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Guest editorial: Police encounters 嘉宾评论:警察遭遇战
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-06-20 DOI: 10.1108/joe-07-2022-091
Megan O'Neill, M. Rowe, Sofie De Kimpe, Željko Karas
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引用次数: 0
Guest editorial: Organizing the city 客座编辑:组织城市
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-04-04 DOI: 10.1108/joe-04-2022-090
Bagga Bjerge, Jonas Strandholdt Bach
At least since the seminal work The Metropolis and Mental Life (1903) by Georg Simmel, the city has been a topic of interest to social researchers. During the first half of the last century, the Chicago School, fostering among other prominent urban sociologists Robert Park and Louis Wirth, was in many ways instrumental in the development of the city as an academic subject with its own field of research and theories. Since then research on the city has only widened in scope. Ethnographically, works likeWilliam FooteWhyte’s Street Corner Society: The Social Structure of an Italian Slum (1943) and Elliott Liebow’s Tally’s Corner: A Study of Negro Streetcorner Men (1967) are examples of early ethnographies focusing on particular aspects of city life. Ethnographic approaches to the city have become important in relation to understanding subjects like marginalization, community, planning, social networks, and relations between systems of welfare and their citizens. The city is the scene for everyday urban life and ethnographers have explored myriad iterations of the everyday: from how people inhabit and use urban spaces in different ways than planners and architects intended in the new city of Bras ılia (Holston, 1989); over howmarginalized citizens get by in gap spaces and barrios (Bourgois, 1995; Bourgois and Schonberg, 2009); to how police officers interpret duties and make decisions on the streets of cities (Moskos, 2008); how large-scale transformation alters not only the physical landscapes of cities but also the mental (Fennell, 2015); and to how a skyscraper can become a specter haunting the inhabitants of a city but also a successful legacy of a former political regime (Murawski, 2019); and many other phenomena that affect or are part of the everyday lives of people in cities. This special issue contributes to the above body of research in two ways. First, it investigates the city as a particular kind of organization. That is, by piecing together studies that, each in their ownway, address and feed into the broader picture and discussions of what it means to “run”, use and define a city, how this is experienced and by whom these processes are influenced. They remind us – perhaps – of the complexities of concerns, interests, needs and wishes of stakeholders such as citizens, investors, planners, administrators and politicians that need to be taken into account when playing the video game SimCity (a simulation game, invented in the 1980s, where the gamer acts as a mayor who designs and develops a city). Second, the special issue brings together a diversity of researchers from anthropology, urban sociology, urban management and migrations studies, who share a comparative and ethnographic approach to the study of different aspects of city life and organization, whether it is classic fieldwork observations, interviews, document analysis or a mixture of them all. Methodologically, ethnography has widened its scope from the still fundamental building
