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Examining the relationship of career crafting, perceived employability, and subjective career success: the moderating role of job autonomy 研究职业生涯设计、认知就业能力和主观职业成功之间的关系:工作自主性的调节作用
IF 3.4 Pub Date : 2024-01-27 DOI: 10.1186/s43093-024-00304-w
Naglaa Mohamed Diaa, Ali Zain Ul Abidin, Marvin Roller

Career crafting has emerged as a significant construct in the field of career development, with the potential to significantly boost individuals’ overall work satisfaction. This study aimed to examine whether career crafting could improve individual’s subjective career success and perceived employability. Career crafting is an inevitable course of career-related actions to achieve career satisfaction. Based on proactive behavior theory, it is hypothesized that career crafting would have an impact on individuals’ subjective career success and perceived employability through the moderating role of job autonomy. Using cross-sectional study design, data were collected via Google Forms survey from 224 employees working in various fields in Pakistan and data were analyzed using structural equation modeling (SEM) via AMOS. The results indicate that career crafting has a significant positive relationship with subjective career success and perceived employability. Furthermore, job autonomy also has significant positive relationship with subjective career success and perceived employability. However, the moderation of job autonomy was not supported. This study provides robust insights to career practitioners, academicians, and individuals. Overall, the study expands the literature of the novel notion of career crafting and career outcomes; additionally, the study advocates organizations to include career crafting in HR policies and helping them to enhance the well-being of employees in their career development.

职业生涯设计已成为职业发展领域的一个重要概念,有可能显著提高个人的整体工作满意度。本研究旨在探讨职业生涯塑造能否提高个人的主观职业成功感和感知就业能力。职业生涯设计是为获得职业满意度而采取的与职业相关的必然行动。基于积极主动行为理论,我们假设职业生涯设计会通过工作自主性的调节作用对个体的主观职业成功感和感知就业能力产生影响。研究采用横截面研究设计,通过谷歌表单调查收集了巴基斯坦 224 名不同领域员工的数据,并通过 AMOS 使用结构方程模型(SEM)对数据进行了分析。结果表明,职业生涯设计与主观职业成功和感知就业能力有显著的正相关关系。此外,工作自主性与主观职业成功和感知就业能力也有显著的正相关关系。然而,工作自主性的调节作用未得到支持。本研究为职业从业者、学者和个人提供了有力的启示。总体而言,本研究扩展了有关职业生涯塑造和职业生涯结果这一新颖概念的文献;此外,本研究还倡导组织将职业生涯塑造纳入人力资源政策,帮助组织提高员工在职业生涯发展中的幸福感。
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引用次数: 0
The impact of IT governance and data governance on financial and non-financial performance IT 治理和数据治理对财务和非财务绩效的影响
IF 3.4 Pub Date : 2024-01-22 DOI: 10.1186/s43093-024-00300-0
Hend Mohamed Naguib, Hossam Magdy Kassem, Abd El-Hamed Mostafa Abou Naem

This paper aims to examine the impact of both information technology governance (ITG) and data governance on information technology (IT) performance in the telecommunication industry. A questionnaire of 308 managers was collected from all telecommunication companies that are working in Egypt. Data were analyzed using smart partial least squares (PLS). The results showed that all the hypotheses of the study had been accepted. IT and data governance have a significant impact on both financial and non-financial performance. However, each of them has a different effect on the IT performance dimensions. The financial performance of IT department had been affected by IT governance more than data governance. Also, innovation and flexibility were the most affected by IT governance. On the other hand, data governance affected business processes and ethical compliance more than IT governance. The current study filled the gap on the literature in two ways. First, studying both IT governance and data governance as a critical factors affects financial and non-financial performance. Second, studying IT governance and data governance has become more important, especially in the telecommunication industry as it is a big challenge now to secure the data of the companies.

