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Evolving a conceptual framework for sustainable e-waste management: a consumer typology based on environmental behavior 发展可持续电子废物管理的概念框架:基于环境行为的消费者类型学
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2024-02-12 DOI: 10.1108/jibr-03-2023-0073
N. Vighnesh, Balachandra Patil, Deepak Chandrashekar
PurposeThere is widespread consensus that unchecked growth of e-waste is a major challenge to global sustainability transition. Current research has failed to connect e-waste with principles of circularity and sustainability from the consumption perspective. This paper aims to answer the following questions: What kind of environmental behaviors (EBs) exist among consumers in relation to e-waste?; In what ways are these consumers different from and similar to each other based on their EBs in relation to e-waste?; How do consumers and their EBs contribute to sustainable waste management?Design/methodology/approachBased on primary data from an Indian sample of information and communication technology consumers, EBs relevant to e-waste management are identified. In the next stage, a behavior-based segmentation and profiling of consumers is performed.FindingsThe first phase of analysis produced eight distinct EBs which were then used in the next phase to obtain a consumer typology of three segments. The three consumer segments differed significantly with each other on general environmental behavior and awareness about e-waste.Research limitations/implicationsThe paper develops a comprehensive conceptual framework for studying the demand-side circularity transition for sustainable e-waste management.Practical implicationsFor business stakeholders, findings of the study and the proposed framework can inform behavior change interventions to customize offerings for different right consumer segments.Originality/valueThe paper adds new knowledge to the intersectional area of e-waste, consumer behavior and sustainability through the development of consumer typology and a conceptual framework.
目的人们普遍认为,电子废物的无节制增长是全球可持续发展转型的一大挑战。目前的研究未能从消费角度将电子废物与循环性和可持续性原则联系起来。本文旨在回答以下问题:消费者中存在哪些与电子废弃物有关的环境行为(EBs)? 这些消费者与电子废弃物有关的环境行为在哪些方面存在差异和相似? 消费者及其环境行为如何促进可持续废弃物管理?在下一阶段,对消费者进行了基于行为的细分和分析。研究结果第一阶段的分析产生了八种不同的环境行为,在下一阶段的分析中使用了这八种环境行为,从而得出了由三个细分市场组成的消费者类型。对于企业利益相关者来说,研究结果和建议的框架可以为行为改变干预措施提供信息,从而为不同的正确消费者群体定制产品。原创性/价值本文通过建立消费者类型学和概念框架,为电子废物、消费者行为和可持续发展的交叉领域增添了新的知识。
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引用次数: 0
Evolving a conceptual framework for sustainable e-waste management: a consumer typology based on environmental behavior 发展可持续电子废物管理的概念框架:基于环境行为的消费者类型学
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2024-02-12 DOI: 10.1108/jibr-03-2023-0073
N. Vighnesh, Balachandra Patil, Deepak Chandrashekar
PurposeThere is widespread consensus that unchecked growth of e-waste is a major challenge to global sustainability transition. Current research has failed to connect e-waste with principles of circularity and sustainability from the consumption perspective. This paper aims to answer the following questions: What kind of environmental behaviors (EBs) exist among consumers in relation to e-waste?; In what ways are these consumers different from and similar to each other based on their EBs in relation to e-waste?; How do consumers and their EBs contribute to sustainable waste management?Design/methodology/approachBased on primary data from an Indian sample of information and communication technology consumers, EBs relevant to e-waste management are identified. In the next stage, a behavior-based segmentation and profiling of consumers is performed.FindingsThe first phase of analysis produced eight distinct EBs which were then used in the next phase to obtain a consumer typology of three segments. The three consumer segments differed significantly with each other on general environmental behavior and awareness about e-waste.Research limitations/implicationsThe paper develops a comprehensive conceptual framework for studying the demand-side circularity transition for sustainable e-waste management.Practical implicationsFor business stakeholders, findings of the study and the proposed framework can inform behavior change interventions to customize offerings for different right consumer segments.Originality/valueThe paper adds new knowledge to the intersectional area of e-waste, consumer behavior and sustainability through the development of consumer typology and a conceptual framework.
