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Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication 通过积极行动实现工作中的性别平等 透明的内部交流的作用
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-09-14 DOI: 10.1177/23294884241274783
Yeunjae Lee, Jo-Yun Queenie Li, Xiao Ma
Grounded in the Social Identity Model of Collective Actions (SIMCA), this study examines the role of strategic internal communication—specifically, transparent communication—in fostering gender equality at work via women’s workplace activism: collective actions and communicative behaviors. Results from an online survey of 402 female employees in South Korea suggest that transparent communication plays an important role in increasing women’s identification with their organizations, thereby fostering their efficacy and reducing perceived injustice. This, in turn, increased their active communicative behaviors and collective actions for promoting gender equality in the workplace. Theoretical implications for strategic internal Diversity, Equity, and Inclusion (DEI) communication are discussed along with avenues for future research.
本研究以集体行动的社会认同模型(SIMCA)为基础,探讨了战略性内部沟通--特别是透明沟通--在通过女性职场行动主义促进工作中的性别平等方面所起的作用:集体行动和沟通行为。对韩国 402 名女性员工进行的在线调查结果表明,透明沟通在提高女性对组织的认同感方面发挥了重要作用,从而提高了她们的工作效率,减少了她们认为的不公正现象。这反过来又增加了她们在工作场所促进性别平等的积极沟通行为和集体行动。本文讨论了战略性内部多元化、平等与包容(DEI)交流的理论意义以及未来研究的方向。
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引用次数: 0
Leading by Example: Supervisor Downward Feedback Seeking, Power Distance, and the Implications for the Feedback Environment 以身作则:主管向下寻求反馈、权力距离以及对反馈环境的影响
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-09-14 DOI: 10.1177/23294884241277560
Shana Mertens, Eveline Schollaert
This study explores the relationship between supervisors’ feedback-seeking behavior (FSB) and (1) employees’ FSB and (2) employees’ perceptions of the feedback environment. It examines the moderating role of power distance perceptions in order to study FSB in high power distance contexts. Participants were asked to track feedback exchanges with their supervisor over a two-week period. Surveying 273 employees across 32 diverse organizations, the study reveals a positive correlation between supervisors’ FSB and employees’ FSB and their perceptions of the feedback environment. Employees seemed to mimic their supervisors’ seeking behaviors, emphasizing the importance of positive role modeling. Importantly, the relationship was more pronounced when power distance was high, indicating the significance of supervisors’ FSB in such contexts. The study challenges the traditional employee-centered perspective on FSB by focusing on FSB by individuals in leadership positions. Based on these findings, organizations can develop training interventions that encourage supervisors to model effective behaviors.
本研究探讨了主管的反馈寻求行为(FSB)与(1)员工的反馈寻求行为(FSB)和(2)员工对反馈环境的感知之间的关系。为了研究高权力距离背景下的 FSB,本研究探讨了权力距离感知的调节作用。受试者被要求在两周内跟踪与其主管之间的反馈交流。该研究调查了 32 家不同组织的 273 名员工,结果显示,主管的 FSB 和员工的 FSB 与他们对反馈环境的感知之间存在正相关。员工似乎会模仿上司的寻求行为,这强调了正面榜样的重要性。重要的是,当权力距离较高时,这种关系更为明显,这表明在这种情况下,上司的 FSB 具有重要意义。本研究挑战了传统的以员工为中心的 FSB 观点,重点研究了处于领导地位的个人的 FSB。基于这些发现,企业可以制定培训干预措施,鼓励主管做出有效的行为示范。
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引用次数: 0
Positive Communication Practices for Enhancing Collaboration 加强合作的积极交流做法
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-07-31 DOI: 10.1177/23294884241263552
Amy E. Mickel
Collaboration is the process of people working together toward a common goal and occurs in a wide range of contexts. When done well, almost anything is possible. Because of its potential, collaboration is touted as one of the most promising ways to address today’s most difficult and complex problems. However, not all collaborative efforts realize their potential for a variety of reasons, including the relational aspects of collaboration. Central to collaboration and its efficacy, interpersonal relationships can be enhanced through positive communication. This research explores positive and negative communication patterns in collaborative contexts. Thematic analysis is applied to qualitative data collected from 278 participants involved in varied collaborative efforts. Fifteen collaborative communication practices emerge as playing an important role in fostering collaboration. Findings from this research contribute to the growing field of positive communication scholarship by offering positive communication practices that people can employ to strengthen interpersonal relationships in collaborative efforts. Guidance on ways practitioners can apply these findings is provided.
