the Covid-19 pandemic?","authors":"Mike Brady, Edward F. Harry","doi":"10.1108/ijes-09-2022-0046","DOIUrl":"https://doi.org/10.1108/ijes-09-2022-0046","url":null,"abstract":"PurposeVirtual care is any interaction between a patient and clinician or clinicians, occurring remotely using information technologies. Like many international services, United Kingdom (UK) ambulance services use paramedics and nurses to undertake telephone assessments of patients calling the 999 emergency service line. Using their clinical knowledge, experience, and, at times, computer decision support software, these clinicians assess patients from a range of clinical acuities to confirm the need for an emergency response or identify and support those patients who can be cared for with remote treatment advice and referral. The Covid-19 pandemic saw UK ambulance services change and adapt their operating models to meet social distancing requirements, increase clinical staff numbers and mitigate staff becoming unavailable for work due to self-isolation. One such strategy was moving clinicians from Emergency Operations Centres (EOCs) to working at home. Staff utilised digital phone systems, remote computer-aided dispatch modules, remote clinical decision support software and video platforms, which allowed close to full functionality compared to inside typical EOCs. There is a dearth of literature exploring the comparative practice of clinicians from home rather than from EOCs. Therefore, this study reports the findings of a qualitative analysis of these effects from the clinician's perspective. The authors hope that the findings from this study will inform the operating, education and leadership practices of those delivering such services.Design/methodology/approachA convenience sample of telephone nurses and paramedics from one UK ambulance service in which home working had been implemented were contacted. 15 clinicians with recent home working experience responded to the invite out of a possible 31 (48%). All participants had previously practised remote assessment from within an EOC. Semi-structured interviews took place via video conferencing software and were recorded, transcribed and thematically analysed. An inductive approach was taken to generating codes and both researchers separately reading the transcripts before re-reading them, assigning initial themes and determining frequency.FindingsFour main themes were identified with further associated sub-themes: (1) performance, (2) support, (3) distractions and interruptions and (4) confidence in decision-making.Originality/valueThere are very few studies exploring the practice of remote clinicians in emergency EOCs. This study identified that home working clinicians felt their productivity had increased, making them more satisfied in their practice. However, there were mixed feelings over the level of support they perceived they now received, despite the mechanisms of support being largely the same. Supervisors found it especially challenging to provide support to practitioners; and employers might need to clarify the support mechanisms they provide to homeworkers. The elimination of distrac","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":" ","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47165692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-23DOI: 10.1108/ijes-08-2022-0037
Paige Sable, Fengyan Tang, Jenifer A. Swab, Sheila Roth, Daniel Rosen
PurposeThis study focuses on Emergency Medical Service (EMS) personnel and examines the impact of overdose calls for opioids and attitudes of EMS workers towards individuals with substance use disorders on EMS workers' mental well-being while accounting for self-reported sleep and social support.Design/methodology/approachThis cross-sectional study surveyed EMS workers (N = 608) across Pennsylvania on demographic variables, frequency of overdose calls, attitudes towards opioid use and naloxone administration on measures of mental health. Multiple logistic regression models were estimated to examine the relationship of perception of opioid use and treatment and likelihood that EMS workers might experience depression.FindingsAuthors found two main findings: (1) There was a significant relationship between more negative perceptions about opioid use/naloxone and the likelihood that EMS workers might experience depression. (2) There was a significant relationship between number of overdose calls EMS workers responded to and likelihood of depression, which appeared to be alleviated by improvements in sleep and social support.Research limitations/implicationsThere is potential opportunity for EMS employers to minimize the impact of the opioid epidemic on EMS worker mental health. Trainings to highlight effectiveness of treatment should be further explored, along with ways to enhance social support and improve sleep for EMS workers to protect against the stress associated with responding to this public health crisis.Originality/valueThis study adds to the literature on the impact of the opioid epidemic as it relates to mental health outcomes for EMS professionals providing frontline care to those experiencing opioid use disorders.