目的人们普遍认为,电子废物的无节制增长是全球可持续发展转型的一大挑战。目前的研究未能从消费角度将电子废物与循环性和可持续性原则联系起来。本文旨在回答以下问题:消费者中存在哪些与电子废弃物有关的环境行为(EBs)? 这些消费者与电子废弃物有关的环境行为在哪些方面存在差异和相似? 消费者及其环境行为如何促进可持续废弃物管理?在下一阶段,对消费者进行了基于行为的细分和分析。研究结果第一阶段的分析产生了八种不同的环境行为,在下一阶段的分析中使用了这八种环境行为,从而得出了由三个细分市场组成的消费者类型。对于企业利益相关者来说,研究结果和建议的框架可以为行为改变干预措施提供信息,从而为不同的正确消费者群体定制产品。原创性/价值本文通过建立消费者类型学和概念框架,为电子废物、消费者行为和可持续发展的交叉领域增添了新的知识。
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引用次数: 0
Revisiting brand performance metrics and its impact on customer loyalty in Indian banking sector: role of relational quality and duration 重新审视品牌绩效指标及其对印度银行业客户忠诚度的影响:关系质量和持续时间的作用
Q2 Business, Management and Accounting Pub Date : 2023-11-01 DOI: 10.1108/jibr-09-2022-0235
Hardeep Chahal, Renu Bala
Purpose The purpose of this study is to revisit brand performance metrics (BPMs) (brand affinity, brand content and knowledge, brand image, brand ethics and brand value) and evaluate the moderated mediation effect of relationship quality (mediator) and relationship duration (moderator) in brand performance and customer loyalty relationship in an Indian banking context. Design/methodology/approach The research model was tested in the Indian banking sector. The primary data was collected from the 1,000 account holders of five Indian public and private banks. The data was analysed and validated using exploratory factor analysis and confirmatory factor analysis. Structural equation modelling and the Hayes process were used for testing the hypotheses. Findings The study results established BPMs as a four-dimensional structure comprising brand affinity, brand content and knowledge, brand image, brand ethics and brand value. The BPMs significantly positively impact relational quality ( RQ ) and customer loyalty. Further results also prove the existence of moderated mediation effect on BPMs and customer loyalty link and portray that the impact of BPMs on customer loyalty is mediated by the RQ and influenced by relationship duration. Research limitations/implications The study is confined to the Indian banking sector. It did not examine the dimension-wise impact of brand performance indicators on RQ and customer loyalty. Future research is required to explore their influence in banking and other sectors. Practical implications The study findings suggest that to enhance brand performance, banks need to follow excellence in every conduct, take immediate actions against inappropriate behaviour, consistently update their relevant and valuable contents (news, videos, white papers, e-books, case studies, FAQ’s, photos, etc.) on their websites and also introduce loyalty schemes to reimburse customers’ interests with some substantial benefits such as rebates, discounts, annual gifts and extraordinary or additional services. These strategies can pave the way for enhancing long-term quality relationships between customers and their service providers and increasing customer loyalty. Originality/value To the best of the authors’ knowledge, the study is a maiden attempt to assess the effect of BPMs on customer loyalty in the presence of RQ and at the value of relationship duration/length. Besides, the study results also prove the existence of moderated mediation effect and portray that the impact of customer equity and relational benefits on customer loyalty is influenced by relationship duration and mediated by RQ .
