Pub Date : 2023-01-02DOI: 10.1108/jibr-08-2022-0213
Subhalaxmi Mohapatra, Risha Roy
Purpose The present study aims to understand the role of the network of a woman entrepreneur in helping the business during a crisis with a focus on the stakeholders, namely, the suppliers and the customers. Design/methodology/approach Case study method is used to address the research objectives and a case of a woman entrepreneur based in India is selected for the same purpose. An interpretive approach is used to understand the underlying phenomenon. Findings The analysis of the case illustrates how the three major aspects of the network, i.e. content, governance and structure, manifest from the supplier and the customers’ side and how do the same change during a crisis and may help the entrepreneur to overcome the crisis. Research limitations/implications The present study contributes to the theory of “network success hypotheses of entrepreneurship theory” by offering a manifestation of the same during a crisis faced by the entire network of the entrepreneur. Practical implications The findings provide insights on how an entrepreneur can use innovative ways of rethinking of the strategies during a crisis without compromising on the basic philosophy of the company. Originality/value The present study is one of a kind to identify the interplay between the entrepreneurial networks both from the customer and supplier sides of the firm during a crisis.
{"title":"United we stand: the entrepreneurs network and its role in overcoming crisis situations","authors":"Subhalaxmi Mohapatra, Risha Roy","doi":"10.1108/jibr-08-2022-0213","DOIUrl":"https://doi.org/10.1108/jibr-08-2022-0213","url":null,"abstract":"\u0000Purpose\u0000The present study aims to understand the role of the network of a woman entrepreneur in helping the business during a crisis with a focus on the stakeholders, namely, the suppliers and the customers.\u0000\u0000\u0000Design/methodology/approach\u0000Case study method is used to address the research objectives and a case of a woman entrepreneur based in India is selected for the same purpose. An interpretive approach is used to understand the underlying phenomenon.\u0000\u0000\u0000Findings\u0000The analysis of the case illustrates how the three major aspects of the network, i.e. content, governance and structure, manifest from the supplier and the customers’ side and how do the same change during a crisis and may help the entrepreneur to overcome the crisis.\u0000\u0000\u0000Research limitations/implications\u0000The present study contributes to the theory of “network success hypotheses of entrepreneurship theory” by offering a manifestation of the same during a crisis faced by the entire network of the entrepreneur.\u0000\u0000\u0000Practical implications\u0000The findings provide insights on how an entrepreneur can use innovative ways of rethinking of the strategies during a crisis without compromising on the basic philosophy of the company.\u0000\u0000\u0000Originality/value\u0000The present study is one of a kind to identify the interplay between the entrepreneurial networks both from the customer and supplier sides of the firm during a crisis.\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45474207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-13DOI: 10.1108/jibr-03-2022-0083
T. Leung, A. Sane
Purpose The purpose of this study is to address the research gap about the impact of board and audit committee diversity (gender, ethnicity, age and education) on audit fee by using a balanced panel of listed firms in four Asian markets – Hong Kong, India, Malaysia and Singapore. The authors argue that a more diverse board and audit committee with the inclusion of females, international directors and directors of different education levels may act as a more effective and innovative mechanism to monitor and regulate important managerial decision such as audit fee. Design/methodology/approach The authors use a two-stage framework to address the endogeneity issue and the random-effects panel model to control for firm heterogeneity on a balanced panel of 200 firms in four Asian regions over 2011–2013 to examine the hypotheses presented in this study. Findings The authors find that diversity is a factor determining the level of fees paid to audit firms. A more diverse board and audit committee may demand audit services involving differential effort. Firms with more international directors on board and in audit committee pay a higher fee. In addition, a more educationally diverse board and audit committee also pay a higher fee. In contrast, a significant negative relationship is found between audit committee gender diversity and audit fees, but not between board gender diversity and audit fees, suggesting that a more gender-diverse audit committee asks for less audit effort and pays a lower audit fee. Research limitations/implications The findings of this study are based on three years of data from the largest 50 firms in four Asian regions, which limits the generalizability of the results. Like other cross-country studies, the analyses in this study also have problems in controlling for all unobservable factors related to cross-country differences in regulations or institutional environments. Diversity can take other forms, including experience, profession, tenure and marital status which are not a part of this study and lay the foundation for future research. Practical implications A firm with a more education-diverse board is more committed to quality monitoring and demands higher audit effort, and consequently, higher fees are paid to audit firms. More educationally diverse board and audit committee exercise more effective monitoring and prefer greater audit effort. Social implications Firms with more ethnic-diverse boards and audit committees may demand greater assurance for investor protection and pay higher audit fees. The complementary view of internal and external governance systems suggests more effective monitors may prefer additional protection through the purchase of more audit effort. The findings on education diversity and ethnic diversity are consistent with the argument of the complementary view. Originality/value This study highlights the significant impacts of diversity (gender, education and ethnicity) in the financial
