A Review of:Shaghaei, N., Knowles, C., Morley, F., Eveleigh, A., Casaldàliga, N., Nolin, E., Tatai, A., Cohen, M., Pronk, M., & Ghesquière, E. (2022). Library resilience and leadership in a global crisis. LIBER Quarterly: The Journal of the Association of European Research Libraries, 32(1), 1-21. https://doi.org/10.53377/lq.10930 Objective – To investigate the experiences, perceptions, and principles put into action by library leaders during the COVID-19 crisis. Design – Survey questionnaire. Setting – European organization of research libraries webinar series. Subjects – Webinar attendees and viewers of recorded webinar series. Methods – In November 2020, the authors conducted two webinars titled “How are Research Libraries leading through COVID-19?” and “New challenges and leading into the post- COVID Recovery for Research Libraries” for the fifth cohort of the LIBER Emerging Leaders’ Programme. The authors drew on their own experiences, addressing leadership in a time of crisis, the challenges of remote leadership, and how to create clarity, build resilience, and catalyze positive change. The webinars were shared with previous cohorts of the LIBER Emerging Leaders’ Programme. Following the webinars, a link to an online survey was emailed to attendees and previous Emerging Leaders, as well as shared on social media. The survey was anonymous, open for a total of 21 days, and included a cover letter that stated its purpose. There were nine survey questions, eight of which were open-ended. The survey questions were grouped into four webinar themes; communication, strategy, values, and changes made during the Covid-19 pandemic that library leaders would like to keep. Main Results – The total number of respondents was 24; 84% were in leadership roles and 16% were employed as professional librarians. Respondents were asked if their library’s strategic goals were still broadly relevant and asked to provide examples for how their existing strategies influenced their research library’s responses to the coronavirus crisis. Of the respondents, 91% felt that their library’s strategic goals remained relevant during the coronavirus crisis. This was mainly due to the transformation to digitization (30%) and user-centered services (28%) that had occurred prior to the pandemic: digital resources, virtual training, the promotion of open access materials, more electronic books, digital services, and scan and deliver. Respondents reported more user-centered strategies such as new reservation systems for study places, computer loans, click-and-collect, and postal loan. Library values that were challenged during the pandemic were reported in the following categories: user-based (32%), collaboration (21%), social responsibility (21%), openness (16%), and collections or access (10%). Within the theme of communication, 41% described it as negative which was defined as difficult, challenging, insufficient, overwhelming, chaotic, bad, or erratic. Challenges of using onli
综述：Shaghaei，N.、Knowles，C.、Morley，F.、Eveleigh，A.、Casaldàliga，N.、Nolin，E.、Tatai，A.、Cohen，M.、Pronk，M.和Ghesquière，E.（2022）。图书馆在全球危机中的应变能力和领导力。LIBER季刊：《欧洲研究图书馆协会杂志》，32（1），1-21。https://doi.org/10.53377/lq.10930Objective–调查图书馆领导在新冠肺炎危机期间采取的经验、看法和原则。设计——调查问卷。设置-欧洲研究图书馆组织网络研讨会系列。主题-网络研讨会参与者和录制的网络研讨会系列的观众。方法——2020年11月，作者为LIBER新兴领导者计划的第五组成员举办了两次网络研讨会，题为“研究图书馆如何应对新冠肺炎？”和“研究图书馆面临的新挑战和进入新冠肺炎后复苏”。作者们借鉴了自己的经验，讨论了危机时期的领导力、远程领导力的挑战，以及如何创造清晰性、建立韧性和促进积极变革。这些网络研讨会与LIBER新兴领导人计划的前几批参与者分享。网络研讨会结束后，一个在线调查的链接通过电子邮件发送给与会者和前任新兴领导人，并在社交媒体上分享。这项调查是匿名的，共开放了21天，其中包括一封说明其目的的求职信。共有9个调查问题，其中8个是开放式的。调查问题分为四个网络研讨会主题；图书馆领导人希望保留的新冠肺炎大流行期间的沟通、战略、价值观和变化。主要结果——受访者总数为24人；84%的人担任领导职务，16%的人受雇于专业图书馆员。受访者被问及他们图书馆的战略目标是否仍然具有广泛的相关性，并被要求举例说明他们现有的战略如何影响他们的研究图书馆对冠状病毒危机的反应。在受访者中，91%的人认为他们图书馆的战略目标在冠状病毒危机期间仍然重要。这主要是由于在疫情之前发生了向数字化（30%）和以用户为中心的服务（28%）的转变：数字资源、虚拟培训、推广开放获取材料、更多电子书、数字服务以及扫描和交付。受访者报告了更多以用户为中心的策略，如新的学习场所预订系统、电脑贷款、点击即取和邮政贷款。据报道，在疫情期间受到挑战的图书馆价值观分为以下几类：基于用户（32%）、协作（21%）、社会责任（21%），开放性（16%）和收藏或访问（10%）。在沟通主题中，41%的人将其描述为负面的，即困难、挑战、不足、压倒性、混乱、糟糕或不稳定。使用在线工具进行沟通的挑战分为质量（24%）、非正式交流（19%）、时间（21%）、技能（17%）、技术问题（9%）以及领导力和个人问题（10%）。沟通中的主要挑战涉及无法理解肢体语言和非语言沟通，缺乏非正式对话或自发互动，工作时间增加，永久联系，难以获得使用各种工具所需的技能，以及网络中断时存在的技术问题。在线交流工具的优点是效率和可访问性。当被问及与员工沟通的技术或方法示例时，大多数人表示使用Slack、Microsoft Teams Planner、Jamboard和白板等工具进行正式沟通（70%），而22%的受访者表示使用非正式沟通策略，如通过zoom喝咖啡、视频午餐、非正式邮件和读书俱乐部。结论——新冠肺炎大流行给研究图书馆带来了许多挑战，包括保持战略目标和价值观、沟通、混合工作和灵活的工作时间表。