本文旨在研究信息技术治理(ITG)和数据治理对电信行业信息技术(IT)绩效的影响。本文从埃及所有电信公司收集了 308 名管理人员的调查问卷。数据采用智能偏最小二乘法(PLS)进行分析。结果表明,研究的所有假设均被接受。信息技术和数据管理对财务和非财务绩效都有重大影响。但是,它们各自对 IT 绩效维度的影响不同。与数据治理相比,信息技术治理对信息技术部门财务绩效的影响更大。此外,创新和灵活性受 IT 治理的影响最大。另一方面,数据治理对业务流程和道德合规的影响要大于信息技术治理。本研究从两个方面填补了文献空白。首先,将 IT 治理和数据治理作为影响财务和非财务绩效的关键因素进行研究。其次,研究 IT 治理和数据治理已变得越来越重要,尤其是在电信行业,因为如何确保公司数据的安全是一个巨大的挑战。
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引用次数: 0
Achieving customer loyalty during post-pandemic: an asymmetric approach 在大流行后实现客户忠诚度:不对称方法
IF 3.4 Pub Date : 2024-01-22 DOI: 10.1186/s43093-024-00305-9
Khawaja Fawad Latif, Shahid Bashir

The study aims to investigate causal recipes to improve restaurant customers’ loyalty (LOY) during COVID-19 post-pandemic. The study utilizes Fuzzy-set Qualitative Comparative Analysis (fsQCA) within the framework of complexity theory to examine the intricate relationship between antecedent conditions, including Socially Responsible COVID-19 practices (CSR), Service Quality (SR), Customer Experience (EXP), Customer Satisfaction (SAT), Trust (TR), and Customer Commitment (COMM). The study used a quantitative survey approach, using a Likert scale to achieve the study aim. The survey has been strategically developed to gather intricate replies, taking influence from well-established scales within the area. The research purposefully recruited customers from the restaurant industry in Pakistan. A total of 450 full and valid replies were obtained via the use of Google Forms and paper questionnaires. The fsQCA approach is used to examine the data and ascertain configurations or combinations of antecedent situations that contribute to enhanced levels of loyalty. The results indicate that LOY is a multifaceted phenomenon in the post-pandemic phase of COVID-19 and is not only influenced by individual antecedent situations. This study identifies many routes that lead to increased levels of loyalty, highlighting the need to adopt a comprehensive and integrated strategy. The research emphasizes the diverse impacts of important factors, including CSR, SR, EXP, SAT, TR, and COMM, on loyalty. The novelty of this study is in its utilization of fsQCA and complexity theory to investigate LOY inside the restaurant sector among the distinctive circumstances of the post-pandemic period of COVID-19. This paper presents a critique of conventional symmetrical methods and proposes a comprehensive viewpoint on LOY, highlighting the need for sophisticated and integrated theoretical frameworks. Through the exploration of several routes to increased levels of LOY and the identification of the intricate influences of numerous preceding factors, this study enhances both theoretical and practical comprehension. The study places significant importance on an innovative research methodology and its potential impact on restaurant management, making it a noteworthy contribution to the current body of literature.