至少自Georg Simmel的开创性著作《大都市与精神生活》(1903)以来,这座城市一直是社会研究人员感兴趣的话题。在上个世纪上半叶,芝加哥学派与其他著名的城市社会学家Robert Park和Louis Wirth一起,在许多方面对城市作为一个有自己研究和理论领域的学术学科的发展起到了重要作用。从那时起,对这座城市的研究范围只扩大了。在民族志方面,威廉·富特怀特(William FooteWhyte)的《街角社会:意大利贫民窟的社会结构》(1943年)和埃利奥特·利博(Elliott Liebow)的《塔利的角落:黑人街角男人研究》(1967年)等作品是早期关注城市生活特定方面的民族志的例子。对城市的民族志方法对于理解边缘化、社区、规划、社会网络以及福利制度与其公民之间的关系等主题变得很重要。城市是日常城市生活的场景,民族志学家探索了日常生活的无数迭代:从人们如何以不同于Brasılia新城规划者和建筑师的方式居住和使用城市空间(Holston,1989);被边缘化的公民如何在间隙空间和街区中生存(Bourgois,1995;Bourgoi和Schonberg,2009);警察如何在城市街道上解释职责和做出决定(Moskos,2008年);大规模的转型如何不仅改变了城市的物理景观,还改变了人们的心理(Fennell,2015);以及摩天大楼如何成为困扰城市居民的幽灵,同时也是前政治政权的成功遗产(Murawski,2019);以及影响或成为城市居民日常生活一部分的许多其他现象。这期特刊从两个方面对上述研究做出了贡献。首先,它将城市作为一种特殊的组织进行调查。也就是说,通过将研究拼凑在一起,每一项研究都以自己的方式解决并融入更广泛的图景,讨论“运营”、使用和定义一个城市意味着什么,如何体验这一点,以及这些过程受到谁的影响。它们也许提醒我们,在玩电子游戏SimCity(一种20世纪80年代发明的模拟游戏,玩家扮演设计和开发城市的市长)时,需要考虑公民、投资者、规划者、行政人员和政治家等利益相关者的担忧、兴趣、需求和愿望的复杂性。其次,这期特刊汇集了来自人类学、城市社会学、城市管理和移民研究的各种研究人员,他们对城市生活和组织的不同方面的研究采用了比较和人种学的方法,无论是经典的实地观察、访谈、文件分析还是所有这些的混合。从方法论上讲,民族志已经将其范围从“长期存在”这一仍然是基本的组成部分扩大到更具时间效率的战略,并将地方(如城市或城市中的社区)理解为嵌入网络中的地方、国家和国际,并受立法、政治动态、,金融发展和许多其他因素。尽管经验焦点和方法论方法非常不同,但这些文章的共同点是理论和分析兴趣,试图开发更准确地理解组织城市生活的整体运作的方法。此外,所有文章都对所进行的每项研究的不同元素之间的细微差别、复杂性和相关性表现出特别的敏感性。对于那些在人种学方法和方法经常应用的学科中工作的研究人员来说,最近的机会似乎是不言而喻的,但正如几篇文章中所指出的,并非所有参与研究的学科都是如此
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引用次数: 0
Cultural practices and organizational ethnography: implications for fieldwork and research ethics 文化实践与组织民族志:对田野调查和研究伦理的启示
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-03-22 DOI: 10.1108/joe-06-2021-0036
Mohammad Alshallaqi
PurposeThis study focuses on the practical and ethical implications of the cultural practice of wasta for organizational ethnography in the Middle East. Wasta is a form of intercession rooted in the Middle Eastern cultural context and is similar to other cultural practices such as “guanxi” in China. Such practices do not only shape organizational lives in those contexts, but also how organizational ethnographies are designed and carried out.Design/methodology/approachThe data in this study are derived from field notes and the author’s reflections on the fieldwork of an organizational ethnography aimed to investigate a digital transformation project.FindingsThis study draws on the lens of positionality to illustrate how wasta helps favourably reconfigure a researcher’s positionality during interactions with gatekeepers and participants, thereby facilitating access and data collection. The study also presents the ethical concerns related to reciprocity triggered by wasta. Finally, this study demonstrates how wasta functions as a situated system to ensure ethical research practices.Originality/valueThe study demonstrates that it is inevitable that organizational ethnographers engage with cultural practices such as wasta or guanxi during fieldwork in such cultural contexts. Furthermore, the study provides theoretical and methodological contributions for future researchers by engaging in a reflexive exercise to present a more nuanced and theoretically informed understanding of wasta. Moreover, it shows how it is exercised during fieldwork, the ethical concerns inherent in its exercise and how they can be mitigated. The paper concludes with practical recommendations derived from this fieldwork experience for future research.