{"title":"Library Leadership Faced Numerous Challenges During the COVID-19 Pandemic","authors":"Kathy Grams","doi":"10.18438/eblip30228","DOIUrl":"https://doi.org/10.18438/eblip30228","url":null,"abstract":"A Review of:Shaghaei, N., Knowles, C., Morley, F., Eveleigh, A., Casaldàliga, N., Nolin, E., Tatai, A., Cohen, M., Pronk, M., & Ghesquière, E. (2022). Library resilience and leadership in a global crisis. LIBER Quarterly: The Journal of the Association of European Research Libraries, 32(1), 1-21. https://doi.org/10.53377/lq.10930\u0000Objective – To investigate the experiences, perceptions, and principles put into action by library leaders during the COVID-19 crisis.\u0000Design – Survey questionnaire.\u0000Setting – European organization of research libraries webinar series.\u0000Subjects – Webinar attendees and viewers of recorded webinar series.\u0000Methods – In November 2020, the authors conducted two webinars titled “How are Research Libraries leading through COVID-19?” and “New challenges and leading into the post-\u0000COVID Recovery for Research Libraries” for the fifth cohort of the LIBER Emerging Leaders’ Programme. The authors drew on their own experiences, addressing leadership in a time of crisis, the challenges of remote leadership, and how to create clarity, build resilience, and catalyze positive change. The webinars were shared with previous cohorts of the LIBER Emerging Leaders’ Programme. Following the webinars, a link to an online survey was emailed to attendees and previous Emerging Leaders, as well as shared on social media. The survey was anonymous, open for a total of 21 days, and included a cover letter that stated its purpose. There were nine survey questions, eight of which were open-ended. The survey questions were grouped into four webinar themes; communication, strategy, values, and changes made during the Covid-19 pandemic that library leaders would like to keep.\u0000Main Results – The total number of respondents was 24; 84% were in leadership roles and 16% were employed as professional librarians. Respondents were asked if their library’s strategic goals were still broadly relevant and asked to provide examples for how their existing strategies influenced their research library’s responses to the coronavirus crisis. Of the respondents, 91% felt that their library’s strategic goals remained relevant during the coronavirus crisis. This was mainly due to the transformation to digitization (30%) and user-centered services (28%) that had occurred prior to the pandemic: digital resources, virtual training, the promotion of open access materials, more electronic books, digital services, and scan and deliver. Respondents reported more user-centered strategies such as new reservation systems for study places, computer loans, click-and-collect, and postal loan. Library values that were challenged during the pandemic were reported in the following categories: user-based (32%), collaboration (21%), social responsibility (21%), openness (16%), and collections or access (10%). Within the theme of communication, 41% described it as negative which was defined as difficult, challenging, insufficient, overwhelming, chaotic, bad, or erratic. Challenges of using onli","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48325819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Call for Applicants for EBLIP Journal: Copyeditors","authors":"Editorial Team","doi":"10.18438/eblip30277","DOIUrl":"https://doi.org/10.18438/eblip30277","url":null,"abstract":"","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42670242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A Review of: Mathews, E. (2021). Representational belonging in collections: A comparative study of leading trade publications in architecture. Library Resources & Technical Services, 65(3). https://journals.ala.org/index.php/lrts/article/view/7486 Abstract Objective – To measure how well women are reflected, specifically women of colour, in architectural trade publications. Design – Quantitative diversity audit. Setting – Architecture field. Subjects – Architectural firms whose work appeared in four trade publications (Architectural Record, Architectural Review, l’Architecture d’Aujourd’hui, and Detail) in 2019. Methods – A diversity audit was selected to analyze the representation of various subsets of women within the architecture core collections. The Avery index was used to identify architectural firms featured in four trade publications. The quantitative study collected demographic data from 354 firms, featuring 726 women. Within these firms, the author sought to identify women leaders and how many of those were women of colour. The author then used four guiding questions to analyze the journals: (1) individual journals’ coverage; (2) size of the firm; (3) type of firm, and (4) firms which issued a statement in support of the Black Lives Matter Movement and the likelihood of a woman of colour being in a leadership role. Main Results – The key results for the studies guiding questions were: (1) the overall average of women leaders in the firms covered in the journals was 24% and for women of colour 6%. Architectural Record featured the highest proportion of firms with women in leadership roles (28%) and those with women of colour as leaders (9%); (2) women leadership was higher in smaller firms (large 24%; medium 20%; small 31%) as was women of colour in leadership (large 3%; medium 6%; small 9%); (3) insufficient data was found for meaningful analysis of the representation of women according to specialization within the architectural field; and (4) the firms