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‘The collar never comes off’: A qualitative study of clergy professionalism “衣领永不脱下”:对神职人员职业精神的定性研究
Q1 Business, Management and Accounting Pub Date : 2023-11-14 DOI: 10.1093/jpo/joad020
R Ryan Beaty, Valerie Biwa, Lauren Millender
Abstract In this study, we examine clergy use of verbal and nonverbal communicative behaviors of professionalism within the pastor–parishioner dyad. In doing so, we interviewed 21 clergy from disparate Christian denominations—The Episcopal Church, USA, and The Assemblies of God, and analyzed data via modified constant comparative analysis. Findings, conceptualized through Uhl-Bien’s Relational Leadership Theory (RLT), produced answers as to why clergy members employ professionalism-based behaviors, which behaviors they frequently employ, and the benefit of professionalism to the pastor–parishioner leadership dyad. Findings theoretically contribute (1) an introduction toward the development of a clergy framework of professionalism, (2) an expansion on the understanding of professionalism, (3) a mechanism of influence and control inside RLT—professionalism, and (4) demonstrates that co-construction within a leadership relationship is guided by underlying assumptions of power within the dyad. The authors conclude with pragmatic implications for all leaders.
摘要本研究检视神职人员在牧区与教友二元关系中,使用言语与非言语的专业沟通行为。在此过程中,我们采访了21位来自不同基督教教派(美国圣公会和上帝会)的神职人员,并通过修正的恒定比较分析来分析数据。研究结果通过Uhl-Bien的关系领导理论(RLT)进行了概念化,得出了为什么神职人员采用专业主义为基础的行为,他们经常采用哪些行为,以及专业主义对牧师-教区领导的好处。研究结果在理论上有以下贡献:(1)介绍了神职人员专业主义框架的发展;(2)扩展了对专业主义的理解;(3)研究了rht -专业主义内部的影响和控制机制;(4)证明了领导关系中的共同构建是由二元关系中潜在的权力假设指导的。作者总结了对所有领导人的实用启示。
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引用次数: 0
The hybrid work of public sector data scientists 公共部门数据科学家的混合工作
Q1 Business, Management and Accounting Pub Date : 2023-10-13 DOI: 10.1093/jpo/joad017
Lukas Lorenz
Abstract As algorithms play an increasingly important role in public organizations, we see a rise in the number of public sector data scientists. Even though the relevance and risks of algorithms in the public sector are broadly discussed, our current academic knowledge of public sector data scientists and their work is limited. To develop an understanding of their work practices, data scientists have been studied in two Dutch government organizations. In a core period of 5 months per organization, I conducted in-depth qualitative research into the work of the data scientists, their role in the organization, and their relationship with other actors at two regulatory agencies in the Netherlands. The analysis shows that data scientists integrate Silicon Valley and engineering, domain, as well as political–administrative logics in their work practices. Thus, the work of the data scientists is hybrid. However, even though the organizational contexts are very similar, hybrid work takes very different forms both across organizations and over time. This dynamic hybridity is linked to different algorithmization processes and outcomes in the two organizations. The results suggest that hybridity in public sector data scientists’ work should be adapted to organizational and technological aspects of transformation processes and aspired outcomes.