{"title":"EMS workers on the frontline of the opioid epidemic: effects of sleep and social support on depression","authors":"Paige Sable, Fengyan Tang, Jenifer A. Swab, Sheila Roth, Daniel Rosen","doi":"10.1108/ijes-08-2022-0037","DOIUrl":"https://doi.org/10.1108/ijes-08-2022-0037","url":null,"abstract":"PurposeThis study focuses on Emergency Medical Service (EMS) personnel and examines the impact of overdose calls for opioids and attitudes of EMS workers towards individuals with substance use disorders on EMS workers' mental well-being while accounting for self-reported sleep and social support.Design/methodology/approachThis cross-sectional study surveyed EMS workers (N = 608) across Pennsylvania on demographic variables, frequency of overdose calls, attitudes towards opioid use and naloxone administration on measures of mental health. Multiple logistic regression models were estimated to examine the relationship of perception of opioid use and treatment and likelihood that EMS workers might experience depression.FindingsAuthors found two main findings: (1) There was a significant relationship between more negative perceptions about opioid use/naloxone and the likelihood that EMS workers might experience depression. (2) There was a significant relationship between number of overdose calls EMS workers responded to and likelihood of depression, which appeared to be alleviated by improvements in sleep and social support.Research limitations/implicationsThere is potential opportunity for EMS employers to minimize the impact of the opioid epidemic on EMS worker mental health. Trainings to highlight effectiveness of treatment should be further explored, along with ways to enhance social support and improve sleep for EMS workers to protect against the stress associated with responding to this public health crisis.Originality/valueThis study adds to the literature on the impact of the opioid epidemic as it relates to mental health outcomes for EMS professionals providing frontline care to those experiencing opioid use disorders.","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":"1 1","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62668822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-28DOI: 10.1108/ijes-11-2022-0068
Xiao Wang
PurposeThis paper aims to examine a large-scale typhoon response coordination, focusing on the emergency collaborative network (ECN) configuration and structural properties that characterized the 2018 Typhoon Mangkhut response operations in Shenzhen, China.Design/methodology/approachThe response coordination of Typhoon Mangkhut was operationalized as a Shenzhen-based ECN established upon a six-week observation. A systematic content analysis of publicly available government documents and newspaper articles was conducted to identify participating organizations and interorganizational relationships built and sustained during and immediately after the disaster. Social network metrics at levels of the node, subgroup of nodes and whole network were utilized to examine network capacity, network homophily and network performance, respectively.FindingsResults of the centrality analysis demonstrate that government agencies at municipal and district/county levels took central network positions while private and non-profit organizations were mostly positioned at the network periphery. The blocking analysis points to a salient homophily effect that participating organizations sharing similar attributes were more likely to connect with each other. A further investigation of whole network metrics and the small-world index reveals the highly fragmented and discontinued features of ECN, which may result in unsystematic coordination among organizational actors.Originality/valueThis paper is distinctive in examining the coordination structure among response organizations embedded in a centralized and monocentric governance system and, more importantly, how the structural characteristics can differ from that evidenced in a more decentralized and polycentric system.
{"title":"Collaborating in a centralized governance mechanism: structure and fragmentation of large-scale response coordination during the 2018 Typhoon Mangkhut in Shenzhen","authors":"Xiao Wang","doi":"10.1108/ijes-11-2022-0068","DOIUrl":"https://doi.org/10.1108/ijes-11-2022-0068","url":null,"abstract":"PurposeThis paper aims to examine a large-scale typhoon response coordination, focusing on the emergency collaborative network (ECN) configuration and structural properties that characterized the 2018 Typhoon Mangkhut response operations in Shenzhen, China.Design/methodology/approachThe response coordination of Typhoon Mangkhut was operationalized as a Shenzhen-based ECN established upon a six-week observation. A systematic content analysis of publicly available government documents and newspaper articles was conducted to identify participating organizations and interorganizational relationships built and sustained during and immediately after the disaster. Social network metrics at levels of the node, subgroup of nodes and whole network were utilized to examine network capacity, network homophily and network performance, respectively.FindingsResults of the centrality analysis demonstrate that government agencies at municipal and district/county levels took central network positions while private and non-profit organizations were mostly positioned at the network periphery. The blocking analysis points to a salient homophily effect that participating organizations sharing similar attributes were more likely to connect with each other. A further investigation of whole network metrics and the small-world index reveals the highly fragmented and discontinued features of ECN, which may result in unsystematic coordination among organizational actors.Originality/valueThis paper is distinctive in examining the coordination structure among response organizations embedded in a centralized and monocentric governance system and, more importantly, how the structural characteristics can differ from that evidenced in a more decentralized and polycentric system.","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":" ","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46522057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-12DOI: 10.1108/ijes-09-2022-0050
