首页 > 最新文献

Management Systems in Production Engineering最新文献

英文 中文
Comparative Analysis of Combustion of Qualified Composite Fuel for the Transitional Period in the Household and Communal Sector in Poland 波兰家庭和公共部门过渡时期合格复合燃料燃烧的比较分析
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0046
M. Bembenek, Tomasz Dzik, Jarosław Smyła, A. Kozłowski, P. Wojtas
Abstract The article presents the results of laboratory combustion tests of the microbriquette obtained from useless coal (grain class of < 5 mm) generated in the production of “eco-pea” (eko-groszek) coal. The briquettes of 1.5 and 2.5 cm3 were made in a roller press of crushed coal granulation down to 2 mm, mixed with a binder and/or catalytic additives and sorbents, then dried to final moisture of about 7%. The tests were carried out on a specially designed stand enabling to determine the differential curve of the weight loss of samples heated to the ignition temperature and then burnt with laminar airflow by natural chimney draft. Comparative tests were carried out with ecopea coal from the “ZG Sobieski” mine. The results indicate that composite fuels, in the form of microbriquette, ignite faster, burn at a higher temperature and leave less ash when burned than lump coal. The greater reactivity of the briquette concerning the lump coal allows for minimizing the air rate by about 10%, which also reduces the exhaust gas volume by the same amount and the stack losses. It reduces the velocity of dust lifting, which leads to the reduction of their emission.
摘要本文介绍了“生态豌豆”(eko-groszek)煤生产过程中产生的废煤(颗粒级< 5mm)制备的微型煤的室内燃烧试验结果。将粉碎后的煤制粒至2mm,在辊压机中制成1.5和2.5 cm3的型煤,与粘合剂和/或催化添加剂和吸附剂混合,然后干燥至最终水分约为7%。试验是在一个专门设计的支架上进行的,该支架可以确定样品被加热到点火温度,然后在自然烟囱气流的层流下燃烧的失重差曲线。与“ZG Sobieski”煤矿的ecopea煤进行了对比试验。结果表明,与块煤相比,微型煤形式的复合燃料燃烧速度快,燃烧温度高,燃烧时留下的灰分少。对于块煤,型煤的较大反应性允许将空气率最小化约10%,这也减少了相同数量的废气量和堆损。它降低了粉尘提升的速度,从而减少了粉尘的排放。
{"title":"Comparative Analysis of Combustion of Qualified Composite Fuel for the Transitional Period in the Household and Communal Sector in Poland","authors":"M. Bembenek, Tomasz Dzik, Jarosław Smyła, A. Kozłowski, P. Wojtas","doi":"10.2478/mspe-2022-0046","DOIUrl":"https://doi.org/10.2478/mspe-2022-0046","url":null,"abstract":"Abstract The article presents the results of laboratory combustion tests of the microbriquette obtained from useless coal (grain class of < 5 mm) generated in the production of “eco-pea” (eko-groszek) coal. The briquettes of 1.5 and 2.5 cm3 were made in a roller press of crushed coal granulation down to 2 mm, mixed with a binder and/or catalytic additives and sorbents, then dried to final moisture of about 7%. The tests were carried out on a specially designed stand enabling to determine the differential curve of the weight loss of samples heated to the ignition temperature and then burnt with laminar airflow by natural chimney draft. Comparative tests were carried out with ecopea coal from the “ZG Sobieski” mine. The results indicate that composite fuels, in the form of microbriquette, ignite faster, burn at a higher temperature and leave less ash when burned than lump coal. The greater reactivity of the briquette concerning the lump coal allows for minimizing the air rate by about 10%, which also reduces the exhaust gas volume by the same amount and the stack losses. It reduces the velocity of dust lifting, which leads to the reduction of their emission.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47505170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Multivariate Nonconformity Analysis for Paving Stone Manufacturing Process Improvement 铺路石生产工艺改进的多因素不合格分析
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0042
K. Knop
Abstract The article presents the result of multidimensional analysis of ‘Behaton’ type paving stones’ nonconformities for improving the production process by improving the quality of the final product. Statistical tools, including SPC tools and quality tools, both basic and new, were used to analyse nonconformities in the spatial-temporal system, i.e. according to the type of nonconformity and according to the examined months. The purpose of using the data analysis tools was to thoroughly analyse the cases of nonconformities of the tested product, obtain information on the structure of these nonconformities in the various terms, and information on the stability and predictability of the numerical structure of nonconformity over time. Potential causes influencing a large percentage of paving stone defects were identified, factors and variables influencing the most frequently occurring nonconformities were determined, and improvement actions were proposed. As a result of the multidimensional and multifaceted analyses of paving stone nonconformities, it was shown that in the structure of nonconformity there were cases that were unusual in terms of the number of occurrences, and the lack of stability in the number of nonconformities in terms of the examined months was proven. Three critical nonconformities of the tested product were identified: side surface defects, vertical edge defects, and scratches and cracks. It was determined that the most important factor causing a large percentage of nonconformity was the time of shaking and vibrating the concrete, which was significantly related to the technical condition of the machines, and the most important reason for a large percentage of paving stone nonconformity was the lack of efficient maintenance. Machine, method, and man turned out to be the most important categories of problem factors and specific remedial actions were proposed. A multidimensional look at the structure of paving stone nonconformity as well as the factor and causes causing them has brought a lot of valuable information for the management staff of the analysed company, thanks to which it is possible to improve the production process and improve the quality of the final product.