that issued clear BLM statements were highest in the US (15%) overall. Architectural Record, a US publication, featured the highest percentage of firms that made clear BLM statements (27%). Conclusion – The study concluded that there was an underrepresentation of women, women of colour, and Black women in architectural trade publications. The author’s position is that collection development practices should adequately reflect the library users they serve with acquisition actions that increase a more equitable representation. The author stated that the practical implications for this study fall under the rubric of remediation in the following areas: (1) balance inequities in architectural programs by increasing enrollment of women; (2) identify collections which lack inclusivity, balance them with curated electronic resources; and (3) collection policies should reflect readership and encourage a sense of professional belonging. In future studies, the author acknowledges that a
{"title":"Women of Colour and Black Women Leaders are Underrepresented in Architectural Firms Featured in Key Trade Publications","authors":"Nandi Prince","doi":"10.18438/eblip30180","DOIUrl":"https://doi.org/10.18438/eblip30180","url":null,"abstract":"A Review of: Mathews, E. (2021). Representational belonging in collections: A comparative study of leading trade publications in architecture. Library Resources & Technical Services, 65(3). https://journals.ala.org/index.php/lrts/article/view/7486 Abstract Objective – To measure how well women are reflected, specifically women of colour, in architectural trade publications. Design – Quantitative diversity audit. Setting – Architecture field. Subjects – Architectural firms whose work appeared in four trade publications (Architectural Record, Architectural Review, l’Architecture d’Aujourd’hui, and Detail) in 2019. Methods – A diversity audit was selected to analyze the representation of various subsets of women within the architecture core collections. The Avery index was used to identify architectural firms featured in four trade publications. The quantitative study collected demographic data from 354 firms, featuring 726 women. Within these firms, the author sought to identify women leaders and how many of those were women of colour. The author then used four guiding questions to analyze the journals: (1) individual journals’ coverage; (2) size of the firm; (3) type of firm, and (4) firms which issued a statement in support of the Black Lives Matter Movement and the likelihood of a woman of colour being in a leadership role. Main Results – The key results for the studies guiding questions were: (1) the overall average of women leaders in the firms covered in the journals was 24% and for women of colour 6%. Architectural Record featured the highest proportion of firms with women in leadership roles (28%) and those with women of colour as leaders (9%); (2) women leadership was higher in smaller firms (large 24%; medium 20%; small 31%) as was women of colour in leadership (large 3%; medium 6%; small 9%); (3) insufficient data was found for meaningful analysis of the representation of women according to specialization within the architectural field; and (4) the firms that issued clear BLM statements were highest in the US (15%) overall. Architectural Record, a US publication, featured the highest percentage of firms that made clear BLM statements (27%). Conclusion – The study concluded that there was an underrepresentation of women, women of colour, and Black women in architectural trade publications. The author’s position is that collection development practices should adequately reflect the library users they serve with acquisition actions that increase a more equitable representation. The author stated that the practical implications for this study fall under the rubric of remediation in the following areas: (1) balance inequities in architectural programs by increasing enrollment of women; (2) identify collections which lack inclusivity, balance them with curated electronic resources; and (3) collection policies should reflect readership and encourage a sense of professional belonging. In future studies, the author acknowledges that a","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47104055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Objective – This narrative literature review examines how values and a values-based practice framework are positioned as significant to evidence based practice in libraries. This includes examining the partnership between values and evidence in decision making and reflective practice. The review responds to a gap in the literature on the origins and application of values-based practice in evidence based library and information practice (EBLIP). Methods – Searches for this narrative review were conducted in library and information science databases, discovery tools, and individual journals. Forward and backward citation searches were also undertaken. Searches