随着算法在公共组织中发挥越来越重要的作用,我们看到公共部门数据科学家的数量在增加。尽管算法在公共部门的相关性和风险被广泛讨论,但我们目前对公共部门数据科学家及其工作的学术知识是有限的。为了更好地理解他们的工作实践,我们在两个荷兰政府组织中对数据科学家进行了研究。在每个组织5个月的核心时间里,我对数据科学家的工作、他们在组织中的角色以及他们与荷兰两个监管机构的其他参与者的关系进行了深入的定性研究。分析表明,数据科学家在他们的工作实践中整合了硅谷和工程,领域以及政治-行政逻辑。因此,数据科学家的工作是混合的。然而,即使组织环境非常相似,混合型工作在不同的组织和不同的时间采取了非常不同的形式。这种动态混合与两个组织中不同的算法过程和结果相关联。结果表明,公共部门数据科学家工作中的混合性应该适应转型过程和期望结果的组织和技术方面。
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引用次数: 0
The impact of client-overlap hiring on PSF client embeddedness 客户重叠招聘对PSF客户嵌入性的影响
Q1 Business, Management and Accounting Pub Date : 2023-10-09 DOI: 10.1093/jpo/joad016
Yeongsu Anthony Kim, Bruce C Skaggs
Abstract Professional service firms (PSFs) are commonly perceived to attain success through the acquisition of new clients. However, these firms are not solely reliant on this strategy as PSFs may also achieve competitive advantage by improving their relationships with existing clients. Despite the significance of these established client relationships, limited information exists regarding how PSFs can effectively enhance and utilize them. This study examines how a PSF’s client-related knowledge can be obtained and developed through its hiring practices in order to strengthen relationships with existing clients. Results reveal that when hiring from other PSFs who share similar clients (i.e., client-overlapping PSFs), that this has a positive impact on the firm’s overall relationships with its clients, with the effect being impacted by the firm’s level of practice overlap with the new hires and the degree of co-mobility of the hires.
摘要专业服务公司(psf)通常被认为是通过获得新客户来获得成功的。然而,这些公司并不完全依赖于这一战略,因为psf也可以通过改善与现有客户的关系来获得竞争优势。尽管这些已建立的客户关系具有重要意义,但关于psf如何有效地加强和利用它们的信息有限。本研究探讨了PSF如何通过其招聘实践获得和发展与客户相关的知识,以加强与现有客户的关系。结果表明,当从拥有相似客户的其他psf(即客户重叠的psf)中招聘时,这对公司与客户的整体关系产生了积极影响,而这种影响受到公司与新员工的业务重叠水平和员工共同流动程度的影响。
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引用次数: 0
Collegiality as institutional work: Collegial meeting practices among Norwegian pastors 作为制度工作的同僚会议:挪威牧师的同僚会议实践
Q1 Business, Management and Accounting Pub Date : 2023-09-28 DOI: 10.1093/jpo/joad015
Stephen Sirris, Thomas Andersson
Abstract Collegiality is considered a hallmark of professionalism and involves specialization, equality, and leadership based on profession. Traditionally, within a profession, collegiality is treated as given and dealt with intra-professionally. This article, in contrast, studies collegiality as institutional work within the organizational context. We analyse how professionals and managers in a highly professionalized and institutionalized organization perform collegiality as institutional work. Interview and observational data shed light on collegiality in the practices of pastors in the Church of Norway. The findings highlight collegiality as a cultural ideal and a process of work beyond a mere governance structure. Collegial meetings constitute structural work that signals the intersection of conceptual work (theology) and operational work (daily challenges), facilitated by relational work. This article shows how collegiality constitutes institutional work that not only maintains the pastor profession as an institution but also gradually adapts it in response to external demands and strengthened management.