摘要本文介绍了对“贝哈顿”型铺路石不合格品进行多维分析的结果,旨在通过提高最终产品的质量来改进生产工艺。统计工具,包括SPC工具和新的质量工具,用于分析时空系统中的不符合项,即根据不符合项的类型和检查月份。使用数据分析工具的目的是彻底分析测试产品的不合格情况,获得各种不合格结构的信息,以及不合格数值结构随时间变化的稳定性和可预测性信息。确定了影响大部分铺路石缺陷的潜在原因,确定了影响最常见不合格的因素和变量,并提出了改进措施。对铺路石不符合项进行了多维和多方面的分析,结果表明,在不符合项的结构中,存在发生次数不寻常的情况,并且证明了不符合项数量在检查月份方面缺乏稳定性。测试产品的三个关键不合格项被确定:侧面缺陷、垂直边缘缺陷、划痕和裂纹。经确定,造成大部分不合格的最重要因素是混凝土的振捣时间,这与机器的技术条件有很大关系,而造成大部分铺路石不合格的主要原因是缺乏有效的维护。机器、方法和人被证明是最重要的问题因素类别,并提出了具体的补救措施。对铺路石不合格的结构以及造成不合格的因素和原因进行多维度的研究,为被分析公司的管理人员带来了许多有价值的信息,有助于改进生产流程,提高最终产品的质量。
{"title":"Multivariate Nonconformity Analysis for Paving Stone Manufacturing Process Improvement","authors":"K. Knop","doi":"10.2478/mspe-2022-0042","DOIUrl":"https://doi.org/10.2478/mspe-2022-0042","url":null,"abstract":"Abstract The article presents the result of multidimensional analysis of ‘Behaton’ type paving stones’ nonconformities for improving the production process by improving the quality of the final product. Statistical tools, including SPC tools and quality tools, both basic and new, were used to analyse nonconformities in the spatial-temporal system, i.e. according to the type of nonconformity and according to the examined months. The purpose of using the data analysis tools was to thoroughly analyse the cases of nonconformities of the tested product, obtain information on the structure of these nonconformities in the various terms, and information on the stability and predictability of the numerical structure of nonconformity over time. Potential causes influencing a large percentage of paving stone defects were identified, factors and variables influencing the most frequently occurring nonconformities were determined, and improvement actions were proposed. As a result of the multidimensional and multifaceted analyses of paving stone nonconformities, it was shown that in the structure of nonconformity there were cases that were unusual in terms of the number of occurrences, and the lack of stability in the number of nonconformities in terms of the examined months was proven. Three critical nonconformities of the tested product were identified: side surface defects, vertical edge defects, and scratches and cracks. It was determined that the most important factor causing a large percentage of nonconformity was the time of shaking and vibrating the concrete, which was significantly related to the technical condition of the machines, and the most important reason for a large percentage of paving stone nonconformity was the lack of efficient maintenance. Machine, method, and man turned out to be the most important categories of problem factors and specific remedial actions were proposed. A multidimensional look at the structure of paving stone nonconformity as well as the factor and causes causing them has brought a lot of valuable information for the management staff of the analysed company, thanks to which it is possible to improve the production process and improve the quality of the final product.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46844291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Logistics Aspect of Organizational Culture and Normative Commitment in Electric Energy Supply Chain 电能供应链中组织文化与规范承诺的物流层面
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0041
Sebastjan Lazar, V. Potočan, S. M. Kač, Gozde Yanginlar, D. Klimecka-Tatar, Matevž Obrecht
Abstract Companies are increasingly aware that employees are an important factor in success, so they pay more and more attention to them. Because of that, organizational culture and normative commitment are also included as extremely important factors. The research includes a systematic and comprehensive review of the literature and at the same time obtaining and analysing data from practice through a survey. The research focuses on employees from the logistics departments in the supply chain of electronic component production and supply. Group of companies across Europe were included in the survey (Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Germany, Hungary, Latvia, Lithuania, North Macedonia, Poland, Romania, Russia, Serbia, Slovenia and Ukraine). The research demonstrates the realization that the types of classification of organizational culture have different effects on direct and indirect normative commitment. Gender differences were also found. The research-based on the calculated average mean values shows the classifications of organizational culture and normative commitment. The latter follows the organizational culture with minor deviations. The order of classification of organizational culture follows the current economic situation, where according to the studied criteria, the first is a culture of the market. The research shows that men’s rate of normative commitment is better than women’s, while in organizational culture the situation is exactly the opposite. One of the most significant findings is based on the Pearson correlation coefficient with the SPSS program was found that, according to the classification, Hierarchy culture has a positive effect on indirect normative commitment.