aimed to encompass both the EBLIP and library assessment literature. Research and professional publications were considered for inclusion based on their engagement with values and values-based practice in EBLIP processes and decisions. Results – The findings highlight how values reflect positionality, driving action and decision making in all stages of evidence based practice in libraries. The literature emphasizes the role of values when practitioners engage with critical reflective practice or invite user voices in evidence. An explicit values-based practice approach was evident in the library assessment literature, though not explicitly addressed in the EBLIP literature or EBLIP models. This is despite a partnership between evidence based practice and values-based practice in the health sciences literature, with literature on person-centred approaches aiming to relate evidence to individuals. Conclusions – The EBLIP literature could further examine how values reflect positionality and drive action and decision making across all stages of evidence based practice. Values-based practice offers an opportunity to critically reflect on whose voices, perspectives, and values are reflected in and contribute to the library and information science evidence base.
{"title":"Values-Based Practice in EBLIP: A Review","authors":"Emilia C. Bell","doi":"10.18438/eblip30176","DOIUrl":"https://doi.org/10.18438/eblip30176","url":null,"abstract":"Objective – This narrative literature review examines how values and a values-based practice framework are positioned as significant to evidence based practice in libraries. This includes examining the partnership between values and evidence in decision making and reflective practice. The review responds to a gap in the literature on the origins and application of values-based practice in evidence based library and information practice (EBLIP).\u0000Methods – Searches for this narrative review were conducted in library and information science databases, discovery tools, and individual journals. Forward and backward citation searches were also undertaken. Searches aimed to encompass both the EBLIP and library assessment literature. Research and professional publications were considered for inclusion based on their engagement with values and values-based practice in EBLIP processes and decisions.\u0000Results – The findings highlight how values reflect positionality, driving action and decision making in all stages of evidence based practice in libraries. The literature emphasizes the role of values when practitioners engage with critical reflective practice or invite user voices in evidence. An explicit values-based practice approach was evident in the library assessment literature, though not explicitly addressed in the EBLIP literature or EBLIP models. This is despite a partnership between evidence based practice and values-based practice in the health sciences literature, with literature on person-centred approaches aiming to relate evidence to individuals.\u0000Conclusions – The EBLIP literature could further examine how values reflect positionality and drive action and decision making across all stages of evidence based practice. Values-based practice offers an opportunity to critically reflect on whose voices, perspectives, and values are reflected in and contribute to the library and information science evidence base.","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47525145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A Review of: Belvadi, M. (2021). Longevity of print book use at a small public university: A 30-year longitudinal study. Insights, 34(1), 26. http://doi.org/10.1629/uksg.562 Abstract Objective – To inform future collecting decisions by ascertaining the circulation longevity of print books within an academic library. Design – Longitudinal data analysis of two circulation datasets. Setting – Library catalogue of a small public university in Canada. Subjects – 10,002 print books acquired between 1991 and 1996 with a first circulation year between 1991 and 2000 (part 1); 4,060 print books acquired and with a first circulation year between 2008 and 2011 (part 2A); 35,860 print books acquired since 1991 with a first circulation year between 2008 and 2011 (parts 2B). Methods – The researcher established two datasets by selecting books with viable circulation data from the institution’s holdings. Using each book’s Library of Congress classification number, the researcher mapped each book to three other categorization schemes. The first scheme, Becher-Biglan topology, categorizes books as belonging to either applied or hard and pure or soft fields of study. The second scheme, called in the paper “major subjects,” uses a traditional broad subject categorization (e.g. arts, sciences, health, etc.), and the third scheme categorizes books by the academic programs at the researcher’s institution. The researcher then analyzed the circulation data through the lens of