本研究的目的是重新审视品牌绩效指标(品牌亲和力、品牌内容和知识、品牌形象、品牌伦理和品牌价值),并评估关系质量(中介)和关系持续时间(调节)在印度银行品牌绩效和客户忠诚关系中的调节作用。设计/方法/方法研究模型在印度银行业进行了测试。主要数据是从印度五家公共和私人银行的1000名账户持有人中收集的。采用探索性因子分析和验证性因子分析对数据进行分析和验证。结构方程模型和Hayes过程用于检验假设。研究结果表明,bpm是一个由品牌亲和力、品牌内容与知识、品牌形象、品牌伦理和品牌价值组成的四维结构。bpm对关系质量(RQ)和客户忠诚度有显著的正向影响。进一步的研究结果也证明了业务流程管理与客户忠诚之间存在有调节的中介效应,并说明业务流程管理对客户忠诚的影响受RQ的中介作用和关系持续时间的影响。研究局限/启示本研究仅限于印度银行业。它没有检验品牌绩效指标对RQ和顾客忠诚度的维度影响。未来的研究需要探索他们在银行和其他部门的影响。研究结果显示,为了提升品牌表现,银行需要在每一项行为上追求卓越,对不当行为立即采取行动,不断更新其网站上的相关和有价值的内容(新闻、视频、白皮书、电子书、案例研究、常见问题解答、照片等),并引入忠诚度计划,以一些实质性的利益回报客户,如回扣、折扣、年度礼品及特别或额外服务。这些策略可以为加强客户和服务提供商之间的长期优质关系铺平道路,并提高客户忠诚度。原创性/价值据作者所知,本研究是首次尝试评估在RQ存在和关系持续时间/长度的价值下bpm对客户忠诚度的影响。此外,研究结果还证明了有调节的中介效应的存在,并说明顾客公平和关系利益对顾客忠诚的影响受关系持续时间的影响,并受RQ的中介作用。
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引用次数: 0
Selection determinants and value creation in private equity investment: a systematic literature review 私募股权投资中的选择决定因素与价值创造:系统文献综述
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2023-07-24 DOI: 10.1108/jibr-06-2021-0220
Vrinda Rawal, S. Kapil
PurposeThis paper aims to review, systematize and map the extant literature on private equity (PE) and study the underlying research agenda for investment selection and value creation in portfolio firms of PE investors. The PE investment process entails the preinvestment stage, where PE investors screen the target firms, and the postinvestment stage, where PE investors monitor the funded firms. With the motive to understand both stages, this review consolidates the findings of existing literature.Design/methodology/approachThis research adopts a systematic literature review approach to study the underlying themes in PE investment literature. To adequately profile the key research areas, the authors have adopted citation classics in addition to keyword search and drawn the most significant papers in this field of research based on citation metrics.FindingsThe review presents a heterogeneous set of themes by encapsulating the relevant PE literature and identifies significant and emergent themes within the broad research area of investment and performance. The foundational themes found are selection determinants for PE investments, value creation in PE investments and selection vs value-adding effect of PE investors. While the emergent themes are the relative performance of PE investments; sources of value creation; skill, luck and social capital in PE; and resource dependency vis-à-vis PE. Each theme or subtheme chalks out the underlying research agendas for future researchers.Originality/valueTo build an understanding of the selection determinants and value creation, this review addresses the need to synthesize and align the PE literature concerning pre and post investment stages. PE is a fertile research area that is systematically captured in this review by identifying themes, subthemes and avenues for future research.
本文旨在回顾、整理和绘制现有的私募股权(PE)文献,并研究私募股权投资者投资组合公司的投资选择和价值创造的基本研究议程。私募股权投资过程包括投资前阶段,即私募股权投资者筛选目标公司,以及投资后阶段,即私募股权投资者监督被投资公司。为了理解这两个阶段,本综述巩固了现有文献的发现。设计/方法/方法本研究采用系统的文献综述方法来研究私募股权投资文献中的潜在主题。为了充分刻画重点研究领域,作者在关键词检索的基础上,采用引文经典,并基于引文指标抽取本领域最重要的论文。本综述通过概括相关的私募股权文献,提出了一系列不同的主题,并在投资和绩效的广泛研究领域中确定了重要的和新兴的主题。发现的基本主题是私募股权投资的选择决定因素,私募股权投资的价值创造以及私募股权投资者的选择与增值效应。新兴主题是私募股权投资的相对表现;价值创造的来源;体育技能、运气和社会资本;和资源依赖关系参见-à-vis PE。每个主题或副主题都为未来的研究人员列出了潜在的研究议程。原创性/价值为了建立对选择决定因素和价值创造的理解,本综述解决了综合和调整有关投资前和投资后阶段的PE文献的需要。PE是一个丰富的研究领域,通过确定未来研究的主题、副主题和途径,本文系统地介绍了这一领域。
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引用次数: 0
Do eco-labels trigger green product purchase intention among emerging market consumers? 环保标签是否会引发新兴市场消费者的绿色产品购买意愿?