同僚关系被认为是专业精神的标志,涉及专业化、平等和基于专业的领导。传统上,在一个专业内部,同僚关系被视为既定的,并在专业内部处理。相比之下,本文将合作作为组织背景下的制度工作来研究。我们分析了在高度专业化和制度化的组织中,专业人员和管理人员如何将同僚合作作为制度工作来执行。访谈和观察数据揭示了在挪威教会牧师的做法合议。研究结果强调,同僚合作是一种文化理想,也是一种超越单纯治理结构的工作过程。学院会议构成了结构性工作,标志着概念工作(神学)和操作工作(日常挑战)的交集,由关系工作促进。本文阐述了同僚制是如何构成一种制度性工作,它不仅维持了牧师职业作为一种制度,而且还根据外部需求和加强管理对其进行了逐步调整。
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引用次数: 1
Defying boundaries: The problem of demarcation in Norwegian refugee services 藐视边界:挪威难民服务的划界问题
Q1 Business, Management and Accounting Pub Date : 2023-09-22 DOI: 10.1093/jpo/joad014
Berit Irene Vannebo
Abstract ABSTRACTThis article discusses how professionals’ efforts to reach policy goals engender boundary work. Analyses of interviews with service professionals in three welfare services in Norway which collaborate to implement the Introduction Program for refugees show how conflicting logics in services pose dilemmas for service professionals, and that political ideals of collaborative governance and integrated services are hard to put into practice. Service professionals resolve these dilemmas by engaging in various forms of boundary work, and the scope for boundary work is conditioned by the different service logics they operate under. Welfare service professionals collaborate to reach three policy goals—qualification of refugees, empowerment of users, and providing equity in services. The analysis shows that conflicting service logics result in boundary work practices that make coordination of, and collaboration between, services difficult, as services do not agree on how to interpret, and share responsibility for enacting, policy goals. The outcome of boundary work practices is a reshuffling of responsibilities—and a redelegation of tasks—which in principle should be shared, onto specific services. Different interpretations of policy goals instigate boundary work among welfare service professionals, which not only involves struggles over jurisdictional boundaries, but also negotiations over whom owns a policy problem, and over how to define and represent the problem. The findings from this study encourage researchers to further explore how policy goals are used as boundary objects in professionals’ negotiations over jurisdictional boundaries, in order to further understand what triggers and shapes boundary work among professionals.
摘要本文讨论了专业人士为实现政策目标所做的努力如何产生边界效应。对挪威三个福利服务机构的服务专业人员的访谈分析表明,服务中的冲突逻辑如何给服务专业人员带来困境,协作治理和综合服务的政治理想很难付诸实践。服务专业人员通过从事各种形式的边界工作来解决这些困境,而边界工作的范围取决于他们所操作的不同服务逻辑。福利服务专业人员合作实现三个政策目标:难民资格、赋予使用者权力和提供服务的公平性。分析表明,冲突的服务逻辑导致边界工作实践,使服务之间的协调和协作变得困难,因为服务不同意如何解释和分担制定策略目标的责任。边界工作实践的结果是责任的重新洗牌——以及任务的重新委派——原则上应该在特定的服务上共享。对政策目标的不同解释激发了福利服务专业人员之间的边界工作,这不仅涉及管辖权边界的斗争,还涉及谁拥有政策问题以及如何定义和代表问题的谈判。本研究的发现鼓励研究人员进一步探索政策目标如何在专业人员的管辖权边界谈判中作为边界对象,以进一步了解是什么触发和塑造了专业人员之间的边界作用。
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引用次数: 0
Navigating knowledges: Community health workers as liminal professionals 导航知识:作为有限专业人员的社区卫生工作者
Q1 Business, Management and Accounting Pub Date : 2023-09-19 DOI: 10.1093/jpo/joad013
Annis G Golden, Nicolas Bencherki
Abstract ABSTRACTCommunity health workers (CHWs) occupy a liminal position in two senses: they are situated between the communities they come from and serve, and the health and social service professionals with whom they connect patients; and also between two forms of knowledge. In interacting with health and social service institutions, they draw on the ‘technical knowledge’ that dominates these settings. However, they must also draw on ‘communicative knowledge’, which is the situated and embodied knowledge needed to gain the trust of their community peers and to carry their voice, but which is often relegated to a secondary position. In this US-based study, we analyze interviews with CHWs, their supervisors, and advocates of their work, to better understand how CHWs mobilize discursive resources to combine these two forms of knowledge and, in doing so, constitute their liminal position as an essential asset. Our findings support valuing CHWs’ incorporation within healthcare teams, so that health and social service professionals can directly interact with CHWs’ situated and embodied knowledge of patients.