these three categorization schemes. Main Results – Part 1, which considered the collection’s older circulated books, found that books had an average circulation longevity of 10 years. About 14% of books circulated for only one year, and about 24% of books circulated for less than five years. Among the newer books considered in Part 2, 37% circulated for just one year and 64% had a circulation longevity of four years. Conclusion – Books in applied and hard fields generally have greater longevity compared to pure and soft fields. Books in professional and STEM fields generally have greater longevity than books in the humanities and arts, contrary to conventional library wisdom. Print book circulation longevity appears to be dropping. Subscription and on-demand acquisitions options may prove to be a more efficacious use of resources than ‘just-in-case’ print collecting.
{"title":"Print Book Circulation Longevity Dropping at a Small Canadian University Library","authors":"Jordan Patterson","doi":"10.18438/eblip30181","DOIUrl":"https://doi.org/10.18438/eblip30181","url":null,"abstract":"A Review of:\u0000Belvadi, M. (2021). Longevity of print book use at a small public university: A 30-year longitudinal study. Insights, 34(1), 26. http://doi.org/10.1629/uksg.562\u0000Abstract\u0000Objective – To inform future collecting decisions by ascertaining the circulation longevity of print books within an academic library.\u0000Design – Longitudinal data analysis of two circulation datasets.\u0000Setting – Library catalogue of a small public university in Canada.\u0000Subjects – 10,002 print books acquired between 1991 and 1996 with a first circulation year between 1991 and 2000 (part 1); 4,060 print books acquired and with a first circulation year between 2008 and 2011 (part 2A); 35,860 print books acquired since 1991 with a first circulation year between 2008 and 2011 (parts 2B).\u0000Methods – The researcher established two datasets by selecting books with viable circulation data from the institution’s holdings. Using each book’s Library of Congress classification number, the researcher mapped each book to three other categorization schemes. The first scheme, Becher-Biglan topology, categorizes books as belonging to either applied or hard and pure or soft fields of study. The second scheme, called in the paper “major subjects,” uses a traditional broad subject categorization (e.g. arts, sciences, health, etc.), and the third scheme categorizes books by the academic programs at the researcher’s institution. The researcher then analyzed the circulation data through the lens of these three categorization schemes.\u0000Main Results – Part 1, which considered the collection’s older circulated books, found that books had an average circulation longevity of 10 years. About 14% of books circulated for only one year, and about 24% of books circulated for less than five years. Among the newer books considered in Part 2, 37% circulated for just one year and 64% had a circulation longevity of four years.\u0000Conclusion – Books in applied and hard fields generally have greater longevity compared to pure and soft fields. Books in professional and STEM fields generally have greater longevity than books in the humanities and arts, contrary to conventional library wisdom. Print book circulation longevity appears to be dropping. Subscription and on-demand acquisitions options may prove to be a more efficacious use of resources than ‘just-in-case’ print collecting.","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47014982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Objective - The primary purpose of this study was to better understand the nature of “reference” and reference transactions. Methods - This study looked at four years’ of reference transaction (RT) data recorded at a small, state-owned university. Results - The data clearly indicates that the overall number of RT continues to decline. It also reveals that, despite the use of student mentors, librarians are still involved with a majority of RT, regardless of whether or not they require the expertise of a librarian to resolve. Conclusion - Continuing to be involved with RT which do not require the knowledge or training of a librarian (e.g., directional) can have a diminutive effect on the perceived role, work, and value of librarians. As such, it is suggested that these sorts of questions be addressed by student mentors or staff members. In turn, this will allow librarians to focus on those questions and activities which do require their unique knowledge and skills. Along similar lines, it is also suggested that librarians explore and identify new, non-traditional ways of applying their expertise to student success initiatives and the overall academic life of the institution. With the merger of three libraries, data from this study has been and continues to be used to make informed decisions about the provision of reference services in a new, integrated library environment.