企业越来越意识到员工是成功的重要因素,因此越来越重视员工。正因为如此,组织文化和规范性承诺也被列为极其重要的因素。本研究包括系统、全面的文献综述,同时通过调查从实践中获取和分析数据。本研究以电子元件生产供应供应链中物流部门的员工为研究对象。欧洲的一些公司被纳入调查(奥地利、波斯尼亚和黑塞哥维那、保加利亚、克罗地亚、捷克共和国、德国、匈牙利、拉脱维亚、立陶宛、北马其顿、波兰、罗马尼亚、俄罗斯、塞尔维亚、斯洛文尼亚和乌克兰)。研究表明,组织文化分类类型对直接和间接规范性承诺的影响是不同的。性别差异也被发现。基于计算平均值的研究显示了组织文化和规范承诺的分类。后者遵循组织文化,偏差较小。组织文化的分类顺序遵循当前的经济形势,其中根据研究的标准,首先是市场文化。研究表明,男性的规范性承诺率高于女性,而在组织文化中,情况正好相反。其中最显著的发现是基于Pearson相关系数与SPSS程序的分析发现,根据分类,等级文化对间接规范承诺有正向影响。
{"title":"Logistics Aspect of Organizational Culture and Normative Commitment in Electric Energy Supply Chain","authors":"Sebastjan Lazar, V. Potočan, S. M. Kač, Gozde Yanginlar, D. Klimecka-Tatar, Matevž Obrecht","doi":"10.2478/mspe-2022-0041","DOIUrl":"https://doi.org/10.2478/mspe-2022-0041","url":null,"abstract":"Abstract Companies are increasingly aware that employees are an important factor in success, so they pay more and more attention to them. Because of that, organizational culture and normative commitment are also included as extremely important factors. The research includes a systematic and comprehensive review of the literature and at the same time obtaining and analysing data from practice through a survey. The research focuses on employees from the logistics departments in the supply chain of electronic component production and supply. Group of companies across Europe were included in the survey (Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Germany, Hungary, Latvia, Lithuania, North Macedonia, Poland, Romania, Russia, Serbia, Slovenia and Ukraine). The research demonstrates the realization that the types of classification of organizational culture have different effects on direct and indirect normative commitment. Gender differences were also found. The research-based on the calculated average mean values shows the classifications of organizational culture and normative commitment. The latter follows the organizational culture with minor deviations. The order of classification of organizational culture follows the current economic situation, where according to the studied criteria, the first is a culture of the market. The research shows that men’s rate of normative commitment is better than women’s, while in organizational culture the situation is exactly the opposite. One of the most significant findings is based on the Pearson correlation coefficient with the SPSS program was found that, according to the classification, Hierarchy culture has a positive effect on indirect normative commitment.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44595231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The Impact of Psychophysical Factors on the Level of Occupational Risk in Small-Sized Enterprises with Particular Emphasis on the Manufacturing Sector 心理物理因素对以制造业为重点的小型企业职业风险水平的影响
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0047
Marta Niciejewska, A. Idzikowski
Abstract In this paper, the authors focused on the analysis and evaluation of factors affecting the level of occupational risk in “small” enterprises, with a particular emphasis on psychophysical factors in the manufacturing sector. The study was conducted using a self-administered questionnaire. The results were verified using the strucla interview method with elements of observation. The purpose of the paper was to draw attention to – often overlooked in the assessment of occupational risks by employers – psychophysical hazards with particular emphasis on psychosocial hazards. Respondents – employees of enterprises with a particular focus on the manufacturing sector – point to psycho-physical hazards as those that, right after hazardous (accident) hazards, significantly affect the level of occupational risk. However, the assessment of factors determining the level of occupational risk changes with the age of respondents. Older workers, more often than younger ones, perceive the factors that affect the level of occupational risk. Their experience and ability to reliably identify risks can be very useful in creating awareness of safe behavior among the youngest workers, who are most vulnerable to occupational accidents. The article also presents analyses and assessments of the symptoms of occupational stress, which is one of the factors shaping psycho-physical risk that is so often underestimated by many workers and employers.