目的本研究旨在探讨wasta文化实践对中东地区组织人种学的现实意义和伦理意义。Wasta是一种植根于中东文化背景下的调解形式,与中国的“关系”等其他文化实践相似。这种做法不仅塑造了这些背景下的组织生活,也塑造了组织人种学的设计和实施方式。设计/方法论/方法本研究中的数据来源于实地笔记和作者对旨在调查数字化转型项目的组织民族志实地调查的反思。发现这项研究利用了位置性的视角来说明wasta如何帮助研究人员在与看门人和参与者互动期间有利地重新配置位置,从而促进访问和数据收集。该研究还提出了wasta引发的与互惠相关的伦理问题。最后,本研究展示了wasta如何作为一个情境系统来确保伦理研究实践。原创性/价值研究表明,在这种文化背景下,组织民族志学家在田野调查中不可避免地会参与wasta或关系等文化实践。此外,这项研究为未来的研究人员提供了理论和方法上的贡献,通过进行反射练习,对wasta进行更细致和理论上知情的理解。此外,它还展示了在实地调查中如何行使它,行使它所固有的道德问题,以及如何减轻这些问题。最后,本文从这次实地考察的经验中得出了对未来研究的实际建议。
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引用次数: 1
COVID-19 and tourism stakeholders: experience, behaviour and transformation 2019冠状病毒病与旅游利益相关者:经验、行为和转型
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-03-09 DOI: 10.1108/joe-07-2021-0043
M. Dileep, Joshu Ajoon, B. B. Nair
PurposeThe tourism sector’s fragility lends significance to mental health and wellbeing, especially amongst workers in the hotel and tourism sectors. However, stakeholders’ subjective wellbeing and mental health in these sectors due to the coronavirus disease 2019 (COVID-19) pandemic remain under-researched, especially for destinations with unique selling propositions (USPs). Thus, this study investigates the effects of the worldwide COVID-19 pandemic on various stakeholders in Kerala, India. In particular, the authors assess the mental health and welfare of those involved in the tourism sector with an eye on how the COVID-19 pandemic has influenced the field’s psychological and technical developments.Design/methodology/approachThis study employs an ethnographic approach to understanding the idiosyncratic experiences of stakeholders using in-depth interviews (n = 68), focus group interviews (n = 3) and participant observation for 14 months. Reflexive thematic analysis was used to analyse the data.FindingsThe findings reveal the shifting perceptions in the tourism sector’s workforce by detailing various societal, technical and physical transformations, especially amongst the younger generations. The resultant psychological mapping generates a framework of the emotional perspectives of stakeholders during each stage of the pandemic. This study also highlights the urgency of crisis-management training for the workforce.Originality/valueThe COVID-19 pandemic has affected all spheres of global business, resulting in unprecedented challenges in both personal and professional life. The sector’s fragility lends significance to mental health and wellbeing, especially amongst workers in the hotel and tourism sectors. However, the subjective wellbeing and mental health of stakeholders in these sectors due to the COVID-19 pandemic remain under-researched, especially for the developing destinations with USPs.
目的旅游部门的脆弱性对心理健康和福祉具有重要意义,特别是对酒店和旅游部门的工人而言。然而,由于2019年冠状病毒病(COVID-19)大流行,这些行业的利益相关者的主观幸福感和心理健康仍未得到充分研究,特别是对于具有独特卖点(USPs)的目的地。因此,本研究调查了全球COVID-19大流行对印度喀拉拉邦各利益相关者的影响。作者特别评估了旅游部门相关人员的心理健康和福利,并着眼于COVID-19大流行如何影响该领域的心理和技术发展。设计/方法/方法本研究采用民族志方法,通过深度访谈(n = 68)、焦点小组访谈(n = 3)和为期14个月的参与者观察,了解利益相关者的特殊经历。采用自反性主题分析对数据进行分析。调查结果通过详细介绍各种社会、技术和物理变化,特别是在年轻一代中,揭示了旅游业劳动力观念的转变。由此产生的心理映射产生了大流行每个阶段利益攸关方情感观点的框架。这项研究还强调了对劳动力进行危机管理培训的紧迫性。2019冠状病毒病大流行影响了全球商业的各个领域,给个人和职业生活带来了前所未有的挑战。该行业的脆弱性为心理健康和福祉提供了重要意义,尤其是在酒店和旅游业工作的工人。然而,由于COVID-19大流行,这些行业利益相关者的主观幸福感和心理健康仍未得到充分研究,特别是对于具有USPs的发展中目的地。
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引用次数: 4
Police stops in Germany – between legal rules and informal practices 德国警察在法律规则和非正式惯例之间进行拦截
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1108/joe-03-2021-0016
H. Aden, A. Bosch, Jan Fährmann, Roman Thurn
PurposeThis paper analyzes micro-political strategies that police officers use during police stops, mostly based on their professional or personal life experience. Police stops take place in an asymmetric power relationship. Actions of police officers during a stop are backed by strong legal powers, and citizens typically do not negotiate how the stop should be carried out.Design/methodology/approachThe paper is based on ethnographic observation, semi-structured interviews and focus group discussions with German patrol officers.FindingsThe authors demonstrate that micro-political strategies relying on the officers' personal experience, rather than on strategies developed by the police agency based on empirical evidence, are highly problematic. Depending upon the acting officer, micro-political strategies can vary considerably according to the individual officer’s experience and attitudes. This leads to a risk of discrimination in police stops and of potential infringements on the citizens’ fundamental rights.Research limitations/implicationsSee the paper’s methodology section on the limitations of the empirical approach.Practical implicationsThe paper suggests improvements for the practice of police stops.Originality/valueThe article provides new empirical insights in the practice of police stops in Germany and situates the findings in a broader international debate on police stops and shortcomings of the legal rules that govern the police stops.