协作是人们为实现共同目标而携手努力的过程,在各种情况下都会发生。如果合作得好,几乎一切皆有可能。由于其潜力巨大,协作被誉为解决当今最困难、最复杂问题的最有前途的方法之一。然而,并不是所有的协作努力都能实现其潜力,原因是多方面的,其中包括协作的关系方面。人际关系是合作及其效率的核心,可以通过积极的沟通得到加强。本研究探讨了合作背景下的积极和消极沟通模式。主题分析法适用于从参与各种合作的 278 名参与者那里收集到的定性数据。结果表明,有 15 种合作交流方式在促进合作方面发挥了重要作用。这项研究的结果为不断发展的积极沟通学术领域做出了贡献,提供了人们在合作过程中可以用来加强人际关系的积极沟通实践。本研究还为实践者如何应用这些发现提供了指导。
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引用次数: 0
Motherhood at Work: Positive Communication and Maternity Leave Negotiations (Un)Bounded by Job Types 工作中的母亲:积极沟通与产假谈判(不)受工种限制
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-07-25 DOI: 10.1177/23294884241263558
Patrice M. Buzzanell
This study explored the experiences of two sets of employed mothers ( n = 32) who returned to paid labor after taking maternity leaves in the United States prior to the COVID-19 pandemic. Interviews with 11 women working in “active” job types (high discretion, complexity, and resources) as well as 21 women working in “passive” job types (low job discretion, complexity, and resources), revealed differences in their negotiation processes and their positive communication with their managers. Women in active positions co-constructed feminist negotiations with hybrid strategies attending to organizational and their own health priorities and enabled by positive communication. In contrast, women in passive positions did not perceive workplace policies or interactions with their bosses to be flexible, negotiable, or resembling positive communication. Implications consider further research on structural opportunities and constraints to negotiate work-family policies and practices such as ongoing conversations and/or workshops on the benefits of and training in positive communication for employees’ health and well-being.
本研究探讨了在 COVID-19 大流行之前,在美国休完产假后重返有偿劳动岗位的两组在职母亲(32 人)的经历。对 11 名从事 "主动型 "工作(高自由裁量权、复杂性和资源)的女性和 21 名从事 "被动型 "工作(低自由裁量权、复杂性和资源)的女性进行的访谈显示了她们在谈判过程中的差异以及她们与经理之间的积极沟通。处于主动地位的妇女通过混合策略共同构建了女权主义谈判,这些策略既考虑到了组织的优先事项,也考虑到了她们自身的健康优先事项,并通过积极的沟通得以实现。与此相反,处于被动地位的女性认为工作场所的政策或与上司的互动并不灵活、可协商或类似于积极沟通。研究启示:考虑进一步研究协商工作与家庭政策和做法的结构性机会和限制因素,如就积极沟通对员工健康和幸福的益处和培训开展持续对话和/或研讨会。
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引用次数: 0
Quality Gratitude Expressions and Happiness at Work 高质量的感恩表达与快乐工作
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-07-25 DOI: 10.1177/23294884241263559
Peter W. Cardon, Janna Wong
This research involved a mixed-methods study to explore the nature and outcomes of gratitude expressions in the workplace. A qualitative journaling study revealed that quality gratitude expressions in the workplace involve the following traits: genuine, acknowledgement of positive outcomes, acknowledgement of time and effort, acknowledgement of social support, personalized, and playful. The interview study revealed that key outcomes of quality gratitude expressions were feeling valued, a sense of attachment, and engagement. A follow-up survey of professionals showed that while the quality and quantity of verbal gratitude expressions contribute to higher perceptions of feeling valued and attachment to colleagues, the quality and quantity of written gratitude expressions contribute to all three aspects of happiness: feeling valued, attachment, and engagement. These findings suggest that gratitude expressions are aspects of positive communication that contribute significantly to thriving individuals and communities in the workplace.