{"title":"Diversity as an innovative means to improve corporate governance: a new perspective","authors":"T. Leung, A. Sane","doi":"10.1108/jibr-03-2022-0083","DOIUrl":"https://doi.org/10.1108/jibr-03-2022-0083","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to address the research gap about the impact of board and audit committee diversity (gender, ethnicity, age and education) on audit fee by using a balanced panel of listed firms in four Asian markets – Hong Kong, India, Malaysia and Singapore. The authors argue that a more diverse board and audit committee with the inclusion of females, international directors and directors of different education levels may act as a more effective and innovative mechanism to monitor and regulate important managerial decision such as audit fee.\u0000\u0000\u0000Design/methodology/approach\u0000The authors use a two-stage framework to address the endogeneity issue and the random-effects panel model to control for firm heterogeneity on a balanced panel of 200 firms in four Asian regions over 2011–2013 to examine the hypotheses presented in this study.\u0000\u0000\u0000Findings\u0000The authors find that diversity is a factor determining the level of fees paid to audit firms. A more diverse board and audit committee may demand audit services involving differential effort. Firms with more international directors on board and in audit committee pay a higher fee. In addition, a more educationally diverse board and audit committee also pay a higher fee. In contrast, a significant negative relationship is found between audit committee gender diversity and audit fees, but not between board gender diversity and audit fees, suggesting that a more gender-diverse audit committee asks for less audit effort and pays a lower audit fee.\u0000\u0000\u0000Research limitations/implications\u0000The findings of this study are based on three years of data from the largest 50 firms in four Asian regions, which limits the generalizability of the results. Like other cross-country studies, the analyses in this study also have problems in controlling for all unobservable factors related to cross-country differences in regulations or institutional environments. Diversity can take other forms, including experience, profession, tenure and marital status which are not a part of this study and lay the foundation for future research.\u0000\u0000\u0000Practical implications\u0000A firm with a more education-diverse board is more committed to quality monitoring and demands higher audit effort, and consequently, higher fees are paid to audit firms. More educationally diverse board and audit committee exercise more effective monitoring and prefer greater audit effort.\u0000\u0000\u0000Social implications\u0000Firms with more ethnic-diverse boards and audit committees may demand greater assurance for investor protection and pay higher audit fees. The complementary view of internal and external governance systems suggests more effective monitors may prefer additional protection through the purchase of more audit effort. The findings on education diversity and ethnic diversity are consistent with the argument of the complementary view.\u0000\u0000\u0000Originality/value\u0000This study highlights the significant impacts of diversity (gender, education and ethnicity) in the financial ","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44864291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-13DOI: 10.1108/jibr-07-2022-0177
S. B. Shirude, Manish R. Joshi
Purpose Free Open Source Softwares (FOSS) witnessed the development of many very good alternatives to proprietary softwares. These free softwares can be localized in several local languages. This paper aims to illustrate a very interesting empirical investigation on FOSS. Several significant benefits of localization are described in introduction and subsequent sections. Design/methodology/approach Although the localization process is standard and well documented for most of the FOSS, it is a more complex task as it involves coordination among developers, linguists and domain experts. Hence, a very few open source softwares are successfully localized in Indian languages. In this paper, the authors present an approach that they have used for GIMP (GNU Image Manipulation Program) software Marathikaran (localization in Marathi language) project of by Rajya Marathi Vikas Sanstha of Maharashtra Government (RMVS), India. Findings This localization project has been described by RMVS as a pilot project that would guide such similar localizations in many other Indian languages for other popular open source softwares. Social implications The localization work overcomes the general misconception that regional languages are good only for communication (Boli Bhasha) but cannot be used for dissemination of knowledge (Gyan Bhasha). This work is notably contributing to language preservation, language revitalization and Digital India Initiative. Originality/value This work is the pioneering work in this domain for Marathi language with respect to GIMP. The authors presented systematic steps used to localize the GIMP software in Marathi language (from 2% to 100%).