A. Sutrisno, C. E. Wuisang, Ade Yusupa
PurposeThe regular occurrence of natural disasters elevates the need for an effective method to measure organizational preparedness in responding to the adverse impact of disasters. In this context, this paper presents a new decision support model to assess organizational disaster preparedness using both subjective and objective disaster preparedness criteria in a multi-criteria decision-making context.Design/methodology/approachThe statistical variance method is integrated with the proximity value index (PVI) technique to determine priority scores in order to rank organizational disaster readiness.FindingsThe results of applying the integrated model developed herein enable decision-makers to make informed decisions for assigning priority ranking of organizational disaster preparedness in a simpler and more efficient way.Research limitations/implicationsHuman resource is the most impacting criterion affecting hospital preparedness in undertaking action to cure disaster victims.Practical implicationsThis paper offers an exemplar of a simple and efficient decision-making process considering the subjectivity associated with decision-making as well as the objectivity of data used for determining the priority ranking of organizational disaster preparedness.Originality/valueIntegrating statistical variance method with the PVI technique is novel and it has not been presented in previous studies. In fact, this study is the first to integrate both methods for selecting the priority ranking of organizational disaster preparedness.
{"title":"Disaster readiness assessment model using integrated statistical variance and proximity value index","authors":"A. Sutrisno, C. E. Wuisang, Ade Yusupa","doi":"10.1108/ijes-09-2022-0050","DOIUrl":"https://doi.org/10.1108/ijes-09-2022-0050","url":null,"abstract":"PurposeThe regular occurrence of natural disasters elevates the need for an effective method to measure organizational preparedness in responding to the adverse impact of disasters. In this context, this paper presents a new decision support model to assess organizational disaster preparedness using both subjective and objective disaster preparedness criteria in a multi-criteria decision-making context.Design/methodology/approachThe statistical variance method is integrated with the proximity value index (PVI) technique to determine priority scores in order to rank organizational disaster readiness.FindingsThe results of applying the integrated model developed herein enable decision-makers to make informed decisions for assigning priority ranking of organizational disaster preparedness in a simpler and more efficient way.Research limitations/implicationsHuman resource is the most impacting criterion affecting hospital preparedness in undertaking action to cure disaster victims.Practical implicationsThis paper offers an exemplar of a simple and efficient decision-making process considering the subjectivity associated with decision-making as well as the objectivity of data used for determining the priority ranking of organizational disaster preparedness.Originality/valueIntegrating statistical variance method with the PVI technique is novel and it has not been presented in previous studies. In fact, this study is the first to integrate both methods for selecting the priority ranking of organizational disaster preparedness.","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":" ","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43469350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-11DOI: 10.1108/ijes-07-2022-0032
Lina Gyllencreutz, Carl-Pontus Carlsson, S. Karlsson, Pia Hedberg
PurposeThis study describes preparedness of emergency physicians and general practitioners following chemical, radiological and nuclear incidents.Design/methodology/approachFive emergency physicians and six general practitioners were interviewed individually, and data was analysed using qualitative content analysis.FindingsThe study results showed that physicians' preparedness for chemical, radiological and nuclear incidents is linked to one main category: to be an expert and to seek expertise and two categories: preparations before receiving CRN patients, and physical examination and treatment of CRN patients with subcategories.Research limitations/implicationsThe results have implications for further research on the complexity of generalist vs specialist competence and knowledge when responding to chemical, radiological and nuclear incidents.Originality/valueThis study provides insights regarding chemical, radiological and nuclear preparedness among physicians at emergency departments and primary healthcare centres.