本研究采用混合方法,探讨工作场所感恩表达的性质和结果。一项定性日记研究显示,工作场所中高质量的感恩表达包含以下特征:真诚、对积极成果的认可、对时间和精力的认可、对社会支持的认可、个性化和游戏性。访谈研究表明,高质量的感恩表达的主要结果是感到被重视、有归属感和参与感。对专业人员的后续调查显示,口头感恩表达的质量和数量有助于提高受重视感和对同事的依恋感,而书面感恩表达的质量和数量则有助于提高幸福感的所有三个方面:受重视感、依恋感和参与感。这些研究结果表明,感激之情的表达是积极沟通的一个方面,对个人和工作场所社区的蓬勃发展大有裨益。
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引用次数: 0
The Role of Public Relations in an Illiberal State: The Case of Russia 公共关系在非自由主义国家中的作用:俄罗斯案例
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-07-24 DOI: 10.1177/23294884241261690
Sergei A. Samoilenko, Elina Erzikova
Drawing upon in-depth interviews with seasoned public relations practitioners, this study suggests that the field of public relations in Russia has gradually transformed over the last 30 years from being relatively independent to being largely subordinated to political and business elites. Failure to sustain the role of public relations as a driver of democratization has coincided with the overall decline of democratic institutions in the country. Current practices in the field primarily focus on promoting government and business interests and lack a systemic approach to developing relations with citizens to address social problems. This study, which focuses on the Russian context, contributes to the body of literature on business communications and international public relations by analyzing how a country’s sociopolitical and economic context can influence transformations within the field of public relations; in this case, evolving from being relatively independent to becoming subordinate to political and business elites.
通过对经验丰富的公共关系实践者的深入访谈,本研究表明,在过去的 30 年中,俄罗斯的公 共关系领域已经从相对独立逐渐转变为政治和商业精英的附庸。公共关系在民主化进程中的推动作用未能持续,这与国家民主制度的整体衰落是相辅相成的。当前的公共关系实践主要集中在促进政府和商业利益上,缺乏系统的方法来发展与公民的关 系以解决社会问题。本研究以俄罗斯为背景,通过分析一个国家的社会政治和经济背景如何影响公共关系领域的变 革,为有关商业传播和国际公共关系的文献做出了贡献。
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引用次数: 0
The Structuration of Positive Communication Experiences: The Case of the Great Resignation 积极沟通体验的结构化:大辞职案例
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-07-24 DOI: 10.1177/23294884241263553
Elizabeth A. Williams, Jennifer S. Linvill, Emeline Ojeda-Hecht, Meghan R. Cosgrove, Autumn Buzzetta, Abby Konkel
The Great Resignation and COVID-19 pandemic are two extended crises marked by organizational change and employee turnover. This study examines the positive organizational communication experiences that influenced employee retention during this time of organizational crisis. Data for this research were collected through 25 semi-structured interviews and analyzed using a phronetic iterative approach. Through the use of structuration theory, the findings indicated that participants’ positive experiences of organizational communication transformed into reasons to stay with their workplaces during a time of extended crisis. Participants identified how organizational structures were reaffirmed or changed as employees and leaders utilized different resources and created new rules for interaction. Findings of this study show how positive organizational communication experiences can mitigate negative experiences and strengthen employee retention. During crises, organizations and their leaders should focus on fostering connection, belonging, and open communication among all employees.
大辞职和 COVID-19 大流行是两次以组织变革和员工流失为标志的长期危机。本研究探讨了在这一组织危机时期影响员工留任的积极组织沟通经验。本研究通过 25 个半结构化访谈收集数据,并采用词组迭代法进行分析。通过使用结构化理论,研究结果表明,参与者在组织沟通方面的积极体验转化为他们在组织危机时期留在工作场所的理由。参与者指出,随着员工和领导者利用不同的资源并创建新的互动规则,组织结构是如何得到重申或改变的。这项研究的结果表明,积极的组织沟通经历可以减轻负面经历,加强员工的留任。在危机期间,组织及其领导者应注重促进所有员工之间的联系、归属感和开放式沟通。
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引用次数: 0
Four Dimensions of Brand Storytelling: Framework for Managing and Analyzing Online Brand Stories 品牌故事的四个维度:管理和分析网络品牌故事的框架
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-07-24 DOI: 10.1177/23294884241261362
Dorit Zimand-Sheiner
Corporate brand storytelling is gaining significance as social media and company websites become crucial avenues for consumer engagement. As part of an effort to create engagement with the brand story across all platforms, the current article suggests combining myths’ elements. Adopting the literary approach to myths, this paper defines myth as a narrative that holds significance among its followers. Based on previous research, this paper proposes a corporate brand storytelling model encompassing story, meaning, ritual, and transmedia dimensions. To assess how leading corporate brands use storytelling elements across their online platforms a quantitative content analysis was performed. Four key insights were derived from the study. First, storytelling should be systematically managed and studied according to our model. Second, rituals and transmedia are underutilized in integrating and disseminating brand storytelling. Third, storytelling should extend beyond paid advertising to achieve desired outcomes. Lastly, the incorporation of mythmaking and storytelling highlights the significance of cultural aspects, urging multinational brands to integrate local cultural elements.