目的自由开放源码软件（FOSS）见证了许多非常好的专有软件替代品的发展。这些免费软件可以用几种当地语言进行本地化。本文旨在说明一个非常有趣的关于自由和开放源码软件的实证调查。在引言和后续章节中介绍了本地化的几个重要好处。设计/方法论/方法尽管大多数自由和开放源码软件的本地化过程是标准的，并有充分的文件记录，但这是一项更复杂的任务，因为它涉及开发人员、语言学家和领域专家之间的协调。因此，很少有开源软件成功地用印度语言本地化。在本文中，作者提出了一种用于印度马哈拉施特拉邦政府（RMVS）的Rajya Marathi Vikas Sanssa的GIMP（GNU图像操作程序）软件Marathikaran（马拉地语本地化）项目的方法。发现这个本地化项目被RMVS描述为一个试点项目，将指导其他流行的开源软件在许多其他印度语言中进行类似的本地化。社会含义本地化工作克服了人们普遍的误解，即地区语言只利于交流（Boli Bhasha），而不能用于传播知识（Gyan Bhasha。这项工作对语言保护、语言振兴和数字印度倡议做出了显著贡献。独创性/价值这项工作是马拉地语在GIMP领域的开创性工作。作者介绍了用马拉地语（从2%到100%）本地化GIMP软件的系统步骤。
{"title":"A successful recipe for localization: a case of GIMP (GNU image manipulation program)","authors":"S. B. Shirude, Manish R. Joshi","doi":"10.1108/jibr-07-2022-0177","DOIUrl":"https://doi.org/10.1108/jibr-07-2022-0177","url":null,"abstract":"\u0000Purpose\u0000Free Open Source Softwares (FOSS) witnessed the development of many very good alternatives to proprietary softwares. These free softwares can be localized in several local languages. This paper aims to illustrate a very interesting empirical investigation on FOSS. Several significant benefits of localization are described in introduction and subsequent sections.\u0000\u0000\u0000Design/methodology/approach\u0000Although the localization process is standard and well documented for most of the FOSS, it is a more complex task as it involves coordination among developers, linguists and domain experts. Hence, a very few open source softwares are successfully localized in Indian languages. In this paper, the authors present an approach that they have used for GIMP (GNU Image Manipulation Program) software Marathikaran (localization in Marathi language) project of by Rajya Marathi Vikas Sanstha of Maharashtra Government (RMVS), India.\u0000\u0000\u0000Findings\u0000This localization project has been described by RMVS as a pilot project that would guide such similar localizations in many other Indian languages for other popular open source softwares.\u0000\u0000\u0000Social implications\u0000The localization work overcomes the general misconception that regional languages are good only for communication (Boli Bhasha) but cannot be used for dissemination of knowledge (Gyan Bhasha). This work is notably contributing to language preservation, language revitalization and Digital India Initiative.\u0000\u0000\u0000Originality/value\u0000This work is the pioneering work in this domain for Marathi language with respect to GIMP. The authors presented systematic steps used to localize the GIMP software in Marathi language (from 2% to 100%).\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48626930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-24DOI: 10.1108/jibr-04-2021-0122
Gurpreet Kour, Bhavika Chhabria
Purpose Extant literature in Video on Demand (VoD) has taken the consumer perspective; however, the stakeholder perspective is largely neglected. This paper aims to fill this gap by understanding the strategies to enhance the experience and engage customers from the supplier’s point of view. The purpose of the study is to identify and analyse strategies adopted by over-the-top (OTT) platforms that ensure consumer loyalty in the VoD space. Design/methodology/approach Using a qualitative approach and inductive qualitative design, the authors interviewed 16 industry experts associated with OTT platforms in India and people handling various marketing-related positions. Data collected included topics related to industry landscape, the value created for a customer, consumer experience, engagement and platform stickiness. Thematic analysis was used to find meaningful semantic elements. Findings This study has found that consumer experience, content differentiation, consumer sense-making and engagement and platform extension as value enhancers as the key strategies been adopted in the Indian context, thereby leading to a platform’s stickiness. Research limitations/implications This research offers insights to policymakers of content, digital platforms, media practitioners and managers that are drawing consumers influenced by platform strategies. Practical implications This research provides insights to content policy makers, digital platform leaders, media practitioners, and managers who are influencing consumers through platform strategies. Social implications The research could help entrepreneurs and marketers understand the perspectives of stakeholders in the VoD industry in India. Originality/value The study encourages researchers to explore the concept of stickiness, which may or may not be equivalent to loyalty. It is important to focus on quality, frequency, and regular reminders to help customers return to the same platform in the short term.