{"title":"What Do Reference Librarians Do Now?","authors":"M. McAdoo","doi":"10.18438/eblip30129","DOIUrl":"https://doi.org/10.18438/eblip30129","url":null,"abstract":"Objective - The primary purpose of this study was to better understand the nature of “reference” and reference transactions.\u0000Methods - This study looked at four years’ of reference transaction (RT) data recorded at a small, state-owned university.\u0000Results - The data clearly indicates that the overall number of RT continues to decline. It also reveals that, despite the use of student mentors, librarians are still involved with a majority of RT, regardless of whether or not they require the expertise of a librarian to resolve.\u0000Conclusion - Continuing to be involved with RT which do not require the knowledge or training of a librarian (e.g., directional) can have a diminutive effect on the perceived role, work, and value of librarians. As such, it is suggested that these sorts of questions be addressed by student mentors or staff members. In turn, this will allow librarians to focus on those questions and activities which do require their unique knowledge and skills. Along similar lines, it is also suggested that librarians explore and identify new, non-traditional ways of applying their expertise to student success initiatives and the overall academic life of the institution. With the merger of three libraries, data from this study has been and continues to be used to make informed decisions about the provision of reference services in a new, integrated library environment.","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46111546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Objective – The tension between upholding privacy as a professional value and the ubiquity of collecting patrons’ data to provide online services is now common in libraries. Privacy policies that explain how the library collects and uses patron records are one way libraries can provide transparency around this issue. This study examines 78 policies collected from the public websites of U.S. Association of Research Libraries’ (ARL) members and examines these policies for compliance with American Library Association (ALA) guidelines on privacy policy content. This overview can provide library policy makers with a sense of trends in the privacy policies of research-intensive academic libraries, and a sense of the gaps where current policies (and guidelines) may not adequately address current privacy concerns. Methods – Content analysis was applied to analyze all privacy policies. A deductive codebook based on ALA privacy policy guidelines was first used to code all policies. The authors used consensus coding to arrive at agreement about where codes were present. An inductive codebook was then developed to address themes present in the text that remained uncoded after initial deductive coding. Results – Deductive coding indicated low policy compliance with ALA guidelines. None of the 78 policies contained all 20 codes derived from the guidelines, and only 6% contained more than half. No individual policy contained more than 75% of the content recommended by ALA. Inductive coding revealed themes that expanded on the ALA guidelines or addressed emerging privacy concerns such as library-initiated data collection and sharing patron data with institutional partners. No single inductive code appeared in more than 63% of policies. Conclusion – Academic library privacy policies appear to be evolving to address emerging concerns such as library-initiated data collection, invisible data collection via vendor platforms, and data sharing with institutional partners. However, this study indicates that most libraries do not provide patrons with a policy that comprehensively addresses how patrons’ data are obtained, used, and shared by the library.