{"title":"Preparedness for chemical, radiologic and nuclear incidents among a sample of emergency physicians' and general practitioners'—a qualitative study","authors":"Lina Gyllencreutz, Carl-Pontus Carlsson, S. Karlsson, Pia Hedberg","doi":"10.1108/ijes-07-2022-0032","DOIUrl":"https://doi.org/10.1108/ijes-07-2022-0032","url":null,"abstract":"PurposeThis study describes preparedness of emergency physicians and general practitioners following chemical, radiological and nuclear incidents.Design/methodology/approachFive emergency physicians and six general practitioners were interviewed individually, and data was analysed using qualitative content analysis.FindingsThe study results showed that physicians' preparedness for chemical, radiological and nuclear incidents is linked to one main category: to be an expert and to seek expertise and two categories: preparations before receiving CRN patients, and physical examination and treatment of CRN patients with subcategories.Research limitations/implicationsThe results have implications for further research on the complexity of generalist vs specialist competence and knowledge when responding to chemical, radiological and nuclear incidents.Originality/valueThis study provides insights regarding chemical, radiological and nuclear preparedness among physicians at emergency departments and primary healthcare centres.","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":" ","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49388728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-29DOI: 10.1108/ijes-09-2020-0054
Rebecca Stenberg, Maria Wolmesjö
PurposeThe purpose of this paper is to give an account for preparative collaboration between the police and municipal eldercare in Sweden concerning missing persons with dementia.Design/methodology/approachDesign/methodology/approach used was a qualitative case study design, consisting of one focus group with representatives for the participating organisations, followed by directed content analysis.FindingsThe findings showed a lack of current collaboration and reluctance to new collaborative initiatives. However, when focussing on preparative collaboration of coordinated responses to missing incidents, possibilities for improvement could be identified. The improvements concerned updated personnel response checklists, along with suggestions for an elaborate life story document in eldercare, with police access. Finally, better coordination of the return of the found person and a follow up were proposed.Research limitations/implicationsIt is suggested that collaboration must be given different meanings and use different approaches adapted to the different phases in a rescue operation. In the preparation and the response phase, the focus should be on coordination of the resources available. In the pre-planning and prevention phases, as well as in evaluation and learning, horizontal collaboration is more suitable. The amount of data in this study is a research limitation which calls for further research.Practical implicationsIt is suggested that collaboration must be given different meanings and use different approaches adapted to the different phases in a rescue operation. In the preparation and the response phase, the focus should be on coordination of the resources available. In the pre-planning and prevention phases, as well as in evaluation and learning, horizontal co-operation is more suitable.Originality/valueThe originality/value of this paper can be found in the novelty of missing person research in Sweden, and in practical suggestions for preparative collaboration concerning persons with dementia who go missing. Finally, it can be found in the suggested need for a more dynamic and process-sensitive view of collaboration in SAR or rescue operations.
{"title":"Preparative collaboration for missing persons with dementia in Sweden: a pilot study","authors":"Rebecca Stenberg, Maria Wolmesjö","doi":"10.1108/ijes-09-2020-0054","DOIUrl":"https://doi.org/10.1108/ijes-09-2020-0054","url":null,"abstract":"PurposeThe purpose of this paper is to give an account for preparative collaboration between the police and municipal eldercare in Sweden concerning missing persons with dementia.Design/methodology/approachDesign/methodology/approach used was a qualitative case study design, consisting of one focus group with representatives for the participating organisations, followed by directed content analysis.FindingsThe findings showed a lack of current collaboration and reluctance to new collaborative initiatives. However, when focussing on preparative collaboration of coordinated responses to missing incidents, possibilities for improvement could be identified. The improvements concerned updated personnel response checklists, along with suggestions for an elaborate life story document in eldercare, with police access. Finally, better coordination of the return of the found person and a follow up were proposed.Research limitations/implicationsIt is suggested that collaboration must be given different meanings and use different approaches adapted to the different phases in a rescue operation. In the preparation and the response phase, the focus should be on coordination of the resources available. In the pre-planning and prevention phases, as well as in evaluation and learning, horizontal collaboration is more suitable. The amount of data in this study is a research limitation which calls for further research.Practical implicationsIt is suggested that collaboration must be given different meanings and use different approaches adapted to the different phases in a rescue operation. In the preparation and the response phase, the focus should be on coordination of the resources available. In the pre-planning and prevention phases, as well as in evaluation and learning, horizontal co-operation is more suitable.Originality/valueThe originality/value of this paper can be found in the novelty of missing person research in Sweden, and in practical suggestions for preparative collaboration concerning persons with dementia who go missing. Finally, it can be found in the suggested need for a more dynamic and process-sensitive view of collaboration in SAR or rescue operations.","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":" ","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44251718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-28DOI: 10.1108/ijes-09-2022-0053