{"title":"Understanding platform strategies for consumer stickiness on OTT platforms","authors":"Gurpreet Kour, Bhavika Chhabria","doi":"10.1108/jibr-04-2021-0122","DOIUrl":"https://doi.org/10.1108/jibr-04-2021-0122","url":null,"abstract":"\u0000Purpose\u0000Extant literature in Video on Demand (VoD) has taken the consumer perspective; however, the stakeholder perspective is largely neglected. This paper aims to fill this gap by understanding the strategies to enhance the experience and engage customers from the supplier’s point of view. The purpose of the study is to identify and analyse strategies adopted by over-the-top (OTT) platforms that ensure consumer loyalty in the VoD space.\u0000\u0000\u0000Design/methodology/approach\u0000Using a qualitative approach and inductive qualitative design, the authors interviewed 16 industry experts associated with OTT platforms in India and people handling various marketing-related positions. Data collected included topics related to industry landscape, the value created for a customer, consumer experience, engagement and platform stickiness. Thematic analysis was used to find meaningful semantic elements.\u0000\u0000\u0000Findings\u0000This study has found that consumer experience, content differentiation, consumer sense-making and engagement and platform extension as value enhancers as the key strategies been adopted in the Indian context, thereby leading to a platform’s stickiness.\u0000\u0000\u0000Research limitations/implications\u0000This research offers insights to policymakers of content, digital platforms, media practitioners and managers that are drawing consumers influenced by platform strategies.\u0000\u0000\u0000Practical implications\u0000This research provides insights to content policy makers, digital platform leaders, media practitioners, and managers who are influencing consumers through platform strategies.\u0000\u0000\u0000Social implications\u0000The research could help entrepreneurs and marketers understand the perspectives of stakeholders in the VoD industry in India.\u0000\u0000\u0000Originality/value\u0000The study encourages researchers to explore the concept of stickiness, which may or may not be equivalent to loyalty. It is important to focus on quality, frequency, and regular reminders to help customers return to the same platform in the short term.\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42126050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-15DOI: 10.1108/jibr-04-2022-0112
N. J. Kantharia, Jivan P. Biradar
Purpose Every shock, starting from the banking sector reform in 1992 to the global crisis due to Covid-19 pandemic, affects the performance of banks. The shocks and transformations jeopardise the bank’s performance. This study cover period of 30 years starting from 1992. So, the reason behind taking only public sector banks is that after 1991–92 many banking sector reforms took place, and many new private sector banks and foreign sector banks entered into competition due to the liberalization, privatization, globalization (LPG) policy. So, it has been difficult for public sector bank to manage their performance in a competitive market. So, the purpose of this study is to find out influencing factors of bank performance especially public sector bank, because, it has been vital to identify factors influencing their performance. Design/methodology/approach The current study explores the determinant of the performance of public sector banks in India. Currently, in India, 12 banks are public sector banks, which capture 59.8% market share in the banking industry. After 1994 new licences were issued by Reserve Bank of India for many banks, and foreign sector banks entered the market as an effect of LPG policy, and market competition is one of the significant determinants of the performance of banks. Thus, the panel regression model is used to analyse the impact of various determinants on the performance of public sector banks (from 1992 to 2021). Return on equity and return on assets are used as indicators of performance, whereas influencing factors are divided into two parts, bank-specific factors, which include bank size, asset quality (AQ), liquidity, credit deposit ratio (CDR), capital adequacy, debt-equity ratio, employee’s productivity and macroeconomic factors which include inflation rate, tax rate and gross domestic product (GDP). Findings Results of the study show that bank size is not an essential factor for measuring bank performance because it is insignificant with both indicators of performance. AQ, liquidity ratio and CDR are significant in both models with negative impact. Macroeconomic factors like GDP are insignificant with both indicators with positive relations and tax rates are significant with a positive relationship. The inflation rate is significant but affects negatively to performance. Research limitations/implications This study only focuses on public sector banks. So, the results for private and foreign sector banks might differ. Considering the larger market share compared to other sector banks, the authors are focusing on public sector banks only. Foreign banks and cooperative banks are not included current analysis because of huge numbers and different working environments. Originality/value Determining influencing factors of bank performance is crucial because it will help the bank take various policy implications and formulation. Since independence measuring bank performance are important area.