【摘要】社区卫生工作者(CHWs)在两种意义上占据着有限的地位:他们位于他们所来自和服务的社区与他们为患者提供服务的卫生和社会服务专业人员之间;还有两种形式的知识。在与卫生和社会服务机构互动时,他们利用主导这些环境的“技术知识”。然而,他们还必须利用“交际知识”,这是获得社区同伴信任和表达自己声音所需的定位和具体化的知识,但这往往被置于次要地位。在这项美国的研究中,我们分析了对社区卫生工作者、他们的主管和他们工作的支持者的访谈,以更好地了解社区卫生工作者如何调动话语资源来结合这两种形式的知识,并在此过程中构成他们作为重要资产的有限地位。我们的研究结果支持重视卫生保健工作者与医疗团队的结合,这样卫生和社会服务专业人员就可以直接与卫生保健工作者对患者的处境和具体知识进行互动。
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引用次数: 0
Facing up to face value: Communication, difference, and the turn to expertise 直面价值:沟通、差异和转向专业知识
Q1 Business, Management and Accounting Pub Date : 2023-09-08 DOI: 10.1093/jpo/joad009
Karen Lee Ashcraft
Abstract This paper engages with a turn that has taken place over the last decade or so: from a sociology of professions toward a sociology of expertise. While the shift toward expertise is highly conducive to communicative inquiry, it is haunted by a ghost of professions past. I argue that this ghost—a persistent problem I formulate as ‘face value’—must be confronted for the turn to realize its considerable potential. Face value refers to the ways in which presumptions of merit arise through relations of difference, such as gender, race, and sexuality. I chart a path toward examining the production of face value, namely, by situating networks of expertise within economies of difference.
摘要:本文涉及过去十年左右发生的一个转变:从职业社会学到专业知识社会学。虽然向专业知识的转变非常有利于交际性探究,但它却被过去职业的幽灵所困扰。我认为,这个幽灵——一个我称之为“表面价值”的持久问题——必须面对,才能实现其巨大的潜力。“面子价值”指的是通过性别、种族和性取向等差异关系产生的优点推定。我绘制了一条研究表面价值产生的路径,即通过将专业知识网络置于差异经济体中。
{"title":"Facing up to face value: Communication, difference, and the turn to expertise","authors":"Karen Lee Ashcraft","doi":"10.1093/jpo/joad009","DOIUrl":"https://doi.org/10.1093/jpo/joad009","url":null,"abstract":"Abstract This paper engages with a turn that has taken place over the last decade or so: from a sociology of professions toward a sociology of expertise. While the shift toward expertise is highly conducive to communicative inquiry, it is haunted by a ghost of professions past. I argue that this ghost—a persistent problem I formulate as ‘face value’—must be confronted for the turn to realize its considerable potential. Face value refers to the ways in which presumptions of merit arise through relations of difference, such as gender, race, and sexuality. I chart a path toward examining the production of face value, namely, by situating networks of expertise within economies of difference.","PeriodicalId":45650,"journal":{"name":"Journal of Professions and Organization","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136298788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Correction to: Professional flows: Lateral moves of law firm partners in Hong Kong, 1994–2018 更正:职业流动:香港律师事务所合伙人的横向流动,1994-2018
IF 2.2 Q1 Business, Management and Accounting Pub Date : 2023-08-29 DOI: 10.1093/jpo/joad010
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引用次数: 0
Professionalism and professionalization in human resources (HR): HR practitioners as professionals and the organizational professional project 人力资源的专业化和专业化:人力资源从业者作为专业人员和组织专业项目
IF 2.2 Q1 Business, Management and Accounting Pub Date : 2023-07-21 DOI: 10.1093/jpo/joad008
A. Syrigou, Steve Williams
This article investigates how human resources (HR) practitioners operate, and understand themselves, as professionals, and considers the implications for understanding HR professionalization. Using rich, in-depth qualitative data collected from 20 in-depth interviews with experienced UK-based HR practitioners, and based on a largely phenomenological method, the research explores the nature of: the HR professional role, HR professional knowledge, HR professional ethics, and HR professional identity. It shows how HR professionalism is grounded in, and a product of, the organizational activities and experiences of practitioners themselves. There is a particular value attached to the operational and relational aspects of HR practitioners’ role, based on the importance of ensuring that their activities and interventions contribute to the functioning of their employing organizations, from which they seek to derive greater professional standing. Informed by a neo-Weberian approach, which emphasizes the dynamics of distinctive professional projects, the research draws attention to the ‘organizational’ dimension of HR professionalization. It offers an alternative way of understanding the professional project in HR, one that avoids viewing it either as a function of a strategic, business partnering agenda or contingent upon HR becoming less managerialist and more receptive of a wider range of stakeholders. The organizational focus of HR professionalism, and its operational character, should not simply be considered as obstacles to professionalization. Rather, they can be viewed as important features of the—‘organizational’—professional project evident in HR; a project which derives legitimacy from its connection to, and alignment with, the operations of practitioners’ employing organizations.