本研究旨在探讨在 COVID-19 后大流行期间提高餐厅顾客忠诚度(LOY)的因果食谱。本研究在复杂性理论框架内运用模糊集定性比较分析法(fsQCA),研究了前因条件(包括 COVID-19 社会责任实践(CSR)、服务质量(SR)、顾客体验(EXP)、顾客满意度(SAT)、信任(TR)和顾客承诺(COMM))之间错综复杂的关系。本研究采用定量调查法,使用李克特量表来实现研究目的。调查表的制定具有策略性,以收集错综复杂的答复,并借鉴了该领域成熟的量表。研究有目的地招募了巴基斯坦餐饮业的顾客。通过使用谷歌表格和纸质问卷,共获得了 450 份完整有效的答复。研究采用了 "前因后果分析法"(fsQCA)来检验数据,并确定有助于提高忠诚度的前因后果配置或组合。研究结果表明,在 COVID-19 的后流行阶段,忠诚度是一种多方面的现象,不仅受个别前因情况的影响。本研究确定了导致忠诚度提高的多种途径,强调了采取全面综合战略的必要性。研究强调了 CSR、SR、EXP、SAT、TR 和 COMM 等重要因素对忠诚度的不同影响。本研究的新颖之处在于利用 FsQCA 和复杂性理论,在 COVID-19 后大流行时期的独特环境中研究餐饮业的忠诚度。本文对传统的对称方法进行了批判,并提出了关于 LOY 的综合观点,强调了对复杂综合理论框架的需求。本研究通过探讨提高 LOY 水平的几种途径,以及确定众多先行因素的复杂影响,提高了理论和实践理解能力。本研究十分重视创新研究方法及其对餐饮管理的潜在影响,这使其成为对当前文献的一个值得注意的贡献。
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引用次数: 0
Using artificial intelligence for hiring talents in a moderated mechanism 利用人工智能在有节制的机制中聘用人才
IF 3.4 Pub Date : 2024-01-22 DOI: 10.1186/s43093-024-00303-x
Muhaiminul Islam, Md. Mahbubur Rahman, Md. Abu Taher, G. M. A. A. Quaosar, Md. Aftab Uddin
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引用次数: 0
Impact of recapitalisation and dividend payout policies on financial sustainability of rural and community banks in Ghana 资本结构调整和分红政策对加纳农村和社区银行财务可持续性的影响
IF 3.4 Pub Date : 2024-01-19 DOI: 10.1186/s43093-023-00292-3
Richard Oduro

The study examines the effect of bank recapitalization and dividend policies on the financial sustainability of rural and community banks (RCBs) in Ghana. Data from 135 RCBs from 2011 to 2020 revealed an average financial sustainability index of 0.525 over the past decade, suggesting that RCBs can finance their operations and liabilities without diminishing shareholder value. Recapitalization and dividend payouts positively impact financial sustainability, with well-capitalized, highly pay-out RCBs showing faster improvements in sustainability compared to those with retention policy. This highlights the importance of RCBs bolstering their capital base, even when not mandated by regulators, to enhance financial sustainability. Furthermore, adopting a relaxed pay-out policy can signal operational efficiency and sustainability to shareholders.

本研究探讨了银行资本重组和股利政策对加纳农村和社区银行(RCBs)财务可持续性的影响。从 2011 年到 2020 年 135 家农村和社区银行的数据显示,过去十年的平均财务可持续性指数为 0.525,这表明农村和社区银行可以在不降低股东价值的情况下为其运营和负债提供资金。资本结构调整和股息支付对财务可持续性有积极影响,与实行保留政策的公司相比,资本充足、股息支付率高的零售商业银行在可持续性方面的改善速度更快。这突出表明,即使监管机构没有强制要求,零售商业银行也必须加强资本基础,以提高财务可持续性。此外,采取宽松的派息政策可以向股东传递运营效率和可持续性的信号。
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引用次数: 0
Interrelationship dynamics between stock markets of nation under debt crisis and its major trading partners: evidence from Sri Lankan crisis 债务危机国家的股票市场与其主要贸易伙伴之间的相互关系动态:斯里兰卡危机的证据
IF 3.4 Pub Date : 2024-01-19 DOI: 10.1186/s43093-024-00301-z
Shubham Kakran, Nishant Sapra, Ashish Kumar, Arpit Sidhu

A series of crises triggered over a decade may bring global recession, which may impact millions of investors, including countries teetering on the brink due to forex reserve shortages; this study addresses the significant financial event of a small nation declaring bankruptcy. Such events can have adverse consequences on the global economy, particularly affecting the stock market indices of the country’s trading partners. Our research investigates the impact of small nation bankruptcies on the stock market indices of connected importing and exporting partners. Focusing on the recent political and economic crisis in Sri Lanka, we analyze interactions between the Sri Lankan stock exchange and its key trading partners. Employing pairwise cointegration and the vector auto-regressive model-based Granger causal approach, our findings reveal cointegration among the stock markets in Germany, Italy, and Sri Lanka. Notably, the pre-crisis causal links between the Colombo Stock Exchange and other stock markets have dissolved. These insights hold valuable implications for understanding and preparing for similar circumstances in other South Asian economies grappling with forex shortages and rising inflation.