本文分析了警察在警察拦截期间使用的微观政治策略,主要基于他们的职业或个人生活经验。警察拦截发生在一种不对称的权力关系中。警察在拦截过程中的行动有强大的法律权力支持,公民通常不会就如何进行拦截进行谈判。设计/方法/方法本文基于民族志观察、半结构化访谈和与德国巡逻人员的焦点小组讨论。研究结果表明,依赖于警官个人经验的微观政治策略,而不是依靠警察机构基于经验证据制定的策略,是非常有问题的。根据代理官员的情况,微观政治策略可能根据个别官员的经验和态度而有很大差异。这导致警察在拦截时受到歧视的风险,并可能侵犯公民的基本权利。研究的局限性/意义参见论文的方法论部分关于实证方法的局限性。实际意义本文对警察拦截的做法提出了改进建议。原创性/价值本文为德国警察拦截的实践提供了新的实证见解,并将研究结果置于更广泛的国际辩论中,讨论警察拦截和管理警察拦截的法律规则的缺点。
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引用次数: 0
“Police spatial knowledge” – Aspects of spatial constitutions by the police “警察空间知识”——警察空间构成的各个方面
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-03-01 DOI: 10.1108/joe-12-2020-0053
Evan Brauer, Tamara Dangelmaier, Daniela Hunold
PurposeThe article presents research results of an ethnographic survey within the German police. The focus is on practices of spatial production and the functions of spaces.Design/methodology/approachThe article draws on data from the DFG-funded research project KORSIT (Social Construction of security-related Spaces) based on an ethnographic survey in the German police force (https://www.dhpol.de/korsit). Participant observations were conducted in police stations in two large German cities (pseudonymised as “Dillenstadt” and “Rosenberg”). It involved 60 guided interviews with police officers at different levels of the hierarchy, as well as further interviews with local and societal actors for contrasting purposes. The data was analysed on the basis of grounded theory (Strauss and Cobin, 1996).FindingsThis paper shed light on institutional spatial knowledge, which is the basis of police practices, is preceded by experience-based narratives. In an expanded perspective, the paper argues that urban spaces themselves can be understood as materialisations of social practices that serve as social demarcation that legitimise unequal styles of action in the different precinct within the German police. In terms of a relational conceptualisation of space, it is shown that the categories of ethnicity and gender interrelate within the institutional production of space.Originality/valueThe article links organisational research with sociological spatial research and provides basic explanatory models on the conditions of emergence and the persistence of discriminatory practices within the police.