摘要在本文中,作者重点分析和评估了影响“小型”企业职业风险水平的因素,特别是制造业的心理物理因素。这项研究使用了一份自我管理的问卷。结果用strucla访谈法和观察元素进行了验证。该文件的目的是提请注意——雇主在评估职业风险时经常忽视——心理物理危害,特别强调心理社会危害。受访者——特别关注制造业的企业员工——指出心理-身体危害是指在危险(事故)危害之后,对职业风险水平产生重大影响的危害。然而,决定职业风险水平的因素的评估随着受访者的年龄而变化。老年工人比年轻工人更容易察觉到影响职业风险水平的因素。他们的经验和可靠识别风险的能力对于在最容易发生职业事故的最年轻工人中提高安全行为意识非常有用。文章还对职业压力症状进行了分析和评估,职业压力是形成心理-身体风险的因素之一,许多工人和雇主经常低估这种风险。
{"title":"The Impact of Psychophysical Factors on the Level of Occupational Risk in Small-Sized Enterprises with Particular Emphasis on the Manufacturing Sector","authors":"Marta Niciejewska, A. Idzikowski","doi":"10.2478/mspe-2022-0047","DOIUrl":"https://doi.org/10.2478/mspe-2022-0047","url":null,"abstract":"Abstract In this paper, the authors focused on the analysis and evaluation of factors affecting the level of occupational risk in “small” enterprises, with a particular emphasis on psychophysical factors in the manufacturing sector. The study was conducted using a self-administered questionnaire. The results were verified using the strucla interview method with elements of observation. The purpose of the paper was to draw attention to – often overlooked in the assessment of occupational risks by employers – psychophysical hazards with particular emphasis on psychosocial hazards. Respondents – employees of enterprises with a particular focus on the manufacturing sector – point to psycho-physical hazards as those that, right after hazardous (accident) hazards, significantly affect the level of occupational risk. However, the assessment of factors determining the level of occupational risk changes with the age of respondents. Older workers, more often than younger ones, perceive the factors that affect the level of occupational risk. Their experience and ability to reliably identify risks can be very useful in creating awareness of safe behavior among the youngest workers, who are most vulnerable to occupational accidents. The article also presents analyses and assessments of the symptoms of occupational stress, which is one of the factors shaping psycho-physical risk that is so often underestimated by many workers and employers.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44744724","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Customer Knowledge Management in Enterprise Software Development Companies: Organizational, Human and Technological Perspective 企业软件开发公司的客户知识管理:组织、人力和技术视角
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0037
Arash Khosravi, M. Rajabzadeh, V. Zaloga, Irina Dyadyura
Abstract In this study, Knowledge-Based View (KBV) and Theory of Technology in a Generic Customer Knowledge Management (CKM) Framework were assimilated to demonstrate the Organizational, Human and Technological antecedent factors that enable CKM processes to improve software product quality. A Theoretical CKM Framework was developed by extracting Human, Organizational and Technological factors from the literature, then, the “Technique for Order of Preference by Similarity to Ideal Solution” (TOPSIS) Multi-Criteria Decision Making (MCDM) method was applied to find the importance level of factors to CKM development in software companies. The weight and priority of factors were determined by 31 experts in enterprise software development companies. The results show that, from an expert viewpoint, CKM antecedent factors are categorized into high priority and low priority groups. Organizational factors such as “Customer Involvement”, “Customer-Centric Culture” and “CKM Strategy Development” are high priority.