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2023-07-24 DOI: 10.1108/jibr-09-2022-0248
Anil Kumar K, Rituparna Basu
PurposeThis study aims to explore the effect of eco-labels on green product purchase intention among consumers of electrical/electronic products in an emerging market context.Design/methodology/approachThis study adopted an extended theory of planned behaviour to assess the effects of eco-labels. To measure the key constructs, scales pertaining to the relevant literature were used to design a structured questionnaire for empirical examination. A final data set of 680 consumers was analysed using structured equation modelling.FindingsThe results indicate that eco-labels significantly impact perceived behavioural control, attitude, subjective norms and consumers’ willingness to pay higher prices for environmentally friendly green products.Practical implicationsThe findings not only complement research on green consumerism but also serve as an important direction for socially responsible marketers who aim to play an important role in propagating pro-social consumption among emerging cohorts of consumers. The importance of eco-labelling as an effective marketing tool is highlighted, with valuable insights for future research and practices pertaining to emerging consumer markets.Originality/valueThis study fills a void in contemporary research by examining consumers of electrical/electronic products that typically involve long-term usage, with potentially greater environmental footprints.
目的本研究旨在探讨在新兴市场背景下,环保标签对电器/电子产品消费者绿色产品购买意愿的影响。设计/方法/方法本研究采用了计划行为的扩展理论来评估生态标签的影响。为了测量关键结构,使用与相关文献相关的量表设计了一份结构化问卷进行实证检验。使用结构化方程模型对680名消费者的最终数据集进行了分析。结果表明,生态标签显著影响感知的行为控制、态度、主观规范和消费者为环保绿色产品支付更高价格的意愿。实际含义这些发现不仅补充了对绿色消费主义的研究,而且为社会责任营销人员提供了一个重要方向,他们旨在在新兴消费者群体中宣传亲社会消费方面发挥重要作用。强调了生态标签作为一种有效营销工具的重要性,为未来新兴消费市场的研究和实践提供了宝贵的见解。独创性/价值这项研究通过调查通常涉及长期使用的电气/电子产品的消费者,填补了当代研究的空白,这些产品可能会对环境造成更大的影响。
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引用次数: 2
Determinants of exit options of venture capitalists: evidence from India 风险资本家退出选择的决定因素:来自印度的证据
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2023-06-02 DOI: 10.1108/jibr-04-2022-0092
Ritija Gupta, Padmasai Arora
PurposeA critical aspect in venture capital (VC) exiting is the choice of exit mode. This study aims to predict if venture capitalists (VCs) can take the venture capital undertaking public by identifying the impact of investment attributes, market timing and macroeconomic conditions on the choice of mode of exit for VCs.Design/methodology/approachThe study uses logistic regression on a sample of 632 Indian VC-backed firms where VCs exited during the past two decades via initial public offers (IPOs) and other routes, including strategic sale, secondary sale and buyback.FindingsResults suggest that growth stage investments, larger syndication size and a larger number of IPOs increase the probability of exiting through IPOs, whereas investments in the information technology and information technology-enabled services industry have a higher likelihood of being exited through other routes. Region and gross domestic product are found to be statistically insignificant in predicting the likelihood for a particular mode of exit.Practical implicationsThe results have practical implications for VCs as knowledge regarding the influence of investment attributes, market timing and macroeconomic conditions can help them in deciding their exit strategy vis-à-vis mode of exit and can maximize their potential gains. The results also have implications for the potential investors, primarily the public at large and acquirers.Originality/valueThe determinants of VC exit options remain an unexplored area in the Indian context. To the best of the authors’ knowledge, the study is the first of its kind that has used investment attributes, market timing and macroeconomic conditions to predict VC exit options in India.