{"title":"An Examination of Academic Library Privacy Policy Compliance with Professional Guidelines","authors":"G. Valentine, Kate Barron","doi":"10.18438/eblip30122","DOIUrl":"https://doi.org/10.18438/eblip30122","url":null,"abstract":"Objective – The tension between upholding privacy as a professional value and the ubiquity of collecting patrons’ data to provide online services is now common in libraries. Privacy policies that explain how the library collects and uses patron records are one way libraries can provide transparency around this issue. This study examines 78 policies collected from the public websites of U.S. Association of Research Libraries’ (ARL) members and examines these policies for compliance with American Library Association (ALA) guidelines on privacy policy content. This overview can provide library policy makers with a sense of trends in the privacy policies of research-intensive academic libraries, and a sense of the gaps where current policies (and guidelines) may not adequately address current privacy concerns.\u0000Methods – Content analysis was applied to analyze all privacy policies. A deductive codebook based on ALA privacy policy guidelines was first used to code all policies. The authors used consensus coding to arrive at agreement about where codes were present. An inductive codebook was then developed to address themes present in the text that remained uncoded after initial deductive coding.\u0000Results – Deductive coding indicated low policy compliance with ALA guidelines. None of the 78 policies contained all 20 codes derived from the guidelines, and only 6% contained more than half. No individual policy contained more than 75% of the content recommended by ALA. Inductive coding revealed themes that expanded on the ALA guidelines or addressed emerging privacy concerns such as library-initiated data collection and sharing patron data with institutional partners. No single inductive code appeared in more than 63% of policies.\u0000Conclusion – Academic library privacy policies appear to be evolving to address emerging concerns such as library-initiated data collection, invisible data collection via vendor platforms, and data sharing with institutional partners. However, this study indicates that most libraries do not provide patrons with a policy that comprehensively addresses how patrons’ data are obtained, used, and shared by the library.","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48634181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Objectives – This study sought to determine the role social media plays in shaping library services and spaces, and how queries are received, responded to, and tracked differently by different types of libraries. Methods – In April and May of 2021, researchers conducted a nine-question survey (Appendix A) targeted to social media managers across various types of libraries in the United States, soliciting a mix of quantitative and qualitative results on prevalence of social media interactions, perceived changes to services and spaces as a result of those interactions, and how social media messaging fits within the library’s question reporting or tracking workflow. The researchers then extracted a set of thematic codes from the qualitative data to perform further statistical analysis. Results – The survey received 805 responses in total, with response rates varying from question to question. Of these, 362reported receiving a question or suggestion via social media at least once per month, with 247 reporting a frequency of less than once per month. Respondents expressed a wide range of changes to their library services or spaces as a result, including themes of clarification, marketing, reach, restriction, collections, access, service, policy, and collaboration. Responses were garnered from all types of libraries, with public and academic libraries representing the majority. Conclusion – While there remains a disparity in how different types of libraries utilize social media for soliciting questions and suggestions on library services and spaces, those libraries that participate in the social media conversation are using it as a resource to learn more from their patrons and communities and ultimately are better situated to serve their population.
{"title":"Doing More with a DM: A Survey on Library Social Media Engagement","authors":"Jason Wardell, K. Kelly","doi":"10.18438/eblip30141","DOIUrl":"https://doi.org/10.18438/eblip30141","url":null,"abstract":"Objectives – This study sought to determine the role social media plays in shaping library services and spaces, and how queries are received, responded to, and tracked differently by different types of libraries.\u0000Methods – In April and May of 2021, researchers conducted a nine-question survey (Appendix A) targeted to social media managers across various types of libraries in the United States, soliciting a mix of quantitative and qualitative results on prevalence of social media interactions, perceived changes to services and spaces as a result of those interactions, and how social media messaging fits within the library’s question reporting or tracking workflow. The researchers then extracted a set of thematic codes from the qualitative data to perform further statistical analysis.\u0000Results – The survey received 805 responses in total, with response rates varying from question to question. Of these, 362reported receiving a question or suggestion via social media at least once per month, with 247 reporting a frequency of less than once per month. Respondents expressed a wide range of changes to their library services or spaces as a result, including themes of clarification, marketing, reach, restriction, collections, access, service, policy, and collaboration. Responses were garnered from all types of libraries, with public and academic libraries representing the majority.\u0000Conclusion – While there remains a disparity in how different types of libraries utilize social media for soliciting questions and suggestions on library services and spaces, those libraries that participate in the social media conversation are using it as a resource to learn more from their patrons and communities and ultimately are better situated to serve their population.","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41875099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evidence Summary Theme: Collections","authors":"F. Inglis","doi":"10.18438/eblip30237","DOIUrl":"https://doi.org/10.18438/eblip30237","url":null,"abstract":"","PeriodicalId":45227,"journal":{"name":"Evidence Based Library and Information Practice","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44406492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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