摘要在本研究中,基于知识的观点(KBV)和通用客户知识管理(CKM)框架中的技术理论被同化,以证明CKM过程能够提高软件产品质量的组织、人力和技术先行因素。从文献中提取人、组织和技术因素,建立了CKM理论框架,然后应用“与理想解相似的偏好排序技术”(TOPSIS)多准则决策方法(MCDM)来寻找软件公司CKM开发中因素的重要性水平。企业软件开发公司的31位专家确定了因素的权重和优先级。结果表明,从专家的角度来看,CKM先行因素分为高优先级组和低优先级组。组织因素如“客户参与”、“以客户为中心的文化”和“CKM战略发展”是高度优先考虑的因素。
{"title":"Customer Knowledge Management in Enterprise Software Development Companies: Organizational, Human and Technological Perspective","authors":"Arash Khosravi, M. Rajabzadeh, V. Zaloga, Irina Dyadyura","doi":"10.2478/mspe-2022-0037","DOIUrl":"https://doi.org/10.2478/mspe-2022-0037","url":null,"abstract":"Abstract In this study, Knowledge-Based View (KBV) and Theory of Technology in a Generic Customer Knowledge Management (CKM) Framework were assimilated to demonstrate the Organizational, Human and Technological antecedent factors that enable CKM processes to improve software product quality. A Theoretical CKM Framework was developed by extracting Human, Organizational and Technological factors from the literature, then, the “Technique for Order of Preference by Similarity to Ideal Solution” (TOPSIS) Multi-Criteria Decision Making (MCDM) method was applied to find the importance level of factors to CKM development in software companies. The weight and priority of factors were determined by 31 experts in enterprise software development companies. The results show that, from an expert viewpoint, CKM antecedent factors are categorized into high priority and low priority groups. Organizational factors such as “Customer Involvement”, “Customer-Centric Culture” and “CKM Strategy Development” are high priority.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46195632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
E-Service Quality Assessment According to Hierarchical Service Quality Models 基于层次服务质量模型的电子服务质量评估
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0040
M. Ingaldi
Abstract E-commerce is becoming more and more popular. The COVID-19 pandemic made its development even faster. Currently, an enterprise that does not provide its services via the Internet is suffering heavy losses. Online shopping is largely different from traditional purchases, so their assessment should be made on the basis of different criteria. The aim of the paper was to assess the quality of services provided by the selected e-shop, in terms of its commercial services. The first stage of the research was the analysis of the literature in terms of hierarchical models of e-service quality, which in their structure indicate the areas of assessment. This allowed for the construction of the author’s hierarchical model of e-services and for making a list of attributes that were used in further research. On the example of the clothing e-shop, an analysis of the provided services was made, taking into account the opinions of its customers. The Importance Performance Analysis (IPA) was selected as the basis for conducting the survey research and analyzing its results, which facilitates the commenting of the obtained results. The research allowed to indicate the strengths and weaknesses of the examined e-shop, but also to identify areas requiring improvement in order to increase the quality of the offered services, as well as the customers satisfaction.
摘要电子商务正变得越来越流行。新冠肺炎疫情使其发展速度更快。目前,一家不通过互联网提供服务的企业正遭受巨大损失。网上购物与传统购物有很大不同,因此应根据不同的标准对其进行评估。该文件的目的是从商业服务的角度评估选定的电子商店提供的服务质量。研究的第一阶段是根据电子服务质量的层次模型对文献进行分析,这些模型的结构表明了评估的领域。这允许构建作者的电子服务分层模型,并列出用于进一步研究的属性列表。以服装电子商店为例,考虑到顾客的意见,对其提供的服务进行了分析。选择重要性绩效分析(IPA)作为进行调查研究和分析其结果的基础,这有助于对所获得的结果进行评论。这项研究表明了所检查的电子商店的优势和劣势,但也确定了需要改进的领域,以提高所提供服务的质量以及客户满意度。
{"title":"E-Service Quality Assessment According to Hierarchical Service Quality Models","authors":"M. Ingaldi","doi":"10.2478/mspe-2022-0040","DOIUrl":"https://doi.org/10.2478/mspe-2022-0040","url":null,"abstract":"Abstract E-commerce is becoming more and more popular. The COVID-19 pandemic made its development even faster. Currently, an enterprise that does not provide its services via the Internet is suffering heavy losses. Online shopping is largely different from traditional purchases, so their assessment should be made on the basis of different criteria. The aim of the paper was to assess the quality of services provided by the selected e-shop, in terms of its commercial services. The first stage of the research was the analysis of the literature in terms of hierarchical models of e-service quality, which in their structure indicate the areas of assessment. This allowed for the construction of the author’s hierarchical model of e-services and for making a list of attributes that were used in further research. On the example of the clothing e-shop, an analysis of the provided services was made, taking into account the opinions of its customers. The Importance Performance Analysis (IPA) was selected as the basis for conducting the survey research and analyzing its results, which facilitates the commenting of the obtained results. The research allowed to indicate the strengths and weaknesses of the examined e-shop, but also to identify areas requiring improvement in order to increase the quality of the offered services, as well as the customers satisfaction.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47443860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Analysis of Forecasted Methane Concentration at the Top Gate of a Wall Ventilated by Means of the “U” System. Case Study 用“U”系统通风墙顶闸门甲烷浓度预测分析。个案研究
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0043
Zygmunt Łukaszczyk, H. Badura
Abstract The release of methane into the mine atmosphere poses a threat to the miners. Methane is an explosive gas at concentrations of 5-15% in air by volume and throughout the history of coal mining has been the cause of devastating explosions in mines around the world. For these reasons, in methane coal mines, the concentration of methane emitted from the coal face and the entire mine is controlled by means of a well-designed ventilation system, a system controlling the concentration of methane in the mine atmosphere and a system for methane drainage of the rock mass and goafs. The presented article concerns the forecast of the average concentration of methane on a given day, in the places of sensors located in the longwall roadways of discharge air exhausted from the longwall: up to 10 m in front of the wall and at the outlet of the roadway. Both forecasts were made using the prognostic equations on the basis of measurement data concerning the ventilation roadways of one of the longwalls at JSW SA.