Graphical abstract

十年间引发的一系列危机可能会导致全球经济衰退,影响数百万投资者,包括因外汇储备短缺而濒临破产的国家;本研究探讨的是一个小国宣布破产这一重大金融事件。此类事件会对全球经济产生不利影响,特别是影响该国贸易伙伴的股票市场指数。我们的研究调查了小国破产对相关进出口伙伴国股市指数的影响。我们以斯里兰卡近期的政治和经济危机为重点,分析了斯里兰卡证券交易所与其主要贸易伙伴之间的互动关系。通过采用成对协整和基于向量自回归模型的格兰杰因果关系方法,我们的研究结果揭示了德国、意大利和斯里兰卡股票市场之间的协整关系。值得注意的是,危机前科伦坡证券交易所与其他股票市场之间的因果联系已经消失。这些见解对于理解其他南亚经济体面临的外汇短缺和通胀上升等类似情况并为之做好准备具有重要意义。 图表摘要
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引用次数: 0
Building telework capability in the new business era for SMEs, using spherical fuzzy AHP methodology for prioritizing the actions 利用球形模糊 AHP 方法确定行动优先次序,在新商业时代培养中小企业的远程工作能力
IF 3.4 Pub Date : 2024-01-12 DOI: 10.1186/s43093-024-00299-4

Abstract

Working types are one of the main issues affected by the turbulences in today’s business life and should be handled carefully. Telework is developing in the shadow of information and communication technologies and has become a necessary capability for companies to adapt to today’s business conditions. This study determined the importance of the factors in the telework structure with the analytic hierarchy process method. This multi-criteria decision-making method uses fuzzy numbers, which is rare in the telework literature. The results of this study in the context of SMEs show that the factors related to the work attributes significantly impact the telework capability structure. Adoption of telework by senior management as a business strategy is the factor with the highest impact, with some factors related to the culture being other factors with high impact. The fact that technological infrastructure factors did not show the expected effect was a surprising result.

摘要 工作类型是受当今商业生活动荡影响的主要问题之一,应谨慎处理。远程工作在信息和通信技术的影响下不断发展,已成为企业适应当今商业环境的必要能力。本研究采用层次分析法确定了远程工作结构中各因素的重要性。这种多标准决策方法使用了模糊数字,这在远程工作文献中并不多见。这项以中小企业为背景的研究结果表明,与工作属性相关的因素对远程工作能力结构有重大影响。高级管理层将远程工作作为一项业务战略是影响最大的因素,与文化相关的一些因素也是影响较大的因素。技术基础设施因素没有显示出预期效果,这是一个令人惊讶的结果。
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引用次数: 0
A systematic review of gender diversity and its impact on the performance of Microfinance Institutions 性别多样性及其对小额信贷机构绩效影响的系统性审查
IF 3.4 Pub Date : 2024-01-12 DOI: 10.1186/s43093-023-00294-1

Abstract

This study aims to consolidate the available knowledge on gender diversity and its impact on the dual performance (social and financial) of Microfinance Institutions (MFIs). We specifically focus on MFIs due to their distinctive nature compared to other industries, being traditionally women-centered and having a substantial representation of women employees across all levels of the corporate hierarchy. To conduct this comprehensive analysis, we employed a systematic review approach, meticulously selecting 24 relevant papers from the Scopus and Web of Science databases. Our findings revealed that research on gender diversity in MFIs primarily focuses on the board level. However, existing studies present conflicting results, suggesting that the impact of gender diversity on MFI performance is nuanced and complex. This complexity stems largely from the varying roles women play within the organizational structure. Furthermore, our analysis highlights the influence of additional factors, such as the database used, the study's context, and its geographical location, on the reported outcomes. Notably, research on gender diversity at the managerial and loan officer levels remains scarce, presenting a significant gap in the current body of knowledge. To further illuminate this field, this study identifies the most influential papers on the topic of gender diversity in microfinance. Additionally, we provide a co-authorship network analysis, visualizing the connections between existing research. This analysis provides valuable insights and inspiration for future research endeavors in this critical area.