随着社交媒体和公司网站成为消费者参与的重要途径,企业品牌故事变得越来越重要。作为在所有平台上创造品牌故事参与度的努力的一部分,本文建议将神话元素结合起来。本文采用文学的方法研究神话,将神话定义为在追随者中具有重要意义的叙事。在前人研究的基础上,本文提出了一个包含故事、意义、仪式和跨媒体维度的企业品牌讲故事模型。为了评估领先企业品牌如何在其网络平台上使用讲故事元素,本文进行了定量内容分析。研究得出了四个重要启示。首先,应根据我们的模型对讲故事进行系统管理和研究。第二,在整合和传播品牌故事时,仪式和跨媒体没有得到充分利用。第三,讲故事应超越付费广告,以达到预期效果。最后,创造神话和讲故事的融入凸显了文化的重要性,敦促跨国品牌融入当地文化元素。
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引用次数: 0
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work 组织-员工对话式交流对远程工作中员工参与度的影响
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-06-21 DOI: 10.1177/23294884241261061
Yufan Sunny Qin
The goal of this study is to expand current knowledge on employee engagement in remote work by investigating the effect of dialogic communication on remote employee engagement. Drawing on dialogic theory and social exchange theory, the study tested a conceptual model that examines how organizational dialogic communication can enhance remote employees’ psychological need satisfaction for relatedness and organizational identification, ultimately leading to increased employee engagement. The study surveyed 527 full-time employees who work remotely in the United States, providing empirical evidence that contributes to the theoretical understanding of organizational communication and employee engagement in remote work environments.
本研究的目的是通过研究对话式沟通对远程员工参与度的影响,拓展当前有关远程工作中员工参与度的知识。本研究借鉴了对话理论和社会交换理论,检验了一个概念模型,该模型探讨了组织对话式沟通如何能够提高远程员工对相关性和组织认同的心理需求满足,并最终提高员工敬业度。该研究对美国 527 名远程工作的全职员工进行了调查,为远程工作环境中组织沟通和员工敬业度的理论理解提供了经验证据。
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引用次数: 0
Entrepreneurial Podcasting: A Linguistic Ethnographic Perspective 创业播客:语言人种学视角
IF 2.8 3区 经济学 Q2 BUSINESS Pub Date : 2024-05-30 DOI: 10.1177/23294884241255900
Geert Jacobs
This article sets out to address a gap in the business communication literature by focusing on entrepreneurs’ use of podcasts. I will first report on the business communication research that has been done so far on podcasts and will then go on to expand the scope and explore the literature on podcasts in the wider communication field. This will lead me to propose a set of four key characteristics of the genre, which I will use as the basis for a qualitative study of a single six-episode podcast series launched by an entrepreneur in a North Western European country. Drawing on a linguistic ethnographically inspired analysis I will investigate the hybrid nature of the entrepreneurial podcast (featuring personal transparency and storytelling, but no process transparency or interactivity) and I will argue that it is opening up new opportunities for leadership communication. I will conclude by reflecting on how the analysis presented here can be seen to index the genre’s transition from a homespun to a corporate medium, echoing the notion of media re-colonization and tying in with concerns about leadership branding voiced in the critical management literature.
本文旨在通过关注企业家对 podcast 的使用,填补商业传播文献的空白。我将首先报告迄今为止有关播客的商业传播研究,然后扩大范围,在更广泛的传播领域探索有关播客的文献。我将以此为基础,对西北欧某国一位企业家推出的六集播客系列进行定性研究。我将借鉴语言人种学的分析方法,研究创业播客的混合性质(具有个人透明度和故事性,但没有过程透明度或互动性),并认为它为领导力交流开辟了新的机遇。最后,我将反思本文所做的分析如何反映了该类型从家庭媒体向企业媒体的转变,呼应了媒体再殖民化的概念,并与批判性管理文献中对领导力品牌建设的担忧相吻合。
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引用次数: 0
期刊
International Journal of Business Communication
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