{"title":"What influence the performance of banks? Evidence from public sector banks in India","authors":"N. J. Kantharia, Jivan P. Biradar","doi":"10.1108/jibr-04-2022-0112","DOIUrl":"https://doi.org/10.1108/jibr-04-2022-0112","url":null,"abstract":"\u0000Purpose\u0000Every shock, starting from the banking sector reform in 1992 to the global crisis due to Covid-19 pandemic, affects the performance of banks. The shocks and transformations jeopardise the bank’s performance. This study cover period of 30 years starting from 1992. So, the reason behind taking only public sector banks is that after 1991–92 many banking sector reforms took place, and many new private sector banks and foreign sector banks entered into competition due to the liberalization, privatization, globalization (LPG) policy. So, it has been difficult for public sector bank to manage their performance in a competitive market. So, the purpose of this study is to find out influencing factors of bank performance especially public sector bank, because, it has been vital to identify factors influencing their performance.\u0000\u0000\u0000Design/methodology/approach\u0000The current study explores the determinant of the performance of public sector banks in India. Currently, in India, 12 banks are public sector banks, which capture 59.8% market share in the banking industry. After 1994 new licences were issued by Reserve Bank of India for many banks, and foreign sector banks entered the market as an effect of LPG policy, and market competition is one of the significant determinants of the performance of banks. Thus, the panel regression model is used to analyse the impact of various determinants on the performance of public sector banks (from 1992 to 2021). Return on equity and return on assets are used as indicators of performance, whereas influencing factors are divided into two parts, bank-specific factors, which include bank size, asset quality (AQ), liquidity, credit deposit ratio (CDR), capital adequacy, debt-equity ratio, employee’s productivity and macroeconomic factors which include inflation rate, tax rate and gross domestic product (GDP).\u0000\u0000\u0000Findings\u0000Results of the study show that bank size is not an essential factor for measuring bank performance because it is insignificant with both indicators of performance. AQ, liquidity ratio and CDR are significant in both models with negative impact. Macroeconomic factors like GDP are insignificant with both indicators with positive relations and tax rates are significant with a positive relationship. The inflation rate is significant but affects negatively to performance.\u0000\u0000\u0000Research limitations/implications\u0000This study only focuses on public sector banks. So, the results for private and foreign sector banks might differ. Considering the larger market share compared to other sector banks, the authors are focusing on public sector banks only. Foreign banks and cooperative banks are not included current analysis because of huge numbers and different working environments.\u0000\u0000\u0000Originality/value\u0000Determining influencing factors of bank performance is crucial because it will help the bank take various policy implications and formulation. Since independence measuring bank performance are important area.\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48656365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-15DOI: 10.1108/jibr-08-2022-0212
Navya Kumar, S. Alok
Purpose Work-from-home (WFH) gained ground with COVID and will now continue to be a part of India’s future of work. Under WFH information and communication technologies (ICT) media become the primary/sole mode of communication for employees, which holds several implications for employers and employees. Therefore, this study aims to investigate the impact of ICT media characteristics and usage frequency on multiple WFH outcomes. Specifically studied was ICT media’s ability to support synchronicity or coordinated behaviours of individuals working together. Design/methodology/approach This work examined the effect of ICT media’s synchronicity-supporting ability and usage frequency on WFH employees’ need for competence and relatedness satisfaction, thereby wellbeing and preference to WFH. Data from 301 white-collar employees of varied manufacturing and services organizations of India was analysed via partial least squares structural equation modelling. Findings Achieving more synchronicity by frequently using ICT media that can better facilitate coordinated behaviours did not directly influence WFH employees’ feeling of belongingness (need for relatedness) or wellbeing. It did, however, positively affect their feeling of effectance (need for competence) and thereby wellbeing. However, unexpectedly, it negatively influenced preference to WFH more often. Originality/value This study has uniquely combined media synchronicity and self-determination theories to investigate the implications of a work practice on employee wellbeing and preferences. Also, an extensible media evaluation parameter was created that encompasses the characteristics and usage frequency of a set of ICT media.
{"title":"Media synchronicity implications for Indian white-collar employees’ work-from-home wellbeing and preference, mediated by psychological needs satisfaction","authors":"Navya Kumar, S. Alok","doi":"10.1108/jibr-08-2022-0212","DOIUrl":"https://doi.org/10.1108/jibr-08-2022-0212","url":null,"abstract":"\u0000Purpose\u0000Work-from-home (WFH) gained ground with COVID and will now continue to be a part of India’s future of work. Under WFH information and communication technologies (ICT) media become the primary/sole mode of communication for employees, which holds several implications for employers and employees. Therefore, this study aims to investigate the impact of ICT media characteristics and usage frequency on multiple WFH outcomes. Specifically studied was ICT media’s ability to support synchronicity or coordinated behaviours of individuals working together.\u0000\u0000\u0000Design/methodology/approach\u0000This work examined the effect of ICT media’s synchronicity-supporting ability and usage frequency on WFH employees’ need for competence and relatedness satisfaction, thereby wellbeing and preference to WFH. Data from 301 white-collar employees of varied manufacturing and services organizations of India was analysed via partial least squares structural equation modelling.\u0000\u0000\u0000Findings\u0000Achieving more synchronicity by frequently using ICT media that can better facilitate coordinated behaviours did not directly influence WFH employees’ feeling of belongingness (need for relatedness) or wellbeing. It did, however, positively affect their feeling of effectance (need for competence) and thereby wellbeing. However, unexpectedly, it negatively influenced preference to WFH more often.\u0000\u0000\u0000Originality/value\u0000This study has uniquely combined media synchronicity and self-determination theories to investigate the implications of a work practice on employee wellbeing and preferences. Also, an extensible media evaluation parameter was created that encompasses the characteristics and usage frequency of a set of ICT media.\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41682654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-08DOI: 10.1108/jibr-04-2022-0115