摘要 本研究旨在整合关于性别多样性及其对小额信贷机构(MFIs)双重绩效(社会和财务)影响的现有知识。与其他行业相比,小额信贷机构的性质与众不同,传统上以女性为中心,并且在公司的各个层级都有大量女性员工,因此我们特别关注小额信贷机构。为了进行这项综合分析,我们采用了系统回顾的方法,从 Scopus 和 Web of Science 数据库中精心挑选了 24 篇相关论文。我们的研究结果表明,有关小额贷款机构性别多样性的研究主要集中在董事会层面。然而,现有的研究结果相互矛盾,表明性别多元化对小额贷款机构绩效的影响是微妙而复杂的。这种复杂性主要源于女性在组织结构中扮演的不同角色。此外,我们的分析还强调了其他因素对报告结果的影响,如使用的数据库、研究背景和地理位置。值得注意的是,有关管理人员和贷款人员层面性别多样性的研究仍然很少,这在当前的知识体系中是一个重大空白。为了进一步阐明这一领域,本研究确定了有关小额信贷中性别多样性这一主题的最有影响力的论文。此外,我们还提供了共同作者网络分析,将现有研究之间的联系可视化。这一分析为这一关键领域未来的研究工作提供了宝贵的见解和灵感。
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引用次数: 0
Does corporate governance spur bank intellectual capital in an emerging economy? A system GMM analysis from Ethiopia 新兴经济体中的公司治理会刺激银行智力资本吗?埃塞俄比亚的系统 GMM 分析
IF 3.4 Pub Date : 2024-01-11 DOI: 10.1186/s43093-023-00298-x
Abdu Mohammed Assfaw, Dhiraj Sharma

Purpose

The current study aims to explore the impact of corporate governance (CG) mechanisms, as measured by board size, board meeting frequency, board gender diversity, number of board subcommittees, board remuneration, size of audit committee, and audit committee meeting frequency, on bank intellectual capital (as calculated by the modified value-added intellectual coefficient (M-VAIC) and its components (human capital efficiency (HCE), structural capital efficiency (SCE), and relational capital efficiency (SCE)).

Design/methodology/approach

Panel data is extracted from the financial and other internal reports of 14 commercial banks and the National Bank of Ethiopia for the period 2011–2022. A two-step system generalized method of moments (2SYS-GMM) was used to account for the unobserved endogeneity and heteroscedasticity problems.

Findings

The empirical findings suggest that board size and board meeting frequency have a negative and significant impact on all IC performance measures. Besides, audit committee size has a negative and significant effect on HCE, SCE, and M-VAIC of the banking industry in Ethiopia. Moreover, board remuneration has a significant positive relationship with IC efficiency (HCE, SCE, and M-VAIC). Also, audit committee meeting frequency has a positive and significant effect on the HCE of banks. However, board gender diversity and the number of board subcommittees have not made statistically significant contributions to IC performance.

Research limitation/implication

The study is limited in its use of seven dimensions of CG and future studies can use other alternative accounts for CG variables. Next, this study applies only to commercial banks; hence, future studies can include other financial as well as non-financial organizations such as insurance companies, microfinance institutions, manufacturing, and other sectors.

Practical implications

This study contributes to helping the regulators and practitioners of the banking industry improve the existing standards and guidelines for CG practices to strengthen their IC performance. The findings may also give input for policymakers to integrate the intellectual capital in the decision-making process for policy formulation and implementation for the establishment of a robust banking sector.

Originality/value

Considering the modified value-added IC coefficient (M-VAIC) and 2SYS-GMM models, this research is the first study to analyze the relationships between CG and banks’ IC in Ethiopia.