本文介绍了德国警察民族志调查的研究结果。重点是空间生产的实践和空间的功能。本文借鉴了dfg资助的研究项目KORSIT(安全相关空间的社会构建)的数据,该项目基于德国警察部队的民族志调查(https://www.dhpol.de/korsit)。参与者的观察是在德国两个大城市的警察局进行的(化名为“Dillenstadt”和“Rosenberg”)。它包括与不同级别的警察进行60次有指导的访谈,以及为对比目的进一步与当地和社会行为者进行访谈。这些数据是在扎根理论的基础上进行分析的(Strauss和Cobin, 1996)。本文揭示了制度空间知识,这是警察实践的基础,之前是基于经验的叙述。从扩展的角度来看,本文认为城市空间本身可以被理解为社会实践的物质化,作为社会界限,使德国警察不同区域的不平等行动风格合法化。就空间的关系概念化而言,它表明种族和性别类别在空间的制度生产中相互关联。原创性/价值本文将组织研究与社会学空间研究联系起来,并为警察内部歧视性做法的出现和持续提供了基本的解释模型。
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引用次数: 1
Studying trust in the leader by co-produced autoethnography: an organizational esthetics approach 通过共同制作的自我民族志研究领导者的信任:一种组织美学方法
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-02-21 DOI: 10.1108/joe-04-2021-0020
Päivi Kosonen, Mirjami Ikonen
PurposeThis paper aims at examining the prospects and possibilities of autoethnography in trust research. The focus of this study is on trust-building in a management team from an esthetic leadership perspective. The empirical context of the study is the organization of higher education during a funding reform.Design/methodology/approachThis study adopted a qualitative research strategy with co-produced autoethnographic methods. The data comprised the researcher's diary, field notes and written texts from informants. Autoethnographic methods were applied in data gathering; more precisely, the data were collected by the moving observing method of shadowing and complemented with the management team's written texts reporting their feelings. The data were analyzed by constructing autoethnographic vignettes and a critical frame story.FindingsThe findings of the study contribute to the methodological discussion of autoethnographic research when studying a complex phenomenon such as trust-building. The findings suggest that the role of authenticity in trust-building may vary depending on the esthetic leadership style. Furthermore, the findings contribute to the esthetic leadership theory by a proposal of esthetic reassurance as intentional leader-embodied communication aiming to reinforce follower trust in a leader.Originality/valueCo-produced autoethnography is applied in studying trust-building. Furthermore, this paper provides an inside view of the meaning of esthetics in leader-follower relationships in higher education organizations.
目的探讨民族志在信任研究中的前景和可能性。本研究的重点是从审美领导的角度来研究管理团队中的信任建设。本研究的实证背景是高等教育在资金改革期间的组织。设计/方法论/方法本研究采用了定性研究策略,并采用了联合制作的民族志方法。数据包括研究人员的日记、现场笔记和线人的书面文本。在数据收集中采用了民族志方法;更准确地说,数据是通过阴影的移动观察方法收集的,并辅以管理团队报告他们感受的书面文本。通过构建民族志小插曲和批判性框架故事来分析数据。研究结果在研究信任建立等复杂现象时,该研究的结果有助于对民族志研究的方法论讨论。研究结果表明,真实性在建立信任中的作用可能因审美领导风格的不同而不同。此外,研究结果还为审美领导理论做出了贡献,提出了作为有意领导者的沟通,旨在增强追随者对领导者的信任的审美保证。独创性/价值联合制作的民族志被应用于信任建设的研究。此外,本文还提供了高等教育组织领导-追随者关系中美学意义的内部视角。
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引用次数: 2
The missing builders: craftwork and crafty resistance in the “eco-metropolis” of Copenhagen 缺失的建造者:哥本哈根“生态大都市”中的工艺和狡猾的抵抗
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-02-16 DOI: 10.1108/joe-03-2021-0013
Maia Ebsen
PurposeThe paper ethnographically explores modes of urban resistance emerging in tandem with climate change mitigation programs in Copenhagen.Design/methodology/approachBuilding on 11 months of fieldwork with a Danish construction enterprise, the paper examines the politics of urban climate change mitigation programs through the lens of a group of builders' struggles to rethink and resolve dilemmas related to environmental concerns in construction and urban development.FindingsBased on an analysis of a specific construction project connected to a larger urban climate change mitigation program in Copenhagen, the paper shows how the builders deliberately move between different perspectives and positions as they navigate the shifting power relations of urban planning. The paper argues that this form of crafty resistance enables the builders to maneuver the political landscape of urban planning as they seek to appropriate the role of “urban planners” themselves.Originality/valueTaking up recent discussions of “resistance” in anthropology and cognate disciplines (e.g. Theodossopoulos, 2014; Bhungalia, 2020; Prasse-Freeman, 2020), the paper contributes an ethnographic analysis of struggles between diverging and, at times, competing modes of engagement in urban climate change mitigation programs and thus sheds light on how professional actors negotiate the ambiguity of “sustainability” in urban planning.