摘要甲烷释放到矿井大气中对矿工构成威胁。甲烷是一种爆炸性气体,在空气中的浓度按体积计为5-15%,在整个煤矿开采史上,甲烷一直是世界各地矿井毁灭性爆炸的原因。由于这些原因,在甲烷煤矿中,通过精心设计的通风系统、控制矿井大气中甲烷浓度的系统以及岩体和采空区甲烷排放系统来控制采煤工作面和整个矿井排放的甲烷浓度。本文涉及对给定一天甲烷平均浓度的预测,在位于长壁巷道中的传感器位置,从长壁排出的排出空气:壁前和巷道出口高达10m。这两个预测都是基于JSW SA一个长壁通风巷道的测量数据,使用预测方程进行的。
{"title":"Analysis of Forecasted Methane Concentration at the Top Gate of a Wall Ventilated by Means of the “U” System. Case Study","authors":"Zygmunt Łukaszczyk, H. Badura","doi":"10.2478/mspe-2022-0043","DOIUrl":"https://doi.org/10.2478/mspe-2022-0043","url":null,"abstract":"Abstract The release of methane into the mine atmosphere poses a threat to the miners. Methane is an explosive gas at concentrations of 5-15% in air by volume and throughout the history of coal mining has been the cause of devastating explosions in mines around the world. For these reasons, in methane coal mines, the concentration of methane emitted from the coal face and the entire mine is controlled by means of a well-designed ventilation system, a system controlling the concentration of methane in the mine atmosphere and a system for methane drainage of the rock mass and goafs. The presented article concerns the forecast of the average concentration of methane on a given day, in the places of sensors located in the longwall roadways of discharge air exhausted from the longwall: up to 10 m in front of the wall and at the outlet of the roadway. Both forecasts were made using the prognostic equations on the basis of measurement data concerning the ventilation roadways of one of the longwalls at JSW SA.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41965890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Application of Concepts of the Analytic Hierarchy Process in Decision-Making 层次分析法概念在决策中的应用
IF 1.5 Q2 Engineering Pub Date : 2022-10-29 DOI: 10.2478/mspe-2022-0039
T. Krenický, L. Hrebenyk, V.S. Chernobrovchenko
Abstract The Analytical Hierarchy Process (AHP) is one of the multi-criteria methods with tools that are effective for decision-making in complementary or alternative medicine (CAM). This approach, in combination with other available methods, such as the Utrecht Method, allows medical professionals and patients themselves to take a balanced choice of special treatment and health control. This is particularly important for pregnant women who suffer from nausea and vomiting during pregnancy (NVP). The mechanisms of toxicosis occur, and the way of treatment have certain uncertainties. The decision-making process for therapeutic care must consider several factors, the determination of which is the result of collaboration between the patient and the healthcare provider. This paper presents the results of a decision-making study regarding the use of the ginger medicinal plant in helping a woman with NVP symptoms. The research was conducted using the original questionnaire according to the methodology proposed by the developers of the Utrecht Method. The chosen respondents were healthcare professionals with experience in treating NVP and pregnant women. The Analytical Hierarchy Process (AHP) capabilities in decision-making were shown in an example of analyzing the benefits, risks, and side effects of using ginger during pregnancy. The combination of two methodological approaches allowed to successfully connect the proven facts of using CAM therapy with the subjective assessment of all stakeholders. The study demonstrates that this approach successfully uses decision-making by structuring hierarchical decision elements and weighing the criteria involved in the decision-making issue. The article examines the practicality and effectiveness of using AHP when making decisions regarding the treatment and improvement of the condition of pregnant women with NVP, and summarizes the quantitative and qualitative indicators of the effectiveness of this method. The presented combination of two methodological approaches in decision-making allows for choosing an optimized medical strategy for supporting pregnant women through CAM therapy.