目的 本研究旨在探讨公司治理(CG)机制(以董事会规模、董事会会议频率、董事会性别多样性、董事会小组委员会数量、董事会薪酬、审计委员会规模和审计委员会会议频率衡量)对银行智力资本(以修正的智力增值系数(M-VAIC)及其组成部分(人力资本效率(HCE)、结构资本效率(SCE)和关系资本效率(SCE)计算)的影响。设计/方法/途径小组数据来自 14 家商业银行和埃塞俄比亚国家银行 2011-2022 年期间的财务报告和其他内部报告。采用两步系统广义矩方法(2SYS-GMM)来解释未观察到的内生性和异方差问题。 实证结果表明,董事会规模和董事会会议频率对所有集成电路绩效指标都有显著的负向影响。此外,审计委员会的规模对埃塞俄比亚银行业的 HCE、SCE 和 M-VAIC 有显著的负向影响。此外,董事会薪酬与集成电路效率(HCE、SCE 和 M-VAIC)有显著的正相关关系。同时,审计委员会会议频率对银行的 HCE 有积极而显著的影响。但是,董事会性别多样性和董事会下设委员会的数量对内部控制绩效的贡献在统计上并不显著。此外,本研究仅适用于商业银行;因此,未来的研究可以包括其他金融和非金融组织,如保险公司、小额信贷机构、制造业和其他行业。考虑到修正增值集成电路系数(M-VAIC)和 2SYS-GMM 模型,本研究是第一项分析埃塞俄比亚企业管 理与银行集成电路之间关系的研究。
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引用次数: 0
The impact of ambidexterity on robotic process automation implementation strategy in service enterprises 服务企业中的协同性对机器人流程自动化实施策略的影响
IF 3.4 Pub Date : 2024-01-09 DOI: 10.1186/s43093-023-00296-z
Piotr Sliż, Jędrzej Siciński, Beata Jackowska

Robotic Process Automation (RPA) has gained increasing significance in recent years. RPA leverages software bots to automate repetitive business processes traditionally performed by humans, making it one of the easiest, least invasive, and fastest automation approaches. Publications on the topic are scarce, however, and concerns regarding job loss and employee acceptance of new operational processes and technologies remain significant challenges. The additional motivation behind this study is to address the lack of research on the implementation strategy of RPA in the context of ambidexterity, i.e., optimizing enterprise capability in balancing between exploration and exploitation. The paper adopts a managerial perspective and aims to identify the key factors supporting the implementation of RPA in the context of ambidexterity, using an empirical study of service companies as an example. The research methodology employed includes literature review, opinion surveys, and statistical analysis. The paper highlights the stimulating role of the ambidexterity concept in RPA implementation projects and strategies, with a hybrid approach to dynamic balancing of exploitation and exploration. The findings of this paper will be of use for researchers and practitioners in developing effective RPA implementation strategies that balance the needs for exploitation and exploration while factoring in the concerns raised by employees.

近年来,机器人流程自动化(RPA)的重要性与日俱增。RPA 利用软件机器人将传统上由人工执行的重复性业务流程自动化,是最简单、侵入性最小、速度最快的自动化方法之一。然而,有关该主题的出版物并不多,而且有关工作岗位流失和员工接受新操作流程和技术的担忧仍是重大挑战。本研究的另一个动机是,解决在 "灵巧性"(即优化企业能力,在探索和开发之间取得平衡)背景下 RPA 实施策略研究不足的问题。本文采用管理视角,以服务公司的实证研究为例,旨在找出支持在灵活性背景下实施 RPA 的关键因素。采用的研究方法包括文献综述、意见调查和统计分析。论文强调了灵活性概念在 RPA 实施项目和战略中的激励作用,并采用混合方法对开发和探索进行动态平衡。本文的研究结果将有助于研究人员和从业人员制定有效的 RPA 实施战略,以平衡开发和探索的需求,同时考虑到员工提出的问题。
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引用次数: 0
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