目的本文从人种学角度探讨了哥本哈根气候变化缓解项目中出现的城市抵抗模式。设计/方法/方法与丹麦一家建筑企业进行了11个月的实地调查,本文通过一群建筑商在重新思考和解决建筑和城市发展中与环境问题相关的困境的斗争,来审视城市气候变化缓解计划的政治性。发现基于对哥本哈根一个更大的城市气候变化缓解项目的具体建设项目的分析,该论文展示了建设者在驾驭城市规划不断变化的权力关系时,如何故意在不同的视角和立场之间移动。本文认为,这种巧妙的抵抗形式使建设者能够在寻求扮演“城市规划者”自己的角色时,操纵城市规划的政治景观。原创性/价值利用人类学和同源学科中最近对“抵抗”的讨论(例如,Theodossopoulos,2014;Bhungalia,2020;Prasse Freeman,2020),该论文对分歧与有时,参与城市气候变化缓解项目的竞争模式,从而揭示了专业行为者如何协商城市规划中“可持续性”的模糊性。
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引用次数: 0
Inclusive gentrification? Reproducing logics of exclusion in strategies for inclusive urban planning 包容性的绅士化?包容性城市规划策略中排斥逻辑的再现
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-02-09 DOI: 10.1108/joe-05-2021-0024
Maj Nygaard-Christensen, Bagga Bjerge
PurposeThe authors investigate two contrasting, yet mutually constitutive strategies for regulating open drug scenes in the city of Aarhus, Denmark: A strategy of dispersing marginalized substance users from the inner city, and a simultaneous strategy of inclusion in a new, gentrifying neighbourhood.Design/methodology/approachThe authors apply a multi-temporal ethnography approach, including data from studies dating back to 2002. This enables us to scrutinize reconfigurations of processes of exclusion and inclusion in urban city life based on studies that in different ways feed into the broader picture of how socially marginalized citizens are included and excluded in urban space.FindingsThe municipality of Aarhus sways between strategies of dispersion and exclusion and those of inclusion of marginalized citizens. Taken together, these strategies constitute a “messy middle ground” (May and Cloke, 2014) in responses to the street people rather than either clear-cut punitive or supportive strategies. Finally, we point to the limit of inclusion in more recent strategies aimed at including marginalized citizens in urban planning of a new, gentrifying neighbourhood.Originality/valueThe article builds on studies that in critical engagement with the dominating focus on punitive or revanchist approaches to regulation of homeless citizens' presence in urban space have shown how such regulating practices are rarely punishing alone. We contribute to this literature by showing how seemingly contradictory attempts to exclude, disperse and include socially marginalized citizens in different urban settings are relational rather than in outright opposition. In continuation of this, we show how dispersal strategies both depend on and are legitimized by the promotion of alternative and more inclusive settings elsewhere.