本文调查了人力资源(HR)从业者是如何运作的,以及作为专业人士如何理解自己,并考虑了理解人力资源专业化的含义。本研究利用从20位英国资深人力资源从业者的深度访谈中收集的丰富、深入的定性数据,并基于现象学方法,探讨了人力资源专业角色、人力资源专业知识、人力资源职业道德和人力资源职业认同的本质。它显示了人力资源专业是如何建立在组织活动和从业人员自身经验的基础上,并且是其产物。人力资源从业者的角色在操作和关系方面具有特殊的价值,这是基于确保他们的活动和干预有助于其雇佣组织的运作的重要性,他们寻求从中获得更高的专业地位。该研究采用新韦伯方法,强调独特专业项目的动态,并将注意力集中在人力资源专业化的“组织”维度上。它提供了另一种理解人力资源专业项目的方式,避免将其视为战略、业务合作议程的功能,也避免将其视为人力资源变得不那么管理主义,更容易接受更广泛的利益相关者。人力资源专业化的组织焦点及其操作特征不应被简单地视为专业化的障碍。相反,它们可以被视为人力资源中“组织”专业项目的重要特征;一个项目,其合法性来源于其连接,并与从业人员的雇用组织的操作对齐。
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引用次数: 1
The situational window for boundary-spanning infrastructure professions: Making sense of cyberinfrastructure emergence 跨界基础设施行业的情景窗口:理解网络基础设施的出现
IF 2.2 Q1 Business, Management and Accounting Pub Date : 2023-07-01 DOI: 10.1093/jpo/joad007
C. Hayes, Chaitra Kulkarni, Kerk F. Kee
In the twenty-first century, professions are complex and difficult to define due to their fluid and interdisciplinary natures. In this study, we examined the personal career stories of professionals in the field of cyberinfrastructure (CI) to identify the narrative patterns used to make sense of CI as a boundary-spanning profession. Overall, we found that professionalization of CI is a sensemaking process of communal, retrospective storytelling. The meaning-making of CI as a profession occurred through three levels of narrative patterns: individual traits of CI professionals, situational introductions to CI, and inspirational convictions about CI. The situational level, which connected innate qualities and internal motivations with external forces to join CI as a career, was especially important to the professionalization of CI. Our findings have implications for re-examining professionalization as an ongoing sensemaking process, as well as offering guidance for recruitment and retention in critical boundary-spanning professions.
在21世纪,职业由于其流动性和跨学科性质而变得复杂和难以定义。在这项研究中,我们调查了网络基础设施(CI)领域专业人士的个人职业故事,以确定用于理解CI作为一个跨越边界的职业的叙事模式。总的来说,我们发现CI的专业化是一个共同的、回顾性的讲故事的制造感的过程。CI作为一种职业的意义建构是通过三个层次的叙事模式进行的:CI专业人员的个人特质、对CI的情境介绍和对CI的励志信念。情境层面将内在品质和内在动机与加入CI作为一项职业的外部力量联系起来,对CI的职业化尤为重要。我们的研究结果有助于重新审视职业化这一正在进行的感知过程,并为跨边界关键职业的招聘和保留提供指导。
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引用次数: 0
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Journal of Professions and Organization
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