K. Lakoma, P. Murphy
PurposeSafe and Well visits are the primary preventative vehicle now used by all Fire and Rescue Services in England. The purpose of this paper is to examine their recent development to identify notable practice and potential improvements.Design/methodology/approachA literature review and archival document analysis have been supplemented by data and information from the evaluation of a case study at Nottinghamshire Fire and Rescue Service.FindingsThere is considerable scope to improve Safe and Well visits, although individual services and the sector are not yet able to implement effective benchmarking across services or commission a more appropriate evaluation methodology such as a social return on investment.Research limitations/implicationsThe research is situationally bound to England, although there may be transferable lessons to other services and jurisdictions.Practical implicationsPotential future improvements are identified and recommended at local and national levels, both in the data and information available, and for policy, operationalisation and public assurance.Originality/valueAlthough a small number of professional reviews have been undertaken, the authors are not aware of any academic evaluation of Safe and Well visits since they superseded the previous Home Fire Safety Checks.
{"title":"The evaluation of Safe and Well visits as part of the prevention activities of fire and Rescue Services in England","authors":"K. Lakoma, P. Murphy","doi":"10.1108/ijes-09-2022-0053","DOIUrl":"https://doi.org/10.1108/ijes-09-2022-0053","url":null,"abstract":"PurposeSafe and Well visits are the primary preventative vehicle now used by all Fire and Rescue Services in England. The purpose of this paper is to examine their recent development to identify notable practice and potential improvements.Design/methodology/approachA literature review and archival document analysis have been supplemented by data and information from the evaluation of a case study at Nottinghamshire Fire and Rescue Service.FindingsThere is considerable scope to improve Safe and Well visits, although individual services and the sector are not yet able to implement effective benchmarking across services or commission a more appropriate evaluation methodology such as a social return on investment.Research limitations/implicationsThe research is situationally bound to England, although there may be transferable lessons to other services and jurisdictions.Practical implicationsPotential future improvements are identified and recommended at local and national levels, both in the data and information available, and for policy, operationalisation and public assurance.Originality/valueAlthough a small number of professional reviews have been undertaken, the authors are not aware of any academic evaluation of Safe and Well visits since they superseded the previous Home Fire Safety Checks.","PeriodicalId":44087,"journal":{"name":"International Journal of Emergency Services","volume":" ","pages":""},"PeriodicalIF":0.9,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44687885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-28DOI: 10.1108/ijes-08-2022-0039
Shuaib Ahmed Soomro
PurposeThe paper aims to examine business and community-based organizations’ efforts to increase engagement in building resilience to violent acts of terrorism in the community. Businesses and community-based organizations are now being called upon to join the wider preparedness, response and recovery efforts in response to terrorist violence.Design/methodology/approachA qualitative approach is used to explore the study. Data collection includes observation, analysis and interviews with practitioners and local stakeholders to document lessons learnt from all perspectives. Further to understand the role of private sector business and NGOs in building resilience to violent acts of terrorism in the community, 21 businesses were selected in the two cities of Shikarpur and Sukkur in the province of Sindh in Pakistan, during a period of high stress from terrorist violence between November and December 2020.FindingsCommunity-based organizations in study areas contribute to resilience to violent acts of terrorism through making financial or material donations to local resilience to violent acts of terrorism programmes and by contributing supplies to affected people. Findings indicate that the implementation of a wide spectrum of community engagement initiatives has increased awareness of terrorist violence amongst various segments of societies.Originality/valueThe study provides a combination of practical data along with review of literature. A practical approach to the data collection from organizations operating in terrorist-ridden areas and consequently developing and implementing strategies to resilience to violent acts of terrorism in the community.
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