Meenal Kaustubh Pendse, Varsha Shriram Nerlekar, P. Darda
Purpose This paper aims to see how scholarly research on Greenwashing practices and behaviour has progressed in the 21st century. There has been a lot of empirical, exploratory and conceptual work done on Green marketing, sustainable marketing and environmental marketing. However, there have been few attempts to produce a comprehensive scientific mapping of Greenwashing as a niche topic. As a result, the study’s goal is to elicit research trends through knowledge structure synthesis. Design/methodology/approach A Bibliometric Analysis on the topic of Greenwashing practices was undertaken on 355 publications. For this, a scientific search strategy was run on the Scopus database for the period 1996–2021. The study was conducted using Biblioshiny, a Web-based application that is part of the Bibliometric package. Important journals, countries, authors, keywords and affiliations were found using the software’s automated workflow and thematic evolution, citations, co-citations and social network analysis were performed. Findings The study indicated a gradual increase in the research related to Greenwashing practices. The findings show a relative concentration of more influential work in the said domain amongst a handful of research scholars. Many influential studies have occurred after 2007, and a rally is seen in the studies on Greenwashing till 2020. The authors can say that the rigour of research has started increasing since then. Geographic dispersion of the work has shown that the USA followed by the UK dominates the scholarly inquiry and these countries have major collaboration with European and Asian researchers. The 10 most productive countries were examined, and it was discovered that the USA contributed the majority of the publications, with the UK and China coming in second and third place, respectively, in terms of publication in the said sector. In addition to the domain’s conceptual structure, the study exposes the domain’s social and Intellectual structure. This brings up new possibilities for Greenwashing studies in the future. Research limitations/implications The present research is a Bibliometric analysis that is restricted to science mapping, and hence, limitations apply to the said studies. Researchers can use systematic literature review to build a robust conceptual foundation in the future. The Scopus database was used for this study because it has a greater number of high-quality journals in structured forms that are compatible with Bibliometrix software. Practical implications Greenwashing practices and behaviour, as well as their links to sustainability, are discussed in this paper. It highlights the most often stated challenges in the discipline and suggests possible research topics. It provides future scholars with information on this discipline’s issues, contexts and collaboration opportunities. Social implications The current study can give further directions to the researchers for conducting rigorous research o
{"title":"A comprehensive look at Greenwashing from 1996 to 2021: a bibliometric analysis","authors":"Meenal Kaustubh Pendse, Varsha Shriram Nerlekar, P. Darda","doi":"10.1108/jibr-04-2022-0115","DOIUrl":"https://doi.org/10.1108/jibr-04-2022-0115","url":null,"abstract":"\u0000Purpose\u0000This paper aims to see how scholarly research on Greenwashing practices and behaviour has progressed in the 21st century. There has been a lot of empirical, exploratory and conceptual work done on Green marketing, sustainable marketing and environmental marketing. However, there have been few attempts to produce a comprehensive scientific mapping of Greenwashing as a niche topic. As a result, the study’s goal is to elicit research trends through knowledge structure synthesis.\u0000\u0000\u0000Design/methodology/approach\u0000A Bibliometric Analysis on the topic of Greenwashing practices was undertaken on 355 publications. For this, a scientific search strategy was run on the Scopus database for the period 1996–2021. The study was conducted using Biblioshiny, a Web-based application that is part of the Bibliometric package. Important journals, countries, authors, keywords and affiliations were found using the software’s automated workflow and thematic evolution, citations, co-citations and social network analysis were performed.\u0000\u0000\u0000Findings\u0000The study indicated a gradual increase in the research related to Greenwashing practices. The findings show a relative concentration of more influential work in the said domain amongst a handful of research scholars. Many influential studies have occurred after 2007, and a rally is seen in the studies on Greenwashing till 2020. The authors can say that the rigour of research has started increasing since then. Geographic dispersion of the work has shown that the USA followed by the UK dominates the scholarly inquiry and these countries have major collaboration with European and Asian researchers. The 10 most productive countries were examined, and it was discovered that the USA contributed the majority of the publications, with the UK and China coming in second and third place, respectively, in terms of publication in the said sector. In addition to the domain’s conceptual structure, the study exposes the domain’s social and Intellectual structure. This brings up new possibilities for Greenwashing studies in the future.\u0000\u0000\u0000Research limitations/implications\u0000The present research is a Bibliometric analysis that is restricted to science mapping, and hence, limitations apply to the said studies. Researchers can use systematic literature review to build a robust conceptual foundation in the future. The Scopus database was used for this study because it has a greater number of high-quality journals in structured forms that are compatible with Bibliometrix software.\u0000\u0000\u0000Practical implications\u0000Greenwashing practices and behaviour, as well as their links to sustainability, are discussed in this paper. It highlights the most often stated challenges in the discipline and suggests possible research topics. It provides future scholars with information on this discipline’s issues, contexts and collaboration opportunities.\u0000\u0000\u0000Social implications\u0000The current study can give further directions to the researchers for conducting rigorous research o","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48586992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-25DOI: 10.1108/jibr-04-2022-0103