层次分析法(AHP)是辅助或替代医学(CAM)决策的一种有效的多准则方法和工具。这种方法与乌得勒支方法等其他现有方法相结合,使医疗专业人员和患者自己能够在特殊治疗和健康控制方面作出平衡的选择。这对怀孕期间恶心和呕吐的孕妇尤其重要。中毒的发生机制和治疗方法都有一定的不确定性。治疗护理的决策过程必须考虑几个因素,确定哪些是患者和医疗保健提供者之间协作的结果。本文提出了一项决策研究的结果,关于使用生姜药用植物在帮助妇女NVP症状。研究是根据乌得勒支方法的开发者提出的方法,使用原始问卷进行的。选择的应答者是具有治疗NVP和孕妇经验的保健专业人员。分析层次分析法(AHP)在决策中的能力,在一个例子中分析了在怀孕期间使用生姜的好处,风险和副作用。两种方法方法的结合允许成功地将使用CAM疗法的已证实事实与所有利益相关者的主观评估联系起来。研究表明,该方法通过构建分层决策元素和权衡决策问题中涉及的标准,成功地使用了决策。本文考察了运用层次分析法对NVP孕妇病情的治疗和改善决策的实用性和有效性,并总结了该方法有效性的定量和定性指标。提出的两种决策方法的组合允许选择一个优化的医疗策略,通过辅助生殖疗法支持孕妇。
{"title":"Application of Concepts of the Analytic Hierarchy Process in Decision-Making","authors":"T. Krenický, L. Hrebenyk, V.S. Chernobrovchenko","doi":"10.2478/mspe-2022-0039","DOIUrl":"https://doi.org/10.2478/mspe-2022-0039","url":null,"abstract":"Abstract The Analytical Hierarchy Process (AHP) is one of the multi-criteria methods with tools that are effective for decision-making in complementary or alternative medicine (CAM). This approach, in combination with other available methods, such as the Utrecht Method, allows medical professionals and patients themselves to take a balanced choice of special treatment and health control. This is particularly important for pregnant women who suffer from nausea and vomiting during pregnancy (NVP). The mechanisms of toxicosis occur, and the way of treatment have certain uncertainties. The decision-making process for therapeutic care must consider several factors, the determination of which is the result of collaboration between the patient and the healthcare provider. This paper presents the results of a decision-making study regarding the use of the ginger medicinal plant in helping a woman with NVP symptoms. The research was conducted using the original questionnaire according to the methodology proposed by the developers of the Utrecht Method. The chosen respondents were healthcare professionals with experience in treating NVP and pregnant women. The Analytical Hierarchy Process (AHP) capabilities in decision-making were shown in an example of analyzing the benefits, risks, and side effects of using ginger during pregnancy. The combination of two methodological approaches allowed to successfully connect the proven facts of using CAM therapy with the subjective assessment of all stakeholders. The study demonstrates that this approach successfully uses decision-making by structuring hierarchical decision elements and weighing the criteria involved in the decision-making issue. The article examines the practicality and effectiveness of using AHP when making decisions regarding the treatment and improvement of the condition of pregnant women with NVP, and summarizes the quantitative and qualitative indicators of the effectiveness of this method. The presented combination of two methodological approaches in decision-making allows for choosing an optimized medical strategy for supporting pregnant women through CAM therapy.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47937750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Cognitive Technologies in Smart City Services as the Future in Strategic Management of Cities 智慧城市服务中的认知技术是城市战略管理的未来
IF 1.5 Q2 Engineering Pub Date : 2022-07-13 DOI: 10.2478/mspe-2022-0035
Małgorzata Giela
Abstract The purpose of this paper is to indicate the possibility of applying cognitive technologies in smart city services and analyze their impact on strategic management in the city. The subject of this study is the use of cognitive technologies in big data as one of the tools of smart city. The study also identifies the risks that may occur when using modern technologies at the local level. At the same time, it refers to features that can provide a form of safeguards for an individual’s rights and freedoms. This article also covers legal issues that affect the use of cognitive technologies in local government units. This paper indicates that the challenge that local governments should now meet is to build a Smart Sustainable City. Implementation of modern solutions should strive to improve the lives of all residents and thus prevent the exclusion of social groups or individuals.