目的风险投资退出的一个关键问题是退出方式的选择。本研究旨在通过确定投资属性、市场时机和宏观经济条件对风险资本家退出方式选择的影响,来预测风险资本家是否能够将风险投资承担公开。该研究对632家印度风投支持的公司样本进行了逻辑回归,这些公司在过去20年里通过首次公开募股(ipo)和其他途径(包括战略出售、二级销售和回购)退出。研究结果表明,成长期投资、更大的银团规模和更多的ipo数量增加了通过ipo退出的可能性,而对信息技术和信息技术支持的服务行业的投资则有更高的可能性通过其他途径退出。研究发现,地区和国内生产总值(gdp)在预测某种特定退出模式的可能性方面在统计上不显著。研究结果对风险投资公司具有实际意义,因为了解投资属性、市场时机和宏观经济条件的影响可以帮助他们决定退出策略(-à-vis退出模式),并使其潜在收益最大化。研究结果对潜在投资者也有启示,主要是公众和收购者。在印度,风险投资退出选择的决定因素仍然是一个未开发的领域。据作者所知,这项研究是同类研究中首次使用投资属性、市场时机和宏观经济条件来预测印度风险投资退出选择。
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引用次数: 0
Guest editorial: Digital decade: e-learning, e-business, and e-working 客座评论:数字十年:电子学习、电子商务和电子工作
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2023-05-26 DOI: 10.1108/jibr-06-2023-385
A. Mishra
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引用次数: 0
The determinants of inward FDI in India in the 2000s 2000年代印度FDI流入的决定因素
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2023-05-16 DOI: 10.1108/jibr-11-2022-0283
C. Wagner, A. Delios
PurposeUnlike the traditional growth model of emerging markets after economic liberalization, India’s inward foreign direct investment (FDI) surged paralleling its strong economic growth in the 2000s, despite the failure to establish a strong secondary sector. This creates an opportunity to deepen the conceptual and contextual understanding of the pivotal mechanisms that impel foreign multinational enterprises to invest into India and provides a natural setting to better understand the nature of its institutional, political and economic environment.Design/methodology/approachThe authors develop a theory contextualized to Indian inward FDI patterns for the 2000–2017 period. The theoretical framework expands upon received investment motives, with explicit consideration given to the idiosyncrasies of developments in India’s recent macro and socioeconomic environment. The authors test the hypotheses using panel data from 134 countries that invested in India, using a Hausman–Taylor estimation.FindingsThe authors find that India’s transition toward a knowledge economy attracts asset augmenting rather than asset exploiting FDI. Investors appear to target long-term investments by gaining access to India’s digital capabilities, R&D, and growing talent base with a high degree of specialization within analytics, biotechnology, engineering, or pharmaceuticals. Foreign investors do not seem to be notably deterred by infrastructural challenges nor by legal and regulatory restrictions.Originality/valueBy providing a new perspective on India’s atheoretical economic development and FDI environment, this study offers a distinct point of comparison with regard to established hypotheses within the extant literature on FDI into emerging markets. Rethinking contemporary investment motive theory by introducing an adapted conceptual framework provides further opportunity to inform the understanding of firm strategies in similar environments.