S. Musa, Mohd Hairul Azrin Haji Besar, M F Anshari
Purpose This paper aims to evaluate the responses taken during the pandemic of COVID-19 in sustaining agricultural activities and safeguarding local food supply via digital platforms by applying the case study method. Design/methodology/approach This paper uses a case study approach due to its systematic way of collecting data, analysing information and reporting results to understand the particular problem. For this study, secondary data consisting of government reports and documents are used to give a broader understanding of the impact of COVID-19 on the local food system and digital platform for agricultural produce. Findings The impact of COVID-19 on the agri-food sector is the move towards a more resilient and sustainable local food system, whereby nations emphasise food security by encouraging local food production. This is done by boosting micro, small and medium enterprises’ (MSME) output, “supporting local” initiatives and leveraging digital platforms and FinTech in business transactions. Research limitations/implications This study highlights that MSMEs’ adoption of digital platforms, particularly in the agri-food sector, demonstrates their willingness to embrace new business models that leverage technological advancements while maintaining the personal touch that attracts customers. Practical implications This study implies that although the pandemic outbreak created prolonged uncertainties with an immediate impact on the economy and ways of doing business transactions, digital platforms and FinTech ensured continuous food supply during the period. Originality/value This paper provides initial valuable insight to academics, practitioners and policymakers in agriculture and innovation management. It can be observed that digital platform and FinTech plays an essential role in ensuring safety and undisrupted food supply, especially in the case of fresh produce grown by local small-scale farmers and MSMEs. This creates a more resilient agri-food system and reduces the pressure from the conventional model of food purchase and social distancing requirements.
{"title":"COVID-19, local food system and digitalisation of the agri-food sector","authors":"S. Musa, Mohd Hairul Azrin Haji Besar, M F Anshari","doi":"10.1108/jibr-04-2022-0103","DOIUrl":"https://doi.org/10.1108/jibr-04-2022-0103","url":null,"abstract":"\u0000Purpose\u0000This paper aims to evaluate the responses taken during the pandemic of COVID-19 in sustaining agricultural activities and safeguarding local food supply via digital platforms by applying the case study method.\u0000\u0000\u0000Design/methodology/approach\u0000This paper uses a case study approach due to its systematic way of collecting data, analysing information and reporting results to understand the particular problem. For this study, secondary data consisting of government reports and documents are used to give a broader understanding of the impact of COVID-19 on the local food system and digital platform for agricultural produce.\u0000\u0000\u0000Findings\u0000The impact of COVID-19 on the agri-food sector is the move towards a more resilient and sustainable local food system, whereby nations emphasise food security by encouraging local food production. This is done by boosting micro, small and medium enterprises’ (MSME) output, “supporting local” initiatives and leveraging digital platforms and FinTech in business transactions.\u0000\u0000\u0000Research limitations/implications\u0000This study highlights that MSMEs’ adoption of digital platforms, particularly in the agri-food sector, demonstrates their willingness to embrace new business models that leverage technological advancements while maintaining the personal touch that attracts customers.\u0000\u0000\u0000Practical implications\u0000This study implies that although the pandemic outbreak created prolonged uncertainties with an immediate impact on the economy and ways of doing business transactions, digital platforms and FinTech ensured continuous food supply during the period.\u0000\u0000\u0000Originality/value\u0000This paper provides initial valuable insight to academics, practitioners and policymakers in agriculture and innovation management. It can be observed that digital platform and FinTech plays an essential role in ensuring safety and undisrupted food supply, especially in the case of fresh produce grown by local small-scale farmers and MSMEs. This creates a more resilient agri-food system and reduces the pressure from the conventional model of food purchase and social distancing requirements.\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48157508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-11DOI: 10.1108/jibr-04-2022-0116
P. Gujrati
Purpose This study aims to understand the corporate social responsibility (CSR) perspective of the employees working in manufacturing sector and service sector and further investigates whether there is any significant difference in their opinion on the basis of their gender and their hierarchical position in the organization. Design/methodology/approach In total, 300 employees of manufacturing and service sector companies have participated in this study. To test the hypotheses, the researcher has used two-way ANOVA, with diagrammatic presentation with the help of SPSS. Findings The results showed that there was a non-significant effect of gender on the perceived impact of CSR and employees at various level of hierarchy perceived the impact differently by the type of companies in which they work. Specifically, there was significant difference in the perceived impact for officers, managers and assistant managers in manufacturing and service sector, whereas for executives, the perceived impact varied significantly in manufacturing and service sector. Research limitations/implications This study has analysed the perception of 300 employees including the employees of the manufacturing and service sectors. Also, the analysis is based on two demographic variables, i.e. gender and hierarchical level which may be considered as the limitation of the study. Practical implications The major contribution of this study is the fact that the employees have similar kind of opinion for the efforts and initiatives taken by their companies for CSR practices. The work culture, corporate ethics, managerial support and sectorial priorities do not have much influence on the employees in terms of CSR. However, the employee’s opinion may change after reaching to higher position in organization. Originality/value This study is totally unique in nature. As per the researcher’s knowledge, no documented study is available that investigates the CSR perspective of employees from two major sectors, i.e. manufacturing and service sector that validates this study.