目的作者研究了丹麦奥胡斯市管制开放毒品场景的两种截然不同但相互构成的策略:一种是将边缘化药物使用者从内城驱散的策略,另一种是同时融入一个新的绅士化社区的策略。设计/方法论/方法作者采用了多时相民族志方法,包括2002年的研究数据。这使我们能够在研究的基础上仔细审视城市生活中排斥和包容过程的重新配置,这些研究以不同的方式深入了解社会边缘化公民如何在城市空间中被包容和排斥。发现奥胡斯市在分散和排斥以及包容边缘化公民的策略之间摇摆不定。总之,这些策略构成了一个“混乱的中间地带”(May和Cloke,2014),以应对街头人群,而不是明确的惩罚或支持策略。最后,我们指出,在旨在将边缘化公民纳入新的绅士化社区的城市规划的最新战略中,包容性是有限的。原创性/价值这篇文章建立在以下研究的基础上,即在对无家可归的公民在城市空间的存在进行监管时,主要关注惩罚性或报复性的方法,这些研究表明,这种监管做法很少是单独惩罚的。我们为这篇文献做出了贡献,展示了在不同的城市环境中,排斥、分散和包容社会边缘化公民的看似矛盾的尝试是如何相互关联的,而不是完全对立的。在继续这一点的过程中,我们展示了分散策略是如何依赖于其他地方推广替代性和更具包容性的环境,并通过推广这些环境而合法化的。
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引用次数: 0
Police selectivity “on demand”: the role of organisational justice in promoting procedural justice 警察“按需选择”:组织公正在促进程序公正中的作用
IF 0.8 Q4 MANAGEMENT Pub Date : 2022-02-04 DOI: 10.1108/joe-01-2021-0004
Sarah Van Praet
Purpose This paper presents the results of an action research with a Brussels’ police force. This research aimed to identify elements or mechanisms within police selectivity that put pressure on the relationship between the public and the police and affect the equal treatment of individuals and groups. Montjardet (1996) looks to understand structural, organisational of other factors as weighing on police selectivity. This article focusses more precisely on the interaction between organisational justice on striving to improve procedural justice.Design/methodology/approach This study was made possible through a partnership between UNIA, the PolBruNo police force and the National Institute for Criminalistics and Criminology (NICC). The methodology of this two-year action research around two phases. The first one led through (22) interviews with management, (200 h of) observations and three group analysis to a shared diagnosis of problems regarding police selectivity. The action part centered on intervisions with the patrol officers based during further (over 420 h of) observations, giving extra information that has been integrated in the analysis.Findings This research points out that even when police interventions are oriented by the demands of the public – public that sometimes formulates demands based on (ethnic) stereotypes – the intervention can be problematic. Organisational aspects played an important role in how the intervention unfolded: if those demands will be treated rather as orders given by the caller or as problematic situations needing analysis by the police officers. The paper arguments that organisational justice as experienced by the police officers impact how much consideration will be given to procedural justice.Originality/value Many scholars have shed a light on the various situations patrol officers deal with and identified problems regarding police selectivity. Procedural justice was developed as an interesting notion to look at the relation of police officers and the (diverse groups within the) public as well as the broader impact of these encounters. The importance to look to the organisational level in the decisions made by the police officers has also been established. The paper arguments that organisational justice as experienced by the police officers impact how much consideration will be given to procedural justice.
本文介绍了与布鲁塞尔警察部队的行动研究的结果。这项研究的目的是确定警察选择性中的因素或机制,这些因素或机制对公众与警察之间的关系施加压力,并影响对个人和群体的平等待遇。Montjardet(1996)试图理解结构、组织和其他因素对警察选择性的影响。本文更侧重于组织公正与努力提高程序公正之间的相互作用。设计/方法/方法这项研究是通过联合研究所、波尔布鲁诺警察部队和国家犯罪学和犯罪学研究所(NICC)之间的伙伴关系得以实现的。这项为期两年的行动研究方法大致分为两个阶段。第一个是通过(22)与管理层的访谈,(200小时)的观察和三组分析来共同诊断有关警察选择性的问题。行动部分主要是在进一步(超过420小时)观察的基础上与巡逻人员进行面谈,提供额外的信息,这些信息已被整合到分析中。这项研究指出,即使警察的干预是以公众的要求为导向的——公众有时会根据(种族)刻板印象提出要求——这种干预也可能是有问题的。组织方面在干预如何展开方面发挥了重要作用:这些要求是否会被视为呼叫者给出的命令或需要警察分析的问题情况。本文认为,警察所经历的组织公正影响了对程序公正的考虑程度。许多学者阐明了巡逻人员处理的各种情况,并指出了与警察选择性有关的问题。程序正义是一个有趣的概念,用来研究警察与公众(内部不同群体)的关系,以及这些接触的更广泛影响。还确立了在警官作出决定时考虑组织一级的重要性。本文认为,警察所经历的组织公正影响了对程序公正的考虑程度。
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Journal of Organizational Ethnography
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