目的与经济自由化后新兴市场的传统增长模式不同,尽管未能建立强大的第二产业,但印度的外来直接投资在21世纪初与强劲的经济增长同步激增。这为加深对推动外国跨国企业投资印度的关键机制的概念和背景理解创造了机会,并为更好地了解其制度、政治和经济环境的性质提供了自然环境。设计/方法论/方法作者根据2000-2007年期间印度内向外国直接投资模式发展了一个理论。该理论框架扩展了公认的投资动机,明确考虑了印度最近宏观和社会经济环境中发展的特点。作者使用来自134个在印度投资的国家的面板数据,使用Hausman-Taylor估计来检验这些假设。研究结果作者发现,印度向知识经济的转型吸引的是增加资产,而不是利用资产的外国直接投资。投资者似乎通过获得印度的数字能力、研发和不断增长的分析、生物技术、工程或制药领域高度专业化的人才基础来瞄准长期投资。外国投资者似乎并没有因为基础设施挑战或法律和监管限制而受到明显的阻碍。独创性/价值通过对印度的理论经济发展和外国直接投资环境提供一个新的视角,本研究与现有关于向新兴市场投资的文献中的既定假设提供了一个独特的比较点。通过引入一个适应性的概念框架来重新思考当代投资动机理论,为理解类似环境中的企业战略提供了进一步的机会。
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引用次数: 0
Intellectual capital and non-performing assets: the role of knowledge assets in improving credit quality of Indian banking sector 知识资本与不良资产:知识资产在提高印度银行业信贷质量中的作用
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2023-03-15 DOI: 10.1108/jibr-03-2021-0113
Dolly Gaur, Kanishka Gupta
PurposeIntellectual capital (IC) is beneficial to the improved performance of businesses, irrespective of their industry. The present study proposes to check if the use of IC can also help in improving the asset quality of banks. Thus, this study aims to examine the impact of IC and its components on non-performing assets (NPAs).Design/methodology/approachThe study has been conducted with a sample of 30 Indian commercial banks and analysed over a time frame of 15 years (2004–2005 to 2018–2019). The modified value-added intellectual coefficient model has been used to measure the independent variables, IC, and its components. The dependent variable, NPA, has been represented by the net NPA ratio. Two-step system generalized methods of moments (SGMMs) have been applied for the regression analysis. Along with the short-term estimates provided by the SGMM approach, the long-term impact of explanatory variables on the dependent variables has also been seen.FindingsThe results of the study show that IC and its components are indeed helpful for the management of NPA, as they impact the problem loans negatively. Furthermore, the long-term benefits of IC in enhancing bank credit quality are more substantial.Practical implicationsThe results from the present study can be used by bank management. The bank managers can draw inferences that the efficient application of IC can help them reduce their loan losses. Developing skills and knowledge of employees, maintaining close relations with stakeholders, significantly the customers, and putting more sophisticated processes and infrastructure to use can help banks to control their loan losses.Originality/valueA major proportion of studies examining the role of intangible assets in various aspects of the banking sector focuses on the association between IC and the financial performance of banking entities. However, for banking institutions, apart from financial performance, improving credit quality is also imperative for staying afloat. Thus, to the best of the authors’ knowledge, the present study is one of the first to examine the relationship between knowledge-based assets (i.e. IC) and bank credit quality.
目的无论在哪个行业,智力资本都有利于企业绩效的提高。本研究建议检验IC的使用是否也有助于提高银行的资产质量。因此,本研究旨在探讨投资组合及其组成部分对不良资产(NPAs)的影响。该研究以30家印度商业银行为样本进行,并在15年(2004-2005年至2018-2019年)的时间框架内进行了分析。采用改进的增值智力系数模型对自变量、智力值及其构成要素进行测度。因变量NPA用净NPA比率表示。采用两步系统广义矩量法(SGMMs)进行回归分析。随着SGMM方法提供的短期估计,解释变量对因变量的长期影响也被看到。研究结果表明,投资组合及其组成部分确实有助于不良贷款的管理,因为它们对问题贷款产生了负面影响。此外,集成电路在提高银行信贷质量方面的长期效益更为显著。实际意义本研究结果可为银行管理提供参考。银行管理者可以得出结论,有效地应用集成电路可以帮助他们减少贷款损失。开发员工的技能和知识,与利益相关者(尤其是客户)保持密切关系,并使用更复杂的流程和基础设施,可以帮助银行控制贷款损失。原创性/价值研究无形资产在银行业各方面的作用的大部分研究集中于无形资产与银行实体财务绩效之间的关系。然而,对于银行机构来说,除了财务业绩,提高信贷质量也是维持运营的必要条件。因此,据作者所知,本研究是第一个研究知识资产(即IC)与银行信贷质量之间关系的研究之一。
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引用次数: 0
Guest editorial: Innovative practices in business, trade and commerce – challenges and opportunities 客座社论:商业、贸易和商业的创新实践——挑战与机遇
IF 2.5 Q2 Business, Management and Accounting Pub Date : 2023-03-03 DOI: 10.1108/jibr-03-2023-384
Piyush Sharma, P. Subbarao, A. Sane, Jivan P. Biradar
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引用次数: 0
期刊
Journal of Indian Business Research
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