{"title":"An empirical study on the impact of corporate social responsibility in the manufacturing and service sector in India","authors":"P. Gujrati","doi":"10.1108/jibr-04-2022-0116","DOIUrl":"https://doi.org/10.1108/jibr-04-2022-0116","url":null,"abstract":"\u0000Purpose\u0000This study aims to understand the corporate social responsibility (CSR) perspective of the employees working in manufacturing sector and service sector and further investigates whether there is any significant difference in their opinion on the basis of their gender and their hierarchical position in the organization.\u0000\u0000\u0000Design/methodology/approach\u0000In total, 300 employees of manufacturing and service sector companies have participated in this study. To test the hypotheses, the researcher has used two-way ANOVA, with diagrammatic presentation with the help of SPSS.\u0000\u0000\u0000Findings\u0000The results showed that there was a non-significant effect of gender on the perceived impact of CSR and employees at various level of hierarchy perceived the impact differently by the type of companies in which they work. Specifically, there was significant difference in the perceived impact for officers, managers and assistant managers in manufacturing and service sector, whereas for executives, the perceived impact varied significantly in manufacturing and service sector.\u0000\u0000\u0000Research limitations/implications\u0000This study has analysed the perception of 300 employees including the employees of the manufacturing and service sectors. Also, the analysis is based on two demographic variables, i.e. gender and hierarchical level which may be considered as the limitation of the study.\u0000\u0000\u0000Practical implications\u0000The major contribution of this study is the fact that the employees have similar kind of opinion for the efforts and initiatives taken by their companies for CSR practices. The work culture, corporate ethics, managerial support and sectorial priorities do not have much influence on the employees in terms of CSR. However, the employee’s opinion may change after reaching to higher position in organization.\u0000\u0000\u0000Originality/value\u0000This study is totally unique in nature. As per the researcher’s knowledge, no documented study is available that investigates the CSR perspective of employees from two major sectors, i.e. manufacturing and service sector that validates this study.\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42507535","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-11DOI: 10.1108/jibr-04-2022-0121
Swati Sharma, Ankita Sharma
Purpose The Covid-19 pandemic adversely affected the tourism industry. The highly contagious coronavirus-19 has brought the whole industry to its knees, initiating catastrophic effects in terms of loss of jobs and revenue. The purpose of this qualitative study is to identify the innovative coping strategies adopted by small tourism companies (STCs) to revive business and cope with the pandemic. Design/methodology/approach This study used qualitative exploration and asked open-ended questions to senior executives of STCs in India. Written responses were obtained from the respondents. Thematic analysis was performed to analyse the responses of the participants. Findings The findings highlight the innovative strategies adopted by STCs to cope with Covid-19-related business loss and present suggestions given by them to benefit the tourism industry. Research limitations/implications This study offers insightful practical and theoretical implications for tourism companies, marketing practitioners and policymakers. Originality/value The study builds on social practice theory, and the findings (prominent themes) are uniquely mapped with the elements of social practice theory.
{"title":"Innovative strategies to tackle post-Covid-19 tourism: case of small tourism companies","authors":"Swati Sharma, Ankita Sharma","doi":"10.1108/jibr-04-2022-0121","DOIUrl":"https://doi.org/10.1108/jibr-04-2022-0121","url":null,"abstract":"\u0000Purpose\u0000The Covid-19 pandemic adversely affected the tourism industry. The highly contagious coronavirus-19 has brought the whole industry to its knees, initiating catastrophic effects in terms of loss of jobs and revenue. The purpose of this qualitative study is to identify the innovative coping strategies adopted by small tourism companies (STCs) to revive business and cope with the pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000This study used qualitative exploration and asked open-ended questions to senior executives of STCs in India. Written responses were obtained from the respondents. Thematic analysis was performed to analyse the responses of the participants.\u0000\u0000\u0000Findings\u0000The findings highlight the innovative strategies adopted by STCs to cope with Covid-19-related business loss and present suggestions given by them to benefit the tourism industry.\u0000\u0000\u0000Research limitations/implications\u0000This study offers insightful practical and theoretical implications for tourism companies, marketing practitioners and policymakers.\u0000\u0000\u0000Originality/value\u0000The study builds on social practice theory, and the findings (prominent themes) are uniquely mapped with the elements of social practice theory.\u0000","PeriodicalId":45364,"journal":{"name":"Journal of Indian Business Research","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45412890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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