摘要本文旨在指出认知技术在智慧城市服务中应用的可能性,并分析其对城市战略管理的影响。本研究的主题是认知技术在大数据中的应用,作为智慧城市的工具之一。该研究还确定了在地方一级使用现代技术时可能发生的风险。同时,它指的是能够为个人的权利和自由提供某种形式的保障的特征。本文还讨论了影响地方政府单位使用认知技术的法律问题。本文指出,建设可持续发展的智慧城市是当前地方政府面临的挑战。现代解决办法的实施应努力改善所有居民的生活,从而防止排斥社会群体或个人。
{"title":"Cognitive Technologies in Smart City Services as the Future in Strategic Management of Cities","authors":"Małgorzata Giela","doi":"10.2478/mspe-2022-0035","DOIUrl":"https://doi.org/10.2478/mspe-2022-0035","url":null,"abstract":"Abstract The purpose of this paper is to indicate the possibility of applying cognitive technologies in smart city services and analyze their impact on strategic management in the city. The subject of this study is the use of cognitive technologies in big data as one of the tools of smart city. The study also identifies the risks that may occur when using modern technologies at the local level. At the same time, it refers to features that can provide a form of safeguards for an individual’s rights and freedoms. This article also covers legal issues that affect the use of cognitive technologies in local government units. This paper indicates that the challenge that local governments should now meet is to build a Smart Sustainable City. Implementation of modern solutions should strive to improve the lives of all residents and thus prevent the exclusion of social groups or individuals.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48143031","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Lean Waste Identification in Higher Education Institution Using Waste Assessment Model 基于废物评估模型的高校精益废物识别
IF 1.5 Q2 Engineering Pub Date : 2022-07-13 DOI: 10.2478/mspe-2022-0025
I. J. Mulyana, Lusia Permata Sari Hartanti, Vincentius Aditya Herdianto, I. Gunawan, Herwinarso Herwinarso
Abstract Lean is a philosophy that is seen as a solution to resolve the problem of efficiency in various industries. It can be used to eliminate all forms of waste in the workplace. The implementation of lean is not only applied in manufacturing but is very important to be applied in other fields, such as in Higher Education Institution. Studies on the topic of lean in the workplace have been carried out, but most of the study has been conducted within a manufacturing context. This study aims to determine the type of waste that is most important to be eliminated first by using the Waste Assessment Model and find the root of the waste problem. This study developed the relationship between waste and find out the effect of waste on each other in Higher Education Institution that focused on teaching and learning process. The steps of this study consist of three-step, such as waste identification, waste assessment, and root cause analysis. From data collection show that there are 46 forms of waste in the teaching and learning process. The results of the Waste Relationship Matrix showed three types of waste must be removed first, namely overproduction, defects, and non-utilized talents. 5-Why’s is used to find out the root causes of waste which is the most important to be eliminated first in the teaching and learning process.
精益是一种哲学,被视为解决各个行业效率问题的解决方案。它可以用来消除工作场所的各种形式的浪费。精益的实施不仅适用于制造业,也非常重要的应用在其他领域,如高等教育机构。关于工作场所精益主题的研究已经开展,但大多数研究都是在制造业背景下进行的。本研究旨在通过废物评估模型确定最需要首先消除的废物类型,并找到废物问题的根源。本研究发展了浪费之间的关系,并找出了以教与学为重点的高等教育机构中浪费对彼此的影响。本研究的步骤包括废物识别、废物评估和根本原因分析三个步骤。从数据收集来看,在教学过程中存在着46种形式的浪费。浪费关系矩阵的结果表明,必须首先消除三种类型的浪费,即生产过剩、缺陷和未利用的人才。5-Why 's用于找出浪费的根本原因,这是教学过程中首先要消除的最重要的问题。
{"title":"Lean Waste Identification in Higher Education Institution Using Waste Assessment Model","authors":"I. J. Mulyana, Lusia Permata Sari Hartanti, Vincentius Aditya Herdianto, I. Gunawan, Herwinarso Herwinarso","doi":"10.2478/mspe-2022-0025","DOIUrl":"https://doi.org/10.2478/mspe-2022-0025","url":null,"abstract":"Abstract Lean is a philosophy that is seen as a solution to resolve the problem of efficiency in various industries. It can be used to eliminate all forms of waste in the workplace. The implementation of lean is not only applied in manufacturing but is very important to be applied in other fields, such as in Higher Education Institution. Studies on the topic of lean in the workplace have been carried out, but most of the study has been conducted within a manufacturing context. This study aims to determine the type of waste that is most important to be eliminated first by using the Waste Assessment Model and find the root of the waste problem. This study developed the relationship between waste and find out the effect of waste on each other in Higher Education Institution that focused on teaching and learning process. The steps of this study consist of three-step, such as waste identification, waste assessment, and root cause analysis. From data collection show that there are 46 forms of waste in the teaching and learning process. The results of the Waste Relationship Matrix showed three types of waste must be removed first, namely overproduction, defects, and non-utilized talents. 5-Why’s is used to find out the root causes of waste which is the most important to be eliminated first in the teaching and learning process.","PeriodicalId":44097,"journal":{"name":"Management Systems in Production Engineering","volume":null,"pages":null},"PeriodicalIF":1.5,"publicationDate":"2022-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47521778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
期刊
Management Systems in Production Engineering
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1